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Building Trust at the Speed of Change: The Power of the Relationship-Based Corporation by Edward M. Marshall
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Integrity Selling for the 21st Century: How to Sell the Way People Want to Buy
Ron Willingham - 1987
In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher." -- Ron Willingham If you've tried manipulative, self-focused selling techniques that demean you and your customer, if you've ever wondered if selling could be more than just talking people into buying, then Integrity Selling for the 21st Century is the book for you. Its concept is simple: Only by getting to know your customers and their needs -- and believing that you can meet those needs -- will you enjoy relationships with customers built on trust. And only then, when you bring more value to your customers than you receive in payment, will you begin to reap the rewards of high sales.Since the publication of Ron Willingham's enormously successful first book, Integrity Selling, his sales program has been adopted by dozens of Fortune 500 companies, such as Johnson & Johnson and IBM, as well as the American Red Cross and the New York Times. In his new book, Integrity Selling for the 21st Century, Willingham explains how his selling system relates to today's business climate -- when the need for integrity is greater than ever before.Integrity Selling for the 21st Century teaches a process of self-evaluation to help you become a stellar salesperson in any business climate. Once you've established your own goals and personality traits, you'll be able to evaluate them in your customers and adapt your styles to create a more trusting, productive relationship.Drawing upon Willingham's years of experience and success stories from sales forces of the more than 2,000 companies that have adopted the Integrity Selling system, Ron Willingham has created a blueprint for achieving success in sales while staying true to your values.
Mother Teresa, CEO: Unexpected Principles for Practical Leadership
Ruma Bose - 2011
And Mother Teresa was its leader.How did this nun with no formal business training create a global brand, become a powerful fund-raising and public relations magnet, and lead a worldwide organization through every phase of growth over the course of forty-seven years? What were her secrets?When we shift our lens and view Mother Teresa from a leadership perspective, a wonderful success story emerges, one filled with inspiration, life lessons, and impact.Ruma Bose spent time in Calcutta working as a volunteer with Mother Teresa and her Missionaries of Charity in 1992. Over time, she discovered that Mother Teresa’s success resulted from the careful application of eight simple and unexpected principles.Through the pages of this book you will have the unique opportunity to learn these principles, share Bose’s experience with Mother Teresa, and discover how to apply Mother Teresa’s principles whether on a single project, throughout an organization, or in your life.Modern, well-timed, and humane, Mother Teresa, CEO helps you discover how you don’t have to be a saint to be a great leader!
How to Get Unstuck: Breaking Free from Barriers to Your Productivity
Matt Perman - 2018
Most people are trying to make a difference where they are, yet they feel overwhelmed, overloaded, and far too busy. How do you get "unstuck" - without resorting to complex systems that take more time to keep up than they actually save?How to Get Unstuck answers this question by introducing readers to ten core principles that are at the heart of becoming an effective person for the glory of God. These principles are flexible enough for people to adapt and apply them to their own life and context. Also included is a plan for getting started in using these principles and applying them to real life.This book is more than just good ideas that you read and never apply. How to Get Unstuck walks you step-by-step through the core principles that free you to be more effective in everything you do. How can we learn the discipline of personal effectiveness? Starting with the Scriptures and drawing on the best research How to Get Unstuck shows Christians how to live integrated lives. True effectiveness is doing something in God's way and for God's glory, and this book will show you how.
Semper Fi: Business Leadership the Marine Corps Way
Dan Carrison - 1998
Marine Corps has been a paragon of world-class leadership, excelling in the areas of motivation, training, and management. Semper Fi -- which since its hardcover publication has become a best-selling, business leadership classic -- shows readers how to adapt these proven practices for their own organizations. Semper Fi goes behind the scenes to pinpoint what works for the USMC, showing readers how to create a training and management culture that brings out the best in all their employees. The book gives readers tough, practical tips for: * inspiring individual initiative * rewarding hard work * encouraging loyalty * working with limited resources * dealing with change * "leading the troops"" at every level of the organization. "This is not," according to Dan Rather, "one of those mumbo-jumbo, pseudo-philosophical books on leadership. Semper Fi is a book you will actually USE, read, and refer to again and again."
The Great Connection
Arnie Warren - 1997
It defines who you are so you can believe in yourself. It explains the DISC behavioral styles in a story with characters representing each style. Because it's a story, the reader can identify with the characters--how they speak and how they act--and therefore more easily identify and connect with their friends in business and personal environments. This is the unique factor contributing to the book's success.
Quick Team-Building Activities for Busy Managers: 50 Exercises That Get Results in Just 15 Minutes
Brian Cole Miller - 2003
But sometimes it's not practical to embark on a full-scale training initiative. Now, supervisors, managers, and team leaders have 50 team-building activities to choose from, all of which can be implemented with no special facilities, big expense, or previous training experience. Readers will find engaging exercises for:* Building new teams and helping teams with new members* Dealing with change and its effects: anger, fear, frustration, and more* Recognizing individual efforts and team accomplishments* Finding creative ways to work together and solve problems* Increasing and improving communication* Leveraging diversity and individual differences to meet team goals* Keeping competition healthy and productive within the teamInstructions and tips for follow-up and variations are included for each activity, and an additional chapter provides valuable advice for working through unexpected difficulties in team-building.
The Radical Leap Re-Energized: Doing What You Love in the Service of People Who Love What You Do
Steve Farber - 2011
It's a novel told in Steve Farber's humorous, poignant, and original voice that takes the reader on a deep exploration of the qualities and practices of real, or Extreme Leadership, and how to apply them in daily life. Part One, The Radical Leap, explores the leadership elements of Love, Energy, Audacity, and Proof; Part Two, The Radical Edge, takes the discussion deeper into innovation, personal clarity and guidelines for changing the world. It sets a new standard for what it means to really lead in today's business world and beyond. Rejuvenate and revitalize with Farber’s amazing The Radical Leap Re-Energized. It is timeless, universal, and extremely useful—and it will catapult you to success!” –Marshall Goldsmith – author of the New York Times bestsellers, MOJO and What Got You Here Won’t Get You ThereToday’s world demands a different leader: one who has the heart and courage to change it for the better. If you’re ready to be one of them, read this phenomenal book and succeed.” –Darren Hardy, publisher SUCCESS magazine, bestselling author The Compound Effect Steve Farber’s work is even more important and more useful today than when it first appeared on the scene.” –Tom Peters, International bestselling author of In Search of Excellence With his strikingly original voice and unparalleled storytelling ability, Steve Farber brings us The Radical Leap Re-Energized. This edgy leadership parable not only entertains and inspires, it teaches us how to become great leaders and change the world in the bargain. We wholeheartedly encourage you to take the LEAP!” –Jim Kouzes and Barry Posner, authors of the bestselling The Leadership Challenge and Credibility If you want to lead as big as you dream, Farber can take you to the extreme. This book is your path to soaring success.” –Tim Sanders, former Chief Solutions Officer at Yahoo! & author of Today We Are Rich Steve Farber’s books are as easy and enjoyable to read as they are insightful. This volume will be a great addition to any leader’s library.” –Patrick Lencioni, president, The Table Group; author, The Five Dysfunctions of a Team The Radical Leap Re-Energized is a clarion call for 21st century leaders and those who aspire to be. The LEAP will stay with me and will be required reading for leaders in my organization” –Tony Uphoff, CEO, UBM TechWeb Steve Farber has captured the heart of leadership in this wonderful book. If you’d really love to make a difference in this world, read it and apply its lessons to your life and business.” –Rita Davenport, former President, Arbonne International There are two types of well-written leadership books: GOOD ones that you read once and pass along to a few friends, or GREAT ones that you read over and over and give to as many people as you can. The Radical Leap Re-Energized is one of the GREAT ones, and it is a total game-changer.” –Tommy Spaulding, author of the New York Times bestseller, It’s Not Just Who You Know Steve Farber’s masterwork, The Radical Leap Re-Energized, is an inspired opus on what it means to be a leader of substance and significance. You’ll find yourself coming back to it again and again.” –Michael E. Ventling, Global CFO, Ernst & Young A brilliantly captivating book, vibrant and audacious, and an absolute joy to read. Every bit as engaging as Steve Farber himself.” –Sally Hogshead, speaker and author of Fascinate: Your 7 Triggers to Persuasion and Captivation Steve Farber leaps again. I was into it the first time. This time, I’m leaping with him!” –Chris Brogan, President Human Business Works I have read most leadership books in print. None have resonated more than this one. It is timeless, relevant and energizing and should be required reading for all business leaders of the 21st century.” –Pamela Slim, author, Escape from Cubicle Nation: From Corporate Prisoner to Thriving Entrepreneur I’ve read the original Radical Leap over a dozen times, and year after year, experience after experience, I have found that the concepts hold fast and true. The Radical Leap Re-Energized kick-starts and expands the experience to the next level. This really is a masterpiece.” –Burton M. Goldfield, President and CEO, TriNet
Motion Leadership: The Skinny on Becoming Change Savvy
Michael Fullan - 2009
Create positive motion in your organization by becoming savvy about change!
Michael Fullan, working with effective change leaders, provides the skinny on motion leadership, or how to "move" individuals, ins
Good Is the New Cool: Market Like You Give a Damn
Afdhel Aziz - 2016
Media-savvy millennials, and their younger Gen Z counterparts, no longer trust advertising, and they demand increased social responsibility from their brands—while still insisting on cutting-edge products with on-trend design. As always, brands need to be cool—but now they need to be good, too. It’s a tall order, and with new technology empowering consumers to bypass advertisements altogether, it won’t be long before the old, advertising-based marketing model goes the way of the major label. If only there was a new model, one that allowed companies to address environmental, civic, and economic issues in a way that grew their brand and business, while giving back to society, and re-branding branding as a powerful force for good. Enter Good is The New Cool, a bold new manifesto from marketing experts Afdhel Aziz and Bobby Jones. In provocative, whip-smart, and streetwise style, they take aim at conventional marketing, posing the questions few have had the vision and courage to ask: If the system is broken, how can we fix it? Rather than sinking money into advertising, why not create a new model, in which great marketing optimizes life? With seven revolutionary new principles—from “Treat People as Citizens, Not Consumers,” to “Lead with the Cool”—and insights and interviews from a new generation of marketers, social entrepreneurs, and leaders of such brands as Zappos, Citibank, The Honest Company, as well as the culture creators working with artists like Lady Gaga, Pharrell, and Justin Bieber, this rule-breaking book is the new business model for the twenty-first century, and a call to action for anyone committed to building a better tomorrow. This visionary book won’t just change your business—it will change the world.
All I Need to Know about Manufacturing I Learned in Joe's Garage: World Class Manufacuring Made Simple
William B. Miller - 1993
All I Need to Know About Manufacturing I Learned in Joe's Garage: World Class Manufacturing Made Simple
Cultural Proficiency: A Manual for School Leaders
Randall B. Lindsey - 1999
The authors meticulously provide information gathered from their experiences working with schools, educational agencies, and organizations across the United States and Canada and show how school leaders can:Gain a personal understanding of what cultural proficiency means in practice Use collaborative activities to effect change in a school Lead a learning community toward becoming a culturally proficient organization
From Paycheck to Purpose: The Clear Path to Doing Work You Love
Ken Coleman - 2021
In his latest book, he draws on what he learned from his own ten-year journey as well as from coaching thousands of others to walk you through the seven stages to discovering and doing meaningful work. Relevant to any job or industry, you’ll learn step-by-step how to:1. Get Clear on the work you were uniquely made to do and why.2. Get Qualified to do the work you were created for.3. Get Connected with the right people who can open the doors to your dream.4. Get Started by overcoming the emotions and mistakes that often hold people back.5. Get Promoted by developing winning habits and traits.6. Get Your Dream Job by doing work you love and accomplishing results that matter to you.7. Give Yourself Away by expanding the dream to leave a legacy.This is your moment. You are needed, and you were made to contribute. It’s time to exit the daily grind and use your talents to start living your dream once and for all.
Overcoming Your Shadow Mission
John Ortberg - 2008
However, the greatest fear leaders face is not something that might happen to them, but something that can happen in them---a degeneration of the heart that robs them of their calling and leaves a deep soul dissatisfaction in its place.John Ortberg describes this menacing fear in terms of mission and shadow mission. A mission is the highest purpose to which God calls us; a shadow mission is an authentic mission that has been derailed, often in imperceptible ways. Ortberg writes, 'Part of what makes the shadow mission so tempting is that it's usually so closely related to our gifts and passions. It's not 180 degrees off track; it is just 10 degrees off track, but that 10 degrees is in the direction of hell.'Every leader has a mission---and a shadow mission. Even Jesus had to battle a shadow mission; it was to be a leader without suffering---to be the Messiah without the cross. Ortberg writes, 'If we fail to embrace our true mission, we will live out our shadow mission. We will let our lives center around things that are unworthy, selfish and dark.' Using characters from the remarkable Old Testament story of Esther, Ortberg demonstrates the disastrous consequences of succumbing to shadow mission, and the stunning rewards of whole-hearted commitment to mission. With characteristic humor and insight, the author invites us to follow Esther's example and courageously choose to embrace the mission God gives. Like Esther, we can lead without fear---even in threatening circumstances---because we know God is always at work in unseen, unknown and unlikely ways.
Carolyn 101: Business Lessons from The Apprentice's Straight Shooter
Carolyn Kepcher - 2004
One of Donald Trump's advisers shares her wisdom and business advice for professional women, explaining how to get ahead in business, how to deal with a difficult boss, and how to maintain a healthy professional and personal balance.
Build to Last
Keith Callahan - 2018
They aren't better than you or more deserving. They don't work harder than you, either. But they do understand the importance of developing leaders on their team in order to create sustained, long term success.You have the ability to change your mindset and to develop yourself and others on your team, as leaders.In his groundbreaking book, Build to Last, Keith Callahan lays out the intentional way successful network marketing professionals build - the way a CEO builds a business. The cornerstone of a build-to-last business is leadership and relationships. It's built by first becoming a leader yourself and then developing those you mentor into leaders.In this book you will learn:The mindset and philosophy of top network marketers How to identify and push past your limiting beliefsHow to lead yourself so you can lead othersHow to attract leaders into your businessHow to mentor and develop leadersHow to push those you're mentoring past their limiting beliefsHow to create financial and time freedomHow to earn a 6- or 7-figure income year after yearFollowing the detailed guidance Keith Callahan offers in Build to Last, he went from bankruptcy to 7-figure success in his network marketing business. During nearly a decade in the industry, he has mentored many people on his team of 30,000 distributors to 6- and 7-figure success.With Keith Callahan's book, you can build a network marketing team that allows you to help the most people and earn the highest, long-term, stable income. The end goal is a business that thrives for years to come and does so - here's the important part - with or without you.