And thirty years later, if you're going to read only one book on Watergate, that's still the one. Today, Enron is the biggest business story of our time, and Fortune senior writers Bethany McLean and Peter Elkind are the new Woodward and Bernstein.Remarkably, it was just two years ago that Enron was thought to epitomize a great New Economy company, with its skyrocketing profits and share price. But that was before Fortune published an article by McLean that asked a seemingly innocent question: How exactly does Enron make money? From that point on, Enron's house of cards began to crumble. Now, McLean and Elkind have investigated much deeper, to offer the definitive book about the Enron scandal and the fascinating people behind it.Meticulously researched and character driven, Smartest Guys in the Room takes the reader deep into Enron's past—and behind the closed doors of private meetings. Drawing on a wide range of unique sources, the book follows Enron's rise from obscurity to the top of the business world to its disastrous demise. It reveals as never before major characters such as Ken Lay, Jeff Skilling, and Andy Fastow, as well as lesser known players like Cliff Baxter and Rebecca Mark. Smartest Guys in the Room is a story of greed, arrogance, and deceit—a microcosm of all that is wrong with American business today. Above all, it's a fascinating human drama that will prove to be the authoritative account of the Enron scandal.

    Covey presents a personal hands-on companion to the landmark The 7 Habits of Highly Effective People , which has become a touchstone for individuals, families, and businesses around the world. The overwhelming success of Stephen R. Covey's principle-centered philosophy is a testament to the millions who have benefited from his lessons, and now, with The 7 Habits of Highly Effective People Personal Workbook , they can further explore and understand this tried-and-true approach. With the same clarity and assurance Covey's fans have come to appreciate, this individualized workbook teaches readers to fully internalize the 7 Habits through private and thought-provoking exercises, whether they are already familiar with the principles or not.

    Kiyosaki, "New York Times" bestselling author of "Rich Dad, Poor Dad""The Millionaire Real Estate Agent "explains: Three concepts that drive production Economic, organizational, and lead generation models that are the foundations of any high-achiever's business How to "Earn a Million," "Net a Million," and "Receive a Million" in annual income

    His quest for wisdom originated partly from making mistakes himself and observing those of others but also from the philosophy of super-investor and Berkshire Hathaway Vice Chairman Charles Munger. A man whose simplicity and clarity of thought was unequal to anything Bevelin had seen. In addition to naturalist Charles Darwin and Munger, Bevelin cites an encyclopedic range of thinkers: from first-century BCE Roman poet Publius Terentius to Mark Twainfrom Albert Einstein to Richard Feynmanfrom 16th Century French essayist Michel de Montaigne to Berkshire Hathaway Chairman Warren Buffett. In the book, he describes ideas and research findings from many different fields. This book is for those who love the constant search for knowledge. It is in the spirit of Charles Munger, who says, "All I want to know is where I'm going to die so I'll never go there." There are roads that lead to unhappiness. An understanding of how and why we can "die" should help us avoid them. We can't eliminate mistakes, but we can prevent those that can really hurt us. Using exemplars of clear thinking and attained wisdom, Bevelin focuses on how our thoughts are influenced, why we make misjudgments and tools to improve our thinking. Bevelin tackles such eternal questions as: Why do we behave like we do? What do we want out of life? What interferes with our goals? Read and study this wonderful multidisciplinary exploration of wisdom. It may change the way you think and act in business and in life.

    Let John C. Maxwell show you why relationships are the glue that holds successful teams together.Leadership is a relationship-intensive endeavor. If your people skills aren't strong, neither will be your leadership. Bestselling author and leadership expert John C. Maxwell knows that if people aren't following you, then you're not really leading.In Relationships 101, Maxwell provides time-tested principles for developing healthy relationships with others?inside and outside of your organization?such as:The fundamentals common to all good relationshipsHow to motivate people by knowing five things everyone has in commonHow to create a lasting connection with people on your teamWhy listening skills can be a leader's best friendThe crucial factor that creates the foundation of all good relationshipsThe most important relationship for any person's successJust about everything you do depends on teamwork. Regardless of your role or position in any community or organization, you will be involved with other people.Winning in every area of life comes from winning with people. Improve your leadership skills and areas of your life with Relationships 101!

    From researching the competition to translating the vision of the CEO, to designing and implementing an integrated brand identity programme, the meticulous development process of designing a brand identity is presented through a highly visible step-by-step approach in five phases.

    Eminent Canadian law professor and legal theorist Joel Bakan contends that today's corporation is a pathological institution, a dangerous possessor of the great power it wields over people and societies.In this revolutionary assessment of the history, character, and globalization of the modern business corporation, Bakan backs his premise with the following observations:-The corporation’s legally defined mandate is to pursue relentlessly and without exception its own economic self-interest, regardless of the harmful consequences it might cause to others. -The corporation’s unbridled self-interest victimizes individuals, society, and, when it goes awry, even shareholders and can cause corporations to self-destruct, as recent Wall Street scandals reveal. -Governments have freed the corporation, despite its flawed character, from legal constraints through deregulation and granted it ever greater authority over society through privatization.But Bakan believes change is possible and he outlines a far-reaching program of achievable reforms through legal regulation and democratic control.Featuring in-depth interviews with such wide-ranging figures as Nobel Prize winner Milton Friedman, business guru Peter Drucker, and cultural critic Noam Chomsky, The Corporation is an extraordinary work that will educate and enlighten students, CEOs, whistle-blowers, power brokers, pawns, pundits, and politicians alike.

    By examining the three keys to successful real estate investing - selection, taxation and protection - this book shows what it takes.

    Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't.

    For many years, overhead projectors lit up transparencies, and slide projectors showed high-resolution 35mm slides. Now "slideware" computer programs for presentations are nearly everywhere. Early in the 21st century, several hundred million copies of Microsoft PowerPoint were turning out trillions of slides each year. Alas, slideware often reduces the analytical quality of presentations. In particular, the popular PowerPoint templates (ready-made designs) usually weaken verbal and spatial reasoning, and almost always corrupt statistical analysis. What is the problem with PowerPoint? And how can we improve our presentations?

    Ray Immelman's insightful book offers a new perspective on why groups resist change and how to leverage the very same trait to get change implemented. Learn how to develop a strategy to gain buy-in and commitment to new behaviors on a large scale. One of the richest businessmen in America described it as "Very to the point."

    Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and education. His tips will not only keep your clients happy and add to your income, but will also teach you ideas and principles that will, most importantly, add to the quality of your life. Content drawn from Ziglar on Selling.

    Christensen.In his international bestseller The Innovator's Dilemma, Clayton M. Christensen exposed this crushing paradox behind the failure of many industry leaders: by placing too much focus on pleasing their most profitable customers, these firms actually paved the way for their own demise by ignoring the disruptive technologies that aggressively evolved to displace them. In The Innovator’s Solution, Christensen and coauthor Michael E. Raynor help all companies understand how to become disruptors themselves.Clay Christensen (author of the award-winning Harvard Business Review article, “How Will You Measure Your Life?”) and Raynor not only reveal that innovation is more predictable than most managers have come to believe, they also provide helpful advice on the business decisions crucial to truly disruptive growth. Citing in-depth research and theories tested in hundreds of companies across many industries, the authors identify the processes that create successful innovation—and they show managers how to tailor their strategies to the changing circumstances of a dynamic world.The Innovator’s Solution is an important addition to any innovation library.Published by Harvard Business Review Press.

    Using twenty-four unconventional lessons learned from her mom, Barbara built that tiny company into a $4 billion business, and today she�s richer than her wildest childhood dreams. Barbara�s hilarious stories and her mom�s pithy advice�from �If you want to be a cheerleader, you better know the cheers� to �Jumping out the window will make you either an ass or a hero��are bound to inspire greatness in any reader. This national bestseller (previously titled Use What You�ve Got) will make you feel better about yourself and teach you to look at obstacles in a whole different way.

    This is a guide to 34 essential calculations that answer crucial questions such as 'What is the building really worth today?'.

    Praise for The Seven-Day Weekend'Are there real-life lessons to be learned? The answer is yes-Pragmatic, inspirational and intriguing advice' The Times'Ricardo Semler is our kind of capitalist.' Guardian'In this book, Ricardo Semler tells how Semco, Latin America's fastest growing company, uses a revolutionary way of working to run a profit making company with a work force who love their jobs.' The Sunday Times'The Seven-Day Weekend challenges conventional approaches to work. It sparks ideas that can be applied to one's own business [and] will certainly encourage managers to look very carefully at their management practices.' Rocco Forte, Management TodayPraise for Ricardo Semler's Maverick!'Semco takes workplace democracy to previously unimagined frontiers' The Times'His egalitarian approach works like a dream' Today

    Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action.Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes. The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual "aha!" for executives everywhere who can't figure out why their strategy isn't working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance.

    Discover your vision-and find your true life.

    Seddon argues that while many commentators acknowledge command and control is failing us, no one provides an alternative. His contention is the alternative can only be understood when you see the failings of command and control by taking the better - systems - view. There is little in the book that you would find in a normal management curriculum. Seddon is scathing and controversial about leadership theorists, maintaining that leadership is being able to talk about how the work works with the people who do it. The book provides practical advice and examples of how to put this into place. Packed with illustrations of the unintended consequences of command and control thinking, you will be amazed that management of our organizations should be so appalling. You will see how customer service is poor and carries high costs and that changing the way the work is designed and managed will result in lower costs and better service. But, as Seddon points out, these are things managers cannot "see" from their current position. Managers don't know what they don't know. Seddon's case is that taking this view teaches managers to change their thinking, and he shows how the very observations they make when understanding what he calls "the what and why of current performance as a system" become the building blocks of the systems solution. And also illustrates the solutions for the cases he uses.

    I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.

    Then, the market rose and rapidly gained speed until it peaked above 11,000. Noted journalist and financial reporter Maggie Mahar has written the first book on the remarkable bull market that began in 1982 and ended just in the early 2000s. For almost two decades, a colorful cast of characters such as Abby Joseph Cohen, Mary Meeker, Henry Blodget, and Alan Greenspan came to dominate the market news.This inside look at that 17-year cycle of growth, built upon interviews and unparalleled access to the most important analysts, market observers, and fund managers who eagerly tell the tales of excesses, presents the period with a historical perspective and explains what really happened and why.

    One company—the Jesuits—pioneered a unique formula for molding leaders and in the process built one of history’s most successful companies.In this groundbreaking book, Chris Lowney reveals the leadership principles that have guided the Jesuits for more than 450 years: self-awareness, ingenuity, love, and heroism. Lowney shows how these same principles can make each of us a dynamic leader in the twenty-first century.

    Working with real-life examples and based on rigorous theory, the author analyses key managerial decisions and shows how to ensure these enhance the company's long-term profitability. Mergers and acquisitions are great opportunities for strategic development, but they can also destroy value. The author indicates how to judge on what side a specific case will fall.

    Instead, the ability to conceive of unorthodox strategies that the competition will choose not to copy is the key to gaining a competitive edge. In "The Art of the Advantage," former McKinsey & Co consultant Kaihan Krippendorff captures a decade of study into corporate conflict. He shows that the fundamental patterns that successful companies have used to outmaneuver their rivals are rooted in a set of ancient Chinese warfare metaphors known as "The 36 Stratagems."

    Shows how to transition to other professional services that clients value. Provides a pro-forma business plan for mapping a three to five year plan for the transition to a successful practice. Positions consulting as an extension to traditional services, not just an alternative. Includes many real world examples of accountants who have made a successful transition to new services, discussing the challenges and the results achieved. Focuses on quality of life issues and how to get there.

    for when you want more than the official line! We've all heard stories of the millionaire real-estate tycoons who started out by scraping together enough money for a down payment on a modest first property-or so the legend goes. And we've all seen the books that promise to show you how to make a million dollars buying houses with no money down. But when average people like us can barely pay the mortgage or the rent, we don't need get-rich-quick schemes or hocus-pocus-we need the inside scoop on how real estate investing can improve our lives. The Unofficial Guide to Real Estate Investing, Second Edition, gives savvy readers like you a foolproof appraisal of everything from the most basic concepts of real estate investing to complicated tax and financing formulations. Millions of Americans got burned when the Internet bubble burst and corporate scoundrels ran off with their retirement accounts. Now they're discovering that real estate can be their ticket to a prosperous retirement. Fully updated to take account of new tax law changes and now including listings of current apartment owners' associations in all 50 states, this new edition is friendlier and more comprehensive than ever. If you're looking for a long-term investment that you can control-safe from robber barons and market swings-look no further than The Unofficial Guide to Real Estate Investing, Second Edition. * Vital Information on the inside world of real estate investing * Insider Secrets on tax shelter benefits * Money-Saving Techniques for valuing property correctly and determining its most profitable use * Time-Saving Tips on borrowing money and discovering which investments have the potential to turn into tomorrow's hot properties * The Latest Trends in hot real estate investing options * Handy Checklists and charts that help you put together a top-rate investment plan, generate cash flow, and pick the best real estate agent

    Written with clearer explanations and more detail than any other collision repair learning tool on the market, Auto Body Repair Technology, Fifth Edition delves into all aspects of collision repair, from initial collision evaluation, to estimating, to final paint detailing. And because the book is written by a leading author in the auto body field, readers will feel confident that they are learning skills and procedures that incorporate the latest advances in materials and methods.

    However, from this humble beginning he developed a deep faith in God and confounded the skeptics.At seventy years of age he still aspires, works and looks like someone much younger. Happily married to Robina for forty-nine years he enjoys the love, friendship and support of a very close-knit family with three grandchildren.The mass media at times has called him a 'religious nut' and a 'battle-scarred champion' of a dozen crusades when he fought pornography and an 'adrenalin-charged salesman.'The business community has said of him 'he could motivate an Egyptian mummy to walk' and yet others call him an 'International Business Statesman.' Church leaders refer to him as a missionary to the business world or a merchant of hope and speak widely of his generosity.He has received many honours from universities, theological colleges, governments, business, and humanitarian organisations from around the world.Thousands flock to hear him speak wherever he travels across the globe and his books sell at a frantic pace. One tape recording on encouragement is attributed to have reached over one million copies.He is a genius for creating simple business formulas to solve difficult problems and has spoken to more live audiences throughout the world than any other Australian.

    This method encourages people to study, discuss, learn from, and build on what works well when they are at their best, rather than focusing on what's going wrong.The theory, practice, and spirit of this approach to organizational change is described in plain language. The authors provide guidelines for defining the change agenda, initiative, or project; forming the "steering team"; and launching an organization-wide kick off. Case histories demonstrate how organizations can attain sustained positive change by studying their strengths.

    This title provides practical synthesis of the cognitive sciences. Drawing heavily on psychology, neuroscience, sociology, and linguistics, Zaltman combines academic rigor with real-world results to offer highly accessible insights, based on his years of research and consulting work with large clients like Coca-Cola and Procter & Gamble. An all-new tool kit: Zaltman provides research tools - metaphor elicitation, response latency, and implicit association techniques, to name a few - that will be all-new to marketers and demonstrates how innovators can use these tools to get clues from the subconscious when developing new products and finding new solutions, long before competitors do.

    . . and grow rich!The bestselling author of Investment Biker is back from the ultimate road trip: a three-year drive around the world that would ultimately set the Guinness record for the longest continuous car journey. In Adventure Capitalist, legendary investor Jim Rogers, dubbed “the Indiana Jones of finance” by Time magazine, proves that the best way to profit from the global situation is to see the world mile by mile. “While I have never patronized a prostitute,” he writes, “I know that one can learn more about a country from speaking to the madam of a brothel or a black marketeer than from meeting a foreign minister.”Behind the wheel of a sunburst-yellow, custom-built convertible Mercedes, Rogers and his fiancée, Paige Parker, began their “Millennium Adventure” on January 1, 1999, from Iceland. They traveled through 116 countries, including many where most have rarely ventured, such as Saudi Arabia, Myanmar, Angola, Sudan, Congo, Colombia, and East Timor. They drove through war zones, deserts, jungles, epidemics, and blizzards. They had many narrow escapes.They camped with nomads and camels in the western Sahara. They ate silkworms, iguanas, snakes, termites, guinea pigs, porcupines, crocodiles, and grasshoppers.Best of all, they saw the real world from the ground up—the only vantage point from which it can be truly understood—economically, politically, and socially.Here are just a few of the author’s conclusions: • The new commodity bull market has started.• The twenty-first century will belong to China.• There is a dramatic shortage of women developing in Asia.• Pakistan is on the verge of disintegrating.• India, like many other large nations, will break into several countries.• The Euro is doomed to fail.• There are fortunes to be made in Angola.• Nongovernmental organizations (NGOs) are a scam.• Bolivia is a comer after decades of instability, thanks to gigantic amounts of natural gas.Adventure Capitalist is the most opinionated, sprawling, adventurous journey you’re likely to take within the pages of a book—the perfect read for armchair adventurers, global investors, car enthusiasts, and anyone interested in seeing the world and understanding it as it really is.

    This comprehensive text provides a managerial overview of services by combining conceptual rigor with practical applications.

    Containing checklists and other helpful features like its bestselling predecessor Words That Sell--but with literally no overlapping words--it will be valuable for devotees of that classic book and new fans.More Words That Sell includes:Power words for heightening impactPositive personal qualities for selling oneselfCliche's to avoidColor names beyond just red, white, blue, yellow, etc.Words that reflect current trends in popular cultureWith all words reflecting current use in advertising and media, and sections covering internet marketing and advertising, More Words That Sell will be a must-have word and-phrase reference for writers of all types.

    During the new project, he learns that his father is very ill and wants his only child to come home and help him with "a few projects." Mike's father is a well-known, retired CEO, and Mike gets his boss's blessing to take as much time as he needs. Unbeknownst to him, Mike's father and boss, longtime friends, have plotted this visit to help Mike learn some needed leadership and life lessons. So begins this compelling narrative that combines a very human story with the classical Greenleaf theory of servant leadership. The second book in the acclaimed Ken Blanchard series (called "powerful testimony" by Brad Orr, CEO of John Burnham & Co) is both a practical guide for effective leadership and a book about the personal journey of growth that real leadership requires.

    When restructures, mergers, bankruptcies, and layoffs hit the workplace, employees and managers naturally find the resulting situational shifts to be challenging. But the psychological transitions that accompany them are even more stressful. Organizational transitions affect people; it is always people, rather than a company, who have to embrace a new situation and carry out the corresponding change. As veteran business consultant William Bridges explains, transition is successful when employees have a purpose, a plan, and a part to play. This indispensable guide is now updated to reflect the challenges of today's ever-changing, always-on, and globally connected workplaces. Directed at managers on all rungs of the corporate ladder, this expanded edition of the classic bestseller provides practical, step-by-step strategies for minimizing disruptions and navigating uncertain times.

    In both business and life, succeeding requires vision, courage, persistence and the willingness to accept responsibility for one's own actions.

    As chairman and chief executive officer of Citigroup, Sanford "Sandy" Weill has become an American legend, a banking visionary whose innovativeness, opportunism, and even fear drove him from the lowliest jobs on Wall Street to its most commanding heights. In this unprecedented biography, acclaimed Wall Street Journal reporter Monica Langley provides a compelling account of Weill's rise to power. What emerges is a portrait of a man who is as vital and as volatile as the market itself. Tearing Down the Walls tells the riveting inside story of how a Jewish boy from Brooklyn's back alleys overcame incredible odds and deep-seated prejudices to transform the financial-services industry as we know it today. Using nearly five hundred firsthand interviews with key players in Weill's life and career -- including Weill himself -- Langley brilliantly chronicles not only his success and scandals but also the shadows of his hidden self: his father's abandonment and his loving marriage; his tyrannical rages as well as his tearful regrets; his fierce sense of loyalty and his ruthless elimination of potential rivals. By highlighting in new and startling detail one man's life in a narrative as richly textured and compelling as a novel, Tearing Down the Walls provides the historical context of the dramatic changes not only in business but also in American society in the last half century.

    Whenever he describes his history-making sixty-day free climb of the 20,500-foot Trango Tower in the Karakoram Himalayas (shown on the jacket), people are in awe of his stamina, skill, ambition, and determination. They are also eager to apply his lessons in their professional and personal lives.  Skinner argues that everyone has a mountain to climb, whether it's meeting your annual sales target or launching a new product or getting your department to improve its teamwork. And he stresses that you should set your goals even higher than you normally would, and constantly look beyond the current summit to the next one. For instance, instead of aiming for 10 percent revenue growth, go after a seemingly impossible 50 percent target, and then think of new ways to get there.  In both rock climbing and business, you must define your exact mission, assemble the right team, make the critical transition from preparation to action, have courage when crossing difficult terrain, and weather the storms well. Skinner offers fresh insights into all of these topics and explains principles such as: how you think is more important than what you know  pick teammates for what they will do, not what they have already done  make decisions in answer to the mountain  fall toward the summit  see each challenge as part of a bigger picture, your lifelong ascentBeyond the Summit presents fresh and inspiring advice on leadership, teamwork, and decision-making skills, combined with an epic adventure tale.

    Book by Harris, Rick, Harris, Chris, Wilson, Earl

    The women just don't ask. It turns out that whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don't know that change is possible--they don't know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don't ask because they've learned that society can react badly to women asserting their own needs and desires.By looking at the barriers holding women back and the social forces constraining them, Women Don't Ask shows women how to reframe their interactions and more accurately evaluate their opportunities. It teaches them how to ask for what they want in ways that feel comfortable and possible, taking into account the impact of asking on their relationships. And it teaches all of us how to recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate inequalities--inequalities that are not only fundamentally unfair but also inefficient and economically unsound.With women's progress toward full economic and social equality stalled, women's lives becoming increasingly complex, and the structures of businesses changing, the ability to negotiate is no longer a luxury but a necessity. Drawing on research in psychology, sociology, economics, and organizational behavior as well as dozens of interviews with men and women from all walks of life, Women Don't Ask is the first book to identify the dramatic difference between men and women in their propensity to negotiate for what they want. It tells women how to ask, and why they should.

    From SWOT analysis and core competencies to risk reward analysis and the innovation circle, "Key Management Models" explains each model in a clear, structured and practical way.There is a brief overview of each of the 61 essential models that spans no more than3-4 pages. For each model you will find:- The model in a nutshell ('the big idea')- Its applicability ('when to use it')- The practicalities of applying it ('how to use it')- A critical appraisal ('the final analysis')The PERFECT reference book, no matter what business you're in.

    Richard Saunders brings to life this amazing story of revitalization, showing how a combination of creatively structured aid from the public sector and talented private management gave railroads new momentum. By 2002, American railroads carried five times the tonnage they hauled in their former heyday, and they did this with one-tenth of the employees.How did this revolution happen? Saunders shows how limited, disciplined, and politically risky government intervention stabilized a sinking industry. Whatever their results for other industries, President Carter's deregulation and President Reagan's tax revisions restored the railroads' financial health. Container cars and other new technologies also helped to transform inefficient railroads into vibrant enterprises. Corporate strategies varied on the road to success, and even skilled managers encountered pitfalls, but the railroads' resurgence and growth proved to be unstoppable.After the merger mania of the mid-twentieth century, the main U.S. railroad systems evolved into seven transregional corporate giants. Of the "Super Seven," only four survived past the 1990s—the Norfolk Southern, CSX, Union Pacific, and Burlington Northern–Santa Fe. These four set the standard at a time when no other major railroads could afford the new technologies needed to turn a profit.A sequel to Merging Lines, this engagingly written account brings the story of American railroads up to the twenty-first century. As American transport enters the twenty-first century, the iron horse that consolidated the Industrial Revolution once again flexes its muscle.

    The book is intended primarily for accounting students who are pursuing a one or two semester basic introductory cost and management accounting course. It covers the basic topics needed on an introductory course in management accounting. Costing: An Introduction is a companion volume to Management and Cost Accounting, which includes more advanced topics not suitable for introductory courses. Overall, the book is a rigorous, clear and easy-to understand introduction to management accounting, with a tried and tested successful format that has enabled literally thousands of students to pass their exams.

    Richly illustrated, this Hal Leonard book covers the Martin story right up to fifth-generation president Chris Martin IV. Because the authors had complete access to official archives, this book is perhaps the most accurate and detailed reference on the topic of Martin Guitars. Leading up to the revitalization of the 1990s and the remarkable longevity of Martin's legacy, hundreds of photographs and documents effectively show the people and the guitars that made C.F. Martin & Company the iconic acoustic guitar industry leader.A Martin acoustic guitar is the beloved instrument of millions of fans and famous players worldwide. Starting with the early days in New York circa 1833, the story of Martin guitars comes to life in this long-awaited revision of the original Martin Guitars: A History book. Originally published in 1975, this new edition is completely updated and redesigned by well-known industry experts.

    The book blends traditional management process coverage with a practical and applied management skills emphasis.

    This thorough guidebook is essential reading for the CFO requiring an overview of strategies, measurement and control systems, financial analysis tools, funding sources, and management improvement tips.

    The book includes many illustrations and examples to explain basic concepts and some of the challenges that are encountered when looking for and eliminating waste. Identifying Waste on the Shopfloor is the ideal compliment to 5S, TPM, and other tools for building a lean manufacturing operation.Productivity's Shopfloor Series books offer a simple, cost-effective approach for building basic knowledge about key manufacturing improvement topics. Identifying Waste on the Shopfloor and all our Shopfloor Series books include innovative instructional features that are the signature of the series. The goal: to place powerful and proven improvement tools in the hands of your entire workforce.

    With the help of diagnostic tools, practical advice from industry leaders, and real-life case studies, this book sets out to explain what is wrong with the status quo and reveal the secrets of long-term success in the investment industry. James W. Ware, CFA, currently works as a consultant to money managers. He is the coauthor of The Leadership Genius of George W. Bush (0-471-42006-9). Beth Michaels has worked with many organizations, including Chevrolet Motors and the McDonald's Corporation. Dale Primer has worked with business executives from more than 700 individual businesses in over eighty-five separate industries.

    - Quick, easy approach and a wealth of case studies give readers a crash course in the difference between good and bad branding. - Tons of tips and real-world advice plus a new branding dictionary help readers turn brand strategy into brand design and execution.

    What if kindness were a prerequisite for many of the things that we take for granted in this world, like our institutions, legal system, schools and government? With the help of celebrities, soldiers, politicians, homeless street vendors, political prisoners, activists and entrepreneurs, Anita Roddick asked for views of kindness that give it an edge and a vitality that this world sorely misses.

     How Chrysler has achieved monumental success and then managed colossal failure and sharp recovery is explained in Riding the Roller Coaster, a lively, unprecedented look at a major force in the American automobile industry since 1925. Charles Hyde tells the intriguing story behind Chrysler-its products, people, and performance over time-with particular focus on the company's management. He offers a lens through which the reader can view the U.S. auto industry from the perspective of the smallest of the automakers who, along with Ford and General Motors, make up the "Big Three." The book covers Walter P. Chrysler's life and automotive career before 1925, when he founded the Chrysler Corporation, to 1998, when it merged with Daimler-Benz. Chrysler made a late entrance into the industry in 1925 when it emerged from Chalmers and Maxwell, and further grew when it absorbed Dodge Brothers and American Motors Corporation. The author traces this journey, explaining the company's leadership in automotive engineering, its styling successes and failures, its changing management, and its activities from auto racing to defense production to real estate. Throughout, the colorful personalities of its leaders-including Chrysler himself and Lee Iacocca-emerge as strong forces in the company's development, imparting a risk-taking mentality that gave the company its verve.

    Man could fly! Where had these two brothers come from? The impact was astonishing. (Imagine if Neil Armstrong had landed on the moon in a craft he built himself and paid for with a part-time job!)In ushering in the age of flight, the Wright brothers got past numerous obstacles the world's other scientists hadn't even begun to tackle. The Wright Way defines seven essential problem-solving principles the brothers used in accomplishing this enormous feat, and shows readers how to apply them to common business problems. The book presents practical, inspirational principles for achievement, including:* Hammering out problems through constructive conflict* Addressing the toughest issues -- or "worst things" -- first* Achieving perfection through "inveterate tinkering"* Pursuing useful knowledge through "forever learning"The book gives business leaders and managers constructive tips they can use to tackle their most difficult -- and rewarding -- challenges and opportunities. A perfect combination of savvy management guidance and historical adventure story, The Wright Way shows readers how to make their business soar when others can't even get off the ground.

    Remember: You are not your habits - and you can replace old patterns with new ones!

    "The employee handbook for securing the workplace"--Cover.

    Suggestions include understanding customers, using a personalized approach, managing customers over the Internet and telephone, overseeing internal customer service, and stepping in when things go wrong. Helpful tips, such as giving regular customers a contact number for outside normal business hours, offer great ideas for speeding up customer-service transactions for busy owners and managers. Also included are checklists to gauge customer service satisfaction, handle customer complaints effectively, and analyze competition efficiently.

    --James Strock, author, Reagan on Leadership and Theodore Roosevelt on Leadership Up Your Business! is a powerful blueprint for companies looking to take their business to the next level. It is one of the most powerful books on business and leadership I have ever read and will be a major component of Saga Communications' leadership training. --Warren Lada, Senior Vice President, Saga Communications, Inc. Once again, Dave Anderson puts it all together in a way that almost makes you think he's been looking over your shoulder all these years. Chapter two alone, 'Abolish Corporate Welfare: Create a Culture of Merit, ' is worth the time it takes to read the entire book. --Mike Roscoe, founder and President, Horizon Communications Finally . . . a business book that gets to the heart of what matters and creates usable templates that could help any business thrive. --Roxanne Emmerich, author, Thank God It's Monday!

    Spinal Stabilization: The New Science of Back Pain by physical therapist Rick Jemmett is a comprehensive guide featuring information and exercises for building spinal stabilization. Divided into two sections, the first deals with building spinal stabilization to relieve back pain, and the second deals with athletes who are looking to build a stronger back that is resistant to injury. The science of back pain is also discussed thanks to recent and updated information. Exercises include descriptions, photographs and illustrations to help the reader.

    It provides more detailed and specific advice on how to actually deploy Six Sigma than anything on the market. It focuses on practical managerial advice.

    Marden, a forerunner of Dale Carnegie and Norman Vincent Peale, Stephen R. Covey and Anthony Robbins, explores a wide range of issues that hold us back from success in all arenas of our lives. Chapters in Volume 1 cover: Choosing a vocation The triumphs of enthusiasm What a good appearance will do A fortune in good manners Tact or common sense Success under difficulties Uses of obstacles Observation as a success factor Public speaking The triumphs of common virtues and much more."History furnishes thousands of examples of men who have seized occasions to accomplish results deemed impossible," Marden notes... and shows us how to seize those occasions, too.Also available from Cosimo Classics: Marden's Cheerfulness as a Life Power.American writer and editor ORISON SWETT MARDEN (1850-1924) was born in New England and studied at Boston University and Andover Theological Seminary. In 1897, he founded Success Magazine.

    Here in the American corporate culture, we don't eat each other. We don't have shamans. Our CEOs don't eat too much out of the common pie, do they? If you are a wise person, you will find a lot of sound advice on how to be a successful manager. Then again, if you are wise, why would you want to be a manager in the first place? If you are smart and have a sense of humor, you will have fun, and the advice in this book will aid your success as well. If you don't have a sense of humor and you are not a manager, you will satisfy your grudge against them. And if you have no sense of humor and you are a manager... Well, maybe you should not read this book. Just continue to do whatever you do, and let the rest of us have fun watching you. Disclaimer: If you choose to follow this book to build your management career, we strongly advise against following it literally .

    Delivering valuation theory, the consensus view on application, and the tools to make it happen, James Hitchners all-star cast of contributors offer numerous examples, checklists, and models to assist in navigating a valuation project. The book contains hundreds of short, easily understandable "Valuation Tips," and covers best practices from the view of these twenty-five experts.

    He is also one tough dude. He has to be. Every hour of every day, someone tries to sell him something. He has one way to deal with them: Say "NO." It's brutally simple, but it works, because most people are simply a waste of his time. Selling Stars know how to break through that tough exterior and get the VP of NO to listen to their story. In this short, visual book, you will learn the secrets of the Selling Stars: how to turn the VP of NO into the VP of GO!

    A dead-end job, no job, a troubled childhood, a ruined relationship, few prospects, having to start over--your dream of a great life is shrinking day by day. But you can break through the crush. It's time to dream large, time to rise to your full height, time to grow and flourish. In Can't Shove a Great Life into a Small Dream, Tony Magee helps you give shape to the life of your dreams with everything you need to get where you want to go. Here are 12 Life-Essentials crafted from his own incredible journey, and wrapped in the wisdom of the world's most successful people. So make room in your dream for a new life: informed, inspired, and invincible! You'll discover that:* Your attitude will make or break you--give yours a lift* Happiness is linked to purpose--"What on earth are you here for?"* Money is not the root of all evil--lack of money is* Self-respect and self-confidence are shared by all highly successful people* You can enjoy your life while making a living* You're a master of persuasion--market yourself to the world* Fulfilling your dreams is not a project for one person--build your dream team

    It is commonly used as a text for either surgical technology or perioperative nursing courses or an educational reference for practicing surgical technologists, perioperative nurses, and in-service training for perioperative professionals. It covers the foundations of surgical techniques in a step-by-step format to enable the perioperative learner to effectively apply basic principles to practice, and focuses on the physiologic and psychologic needs of the patients to provide guidelines for planning and implementing comprehensive, individualized care. It also reviews the most commonly performed surgical procedures to help the reader see and apply surgical techniques and emphasizes teamwork among perioperative caregivers to encourage cooperation in attaining positive patient care outcomes.

    Both are steps toward achievement, and the two extremes are not as distinct as we imagine. In today's business economy, it's not success or failure -- it's success and failure that lead to genuine innovation. History's great innovators, from Thomas Edison and Charles Kettering to Bill Gates and Jack Welch, saw failure as an important stepping-stone -- and with this groundbreaking book, you too can learn how to become more failure tolerant, more risk friendly, and therefore more innovative. Today's most prominent businesspeople agree that The Innovation Paradox has the formula for failure and success down to a science, Make no mistake: If you're looking to reinvent yourself, your ideas, or your business model, this book is your sure-fire way to start.

    It's a combination of your personal talents, passions, and skills. You've always had this ability, but you may never have stopped to clearly identify it. Few people do. When you begin to figure out this important foundation of who you are, you'll understand what you do best in life, what you love doing most, and what makes the most difference for the most people. You'll also be able to focus on doing more of what works in your life and stay away from what doesn't work. This book offers a simple and powerful approach to creating a life that works, a life that you love, because it comes from who you truly are and what you're all about. This book contains a complete process that will help you identify your Unique Ability, then immediately put it to work in your life.

    By this time, his philosophy of life was completely mature, his writing style was excellent, and he has developed a very comprehensive theory of The Law of Attraction or the Law of Opulence, once that is being repeated by everybody now days, but which definitively was rounded by Marden in this book and in Prosperity: How to Attract It. The book is divided in six major subjects: Health, and how to keep in good shape; Efficiency, or how to make the most of what you have; Discovering yourself, or how to determine what are your “resources” in life; Self Confidence, because “He can Who Think he Can”; The Law of Attraction, or how to use your mind, your imagination and your determination to get what you want, and, Good Salesmanship, because, every day and everywhere, we need to sell ourselves and our ideas, products and dreams, to achieve success. This book is much better than thousands of the new “self-help” books out there. This one is the original real deal.

    It's a powerful parable with inspiring insights about believing in yourself, your objectives, and your dreams - and taking action to achieve them! Poignant and illuminating, it unlocks the secrets of winning in a simple, yet profound, story about an entrepreneur and his protege. The story begins when young Oscar meets Roy, a wealthy businessman, outside the Palace of Frozen Delights. Seeing Roy's Mercedes, Oscar says, "Wow! You must be rich. How did you get that way? Roy takes Oscar under his wing, and they start meeting monthly at the Palace. Oscar matures from a wide-eyed kid to a wealthy adult - fueled by Roy's invaluable words of wisdom. The story is uplifting yet pragmatic, philosophical but fun. It's an enjoyable, easy-to-read narrative, highlighted by a unique series of motivational success cards. Strong, yet warmhearted, Roy teaches Oscar habits you, too, can use to achieve not only material success, but also the ultimate fulfillment of finding and living your purpose. The story can be read in an hour, but its impact can last a lifetime.

    Through two world wars, federal government control, internal crises, external dissension, the Depression, and the great Ohio River flood of 1937, the L&N Railroad remained one of the country's most efficient lines. It is a southern institution and a railroad buff's dream. When eminent railroad historian Maury Klein's definiti

    In The Productive Narcissist, Maccoby proposes a new paradigm of modern leadership and zeros in on one common character trait: the narcissistic personality. Challenging prevailing leadership theories, Maccoby argues that today’s most innovative leaders are not consensus-building bureaucrats; they are “productive narcissists” with the interrelated set of skills -- foresight, systems thinking, visioning, motivating, and partnering – that he terms “strategic intelligence.” Rejecting the negative stereotype of the individual who is destroyed by a pathological preoccupation with himself, Maccoby redefines the productive narcissist as the personality type who is best suited to lead during times of rapid social and economic change. At the same time, he makes clear that narcissistic leadership doesn’t always mean successful leadership and that narcissists lacking strategic intelligence are fated to crash and burn.Beginning with an examination of the crucial role personality plays in the workplace and an analysis of the primary personality types (a questionnaire allowing readers to evaluate their own personalities is included), Maccoby makes an eye-opening case for how narcissism has been misunderstood and how throughout history narcissists have always emerged to inspire people and to shape the future. While narcissism can be extraordinarily useful—even necessary—for effective leadership, Maccoby shows how it also has a distinct downside when narcissists become unrealistic dreamers and harbor the illusion that only circumstances or enemies block their success. Strategic intelligence is the hallmark of the productive narcissist, and by elucidating its key qualities – and how they can be developed – Maccoby illuminates both what it takes for narcissists to truly succeed and how to work with them most effectively .Based on over thirty years of first-hand experience consulting with business leaders around the world, The Productive Narcissist redefines the way we understand and relate to today’s leaders.

    There are details of the gruelling selection process, designed to break the strongest of men and single out the perfect soldier, and then the years of training that turns him into the ultimate modern warrior that is the Delta Force Operator.

    In this must-read guide to personal satisfaction and fulfillment, Susan outlines each skill and provides easy-to-learn methods for putting it to use. Whether readers are changing jobs or relationships, starting or managing companies or families, these ten skills will guide them to success.

    It shares with readers the procedures effective managers use to ensure their hotel�s-and their own-ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel-Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance-from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads-i.e., executive housekeepers, directors of sales, controllers, and front office managers.

    It provides empirical evidence of convergence and divergence in consumer behavior and covers various psychological and sociological aspects of human behavior used for explaining consumer behavior. The book reviews and discusses cultural variations of these aspects across the world.reviews the myths of global marketing and explores the concept of culture and models of culture. It provides empirical evidence of convergence and divergence in consumer behavior and covers various psychological and sociological aspects of human behavior used for explaining consumer behavior. The book reviews and discusses cultural variations of these aspects across the world. Key Features:A cultural exploration of the various psychological and sociological aspects of human behavior, such as concept of self, personality, group influence, motivation, emotion, perception, and information processingA discussion of consumer behavior theories and cultural variations from around the worldCoverage of a number of consumer behavior domains, including explanations of differences in consumption and ownership, all based on empirical evidenceIn addition to anecdotal evidence, the consequences of branding and marketing communication strategy are presented and analyzed

    Maxwell demonstrates how we can live with integrity by using the Golden Rule as our standard-in business and in life. In fact, Maxwell suggests the higher standard of exceeding the Golden Rule-by treating people better than they treat us, helping those who cannot help us, doing right when it is natural to do wrong, and keeping promises, even when it hurts.An ethics guide for any situation, each "day" of The Power of One offers a Drilling Down section which features a case study or story that illustrates the day's topic, Summarizing Principles on the subject, penetrating questions for Making Evaluation, and points of application for Taking Action. Maxwell reveals the factors that can "tarnish" the Golden Rule and teaches how to develop the Midas touch in personal integrity.

    Using examples, this book describes six strategies that let readers win customer trust, such as telling the whole truth about a product, and using that trust to transform a negative into a powerful selling point.

    It provides a toolbox of techniques for problem solving, continuous improvement, and for operating a Lean manufacturing facility on a day-to-day basis after the initial line design is completed. The book also features Kanban strategies for managing inventory including Single-Card and Multiple-Card Kanban Systems.

    The Art of M&A Structuring explores ways to approach a deal as an investment and satisfy the often conflicting financial and operational goals of all parties, from buyers and sellers to investors and lenders. Written in the trademark Q&A style that made The Art of M&A a landmark business bestseller, this book is filled with real-world examples and cases. Decision makers in any organization will quickly find the M&A information and insights they need, including:Up-to-date GAAP and tax considerationsAdvantages and disadvantages of spin-offs and spin-outsSpecial considerations for off-balance-sheet transactions

    This edition offers a fresh introduction to the power of reflective exercises, new questions for individual and group reflection, and a section on asking thoughtful debriefing questions.

    The author suggests that there are 12 steps that guarantee success, such as selecting a broad base of prospects.

    It takes a broad view of logistics, exploring all the main concepts within a wide business context, with a strong focus on application and practical situations. This clear and well-written text gives a very up-to-date perspective on this fast moving field. It explores the management of logistics and its strategic role within an organization, while examining new developments in the field and providing an international dimension to the subject.

    But as recent news stories prove, this imperative is routinely violated. In Who Really Matters, Art Kleiner argues that the dissonance between a declared mission and actual operation can be seen at organizations large and small. All organizations have one motive in common. Every decision—which projects to back, who to promote, or how to spend money—is affected by the perceived wants and needs of a core group of people “who really matter.” The composition of the group can differ from organization to organization. Often, the most senior people in the hierarchy are members—but not always. Sometimes, the people who “matter” can extend far down the corporate ladder, or even reach outside the company to include key customers, labor union leaders, and stockholders. Kleiner gives readers clues about how to identify a core group’s real mission by observing its day-to-day actions, listening to the fundamental message it sends employees, examining its management of new members; understanding the ideas that shape its policies about management, money, and the way the world works; and avoiding the taboos governing the way it operates.Whether you’re a member of the Core Group—or want to be—this deft, engaging blend of argument and observation, anecdotes and advice, is the one guide you’ll need to achieve your career goals and aspirations by navigating the hidden pathways in any organization, large or small.

    Book by Wallace, Thomas F., Stahl, Robert A.

    Sam Savage, who's recognized as a leading innovator in management science education, provides the most hands-on , practical introduction to methods of decision making. This book and accompanying suite of Excel add-ins for quantitative analysis covers Monte Carlo simulation, decision trees, queuing simulations, optimization, Markov chains, and forecasting. The Insight add-ins have been developed over several years by the author.

    With new data that cover the recent financial crisis, it combines Excel-based empirical exercises at the end of each chapter with online exercises so readers can use their own data. Its unified GARCH modeling approach, empirically sophisticated and relevant yet easy to implement, sets this book apart from others. Five new chapters and updated end-of-chapter questions and exercises, as well as Excel-solutions manual, support its step-by-step approach to choosing tools and solving problems.

    The Teacher Resource Manual introduces the key concepts, and the Student Activities booklets -- Microeconomics and Macroeconomics - reinforce the principles with activity-based lessons.

    Now Michael Thurmond presents this unique, fascinating story of black Georgia from the early eighteenth century until the end of the Civil War.

    It is also important for those involved in allied fields such as design, project development, and site monitoring and inspection.The book addresses each stage of the construction project from conception to completion, giving a perspective on the whole life cycle often missing from textbooks. The author also balances engineering concerns with the human resource and personal aspects of construction management that are so important to the successful outcome of a project.

    Both first time bidders and experienced sellers will find useful information that will help them make more money from their online auction activities.

     The value of any financial institution is measured by its ability to effectively manage and reduce its credit risk. This text details the structure of the credit organisation, including loan markets. Relevant financial statements are presented to develop students' interpretative and analytical understanding of financial statements. Features: * Developments in loan marketing and new loan products are profiled and assessed (see chapter 17.) * Problem loan management is discussed as a growing professional issue (see chapter 16). * Detailed case studies at the end of the text present a diverse set of professional scenarios that can be used for assignment, assessment and group work activities. * 'Industry insight' boxes profile current professional issues and identify industry developments. * 'A day in the life of...'boxes highlight the diversity of professional roles in the banking industry.

    Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

    These scriptures will unlock a new sense of self-mastery and confidence. Wake up the greatness within you...Invest in yourself today / No businessman should be without it. Goal-Setting / Negotiation / Self-Motivation / Financial Faith / And Much More!

    Complete with case studies and practical advice, and based on his experience as one of our most sought-after personal coaches, Nick Williams illuminates the path to a more rewarding life of hope, forgiveness, and freedom—a life that is powerful beyond measure.

    Using real-world examples, Day explains how to reduce any security problem to a set of essential principles, making it easy to arrive at optimal solutions. Includes practical material on enterprise security issues and measures.

    This title guides readers through first-hand accounts of the history of JNR's break-up, the political and internal obstacles faced in the rerform process, and the major lessons drawn through his experiences.

    Mike Floyd is a close friend. Mike did what he says and shows you how you can too. You’ll love it. -Mark Victor Hansen Co-creator, #1 New York Times best-selling series Chicken Soup for the Soul® A Supernatural Business Will Succeed Regardless of Economic Trends Even if dark clouds fill the economic sky, Mike Floyd contends that any business founded on the spiritual principles found in the Bible will not only survive, but will prosper-becoming a supernatural business. Floyd has been successful in business for nearly thirty years and has seen the markets come and go. However, as he has practiced the principles of God’s Word, he has succeeded as a businessman. And now he shares what he has learned. You, too, can have a supernatural business! About the author: Mike Floyd has been an entrepreneur since childhood and has seen God bless his business ventures from the beginning. He attributes his early success to faithful adherence to biblical principles his mother taught him. After serving a stint in the Air Force, he went to work in the aerospace industry and quickly began climbing the ladder of success. However, God had different plans. Mike left the corporate world and began a business with his wife, Donna, based upon the truth that if God speaks it, it will happen. While there have been challenges, the overwhelming success of their business demonstrates that God wants His children to prosper in business.

    Spreadsheet," John Walkenbach, who has written more than thirty books and 300 articles on related topics and maintains the popular Spreadsheet Page at www.j-walk.com/ssThe definitive reference book for beginning to advanced users, featuring expert advice and hundreds of examples, tips, techniques, shortcuts, work-arounds, and moreCovers expanded use of XML and Web services to facilitate data reporting, analysis, importing, and exporting informationExplores Excel programming for those who want advanced informationCD-ROM includes all templates and worksheets used in the book, as well as sample chapters from all Wiley Office "X" related Bibles and useful third party software, including John Walkenbach's Power Utility PakNote: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

    Extending into more advanced topics and deployment architectures, Volume II provides readers with the necessary tools they need to deploy and maintain a secure, highly available VPN."MPLS and VPN Architectures, Volume II," begins with a brief refresher of the MPLS VPN Architecture. Part II describes advanced MPLS VPN connectivity including the integration of service provider access technologies (dial, DSL, cable, Ethernet) and a variety of routing protocols (IS-IS, EIGRP, and OSPF), arming the reader with the knowledge of how to integrate these features into the VPN backbone. Part III details advanced deployment issues including security, outlining the necessary steps the service provider must take to protect the backbone and any attached VPN sites, and also detailing the latest security features to allow more advanced topologies and filtering. This part also covers multi-carrier MPLS VPN deployments. Finally, Part IV provides a methodology for advanced MPLS VPN troubleshooting."MPLS and VPN Architectures, Volume II," also introduces the latest advances in customer integration, security, and troubleshooting features essential to providing the advanced services based on MPLS VPN technology in a secure and scalable way.This book is part of the Networking Technology Series from Cisco Press(r), which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.

    Moderating to the Max provides focus group leaders with detailed instructions for more than 20 techniques that will deepen findings and bring life to focus groups. From perceptual mapping to personification, you will never again have to guess whether a technique is the right one for a particular focus group. This guide will enhance and broaden the work of focus group moderators who already have a good foundation. Myriad examples and illustrations emphasize focus group "play" and how fun exercises can inspire focus group respondents to reveal deeper motivations. Specific techniques covered in detail, including sample scripts for introducing them, include: Hats ... Debate ... Product Sort Laddering ... Mindmapping ... Collage Storytelling ... Drawing ... Visualization Line-Up ... Hitting the Mark ... Four Square Party/Family of Brands ... Draw the User Pass the Doodle ... Personification, Picture Decks ... Word Bubbles ... Free Association A handy chart at the end of the book helps you decide which techniques to use when you need to learn certain things from a focus group and includes the page numbers where you will find those focus group techniques. For example, if you are trying to draw out greater or more lucid details about a behavior, situation or relationship, you might turn to drawing, mindmapping, on-site interviews, storytelling, or visualization. On the other hand if you are trying to discern strengths/weaknesses or similarities/differences relative to the competition, you might try four square, line-up, or product sort. This classic book is being used in many classes to train focus group moderators and hundreds of copies have sold to Qualitative Research Consultants, as well as corporate marketers who are in charge of hiring moderators and understanding moderating techniques.

    Book by Yamamori, Tetsunao, Eldred, Kenneth A.