Edited by Peter D. Kaufman. Brand New.

    . . . Acquire and keep these traits and success should follow."--Coach John WoodenJohn Wooden's goal in 41 years of coaching never changed; namely, to get maximum effort and peak performance from each of his players in the manner that best served the team. Wooden on Leadership explains step-by-step how he pursued and accomplished this goal. Focusing on Wooden's 12 Lessons in Leadership and his acclaimed Pyramid of Success, it outlines the mental, emotional, and physical qualities essential to building a winning organization, and shows you how to develop the skill, confidence, and competitive fire to "be at your best when your best is needed"--and teach your organization to do the same.Praise for Wooden on Leadership"What an all-encompassing Pyramid of Success for leadership! Coach Wooden's moral authority and brilliant definition of success encompass all of life. How I admire his life's work and concept of what it really means to win!"--Stephen R. Covey, author, The 7 Habits of Highly Successful People and The 8th Habit: From Effectiveness to Greatness"Wooden On Leadership offers valuable lessons no matter what your endeavor. 'Competitive Greatness' is our goal and that of any successful organization. Coach Wooden's Pyramid of Success is where it all starts." --Jim Sinegal, president & CEO, Costco

    Learn why some people make dream after dream come true, while others just continue dreaming and spend their lives building dreams for someone else. It's not just another self-help motivation tool of methods you must learn in order to travel the path to success. It shows you how to create powerful results from the simple daily activities of your life, by using tools that are already within you.In this 8th anniversary edition you'll read not only the life-changing concepts of the original book, but also learn what author Jeff Olson discovered as he continued along the slight edge path: the Secret to Happiness and the Ripple Effect.This edition of The Slight Edge isn't just the story, but also how the story continues to create life-altering dynamics—how a way of thinking, a way of processing information, can impact daily choices that will lead you to the success and happiness you desire. The Slight Edge is "the key" that will make all the other how-to books and self-help information that you read, watch and hear actually work.

    Leadership skills are vital in corporate settings, small businesses, church or community organizations, and even within the home. Chris Brady and Orrin Woodward have recognized this need and have jointly created an in-depth, step-by-step guide for developing leadership skills.Utilizing an abundance of historical examples, the authors have developed a unique 5-step plan that charts a course for creating and maintaining strong leadership in any organization. The plan guides the reader through the "Five Levels of Influence": - Learning: a leader must be able to learn from anyone- Performing: perservere through failure to find success- Leading: extend your ability by expanding your team- Developing Leaders: learn to trust your people - Develop Leaders who Develop Leaders: create a legacyThis book is full of prescriptive advice, quotes and anecdotes that illustrate their principles.

    Some people are born with great relationship skills, but those who are not can learn to improve them. In Winning with People Maxwell has translated decades of experience into 25 People Principles that anyone can learn. Maxwell has divided the People Principles in this book according to the questions we must ask ourselves if we want to win with people: Readiness: Are we prepared for relationships? Connection: Are we willing to focus on others? Trust: Can we build mutual trust? Investment: Are we willing to invest in others? Synergy: Can we create a win-win relationship? Each section contains guiding People Principles. Some are intuitive, such as The Lens Principle: Who We Are Determines How We See Others. Others may go against your instincts, such as The Confrontation Principle: Caring for People Should Precede Confronting People. All of them are 100 percent practical!

    It's filled with practical, workable advice for anyone wanting to build wealth."--Mike Summey, co-author of the bestselling The Weekend Millionaire's Secrets to Investing in Real EstateAnyone who seeks financial wealth must first learn the fundamental truths and models that drive it. The Millionaire Real Estate Investor represents the collected wisdom and experience of over 100 millionaire investors from all walks of life who pursued financial wealth and achieved the life-changing freedom it delivers. This book--in straightforward, no nonsense, easy-to-read style--reveals their proven strategies.The Millionaire Real Estate Investor is your handbook to the tried and true financial wealth building vehicle that rewards patience and perseverance and is available to all--real estate. You'll learn:Myths about money and investing that hold people back and how to develop the mindset of a millionaire investorHow to develop sound criteria for identifying great real estate investment opportunitiesHow to zero in on the key terms of any transaction and achieve the best possible dealsHow to develop the dream team that will help you build your millionaire investment businessProven models and strategies millionaire investors use to track their net worth, understand their finances, build their network, lead generate for properties and acquire themThe Millionaire Real Estate Investor is about you and your money. It's about your financial potential. It's about discovering the millionaire investor in you.

    But now, distinguished Columbia Business School professor Bruce Greenwald offers a bold new theory of competition—a theory that is far simpler than Porter’s and much easier for strategic planners to apply in the real world. Porter identified a complex five-force model for studying competition in any market. But Greenwald argues that there is only one essential factor in determining competitive advantages: how easy it is for competitors to enter or expand in a given market. If a company can erect strong barriers to entry—through customer captivity, lower production costs, or economies of scale—it can manage these advantages, anticipate competitors’ moves, or achieve stability through bargaining and cooperation. Greenwald draws on game theory to explain what you should do if barriers to entry are strong, weak, or nonexistent. He covers a wide range of examples, from retail to telecommunications to auction houses. And his lessons can be applied whether your business is dominated by a single huge player, a handful of roughly equal players, or no one at all. Competition Demystified will give executives and strategic planners an indispensable new way to exploit competitive advantage and achieve exceptional profits. It is destined to become a management classic.

    In The 33 Strategies of War, Greene has crafted an important addition to this ruthless and unique series.Spanning world civilizations, synthesizing dozens of political, philosophical, and religious texts and thousands of years of violent conflict, The 33 Strategies of War is a comprehensive guide to the subtle social game of everyday life informed by the most ingenious and effective military principles in war. Structured in Greene’s trademark style, The 33 Strategies of War is the I-Ching of conflict, the contemporary companion to Sun Tzu’s The Art of War.Abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Shaka the Zulu to Lord Nelson, Hannibal to Ulysses S. Grant, as well as movie moguls, Samurai swordsmen, and diplomats, each of the thirty-three chapters outlines a strategy that will help you win life’s wars. Learn the offensive strategies that require you to maintain the initiative and negotiate from a position of strength, or the defensive strategies designed to help you respond to dangerous situations and avoid unwinnable wars. The great warriors of battlefields and drawing rooms alike demonstrate prudence, agility, balance, and calm, and a keen understanding that the rational, resourceful, and intuitive always defeat the panicked, the uncreative, and the stupid. An indispensable book, The 33 Strategies of War provides all the psychological ammunition you need to overcome patterns of failure and forever gain the upper hand.

    From his youth as the son of a French Canadian blacksmith to the thrilling, ambitious climbing expeditions that inspired his innovative designs for the sport's equipment, Let My People Go Surfing is the story of a man who brought doing good and having grand adventures into the heart of his business life-a book that will deeply affect entrepreneurs and outdoor enthusiasts alike.

    We overestimate tomorrow. We underestimate today. The truth is that the most important day you will ever experience is today. Today is the key to your success. Maxwell offers 12 decisions and disciplines-he calls it his daily dozen-that can be learned and mastered by any person to achieve success.

    . .

    Maxwell's thirty years of experience teaching people how to make a significant difference in their organizations.Don't wait for that promotion!Start leading NOW... right where you are!What's the number one question leadership expert John C. Maxwell is asked while conducting his leadership conferences?  "How can I implement what you teach when I'm not the top leader?"Is it possible to lead well when you're not the top dog?  How about if the person you work for is a bad leader?  The answer is a resounding yes!  Welcome to The 360° Leader.  People who desire to lead from the middle of organizations face unique challenges.  And they are often held back by myths that prevent them from developing their influence.  Dr. Maxwell, one of the globe's most trusted leadership mentors, debunks the myths, shows you how to overcome the challenges, and teaches you the skills you need to become a 360° leader.If you have found yourself trying to lead from the middle of the organization, as the vast majority of professionals do, then you need Maxwell's insights.  You have a unique opportunity to exercise influence in all directions-up (to the boss), across (among your peers), and down (to those you lead).The good news is that your influence is greater than you know.  Practice the disciplines of 360° leadership and the opportunities will be endless... for your organization, for your career, and for your life.

    This book shows you how. 177 takes youinside the thought processes, habits and philosophies of the world's greatest performers.

    Focusing on cutting-edge leadership, management systems, processes, procedures, and techniques, the authors synthesize changes such as: Increasing cultural diversity.Powerful new social responsibility initiatives.The arrival of a truly global marketplace. This is an inspiring book for managers, consultants, strategists, and leaders planning for success in the business world in the 21st century.

    Underearners are self-saboteurs who don't live up to their earnings potential, says Barbara Stanny, a financial educator, motivational speaker, and career counselor. Whether they make $10 an hour or six figures a year, they tend to live paycheck to paycheck, are often in debt, and have a high tolerance for low pay. Ironically, many work incredibly hard. The good news is that underearning is a self-imposed condition. By focusing on overcoming it, underearners will not only earn what they deserve, but live a richer life. With techniques and exercises that have helped thousands of people, Stanny teaches five essential steps to financial independence and brings a message of empowerment to all those who chronically undervalue themselves.

    In this life-changing little book, entrepreneur and inspirational speaker Keith Cameron Smith shows you how to think like a millionaire and reap the benefits of a millionaire mindset. The key to moving beyond the middle class and up the economic ladder is mastering ten vital principles, including• Millionaires think long-term. The middle class thinks short-term. Create a clear vision of the life you desire, and focus on it.• Millionaires talk about ideas. The middle class talks about things and other people. Ask some positive “what if” questions every day, and bounce ideas off successful people who will be honest with you.• Millionaires work for profits. The middle class works for wages. Take calculated risks and learn to take advantage of good opportunities.We all want to improve our financial position. In this inspirational and practical guide filled with savvy and sensible advice, Smith upgrades you from coach to first class. So follow these principles, transform your life, and realize your dreams!

    25 Ways to Win With People has just what you need! This complementary companion to the full-sized book is ideal for a quick refresher course on interpersonal relationships.A small sampling of the twenty-five specific actions readers can take to build positive, healthy relationships includes:Complimenting People in Front of OthersCreating a Memory and Visiting It OftenEncouraging the Dreams of Others

    The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures.The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need toDefine the companies purpose and develop a long-term philosophyCreate value streams with connected flow, standardized work, and level productionBuild a culture to stop and fix problemsDevelop leaders who promote and support the systemFind and develop exceptional people and partnersLearn the meaning of true root cause problem solvingLead the change process and transform the total enterpriseThe depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.

    What explains the difference between success and failure? And what does it mean to you and your children?The answer lies in a landmark Stanford University study. Children were left in a room, each with a marshmallow, and given the choice of eating it then or fifteen minutes later, when they were promised an extra marshmallow as a reward for waiting. Some ate theirs right away. Others waited. But the study's real significance came a decade later when the researchers discovered that the children who held out for the reward had become more successful adults than the children who gobbled their marshmallows immediately.The lesson wasn't lost on Joachim de Posada, a world-renowned motivational speaker to thousands of corporate executives and professional athletes. The "marshmallow theory" answered a thirty-year quest to find a compelling explanation for why some people succeed and others fail. Posada was convinced that the key difference between success and failure is not merely hard work or superior intelligence but the ability to delay gratification. "Marshmallow resisters" achieve high levels of success while the rest of us eat all our marshmallows at once, so to speak--accumulating debt and dissatisfaction no matter what our occupations or incomes. But it doesn't have to be that way.Using a simple parable and real-life examples (including basketball great Larry Bird and major league baseball catcher Jorge Posada, Joachim's cousin), this book shows you how the moves you make today can pay off big tomorrow--if you just don't eat the marshmallow...yet!

    The Man Behind the Microchip Robert Noyce and the Invention of Silicon Valley published in the year 2005 was published by Oxford University Press. The author of this book is Leslie Berlin. ed page displaying collection of Leslie Berlin books here. This is the Hardback version of the title "The Man Behind the Microchip Robert Noyce and the Invention of Silicon Valley" and have around pp. xiii + 402 pages. The Man Behind the Microchip Robert Noyce and the Invention of Silicon Valley is currently Available with us.

    So when Roy Disney, chairman of Walt Disney Animation and nephew of founder Walt Disney, abruptly resigned in November 2003 and declared war on chairman and chief executive Michael Eisner, he sent shock waves through the entertainment industry, corporate boardrooms, theme parks, and living rooms around the world—everywhere Disney does business and its products are cherished.Drawing on unprecedented access to both Eisner and Roy Disney, current and former Disney executives and board members, as well as thousands of pages of never-before-seen letters, memos, transcripts, and other documents, James B. Stewart gets to the bottom of mysteries that have enveloped Disney for years: What really caused the rupture with studio chairman Jeffrey Katzenberg, a man who once regarded Eisner as a father but who became his fiercest rival? How could Eisner have so misjudged Michael Ovitz, a man who was not only “the most powerful man in Hollywood” but also his friend, whom he appointed as Disney president and immediately wanted to fire? What caused the break between Eisner and Pixar chairman Steve Jobs, and why did Pixar abruptly abandon its partnership with Disney? Why did Eisner so mistrust Roy Disney that he assigned Disney company executives to spy on him? How did Eisner control the Disney board for so long, and what really happened in the fateful board meeting in September 2004, when Eisner played his last cards?DisneyWar is an enthralling tale of one of America’s most powerful media and entertainment companies, the people who control it, and those trying to overthrow them. It tells a story that—in its sudden twists, vivid, larger-than-life characters, and thrilling climax—might itself have been the subject of a Disney classic—except that it’s all true.

    Napoleon Hill have inspired millions of people in all parts of the world, and the principles Dr. Hill discovered are as practical today as when he had his first interview with Andrew Carnegie in 1908. Reading this book will inspire you to discover the great benefits from Hill's conversations with the great industrialist Andrew Carnegie, who came to the United States from Scotland and began working as a thirteen year old lad at wages of $1.20 per week. The success formula presented in The Wisdom of Andrew Carnegie as Told to Napoleon Hill will prove to you that Whatever the mind can CONCEIVE AND BELIEVE, the mind can ACHIEVE!

    For more than twenty-five years, author George Ross has been one of Donald Trump's chief advisors and intimately involved with many of Trump's biggest real estate deals. Now, Ross teams up with bestselling real estate author Andrew McLean to present Trump's real estate investment strategies so that even small investors can invest like Trump. You'll learn how Trump identifies potential properties and how he finances, negotiates, and markets his big deals. Not everyone has Trump's money or name, but everyone, even you, can use his tactics and strategies to win big in real estate.

    It's all in the title - The Pursuit; Success is in the journey.

    Drawing on a wide range of sources, Jeffrey Young and William Simon provide new perspectives on the legendary creation of Apple, detail Jobs's meteoric rise, and the devastating plunge that left him not only out of Apple, but out of the computer-making business entirely. This unflinching and completely unauthorized portrait reveals both sides of Jobs's role in the remarkable rise of the Pixar animation studio, also re-creates the acrimony between Jobs and Disney's Michael Eisner, and examines Jobs's dramatic his rise from the ashes with his recapture of Apple. The authors examine the takeover and Jobs's reinvention of the company with the popular iMac and his transformation of the industry with the revolutionary iPod. iCon is must reading for anyone who wants to understand how the modern digital age has been formed, shaped, and refined by the most influential figure of the age-a master of three industries: movies, music, and computers.

    Better Than Good offers Zig's practical and spiritual vision for what life can be when we allow the power of purpose and passion to permeate our souls.

    How did his company go from a $600 loan to $1.3 billion in annual sales in just thirty-one years-especially when he wasn't groomed for this work either by heritage or by education?Green was willing to go against the tide, allowing faith to play a huge part in the business. More Than a Hobby describes how this wildly successful business was built not on business-school theory, but on the founder's own experience as a grassroots store manager.

    Problem-sets build both foundational and advanced skills. Includes online access to simulated practice exams and bonus bank of Sentence Correction questions. Includes most up-to-date test information.

    Every time you speak to someone, share an opinion or explain an idea, you are selling your most powerful asset . . . you! In How to Sell Your Way Through Life, Napoleon Hill shares valuable lessons and proven techniques to help you become a true master of sales." --Sharon Lechter, Coauthor of Think and Grow Rich: Three Feet from Gold; Member of the President's Advisory Council on Financial Literacy"These proven, time-tested principles may forever change your life." --Greg S. Reid, Coauthor of Think and Grow Rich: Three Feet from Gold; Author of The Millionaire Mentor"Napoleon Hill's Think and Grow Rich and Laws of Success are timeless classics that have improved the lives of millions of people, including my own. Now, we all get the chance to savor more of his profound wisdom in How to Sell Your Way Through Life. It is a collection of simple truths that will forever change the way you see yourself." --Bill Bartmann, Billionaire Business Coach and Bestselling Author of Bailout Riches (www.billbartman.com)Napoleon Hill, author of the mega-bestseller Think and Grow Rich, pioneered the idea that successful individuals share certain qualities, and that examining and emulating these qualities can guide you to extraordinary achievements.Written in the depths of the Great Depression, How to Sell Your Way Through Life explores a crucial component of Achievement: your ability to make the sale. Ringing eerily true in today's uncertain times, Hill's work takes a practical look at how, regardless of our occupation, we must all be salespeople at key points in our lives. Hill breaks down concrete instances of how the Master Salesman seizes advantages and opportunities, giving you tools you can use to effectively sell yourself and your ideas. Featuring a new Foreword from leadership legend Ken Blanchard, this book is a classic that gives you one beautifully simple principle and the proven tools to make it work for you.

    But it’s a skill you must cultivate to succeed: You’ll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.The HBR Guide to Better Business Writing , by writing expert Bryan A. Garner, gives you the tools you need to express your ideas clearly and persuasively so clients, colleagues, stakeholders, and partners will get behind them. This book will help you:• Push past writer’s block• Grab—and keep—readers’ attention• Earn credibility with tough audiences• Trim the fat from your writing• Strike the right tone• Brush up on grammar, punctuation, and usage

    Describes the story of "Johnny the Bagger", an inspirational story for businesses.

    Based on living systems thinking, this innovative approach creates dynamic networks of conversation that can catalyze an organization or community's own collective intelligence around its most important questions. Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action. Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.

    E-Myth Mastery is a business development program that helps you turn your company into a world-class operation...into a turn-key money machine! In E-Myth Revisited, Michael Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business.

    Just as there are certain laws that govern nature, there are laws that govern performance and achievement. Unfortunately, people are either unaware of them, and therefore do not align themselves accordingly, or they simply are not applying them. As a result, many people chase after goals, but find that the results they desire constantly elude them. If you want to be someone, achieve something, or get somewhere in life, you must understand the governing laws that turn dreams into reality. Over the last few hundred years of recorded history, common denominators that lead to personal success have consistently surfaced. TJ has gathered these distinctions into a single book to share with you. The pages of this book are filled with moving stories and examples of success and failure that will inspire all who read them. TJ shows you what habits must be formed and what steps must be taken to achieve any goal you set. Simple and concise, If You Think You Can! is the source that will help you achieve whatever you want.

    Unabridged. 8 CDs.

    

    Destined to become a marketing classic, Kellogg on Branding includes chapters written by respected Kellogg marketing professors and managers of successful companies. It includes: The latest thinking on key branding concepts, including brand positioning and design Strategies for launching new brands, leveraging existing brands, and managing a brand portfolio Techniques for building a brand-centered organization Insights from senior managers who have fought branding battles and won This is the first book on branding from the faculty of the Kellogg School, the respected resource for dynamic marketing information for today's ever-changing and challenging environment. Kellogg is the brand that executives and marketing managers trust for definitive information on proven approaches for solving marketing dilemmas and seizing marketing opportunities.

    But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually.In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as outcome-driven innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated.Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as needs, benefits, specifications, and solutions, Ulwick argues that researchers should silence the literal voice of the customer and focus on the metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done. Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives.With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to:Obtain unique customer inputs that make predictable innovation possibleRecognize opportunities for disruption, new market creation, and core market growth--well before competitors doIdentify which ideas, technologies, and acquisitions have the greatest potential for creating customer valueSystematically define breakthrough products and services conceptsInnovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.

    With more than 2.4 million weddings taking place in the U.S. in 2004, there are more opportunities for wedding planners that ever before. Wedding planners have an exciting high-paying job that lets them use their creativity to organize the happiest day of people�s lives. No special education is necessary to succeed in this career. This book explains how to plan a wedding, including how to prepare a timeline schedule and budget, a step-by-step list of all tasks involved in planning a wedding, how to plan the ceremony and reception, how to select reputable vendors, and how to negotiate contracts and save money. The CD-ROM included with the book has many forms and checklists to use in wedding planning. This book also provides information on more than a dozen types of employers that hire wedding planners, how to find job openings, how to prepare a resume, and how to do well in an interview. Additionally, the book covers how to start a wedding planning business with little or no money and explains how to price services, find potential clients, create an impressive portfolio, and where to get creative ideas for weddings.

    Divided into two halves, the first part of the book shows how a company culture is created and sustained (and the implications for company growth); the second half provides a practical step-by-step guide, covering everything you need to know about planning and implementing a culture programme in your business.

    You will have the freedom to make your own decisions and express your creative spirit while you discover new books and share old favorites. Order the FabJob Guide to Become a Bookstore Owner to learn: How to decide what type of bookstore to open How to prepare a business plan and get financing to open your bookstore Where to get books and other products for your store and how to determine their selling price How to set up your bookstore to increase sales How to market your bookstore business to attract customers The print book includes a bonus CD-ROM with forms and samples you can use in starting your own business.

    Vuitton's goods have been highly innovative and coveted since their inception, which led to the introduction in 1896 of a distinctive LV monogrammed canvas. A 1987 merger with Moet-Hennessy made it part of the world's largest luxury goods company, and the 1997 appointment of American designer Marc Jacobs as artistic director expanded the legendary brand's reach into apparel, shoes, jewelry, and watches. The book also explores the company's continued commitment to excellence and travel, reflected by its involvement in the arts and its sponsorship of vintage automobile rallies and the Louis Vuitton Cup, a yacht race. It is abundantly illustrated by a stunning array of archival art, historical images, product designs and sketches, and Louis Vuitton's cutting-edge advertising.

    This edition covers updates on the laws, numbers, and planning strategies. Illustrations.

     Each chapter builds comprehensive content understanding by providing rules, strategies, and in-depth examples of how the GMAT tests a given topic and how you can respond accurately and quickly. The Guide contains a total of 161 “In-Action” problems of increasing difficulty with detailed answer explanations. The content of the book is aligned to the latest Official Guides from GMAC (12th edition). Purchase of this book includes one year of access to Manhattan GMAT’s online practice exams and Number Properties question bank.

    Discover the patterns that heroes and legends have been following for thousands of years to turn tragedy into triumph.

    A collection of Edie's essays from Yankee magazine, written about life on the farm she owns in the Monadnock region of New Hampshire.

    In Self Leadership and the One Minute Manager, readers will learn that accepting personal responsibility for their own success leads to power, freedom, and autonomy.Through a captivating business parable, Ken Blanchard and coauthors Susan Fowler and Laurence Hawkins show readers how to apply the world-renowned Situational Leadership® II method to their own development. The story centers on Steve, a young advertising executive who is about to lose his job. Through a series of talks with a One Minute Manager protégé named Cayla, Steve learns the three secrets of self leadership. His newfound skills not only empower Steve to keep his job, but also show him how to ditch his victim mentality to continue growing, learning, and achieving.For decades, millions of managers in Fortune 500 companies and small businesses around the world have followed Ken Blanchard’s management methods to increase productivity, job satisfaction, and personal prosperity. Now, this newly revised edition of Self Leadership and the One Minute Manager empowers people at every level of the organization to achieve success.

    Drawing from Scripture, personal experience, and the writings of both contemporary and historical leaders, Pastor Phil Pringle offers practical insights into effective leadership that can be applied in every arena of life, not just inside church walls. Explore your God-given leadership possibilities, and find out how to implement the vision He has instilled in you.

    Drucker's classic and preeminent work on management and effectiveness -- The Effective Executive. Here Drucker and Maciariello provide executives, managers, and knowledge workers with a guide to effective action -- the central theme of Drucker's work. The authors take more than one hundred readings from Drucker's classic work, update them, and provide provocative questions to ponder and actions to take in order to improve your own work. Also included in this journal is a space for you to record your thoughts for later review and reflection. The Effective Executive in Action will teach you how to be a better leader and how to lead according to the five main pillars of Drucker's leadership philosophy.

    Wade have on violent crime? Freakonomics will literally redefine the way we view the modern world.These may not sound like typical questions for an economist to ask. But Steven D. Levitt is not a typical economist. He is a much heralded scholar who studies the stuff and riddles of everyday life -- from cheating and crime to sports and child rearing -- and whose conclusions regularly turn the conventional wisdom on its head. He usually begins with a mountain of data and a simple, unasked question. Some of these questions concern life-and-death issues; others have an admittedly freakish quality. Thus the new field of study contained in this book: freakonomics.Through forceful storytelling and wry insight, Levitt and co-author Stephen J. Dubner show that economics is, at root, the study of incentives -- how people get what they want, or need, especially when other people want or need the same thing. In Freakonomics, they set out to explore the hidden side of ... well, everything. The inner workings of a crack gang. The truth about real-estate agents. The myths of campaign finance. The telltale marks of a cheating schoolteacher. The secrets of the Ku Klux Klan.What unites all these stories is a belief that the modern world, despite a surfeit of obfuscation, complication, and downright deceit, is not impenetrable, is not unknowable, and -- if the right questions are asked -- is even more intriguing than we think. All it takes is a new way of looking. Steven Levitt, through devilishly clever and clear-eyed thinking, shows how to see through all the clutter.Freakonomics establishes this unconventional premise: If morality represents how we would like the world to work, then economics represents how it actually does work. It is true that readers of this book will be armed with enough riddles and stories to last a thousand cocktail parties. But Freakonomics can provide more than that. It will literally redefine the way we view the modern world.(front flap)

    Robbie, aka the Naked Trader, is an expert and highly entertaining guide to the sometimes baffling world of the stock market. In between cups of tea, rounds of toast and the occasional 'cuddle' with Mrs Naked Trader, he describes the straightforward techniques that have enabled him to succeed in the markets and escape the rat race. The book kicks off with the basics such as: the best websites, magazines and newspapers to look at; the kit you need to get cracking; and some key tips for choosing a broker. Robbie then gives you the essential techniques for picking the good shares and, just as importantly, avoiding the bad ones, and finishes up with some more advanced topics like how to make money even when shares fall. Along the way you also get the chance to spend a day with the

    As long as you have the desire, you can become an interior decorator. No special education or experience is necessary to break into interior decorating and succeed. (Unlike becoming a certified interior designer which has strict requirements including two to five years of post-secondary education in interior design.) You can start interior decorating and become an interior decorator immediately. If you would like to be paid to decorate homes or businesses, the FabJob Guide to Become an Interior Decorator is for you! In this book you will discover how you can get started and succeed in the exciting career of interior decorating. This FabJob guide focuses on information that is difficult to find elsewhere - how to get hired as an interior decorator. However, if you also want to learn interior decorating, this guide can save you many hours of research time, because it includes step-by-step interior decorating instructions. The book explains how to get hired as an interior decorator with a retailer, home builder or other industry employer. It covers how to find job openings, prepare a resume and portfolio, and do well in an interview. It also provides step-by-step instructions on how to start an interior decorating business, set your fees, find clients, and get discounts of up to 50% on furniture and materials. The CD-ROM that comes with this book includes sample forms, checklists, furniture cut-outs, etc., plus links to interior decorating resources (including many free resources).

    With an increasing focus on KM in the business community and in business education, this text is a timely resource that attempts offer a conceptual framework to KM and reiterates that KM is people driven not systems-driven. The text recognises the benefits of collecting, organising and sharing each worker's knowledge base although identifies that there needs to be much stronger recognition of the need to build a knowledge culture, so that the values and recognition of knowledge activities are clearly integrated into everyday work practices. KM should be based on strong leadership, strategic management, and an effectively managed service. The text is ideal for students studying business and management, as it provides a practical, realistic and achievable view of KM, drawing from a range of perspectives and business experiences. It explores the associated issues of change management, leadership and organisational context issues in relation to designing, developing and maintaining a knowledge culture, and identifies the management and leadership strategies that should underpin an effective knowledge environment.

    These small-format books take Tom Peters' key ideas from "Re-imagine! and revise and update them with Peters' latest ideas.

     The role of the devil's advocate is nearly universal in business today. It allows individuals to step outside themselves and raise questions and concerns that effectively kill new projects and ideas, while claiming no personal responsibility. Nothing is more potent in stifling innovation. Drawing on nearly 20 years of experience managing IDEO, Kelley identifies ten roles people can play in an organization to foster innovation and new ideas while offering an effective counter to naysayers. Among these approaches are the Anthropologist—the person who goes into the field to see how customers use and respond to products, to come up with new innovations; the Cross-pollinator who mixes and matches ideas, people, and technology to create new ideas that can drive growth; and the Hurdler, who instantly looks for ways to overcome the limits and challenges to any situation. Filled with engaging stories of how companies like Kraft, Procter and Gamble, Cargill and Samsung have incorporated IDEO's thinking to transform the customer experience, THE TEN FACES OF INNOVATION is an extraordinary guide to nurturing and sustaining a culture of continuous innovation and renewal.

    The real Henry Ford was a tangle of contradictions. He set off the consumer revolution by producing a car affordable to the masses, all the while lamenting the moral toll exacted by consumerism. He believed in giving his workers a living wage, though he was entirely opposed to union labor. He had a warm and loving relationship with his wife, but sired a son with another woman. A rabid anti-Semite, he nonetheless embraced African American workers in the era of Jim Crow. Uncovering the man behind the myth, situating his achievements and their attendant controversies firmly within the context of early twentieth-century America, Watts has given us a comprehensive, illuminating, and fascinating biography of one of America’s first mass-culture celebrities.

    As an exciting sequel to his smash business bestseller, 100 Ways To Motivate Others, Steve Chandler has teamed with Sam Beckford to write an astonishing wake-up call to the more the millions of people worldwide who now own small businesses but don't know how to make them really pay off. By exposing the nine most common (and often fatal) myths in business, Chandler and Beckford offer simple and inspired solutions to the self-induced problems created by small business owners every day. The surprising truths countering each lie-lies such as It takes money to make money I am a victim of circumstance and I can do this on my own - have been battle tested for years by Sam Beckford and his hundreds of successful small business coaching clients.....

    These powerful techniques--simple and cutting edge--will give you the tools to attract sales effortlessly. Salespeople coached by Matthew have achieved jaw-dropping results. With ease and grace, you too will accelerate the sales process and create sales velocity. As you become a Conscious Salesperson, people who never would have done business with you in the past will suddenly start doing business with you. As you implement Matthew's techniques, you'll amplify your money magnetism, and you'll start to experience synchronicity in the sales process. Sales will seem to happen automatically. Frustration, anxiety, and the natural ups and downs of the sales process will disappear. You'll meet each morning with excitement and anticipation of a new adventure. It will be as if you know a secret that gives you an extreme advantage in life. Your future will become clear, your dreams will begin to crystallize, and your goals will start coming true, but you won't be able to explain how it's happening ... it will just be a natural result of practicing Matthew's techniques. The privileged salespeople who've been coached by Matthew personally report that their friends and coworkers start making comments like "Wow! What's going on with you? You seem like you're in such a good place!" or "How are you making so many sales? You make it seem so effortless!" You'll find yourself intuitively knowing exactly the right thing to say to get someone to buy. It will feel like you have ESP when you're with clients. Your fear of failure will nearly disappear, and you'll start to wonder why prospects ever said no to you. People you never could have done business with in the past will become your best clients. Problem situations and nasty clients will find your approach calming, and will appreciate you for your ability to quickly get things resolved.

    Leaders everywhere recognized the validity of resonant leadership, but struggled with how to achieve and sustain resonance amid the relentless demands of work and life. Now, Richard Boyatzis and Annie McKee provide an indispensable guide to overcoming the vicious cycle of stress, sacrifice, and dissonance that afflicts many leaders. Drawing from extensive multidisciplinary research and real-life stories, Resonant Leadership offers a field-tested framework for creating the resonance that fuels great leadership. Rather than constantly sacrificing themselves to workplace demands, leaders can manage the cycle using specific techniques to combat stress, avoid burnout, and renew themselves physically, mentally, and emotionally. The book reveals that the path to resonance is through mindfulness, hope, and compassion and shows how intentionally employing these qualities creates effective and enduring leadership. Great leaders are resonant leaders. Resonant Leadership offers the inspiration--and tools--to spark and sustain resonance in ourselves and in those we lead.

    In spite of decades of dire media predictions to the contrary, real estate values continue to increase. When real estate values increase, equity happens! If you believe real estate will be worth more in 10 years from now, then someone is going to make a lot of money – why not you?

    Clifton) in print, Cambridge-educated Buckingham is considered one of the most respected business authorities on the subject of management and leadership in the world. With The One Thing You Need to Know, he gives readers an invaluable course in outstanding achievement -- a guide to capturing the essence of the three most fundamental areas of professional activity. Great managing, leading, and career success -- Buckingham draws on a wealth of applicable examples to reveal that a controlling insight lies at the heart of the three. Lose sight of this "one thing" and even the best efforts will be diminished or compromised. Readers will be eager to discover the surprisingly different answers to each of these rich and complex subjects. Each could be explained endlessly to detail their many facets, but Buckingham's great gift is his ability to cut through the mass of often-conflicting agendas and zero in on what matters most, without ever oversimplifying. As he observes, success comes to those who remain mindful of the core insight, understand all of its ramifications, and orient their decisions around it. Buckingham backs his arguments with authoritative research from a wide variety of sources, including his own research data and in-depth interviews with individuals at every level of an organization, from CEO's to hotel maids and stockboys. In every way a groundbreaking book, The One Thing You Need to Know offers crucial performance and career lessons for business people at all career stages.

    Without it, we forget what's important to us and lose sight of the steps we might take to reach those goals. Conscious business, explains Fred Kofman, means shining this awareness on every area of your work: in recognizing the needs of others and expressing your own; in seeing the hidden emotional obstacles that may be holding your team back; in making good decisions under pressure; and even in delving into such spiritual questions as "Who am I?" and "What is my real purpose here?" In Conscious Business, this visionary teacher and consultant to Google, Microsoft, Yahoo! and other leading companies presents the complete training manual in the breakthrough techniques he has shared with over 20,000 executives on four continents.

    On my scale of 1 to 10, this unique book rates an off-the

    Taking "action" is the central theme, but the book guides the reader to mine for nuggets of wisdom which will facilitate one's growth and development throughout life." Prof. Jacob Savage, PhD "This book is for those who desire to evaluate their station in life. It helps answer the eternal questions, How do I recognize the obstacles and opportunities in life, and, how do I turn them into success? Dad, on behalf of my sisters and myself, I want to thank you far sharing your wisdom and unique vision of life with others. You have prepared us so well for the future and all of its exciting yet unknown opportunities. I know that if the readers of this book follow your path, they too will find success." Michael V. Roberts, Jr., J.D. (Author's Son)

    1 CD

    In fact, studies show that audiences remember only 10% to 30% of speech or presentation content. Given those bleak statistics, why do we give speeches at all? We give them, says communications expert Nick Morgan, because they remain the most powerful way of connecting with audiences since ancient Greek times. But as we've evolved to a more conversational mode of public speaking, thanks to television, we have forgotten much of what the Greeks taught us about the nonverbal aspects of speech-giving: the physical connection with audiences that can create an almost palpable emotional bond. Morgan says this "kinesthetic connection" comes from truly listening to your audience—not just with your brain but with your body. In this book, he draws from more than 20 years as a speech coach and consultant, combining the best of ancient Greek oratory with modern communications research to offer a new, audience-centered approach to public speaking. Through entertaining and insightful examples, Morgan illustrates a 3 part process—focusing on content development, rehearsal, and delivery—that will enable readers of all experience levels to give more effective, passion-filled speeches that move audiences to action.

    It includes the works of the last ten years created by the agency, ranging from a collection of T-shirts, magazines, books, music videos, and advertising campaigns, to a documentary film about the world’s two lowest-ranking national soccer teams created just before World Cup 2002. A selection of the concepts and campaigns produced for such global clients as Diesel, Nike, and Heineken are included along with their self-published magazines, business card designs, and more. It is a superb way to see how this small agency from Amsterdam became a heavyweight in the world of advertising. The unprecedented concept and design was awarded the silver prize at the Leipzig International Best-Designed Book Exhibition, 2007. Go to the gym, then try and lift 2 kilo of KesselsKramer!

    Future-proof your career as you learn to provide value to employers, create a memorable career brand, quadruple your interview opportunities, tap into the most overlooked interview must, demonstrate your ability to do the job, and bottom-line the return-on-investment employers will receive for hiring you. In addition, identify your Achilles Heel and maintain a mindset that will increase your confidence and success.

    Original. 50,000 first p

    This book sets out a step-by-step approach to designing an organization. All the key aspects of organizational design are covered, including goals, strategy, structure, process, people, coordination and control, and incentives. The text engages with critical issues affecting organisations, such as globalization, worldwide competition, deregulation and ever-new technologies, and contains many helpful features such as end-of-chapter reviews and unique step-by-step diagrams to orientate the reader in the design process. Diagnostic questions help the reader to determine the changes needed in an organization. The action oriented approach of this text helps the reader to assess and re-design the complex organizations of today, and plan for the information-rich organizations of tomorrow.

    Authors Freddy and Michael Ball

    But their investment strategies are so widely divergent, what could they possibly have in common?As Mark Tier demonstrates in this insightful book, the secrets that made Buffet, Icahn, and Soros the world's three richest investors are the same mental habits and strategies they all practice religiously. However, these are mental habits and strategies that fly in the face of Wall Street's conventional mindset. For example:-Buffett, Icahn, and Soros do not diversify. When they buy, they buy as much as they can.-They're not focused on the profits they expect to make. Going in, they're not investing for the money at all.-They don't believe that big profits involve big risks. In fact, they're far more focused on not losing money than making it.-Wall Street research reports? They never read them. They're not interested in what other people think. Indeed, Buffett says he only reads analyst reports when he needs a laugh.In Becoming Rich you can discover how the mental habits that guided your last investment decision stack up against those of Buffett, Icahn, and Soros. Then learn exactly how you can apply the wealth-building secrets of the world's richest investors to transform your own investment results.

    But to progress together, they must find ways to bridge the divide between their perspectives. Recognizing that truth, a 65-year-old traditional CEO and his 35-year-old Zen entrepreneur son embark on a six-month-long, 100-mile walk.As they stroll the streets of New York and New Orleans, trek through the Blue Ridge Mountains, and hike along the Long Island coast, they talk about their experiences, their outlook on life and work, the achievements of leaders they have known, and how each views the nature and purpose of leadership.Ultimately, the two men agree on nine key traits and practices essential to all leaders -- from principles and passion to performance and even paranoia -- and on how leaders and aspiring leaders can follow them consistently. Father and son also discover a lot about each other, their relationship, and the way two generations set apart by so many differences can respect and learn from each other.

    You'll want everyone you know to read this book.

    

    Unfortunately, a confusing array of anecdotal and conflicting indicators often renders it impossible for managers and investors to see where the economy is heading in time to take corrective action. Now, a 35-year Wall Street veteran unveils a new forecasting method to help managers and investors understand and predict the economic cycles that control their businesses and financial fates. In Ahead of the Curve, Joseph H. Ellis argues that the problem with current forecasting models lies not in the data, but rather in the lack of a clear framework for putting the data in context and reading it correctly. The book explains critical economic indicators in nontechnical language, identifies and documents the recurring cause-and-effect relationships that consistently predict turning points in the economy, and provides the tools managers and investors need to position themselves ahead of cyclical upturns and downturns. Economic events are not as random and unpredictable as they seem. This book helps readers recognize and react to signs of change that their rivals don't see—and win a sizeable competitive advantage. Joseph H. Ellis was a partner at Goldman Sachs and was ranked for 18 consecutive years by Institutional Investor magazine as Wall Street's No.1 retail industry analyst.

    Join him as he races to learn the fundamentals of team and personal effectiveness before he loses his job - and the woman he loves.Along the way you'll arm yourself with the tools you need to cut through the daily tangled web of organizational politics and interpersonal issues that hinder performance. You'll learn to: Use the "Integrity Tools" to boost performance, trust and personal power Hold others accountable without being overbearing Evoke sustainable, outstanding performance in teams

    Designed to be a manual, Tentmaking is more than just an overview of questions and issues. This work will serve as an in-depth reference for existing tentmakers. This thoroughly researched collection is the result of interviews from over 450 people serving in the 10/40 window. It provides a unique viewpoint on missions, sharing proven, workable alternatives to conventional missionary life. Tentmaking provides an important and much needed resource to this specialized area of world missions.

    As told to Denise Prichard.In this book - the companion volume to his best-selling biography Hearing Grasshoppers Jump - he shares the lessons he learned and the strategies he put in place to turn a chain of four small stores names Pick 'n Pay into the business phenomenon it is today.The Four Legs of the Table is a master class in the balanced management style and system of 'the four legs', and a valuable lesson on how to run a successful business based on a consumer sovereignty and the principle that making money is a reward rather than the reason.

    Economic conditions fluctuate and market demands shift. Corporations re-structure and new owners take over. The one constant, the one enduring truth, is that people define the character of a company. They always have and always will. Motivated, passionate people make the difference between ho-hum mediocrity and extraordinary performance. That's the message from Peter W. Schutz, former CEO of Porsche AG and author of this new book. Schutz explains that people are the heart and soul of any business. In The Driving Force, he shares a wealth of insights he learned throughout his career that relate to the successful management of people.

    

    one of the best real estate investment books I have ever read. On my scale of 1 to 10, this unique book rates an off-the-charts 12." ---Robert BrussConfessions of a Real Estate Entrepreneur is for the individual who is ready to get serious about investing. Not a rah-rah or get-rich-quick book, this book is for someone who is prepared to think about what he or she wants to accomplish. James Randel provides the how and why.James Randel has been a successful investor and educator for 25 years. He teaches investing through stories and anecdotes - bringing to the limelight not just his successes (and there are some amazing stories of these) but also his mistakes. His candor is instructive and entertaining.It is said that "those who can, do, and those who can't, teach." James Randel is a rare exception as he is both a highly successful investor as well as an excellent teacher. As said by Jeff Dunne, Vice Chairman of the largest real estate company in the world, CB Richard Ellis:"I've tracked Jimmy's incredible run of successful real estate investments for 20 years and more recently invested very profitably with him. His new book is a must read for anyone interested in real estate investing."If you are tired of the "same old, same old" and prepared to play in the big leagues, this book is calling your name.

    In Billionaire in Training he puts you on the fast track to wealth creation through buying, building, and selling businesses-and doing it at a faster pace than you ever thought possible. Discover how to:Climb the 5 Levels of Entrepreneurs Buy promising businesses, increase their value, and sell them for top dollar Transform your innovative ideas into a successful business empire Set up businesses that run themselves and provide you with the capital to expand your investments Get real results right now when you discover all that Instant Success has to offer!Instant Advertising * Instant Cashflow * Instant Leads * Instant Profit * Instant Promotions * Instant Referrals * Instant Repeat Business * Instant Sales * Instant Systems * Instant Team Building * The Business Coach * The Real Estate Coach * Successful Franchising

    Explores the American pervasiveness of hypomania, a genetically based, mild form of mania that endows certain people with high energy, creativity, and a propensity for risk-taking.

    The eleven sections of the book represent the different categories of ergonomics methods and techniques that can be used in the evaluation and design process. Offering a 'how-to' text on a substantial range of ergonomics methods that can be used in the design and evaluation of products and systems, it is a comprehensive point of reference for all these methods. An overview of the methods is presented in chapter one, with a methods matrix showing which can be used in conjunction. The following chapters detail the methods showing how to apply them in practice. Flowcharts, procedures and examples cover the requirements of a diverse audience and varied applications of the methods.

    It lays a foundation of facts from Nation's world travels, debunking the myths and misconceptions about grass-finished beef and showing that grain is totally unnecessary for a gourmet "killer" product, and actually lowers overall quality as well as nutritional character.Nation tells how meeting grazing specialist and researcher Dr. Anibal Pordomingo in Argentina aided his understanding of the key components of an all-grass system. Nation includes Pordomingo's production tips and innovative Forage Chain of grasses and legumes.Chapters detail what researchers have learned about grassfed's health benefits; how to get started with heifers and why; how to turn cull cows into gourmet products; how to integrate summer and winter annuals into a perennial-based pasture system; how to come up with a year-around supply of beef while only over-wintering cattle once; how different grasses can flavor meat; how to recognize a ready-to-harvest grass-finished beeve; how production errors can create tough meat; what educated, health-conscious consumers want and how to serve them.The grass program explained here can be used equally well for replacement heifer development or mainstream stocker steers; however, the production and marketing foundation outlined here will serve you well if you decide to expand production and make grassfed beef your primary enterprise.

    From the ill-equipped wage earners on the factory floor deluded by slick pitches evoking images of 401(k) financial independence to the institutional investors, the fate was often the same-except for the parasites who were knowingly complicit. When the Great Bubble inevitably imploded, few were spared the financial fallout. Speculative Contagion is an insider's riveting real-time and real-money account of the inflating Bubble, accented with the genuine suspense to be found only in real-life drama. The epidemic of tech-driven lunacy gradually affected more and more feverish investors all too prone to be infected by the insidious absurdity of the times. In the midst of it all, Frank Martin found sanctuary in the treasure trove of history. As he reflected on the unremitting succession of other departures from reality in the past, along with the madness of crowds, he was able to grasp shreds of sanity, at least partially muting the Sirens' call of speculative contagion. Spared the emotional devastation and accompanying paralysis that shocking losses inevitably and cruelly visit upon the unprepared, Martin commanded the capital and the conviction to be able to step up to the plate and lay wood to the fat pitches that at last came floating his firm's way. While the path to investment success is arduous at best and assured for no one, the eye-strained yet battle-hardened reader-from student to amateur or seasoned investor to rattled professional-is forearmed by this book to face the future with a short list of foundational antidotes. Rationality is their common thread. We can thus combat the ill effects of whatever may yet come at us from the perilously unorthodox and persistently unrepentant current episode, as well as those that lie in wait beyond the horizon. With both colorful anecdotes and timely antidotes coming as thick and fast as baseballs to a hitter in batting practice, the reader is in for a delightful and eye-opening romp through an extraordinary era in U.S. financial history.

    Starting from the premise that people's attitudes to business have changed: both the role businesses should play in the world and how individuals can achieve a better work-life balance, this book shows how you can build a better and more successful business and achieve more satisfaction in the process. With chapters on better ways to win and keep customers, better kinds of products and services, better brands for lasting value, better marketing, better public relations and publicity, better leadership, better ways to organise, better ways to make things happen, better teams and better targets, goals and incentives, it is an intensely practical and also inspirational guide to how you can build a better future for your business and yourself. Click here for the author's website.

    Discover the PowerOf Better NegotiatingNegotiation is one skill everyone needs in order to get more of what they want -- to sell more, to keep costs down, to manage better, to strengthen relationships -- to win! Thomas shows you exactly how the best negotiators reach long-lasting positive solutions that build profits, performance, and relationships.This indispensable guide covers all you'll ever need to know about negotiating, including:The 21 rules of successful negotiating -- and how to defend against them!"Quickies" -- specific tips on how to successfully negotiate with bosses, children, car dealers, contractors, auto mechanics, and many othersWhy Americans are among the worst negotiators on EarthHow to overcome your natural reluctance to bargainWhy win-win negotiating is so vitalHow to thoroughly prepare for your negotiationsHow to deal with counterparts who intimidate or harass youHow to negotiate ethically -- and deal with those who don'tHow to negotiate more successfully across cultural linesThomas's Truisms -- 50 memorable negotiating maxims The psychology of negotiating, historical illustrations, day-to-day applications, and much, much more!

    Pacific ports are shut down during the Christmas rush? When terrorists strike? In The Resilient Enterprise, Yossi Sheffi shows that companies' fortunes in the face of such business shocks depend more on choices made before the disruption than they do on actions taken in the midst of it--and that resilience benefits firms every day, disaster or no disaster. He shows how companies can build in flexibility throughout their supply chains, based on proven design principles and the right culture--balancing security, redundancy, and short-term profits. And he shows how investments in resilience and flexibility not only reduce risk but create a competitive advantage in the increasingly volatile marketplace.Sheffi describes the way companies can increase security--reducing the likelihood of a disruption--with layered defenses, the tracking and analysis of "near-misses," fast detection, and close collaboration with government agencies, trading partners, and even competitors. But the focus of the book is on resilience--the ability to bounce back from disruptions and disasters--by building in redundancy and flexibility. For example, standardization, modular design, and collaborative relationships with suppliers (and other stakeholders) can help create a robust supply chain. And a corporate culture of flexibility--with distributed decision making and communications at all levels--can create a resilient enterprise.Sheffi provides tools for companies to reduce the vulnerability of the supply chain they live in. And along the way he tells the stories of dozens of enterprises, large and small, including Toyota, Nokia, General Motors, Zara, Land Rover, Chiquita, Aisin Seiki, Southwest Airlines, UPS, Johnson and Johnson, Intel, Amazon.com, the U.S. Navy, and others, from across the globe. Their successes, failures, preparations, and methods provide a rich set of lessons in preparing for and managing disruptions. Additional material available at www.TheResilientEnterprise.com.

    The handbook shows you how you can use the 16x principle to tap into your prime talents and get 16x better results...without trying harder.

    Each chapter looks at one of the six service secrets and explains how and why it works. From listening to customers, to offering them special favors, to making every customer connection memorable, these proven strategies will impress, entice and win new customers with every interaction. As a successful speaker and author who travels constantly, Phillip Van Hooser has been in and out of his fair share of cabs. But only one cabbie ever taught him anything about customer service. That cabbie is Willie, and the common-sense wisdom he imparted has become known as Willie’s Way. In Willie’s Way, you too will learn Willie’s unique brand of personalized service:• How to woo customers so they come back again and again• How to wow customers so they tell their friends about you• How to win customers’ long-term business by exceeding their expectations• How to apply Willie’s techniques to your own enterprises to build long-term customer loyalty“Willie’s Way is a fascinating compilation of real-life customer service stories that actually make a difference. It’s about building your brand one customer at a time. Read how enthusiasm, confidence and sincerity can impact your customers, grow revenues and impact your bottom line. This is the best book I’ve read on customer service in a long time.” –Joe Scarlett, Chairman of the Board, Tractor Supply Company “Van Hooser absolutely hit the bulls-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh insights in the pages of this brilliantly written gem.” –Richard G. Kelley, Director of Sales Training, North America Axcan Pharma, Inc.

    It will make you aware of similar events that are happening to you--those touches of grace that, when we think to look for them, bless us all." --Belle

    Shirley's tips and techniques are excellent models to follow for successful and effective communication. Well done on a great fourth edition. Vanessa Yuen, Senior HR Executive (Training and Development), Chevron Oronite Pte Ltd, Singapore Looking for an all-in-one package containing all the techniques, guidelines and examples needed to ensure effective oral and written communication skills throughout your career? Look no further. Shirley Taylor's Communication for Business, 4th edition, addresses all aspects of business communication in clear and simple language. With its tried and tested successful formula, the book places emphasis on basic business writing and rules of good writing. Features include: - Illustrations throughout add a fun, humorous element to reinforce key points-

    Described are the most common virtues of a leader and past and present examples.

    M. Stern is dedicated to the synthesis of tradition and innovation. In more than thirty-five years of practice, he has produced a wide range of building types with a variety of stylistic influences, all inspired by the great legacy of American architecture. His firm, Robert A. M. Stern Architects, was first recognized for its distinguished houses, and residential design remains the cornerstone of the practice. This beautifully illustrated monograph—a companion to the best-selling Robert A. M. Stern: Houses—presents twenty-six of the firm's most memorable houses. Located in diverse settings across North America—from a valley in Colorado with sweeping views of the Aspen mountains to a bluff overlooking Long Island Sound to an island off the coast of British Columbia—these remarkable houses reveal the architect's emphasis on the importance of context and his dedication to exploring the nature of space. Each house invokes the vernacular architectural heritage particular to its region while gracefully reflecting its unique natural surroundings. Whether they are Shingle Style "cottages" by the sea, colonial Georgian country estates, or elegant Regency designs, Stern's houses are unique both for their timelessness and their ability to evoke a conversation with the past—a dialogue he believes lies at the heart of architecture. Pilar Viladas is the design editor of the New York Times Magazine.

    Build on land that you already own using your exchange proceeds from your sale (so called 'Build-to-Suit' Exchanges. Make improvements to the property that you're buying or exchanging into...(Improvement Exchanges). Do construction on land that you buy in an exchange (Construction Exchange). Buy new property BEFORE you've sold your old property using Reverse Exchanges. Make sure your intermediary parks your money in a separate account to assure it's absolute safety and security in a 1031 exchange. Exchange your old property and buy into a TIC syndication and no longer have the hassles of being a landlord! Turn your investment property into tax-free cash! Or, how to build a financial legacy for your heirs with little or no tax by using Section 1031!

    Gene Landrum takes Campbell's definition one step further by offering a variety of motivational techniques that will propel you to heroic success.Dr. Landrum describes the "superman syndrome" as a series of common behaviors that permit an otherwise average person to rise above the norm. He points out that some of the world's most renowned visionaries--Catherine the Great, Walt Disney, and Ian Fleming--did not conform to tradition because they modeled their behavior on heroic ideals and mythical mentors.Learn how to transform your life from ordinary to extraordinary by focusing on several key ideas:Chasing money is entropic and the path to the poorhouse Happiness is a side effect of being--never trying Romance only comes to those not trying to find romance Anxiety is a by-product of unrealistic expectations Breakdown leads to breakthrough Being stupid is the pathway to being smart Do you have the Superman Syndrome? Test yourself to find out!

    Learn More. It�s that Easy. Attention retailers: Are you feeling a bit overworked and thinking you�re not nearly as profitable compared to the effort you�re putting in? While this book won�t get the carpet vacuumed or your orders put away, it will show you how to generate a higher cash return and help you achieve the success you do deserve. This is not another how-to retail book; there are plenty of those. There are no fancy theories or case studies here. Who running a store has time for that? Instead, this is a collection of fun and practical lessons written for retailers - by a retailer. They cover the crucial aspects of your business � strategy, marketing, customer service, operations, and employee relations. From them, you�ll learn how to: ·Instantly drive more traffic, more business, and more loyal customers through your door. ·Create a better ROI for your marketing and advertising dollars. ·Attract and retain the best staff possible. ·Get more cha-ching for your hard work. Learn more. Earn more. It�s that easy.

    There are no known Westo archaeological sites; no artifacts can be linked to the group; and no more than a single word of their language is known to us today. Yet, from the extant evidence, it is believed that the Westos, who migrated from around Lake Erie by 1656, had a profound effect on the development of the colonial South.This volume reproduces excerpts from all 19 documents that indisputably reference the Westos, although the Europeans referred to them by a variety of names. Most of the information was written by Lords Proprietors who never met the Westos, or by a handful of Carolinians who did. But the author is able to chart a highly plausible history of this Native group who, for a period, thrived on the Southern frontier.The narrative traces their northeastern origins and how the Erie conflicts with the Five Nations Iroquois in the Beaver Wars forced them southward, where they found new economic opportunities in the lucrative slave trade. At the height of their influence, between 1659 and 1680, it is believed the Westos captured and sold several thousand Indians from Spanish Florida, often trading them for guns. Eventually, their military advantage over the Indians of the lower South was compromised by the rise of powerful confederacies of native peoples, who could acquire equivalent firearms from the Europeans. Even though the aggressive Westos declined, they had influenced profound change in the Southeast. They furthered the demise of chiefly organization, helped to shift the emphasis from agricultural to hunting economies, and influenced the dramatic decrease in the number and diversity of native polities.