Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots.

    The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. In Right Away and All At Once, Brenneman takes what he’s learned from turning around or tuning up many businesses?including Continental Airlines and Burger King?and distills it into a simple, clear, 5-step roadmap that anyone can follow. His 5 steps teach you how to prepare a succinct Go Forward plan, build a fortress balance sheet, grow your sales and profits, choose all-star servant leaders, and empower your team. For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But ten years ago he realized that he could apply these same business principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life?faith, family, friendship, fitness, and finance?into consideration. Brenneman’s inspiring examples, from both his business and life, demonstrate the astounding effects these 5 steps can have when you apply them right away and all at once.

    It’s helpful for learning Agile and Scrum, and also for a basic preparation for the PSM I exam (Professional Scrum Master level 1). It can also act as a simple reference for Scrum practitioners.

    "The Powell Principles " outlines the decision-making habits, success strategies, and leadership philosophies of Secretary of State Colin Powell, and provides fascinating examples of how Powell has used them to overcome numerous obstacles in his climb to the top. Filled with insights that are refreshingly honest, this concise, powerful book reveals how you can dramatically improve your leadership skills and achieve unmatched levels of professional success, while inspiring others to extraordinary performance.

    Introduction to Services Chapter 2. Conceptual Framework for the Book: The Gaps Model of Service Quality PART TWO: FOCUS ON THE CUSTOMER Chapter 3. Consumer Behavior in Services Chapter 4. Customer Expectations in Services Chapter 5.

    This edition explores the major concepts and theories of the psychology of bargaining and negotiation, and the dynamics of interpersonal and intergroup conflict and its resolution.

    "Social Media Explained" explores the fundamental strategies and answers the biggest questions every business professional needs to answer before diving into a social media initiative! The is the must-have guide for understanding the sociological and psychological drivers that make social media marketing work.

    For decades, understanding management—what works, and what doesn't—has been the pursuit of the world's best and brightest. Globally, there are more than 1,500 credible schools offering master's degrees in business administration, and hundreds of magazines and newspapers and thousands of books devoted to the subject. What's been missing is a simple and convenient way to disseminate the best ideas and practices to managers everywhere, at all levels and in all kinds of industries and organizations. The Wall Street Journal Essential Guide to Management draws the best from the existing body of knowledge and research, and summarizes it in a simple, clear, and useful way. Focusing on classic and contemporary works that have been recommended by members of The Wall Street Journal CEO Council—all chief executives of large and successful global companies—it is an invaluable reference and essential tool for every manager, new and experienced alike.

    It is filled with lessons and examples from the author's 40 years of experience, and shows how to set performance standards, make sure the right work is being done, and remove performance barriers. It also illustrates how leaders can make the transition to the next level and achieve full performance. This audiobook gives leaders in any industry an advantage over the competition.

    There are also player vignettes, rule breakdowns, definitions of derby slang and lots of pictures to accompany Mabe’s semi-fanatical text.”—CurveScores of American women are leading double lives. By day they are librarians, financial analysts, bartenders, teachers, and even mothers; by night their athletic alter egos assume their authority with monikers such as Helen Wheels, Dirty Britches, Anna Mosity, and Assaultin’ Pepa. They lace up their skates, slide into racy racing uniforms, and adorn a full set of protective gear. One of America’s greatest sports is back—roller derby. In Roller Derby, readers will encounter roller derby in its various incarnations, from the original Depression-era games through the days of Roller Jam to its current revival. What started as a dance-a-thon-style test of endurance has evolved into a unique sport that exemplifies point-scoring, body-checking, speed, blood, punches, and miles and miles of personality and style. Punctuated throughout the book are derby vignettes: stories from old-school and new-school girls, the process of selecting a derby name and style, the artistic element to logos and uniforms, so-gruesome-you-just-have-to-look injuries, what’s legal during a bout and—more importantly—what’s not, and much more. Encircling the story of roller derby are vintage promo paraphernalia and histori-cal photographs, as well as stunning, full-color and black-and-white, modern-day shots of the women, the bouts, and the sport.

    A key component of the facilitator-lead Five Dysfunctions of a Team Workshop, the Team Assessment delivers what the name implies "a team assessment" rather than an individual self-assessment. It provides participants with an opportunity to begin exploring the pitfalls that are side-tracking their team. Easy to use, the Assessment is ideal for team off-sites, retreats, or a series of team development meetings. It will help teams of all types increase their cohesiveness and productivity.

    They are valuable knowledge, wisdom and insights passed down to us from the past all the way to the present. Through these quotations, we are learning from their greatest experiences and wisdom. I personally use such motivational quotes throughout my life. I always surround myself with these quotes. I post them in such places so that I can be inspired every day. I believe that our circumstances can change based on what words we read, hear, and speak. Instead of keeping these to myself, I decided to compile 200 of the most inspiring quotes ever said so that you can also benefit from these words of wisdom. Some are by famous people and some are by those you probably never heard of but their quotes are in the same way remarkable. I trust you will find them insightful and useful. I hope it helps to motivates and inspires you to reach a new level of success and personal greatness in your life. Just as much as it does for me. Use these quotes to fill your life with positive, inspirational words that will fuel the engine of your mind. I certainly hope that you will also see this as a resource rather than just a quick article to read. I encourage you to save this as a resource so that you can come back to it when you need to be motivated. Even reading one or two of these every day will be a great source of positive energy for your day to day life.

    This handy reference will help project managers and students enhance their knowledge in specific areas and test themselves on issues that are essential to successful project management.

    Helen Keller truly loved this life."This volume is testimony to the many facets of Helen Keller, but most of all to the legacy of her life. Her abiding concern was to leave the world a better place than she found it, and simply by leaving us her example, she succeeded admirably in that goal." - from the foreword by Former President Jimmy Carter

    Most leaders need reminding everyday that with their privileges comes responsibility and obligation. If any young man or woman seeking to become a leader and not a manager only reads one book on leadership, let it be this one!