An essential book that unlocks the secrets of highly successful groups and provides readers with a toolkit for building a cohesive, innovative culture, from the New York Times bestselling author of The Talent Code

    Tech companies in general lack the experience, tools, texts, and frameworks to do it well. And the handful of books that share tips and tricks of engineering management don t explain how to supervise employees in the face of growth and change.In this book, author Camille Fournier takes you through the stages of technical management, from mentoring interns to working with the senior staff. You ll get actionable advice for approaching various obstacles in your path, whether you re a new manager, a mentor, or a more experienced leader looking for fresh advice. Pick up this book and learn how to become a better manager and leader in your organization. * Discover how to manage small teams and large/multi-level teams * Understand how to build and bootstrap a unifying culture in teams * Deal with people problems and learn how to mentor other managers and new leaders * Learn how to manage yourself: avoid common pitfalls that challenge many leaders * Obtain several practices that you can incorporate and practice along the way

    This is the story of how Kristen Hadeed built Student Maid, a cleaning company where people are happy, loyal, productive, and empowered, even while they’re mopping floors and scrubbing toilets. It’s the story of how she went from being an almost comically inept leader to a sought-after CEO who teaches others how to lead.   Hadeed unintentionally launched Student Maid while attending college ten years ago. Since then, Student Maid has employed hundreds of students and is widely recognized for its industry-leading retention rate and its culture of trust and accountability. But Kristen and her company were no overnight sensa­tion. In fact, they were almost nothing at all. Along the way, Kristen got it wrong almost as often as she got it right. Giving out hugs instead of feed­back, fixing errors instead of enforcing accountability, and hosting parties instead of cultivating meaning­ful relationships were just a few of her many mistakes. But Kristen’s willingness to admit and learn from those mistakes helped her give her people the chance to learn from their own screwups too. Permission to Screw Up dismisses the idea that leaders and orga­nizations should try to be perfect. It encourages people of all ages to go for it and learn to lead by acting, rather than waiting or thinking. Through a brutally honest and often hilarious account of her own strug­gles, Kristen encourages us to embrace our failures and proves that we’ll be better leaders when we do.

    Anyone who finds it easy is stupid.” —Charlie Munger, Vice Chairman of Berkshire Hathaway Smart people do dumb things. Here’s the proof: How much money would you have right now if I gave you the ability to unwind any financial decision you have ever made? It turns out that the key to getting rich (and staying that way) is to avoid doing stupid things. The vast majority of dumb tax in both our lives is a direct result of three things: 1. Generalizations (which kill clarity), 2. Obsessing about Oz (instead of the yellow brick road) and 3. Faulty assumptions (ignoring risk). Here it is on a bumper sticker: Operators react and sweat. Owners think and plan. It all hinges on Thinking Time.

    And yet the day-to-day work of product management remains largely misunderstood. In theory, product management is about building products that people love. The real-world practice of product management is often about difficult conversations, practical compromises, and hard-won incremental gains.In this book, author Matt LeMay focuses on the CORE connective skills-- communication, organization, research, execution--that can build a successful product management practice across industries, organizations, teams, andtoolsets.For current and aspiring product managers, this book explores: ? On-the-ground tactics for facilitating collaboration and communication? How to talk to users and work with executives? The importance of setting clear and actionable goals? Using roadmaps to connect and align your team? A values-first approach to implementing Agile practices? Common behavioral traps that turn good product managers bad

    While this advice may work for everyday life, it is, as Kim Scott has seen, a disaster when adopted by managers.Scott earned her stripes as a highly successful manager at Google and then decamped to Apple, where she developed a class on optimal management. She has earned growing fame in recent years with her vital new approach to effective management, the “radical candor” method.Radical candor is the sweet spot between managers who are obnoxiously aggressive on one side and ruinously empathetic on the other. It’s about providing guidance, which involves a mix of praise as well as criticism—delivered to produce better results and help employees achieve.Great bosses have strong relationships with their employees, and Scott has identified three simple principles for building better relationships with your employees: make it personal, get (sh)it done, and understand why it matters.Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Taken from years of the author’s experience, and distilled clearly giving actionable lessons to the reader; it shows managers how to be successful while retaining their humanity, finding meaning in their job, and creating an environment where people both love their work and their colleagues.

    It holds nothing back while detailing the highest highs and lowest lows of what it's really like to run a startup.  Cliff Lerner's online dating startup, Snap Interactive, was running out of money when he bet the company's fortunes on a then-unknown platform called Facebook. The app suddenly began to acquire 100,000 new users daily for free, and soon after the stock price skyrocketed 2,000 percent, setting off an extraordinary chain of events filled with sudden success and painful lessons.You will learn how to:    * IGNITE EXPLOSIVE GROWTH by creating a remarkable product    * Identify the ONLY 3 METRICS THAT MATTER    * Explore valuable VIRAL GROWTH strategies to grow rapidly    * Execute the GENIUS MEDIA HACKS that helped us acquire 100 million users    * Create a thriving culture of PASSIONATE EMPLOYEES and CONSTANT INNOVATIONPRAISE:"A must read for founders and CEOs who want to achieve rapid growth while also building a great product and company." -Payal Kadakia, Founder & Executive Chairman of ClassPass"Explosive Growth is without question one of the most useful and entertaining business books I have ever read. Cliff gives you a roadmap to massively grow your startup with specific tactical lessons made memorable through engaging stories. This book is a must-read." -David Perry, Digital Sales & Business Development Expert at Google, Adobe, Amazon, Startup Advisor"Want to know how to grow your startup to 100 million users? Then this is the book for you. Explosive Growth gives step-by-step instructions, case studies and proven tactics on how to explode your growth." -Entrepreneur Magazine by Syed Balkhi"Lessons for startups and CEOs on growth hacking, marketing, and innovation from one of the smartest founders I know." -Andrew Weinreich, Inventor of Social Networking

    But honest and open conversations are not taking place between management and Agile delivery teams.In A Seat at the Table, CIO Mark Schwartz explores the role of IT leadership as it is now and opens the door to reveal IT leadership as it should be - an integral part of the value creation engine. With wit and easy style, Schwartz reveals that the only way to become an Agile IT leader is to be courageous - to throw off the attitude and assumptions that have kept CIOs from taking their rightful seat at the table. CIOs, step on up, your seat at the table is waiting for you.Listening Length: 9 hours and 20 minutes

    If he doesn't improve the plant's performance, corporate headquarters will close it down and hundreds of workers will lose their jobs. It takes a chance meeting with Jonah, a former professor, to help him break out of his conventional thinking and figure out what needs to be done. As Alex identifies the plant's problems and works with his team to find solutions, the reader gains an understanding of the fundamental concepts behind the Theory of Constraints. Visual and fun to read, "The Goal: A Business Graphic Novel" offers an accessible introduction to the Theory of Constraints concepts presented in "The Goal," the business novel on which it was based. "The Goal" is widely considered to be one of the most influential business books of all time. A bestseller since it was first published in 1984, the business novel has sold over 7 million copies, been translated into 32 languages.

    Vaitheeswaran co-founded India’s first e-commerce company. Yet, years later, when e-commerce was exploding in India—despite enjoying first-mover advantage—Indiaplaza shut down. What went wrong? Lack of funding? Wrong strategies? Or was it ‘something else’?For the first time ever, Vaitheeswaran reveals that it was indeed something else—a set of inexplicable events that destroyed what could have been a profitable business (an extreme rarity among technology start-ups). He bares his extraordinary trials and tribulations while dealing with business failure and the impossible pressures that can threaten entrepreneurs in India. Coming at the back of stories of young start-ups raising billions of dollars in funding and creating unicorns in just a few years, as well as the recent setbacks in the e-commerce industry, Failing to Succeed delves deep into the dark side of starting up and its myriad pitfalls.Filled with interesting anecdotes, tongue-in-cheek observations, amazing customer insights, hard-hitting predictions and behind-the-scenes industry happenings, this book is an extraordinary unravelling of the challenges facing technology start-ups in India. It is a must-read for aspiring entrepreneurs, investors, industry professionals or business school students, and anyone interested in India’s start-up ecosystem.A powerful narration, Failing to Succeed is eventually about finding ways to move forward and succeed despite failures...

    The question is how. Companies need a playbook; a process by which they can start the process of transforming their organizations into innovation engines. The Corporate Startup is that playbook. It provides a proven methodology —applying Lean Startup principles and more— for building a culture of innovation. Ben Yoskovitz, Co-Author of Lean Analytics and Founding Partner at Highline BETA. The Corporate Startup is a practical guide for established companies that aspire to develop and sustain their innovation capabilities. • The world around us is changing rapidly. There is now more pressure on established companies to innovate. • The challenge most companies face is how to develop new products for new markets, while managing their core business at the same time. • The principles and practices outlined in this book provide companies with a blueprint of how to manage innovation while they execute on their core business. • The Corporate Startup provides frameworks, visualizations, templates, tools and methods that can be easily applied to develop new products and business models. We have found The Corporate Startup model and the thoughts on the innovation ecosystem very useful in designing our innovation strategy. This book is a must read for all corporate leaders that want to transform their companies to be more innovative. Erik Kongsvik-Ibsen, Vice President of Strategy and Business Development at Egmont. This book is a timely addition to the corporate innovation space. It is a must read for anyone working on innovation in medium-size and large companies. The principles and practices, if well implemented, can save a company from the disruption death march. Tim Deeson, Managing Director at Deeson Group.

    Think about a company. Engineers build the product. Designers make sure it has a great user experience and looks good. Marketing makes sure customers know about the product. Sales get potential customers to open their wallets to buy the product. What more does a company need? What does a product manager do? Based upon Product School’s curriculum, which has helped thousands of students become great product managers, The Product Book answers that question. Filled with practical advice, best practices, and expert tips, this book is here to help you succeed! Product School offers product management classes taught by real-world product managers, working at renowned tech companies like Google, Facebook, Snapchat, Airbnb, LinkedIn, PayPal, Netflix and more. The classes are designed to fit into your work schedule, and the campuses are conveniently located in Silicon Valley, San Francisco, Los Angeles and New York.

    We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to becoming a great manager of others. This book will inspire you to: Develop your emotional intelligence Influence your colleagues through the science of persuasion Assess your team and enhance its performance Network effectively to achieve business goals and for personal advancement Navigate relationships with employees, bosses, and peers Get support from above View the big picture in your decision making Balance your team’s work and personal life in a high-intensity workplace This collection of articles includes “Becoming the Boss,” by Linda A. Hill; “Leading the Team You Inherit,” by Michael D. Watkins; “Saving Your Rookie Managers from Themselves,” by Carol A. Walker; “Managing the High-Intensity Workplace,” by Erin Reid and Lakshmi Ramarajan; “Harnessing the Science of Persuasion,” Robert B. Cialdini; “What Makes a Leader?” by Daniel Goleman; “The Authenticity Paradox,” by Herminia Ibarra; “Managing Your Boss,” by John J. Gabarro and John P. Kotter; “How Leaders Create and Use Networks,” by Herminia Ibarra and Mark Lee Hunter; “Management Time: Who’s Got the Monkey?” by William Oncken, Jr., and Donald L. Wass; and BONUS ARTICLE: “How Managers Become Leaders,” by Michael D. Watkins.

    It will give you practical answers to these questions: Are we using Kanban properly? How can we improve our Kanban? How can we scale our Kanban? How can our work become more predictable? How can we prioritize?

    Capturing these quintessential moments in marketing is Marketoonist, a popular cartoon series from veteran marketer Tom Fishburne. Your Ad Ignored Here collects nearly 200 of these hilarious and apt depictions of modern marketing life on the 15th anniversary of the series. Fishburne began to doodle his observations in 2002 when working in the trenches of marketing. Initially intended for co-workers, they are now read by hundreds of thousands of marketers every week. The cartoons’ popularity stem not only from their deft reflections on latest trends, but their witty summary of the shared experiences of marketing — handling a PR crisis, giving creative feedback to an agency, or avoiding idea killers in innovation. Your Ad Ignored Here gives voice to the challenges and opportunities faced by people working in business everywhere. Readers regularly inquire if Fishburne is spying on them at work. Whether or not you work in marketing, these cartoons will make you laugh … and think about our rapidly evolving world of work. Tom Fishburne started drawing cartoons on the backs of business cases as a student at Harvard Business School. Fishburne’s cartoons have grown by word of mouth to reach hundreds of thousands of marketers every week and have been featured by The Wall Street Journal, Fast Company, and The New York Times. His cartoons have appeared on a billboard ad in Times Square, helped win a Guinness World Record, and turned up in a top-secret NSA presentation released by Edward Snowden. Fishburne draws (literally and figuratively) from 20 years in the marketing trenches in the US and Europe. He was Marketing VP at Method Products, Interim CMO at HotelTonight, and worked in brand management for Nestlé and General Mills. Fishburne developed web sites and digital campaigns for interactive agency iXL in the late 90s and started his marketing career selling advertising space for the first English-language magazine in Prague. In 2010, Fishburne expanded Marketoonist into a marketing agency focused on the unique medium of cartoons. Since 2010, Marketoonist has developed visual content marketing campaigns for businesses such as Google, IBM, Kronos, and LinkedIn. Fishburne is a frequent keynote speaker on marketing, innovation, and creativity, using cartoons, case studies, and his marketing career to tell the story visually. Fishburne lives and draws near San Francisco with his wife and two daughters. All of his cartoons and observations are posted at marketoonist.com.

    If you’re filling your company’s vacant positions with B-players, you’re playing with fire. Instead, hire Rockstars to build an organization with limitless potential. Recruit Rockstars shows you how to find, hire, and keep the best of the best. Top-tier executive recruiter Jeff Hyman has hired more than three thousand people over the course of his career. Now, he reveals his bulletproof 10-step method for landing the very best talent, based on data instead of gut feel. From sourcing and interviewing to closing and onboarding, you’ll learn how to attract winners like a magnet and avoid the mistakes that result in bad hires. Assembling a team of driven and innovative Rockstars is the most powerful competitive advantage you can have in today’s ever-changing business world. Recruit Rockstars will help you nail your numbers, impress your investors, and crush your competitors.

    Over forty years, he successfully grew his solo startup venture as a house painter into one of the largest and most respected commercial paint companies in the Western U.S. Yet the true story of this growth and success, both in business and in life, lies not a classic recipe of hard work, talent, and great opportunities, but in something deeper: his journey of learning to live as a person of honor in business. In The Business of Honor, Bob teams up with his friend Danny Silk, author of Culture of Honor, to deliver a fresh yet timeless message about how living and leading with honor in business hangs on us making the daily, ongoing choice to ignore the voices of fear and shame and walk in our true identity as sons and daughters of a loving Father. Getting our heart and identity right is the key to becoming honoring leaders who build honoring businesses and business culture.

    White, releases new book, “The Influence of Military Strategies to Business.” A military-based guide to business takes the best wartime tactics and practices and teaches you how you can apply them in your business—and your political or personal life—successfully. The book is scheduled for release on the 1st of October. As a Business Strategy and Psychological Warfare Consultant, M.D. White wrote this book utilizing his countless experiences over the years to properly proffer working, tested and trusted strategies to help business owners or employees, business managers or executives, politicians and or public figures manage high-stake business and leadership situations with the greatest success. White had this to say: "No amount of experience in crucial conversations, or business negotiations, can prepare you better than the information you'll gleam from this manual. It's truly a politician’s guide to psychological warfare. Perhaps its President Trumps bible, and what he reads everynight. The moral of the story is: Use it, or be used by it! Current geopolitical controversies only emphasize this point." Many have deliberated over the effect of military strategies in business, but M.D. White cuts to the chase and reveals the raw and missing pieces all other military strategy discussions have left out. In this book, White extracts the key ingredients of military strategies and the applications which are left out in most discussions. For the first time ever there is a clear work-around of military strategies and an easy to understand roadmap on learning how to unlock, grow and strengthen from within one’s influence, presence and abilities. The Author further stressed the effectiveness of military strategies in business. “This military-based guide to business takes the best wartime tactics and practices and teaches you how you can apply them in your business—and your political or personal life—successfully. Developed within a systematic and comprehensive framework, this book utilizes the art of war in a whole new way and reveals that the path to a smooth business victory and mutually beneficial dialogue can be found in an unexpected but rewarding place.” The world of business is a battlefield. You must be prepared. Sun Tzu said, “The art of war teaches us to rely not on the likelihood of the enemy’s not coming, but on our own readiness to receive him.” The takeaway? Do everything in your power to be prepared, because it's only a matter of time before something goes wrong. If you are running, founding, working in any business, or are in an environment where ‘politics’ yield to nobody, The Influence of Military Strategies to Business is the preparation you need to succeed. This military-based guide to business takes the best wartime tactics and practices and teaches you how you can apply them in your business—and your personal life—successfully. With its systematic and comprehensive framework, this book utilizes the art of war in a whole new way and reveals that the path to a smooth business victory can be found in an unexpected but rewarding place.

    Her straightforward and empowering tweets have already inspired hundreds of thousands across the globe and this book is a collection of her most profound wisdom. #KnowTheTruth will open your eyes to your true potential and inherent inner power; it will remind you of who you are and why you are here.All the ‘truth thoughts’ in this book have ONE purpose – to help you understand yourself and your place in the world. The truth is never complicated or irrational; the truth always feels easy and right. If you have an unresolved issue or need guidance, just ask ‘What is my message for today?’ then open this book and read the message it has for you.

    Product Mastery explores the traits of the best product owners offering an insight into the difference between good and great product ownership and explaining how the best product owners are DRIVEN to be successful.In a follow up to the hugely successful Scrum Mastery, Geoff Watts shares more enlightening case studies on how to be:Decisive with incomplete information.Ruthless about maximizing value and minimizing risk.Informed about your product’s domain.Versatile in your leadership style.Empowering of project stakeholders.Negotiable while you pursue your vision.This is essential reading for anyone involved in an agile product development effort.Geoff Watts has been a thought leader in the agile development space for many years and his books, training and coaching have helped thousands of teams across the world deliver better products more effectively.Geoff is the author of Scrum Mastery: From Good to Great Servant-Leadership and The Coach’s Casebook: Mastering The Twelve Traits That Trap Us, a winner of the 2016 International Book Awards."Product Mastery is a great book to read if you want to understand how a great Product Owner works. Whether you are hiring a Product Owner or want to be a great Product Owner, the insights that Geoff Watts shares in this book should be your guide."--Jeff Sutherland, Co-Creator of Scrum and author of Scrum: The Art of Doing Twice The Work in Half the Time“Geoff has done a great job at distilling the soft skills product owners need to succeed. His new book is packed with practical advice to advance your skills and become a truly great product owner.”– Roman Pichler, Author of Strategize and Agile Product Management with Scrum.

    Startups with a hot product often double or triple in size quickly--a recipe for chaos if company leaders aren't prepared for the pitfalls of hyper-growth. If you're leading a startup or a new team between 10 and 150 people, this guide provides a practical approach to managing your way through these challenges.Each section covers essential strategies and tactics for managing growth, starting with a single team and exploring typical scaling points as the team grows in size and complexity. The book also provides many examples and lessons learned, based on the authors' experience and interviews with industry leaders.Learn how to make the most of:Hiring: Learn a scalable hiring process for growing your teamPeople management: Use 1-on-1 mentorship, dispute resolution, and other techniques to ensure your team is happy and productiveOrganization: Motivate employees by applying five organizational design principlesCulture: Build a culture that can evolve as you grow, while remaining connected to the team's core valuesCommunication: Ensure that important information--and only the important stuff--gets through

    In doing so, they considerably enhance this book which continues at its core to be about the subject that Anita and Harsha are best-equipped to write on: Winning!As has been proven many times over, ability is not a major distinguishing factor in success, especially as the level of competition increases. But if you combine your ability with the right attitude and the passion to excel, you too can become the best that you can be; which is indeed what winning is all about and is the universal formula for winning that The Winning Way 2.0 explores.

    Few have succeeded over the long term. What businesses have failed to realize is that TPS calls for a fundamentally different way of thinking. Now, at long last, here is a straightforward guide that make sense of the thinking culture behind Toyota’s phenomenal success. In its pages, authors Tracey and Ernie Richardson speak from the heart as Toyota employees who worked in the Kentucky factory when the company was first introducing its people-first approach in the U.S., and went on in the ensuing decades to teach Lean thinking around the world. In The Toyota Engagement Equation, the authors take you through Toyota’s own journey of discovery. This deep dive into the company’s game-changing work practices reveals how employees were developed, how they were taught to spot and define problems through standardization, how they were coached to solve them, and how they were encouraged to improve their thinking as they moved forward. And you’ll see how Toyota developed this simple but profoundly effective approach into an overall management system—and how you can achieve amazing results in your company through the same system. In the world of Lean design and implementation handbooks, The Toyota Engagement Equation stands out as a fresh, unique, and authoritative guide to building your business into the Toyota of your industry. As the authors see it, TPS has now evolved to the “Thinking People System!”

    Quantum leaps in technology are enabling organizations to observe and measure people’s behavior in real time, communicate internally at extraordinary speed, and innovate continuously. These new, software-driven technologies are transforming the way companies interact with their customers, employees, and other stakeholders.This is no mere tech issue. The transformation requires a complete rethinking of the way we organize and manage work. And, as software becomes ever more integrated into every product and service, making this big shift is quickly becoming the key operational challenge for businesses of all kinds. We need a management model that doesn’t merely account for, but actually embraces, continuous change. Yet the truth is, most organizations continue to rely on outmoded, industrial-era operational models. They structure their teams, manage their people, and evolve their organizational cultures the way they always have.Now, organizations are emerging, and thriving, based on their capacity to sense and respond instantly to customer and employee behaviors. In Sense and Respond, Jeff Gothelf and Josh Seiden, leading tech experts and founders of the global Lean UX movement, vividly show how these companies operate, highlighting the new mindset and skills needed to lead and manage them—and to continuously innovate within them.In illuminating and instructive business examples, you’ll see organizations with distinctively new operating principles: shifting from managing outputs to what the authors call “outcome-focused management”; forming self-guided teams that can read and react to a fast-changing environment; creating a learning-all-the-time culture that can understand and respond to new customer behaviors and the data they generate; and finally, developing in everyone at the company the new universal skills of customer listening, assessment, and response.This engaging and practical book provides the crucial new operational and management model to help you and your organization win in a world of continuous change.

    The modern economy—the world itself—relies on technology. Demand for the people who can produce it far outweighs the supply. So why do developers occupy largely subordinate roles in the corporate structure? Developer Hegemony explores the past, present, and future of the corporation and what it means for developers. While it outlines problems with the modern corporate structure, it’s ultimately a play-by-play of how to leave the corporate carnival and control your own destiny. And it’s an emboldening, specific vision of what software development looks like in the world of developer hegemony—one where developers band together into partner firms of “efficiencers,” finally able to command the pay, respect, and freedom that’s earned by solving problems no one else can. Developers, if you grow tired of being treated like geeks who can only be trusted to take orders and churn out code, consider this your call to arms. Bring about the autonomous future that’s rightfully yours. It’s time for developer hegemony.

     With a foreword by Larry Page, and contributions from Bono and Bill Gates. Measure What Matters is about using Objectives and Key Results (OKRs), a revolutionary approach to goal-setting, to make tough choices in business. In 1999, legendary venture capitalist John Doerr invested nearly $12 million in a startup that had amazing technology, entrepreneurial energy and sky-high ambitions, but no real business plan. Doerr introduced the founders to OKRs and with them at the foundation of their management, the startup grew from forty employees to more than 70,000 with a market cap exceeding $600 billion. The startup was Google. Since then Doerr has introduced OKRs to more than fifty companies, helping tech giants and charities exceed all expectations. In the OKR model objectives define what we seek to achieve and key results are how those top­ priority goals will be attained. OKRs focus effort, foster coordination and enhance workplace satisfaction. They surface an organization's most important work as everyone's goals from entry-level to CEO are transparent to the entire institution. In Measure What Matters, Doerr shares a broad range of first-person, behind-the-scenes case studies, with narrators including Bono and Bill Gates, to demonstrate the focus, agility, and explosive growth that OKRs have spurred at so many great organizations. This book will show you how to collect timely, relevant data to track progress - to measure what matters. It will help any organization or team aim high, move fast, and excel.

    The key to achieving HYPERGROWTH is being customer-driven. So if you’re ready to start putting your customers first, keep reading... What You’ll Learn: A New Approach to Product Management and Developing SaaS Products People Love Today, there’s no excuse for not communicating with customers on a daily basis. Messaging has exploded, new generations are focused on 1:1 communication by default, and artificial intelligence is finally coming so we can deliver 1:1 at scale. So why would you build a product, or a company, without leaning into the advantages of that ecosystem? In his new book, HYPERGROWTH, serial entrepreneur and Drift co-founder/CEO David Cancel shares a modern approach for building products and structuring teams that makes customer communication a central priority. The book tells the story of how Cancel’s customer-driven approach started out as a test with a product team (Performable), transformed an entire organization (HubSpot), and sparked a new movement (Drift). What’s Inside: Practical Advice and Frameworks for Becoming Customer-Driven and Growing Your Business Responsive Development (RD): a new approach to building products that adds the customer back into the equation The Burndown Framework: a framework for implementing Responsive Development that’s faster and more flexible than Agile. The Three-Person Team: the customer-driven way to structure engineering teams. Each team consists of a tech lead who manages two other engineers. Getting Rid of Roadmaps: through building a culture of transparency and accountability and working closely with internal customers, you can release product updates more rapidly and iteratively. The Spotlight Framework: a framework for helping you focus on the right parts of customer feedback so you can take the appropriate next steps. The framework breaks feedback down into three main categories: user experience issues, product marketing issues, and positioning issues. Who This Book Is For: Entrepreneurs, Startup Founders, Product Managers, Product Teams, Marketing Teams … Entire Companies! Every part of your business can benefit from being customer-driven. With the rise of SaaS and the on-demand economy, customer expectations have changed. Customers expect their voices to be heard. They find value in being part of a community, and being part of that journey of creating the product. So stop running your business like we’re still living in the 2000s. It’s time to take a customer-driven approach. Here’s what people are saying about the book: “David Cancel is one of the best when it comes to building products that customers love. And now he’s sharing his wisdom and writing the book explaining how he does it. This is a must read for any entrepreneur or business owner.” -MARK ROBERGE Senior Lecturer, Harvard Business School, Former SVP of Sale and Services at HubSpot ”When it comes to building business software, there’s no one better than David Cancel, and I saw fi

    In almost every sector, traditional businesses are under attack from digital disrupters that are effectively harnessing the power of communities. But what exactly is a platform business and why is it different? In Platform Strategy, Laure Claire Reillier and Benoit Reillier provide a practical guide for students, digital entrepreneurs and executives to understand what platforms are, how they work and how you can build one successfully.Using their own "rocket model" and original case studies (including Google, Apple, Amazon), they explain how designing, igniting and scaling a platform business requires learning a whole new set of management rules. Platform Strategy also offers many fascinating insights into the future of platforms, their regulation and governance, as well as how they can be combined with other business models.Benoit Reillier and Laure Claire Reillier are co-founders of Launchworks, a leading advisory firm focused on helping organizations develop and scale innovative business models.

    This is a great read about the future of business, aimed at those who want to witness the potential of this age of disruption. Adam Pisoni, CEO at Abl Schools, Co-founder of Responsive.org and Co-founder of Yammer. "Peter Hinssen has done it again! The Day After Tomorrow is a provocative and inspiring book that will challenge you, educate you and open your eyes to possibilities that you never thought existed. A must-read for any organization that wants to prepare for disruptive changes." Costas Markides, Professor of Strategy and Entrepreneurship at London Business School. "Many futurists entice us with fanciful notions. Peter Hinssen, however, manages the impossible, combining a stunning clear vision of the future with a compelling but concrete framework to act on now." Eddie Obeng, Professor at Pentacle The Virtual Business School For today s organizations, our exponentially changing world has come with great consequences. In this book, Peter Hinssen tells the story of the pioneers who managed to adapt to those changes and who moved beyond today and even tomorrow in their approach to innovation. In doing so, they were able to change the course of entire industries. Peter's book focuses on the business models of these pioneers, on the organizational culture, the talent, the mindset and the technology we should tap into in order to maximize our chances for survival in the 'Day After Tomorrow'. It will shift your perspective on your future, on the future or your company and even that of your grandchildren.

    Yet no relationship is more important—or more challenging—to navigate than the one between the board and the CEO. In this practical and concise book, Peter Greer and David Weekley draw from their years of experience to equip board members and organizational leaders to enter into an impactful, life-giving partnership. With this pivotal relationship in place, individuals and the organizations they serve can truly flourish.

    Dr. Amit Ray shows managers, business people, parents, educators, athletes, students, and both seasoned and new people the secret of success through mindfulness. The book focuses on bringing mindfulness training to CEOs and corporate teams. Why do some people succeed and others fail? Sharing new insights from his landmark work on mindfulness Dr. Ray uncovers your true potentials. Mindfulness develop new neural pathways in the brain for better resilience, grit, tenacity and endurance. Mindset is your beliefs about your potential, skills, strength, intelligence and choices. Through mindfulness you can change your mindset. You can learn, develop and build your resilience and grit. The way you approach others and your mindset effects the people you are working with. Dr. Ray explores the path of leadership and success through mindfulness, neuroscience and resilience. Ray presented here many enduring lessons on perseverance and strength with clarity and depth.

    However, there was no factory. It was a company registered in name only. Apollo Tyres. Thanks to Onkar Singh Kanwar, Raunaq’s eldest son, Apollo is today one of India’s most successful automotive companies with a turnover in excess of $2 billion and factories across India and in Europe.This is the story, never told before, of how Onkar Singh Kanwar built Apollo from scratch and took it to the world stage. To do it, he had to combat strikes and union intimidation, the restrictions of the Licence Raj, politically motivated nationalisation, and near bankruptcy.As if that was not enough, he also had to endure and survive a traumatic falling-out with the father he so admired. Never before has Onkar Kanwar spoken so openly or movingly about the father he still reveres and his regrets that life should have been so different from what he would have liked it to be.The Man Behind the Wheel recounts these dramatic events in compelling detail as Onkar Kanwar follows his steadfast vision to build not just a company, but also an industrial institution. For the first time Onkar Kanwar’s closest friends and colleagues have spoken about the triumphs and the setbacks that have shaped both his and the company’s life and times. His wife and family share their personal insights of the man who is at the hub and heart of their world and how his values as a Sikh, father, brother and husband have moulded him as an entrepreneur.The Man Behind the Wheel is the insightful and exciting story of a highly successful company and its creator as he takes us on a journey through his early days in the US of the 1960s, importing and exporting in the pre-boom Middle East, to building factories in Vadodara and Chennai, and further expansion to the Netherlands and Hungary with stop-offs in China and a highly charged courtroom battle in the United States.But tellingly, it is also the story of fathers and sons and of family dynasties and responsibilities played out against the backdrop of India’s first seventy years since Independence.

    Much more than a list of management concepts, The Toyota Kata Practice Guide walks you through the process of making improvement, adaptation, and even innovation routine behavior. Designed to help a coach (the manager) and a learner work together for developing new skillsets, The Toyota Kata Practice Guide delivers the information, insight, and frameworks you need to: * Form habits that help you solve problems and achieve challenging goals * Modify the thought patterns that drive your behavior * Develop an organizational mindset that drives superior results The Improvement Kata gives learners the means to experiment their way through obstacles and achieve tough goals; the Coaching Kata gives managers the means to accelerate and cement their people's learning. In the new age of business, increasing efficiency and decreasing costs is no longer the end game. A manager’s job today is to develop patterns of thinking and acting in their people that lead to success with any challenge. Consistent, mindful practice is the best way to do it—and The Toyota Kata Practice Guide is the best way to get there.

    Safety has also never been as bureaucratized as it is today. Over the past two decades, the number of safety rules and statutes has exploded, and organizations themselves are creating ever more internal compliance requirements. At the same time, progress on safety has slowed to a crawl. Many incident- and injury rates have flatlined. Worse, excellent safety performance on low-consequence events tends to increase the risk of fatalities and disasters. Bureaucracy and compliance now seem less about managing the safety of the workers we are responsible for, and more about managing the liability of the people they work for. We make workers do a lot that does nothing to improve their success locally. Paradoxically, such tightening of safety bureaucracy robs us of exactly the source of human insight, creativity and resilience that can tell us how success is actually created, and where the next accident may well happen. It is time for Safety Anarchists: people who trust people more than process, who rely on horizontally coordinating experiences and innovations, who push back against petty rules and coercive compliance, and who help recover the dignity and expertise of human work.

    Now she reveals the winning framework she uses to transform markets and industries.Get to Aha! shows how to establish the kind of foundation world-class brands are built on. Too many business leaders fail to ask the most basic questions about their company--Who are we? And why do we matter?--before they leap right into branding. Big mistake. A company must first know itself (establish its position) before it can express its identity (execute its branding).There are three types of companies in the world, each with its own DNA: Mothers are customer-oriented, Mechanics are product-oriented, and Missionaries are concept-oriented―and it's absolutely critical for business leaders to know which type their company is to create an authentic and ultimately "sticky" position in the market. A company's DNA is the key to achieving this and with it, a competitive advantage. Why? Because if a Mechanic creates a marketing campaign based on its belief that it is a Missionary, the underlying positioning will not ring true and the company won't gain a foothold in the market. But if a company positions itself in alignment with its DNA, it will resonate authentically and establish its role and relevance even in the face of a major competitor.Get to Aha! presents a clear step-by-step framework that will help you determine your company's precise position in the marketing landscape, using Andy's DNA-based methodology. It takes you through the process of performing "genetic testing" on your company, examining the market through the six Cs of positioning, and developing your positioning statement--a rational, factual statement about your company's role and relevance. Then and only then can you create a branding and marketing strategy that will build market momentum and crush the competition.Trust Andy. Steve Jobs did.

    We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you build your emotional strength and resilience--and to achieve high performance. This book will inspire you to: Thrive on pressure like an Olympic athlete Manage and overcome negative emotions by acknowledging them Plan short-term goals to achieve long-term aspirations Surround yourself with the people who will push you the hardest Use challenges to become a better leader Use creativity to move past trauma Understand the tools your mind uses to recover from setbacks. This collection of articles includes "How the Best of the Best Get Better and Better," by Graham Jones; "Crucibles of Leadership," by Warren G. Bennis and Robert J. Thomas; "Building Resilience," by Martin E.P. Seligman; "Cognitive Fitness," by Roderick Gilkey and Clint Kilts; "The Making of a Corporate Athlete," by Jim Loehr and Tony Schwartz; "Stress Can Be a Good Thing If You Know How to Use It," by Alla Crum and Thomas Crum; "How to Bounce Back from Adversity," by Joshua D. Margolis and Paul G. Stoltz; "Rebounding from Career Setbacks," by Mitchell Lee Marks, Philip Mirvis, and Ron Ashkenas; "Realizing What You're Made Of," by Glenn E. Mangurian; "Extreme Negotiations," by Jeff Weiss, Aram Donigian, and Jonathan Hughes; and "Post-Traumatic Growth and Building Resilience," by Martin Seligman and Sarah Green Carmichael.

    Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged and proactively doing the new thing! Author Patty Azzarello draws on over twenty-five years of international business management experience to identify the chronic challenges that keep organizations from decisively executing strategy, and to give you a practical game plan for breaking through. Leaders tend to assume that stalls in execution are inevitable, unchanging parts of the workplace—but things can change. At the heart of every execution problem is the fact that there simply are not enough people doing what the business needs. This guide shows you how to get your entire organization on board—remove the fear, excuses, and hurdles—and uphold the new pursuit against distractions and dissent. No transformation can succeed without suitable engagement from the whole organization, but building engagement can be difficult, uncomfortable, and tentative. This book shows you how to get it done. Get your organization to embrace and personally commit to the new work Remove obstacles and passive aggressive attacks that block progress Defend new strategic initiatives against short term pressures to revert to "business as usual" Sustain momentum and the desire to move forward Make sure no one is ever asking, 'Are we still doing this?' Inertia isn't just a law of the universe, it's a law in the workplace that can be a major obstacle to making things happen. The great thing about inertia is that it cuts two ways: a body at rest remains at rest, but a body in motion remains in motion. People love to finish things. Move shows you how to make successful execution the new norm—starting today.

    

    This is Mission Command: a command culture, leadership style, and operating concept that has been embraced by armed forces the world over. While the U.S. Military and many of our allies have formally adopted Mission Command, much work remains to truly understand and implement this style of leadership. In this anthology, 12 authors from 3 nations (United States, United Kingdom, and Norway) offer diverse perspectives on the topic of Mission Command as it relates to their service in the military, law enforcement, government, and private sector. Real-world examples supported by in-depth research provide the who, what, when, where, and why of Mission Command, identifying opportunities to improve how we lead our teams. Topics and authors include: - Unit Cohesion (Joe Labarbera) -Mission Command at Sea (Tommy Krabberød) -The Historical Evolution of Mission Command (Donald Vandergriff) - Improving Army Doctrine (Regina Parker) - Military Campaign Analysis (Gerry Long) - Organizational Culture (Thomas Rebuck) -Mission Command in Garrison (Darrell Fawley) - Training and Leadership for Mission Command (Chad Foster) -Mission Command and Complex Operations (Grant Martin) -Fitness and Mission Command (Daniel Markert & Scott Sonnon) -Civil Policing and Mission Command (Fred Leland) ...and more!http://missioncommand5ws.com

    You want to be wildly successful. You wonder, how certain entrepreneurs have achieved success without a fancy education or unlimited access to capital. Enter Bill Green, a serial entrepreneur. Using his own impressive business achievements (and his few fiascos), Green provides the reader with the practical tools needed to launch their Big Idea or improve their existing business.In a unique, humorous, and impassioned style, Bill shares 101 key insights he has gleaned over a 40-year business career that began with a single flea market table. He shares the lessons he learned that allowed him to leverage his flea market business table into one of the largest industrial distribution companies in the country and how he subsequently successfully invested in or founded numerous companies across multiple end markets.His message is universal and is the ideal road map for anyone who might wonder how the Bill Greens of the business world do what they do so well.

    If you read nothing else on becoming a new manager, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to becoming a great manager of others. This book will inspire you to: - Develop your emotional intelligence- Influence your colleagues through the science of persuasion- Assess your team and enhance its performance- Network effectively to achieve business goals and for personal advancement- Navigate relationships with employees, bosses, and peers- Get support from above- View the big picture in your decision making- Balance your team's work and personal life in a high-intensity workplace. This collection of articles includes "Becoming the Boss," by Linda A. Hill; "Leading the Team You Inherit," by Michael D. Watkins; "Saving Your Rookie Managers from Themselves," by Carol A. Walker; "Managing the High-Intensity Workplace," by Erin Reid and Lakshmi Ramarajan; "Harnessing the Science of Persuasion," Robert B. Cialdini; "What Makes a Leader?" by Daniel Goleman; "The Authenticity Paradox," by Herminia Ibarra; "Managing Your Boss," by John J. Gabarro and John P. Kotter; "How Leaders Create and Use Networks," by Herminia Ibarra and Mark Lee Hunter; "Management Time: Who's Got the Monkey?" by William Oncken, Jr., and Donald L. Wass; and BONUS ARTICLE: "How Managers Become Leaders," by Michael D. Watkins.

    How to Price Effectively: A Guide for Managers and Entrepreneurs introduces the value pricing framework, a structured, versatile, and comprehensive method for making good pricing decisions and executing them. The framework weaves together the latest thinking from academic research journals, proven best practices from the leading pricing experts, and ideas from other fields such as medical decision making, consumer behavior, and organizational psychology. The book discusses what a good pricing decision is, which factors you should consider when making one, the role played by each factor―costs, customer value, reference prices, and the value proposition― and how they work together, the importance of price execution, and how to evaluate the success of pricing decisions. You will also be introduced to a set of useful and straightforward tools to implement the value pricing framework, and study many examples and company case studies that illustrate its nuances. The purpose of How to Price Effectively: A Guide for Managers and Entrepreneurs is to provide you with a comprehensive, practical guide to making, executing, and evaluating pricing decisions.

    . . Mr. Colletti's book might be even more groundbreaking [than Moneyball] in some ways: It's a nearly unprecedented opportunity to see what running a baseball franchise looks like through the eyeballs of an actual general manager. . . [Colletti] has a gift for entertaining storytelling. . . These are stories modern general managers rarely tell, except in late-night gatherings at their favorite bars with people they know and trust. So to read them here, told in such colorful detail, makes you feel as if Ned Colletti has just invited you to plop down on the next bar stool." --Wall Street Journal "Ned Colletti is a baseball treasure with fascinating stories to tell from inside the game. The Big Chair is your all-access pass. After reading this book, you will not only understand the job of a general manager better but also the game of baseball itself."--Tom Verducci, author of The Cubs Way and co-author of The Yankee YearsAn unprecedented, behind-the-scenes look at the career of famed former Los Angeles Dodgers General Manager (a position also known as "The Big Chair"), whose tenure spanned nine of the most exciting and turbulent years in the franchise's history.During his tenure with the Dodgers, Colletti had the highest winning percentage of any general manager in the National League. In The Big Chair, he lets readers in on the real GM experience from his unique vantage point--sharing the inner workings of three of the top franchises in the sport, revealing the out-of-the-headlines machinations behind the trades, the hires and the deals; how the money really works; how the decision-making really works; how much power the players really have and why--the real brass tacks of some of the most pivotal decisions made in baseball history that led to great success along with heartbreak and failure on the field. Baseball fans will come for the grit and insight, stay for the heart, and pass it on for the wisdom.Ned Colletti began his MLB career with his beloved hometown team, the Chicago Cubs, more than 35 years ago. He worked in Chicago for a dozen years and was in the front office when the Cubs won the National League East in 1984 and 1989, after which he moved on as director of baseball operations for the SF Giants. By 1996, he became the Assistant GM for the Giants, before being hired as the GM in Los Angeles in 2006. There he oversaw the Dodgers through the highly publicized and acrimonious divorce battle between Frank and Jamie McCourt that culminated in the equally highly publicized sale of the team. He was present at the press conference where Don Mattingly, having just watched his team eliminated from the playoffs, used the post-season conference to vehemently discuss his lack of a contract extension. He brought marquee names like Greg Maddux and Clayton Kershaw to LA, as well as marquee drama with the likes of Manny Ramirez and Yasiel Puig; hired future Hall of Famer Joe Torre as manager; and oversaw fourteen Dodgers playoff wins. And these are just a few of the highlights.Colletti serves up a huge dish of first-hand experiences with some of the biggest names in baseball history (Barry Bonds, Greg Maddux, Don Mattingly, Don Zimmer, Tommy Lasorda, Scott Boras, Vin Scully, and more). From his humble early years living in a Chicago garage to his path to one of the most prestigious positions in professional sports, his very public and illustrious career has left a permanent handprint in the history of America's sport--and now he's ready to share the insight only those who have sat in The Big Chair have ever seen.

    Get all the valuable insights from the original book and save yourself 4 hours of reading time. 2 Summaries in 1: 1. In-depth, chapter-by-chapter summary. 2. BONUS: Downloadable PDF 2-page summary with key points for reference and review. (Note: this summary is written and published by edify.me. It is not the original book and not written by the original author.) Summary Overview: Pre-Suasion, by Robert Cialdini, describes how the best influencers use a combination of psychological tactics to stack the deck in their favor before making a request. These tactics, which include attention manipulation and priming, make their targets pre-disposed to compliance. In other words, the best influencers use pre-suasion before persuasion. Pre-Suasion also reviews the “6 weapons of influence” and presents a 7th weapon of persuasion: unity. In this summary: Part I: Pre-Suasion: The Frontloading of Attention. The importance of attention and focus in pre-suasion. Chapter 1: Pre-Suasion: An Introduction. Chapter 2: Privileged Moments. How to create a privileged moment using confirmation bias (also known as positive test strategy), single-chute questions, and consistency. Chapter 3: The Importance of Attention… Is Importance. The focusing illusion; use of favorable evaluation in isolation. Chapter 4: What’s Focal Is Causal. Focus and causality; the romance of leadership. Chapter 5: Commanders of Attention 1: The Attractors. 3 ways to get attention (sex, threats, things that are different); the orienting response; distinctiveness; message alignment. Chapter 6: Commanders of Attention 2: The Magnetizers. 3 ways to hold attention: self (personalization, self-relevant cues), the unfinished (the Zeigarnik effect), the mysterious (6 steps in presenting a mystery). Part II: Processes: The Role of Association. Priming, or using positive mental associations to create favorable biases. Chapter 7: The Primacy of Associations: I Link, Therefore I Think. Priming; word association; cognitive ease; metaphors. Chapter 8: Persuasive Geographies: All the Right Places, All the Right Traces. Priming with environmental cues; background priming; priming for internal beliefs. Chapter 9: The Mechanics of Pre-Suasion: Causes, Constraints, and Correctives. The mechanics of priming (automatic mental processes, closely related ideas, manufactured positive associations); counteracting priming effects using awareness; times of susceptibility. Part III: Best Practices: The Optimization of Pre-Suasion. The 6 weapons of influence; unity as the 7th weapon of influence; and the ethics of manipulation. Chapter 10: Six Main Roads to Change: Broad Boulevards as Smart Shortcuts. The 6 weapons of influence (reciprocation, liking, social proof, authority, scarcity, consistency); 3 core motives of influence (cultivate a positive association, reduce uncertainty, motivate action). Chapter 11: Unity 1: Being Together. Kinship; in-group members; home; shared geographic region. Chapter 12: Unity 2: Acting Together.

    This reader's guide walks through A Seat at the Table chapter by chapter.Each chapter includes additional material on:• The author’s take on the chapter.• The author’s motivation in writing the chapter, including the personal experiences.• What has changed between the Waterfall/contractor-control world and the Agile world.• The key points of the chapter.• The concrete actions that IT leaders should take away from the chapter.• Questions to help stimulate further debate.• Further reading to explore the topic.• And more.

    It's a close-up, candid look at his personal transformation as a leader. It's also a practical, in-depth, business case study of Lantech's lean transformation, relapse, and comeback that American manufacturing - and other industries - can use to profitably transform themselves. In his engaging story, Lancaster reveals: Why Lantech, a stellar lean performer for a decade, struggled over time (like many other companies) to sustain gains and improve financial performance. Why 60 to 90 minutes of daily frontline management activities are a CEO's most important minutes of the day for sustaining and growing their business. 8 steps executives can take to lead experiments to create a bullet-proof, real-time daily management system without expensive consultants. Why daily management requires a major shift in managers' mindsets and behaviors from giving orders and judging individuals on performance to asking questions and enabling good work by people at lower levels so metrics are routinely met. How daily management and sustainable continuous improvement produces dramatic positive effects on the bottom line. What happens in daily huddles where team members review how well they are sustaining gains and staying on track. How to practice true lean leadership in which "bosses" truly act like coaches -- not solving problems for people but asking them what they can to do help. How Lantech ties together all facets of the company in an integrated way (from sales to production). Why it deeply invests in the lean training and practice of every single employee every day.

    Too often, people hear about a past they can't control, not a future they can. That changes with "feedforward" - a radical approach to sharing feedback that unleashes the performance and potential of everyone around us.   From managers and coaches trying to energize their teams, to teachers hoping to motivate their students, to parents looking to empower their children, people from all walks of life want others to hear what they have to say. Through a lively blend of stories and studies, The Feedback Fix shows them how by presenting a six-part REPAIR plan that spreads feedforward across boardrooms, classrooms, and even dining rooms.   Even with drastic changes in how we work and live, the experiences we create for others - joy or fear, growth or decline, success or failure - still hang on the feedback we share. The Feedback Fix makes a compelling argument for getting what we want by giving others what they need - all while rebuilding the way we lead, learn, and live.

    Do you want to build a strong, successful organization? Start by ignoring your customers. Really. Instead, focus first on creating a better employee experience, or EX. Your employees interact with customers, make them smile, and carry your brand message from the warehouse to the front lines. If your employees are having a great experience, so will your customers. In The Employee Experience, employee engagement pioneers Tracy Maylett and Matthew Wride reveal the secrets not only to attracting and retaining top talent, but to building a deeply engaged workforce—the foundation of organizational success. With deep insights into the dynamics of trust and mutual expectations, this book shows that before you can deliver a transcendent customer experience (CX), you must first build a superlative EX.With real-world examples and more than 24 million employee survey responses, Maylett and Wride reveal a clear, consistent pattern among the world’s most successful organizations. By establishing a clear set of expectations and promises—collectively known as the Contract—and upholding it consistently, employers can build the trust that leads to powerful engagement.Whether in business, healthcare, education, sports, or nonprofit, these organizations are consistently more successful and more profitable, enjoy sustainable growth, and win the battle to keep today’s rarest resource: talented people. Blending rigorous research, detailed case studies, in-depth interviews and expert insights, The Employee Experience will teach you to:Make the employee experience a core part of your strategyUnderstand employee expectations and bridge the “Expectation Gap”Establish rock-solid Brand, Transactional, and Psychological Contracts that breed trust and confidenceBuild an employee-employer partnership in creating something extraordinaryTurn employee engagement into fuel for customer satisfaction, profit, and growth Attracting talent, retaining top performers, and creating an environment in which employees choose to engage drives results. The Employee Experience shows you where truly extraordinary organizations begin…and how to build one.

    It sets aside traditional thinking and outdated strategies to explain what steps need to be taken for an organization to become truly agile. It addresses how to build organizational velocity and establish iterative working, remove unnecessary process, embed innovation, map strategy to motivation and develop talent to succeed. Building the Agile Business through Digital Transformation provides guidance on how to set the pace and frequency for change and shows how to break old habits and reform the behaviours of a workforce to embed digital transformation, achieve organizational agility and ensure high performance. Full of practical advice, case studies, examples and real-life insights from organizational development professionals at the leading edge of digital transformation, this book is an essential guide to building an agile business.

     From energizing morning routines, to insanely efficient work routines, to empowering evening rituals, the ultra-successful structure their days to utilize every last waking minute to its fullest potential. And in this book, you will learn how to do the same. How will you learn to create the ultimate daily routine? Inside the book: The secret to creating the ultimate morning routine so you can have your best day every day (Hint: It has 3 parts) How to get more done with an ultra-efficient work routine (plus the ultimate work routine for squeezing every last drop of potential out of your work hours) How to renew your energy throughout the day with an “energy ritual” for all-day energy and productivity (plus how to schedule tasks according to your energy levels) Why having cold showers every morning can leave you feeling more energized, happy, and productive The secret to waking up feeling energized (Hint: It has nothing to do with how long you sleep for) How to finish your day with a powerful evening routine so you can kick ass the next day (plus an example of a great evening ritual you can copy) And much more… To create a powerful daily routine and perform at the peak of your abilities day in and day out, scroll up to the top of this page and click BUY NOW.

    But because current company landscapes impede on that, their career is driven elsewhere, to companies that support their priorities. Companies that welcome and provide Millennials intrapreneurial opportunities entice employees to stay and help the company move forward. Millennials will dedicate futures to companies that stake their confidence in and allocate resources to them. The future of corporate America belongs to the individuals and the companies that embrace the idea of the intrapreneur.This book is about helping managers establish and promote intrapreneurship in their organization to help them generate new business growth, support and sustain innovation, as well as accelerate and manage change as the workplace transforms to adapt to address the needs and desires of Millennial employees. This book provides examples of real companies that have already successfully implemented the practices discussed in the book. These companies share their experiences and successful outcomes that have resulted by implementing Millennial friendly practices.

    Understand the rules that govern today’s technology-led business environment so you can transform your business model for success in years to come.Digitization is happening in every industry, opening up new pathways to success and rendering old systems obsolete. Whether you’re an industrial-age company or a Silicon Valley startup, you need to understand where your business fits into the bigger picture so you can maximize your opportunities. Packed with current case studies of companies who are mastering digital transformation, this book will show you how to rethink your business model from the inside out with technology at its core.

    I have, many times. Perhaps you’re on your way to becoming a manager yourself, in which case you might be asking: “What the heck am I getting myself into?!”. Of course, if you’re already a manager, chances are you’ve asked yourself at least once: “What the heck am I doing wrong?!”. No matter how you put it, the question on all of our minds at some point has been: “What should the manager be doing?”, and the only good way to answer that question, is to first answer the elusive: “What do great engineers expect from their managers?”. Which brings us to the topic of this book.

    But that’s not enough anymore for the twenty-first-century company. The race is now on for everyone to become a digital enterprise. For those individuals who have been charged with leading their company’s technology-driven change, the pressure is intense while the correct path forward unclear. Help has arrived! In Driving Digital, author Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. Readers no longer have to blindly trek through the mine field of their company’s digital transformation. In this thoroughly researched one-stop manual, learn how to: • Formulate a digital strategy • Transform business and IT practices • Align development and operations • Drive culture change • Bolster digital talent • Capture and track ROI • Develop innovative digital practices • Pilot emerging technologies • And more! Your company cannot avoid the digital disruption heading its way. The choice is yours: Will this mean the beginning of the end for your business, or will your digital practices be what catapults you into next-level success?

    Yet companies continue to struggle with toxic cultures, and the low productivity and unhappiness that go with themWhy is “culture” so difficult to improve? What makes so many good employees check out? Neuroscientist Paul Zak shows that innate brain functions hold the answers. It all boils down to trust.When someone shows you trust, a feel-good jolt of oxytocin surges through your brain and triggers you to reciprocate. This simple mechanism creates a perpetual trust-building cycle—the key to changing stubborn workplace patterns.Drawing on his original research, Zak teases out science-backed insights for building high-trust organizations. Trust Factor opens a window on how brain chemicals affect behavior, why trust gets squashed, and ways to consciously stimulate it by celebrating effort, sharing information, promoting ownership, and more. The Ofactor™ survey, data, and examples support the action plansEngagement programs and monetary rewards are Band-Aids on broken bones. To get to the root of the problem, you’ve got to go deeper. Packed with examples from The Container Store, Zappos, and Herman Miller, Trust Factor harnesses our neurochemistry to effectively cultivate work places where trust, joy, and commitment compound naturally.

    Details inside the book. Read & Pass Notes for PMP Exams is a series with one book dedicated to each of the Chapters / Knowledge Areas of PMBOK. Thus allowing you to pick up only the chapter that you feel you need help with. Please note that this book is based on PMBOK Guide 6th Edition. There are so many PMP Books, why should you buy this one? While other books focus on passing strategy this book focuses on simplicity and clarity of understanding the concepts. The best way to guarantee acing the exams. Each concept practically explained with examples from different domain. Thus making you practically effective as well. 100’s of illustrations for easy recall and retention and make the book interesting. Loaded with tips and tricks that you can actually use. Every chapter ends with a Ninja Drill to refresh the most important concepts in that Chapter / Knowledge Area. The only book that gives access to “Real Exams” like simulator. Details of access inside the book. This would let you know your improvement areas as well. Author has over 19,000 certified candidates who trained under him / his company called PM-Pulse. The only set of books you would need to buy. They are complete in all respects (Minus the mindless Exams Passing strategies and schemes). What is the philosophy of this book / training? The book is based on 3 simple philosophy. One: if you understand the subject well you will be able to answer any question, no matter how complex, that’s asked to you on that subject. It’s much easier to understand the subject than to run around trying to understand different kinds of questions, schemes, strategies and jargons to clear PMP Exams. We have been using this methodology since 2006 with over 19,000 PMP certified professionals and our candidates not only pass the exams in first try they also become practically better in project management due to “Understanding” the subject. Two: if the subject is explained in an interesting manner and with a lot of real world examples people absorb it better and remember it the longest. Hence these series are filled with apt and real world examples for every single concept. And Three: people respond to illustrations and images better than just plain text. This book is filled with illustrations of concepts, tips and tricks and mind-maps that will make it easy for you to understand as well as help you create image-associations for speedy recalls and retention. Ok! So who is the author? Maneesh Vijaya, PMP Chief Consultant, Mentor, Coach and Trainer on Strategy, Portfolio, Program and Project Management with 25+yr Experience Founder of PM-Pulse, Global REP of PMI, USA Founder of “Read & Pass Notes” Founder of the exams simulation site a2zpm and PM audio

    In The Best Team Wins,author Adam Robinson gives you a proven, straightforward, and effective method for hiring new employees. He teaches you how to rethink the process of finding, assessing, and hiring the right people. New Methods. Robinson, a recruiting professional with over twenty years experience, shows you how to— •Use a Data-Driven Job Profile to Assess Candidate Risk •Build a Candidate Scorecard •Rate the Candidate's Core Competencies •Ask the Right Questions to Dig Deeper in Interviews •Craft an Offer the Candidate Can’t RefuseBetter Results. By following Robinson’s in-depth process, you can eliminate guesswork and focus on building a team that will bring value to your company’s culture and bottom line.

    They will show the lowest injury figures ever, and the rosiest incident counts in years. They want to be proud of these accomplishments, and perhaps they should be. But behind these results hides complexity and contradiction—a messiness that Todd Conklin takes us into with this book. For one, it is pretty obvious by now that trying to lower our incident and injury rates leaves the risk of process safety disasters and fatalities pretty much unaffected. Getting better at managing injuries and incidents doesn’t help us prevent fatalities and accidents—we’ve known that for a long time (Salminen, Saari, Saarela, & Rasanen, 1992). The number of fatalities in, say, construction, or the energy industry, has remained relatively stable over the past decades (Amalberti, 2013; National-Safety-Council, 2004), even when many organizations proudly report entire years (or more) without injury. Lowering the injury or non- serious incident rate can actually put an organization at greater risk of accidents and fatalities. In shipping, for example, injury counts were halved over a recent decade, but the number of shipping accidents tripled (Storkersen, Antonsen, & Kongsvik, 2016). In construction, most workers lost their lives precisely in the years with the lowest injury counts (Saloniemi & Oksanen, 1998). And in aviation, airlines with the fewest incidents have the highest passenger mortality risk (Barnett & Wang, 2000). What lies behind these fatalities? Do they really happen because some people don’t wear their personal protective equipment; that some don’t wear gloves when rules say they should? WorkPlace Fatalities: Failure to Predict is the first book for the industry professional that speaks directly to this important challenge: If your organization is so safe - Why do we have fatal and serious events?

    It applies the same simple visual tools that made Business Model Generation and Business Model You so popular and successful around the world. In fact, this book may be the last teamwork toolkit you will ever need!Most leaders over-rely on verbal and written communications. But that approach is outmoded in today’s systems-driven world. Instead, the Business Model Canvas visually depicts how your team really works and how each person fits into the overall mission. It enables people to recognize what needs doing at any given moment—without being asked.

    System.In a modern day rendition of The Goal, you’ll follow the journey of Ralph Hill as he learns how to positively transform any business from loss to profit in 90 days. Along the way he learns that it’s more than just business. It’s also a journey of personal transformation.Here’s just a fraction of what you’ll discover:<> How to create an unfair advantage in your business.<> What you need to know to separate yourself from your peers.<> The quickest way to increase profits and efficiency improvements.<> The step-by-step process of how to approach big change in business.<> How to run a pilot program as a safe springboard to spectacular success.<> How focusing on the P.R.O.F.I.T.S. System can have the welcomed side effect of personal transformation to your relationships, health and fitness.Ralph’s is a story that you’ll relate to – shooting up through the ranks at his company only to have everything unravel in one quick afternoon. Ralph is left with no job, no prospects, and very little hope.In reality, it was the best thing that happened to him. You’ll watch as Ralph goes from the lowest point of his life to the highest, guided by his mentor and chronicled in his weekly reflections.Required reading by all: business owners, senior managers and consultants. This book will teach you how to turn around a struggling business and grow faster than ever before.

     Businesses big and small need a revolutionary, not evolutionary, digital strategy. Thankfully, serial entrepreneur and CEO Jedidiah Yueh has compiled an arsenal of essential frameworks to help companies survive and thrive in the digital era. With more than twenty years of experience as a digital disruptor, Yueh provides business owners and executives with the critical insights into why current efforts are failing and the tools to build digital products for sustainability, profitability, and survival. Whether you’re an experienced executive, working in a startup, or just interested in technology, this book will help you reap the benefits of the digital renaissance instead of suffering from a digital apocalypse.

    Sales compensation is one of the best tools for motivating any sales force and thus maximizing business revenue. Do you have strategically aligned sales compensation plans or are your pay plans holding back your sales force? Compensating the Sales Force has helped thousands of business leaders worldwide create sales compensation programs that drive sales performance, increase revenue, and trigger business growth. Now, this new edition brings you fully up to date with new approaches for a business landscape where product/solution objectives and customer needs are in constant in flux. Sales guru David Cichelli provides everything you need to build an incentive plan that delivers real financial results. He takes you step-by-step through the process of setting target pay, selecting the right performance measures, and establishing quotas. You’ll learn everything there is to know about: •Why job content drives sales compensation design •Methods for calculating formulas for payout purposes •The roles of quota allocation, sales crediting, and account assignment •Compensating a complex sales organization and global sales teams •Administering, monitoring, and measuring the effectiveness of the program An indispensable resource for anyone involved in sales compensation—from CEOs and sales managers to HR personnel to IT professionals—Compensating the Sales Force provides all the tools you need to design and implement a sales compensation plan that increases profits―and drives the sales team to exceed sales targets.

    

     As a busy manager, you need solutions to everyday work problems fast. The Little Book of Big Management Theories gives you access to the very best theories and models that every manager should know and be able to use.  Cutting through the waffle and hype, McGrath and Bates concentrate on the theories that really matter to managers day-to-day. Each theory is covered in two pages – telling you what it is, how to use it and the questions you should be asking – so you can immediately apply your new knowledge in the real world.  The Little Book of Big Management Theories will ensure you can:  Quickly resolve a wide range of practical management problems  Be a better, more decisive manager who gets the job done Better motivate and influence your staff, colleagues and stakeholders Improve your standing and demonstrate that you are ready for promotion All you need to know and how to apply it – in a nutshell.

    Compartmentalizing problems and solutions and assuming everything can be solved with the right formula can no longer keep pace with the radical changes occurring daily in the modern business world.It's Not Complicated offers a paradigm shift for business professionals looking for simplified solutions to complex problems. In his straightforward and highly engaging style, Rick Nason introduces the principles of -complexity thinking- which empower managers to understand, correlate, and explain a diverse range of business phenomena. For example, why some new products go viral while others remain unnoticed, how office cliques develop despite collaborative work policies and spaces, how economic bubbles form, and how an unknown retiree foiled one of the most carefully planned product launches ever with a single letter to the editor of his local newspaper. Rather than consider complicated and complex as interchangeable terms, Rick Nason explains what complexity is, how it arises, and the errors in solving complex situations with complicated thinking. It's Not Complicated provides managers with fresh, counterintuitive, and actionable models for dealing with challenging business problems.

    To ensure teams are well crafted, motivated, and successful, managers and HR professionals must step outside their comfort zone and adapt to younger, newer ways of thinking—they must become Agile. In Agile People, management consultant Pia-Maria Thoren outlines how managers, human resources professionals, company decision-makers, and employees can adopt the flexible, fluid, customer-focused mindset of modern tech companies to inspire their workers and strengthen their organizations. This essential handbook explains both the theories and practical applications behind the Agile framework, showing how companies can do the following: • Create a structure and culture for an organization to meet future challenges 
 • Give management and HR the changed mindset and the tools to facilitate employee drive and performance • Empower employees to become motivated stakeholders 
 • Adopt hiring practices that value attitude, behavior, and competence • Create a passionate, loyal, and accomplished workforce No matter the size of a company, it can benefit from an Agile mindset and launch into a future filled with successful leadership and motivated employees.

    In times of constant change, speed and instability hierarchy turns out to be an inadequate, perverted and perverting system. Managers behave like heroes who know it all and treat their staff as children.Digital is the opposite of all this; digital is the Renaissance of work. Focus and power are given to the individual – employees and customers. Digital transformation kicks out the feudal system that dehumanises work. Technology in general and social technologies in particular allow employees to raise their voice and connect with people across hierarchical and geographical boundaries.This is quite revolutionary because individuals start to think for themselves and work becomes more purposeful.REVIEWSThis book is at the very intersection between technology and human beings. Thanks to technology, we are all interconnected, we grow as professionals, and we can transform our organisations. Read how technology drives business success and, ultimately, transforms the society we live in. - Saskia Van Uffelen, CEO of Ericsson BeLux and Digital Champion BelgiumABOUT THE AUTHORIsabel De Clercq is passionate about the vibrant interaction between people, brands, social technologies and organisational change. She enjoys delivering a positive message about technologies in general, and about social initiatives in particular.Isabel supports organisational transformation through social initiatives (keynote speeches, awareness sessions and workshops). She is a crusader against Digital Detox and an evangeliser of Working Out Loud. Isabel works as Sparkle Architect and Trend Catcher at Wolters Kluwer Belgium.

    The authors profile outlier and progressive organizations around the world whose leaders have chosen to break from tradition and find new and unique ways of scaling-up. Reinventing Scale-Ups is a collection of ideas, experiences and practical tips to stimulate thinking and help you shape your organization. What you won’t find in these pages are prescriptive answers and “best practices.” Instead, you will be challenged to ask yourself tough questions and will learn what creative approaches have emerged when others have similarly challenged themselves.

    You can hope for something good to happen—or you can make it happen. Paul James transformed himself from a struggling musician living in his brother’s garage to a successful Internet marketer pulling in seven-figures in sales by utilizing seven essential insights. The powerful principles that dramatically altered his life can change yours as well. Controlling your future requires the ability to think differently and a willingness to switch directions quickly, if necessary. Paul offers seven keys to unlocking your hidden strengths and passions, which will enable you to clearly define who you want—and don’t want—to be. He provides effective methods for breaking down a targeted end result into a series of specific, attainable goals you can reach without the help of any outside benefactor. Trusting your fate to good fortune is a dead end. It’s time to take charge of your personal destiny. Reverse Engineer Your Future is your invaluable roadmap out of the comfort zone you’ve been stuck in while waiting for your life to change.

    The goal for the Startup Real Book is to answer a simple question for startups, “How do Ilearn about my business model?”Based on the unknowns in our business, and the questions we ask about our startupbusiness model, there is an experimental or research method to answer it.This book should help us find those answers by showing us what methods are mostappropriate and give us just enough information to craft an appropriate experiment for oursituation, in our industry, in our country, in our business model.It should not be overly dogmatic and should leave sufficient room for interpretation such thatdepending on our unique circumstances, we can still improvise.This is not a textbook, it’s not a “How To” guide, and it’s not a “fake book.” It’s a referencebook.Keep it, refer to it, and toss it to the side when you need to.

    The Intentional Inclusionist™” is for leaders who want to grow as inclusion-minded individuals and exercise their leadership to enhance the workplace, build communities, and have a positive impact on any circle of influence to which they belong. This book, inspired by philosophies of leadership and inclusion, contains principles to help individuals become more intentional in how diversity and inclusion is understood and practiced at the individual level. No matter what your role—an executive, a manager, a business owner, or someone interested in seeing our world improve—you have the power to drive change. It starts with each of us committing our lives to the work of inclusion, believing that our collective effort, one person at a time, one story at a time, can change the way the world looks at human difference.

    It is the World's first Author Assisted Book (Live Book) for Startup Entrepreneurs. The language used in this book is extremely simple with lifelike examples. Startup Easy is divided in two parts: Essentials & Fundraising. The essentials is the first part that is includes the basics that you need to learn before understanding the second part: Fundraising. You must read this book if you are starting a new business, raising funds or scaling up your startup. The Author is a well known Investment Banker for startups having global ratings of 5 out of 5 and ranking among top 20 consultants for venture capital. Shishir Gupta is a Startup Lawyer, Investment Banker, Full Stack Developer and Startup Consultant. He has more than 18 years of business experience in different domains along with consulting experience of startups. He thought of writing this book when he found that there is no book for entrepreneurs that explains the simple concepts of startups like disruption, traction, co-founder, hacker, hustler, hipster, angel investment etc. He also found that the business books are written by successful entrepreneurs, however the language is complex and connect with the readers is not much. This book is carefully written after considering the experience of Author in advising the real entrepreneurs. This book is for everybody, and anybody who wish to explore the vast topic of startups and become entrepreneurs or have the knowledge of startup entrepreneurship. This is not a management book, therefore you won't be learning about accounting concepts or management topics like recruitment, selection, communication, motivation, planning, marketing, sales etc. In fact, this book covers what is left by the management books. After reading this book, you will understand each and everything in the startup world. Also, you will be able to successfully raise a startup. If you are in job then this book will help you in changing your professional life, be ready for the promotions. Students will become great entrepreneurs after reading this book. This book is not boring as it is no-nonsense at all. You will be able to understand each work easily and it will ensure that you keep smiling instead of scratching your head. Examples of existing startups and entrepreneurs are included for the explanations. The best part of this book is that it is connected to reality, it won't be asking you to create an operating system to become the best startup in the world. All the tasks in this book are doable and pretty easy for a common person. This is an author-assisted book; therefore, readers can personally interact with the author. It's a ‘Live Book’ that facilitates interaction with the author through LinkedIn, Facebook, Twitter, Phone, Email and WhatsApp. This book explains the basic concepts of startup in the beginning and then focus upon practical topics like leadership, generating and validation of the idea. You will be able to build a profitable startup from the scratch. You won't be alone after reading this book as our specialized team will help you at each step of your startup journey. The author have researched and included about startups in United States, Australia, England, Italy, Brazil, South Africa, India, China, Japan, Germany, Netherlands, Russia and many more countries. This book will make you a successful Startup Entrepreneur if you have the passion for it, your location, age or experience doesn't matter much if you are serious about learning.

    They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You’ll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." —Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." —Brad Cleveland, founding partner and former CEO, International Customer Management Institute

    They manage the majority of the world’s workforce, but they don’t lead large corporations or big government agencies. Ordinary leaders are rarely written about in books or quoted in magazines. They are, however, important. Maybe not globally, but in their own realm of influence, their leadership makes a difference. The term “ordinary” is also used to highlight the belief that no one ever arrives as a leader. In fact, if someone thinks of themselves as extraordinary, they will not be a very effective leader.Author Randy Grieser presents 10 key insights for building and leading a thriving organization. These are the principles he identifies as instrumental to success as a leader. Writing for leaders everywhere, he inspires, motivates, and explains how to make each insight a reality in your organization. Become a more passionate, productive, and visionary leader by exploring and embracing these 10 insights:Motivation and Employee Engagement: Organizations flourish when employees gobeyond what is expected of them.Passion: A passionate, inspired workforce begins with the leader.Vision: Visionary leaders energize and inspire people to work towards a future goal.Self-Awareness: Knowing your strengths and weaknesses is vital for leading anyorganization.Talent and Team Selection: The right employees must, first and foremost, fit theworkplace culture.Organizational Health: Employees are most engaged when leaders are committed to theemotional well-being of everyone.Productivity: Focusing on how and what things get done increases efficiency.Creativity and Innovation: Building processes for innovation puts creativity to work.Delegation: As you free up your time, you will also increase employee engagement.Self-Improvement: Personal development makes all the other principles easier to achieve.Also included are the perspectives of 10 ordinary leaders from a range of professions, survey feedback from over 1,700 leaders and employees, and a resource section that provides detailed guidance and examples for putting these ideas into action.

    Any honest discussion of management today needs a few. And it's just what you'd expect from the creators of the internet famous blog, The Co-pour.If you're trying to lead a group of people today, the bad news is that it's harder than ever. Your employees have impossible expectations of you, and your investors haven't operated a business in over twenty years. The good news is that there's hope. You can be the leader your people need, but you won't get there without some discomfort.How F*cked Up Is Your Management tackles a massive gap in the conversation about modern leadership. Through personal narrative, and candid storytelling, Melissa and Johnathan Nightingale distill the lessons they've learned and the mistakes they've made into a new management standard.This book doesn't gloss over the hard work, uncertainty, and stress that it takes for startups to get things right. It doesn't glorify those things either. In addition to the swears, this book has thoughtful things to say on:What to do when you double in size but haven't doubled your output How to interview better, hire smarter, and grow and retain the people you've already got Why meritocracy doesn't work and other cultural traps How to build a non-toxic workplace culture and a diverse team Why you don't want superheroes on your team (and definitely don't want to be one) How to manage an employee up and when to manage them out What to do when it all falls apart

    An “out-of-the-box” agile approach won’t work. Instead, unite agile and lean principles for your project. See how to design a custom approach, reap the benefits of collaboration, and deliver value. For project managers who want to use agile techniques, managers who want to start, and technical leaders who want to know more and succeed, this book is your first step toward agile project success

     The Little Book of Big Management Wisdom outlines 90 of the greatest management quotations ever. The majority of quotes have been taken from legendary business leaders and commentators, including Warren Buffet and Peter Drucker. However, there are a few surprise inclusions from such people as Robert Frost and Elvis Presley.  Each quotation, what it means, how to use it and the questions you should be asking, is outlined in two pages so you can immediately start to apply it in the real world.  Packed with advice on how to deal with a wide range of management issues, this book will provide you with the insight and skills you require to succeed. Manage and develop your business Manage yourself and your career Motivate and lead people Turn your customers into partners Plan effectively Make better decisions All you want to know and how to apply it - in a nutshell.  ‘Pure nectar - a distillation of management with passion. Not only a book for Management but should be required reading for any sales executive’. Dr Paul Mycock, Principle Consultant, Ampercom Ltd

    There has been an explosion in writing on this topic in the past 5 years, condemning it as a failure and calling for fundamental change. The vast majority of organizations use the same basic process which I call “Last Generation Performance Management” or PM 1.0 for short. Despite widespread agreement that PM 1.0 is failing, few companies have abandoned it or made fundamental changes to it. While everyone agrees it is broken, few agree on how to fix it. Companies continue to tinker with their systems, making incremental changes every few years with no lasting improvement in effectiveness. Employees continue to achieve amazing things in organizations every day, despite this process not because of it. Nothing has worked because organizations, business leaders and HR professionals focus on PM practices instead of the fundamental purpose of PM and the paradigms, assumptions, and beliefs that underlie the practices. Companies ask their performance management process to do too many things and it fails at all of them as a result. At the foundation of PM 1.0 practices is the ideology of a meritocracy and paradigms rooted in standard economic and psychological theories. While these theories were adequate explanations for motivation and behavior in the 19th and 20th centuries, they fail to account for the increasingly complex nature of organizations and their environments today. Despite the ineffectiveness of PM 1.0, there are powerful forces holding it in place. Information on rigorous, evidencebased recommendations is crowded out by benchmarking information, case studies of highprofile companies, and other propaganda coming from HR think tanks and consultants. Business leaders and HR professionals learn about common practices not effective practices. This book confronts the traditional dogma, paradigms, and practices of PM 1.0 and holds them up to the bright light of scientific scrutiny. It encourages HR professionals and business leaders to abandon PM 1.0 and it offers up a more appropriate purpose for PM, alternative paradigms to guide them and practical solutions that are better supported by scientific research, referred to as “Next Generation Performance Management” or PM 2.0 for short.

    The first book on ‘the most profitable company on earth’, by the bestselling author of Virgin King.This edition does not include illustrations.Intel has been dubbed the most powerful chip company in the world and is now universally acknowledged as the only serious rival to Microsoft. Intel’s products are at the heart of the personal computers everyone uses at home and at work, yet the company has for many years been underestimated, to a large extent as a consequence of its secretive corporate culture.In this, the first book to be written about this company, Tim Jackson exposes a fascinating story of personal rivalry, powerful emotion, technological leadership, aggressive marketing, and spectacular failure and success. A company with as much paranoia as Apple, as much will to succeed as Microsoft, as much pig-headed arrogance as IBM, and led by some formidable characters who risked $1 billion and their entire trade reputation on concealing an error in the Pentium chip, provides the basis for a Barbarians at the Gate of a book by one of our leading authors.‘Has all the elements of a successful novel – power battles among industry titans, excessive wealth, ruthless management and even sex’ – Financial Times

    Featuring the Fennel of Failure, Time's Turnip, The Plum of Performance, the PEAR of Promotion and many more. Amusing and informative, with illustrations that will haunt your dreams for ever. What's not to like?

    

    A manager's handbook, ranked #1 Best Seller during first week of launch on Amazon.co.uk. ('Business, Finance and Law > .. International') and "set to become a business classic". Senior Great Place to Work leader and management expert Bob Lee has studied Trust Index© survey feedback from two million employees across eighty countries to reveal the manager actions and attitudes that have the greatest impact on how their people experience the work place. The result is a comprehensive, easy-to-use guide to developing committed and high-performing employees who are genuinely passionate about what they do. "I grew tired of buying management books that I could never find time to finish reading, so I wanted Trust Rules to be a book that a busy manager could read in ninety minutes max" Bob said recently. "When one reviewer wrote that '...there's not a single sentence too much ... it's ideal for the managers who don't usually read books', I knew I'd nailed it!" At just 27,000 words and 156 pages this may be one of the few management books you'll actually find the time to read from cover-to-cover! And why should you invest that time? Because every manager can be a great manager, but most aren't. That's why great managers get noticed. If you want to rise above the ordinary and lead your team to achieve extraordinary results, Trust Rules will show you how. * * * * Robert Levering, cofounder of Great Place to Work says "Here's the book every manager should read. Bob Lee highlights sixteen rules managers should follow to build trust within their teams and organizations. In very clear and straightforward language, Lee encapsulates lessons based on research from Great Place to Work's huge database of employee surveys and best management practices and his more than fifteen years of interviewing managers." McKinsey's Michael Burchell - expert, organization solutions - writes that "Trust Rules provides succinct, smart, practical guidance on how to create a high-trust, high-performing workplace. Every manager should read this book and refer to it often." And Alex Edmans, professor of finance at London Business School and a leading authority on the superior financial performance of the world's best workplaces says "We all know that creating a great place to work is critical to a company's long-term success, but how do managers actually accomplish this? Bob Lee's book provides sixteen clear, concise principles and guidance for how to apply them to build employee trust in any...organization."

    More than ever before, the world is demanding transparency and accountability from organisational leaders, and there is a growing push to hold leaders responsible for the performance of their organisation. Many executives panic at the thought of what transparency might reveal and how they might be held accountable, but others relish the opportunity to showcase their organisation's performance. The difference is in the leadership methodology. The best leaders already know how their organisation is performing, and that it has improved during their tenure - and they can prove it because they practise evidence-based leadership. This book offers a clear blueprint for building on your existing skills and performance management systems to build a truly high performance organisation.Just three personal leadership habits and three organisation-wide habits can transform your organisation into the powerhouse you know it can be. With a simple methodology and a focus on practical results, this book can help you:Set a strategic direction that really does inspire organisational excellence Gain a true picture of your organisation's performance Master the habits that help you lead a high-performance culture Improve your organisation objectively, measurably and quickly If an organisation can only be as good as its leadership, it's reasonable to place the burden of performance responsibility on those who make the decisions. A leader's job is to inspire, motivate and guide, and those who do it well are already raising the bar. Prove It! gives you a practical model for measurable, real-world results, starting today.

    Building from agreement on outcomes, Agendashift facilitates rapid, experiment-based evolution of process, practice, and organisation. Instead of transformation by imposition – usually contradictory and self-defeating – it helps you keep your business vision and transformation strategy aligned with and energised by a culture of meaningful participation.“If you are a business leader looking for tools that facilitate real change in real organisations, this is your book.”“For exquisite listening and thinking tools – used by your teams and informing your strategy up and down the organisation – look no further than this book.”“It’s like an invitation to pair coach with Mike and see how he uses the tools to implement a culture of continuous improvement in organisations”Mike Burrows is recognised for his pioneering work in Lean, Agile, and Kanban, his ground-breaking first book Kanban from the Inside (Blue Hole Press, 2014), and for championing participatory and outcome-oriented approaches to change, transformation, and strategy. Before embarking on his consulting career, he was global development manager and Executive Director at a top tier investment bank, and CTO for an energy risk management startup.

    Others limp from one lackluster year to the next.What makes one company blossom while another wilts? In CEO Tools 2.0, CEO coach and C-Level executive Jim Canfield reveals the importance of making your business meaningful to yourself, your customers, and your employees. You'll discover how to better communicate your goals, execute your intentions, and optimize your results. The end goal is a healthy, flourishing company that maximizes profits while freeing CEOs from the humdrum routine of daily operations.Imagine having time to fully develop your personal and professional interests, confident in your team's ability to provide high-quality service, products, and results. This is what Canfield offers through a series of seven simple but profound steps:Set your company's directionCommunicate with trustTrack metrics for insightAnticipate (and create) the futureAttract and coach winning team membersBuild an autonomous companyCelebrate your successFilled with practical, actionable ideas and relevant case studies, CEO Tools 2.0 builds upon and updates Kraig Kramers's original CEO Tools. This powerful system enables you to make the most of your time and expertise-and become the CEO you were meant to be.

    You will become a vision-achiever as you learn how to Schedule Your Dream.Life keeps getting busier and busier. It’s so easy to fall into the trap of just coping with your daily responsibilities. You try to keep everyone else happy, and end up putting your personal goals on the back burner. Your weeks are full of stress, missed deadlines, lost papers and frustration … you just can’t seem to find time to do what matters most to you.Are you ready to discover how to streamline your life to make time for your dream? This practical and inspiring book shows you how it really is possible to carve time out of your busy schedule for your goals. It is for both women and men: whether you work at home or in an office, whether your dream is personal or professional. Unlike many self-help books that suggest quitting your job or hiring someone to do most of your tasks, this one lays out 8 steps for pursuing a dream starting from your current situation and budget.The author was inspired to write this book after reading personal productivity books such as: The One Thing, Take the Stairs, Procrastinate on Purpose, The 12 Week Year, and The 5 AM Miracle. It blends strategic tools and tips for organization, motivation and time management into an effective, practical system to advance your dream. Also available in French under the title "Planifiez votre rêve". Reader Comments: Allan C. is rescheduling his life to implement the principles he learned from this book. Nancy N. found it practical and easy to follow, even though she is not a “detail person”. Tom B. is amazed at how following the 8 steps is helping him get organized. Debbie S. said the book was “reading her mail”. Carla C. could hardly wait to print out the free worksheets. Scroll to the top to purchase Schedule Your Dream and make the decision to prioritize your vision! All sale proceeds will be used to fund non-profit translations by The King’s Translators. Click “Look Inside” above the book cover to read the Introduction and a summary of the 8 steps. “Liane has accomplished another milestone in her dream. How is this possible with her calendar filled with family time, translation work, leadership tasks, as well as local and international activities? That’s right: she scheduled it! In this book, Schedule Your Dream, she explains the step by step process any of us can follow. Liane has saved us hundreds of hours, not to mention hundreds of dollars, by pulling together principles she has learned through reading, study, and life experience. Read this book, incorporate the eight steps into your life, and you will see your own dream unfold.” —Jim Poitras, B.Ed.Director of Education/AIM for UPCI Global MissionsChairman of the UPCI French Literature CooperativeLIANE R. GRANT has a knack for finding the most efficient way to accomplish a task with excellence.

    Yet for every amazing success story, there are thousands of stories of products that went nowhere. Most of us aren’t looking at billion-dollar valuations; we’re not looking for an exit. Instead we have a few ideas — some innovative, some not — and we’re trying to determine which to pursue. Likely, you’re working for a company today and you need a step-by-step approach to turn ideas, regardless of their source, into businesses. In Turn Ideas into Products, author Steve Johnson introduces a nimble idea-to-market process with strong emphasis on personal experience with customers. From business planning to product launch, this approach for managing products empowers your product team to work smarter and collaborate better with colleagues and customers.

    Peter Drucker,....

    Unfortunately, our actions too often sabotage our best efforts, producing frustrated teams, poor software quality and driving away our best developers. This book is a mirror for you to reflect on your leadership efforts. It is not for the feint of heart, but for those who are willing to bravely ask, "Do I have this habit?" Based on my 20 years of managing software teams, and coaching other technical leaders, this book points out 7 ways you could be unwittingly hurting your programmers, eroding trust and undercutting motivation and productivity. Chapters include: 1. Withholding feedback until the time is right 2. Forgetting how difficult good programming is 3. Fixing other people's mistakes 4. Not expressing gratitude 5. Constantly pushing the team to deliver faster 6. Breaking promises, no matter how small 7. Taking special privileges Each chapter discusses WHY this is a problem, HOW it can ruin your team, and WHAT you can do to correct it.

    Mastering Digital Business

    One must negotiate in private affairs, as well as in daily business situations. This book demonstrates how to develop and maintain these essential skills.

    But the fact is that Business Continuity Planning does to need to be big and complicated if you are not running a big and complicated organization. Life is complicated enough. Your Business Continuity Management just needs to be effective for your requirements, so that your business can be resilient n the face of life's many challenges. The fact is that small businesses without effective Business Continuity Plans are more likely to be out of business following a disruptive event (such as fire, flood, loss of data, IT failure, etc.) than a business which has a working BCP in place to keep critical business operations running after disaster strikes. In situations such as this, you want to know clearly what needs to be done to keep business running. You need to be prepared so that panic does not cause you to make inappropriate and ineffective decisions which will hurt your business. And you need to be able to put this plan in place without spending a fortune. This book walks you through all the key elements of effective Business Continuity Management and Planning, in plain simple facts. No fancy jargon or double-talk to make the author look smarter, while wasting your time and money. Whether you decide to manage this within your own organization or bring in outside resources, this information will make you an informed consumer and could save you serious $$$$.

    The pervasive focus on Lean tools distracts from the important work of developing Lean leaders at all levels of organizations. Success with Lean requires change. All organizational change requires leadership. Growing leaders of all types can be a long process. Growing Lean leaders takes a bit more work. While it’s easy to declare that an organization is adopting Lean as their operating strategy, in practice, the true practice is to challenge what we hold to be true and the beliefs we credit to our success. Lean leaders must replace their current automatic ways of engaging with people and work while helping others to do the same. The Pocket Sensei is the beginning of your journey.

    The process enabled patients to resolve the effects of their experiences through visualisation and metaphor. He converted the work into a spatial technique called Emergent Knowledge and his techniques have attracted practitioners from all over the world including the UK, Europe, America, Australia and New Zealand. Performance Coaching pioneer Carol Wilson worked with David until his death in 2008, developing courses to train coaches and business psychologists to use his methods in the workplace, in order to relieve mental blocks and limiting behavioural patterns such as fear of public speaking, bullying and thwarted personal potential. This book is the most comprehensive work so far published about David Grove and contains a record not only of his work with Carol, but with leading practitioners across the world, including detailed descriptions of techniques, case histories and biographical details of David’s life. Performance Coaches and Leadership Practitioners will be able to enhance their existing techniques by incorporating ideas, methods and principles from this book. It will help experienced and potential practitioners to gain an overview and a history of David Grove, and to know where to go for further research and learning.

    Culture Infusion is for leaders and aspiring leaders who want to build a legacy, shift perspectives, and lead by example so others are inspired and driven to be their best selves. Whether you are a top-level executive or lead a team, you will find valuable insights in this book on how to create and maintain a sought-after workplace. You’ll learn how to infuse a culture of holistic wellness into all aspects of your organization, from your people to your programs, and how you must thrive personally in order to lead others.Actualize Consulting learned firsthand that effective cultural change starts on a personal, individual level. They spent years building a strong foundation to improve corporate culture, and they now understand that happy employees lead to happy clients. As Managing Director of Human Resources and Operations for Actualize Consulting, author Kerry Alison Wekelo brings us a front-row seat perspective on her experiences, blending her corporate knowledge with her mindful wisdom.Culture Infusion provides nine easy, actionable principles to help you develop a customized game plan to improve your corporate culture and catapult your team to success. You’ll discover key tips and tricks such as the three A’s (Accountability, Acumen, Aspiration) that will aid in goal setting and performance reviews, and the 3P Method (Pause to Pivot to a Positive) that will change how you view every challenge and lead you to communicate more effectively.

    Discover how project managers work, what they do, how they adapt and make decisions, how they inspire and motivate others, what career lessons and advice they can share, and how they landed their current jobs either as project managers or in more senior positions thanks to their success as project managers. Most of the project managers featured in this book--together with a selection of program managers, executives, entrepreneurs, and CEOs with project management backgrounds and responsibilities--work in the technology sector, but many work in other industries, including banking and financial services, consulting, aerospace, energy, and transportation.Bruce Harpham, PMP--a project management career advisor and journalist--has chosen interviewees who range across the spectrum of company size and maturity and of individual career stages--from CEOs who were formerly project managers (such as Mavenlink's Ray Grainger); to founders of project management consulting firms (such as Tramore's Tom Atkins); to project managers at the world's leading tech giants (such as IBM's Bob Tarne, Google's Michael Lubrano, Apple's Seth J. Gillespie, and Cisco's Hassan Osman), in the space industry (such as NASA's David Woerner, Canadian Space Agency's Isabelle Tremblay and EUMETSAT's Hilary Wilson), in financial services (such as TD Bank's Ilana Sprongl and Ontario Municipal Employees Retirement System's Annette Lyjak), and at transportation companies (such as Amtrak's Sarina Arcari).What You'll LearnPracticing project managers and engineers and graduates who aspire to become project managers will learn from the mouths of seasoned exponents at the top of their profession:Break into project management, cultivate leadership skills, and influence higher-upsWin assignments to manage career-advancing projects and ace deliveriesAvoid pitfalls and recover from operational failures and managerial mistakesManage the distractions and pressures of project work successfully while maintaining high moraleDiscover the books, courses, and development strategies they used to make it to the topWho This Book Is For Practicing project managers--including the half million PMI members required to pursue continuing education to maintain certification. The secondary readership is engineers, career-changers, and recent graduates who aspire to become project managers.

    This book, explaining the Operating Model Canvas, shows you how to do this. It teaches you how to define the main work processes, choose an organization structure, develop a high-level blueprint of the IT systems, decide where to locate and how to lay out floor plans, set up relationships with suppliers and design a management system and scorecard with which to run the new organization. The Operating Model Canvas helps you to create a target operating model aligned to your strategy. The book contains more than 20 examples ranging from large multi-nationals to government departments to small charities and from an operating model for a business to an operating model for a department of five people. The book describes more than 15 tools, including new tools such as the value chain map, the organization model and the high-level IT blueprint. Most importantly, the book contains two fully worked examples showing how the tools can be used to develop a new operating model. This book should be on the desk of every consultant, every strategist, every leader of transformation, every functional business partner, every business or enterprise architect, every Lean expert or business improvement champion, in fact everyone who wants to help their organization be successful.

    This book focuses on that ever-important human element. In the rush to get 'lean', many organizations focus solely on tools for increasing productivity, but where do these tools come from? In this book, Collin McLoughlin and Toshihiko Miura look back on their decades of international consulting experience to examine how organizations around the world have transformed on a cultural level by respecting the people who work within them and leveraging their creativity to solve problems.As our workforce becomes more knowledgeable, skillful, and more perceptive of their needs and wants as employees, the ability to reach the true potential of an organization becomes more and more difficult. Managers must look at each individual element of an equation like this in order to fully understand how to achieve an answer. They must begin to answer more focused questions, such as:1. How productive is the existing work climate and culture?2. How do employees, as individuals, navigate the existing work climate? (How do they deal with day-today issues with each other?)3. Where and how are individuals and their work processes assessed?4. What obstacles do employees face every day, and are they empowered to fix these obstacles?5. What role does leadership play at each level of the organization? (Looking at the organization in layers of management.)To address these challenges, this book focuses on three main aspects of leadership and management:1. Addressing and Improving the Perspective of Management -- The ideas presented in this book are not limited to a certain industry or field of work, but can be applied in any setting because they speak to a universal human element.2. Exploring and Improving Work Climate -- Organizations are social entities, operating within their own controlled environment. This book will explore the factors that contribute to, and encourage, a positive work climate.3. Observing and Eliminating Wasteful Work Processes -- Observing wasteful activities and work processes requires a refined perspective. The case studies presented illustrate the How and Why to help refine expertise. This will also lead to the joy and benefits

    Aimed at a non-technical audience, this book aims to de-obfuscate the jargon, explain the various activities that coders undertake, and analyze the specific pressures, priorities, and preoccupations that developers are prone to. In each case it offers pragmatic advice on how to use this knowledge to make effective business decisions and work productively with software teams.Software projects are, all too often, utter nightmares for everyone involved. Depending on which study you read, between 60 and 90 percent of all software projects are completed late, run over budget, or deliver an inferior quality end product. This blight affects everyone from large organizations trying to roll out business change to tiny startups desperately trying to launch their MVP before the money runs out. While there has been much attention devoted to understanding these failings, leading to the development of entire- management methodologies aimed at reducing the failure rate, such new processes have had, at best, limited success in delivering better results.Based on a decade spent exploring the world of software, Patrick Gleeson argues that the underlying reason for the high failure rate of software projects is that software development, being a deeply arcane and idiosyncratic process, tends to be thoroughly and disastrously misunderstood by managers and leaders. So long as the people tasked with making decisions about software projects are unaware of these idiosyncrasies and their ramifications, software projects will be delivered late, software products will be unfit for purpose, and relations between software developers and their non-technical colleagues will be strained. Even the most potent modern management tools are ineffective when wielded blindly.To anyone who employs, contracts, manages, or works with software developers, Working with Coders: A Guide to Software Development for the Perplexed Non-Techie delivers the understanding necessary to reduce friction and inefficiencies at the intersection between software development teams and their non-technical colleagues.What You'll LearnDiscover why software projects are so commonly delivered late and with an abysmal end productExamine why the relationship between coders and their non-technical colleagues is often strainedUnderstand how the software development process works and how to support it effectivelyDecipher and use the jargon of software developmentKeep a team of coders happy and improve the odds of successful software project deliveryWho This Book Is ForAnyone who employs, contracts, or manages software developers--such as tech startup CEOs, project managers, and clients of digital agencies--and wishes the relationship were easier and more productive. The secondary readership is software developers who want to find ways of working more effectively as part of a team.

    The U.S. Government has to provide a $182 billion bailout. A new CEO transforms a near-bankrupt auto company and its infamously competitive culture becomes more collaborative and thrives--making it the only auto manufacturer to not take bailout funds.These stories share a truth: Each leader's personality set the course of their company's future. We all know that IQ, education, knowledge, and technical skills are essential for professionals, but they alone are insufficient for effective leadership. Who you are as a person--your personality and character--drives leadership performance and determines who thrives and who fails.In Personality at Work, psychologist Ron Warren lays out the key personality traits that drive high performance--and the common traits that derail it. Warren clusters closely related traits into four dimensions of behavior:- Teamwork/Social Intelligence- Deference- Dominance - Grit/Task Mastery.Each cluster is broken down into personality traits--13 in all.Personality at Work draws from research using the renowned LMAP 360 with 20,000 leaders and 250,000 360-feedback raters. An assessment used at organizations around the world, LMAP 360 is used at Harvard Business School, Yale School of Management, Underwriter Laboratories, BearingPoint, Deloitte, Teach for America, Clayton Homes, and more than 35 hospital systems throughout the United States.Personality at Work integrates research on personality and performance, teamwork, communications, judgment, and decision-making. You will learn how to ...- Recognize your own personality patterns and those of colleagues- Understand the links between personality, leadership, and organizational effectiveness- Turn insights into action, leading with Grit and EQ to drive individual and team performance