Resonate: Present Visual Stories that Transform Audiences


Nancy Duarte - 2010
    So why then do so many audiences leave feeling like they've wasted their time? All too often, presentations don't resonate with the audience and move them to transformative action.Just as the author's first book helped presenters become visual communicators, Resonate helps you make a strong connection with your audience and lead them to purposeful action. The author's approach is simple: building a presentation today is a bit like writing a documentary. Using this approach, you'll convey your content with passion, persuasion, and impact.Author has a proven track record, including having created the slides in Al Gore's Oscar-winning An Inconvenient TruthFocuses on content development methodologies that are not only fundamental but will move people to action Upends the usual paradigm by making the audience the hero and the presenter the mentor Shows how to use story techniques of conflict and resolution Presentations don't have to be boring ordeals. You can make them fun, exciting, and full of meaning. Leave your audiences energized and ready to take action with Resonate.

Roadtrip Nation: A Guide to Discovering Your Path in Life


Mike Marriner - 2003
    Everywhere you turn people try to tell you who to be and what to do with your life. We call that the noise. Block it. Shed it. Leave it for the conformists. As a generation, we need to get back to focusing on individuality. Self-construction rather than mass production. Define your own road in life instead of traveling down someone else’s. Listen to yourself. Your road is the open road. Find it.”—Mike and Nathan ***** After college Mike Marriner and Nathan Gebhard had no idea what to do with their lives. All they’d been exposed to were standard career paths like doctor and consultant—roads that didn’t fit them at all. To see what else was out there they took a roadtrip across the nation in a huge forty-foot RV to meet with people who had successfully defined their own paths in life—including the chairman of Starbucks; a lobsterman from Maine; the director of Saturday Night Live; the conductor of the Boston Philharmonic; the first female Supreme Court Justice of the United States; head stylist for Madonna; and the CEO of National Geographic Ventures. All told, one hundred and forty people candidly shared their stories about how they got from college to the present. Now in Roadtrip Nation, Mike and Nathan share the most compelling tales with you. Along the way, they explain how you, too, can get out there and meet people on your own. From making cold calls to asking stimulating interview questions, Roadtrip Nation will give you the tools to create a life that you’ll look back on and say: “I was true to myself every step of the way.”

Working with Bitches: Identify the Eight Types of Office Mean Girls and Rise Above Workplace Nastiness


Meredith Fuller - 2013
    But you can usually sense when something's “off”—particularly if you're completely stressed out and hate the job you used to love. Let's face it, ladies: there are plenty of nasty, manipulative, and destructive women in the workplace who fly under the radar while ruthless alpha males get all the bad press.In Working with Bitches, psychologist Meredith Fuller offers practical advice on how to recognize and manage difficult women at work. Dr. Fuller combines actual cases with tips that women can use right away to defuse even the worst situations. Readers will learn how to deal with the eight types of “mean girls” they might face in the office and find powerful reassurance that they are not alone.

Leadership Passages: The Personal and Professional Transitions That Make or Break a Leader


David L. Dotlich - 2004
    The good thing about these passages is that they're predictable, and with proper preparation, leaders not only can survive them to become stronger but can use these experiences to enhance their leadership, compassion, and effectiveness. This book lays out thirteen specific "leadership passages" based on research, interviews, and coaching of senior executives in such well-known companies as Johnson & Johnson, Novarits, Intel, GE, and Bank of America. For each passage, the authors describe what to expect, how the passage constitutes a choice point, and what effective leaders do to navigate and grow from the challenge. Some of the passages include: moving into a leadership role for the first time, dealing with significant failure for which you are responsible, derailing/losing your job, being acquired/merging, losing faith in the system, understanding the importance of children, family and friends, and personal upheavals such as divorce, illness, and death. The authors provide a wealth of practical tools and techniques to improve your leadership, along with real-life examples from recognizable leaders and breakthrough ways in which companies can use the concept of leadership passages to grow talent.

37 Ways to BOOST Your Coaching Practice: PLUS: the 17 Lies That Hold Coaches Back and the Truth That Sets Them Free!


Steve Chandler - 2015
     Remember what coaching's really about. It's about looking for ways to touch the soul, and having someone's life change. Coaching simply can't be sold like other things are sold. And that turns out to be good news. Once you begin practicing true connection, you become successful. In 37 Ways to BOOST Your Coaching Practice, Steve Chandler shows just what steps to take - and the 17 lies to avoid - to give your prospective clients a powerful experience of the work you do. Learn to fill your practice by moving beyond coaching-as-a-concept. Creating clients happens one coaching conversation at a time, one true connection at a time.

The Servant as Leader


Robert K. Greenleaf - 1991
    Powerful, poetic and practical. The Servant as Leader describes some of the characteristics and activities of servant-leaders, providing examples which show that individual efforts, inspired by vision and a servant ethic, can make a substantial difference in the quality of society. Greenleaf discusses the skills necessary to be a servant-leader; the importance of awareness, foresight and listening; and the contrasts between coercive, manipulative, and persuasive power. A must-read.

Find Out Anything From Anyone, Anytime


James O. Pyle - 2014
    Most people trip through life asking bad questions—of teachers, friends, coworkers, clients, prospects, experts, and suspects. Even people trained in questioning, such as journalists and lawyers, commonly ask questions that get partial or misleading answers.People in any profession will immediately benefit by developing the skill and art of good questioning. Find Out Anything From Anyone, Anytime will give you the power to: Identify and practice good questioning techniques Recognize types of questions to avoid Know the questions required when hearing unconfirmed reports or gossip Practice good listening techniques and exploit all leads Determine when and how to control the conversation Gain real expertise fastWithin professional interrogation circles, Pyle is known as a strategic debriefer—meaning there is no one around him more skilled at asking questions and getting answers. He has been training other interrogators in questioning techniques since 1989.

You're It: Crisis, Change, and How to Lead When It Matters Most


Leonard J. Marcus - 2019
    An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits.The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most.A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.

Secrets of Power Negotiating: Inside Secrets from a Master Negotiator


Roger Dawson - 1988
    Covers every aspect of the negotiating process with practical, proven advice: from beginning steps to critical final moves.

Public Relations: Strategies and Tactics


Dennis L. Wilcox - 1986
    Now in its Eighth Edition, Public Relations: Strategies & Tactics combines numerous current real-life case studies with fundamental concepts of the field, helping students relate theory to the actual practice of public relations. Grounded in scholarship, the main text and features are all built on references to landmark studies and situations in today's headlines. In this age of corporate and political scandals, terrorism and national health issues, a new chapter, Conflict Management: Dealing with Issues, Risks and Crises, lays the groundwork for understanding and coping with various crises. Written in a disarming and accessible style, this edition also focuses technology in every application, and it leads readers to think about other creative ways to use new media. This edition continues to be the most definitive, comprehensive introductory text in the market, written by two leading public relations educators

Brand You: Turn Your Unique Talents into a Winning Formula (Financial Times Guides)


John Purkiss - 2009
    In these self-reliant times, it's essential to be remembered for the right reasons."Brand You "helps you develop a powerful personal brand, both on- and offline, and shows you how to: Discover your talents, values and purposeBecome more visible in your marketMake the most of your networksBuild your brand online using blogs, LinkedIn, Facebook and TwitterAttract people who want what you do in the way that you do itThis new, extended edition is the definitive guide to personal branding and is packed with new material on social media, charisma and discovering your mission, as well as new exercises and examples. It is supported by valuable extra tools.To succeed in today's fast-paced environment, you have to know yourself and be able to communicate your brand to the outside world. This book will show you how. Highly recommended.- Gemma Greaves, Marketing Director, The Marketing Society.A must-read for everyone, from trainees to board members.- Sanjay Shah, Chief Financial Officer, The London Clinic.

CHATTER: Small Talk, Charisma, and How to Talk to Anyone (The People Skills, Communication Skills, and Social Skills You Need to Win Friends and Get Jobs)


Patrick King - 2014
     Does the thought of “small talk” make you cringe? Do you wish you were more magnetic and charismatic? Do you want to learn how to instantly turn surface interactions into lasting and deep connections? If you answered “yes” to any of those questions, you need this book immediately! We’ve all heard that life is about who you know… but that’s only half the picture. CHATTER will show you step by step how to become the person who can build intimate rapport with anyone they meet, expertly work a room, win instant friends, and project a winning image that people will flock to. This isn’t a book of one-liner conversation topics and generic “you can do it” tips that other books would have you believe will make you successful. Through my 20 Chatter principles, you will learn to master skills that will make you shine in everyday interactions, such as: • How to bulletproof your verbal/non-verbal first impression and first 30 seconds of any interaction • How to handle conversation lulls and silences – and prevent them in the first place • 3 easy ways to be proclaimed as perceptive as a mind reader • The best icebreakers for any situation (hint: use your surroundings!) • Speaking comfortably on topics that you have little to zero knowledge on • 4 ways to make people open up to you on an intimate level. • How to handle uncomfortable or hostile topics • The best way to gracefully exit a conversation … as well as advanced communication skills and techniques that will change your life: • The building blocks of charisma and how you can embody them • How to implement emotional intelligence in your daily life • The most powerful mindset for connecting on an intimate level within seconds • How to listen so effectively that it’s like giving out truth serum • The best and most memorable way to introduce people All summed up with a convenient cheat sheet at the end! Mastering the skill of CHATTER (small talk, charisma, and how to talk to anyone) has numerous benefits for anyone in any walk of life. Done correctly, you will be able to visibly improve your life – more intimate and loving relationships, stronger and deeper friendships, rising above office politics, leapfrogging better job candidates, handling any social situation with grace – the benefits are countless, and the price is small. Wouldn't it be nice to be in command of your social life, talking with strangers, and make friends instantly? Communication skills and people skills for a better life. Don’t hesitate to pick up your copy today!

Technical Communication: Principles And Practice


Meenakshi Raman - 2005
    This is a comprehensive book specifically aimed at undergraduate students of engineering and conforming to the syllabi of major institutes teaching this subject. Adopting a direct, functional and practical approach, the book presents an exhaustive treatment of the basics of technical communication, both oral and written. It covers contemporary topics such as technical proposals, research papers, technical theses, dissertations, and instruction manuals. Also included are recent developments in communication technology such as the use of the Internet and contemporary software. With its up-to-date coverage and practical orientation, the book would prove to be an extremely useful text for students, while also serving as a ready reference for day-to-day communication.

The Pathfinder: How to Choose or Change Your Career for a Lifetime of Satisfaction and Success


Nicholas Lore - 1998
    Through more than 100 self-tests, exercises, and other diagnostic tools, this guide helps readers uncover their natural aptitudes, major interests and values, and ultimate goals. Illustrations.

Let's Talk: Make Effective Feedback Your Superpower


Therese Huston - 2021
    Yet many see it as an awkward chore: Recent studies have revealed 37% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback.This trail-blazing new model eliminates the guesswork. Dr. Therese Huston, the founding director of the Center for Excellence in Teaching and Learning at Seattle University, discovered that the key to being listened to is to listen. First, find out what kind of feedback an employee wants most: appreciation, coaching, or evaluation. If they crave one, they'll be more receptive once their need has been satisfied. Then Huston lays out counterintuitive strategies for delivering each type of feedback successfully, including:- Start by saying your good intentions out loud: it may feel unnecessary, but it makes all the difference. - Side with the person, not the problem: a bad habit or behavior probably is probably less entrenched than you think. - Give reports a chance to correct inaccurate feedback: they want an opportunity to talk more than they want you to be a good talker.This handbook will make a once-stressful ordeal feel natural, and, by greasing the wheels of regular feedback conversations, help managers improve performance, trust, and mutual understanding.