An ideal resource for managers at every stage of the game, this book offers insight to help both players and coaches maximise their success.

    This edition explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution.

    But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

     In this new edition, Management, 9e has been extensively revised with a sincere commitment to help instructors teach and students learn in today's complex and globally competitive environment. The subject matter has been carefully chosen to meet AACSB accreditation guidelines while allowing extensive flexibility to fit various course designs and sizes. Along with updates of core material, Management, 9e offers a number of changes in the organization, content, and design that respond to current themes and developments in the theory and practice of management.

    Discusses US Army values in 'user-friendly' terms, from the perspective of a former member of the NCO core. Introduces three different types of leadership styles for 3-meter, 50-meter, and 100-meter soldiers.

    These factors remain critical, especially given today's unprecedented business climate. But Rich Karlgaard--Forbes publisher, entrepreneur, investor, and board director--takes a surprising turn and argues that there is now a third element that's required for competitive advantage. It fosters innovation, it accelerates strategy and execution, and it cannot be copied or bought. It is found in a perhaps surprising place--your company's values.Karlgaard examined a variety of enduring companies and found that they have one thing in common; all have leveraged their deepest values alongside strategy and execution, allowing them to fuel growth as well as weather hard times. Karlgaard shares these stories and identifies the five key variables that make up every organization's "soft edge"Trust: Northwestern Mutual has built a $25 million dollar revenue juggernaut on trust, the foundation of lasting success. Learn how to create an environment that engenders trust and propels high performance.Smarts: In most technical fields your formal education quickly becomes out of date. How do you keep up? Learn how the Mayo Clinic, Stanford University women's basketball team, and others stay on top by relentlessly pursuing an advantage through smarts.Teamwork: Since collaboration and innovation are a must in the global economy, effective teamwork is vital. Learn how global giant FedEx stays focused and how nimble Nest Labs relies on lean teams with cognitive diversity.Taste: Clever product design and integration are proxies for intelligence because they make customers feel smart. But taste goes further into deep emotional engagement. Specialized Bicycles calls it "the elusive spot between data truth and human truth." How can you consistently make products or services that trigger these emotional touch points?Story: Companies that achieve lasting success have an enduring and emotionally appealing story. What's your company's story? How do you tell it your way? Gain the ability to create a powerful narrative in a world where outsiders often exercise the louder voice.

    Using a wealth of examples from real-life encounters, Brodow reveals how to develop the skills and the confidence you need to achieve your goals at work and in your personal life. After completing Brodow’s basic training program, you will have learned how to: • Conquer your fear of confrontation and overcome the negative behaviors that hold you back. • Identify and develop your personal negotiation style. • Assess the other side’s strengths and weaknesses. • Get the other side to make concessions without giving up any of your goals. • Master the art of listening to understand the other side’s position and strengthen your own. • Avoid getting sidetracked by personal or emotional issues. • Create an atmosphere of trust in which the other party is a collaborator rather than a competitor. • Break through impasses and close the deal. "Negotiation Boot Camp shows us how to succeed not just in negotiations but also in life itself. This is a must-read." HARVEY PITT—SEC Chairman "Readers will find that Brodow's tactics get the job done." PUBLISHERS WEEKLY "The most straightforward, real world and useful advice on negotiation out there!" ANTOINETTE RODRIGUEZ—CEO of MarFi Advisors "Buy it, read it regularly and do not lend it!" REG NORDMAN—Managing Director, Rocket Builder "This is THE BOOK for career women who have any trepidation about negotiation." MARJORIE BRODY—author of Career Magic: A Woman's Guide to Reward and Recognition "If you're looking for real-world, practical strategies and answers, look no further than this book." JEFFREY GITOMER—author of The Sales Bible

    In Flip the Script you will learn the life-changing lessons of leadership and determination Coach O discovered on the road to a championship. Ed Orgeron, head coach of the record-breaking national champion LSU Tigers football team, tells the inspiring story of reversing the team's fortunes and culture, as well as his own remarkable leadership journey from disappointment and setback to the apex of college sports.The storybook football season for the LSU Tigers in 2019 was the stuff of legend: a team with recently unmet expectations became the undefeated national champion with a Heisman trophy-winning transfer quarterback under the leadership of a coach whose previous coaching stops had been disappointments. Yet that coach, Ed Orgeron, had turned everything around. He flipped the script, transforming a program that lately had not reached its potential into a team of unprecedented dominance. Flip the Script is the story of how it happened, with lessons for anyone who wants to succeed. Telling the story of his own journey that culminated in the Cinderella season, Orgeron highlights the traits he learned are necessary for success:an ability and willingness to learn from mistakes,the necessity of perseverance,recognizing and focusing on what you’re truly good at,building unity, andovercoming hardship.The road to success is never easy, as Ed Orgeron's life reveals. But his life also shows that with determination and a willingness to learn from experience, your trajectory can change--your script can be flipped--and you can achieve more than you ever dreamed.

    . . There's no way . . . It's impossible . . . Enough. Get off your ass and make your someday goals a priority--today.After years of coaching and consulting hundreds of startup rookies as well as seasoned entrepreneurs, executives, and CEOs, Bedros Keuilian realized that most people who want to start a business, grow an existing business, author a book, make more money, or make a bigger impact usually take the long, slow, painful way to get there . . . and more than 80 percent of entrepreneurs never get to their desired destination or achieve their full potential in business. They treat their dream as if it were merely a hobby and dip their toes in the water, but they never commit to diving in--you get the idea.It's time to cut the bullshit excuses. Everyone has a gift, a purpose. It's your duty to figure out what your gift is and how you're going to share it with the world.Man Up: How to Cut the Bullshit and Kick Ass in Business (and in Life) is your guide to doing exactly that. Keuilian, founder and CEO of Fit Body Boot Camp and known as the hidden genius behind many of the most successful brands and businesses throughout multiple industries, will show you how to break out of the sea of mediocrity, get singularly focused on your purpose, and do what it takes--not only to achieve but dominate your goals.With Keuilian's no-nonsense approach in both business and personal spheres, you'll be able to define your purpose and have clarity of vision--and a plan--to make the quantum leap. Whether it's creating and growing a company, leaving a legacy, making a difference, or launching a new brand, you will discover how to use your passion, purpose, and sheer grit to overcome any adversity that attempts to derail your progress.If there's an area of your life in which you need to man up, this book will get you there.

    It is filled with lessons and examples from the author's 40 years of experience, and shows how to set performance standards, make sure the right work is being done, and remove performance barriers. It also illustrates how leaders can make the transition to the next level and achieve full performance. This audiobook gives leaders in any industry an advantage over the competition.

    When you develop your leadership ability through The Dale Carnegie Leadership Mastery Course you'll learn to be flexible, adaptable, and trustworthy, as well as a tough and decisive distributor of power. Learn all the secrets of leadership mastery: * Gain the respect and admiration of others using little-known secrets of America's most successful leaders. * Get family, friends, and coworkers to do what you ask because they want to do it, not because they have to. * Respond effectively when under crisis using proven techniques for thinking clearly and reducing anxiety under pressure. * Accomplish twice as much by learning to motivate others to perform at their best. * Make powerful decisions and follow through on them using Carnegie's action formula. A valuable tool that stands next to the classic How to Win Friends and Influence People, The Dale Carnegie Leadership Mastery Course offers a proven formula for success.

    But one day she loses control and yells back. Terrified that she’ll be fired, she seeks out Isabel, the call center’s sage.      The advice she receives from her wise mentor changes her life:·         SODA (Stop. Observe. Decide. Act)—a sure-fire formula for remaining calm in any situation·         Unplugging—a centuries-old practice to reduce anxiety and promote creativity·         Aha!s—22 practical insights that become the framework for living a happy life      This modern-day fable shows us that the best way to reduce stress is to cultivate mindfulness. While we cannot control much of what happens, we can get better outcomes if we stop to see situations clearly and calmly.      This book serves as both a powerful resource for business professionals looking for practical, easy-to-use tools for dealing with difficult people and an inspirational tale for those who want better relationships and a happier life.

    -- Tony Hsieh, New York Times bestselling author and CEO of Zappos.com, Inc.People with a passion for something can be infectious. It's obvious that Erik Qualman's passion is social media. -- Dan Heath, New York Times bestselling author of Made to Stick and SwitchQualman is to social media what Deming is to quality and Drucker to management. -- Scott Galloway, professor, Stern School of Business, NYUErik Qualman is a Digital Dale Carnegie. -- Todd Young, CEO, ProspXAbout the Book: Digital footprints are what we post about ourselves. Digital shadows are what others upload about us. Collectively, they have changed the world forever. As leaders and future leaders we need to adapt to this new world. -- from Digital LeaderDigital leaders are made, not born--you have it within you to become an effective digital leader. As a leader in the digital age, your reach is boundless. With advanced technologies, you can exert more direct and indirect influence than ever before--anywhere at any time. And everything you do, fail to do, and wish you didn't do is documented forever in the digital universe.Digital Leader explains how to take full advantage of everything the digital age has to offer, while avoiding common pitfalls that can damage your digital legacy.Bestselling author Erik Qualman explains what modern leadership means and describes how to be an effective leader in the digital world. In order to succeed, you need to adjust your leadership skills to adapt to today's digitally open world--and you need to start today. Qualman breaks the process down into five powerful truths you can use to establish your leadership stamp:Simple: success is the result of simplification and focus True: be true to your passion Act: nothing happens without action--take the first step Map: goals and visions are needed to get where you want to be People: success doesn't happen aloneBasing his conclusions on a wide range of research and resources, Qualman provides an abundance of real-world examples and tips to help you create a path to success while leading others to achieve their best.

    Our traits and habitual behaviours can become traps. In each chapter of The Coach's Casebook the reader follows a skilled coach working with a client who is struggling with one of the twelve traits which every coach will face in their coaching work - traits such as people pleasing, perfectionism, impostor syndrome, performance anxiety and procrastination. In each of the case studies in The Coach's Casebook, the coach shares their emotions, their thought processes and their reflections from coaching supervision as they try to understand the psychological origins of these behaviours and to work out how to help their client.This book is a great book for leadership development and has been used extensively for executive leadership for results but is above all designed to help you improve your coaching practice. It gives you practical, tried and tested techniques which you can use today to improve your coaching habits and coaching practice to help your clients to change the habits of a lifetime.Both Kim and Geoff are thought leaders in business coaching and mentoring as well as coaching supervision and use this book to explain the key coaching principles in their coaching practice to help you develop great coaching habits.

    The lessons he learned and the methods he uses should be required reading for anyone whose business relies on the art of negotiation. Ron never forgets that treating people with respect and fairness is the key to success. Ron and Mark have been helping our company for many years-I guess we won't need them anymore-they put it all in their book." --Charles M. Cawley, Chief Executive Officer, MBNA America Bank, N.A."In the field of negotiation Ron Shapiro has always been regarded as the quintessence of class and integrity. Predictably, he and Mark Jankowski have written a compelling book filled with anecdotes and insights. "The Power of Nice" is a fascinating and useful book that is a must read for anyone who wants to build long-term mutually profitable relationships." --Herb Cohen, Author, "You Can Negotiate Anything""This book taught me everything I ever wanted to know about negotiation-and I use it everyday." --Kirby Puckett, Former All-Star Center Fielder and Executive Vice President, Minnesota Twins"Negotiation is not war. Negotiation is not a science. Negotiation is the commerce of information for ultimate gain." --from "The Power of Nice"Though not a science, negotiating is an art, and in this eye-opening new book, a true master shares his secrets and strategies for success. Ron Shapiro is a corporate lawyer, teacher, and, in what is almost a contradiction in terms, one of today's most respected sports agents. He has worked with baseball's biggest names: Cal Ripken, Jr., Kirby Puckett, Brooks Robinson, Dennis Martinez, Jim Palmer, Eddie Murray, and many others. Rising to-and remaining at-the top of a competitive pool filled with smooth-talking, "sleazeball" sharks, he has succeeded by being, of all things, a nice guy. Now, along with his business partner, lawyer, lecturer, and negotiations expert, Mark Jankowski, Shapiro reveals how anyone who sits down to make a deal can get what they want by exercising the surprising "power of nice." Together, Shapiro and Jankowski have shared their negotiation insights with Fortune 500 companies, entrepreneurs, universities, and government agencies.Though the name of the game in negotiating is to obtain desired results, how you get them is just as important. While many dealmakers play hardball by assuming a winner-take-all, scorched-earth attitude, they do so at the risk of alienating the party opposite them at the negotiating table, thereby losing out on future opportunities. This approach is, as Shapiro and Jankowski tell us, a major strike against effective negotiating, and can-and should-be avoided. By using a kinder, gentler approach that focuses on forming-and keeping-strong business connections, ultimate gain can still be yours: "You can be 'a nice guy' and still get what you're after. In fact, you often get better results, achieve more of your goals, and build longer-term relationships with even greater returns."Drawing on their vast experience in win-win negotiating, as well as such essentials as managing tough situations, handling difficult negotiators, and unlocking deadlocks, the authors take you, step-by-step, through a systematic approach that, when repeated and mastered, will maximize results. Based on "the three Ps," it consists of: preparing better than the other side; probing so you know what they want and why; and proposing, ideally without going first and revealing too much, but still achieving what you want.Supported by invaluable "portable" negotiation summaries-so you can take the "power of nice" with you-this is must reading for anyone who has to make a deal, whether it's negotiating with a customer, setting a curfew with a teenager, or getting the last seat on an over-sold airplane.