Best of
Business

2003

Seeking Wisdom: From Darwin To Munger


Peter Bevelin - 2003
    His quest for wisdom originated partly from making mistakes himself and observing those of others but also from the philosophy of super-investor and Berkshire Hathaway Vice Chairman Charles Munger. A man whose simplicity and clarity of thought was unequal to anything Bevelin had seen. In addition to naturalist Charles Darwin and Munger, Bevelin cites an encyclopedic range of thinkers: from first-century BCE Roman poet Publius Terentius to Mark Twainfrom Albert Einstein to Richard Feynmanfrom 16th Century French essayist Michel de Montaigne to Berkshire Hathaway Chairman Warren Buffett. In the book, he describes ideas and research findings from many different fields. This book is for those who love the constant search for knowledge. It is in the spirit of Charles Munger, who says, "All I want to know is where I'm going to die so I'll never go there." There are roads that lead to unhappiness. An understanding of how and why we can "die" should help us avoid them. We can't eliminate mistakes, but we can prevent those that can really hurt us. Using exemplars of clear thinking and attained wisdom, Bevelin focuses on how our thoughts are influenced, why we make misjudgments and tools to improve our thinking. Bevelin tackles such eternal questions as: Why do we behave like we do? What do we want out of life? What interferes with our goals? Read and study this wonderful multidisciplinary exploration of wisdom. It may change the way you think and act in business and in life.

The Smartest Guys in the Room: The Amazing Rise and Scandalous Fall of Enron


Bethany McLean - 2003
    And thirty years later, if you're going to read only one book on Watergate, that's still the one. Today, Enron is the biggest business story of our time, and Fortune senior writers Bethany McLean and Peter Elkind are the new Woodward and Bernstein.Remarkably, it was just two years ago that Enron was thought to epitomize a great New Economy company, with its skyrocketing profits and share price. But that was before Fortune published an article by McLean that asked a seemingly innocent question: How exactly does Enron make money? From that point on, Enron's house of cards began to crumble. Now, McLean and Elkind have investigated much deeper, to offer the definitive book about the Enron scandal and the fascinating people behind it.Meticulously researched and character driven, Smartest Guys in the Room takes the reader deep into Enron's past—and behind the closed doors of private meetings. Drawing on a wide range of unique sources, the book follows Enron's rise from obscurity to the top of the business world to its disastrous demise. It reveals as never before major characters such as Ken Lay, Jeff Skilling, and Andy Fastow, as well as lesser known players like Cliff Baxter and Rebecca Mark. Smartest Guys in the Room is a story of greed, arrogance, and deceit—a microcosm of all that is wrong with American business today. Above all, it's a fascinating human drama that will prove to be the authoritative account of the Enron scandal.

The Five Rules for Successful Stock Investing: Morningstar's Guide to Building Wealth and Winning in the Market


Pat Dorsey - 2003
    His methodology is sound, his examples clear, and his approach timeless. --Christopher C. Davis Portfolio Manager and Chairman, Davis Advisors Over the years, people from around the world have turned to Morningstar for strong, independent, and reliable advice. The Five Rules for Successful Stock Investing provides the kind of savvy financial guidance only a company like Morningstar could offer. Based on the philosophy that investing should be fun, but not a game, this comprehensive guide will put even the most cautious investors back on the right track by helping them pick the right stocks, find great companies, and understand the driving forces behind different industries--without paying too much for their investments. Written by Morningstar's Director of Stock Analysis, Pat Dorsey, The Five Rules for Successful Stock Investing includes unparalleled stock research and investment strategies covering a wide range of stock-related topics. Investors will profit from such tips as: * How to dig into a financial statement and find hidden gold . . . and deception * How to find great companies that will create shareholder wealth * How to analyze every corner of the market, from banks to health care Informative and highly accessible, The Five Rules for Successful Stock Investing should be required reading for anyone looking for the right investment opportunities in today's ever-changing market.

The 7 Habits of Highly Effective People Personal Workbook


Stephen R. Covey - 2003
    Covey presents a personal hands-on companion to the landmark The 7 Habits of Highly Effective People , which has become a touchstone for individuals, families, and businesses around the world. The overwhelming success of Stephen R. Covey's principle-centered philosophy is a testament to the millions who have benefited from his lessons, and now, with The 7 Habits of Highly Effective People Personal Workbook , they can further explore and understand this tried-and-true approach. With the same clarity and assurance Covey's fans have come to appreciate, this individualized workbook teaches readers to fully internalize the 7 Habits through private and thought-provoking exercises, whether they are already familiar with the principles or not.

The Millionaire Real Estate Agent


Gary Keller - 2003
    Kiyosaki, "New York Times" bestselling author of "Rich Dad, Poor Dad""The Millionaire Real Estate Agent "explains: Three concepts that drive production Economic, organizational, and lead generation models that are the foundations of any high-achiever's business How to "Earn a Million," "Net a Million," and "Receive a Million" in annual income

Designing Brand Identity: An Essential Guide for the Entire Branding Team


Alina Wheeler - 2003
    From researching the competition to translating the vision of the CEO, to designing and implementing an integrated brand identity programme, the meticulous development process of designing a brand identity is presented through a highly visible step-by-step approach in five phases.

The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer


Jeffrey K. Liker - 2003
    This fully revised edition builds on the original 14 management principles that have made it so popular, and includes new case examples from manufacturing and services. The new model places scientific thinking at the center and explains how Toyota and other companies develop scientific thinking in leaders and members at all levels of the organization. Deep observation and experimenting replace theorizing and assuming. In this book, the author delves below the surface of many lean six-sigma-agile programs to look at how you can align operational excellence with your business strategy by developing people who: Value challenges to energize improvement with a purposeView lean systems as exposing problems for continuous improvement, not solutions to implementLead high-performance teams to achieve seemingly impossible challengesDo detailed planning to breakdown complex challenges into smaller problems to solve, then address those problems one by oneTake a disciplined approach to learning through rapid experimentation and reflectionBuild a culture of excellence built on mutual trustFor 17 years, The Toyota Way has been inspiring and instructing readers like you on how to learn from Toyota's remarkable success and develop your own way. By improving upon its classic content, this new edition provides invaluable insights you can adapt to our rapidly changing world and forge ahead to achieve your business goals.

The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer


Jeffrey K. Liker - 2003
    Less inventory. The highest quality cars with the fewest defects of any competing manufacturer. In factories around the globe, Toyota consistently raises the bar for manufacturing, product development, and process excellence. The result is an amazing business success story: steadily taking market share from price-cutting competitors, earning far more profit than any other automaker, and winning the praise of business leaders worldwide.The Toyota Way reveals the management principles behind Toyota's worldwide reputation for quality and reliability. Dr. Jeffrey Liker, a renowned authority on Toyota's Lean methods, explains how you can adopt these principles--known as the "Toyota Production System" or "Lean Production"--to improve the speed of your business processes, improve product and service quality, and cut costs, no matter what your industry.Drawing on his extensive research on Toyota, Dr. Liker shares his insights into the foundational principles at work in the Toyota culture. He explains how the Toyota Production System evolved as a new paradigm of manufacturing excellence, transforming businesses across industries. You'll learn how Toyota fosters employee involvement at all levels, discover the difference between traditional process improvement and Toyota's Lean improvement, and learn why companies often think they are Lean--but aren't.

Real Estate Loopholes: Secrets of Successful Real Estate Investing


Diane Kennedy - 2003
    By examining the three keys to successful real estate investing - selection, taxation and protection - this book shows what it takes.

The Innovator's Solution: Creating and Sustaining Successful Growth


Clayton M. Christensen - 2003
    Christensen.In his international bestseller The Innovator's Dilemma, Clayton M. Christensen exposed this crushing paradox behind the failure of many industry leaders: by placing too much focus on pleasing their most profitable customers, these firms actually paved the way for their own demise by ignoring the disruptive technologies that aggressively evolved to displace them. In The Innovator’s Solution, Christensen and coauthor Michael E. Raynor help all companies understand how to become disruptors themselves.Clay Christensen (author of the award-winning Harvard Business Review article, “How Will You Measure Your Life?”) and Raynor not only reveal that innovation is more predictable than most managers have come to believe, they also provide helpful advice on the business decisions crucial to truly disruptive growth. Citing in-depth research and theories tested in hundreds of companies across many industries, the authors identify the processes that create successful innovation—and they show managers how to tailor their strategies to the changing circumstances of a dynamic world.The Innovator’s Solution is an important addition to any innovation library.Published by Harvard Business Review Press.

The Brand Gap


Marty Neumeier - 2003
    - Quick, easy approach and a wealth of case studies give readers a crash course in the difference between good and bad branding. - Tons of tips and real-world advice plus a new branding dictionary help readers turn brand strategy into brand design and execution.

Understanding Stocks


Michael Sincere - 2003
    New chapters cover short selling, alternative investments such as commodities and bonds, and candlestick charting.Michael Sincere is a full-time columnist, writer, and author of nine books, including "The After-Hours Trader, Understanding Options," and "All About Market Indicators."

Great Boss, Dead Boss


Ray Immelman - 2003
    Ray Immelman's insightful book offers a new perspective on why groups resist change and how to leverage the very same trait to get change implemented. Learn how to develop a strategy to gain buy-in and commitment to new behaviors on a large scale. One of the richest businessmen in America described it as "Very to the point."

If You Don't Have Big Breasts, Put Ribbons on Your Pigtails: And Other Lessons I Learned from My Mom


Barbara Corcoran - 2003
    Using twenty-four unconventional lessons learned from her mom, Barbara built that tiny company into a $4 billion business, and today she�s richer than her wildest childhood dreams. Barbara�s hilarious stories and her mom�s pithy advice�from �If you want to be a cheerleader, you better know the cheers� to �Jumping out the window will make you either an ass or a hero��are bound to inspire greatness in any reader. This national bestseller (previously titled Use What You�ve Got) will make you feel better about yourself and teach you to look at obstacles in a whole different way.

The Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal


Jim Loehr - 2003
    This groundbreaking New York Times bestseller has helped hundreds of thousands of people at work and at home balance stress and recovery and sustain high performance despite crushing workloads and 24/7 demands on their time. We live in digital time. Our pace is rushed, rapid-fire, and relentless. Facing crushing workloads, we try to cram as much as possible into every day. We're wired up, but we're melting down. Time management is no longer a viable solution. As bestselling authors Jim Loehr and Tony Schwartz demonstrate in this groundbreaking book, managing energy, not time, is the key to enduring high performance as well as to health, happiness, and life balance. The Power of Full Engagement is a highly practical, scientifically based approach to managing your energy more skillfully both on and off the job by laying out the key training principles and provides a powerful, step-by-step program that will help you to: * Mobilize four key sources of energy * Balance energy expenditure with intermittent energy renewal * Expand capacity in the same systematic way that elite athletes do * Create highly specific, positive energy management rituals to make lasting changes Above all, this book provides a life-changing road map to becoming more fully engaged on and off the job, meaning physically energized, emotionally connected, mentally focused, and spiritually aligned.

Selling 101: What Every Successful Sales Professional Needs to Know


Zig Ziglar - 2003
    Ziglar draws from his fundamental selling experiences and shows that while the fundamentals of selling may remain constant, sales people must continue learning, living, and looking: learning from the past without living there; living in the present by seizing each vital moment of every single day; and looking to the future with hope, optimism, and education. His tips will not only keep your clients happy and add to your income, but will also teach you ideas and principles that will, most importantly, add to the quality of your life. Content drawn from Ziglar on Selling.

What Every Real Estate Investor Needs to Know about Cash Flow... And 36 Other Key Financial Measures


Frank Gallinelli - 2003
    What Every Real Estate Investor Needs to Know About Cash Flow . . . is a guide to the 36 most essential calculations that answer such crucial questions as "What is this building really worth today?" "What kind of cash flow can I expect?" "Is this property a good investment?" and "How do I calculate my return?" For beginning investors, real estate veterans, commercial brokers, and sellers as well as buyers, this handy reference is a must-have for anyone who wants to make sound decisions based on accurate calculations of: Discounted cash flow Cash-on-cash return Net operating income Capitalization rate Gross rent multiplier Net present value Payback period Mortgage amortization And many more

The Imagineering Way


The Imagineers - 2003
    How do they do this? By approaching all projects, problems, and questions with the knowledge that they will undoubtedly accomplish the task set before them.

The Seven-Day Weekend


Ricardo Semler - 2003
    Praise for The Seven-Day Weekend'Are there real-life lessons to be learned? The answer is yes-Pragmatic, inspirational and intriguing advice' The Times'Ricardo Semler is our kind of capitalist.' Guardian'In this book, Ricardo Semler tells how Semco, Latin America's fastest growing company, uses a revolutionary way of working to run a profit making company with a work force who love their jobs.' The Sunday Times'The Seven-Day Weekend challenges conventional approaches to work. It sparks ideas that can be applied to one's own business [and] will certainly encourage managers to look very carefully at their management practices.' Rocco Forte, Management TodayPraise for Ricardo Semler's Maverick!'Semco takes workplace democracy to previously unimagined frontiers' The Times'His egalitarian approach works like a dream' Today

He Who Thinks He Can


Orison Swett Marden - 2003
    Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results


Jack Mitchell - 2003
    I wish everyone at Berkshire would follow [Jack Mitchell's] advice--we would own the world." If you want to put your arms around your business and bottom line, you'll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. It's that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in today's challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success.

The 7 Spiritual Laws of Prosperity


Randy Gage - 2003
    Accept this truth and it's simply a case of learning and living by the 7 Spiritual Laws that govern abundance. In this breakthrough and insightful book, Randy Gage reveals the secrets behind harnessing these laws to manifest your own prosperity. You'll learn about each of these Prosperity Laws and discover how to:Create a vacuum for goodUse imaging to get what you wantFind and keep your perfect soul mateUse creativity to get the bills paidAttract money, health and harmony to your life!

Bull!: A History of the Boom and Bust, 1982-2004


Maggie Mahar - 2003
    Then, the market rose and rapidly gained speed until it peaked above 11,000. Noted journalist and financial reporter Maggie Mahar has written the first book on the remarkable bull market that began in 1982 and ended just in the early 2000s. For almost two decades, a colorful cast of characters such as Abby Joseph Cohen, Mary Meeker, Henry Blodget, and Alan Greenspan came to dominate the market news.This inside look at that 17-year cycle of growth, built upon interviews and unparalleled access to the most important analysts, market observers, and fund managers who eagerly tell the tales of excesses, presents the period with a historical perspective and explains what really happened and why.

Power of Appreciative Inquiry: A Practical Guide to Positive Change


Diana Whitney - 2003
    This method encourages people to study, discuss, learn from, and build on what works well when they are at their best, rather than focusing on what's going wrong.The theory, practice, and spirit of this approach to organizational change is described in plain language. The authors provide guidelines for defining the change agenda, initiative, or project; forming the "steering team"; and launching an organization-wide kick off. Case histories demonstrate how organizations can attain sustained positive change by studying their strengths.

The Serving Leader: Five Powerful Actions That Will Transform Your Team, Your Business, and Your Community


Ken Jennings - 2003
    During the new project, he learns that his father is very ill and wants his only child to come home and help him with "a few projects." Mike's father is a well-known, retired CEO, and Mike gets his boss's blessing to take as much time as he needs. Unbeknownst to him, Mike's father and boss, longtime friends, have plotted this visit to help Mike learn some needed leadership and life lessons. So begins this compelling narrative that combines a very human story with the classical Greenleaf theory of servant leadership. The second book in the acclaimed Ken Blanchard series (called "powerful testimony" by Brad Orr, CEO of John Burnham & Co) is both a practical guide for effective leadership and a book about the personal journey of growth that real leadership requires.

How Customers Think: Essential Insights into the Mind of the Market


Gerald Zaltman - 2003
    This title provides practical synthesis of the cognitive sciences. Drawing heavily on psychology, neuroscience, sociology, and linguistics, Zaltman combines academic rigor with real-world results to offer highly accessible insights, based on his years of research and consulting work with large clients like Coca-Cola and Procter & Gamble. An all-new tool kit: Zaltman provides research tools - metaphor elicitation, response latency, and implicit association techniques, to name a few - that will be all-new to marketers and demonstrates how innovators can use these tools to get clues from the subconscious when developing new products and finding new solutions, long before competitors do.

The Unofficial Guide to Real Estate Investing (Unofficial Guides)


Spencer Strauss - 2003
    for when you want more than the official line!We've all heard stories of the millionaire real-estate tycoons who started out by scraping together enough money for a down payment on a modest first property-or so the legend goes. And we've all seen the books that promise to show you how to make a million dollars buying houses with no money down. But when average people like us can barely pay the mortgage or the rent, we don't need get-rich-quick schemes or hocus-pocus-we need the inside scoop on how real estate investing can improve our lives.The Unofficial Guide to Real Estate Investing, Second Edition, gives savvy readers like you a foolproof appraisal of everything from the most basic concepts of real estate investing to complicated tax and financing formulations. Millions of Americans got burned when the Internet bubble burst and corporate scoundrels ran off with their retirement accounts. Now they're discovering that real estate can be their ticket to a prosperous retirement. Fully updated to take account of new tax law changes and now including listings of current apartment owners' associations in all 50 states, this new edition is friendlier and more comprehensive than ever. If you're looking for a long-term investment that you can control-safe from robber barons and market swings-look no further than The Unofficial Guide to Real Estate Investing, Second Edition.* Vital Information on the inside world of real estate investing* Insider Secrets on tax shelter benefits* Money-Saving Techniques for valuing property correctly and determining its most profitable use* Time-Saving Tips on borrowing money and discovering which investments have the potential to turn into tomorrow's hot properties* The Latest Trends in hot real estate investing options* Handy Checklists and charts that help you put together a top-rate investment plan, generate cash flow, and pick the best real estate agent

The Firm of the Future: A Guide for Accountants, Lawyers, and Other Professional Services


Paul Dunn - 2003
    Shows how to transition to other professional services that clients value. Provides a pro-forma business plan for mapping a three to five year plan for the transition to a successful practice. Positions consulting as an extension to traditional services, not just an alternative. Includes many real world examples of accountants who have made a successful transition to new services, discussing the challenges and the results achieved. Focuses on quality of life issues and how to get there.

Women Don't Ask: Negotiation and the Gender Divide


Linda Babcock - 2003
    The women just don't ask. It turns out that whether they want higher salaries or more help at home, women often find it hard to ask. Sometimes they don't know that change is possible--they don't know that they can ask. Sometimes they fear that asking may damage a relationship. And sometimes they don't ask because they've learned that society can react badly to women asserting their own needs and desires. By looking at the barriers holding women back and the social forces constraining them, Women Don't Ask shows women how to reframe their interactions and more accurately evaluate their opportunities. It teaches them how to ask for what they want in ways that feel comfortable and possible, taking into account the impact of asking on their relationships. And it teaches all of us how to recognize the ways in which our institutions, child-rearing practices, and unspoken assumptions perpetuate inequalities--inequalities that are not only fundamentally unfair but also inefficient and economically unsound. With women's progress toward full economic and social equality stalled, women's lives becoming increasingly complex, and the structures of businesses changing, the ability to negotiate is no longer a luxury but a necessity. Drawing on research in psychology, sociology, economics, and organizational behavior as well as dozens of interviews with men and women from all walks of life, Women Don't Ask is the first book to identify the dramatic difference between men and women in their propensity to negotiate for what they want. It tells women how to ask, and why they should.

Coaching To The Human Soul - Ontological Coaching And Deep Change Volume I: The Linguistic Basis of Coaching


Alan Sieler - 2003
    Ontological Coaching is based on a new understanding of human beings and human interaction. Grounded in a substantive and robust theoretical framework, the method and practice of Ontological Coaching enables people being coached to connect with their souls and experience deep positive change. In this first of three volumes on Ontological Coaching, a new practical understanding of language and communication, and its coaching applications, is presented. This is a timely and invaluable contribution to progressing coaching from a fragmented industry towards becoming a profession.

Clearance and Copyright: Everything the Independent Filmmaker Needs to Know


Michael C. Donaldson - 2003
    The text is organized in the chronological order in which legal issues are normally encountered when making a film and bringing it to the screen.

More Words That Sell


Richard Bayan - 2003
    Containing checklists and other helpful features like its bestselling predecessor Words That Sell--but with literally no overlapping words--it will be valuable for devotees of that classic book and new fans.More Words That Sell includes:Power words for heightening impactPositive personal qualities for selling oneselfCliche's to avoidColor names beyond just red, white, blue, yellow, etc.Words that reflect current trends in popular cultureWith all words reflecting current use in advertising and media, and sections covering internet marketing and advertising, More Words That Sell will be a must-have word and-phrase reference for writers of all types.

Many Miles to Go: A Modern Parable for Business Success


Brian Tracy - 2003
    In both business and life, succeeding requires vision, courage, persistence and the willingness to accept responsibility for one's own actions.

Cissp (Isc)2 Certified Information Systems Security Professional Official Study Guide


James Michael Stewart - 2003
    This comprehensive book will guide readers through CISSP exam topics, including: Access ControlApplication Development SecurityBusiness Continuity and Disaster Recovery PlanningCryptographyInformation Security Governance and Risk Management Legal, Regulations, Investigations and ComplianceOperations SecurityPhysical (Environmental) SecuritySecurity Architecture and DesignTelecommunications and Network SecurityThis study guide will be complete with 100% coverage of the exam objectives, real world scenarios, hands-on exercises, and challenging review questions, both in the book as well via the exclusive Sybex Test Engine.

The New CFO Financial Leadership Manual


Steven M. Bragg - 2003
    This thorough guidebook is essential reading for the CFO requiring an overview of strategies, measurement and control systems, financial analysis tools, funding sources, and management improvement tips.

Tearing Down the Walls: How Sandy Weill Fought His Way to the Top of the Financial World. . .and Then Nearly Lost It All


Monica Langley - 2003
    As chairman and chief executive officer of Citigroup, Sanford "Sandy" Weill has become an American legend, a banking visionary whose innovativeness, opportunism, and even fear drove him from the lowliest jobs on Wall Street to its most commanding heights. In this unprecedented biography, acclaimed Wall Street Journal reporter Monica Langley provides a compelling account of Weill's rise to power. What emerges is a portrait of a man who is as vital and as volatile as the market itself. Tearing Down the Walls tells the riveting inside story of how a Jewish boy from Brooklyn's back alleys overcame incredible odds and deep-seated prejudices to transform the financial-services industry as we know it today. Using nearly five hundred firsthand interviews with key players in Weill's life and career -- including Weill himself -- Langley brilliantly chronicles not only his success and scandals but also the shadows of his hidden self: his father's abandonment and his loving marriage; his tyrannical rages as well as his tearful regrets; his fierce sense of loyalty and his ruthless elimination of potential rivals. By highlighting in new and startling detail one man's life in a narrative as richly textured and compelling as a novel, Tearing Down the Walls provides the historical context of the dramatic changes not only in business but also in American society in the last half century.

Beyond the Summit: Setting and Surpassing Extraordinary Business Goals


Todd Skinner - 2003
    Whenever he describes his history-making sixty-day free climb of the 20,500-foot Trango Tower in the Karakoram Himalayas (shown on the jacket), people are in awe of his stamina, skill, ambition, and determination. They are also eager to apply his lessons in their professional and personal lives.  Skinner argues that everyone has a mountain to climb, whether it's meeting your annual sales target or launching a new product or getting your department to improve its teamwork. And he stresses that you should set your goals even higher than you normally would, and constantly look beyond the current summit to the next one. For instance, instead of aiming for 10 percent revenue growth, go after a seemingly impossible 50 percent target, and then think of new ways to get there.  In both rock climbing and business, you must define your exact mission, assemble the right team, make the critical transition from preparation to action, have courage when crossing difficult terrain, and weather the storms well. Skinner offers fresh insights into all of these topics and explains principles such as: how you think is more important than what you know  pick teammates for what they will do, not what they have already done  make decisions in answer to the mountain  fall toward the summit  see each challenge as part of a bigger picture, your lifelong ascentBeyond the Summit presents fresh and inspiring advice on leadership, teamwork, and decision-making skills, combined with an epic adventure tale.

How Successful People Think: Change Your Thinking, Change Your Life


John C. Maxwell - 2003
    America's leadership expert John C. Maxwell will teach you how to be more creative and when to question popular thinking. You'll learn how to capture the big picture while focusing your thinking. You'll find out how to tap into your creative potential, develop shared ideas, and derive lessons from the past to better understand the future. With these eleven keys to more effective thinking, you'll clearly see the path to personal success.The 11 keys to successful thinking include:Big-Picture Thinking - seeing the world beyond your own needs and how that leads to great ideasFocused Thinking - removing mental clutter and distractions to realize your full potentialCreative Thinking - thinking in unique ways and making breakthroughsShared Thinking - working with others to compound resultsReflective Thinking - looking at the past to gain a better understanding of the future.

Key Management Models: The 60+ Models Every Manager Needs to Know


Marcel van Assen - 2003
    From SWOT analysis and core competencies to risk reward analysis and the innovation circle, "Key Management Models" explains each model in a clear, structured and practical way.There is a brief overview of each of the 61 essential models that spans no more than3-4 pages. For each model you will find:- The model in a nutshell ('the big idea')- Its applicability ('when to use it')- The practicalities of applying it ('how to use it')- A critical appraisal ('the final analysis')The PERFECT reference book, no matter what business you're in.

Unique Ability: Creating the Life You Want


Catherine Nomura - 2003
    It's a combination of your personal talents, passions, and skills. You've always had this ability, but you may never have stopped to clearly identify it. Few people do. When you begin to figure out this important foundation of who you are, you'll understand what you do best in life, what you love doing most, and what makes the most difference for the most people. You'll also be able to focus on doing more of what works in your life and stay away from what doesn't work. This book offers a simple and powerful approach to creating a life that works, a life that you love, because it comes from who you truly are and what you're all about. This book contains a complete process that will help you identify your Unique Ability, then immediately put it to work in your life.

Managing Transitions: Making the Most of Change


William Bridges - 2003
    When restructures, mergers, bankruptcies, and layoffs hit the workplace, employees and managers naturally find the resulting situational shifts to be challenging. But the psychological transitions that accompany them are even more stressful. Organizational transitions affect people; it is always people, rather than a company, who have to embrace a new situation and carry out the corresponding change. As veteran business consultant William Bridges explains, transition is successful when employees have a purpose, a plan, and a part to play. This indispensable guide is now updated to reflect the challenges of today's ever-changing, always-on, and globally connected workplaces. Directed at managers on all rungs of the corporate ladder, this expanded edition of the classic bestseller provides practical, step-by-step strategies for minimizing disruptions and navigating uncertain times.

Effective Coaching: Lessons from the Coach's Coach: Lessons from the Coaches' Coach


Myles Downey - 2003
    Full description

Investment Leadership: Building a Winning Culture for Long-Term Success


James W. Ware - 2003
    With the help of diagnostic tools, practical advice from industry leaders, and real-life case studies, this book sets out to explain what is wrong with the status quo and reveal the secrets of long-term success in the investment industry. James W. Ware, CFA, currently works as a consultant to money managers. He is the coauthor of The Leadership Genius of George W. Bush (0-471-42006-9). Beth Michaels has worked with many organizations, including Chevrolet Motors and the McDonald's Corporation. Dale Primer has worked with business executives from more than 700 individual businesses in over eighty-five separate industries.

A Revolution in Kindness


Anita Roddick - 2003
    What if kindness were a prerequisite for many of the things that we take for granted in this world, like our institutions, legal system, schools and government? With the help of celebrities, soldiers, politicians, homeless street vendors, political prisoners, activists and entrepreneurs, Anita Roddick asked for views of kindness that give it an edge and a vitality that this world sorely misses.

Computer Security: 20 Things Every Employee Should Know


Ben Rothke - 2003
    "The employee handbook for securing the workplace"--Cover.

Econometric Theory and Methods


James G. MacKinnon - 2003
    The geometrical approach to least squares is emphasized, as is the method of moments, which is used to motivate a wide variety of estimators and tests. Simulation methods, including the bootstrap, are introduced early and used extensively.The book deals with a large number of modern topics. In addition to bootstrap and Monte Carlo tests, these include sandwich covariance matrix estimators, artificial regressions, estimating functions and the generalized method of moments, indirect inference, and kernel estimation. Every chapter incorporates numerous exercises, some theoretical, some empirical, and many involving simulation.Econometric Theory and Methods is designed for beginning graduate courses. The book is suitable for both one- and two-term courses at the Masters or Ph.D. level. It can also be used in a final-year undergraduate course for students with sufficient backgrounds in mathematics and statistics.FEATURES-Unified Approach: New concepts are linked to old ones whenever possible, and the notation is consistent both within and across chapters wherever possible.-Geometry of Ordinary Least Squares: Introduced in Chapter 2, this method provides students with valuable intuition and allows them to avoid a substantial amount of tedious algebra later in the text.-Modern Concepts Introduced Early: These include the bootstrap (Chapter 4), sandwich covariance matrices (Chapter 5), and artificial regressions (Chapter 6).-Inclusive Treatment of Mathematics: Mathematical and statistical concepts are introduced as they are needed, rather than isolated in appendices or introductory chapters not linked to the main body of the text.-Advanced Topics: Among these are models for duration and count data, estimating equations, the method of simulated moments, methods for unbalanced panel data, a variety of unit root and cointegration tests, conditional moment tests, nonnested hypothesis tests, kernel density regression, and kernel regression.-Chapter Exercises: Every chapter offers numerous exercises, all of which have been answered by the authors in the Instructor's Manual. Particularly challenging exercises are starred and their solutions are available at the authors' website, providing a way for instructors and interested students to cover advanced material.

Cracking the Code: The Fascinating Truth About Taxation In America (Paperback)


Peter Eric Hendrickson - 2003
    

Coaching Across Cultures: New Tools for Levereging National, Corperate and Professional Differences


Philippe Rosinski - 2003
    Coaching Across Cultures reveals his pioneering multi-cultural approach and innovative global perspective. His book is a treasure for anyone eager to learn how to effectively facilitate human fulfillment and responsible growth." - Laura Berman Fortgang, Author of Take Yourself to the Top and Living Your Best LifeAs coaches and clients increasingly realize, the demands of business mean that it is now vital to integrate, understand and leverage cultural differences across countries and corporations. Coaching Across Cultures bridges the gap between coaching and interculturalism.

The Wright Way: 7 Problem-Solving Principles from the Wright Brothers That Can Make Your Business Soar!


Mark Eppler - 2003
    Man could fly! Where had these two brothers come from? The impact was astonishing. (Imagine if Neil Armstrong had landed on the moon in a craft he built himself and paid for with a part-time job!)In ushering in the age of flight, the Wright brothers got past numerous obstacles the world's other scientists hadn't even begun to tackle. The Wright Way defines seven essential problem-solving principles the brothers used in accomplishing this enormous feat, and shows readers how to apply them to common business problems. The book presents practical, inspirational principles for achievement, including:* Hammering out problems through constructive conflict* Addressing the toughest issues -- or "worst things" -- first* Achieving perfection through "inveterate tinkering"* Pursuing useful knowledge through "forever learning"The book gives business leaders and managers constructive tips they can use to tackle their most difficult -- and rewarding -- challenges and opportunities. A perfect combination of savvy management guidance and historical adventure story, The Wright Way shows readers how to make their business soar when others can't even get off the ground.

Selling To the VP of No


Dave Gray - 2003
    He is also one tough dude. He has to be. Every hour of every day, someone tries to sell him something. He has one way to deal with them: Say "NO." It's brutally simple, but it works, because most people are simply a waste of his time. Selling Stars know how to break through that tough exterior and get the VP of NO to listen to their story. In this short, visual book, you will learn the secrets of the Selling Stars: how to turn the VP of NO into the VP of GO!

Berry & Kohn's Operating Room Technique


Nancymarie Phillips - 2003
    It is commonly used as a text for either surgical technology or perioperative nursing courses or an educational reference for practicing surgical technologists, perioperative nurses, and in-service training for perioperative professionals. It covers the foundations of surgical techniques in a step-by-step format to enable the perioperative learner to effectively apply basic principles to practice, and focuses on the physiologic and psychologic needs of the patients to provide guidelines for planning and implementing comprehensive, individualized care. It also reviews the most commonly performed surgical procedures to help the reader see and apply surgical techniques and emphasizes teamwork among perioperative caregivers to encourage cooperation in attaining positive patient care outcomes.

Negotiation Analysis: The Science and Art of Collaborative Decision Making


Howard Raiffa - 2003
    It does so by incorporating three additional supporting strands of inquiry: individual decision analysis, judgmental decision making, and game theory. Each strand is introduced and used in analyzing negotiations.The book starts by considering how analytically minded parties can generate joint gains and distribute them equitably by negotiating with full, open, truthful exchanges. The book then examines models that disengage step by step from that ideal. It also shows how a neutral outsider (intervenor) can help all negotiators by providing joint, neutral analysis of their problem.Although analytical in its approach--building from simple hypothetical examples--the book can be understood by those with only a high school background in mathematics. It therefore will have a broad relevance for both the theory and practice of negotiation analysis as it is applied to disputes that range from those between family members, business partners, and business competitors to those involving labor and management, environmentalists and developers, and nations.

Can't Shove a Great Life Into a Small Dream: 12 Life-Essentials to Match Your Dreams to the Life You Want


Tony Magee - 2003
    A dead-end job, no job, a troubled childhood, a ruined relationship, few prospects, having to start over--your dream of a great life is shrinking day by day. But you can break through the crush. It's time to dream large, time to rise to your full height, time to grow and flourish. In Can't Shove a Great Life into a Small Dream, Tony Magee helps you give shape to the life of your dreams with everything you need to get where you want to go. Here are 12 Life-Essentials crafted from his own incredible journey, and wrapped in the wisdom of the world's most successful people. So make room in your dream for a new life: informed, inspired, and invincible! You'll discover that:* Your attitude will make or break you--give yours a lift* Happiness is linked to purpose--"What on earth are you here for?"* Money is not the root of all evil--lack of money is* Self-respect and self-confidence are shared by all highly successful people* You can enjoy your life while making a living* You're a master of persuasion--market yourself to the world* Fulfilling your dreams is not a project for one person--build your dream team

The Power of One: One Person, One Rule, One Month


John C. Maxwell - 2003
    Maxwell demonstrates how we can live with integrity by using the Golden Rule as our standard-in business and in life. In fact, Maxwell suggests the higher standard of exceeding the Golden Rule-by treating people better than they treat us, helping those who cannot help us, doing right when it is natural to do wrong, and keeping promises, even when it hurts.An ethics guide for any situation, each "day" of The Power of One offers a Drilling Down section which features a case study or story that illustrates the day's topic, Summarizing Principles on the subject, penetrating questions for Making Evaluation, and points of application for Taking Action. Maxwell reveals the factors that can "tarnish" the Golden Rule and teaches how to develop the Midas touch in personal integrity.

Civilized Assertiveness for Women: Communication with Backbone-- Not Bite


Judith Selee McClure - 2003
    "You don't have to be pushy to get what you want! Civilized Assertiveness gives you the words to stand up for yourself while still being respectful of others."

The Leadership Challenge Workbook


James M. Kouzes - 2003
     The Workbook's easy-to-use worksheets make efficient planning simple and practical and supports your success in three ways:Reflection: Think about your approach to leadership and become more conscious about how well you engage in each of the Practices.Application Apply the Practices and commitments to all your projects.Implications Record what you've learned about yourself, your team, your organization, and your project. Develop your leadership potential with The Leadership Challenge Workbook!

The Productive Narcissist: The Promise and Peril of Visionary Leadership


Michael Maccoby - 2003
    In The Productive Narcissist, Maccoby proposes a new paradigm of modern leadership and zeros in on one common character trait: the narcissistic personality. Challenging prevailing leadership theories, Maccoby argues that today’s most innovative leaders are not consensus-building bureaucrats; they are “productive narcissists” with the interrelated set of skills -- foresight, systems thinking, visioning, motivating, and partnering – that he terms “strategic intelligence.” Rejecting the negative stereotype of the individual who is destroyed by a pathological preoccupation with himself, Maccoby redefines the productive narcissist as the personality type who is best suited to lead during times of rapid social and economic change. At the same time, he makes clear that narcissistic leadership doesn’t always mean successful leadership and that narcissists lacking strategic intelligence are fated to crash and burn.Beginning with an examination of the crucial role personality plays in the workplace and an analysis of the primary personality types (a questionnaire allowing readers to evaluate their own personalities is included), Maccoby makes an eye-opening case for how narcissism has been misunderstood and how throughout history narcissists have always emerged to inspire people and to shape the future. While narcissism can be extraordinarily useful—even necessary—for effective leadership, Maccoby shows how it also has a distinct downside when narcissists become unrealistic dreamers and harbor the illusion that only circumstances or enemies block their success. Strategic intelligence is the hallmark of the productive narcissist, and by elucidating its key qualities – and how they can be developed – Maccoby illuminates both what it takes for narcissists to truly succeed and how to work with them most effectively .Based on over thirty years of first-hand experience consulting with business leaders around the world, The Productive Narcissist redefines the way we understand and relate to today’s leaders.

Spinal Stabilization: The New Science of Back Pain, 2nd Edition (8596-2)


Rick Jemmett - 2003
    Spinal Stabilization: The New Science of Back Pain by physical therapist Rick Jemmett is a comprehensive guide featuring information and exercises for building spinal stabilization. Divided into two sections, the first deals with building spinal stabilization to relieve back pain, and the second deals with athletes who are looking to build a stronger back that is resistant to injury. The science of back pain is also discussed thanks to recent and updated information. Exercises include descriptions, photographs and illustrations to help the reader.

Consumer Behavior and Culture: Consequences for Global Marketing and Advertising


Marieke de Mooij - 2003
    It provides empirical evidence of convergence and divergence in consumer behavior and covers various psychological and sociological aspects of human behavior used for explaining consumer behavior. The book reviews and discusses cultural variations of these aspects across the world.reviews the myths of global marketing and explores the concept of culture and models of culture. It provides empirical evidence of convergence and divergence in consumer behavior and covers various psychological and sociological aspects of human behavior used for explaining consumer behavior. The book reviews and discusses cultural variations of these aspects across the world. Key Features:A cultural exploration of the various psychological and sociological aspects of human behavior, such as concept of self, personality, group influence, motivation, emotion, perception, and information processingA discussion of consumer behavior theories and cultural variations from around the worldCoverage of a number of consumer behavior domains, including explanations of differences in consumption and ownership, all based on empirical evidenceIn addition to anecdotal evidence, the consequences of branding and marketing communication strategy are presented and analyzed

Who Really Matters: The Core Group Theory of Power, Privilege, and Success


Art Kleiner - 2003
    But as recent news stories prove, this imperative is routinely violated. In Who Really Matters, Art Kleiner argues that the dissonance between a declared mission and actual operation can be seen at organizations large and small. All organizations have one motive in common. Every decision—which projects to back, who to promote, or how to spend money—is affected by the perceived wants and needs of a core group of people “who really matter.” The composition of the group can differ from organization to organization. Often, the most senior people in the hierarchy are members—but not always. Sometimes, the people who “matter” can extend far down the corporate ladder, or even reach outside the company to include key customers, labor union leaders, and stockholders. Kleiner gives readers clues about how to identify a core group’s real mission by observing its day-to-day actions, listening to the fundamental message it sends employees, examining its management of new members; understanding the ideas that shape its policies about management, money, and the way the world works; and avoiding the taboos governing the way it operates.Whether you’re a member of the Core Group—or want to be—this deft, engaging blend of argument and observation, anecdotes and advice, is the one guide you’ll need to achieve your career goals and aspirations by navigating the hidden pathways in any organization, large or small.

The Power Of Personal Accountability: Achieve What Matters To You


Mark Samuel - 2003
    To improve relationships with clients, co-workers, family and friends. To realize your potential, get more done, fulfill your dreams. To finish ongoing projects, take on new challenges, set and achieve new goals. To look back on your life with satisfaction, with the absolute certainty that you did the best you could.

Leading Change Toward Sustainability: A Change-Management Guide for Business, Government and Civil Society


Bob Doppelt - 2003
    His findings, presented in this hugely readable book, will demystify the sustainability-change process by providing a theoretical framework and a methodology that managers can use to successfully transform their organisations to embrace sustainable development. and policy instruments to apply--have dominated the public dialogue on sustainability. Practitioners place comparatively little emphasis on how organisations can change their internal thought processes, assumptions and ingrained behaviours to embrace new tools and techniques. Organisational and cultural change is the key missing ingredient in the operationalisation of sustainable development. Without such change, sustainability efforts usually stall soon after they begin or fail outright. of organisations today hold a mechanistic, autocratic view of governance. In contrast, organisations that have made the most progress toward sustainability view all of their internal members, as well as external stakeholders, as vital parts of an interdependent system. In the leading sustainability organisations, these beliefs engender a skilful distribution of information, power and wealth among employees and stakeholders because managers realise that all of the parts of the organisational system must feel valued and be meaningfully involved for these higher purposes to be achieved. governance systems typically have good leadership. Effective sustainability leaders have the ability to keep their organisation focused on achieving its higher mission while simultaneously managing numerous, sometimes contradictory, streams of activity. Savvy leaders can inspire and mobilise employees and stakeholders to embrace change as an exciting opportunity to learn. In the exemplary organisations, this style of leadership pervades not only top management, but also most levels of the enterprise. and effective, forward-looking leadership, it is much more likely to be able to marshal the tremendous forces required to transform its culture and successfully adopt sustainability-based thinking, values and behaviours. When an organisation lacks an effective governance system or sufficient leadership, its culture will remain static and the adoption of a more sustainable path will be stymied, no matter what type of new technologies are adopted, quality-control tools are used, or consultants are hired. corporate and governmental cultures toward sustainability, the book argues that the key factors that facilitate change consistently appear in the ongoing and successful (but incomplete) efforts Doppelt examined at companies such as Nike, Starbucks, IKEA, Chiquita, Interface, Swisscom and Norm Thompson and in governmental efforts such as those in the Netherlands and Santa Monica in California. For these and other cutting-edge organisations, leading change is a philosophy for success. In fact, in many ways Leading Change toward Sustainability is just a restatement of what their leaders already know and do.

Losing the New China: A Story of American Commerce, Desire, and Betrayal


Ethan Gutmann - 2003
    corporations helped replace the Goddess of Democracy that once stood in Tiananmen Square with the Gods of Mammon and Mars that dominate China today.

31 Scriptures Every Businessman Should Memorize


Mike Murdock - 2003
    These scriptures will unlock a new sense of self-mastery and confidence. Wake up the greatness within you...Invest in yourself today / No businessman should be without it. Goal-Setting / Negotiation / Self-Motivation / Financial Faith / And Much More!

On Form: Managing Energy, Not Time, Is the Key to High Performance, Health and Happiness


Jim Loehr - 2003
    To thrive, we must recruit all four of these energies in the service of a specific mission. To be fully engaged means to be physically energized, emotially engaged, mentally focused, and spiritually vested. Jim Loehr and Tony Schwartz draw on 30 years of research and experience with thousands of world-class atheletes, FBI hostage rescue teams, emergency service workers, and corporate executives who must sustain high performance in the face of pressure. In this book they offer their precise understanding of how to help individuals and organizations manage energy to drive full engagement -- along with a step-by step programme to make that happen.

J2ee Web Services


Richard Monson-Haefel - 2003
    This book, concentrating on standards sanctioned by the Web Services Interoperability Organization (WS-I) for maximum interoperability, delves into Web-service standards and the J2EE 1.4 Web-service APIs and components with engaging discussions.

Moderating To The Max: A Full Tilt Guide To Creative, Insightful Focus Groups And Depth Interviews


Jean Bystedt - 2003
    Moderating to the Max provides focus group leaders with detailed instructions for more than 20 techniques that will deepen findings and bring life to focus groups. From perceptual mapping to personification, you will never again have to guess whether a technique is the right one for a particular focus group. This guide will enhance and broaden the work of focus group moderators who already have a good foundation. Myriad examples and illustrations emphasize focus group "play" and how fun exercises can inspire focus group respondents to reveal deeper motivations. Specific techniques covered in detail, including sample scripts for introducing them, include: Hats ... Debate ... Product Sort Laddering ... Mindmapping ... Collage Storytelling ... Drawing ... Visualization Line-Up ... Hitting the Mark ... Four Square Party/Family of Brands ... Draw the User Pass the Doodle ... Personification, Picture Decks ... Word Bubbles ... Free Association A handy chart at the end of the book helps you decide which techniques to use when you need to learn certain things from a focus group and includes the page numbers where you will find those focus group techniques. For example, if you are trying to draw out greater or more lucid details about a behavior, situation or relationship, you might turn to drawing, mindmapping, on-site interviews, storytelling, or visualization. On the other hand if you are trying to discern strengths/weaknesses or similarities/differences relative to the competition, you might try four square, line-up, or product sort. This classic book is being used in many classes to train focus group moderators and hundreds of copies have sold to Qualitative Research Consultants, as well as corporate marketers who are in charge of hiring moderators and understanding moderating techniques.

Bankable Business Plans


Edward G. Rogoff - 2003
    Containing detailed information on Risk Management Association (RMA) data and clear explanations of the guidelines that banks, venture capital firms, and the Small Business Administration (SBA) use to grant loans and other financial support to businesses, the resource equips potential business owners with a wealth of knowledge on lending procedures. Hundreds of useful ideas for developing, operating, marketing, and building a profitable business are included as are copious examples and resources for further study. By demonstrating how to make each business plan uniquely suited to a particular endeavor—such as home-based businesses, sole proprietorships, and franchise operations—this comprehensive handbook ensures that anyone can embark on a new business venture with confidence.

Corporate Valuation: An Easy Guide to Measuring Value


David Frykman - 2003
    Yet the majority of managers have ignored the area of corporate valuation for a long time, despite the fact that a firm's value is the ultimate measurement of the health and prosperity of a company. In Corporate Valuation, for the first time, you are given insight into the most universal issues in corporate valuation. It tackles the most commonly used valuation methods in a quick and easy - yet comprehensive - way, and is the perfect and only book you need if you want to get a quick grasp of the subject.

Go Diamond : The Ultimate Network Marketing Trainers Guide


Jan Ruhe - 2003
    --Jim Rohn The authors Jan Ruhe and Jayne Leach were both single mothers starting their Network Marketing businesses and taking them to the Diamond level. Jan in the USA and Jayne in the UK. They share their collective wisdom with the reader, offering them the GO Diamond Training System.

Artful Making: What Managers Need to Know about How Artists Work


Robert Austin - 2003
    This book is the result of a multi-year collaboration between Harvard Business School professor Robert Austin and leading theatre director and playwright Lee Devin. Together, they demonstrate striking structural similarities between theatre artistry and production and today's business projects--and show how collaborative artists have mastered the art of delivering innovation "on cue," on immovable deadlines and budgets. These methods are neither mysterious nor flaky: they are rigorous, precise, and--with this book's help--absolutely learnable and reproducible. They rely on cheap and rapid iteration rather than on intensive up-front planning, and with the help of today's enabling technologies, they can be applied in virtually any environment with knowledge-based outputs. Moreover, they provide an overarching framework for leveraging the full benefits of today's leading techniques for promoting flexibility and innovation, from agile development to real options.

Investment Philosophies: Successful Strategies and the Investors Who Made Them Work


Aswath Damodaran - 2003
    In his latest endeavor, investment expert and NYU Stern School of Business professor Aswath Damodaran goes beyond investment strategies and looks at the individual underlying philosophies that support these techniques. He explores all of the time-tested investment philosophies that have worked over the long run, and discusses the greatest investors who made these philosophies so famous. Investment Philosophies will expose readers to a wide range of investment philosophies so as to give them a sense of what drives investors in each philosophy, how they attempt to put these philosophies into practice, and what determines ultimate success. In doing this, Damodaran provides an unbiased forum for the presentation of different investment philosophies, while supplying the tools-the definition and measurement of risk, the notion of market efficiency and how to test for inefficiencies, and the components and determinants of trading costs-and the empirical evidence for readers to make their own judgments on the investment philosophy that fits their specific investment goals and views of how markets work. Filled with valuable insights and expert advice, this book reveals various investment philosophies to a general audience of investors, not purely to professional investors. Aswath Damodaran (New York, NY) is Professor of Finance at New York University's Leonard N. Stern School of Business. He is the author of Applied Corporate Finance (Wiley: 0-471-33042-6) and Investment Valuation (Wiley: 0-471-41488-3).

The Complete Project Management Office Handbook


Gerard M. Hill - 2003
    This book details how the PMO applies professional project management practices and successfully integrates business interests with project goals-- regardless of whether the scope of the PMO is limited to managing a handful of specific projects or expanded to oversee the total practice of project management within the organization. The book first considers the five stages of PMO capability, each benchmarking a particular level of capability achieved if functions are fully implemented. Each stage is also indicative of the organization's maturity in project management, with the PMO's role and responsibilities advancing from project management oversight and control at the lower end of the competency continuum to strategic business alignment at the higher competency stages.This revised edition then examines 20 function models that can be used to guide the organization through the deliberation and the development of PMO operational capability. These models suggest what project management capability can be realized through comprehensive implementation of each PMO function.Providing project and business managers with a starting point that enables them to achieve desired results from project management, The Complete Project Management Office Handbook is an important resource for everyone involved in making project management work effectively within the organization.

The E-Myth Physician: Why Most Medical Practices Don't Work and What to Do About It


Michael E. Gerber - 2003
    Gerber, bestselling author of The E-Myth Revisited shares his powerful insights to lead independent physicians to successful practices and enriched lives.Michael Gerber has dedicated much of his professional life to the study of entrepreneurship and business dynamics. His E-Myth Academy is renown in the entrepreneurial world for its business insight and guidance as well as its inspirational advice.In the E-Myth Physician, bestselling author Gerber returns to his roots in order to provide indispensable advice to doctors who own and run their own practices. Gerber provides excellent business insights into topics such as streamlining systems, effective small-business management practices, healthy patient relations and managing cash flow, all with the goal of freeing physicians from the daily grind of running a business and leading them to a happier and more productive life while doing the job they love - practising medicine.

The Evolution of New Markets


P.A. Geroski - 2003
    His purpose is to show how good a grasp of economics can improve managers' business and investment decisions.

On Kingdom Business: Transforming Missions Through Entrepreneurial Strategies


Tetsunao Yamamori - 2003
    Book by Yamamori, Tetsunao, Eldred, Kenneth A.

Protecting Your Wealth in Good Times and Bad


Richard A. Ferri - 2003
    Each tactical concept is fully explained in easy-to-understand language with diagrams, examples and game situations so readers understand the thinking and game plan behind the moves.

Practical Lean Accounting: A Proven System for Measuring and Managing the Lean Enterprise


Brian H. Maskell - 2003
    For each major example, three similar problems are illustrated: one for instructors to guide students through, one for students to work through on their own, and one for testing purposes. In addition, end-of-chapter questions reinforce learning of basic concepts and deepen thinking about lean accounting principles and the role of lean accounting in the lean business management system.

Maverick and His Machine: Thomas Watson, Sr. and the Making of IBM


Kevin Maney - 2003
    Over the course of forty-two years, Thomas J. Watson took a failing business called The Computer-Tabulating-Recording Company and transformed it into IBM, the world's first and most famous high-tech company. The Maverick and His Machine is the first modern biography of this business titan. Maney secured exclusive access to hundreds of boxes of Watson's long-forgotten papers, and he has produced the only complete picture of Watson the man and Watson the legendary business leader. These uncovered documents reveal new information about how Watson bet the company in the 1920s on tabulating machines-the forerunners to computers-and how he daringly beat the Great Depression of the 1930s. The documents also lead to new insights concerning the controversy that has followed Watson: his suppos ed coll usion with Adolf Hitler's Nazi regime.Maney paints a vivid portrait of Watson, uncovers his motivations, and offers needed context on his mammoth role in the course of modern business history. Jim Collins, author of the bestsellers Good to Great and Built to Last, writes in the Foreword to Maney's book: Leaders like Watson are like forces of nature-almost terrifying in their release of energy and unpredictable volatility, but underneath they still adhere to certain patterns and principles. The patterns and principles might be hard to see amidst the melee, but they are there nonetheless. It takes a gifted person of insight to highlight those patterns, and that is exactly what Kevin Maney does in this book.The Maverick and His Machine also includes never-before-published photos of Watson from IBM's archives, showing Watson in greater detail than any book ever has before. Essential reading for every businessperson, tech junkie, and IBM follower, the book is also full of the kind of personal detail and reconstructed events that make it a page-turning story for general readers. The Maverick and the Machine is poised to be one of the most important business biographies in years.Kevin Maney is a nationally syndicated, award-winning technology columnist at USA Today, where he has been since 1985. He is a cover story writer whose story about IBM's bet-the-company move gained him national recognition. He was voted best technology columnist by the business journalism publication TJFR. Marketing Computers magazine has four times named him one of the most influential technology columnists. He is the author of Wiley's MEGAMEDIA SHAKEOUT: The Inside Story of the Leaders and the Losers in the Exploding Communications Industry, which was a Business Week Bestseller.Residence: Clifton, VA.Watson was clearly a genius with a thousand helpers, yet he managed to build an institution that could transcend the genius.-from the Foreword by Jim CollinsLike all great biographers, Kevin Maney gives us an engaging story. . .his fascinating and definitive book about IBM's founder is replete with amazing revelations and character lessons that resonate today.-Rosabeth Moss Kanter, Harvard Business School, bestselling author of Evolve! and When Giants Learn to Dance