So you want to know how to compose the winning arguent? How to prepare it? Deliver it? Spense believes that argument begins with the person, and that to argue successfully one must accomplish more than mere teechnique. He maintains that success in arguments, as in life, is a derivative of personal growth, of discoverring who we are, and embracing the uniqueness that is individual to each of us. The Laws of Arguing According to Gerry Spence1. Everyone is capable of making the winning aargument.2. Winning is getting what we want, which also means helping "others" get what they want.3. Learn that words are a weapon, and can be used hostilely in combat.4. Know that there is always a "biological advantage" of delivering the TRUTH.5. Assault is not argument.6. Use fear as an ally in pubic speaking or in argument. Learn to convert its energy.7. Let emotions show and don't discourage passion.8. Don't be blinded by brilliance.9. Learn to speak with the body. The body sometimes speaks more powerfully than words. 10 Know that the enemy is not the person with whom we are engaged in a failing argument, but the vision within ourselves

    These eight books address the most fundamental aspects of leading others. Each book offers straightforward advice regarding a specific topic. What are the definitions and core qualities of success? How does one help others in the mentoring process? What is the makeup of a good attitude? What are the building blocks of great relationships? How does a leader equip others? Includes: Leadership 101, Relationships 101, Attitude 101, Mentoring 101, Equipping 101, Success 101, Self-Improvement 101, and Teamwork 101.

    Don’t miss a single Donna Leon Brunetti book and read them all in order.More than just a list, each Brunetti novel listed includes a summary. This is exactly the reference you need to make sure you don’t miss a book or story and you get a chance to read each one in the best reading orderGuido Brunetti novels are listed im best reading order, chronological order, with a summaries, a checklist, and links to purchase from Amazon. Complete and accurateMade for KindleMore than just a list A great reference for Donna Leon FansBooks and stories listed by publication dateEach is shown with their numerical place in each seriesEvery book and story includes a short summary At the end of this quick reference guide is a simple checklist of all the Guido Brunetti books and stories. Use your Kindle highlighting feature to mark of the stories you’ve completed.COPYRIGHT COMPLIANCE: No portions of the books mentioned have been reproduced here other than book and story titles and short summaries, which is in compliance with the United States Copyright Office circular 34. Scroll up and grab a copy today.

    A fun read, salt and peppered, with the science behind distilling. This authoritative guide book introduces whiskey-making in a easy step-by-step process.

    Howard's urgent and elegant argument is full of examples, often darkly humorous. He describes the historical and cultural forces that led to this mess, and he lays out the basic shift in approach needed to fix it. Today we are flooded with rules and legal threats that prevent us from taking responsibility and using our common sense. We must rebuild boundaries of law that affirmatively protect an open field of freedom. The stories here will ring true to every reader. The analysis is powerful, and the solution unavoidable. What's at stake, Howard explains in this seminal book, is the vitality of American culture.

    Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

    Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots.

    Expanding on the fresh concepts that made the first edition of 'Clear Leadership' such a success, Bushe brings up-to-date the tools and techniques needed to build sustaining partnerships and make today's collaborative organizations work.

    Problem-sets build both foundational and advanced skills. Includes online access to simulated practice exams and bonus bank of Sentence Correction questions. Includes most up-to-date test information.

    Here he narrates his own shocking story of what really happened in the prisons of North Vietnam.

    It embraces a range of disciplines, from Technology to Human Resources, from Legal to Risk. Yet, unlike other senior executive roles, there is no established framework or body of knowledge to support the COO. This book de-mystifies the COO role and breaks it into 16 core elements; the three fundamental pillars of Culture, Strategy and Change, plus 13 technical areas. It outlines responsibilities, warning signs, and how to boost performance. It equips you with the questions you need to ask to gain early insight, diagnose the issues and move into execution. Drawing on industry standards and enriched with expert insight and real-life current examples, it condenses a vast range of knowledge and experience into one accessible read. This book, which can be consumed in one sitting, will make you a more effective leader, faster. This is the book that current COOs wish they had at the outset of their journey. It is the book that your CEO, Board and team need you to read. ‘A must-read guide for all aspiring COOs. Packed with practical insights and based on real life experiences, it gives a clear and powerful road map for this transformational organizational role.’ Justin Forsyth, Deputy Executive Director, UNICEF ‘It is rare for a single book to command such breadth of expertise, practical insight and advice that is so easy to put into action. This is a consequence of the superb clarity of Jennifer’s writing, and the fact that she has earned her expertise – and the scars that come with it – from working on the business end of the stick for over twenty years.’ Mark Waddington, CEO, Hope and Homes for Children ‘Crisply written, clear and to the point.’ Ben Brabyn, CEO, Level 39 ‘An impressive read. De-codes the very tricky role of COO and inspires you on how to be a great one.’ Niamh O’Keeffe, Author of “Your First 100 days” and “Your Next Role” ‘The defining text on the role of the COO and its component parts. This is an informative and useful read for existing COOs. It is a must read for new COOs, aspiring COOs and most importantly CEOs and Heads of HR in hiring COOs for their organisations.' Paul Ford, CEO, Anchura Partners ‘The role of COO is a balancing act, and requires multiple hard and soft skills. This nifty handbook provides a shortcut to understand the critical skills required, and is filled with nuggets of practical and accessible advice.’ Sinead Mahon, Banking COO ‘This book takes one of the most frameless and unstructured roles in business today, and using personal experiences seeks to help others to demystify the role and deliver insight on how to be effective and successful. Insightful and extensive, a book I would have loved to have access to when I was starting out in my career.’ Pam Murphy, COO, Infor

     Share before you’re ready. Get more agreements. Have difficult conversations. These are a few of the practical but profound ideas Lessonly CEO Max Yoder shares in Do Better Work. No matter your rank or role, if you want to see more understanding, accountability, and progress on your team, these stories and examples are for you. Praise for Do Better Work: “Devastatingly effective, and a must-read for business leaders with a soul. Do Better Work is the modern manual for how to align company success and personal growth.” Jay Baer, New York Times bestselling author of Youtility and co-author of Talk Triggers “The best books pop lightbulbs over our heads that feel so obvious we wonder why we didn't realize them all along. This book does that. An essential read for any 21st-century leader." Coco Brown, CEO and founder of The Athena Alliance “Our world needs a style of leadership that puts people at the center, and I can think of no better guide than the lessons contained in this book.” Scott Dorsey, former CEO of ExactTarget/Salesforce Marketing Cloud “Practical advice with a soul and a deep understanding of how humans connect and work together.” Nataly Kogan, founder of Happier @ Work and author of Happier Now

    Communication is also emphasized, with a focus on how to document and communicate project developments, both within and outside of the team. In-depth coverage of planning, scheduling and cost management is also provided. The authors' goal is to provide many cases that are fun and elicit interesting debates, and this edition includes new end-of-chapter cases. In addition, all new up-to-date Real World Project Management vignettes are included at the beginning and within each chapter, giving you a taste of how project management is practically applied in the workplace. Key points of each chapter are highlighted in Critical Success Factor boxes, providing an overview of the main ideas covered within the chapter. End-of-chapter materials contain questions and Internet exercises that allow you to apply the concepts covered in the chapter. Sprinkled throughout each chapter are boxed questions designed to test your comprehension of key concepts. A trial version of Microsoft Office Project 2007 is included for student use on class projects.

    Eminent Canadian law professor and legal theorist Joel Bakan contends that today's corporation is a pathological institution, a dangerous possessor of the great power it wields over people and societies.In this revolutionary assessment of the history, character, and globalization of the modern business corporation, Bakan backs his premise with the following observations:-The corporation’s legally defined mandate is to pursue relentlessly and without exception its own economic self-interest, regardless of the harmful consequences it might cause to others. -The corporation’s unbridled self-interest victimizes individuals, society, and, when it goes awry, even shareholders and can cause corporations to self-destruct, as recent Wall Street scandals reveal. -Governments have freed the corporation, despite its flawed character, from legal constraints through deregulation and granted it ever greater authority over society through privatization.But Bakan believes change is possible and he outlines a far-reaching program of achievable reforms through legal regulation and democratic control.Featuring in-depth interviews with such wide-ranging figures as Nobel Prize winner Milton Friedman, business guru Peter Drucker, and cultural critic Noam Chomsky, The Corporation is an extraordinary work that will educate and enlighten students, CEOs, whistle-blowers, power brokers, pawns, pundits, and politicians alike.

    -- M. Carolyn Clark, Department of Educational Human Resource Development, College of Education, Texas A&M University Since Merriam's definitive Case Study Research in Education first appeared in 1988, significant advances have occurred in the field of qualitative research. To meet the demand for a book that reflects these important changes, Merriam has completely revised and updated her classic work.Timely, authoritative, and approachable, Qualitative Research and Case Study Applications in Education is a practical resource that offers the information and guidance needed to manage all phases of the qualitative and case study research process.