All I Need to Know About Manufacturing I Learned in Joe's Garage: World Class Manufacturing Made Simple

    Now, from the AGI-Goldratt Institute and Jeff Cox, the same creative writer who co-authored The Goal, comes VELOCITY, the book that reveals how to achieve outstanding bottom-line results by integrating the world's three most powerful continuous improvement disciplines: Lean, Six Sigma, and Goldratt's Theory of Constraints. Used by the United States Navy and United States Marine Corps to dramatically improve some of the most complex, logistically vast supply chains in the world, the VELOCITY APPROACH draws on the strengths of all three disciplines to deliver breakthrough performance gains. In physics, speed with direction is velocity; in business, the application of VELOCITY means your organization can achieve operational speed with strategic direction to outmaneuver competitors, gain loyalty with customers, and rapidly build sustainable earnings growth -- in as little as one or two business quarters. Dee Jacob and Suzan Bergland, two princi-pals of AGI, have been teaching the concepts, techniques, and tools of VELOCITY to major corporations, including Procter & Gamble, ITT, and Northrop Grumman, for years. Now they unlock the door for you to see how to apply their insights and methods to your organization -- be it business, not-for-profit, manufacturing, or service based -- in order to shorten lead times, slash inventories, reduce production variability, and increase sales. Writer Jeff Cox returns with the vivid, realistic style that made The Goal so readable yet so edifying. Thrust into the presidency of the subsidiary company where she has managed sales and marketing, Amy Cieolara is mandated by her corporate superiors to implement Lean Six Sigma (LSS) in order to appease a key customer. Assigned to help her is LSS Master Black Belt Wayne Reese, installed as her operations manager. But as time goes on and corporate pressure mounts, Amy finds she has to start thinking for herself -- and learning from everyone around her -- and she arrives at the series of steps that form the core of the VELOCITY APPROACH. VELOCITY offers keen insight into the human and organizational factors that so often derail growth while teaching you proven, practical techniques for restarting and revving up the internal engines of your company to reach new levels of success. Colorful characters, believable situations, and everything from dice games to AGI's "reality tree" techniques make this business novel a vital resource for everyone seeking to deliver business improvement in these challenging economic times -- and far into the future.

    The Race allows you to derive a superior system, Drum-Buffer-Rope, for generating logistical improvement. It also shows you how to focus these improvements so they are optimal and not just local. The epilogue and appendix quizzes will give the thoughtful reader insight in how to initiate and extend a process of ongoing improvement into other areas-like marketing and financial control.

    From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book's comprehensiveness.

    But most don't realize that Toyota's new product development system is every bit as important to Toyota's ongoing success. This book is suitable for those whose livelihood depends on new products.

    While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification examination, a secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Six Sigma reference book. With this audience in mind, the authors have greatly expanded the appendices section to include: * The 2001 Body of Knowledge, so that readers can compare changes and perhaps offer recommendations to future bodies of knowledge * Statistical tables completely redeveloped using a combination of Microsoft Excel and Minitab 15 * A table for control constants expanded to now include virtually all control constants * Tables for both cumulative and non-cumulative forms of the most useful distributions, including binomial, Poisson, and normal * Additional alpha values in tables * An expanded glossary, with more terms relating to lean * A second glossary of the most common Japanese terms used by quality and Six Sigma professionals

    Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the "fix engine" light go on? In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production -- principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption. The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating, maintaining, upgrading, and, ultimately, replacing it. Across all industries, companies that apply the principles of lean consumption will learn how to provide the full value consumers desire from products without wasting time or effort -- theirs or the consumers' -- and as a result these companies will be more profitable and competitive. Lean Solutions is full of surprising success stories: Fujitsu, a leading service company for technology, has transformed the way call centers solve problems -- learning how to eliminate the underlying cause of current problems rather than fixing them again and again. An extremely successful car dealership has adopted lean principles to streamline its business, making for dramatically reduced wait time, fewer return trips, and greater satisfaction for customers -- and a far more lucrative enterprise. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.

    Decades before Crockett, Bowie or Houston even set foot in Texas, Frederick Stockman was already there. Author Elizabeth Schwartz, a ninth-generation Texan, has delved deep into her ancestral roots to create this moving story of the Frederick Stockman familys' courageous determination to make Texas their home during the turbulent period between 1806 and 1836. The Texicans was inspired by a Texas history book calling her ancestral clan a "congenial society for evil"--rogues "skilled in many forms of villainy" for their role in the tumultuous years of first Spanish, the Mexican rule. Frederick Stockman and his family immigrate to Spanish Texas in 1806 to ranch, but soon find themselves inexorably drawn into the bitter conflict between Mexico and Spain. They join forces with a dashing young Spanish deserter, Miguel Gonzales, in his successful campaign to liberate Mexico and Texas from Spanish rule. Their ties are further cemented when Gonzales marries into the family. As Heroes of Mexico, the Texicans--staunch supporters of Mexican rule for Texas--find themselves vilified by North American settlers illegally flocking across the unprotected border. These newcomers, calling themselves Texians, view Mexico, Mexicans and Texicans as the enemy. Targets of bigotry, the Texicans themselves are torn along cultural lines as their hero-turned-despot, General Santa Anna, propels them towards a deadly showdown.

    The situations, characters and plant politics will ring true with many readers.In a cool, readable style, Andy & Me follows Tom's relationship with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success -- both in his plant and in his personal life -- he learns from Andy that successful improvement is "endless and eternal."

    Left with no alternative, President Lincoln surrenders, and the Confederate States of America becomes an independent nation. It’s a tragic twist that will produce dire, far-reaching ramifications.As the divided American nations move into the twentieth century, slavery has long since been abolished; but in the summer of 1941, America faces another challenge—an existential challenge. Almost a century after the Civil War, the disastrous consequences of the Union defeat are threatening freedom on both sides of the Atlantic.The Second World War represents the defining event of the twentieth century. History dictates the United States must play the decisive role in defeating Adolf Hitler and the Nazis—but that history is no longer intact. America has been divided into two nations, and the resulting shift in global power has altered the course of the conflict, bringing all of North America and Western Europe to the brink of annihilation.In the spring of 1945, as the Nazis are preparing to deliver the final blow, a young academic and a small, elite group of American airmen are about to determine the fate of the world.FREEDOM’S VERY SURVIVAL IS COMING DOWN TO ONE, LAST-DITCH MISSION.

    In a rare look into Toyota's ability to consistently achieve breakthroughs that outperform the competition, The Elegant Solution explains what Toyota associates have know all along: its not about the cars. Rather, Toyota's astounding success is just the visible result of a hidden creative process that begins with a seven-digit number. One million. That's how many new ideas that Toyota organization implements every year. These ideas come from every level of the organization- from the factory floors to the corporate suites. And organizations all over the world want to learn how it's done. Now senior University of Toyota advisor Matthew May show how any company can achieve an environment of everyday innovation and discover the kinds of elegant solutions that hold the power to change the game forever. World-class benchmarks like Lexus, Prius, Scion- even Toyota's vaunted production system- are simply shining examples of elegant solutions.

    This book shows how Lean and Six Sigma methods complement each other. It outlines a program for combining the synergies of these initiatives to provide the organization with greater speed, less process variation, and more bottom-line impact.

    In his latest book, management expert Ken Miller discusses how the processes of state and local government became so complicated and inefficient – and how to start cleaning up the mess. With his typical irreverent and funny tone, Ken lays out the simple ways that public-sector leaders can tear down all the twisted, broken parts of government and rebuild it stronger, leaner and better equipped to help citizens. Full of clear, concise tips on increasing government’s capacity, Extreme Government Makeover is essential reading for everyone in government, from top-level executives to managers and employees on the front lines.What you’ll learn in Extreme Government Makeover• The one and only thing government needs to focus on to get out of this crisis• How government can perform its vital functions 80 percent faster, at less cost and with better quality• The DNA of government complexity and how we can genetically modify it • How to spot the “moldy” thinking that is making us all sick• How to get rid of 40 percent of your agency’s workload• How to find the hidden costs of government• What the next generation of customers and employees are going to do to your operations• Why technology isn’t the answer• Most importantly, you’ll learn a new way of seeing the work of government – and a better way to make that work great.

    After a year of courtship, Katie is ready to settle down and start her life as an Amish wife, but Zach finds himself longing for a wider world than his childhood home of Faith's Landing. Caught between love and possibility, societal expectations and the temptations of the flesh, will Zach and Katie's love be strong enough to survive the oncoming storm? This is Book 3 of 3 of the A Lancaster Amish Storm (Amish Faith Through Fire) serial. IF YOU LOVE CHRISTIAN BOOKS, SCROLL UP AND GRAB YOUR COPY NOW!

    Don't miss this special edition of the Mustang River Ranch suspense series at a terrific price! "Diving into a Bev Pettersen book is always a delicious treat!" Lori Ryan New York Times and USA Today Bestselling Author SHADOWS OF THE MOUNTAIN (Book 1)Winner, Write Touch Readers' Award Contest, Best Romantic Suspense "A thrilling romantic western suspense, full of action, drama and of course, love!" Reader ViewsA wary former SEAL is hired to protect the President's daughter on a routine three-day horseback ride. But when they are attacked by ruthless assassins, he and his beautiful but suspicious trail guide must team up in order to protect their innocent charge. As they lead their pursuers on a dangerous decoy, they're forced to lower their guards and trust each other. But can they survive long enough to have a chance at love, or will either of them leave the mountain alive?ALONG CAME A COWBOY (Book 2) Readers' Choice Award, Romantic Suspense 2019"A hot cowboy, a twisted killer, and one very resilient woman."   A burned-out rodeo champ vows to steer clear of female fans, especially artificial cowgirls with their bright lipstick and plastic smiles. The luxury ranch's wilderness chase offers the perfect opportunity to escape. He doesn't count on being asked to track an attractive woman, and certainly not one who rarely dirties her designer jeans. And while her surprising pluck might prove enough to capture his heart, the Montana backwoods conceals many dangerous predators... And not all of them are four-legged.