Shmooze: The Art and Science of Selling Through Relationships presents a composite character of the most successful and gregarious salespeople in America. This character, Mr. Shmooze, demonstrates how to turbocharge sales results by maximizing relationship-selling strategies.

    Our traits and habitual behaviours can become traps. In each chapter of The Coach's Casebook the reader follows a skilled coach working with a client who is struggling with one of the twelve traits which every coach will face in their coaching work - traits such as people pleasing, perfectionism, impostor syndrome, performance anxiety and procrastination. In each of the case studies in The Coach's Casebook, the coach shares their emotions, their thought processes and their reflections from coaching supervision as they try to understand the psychological origins of these behaviours and to work out how to help their client.This book is a great book for leadership development and has been used extensively for executive leadership for results but is above all designed to help you improve your coaching practice. It gives you practical, tried and tested techniques which you can use today to improve your coaching habits and coaching practice to help your clients to change the habits of a lifetime.Both Kim and Geoff are thought leaders in business coaching and mentoring as well as coaching supervision and use this book to explain the key coaching principles in their coaching practice to help you develop great coaching habits.

    Regularly priced at $4.99. Read on your PC, Mac, smart phone, tablet or Kindle device. ----------------- This is not the Best Seller "The Alchemist" by Paulo Coelho. This is an essay on the Most Important Life Lessons of "The Alchemist". (If you haven't read the Alchemist yet, I recommend you do it before reading this book ... although you can also read this book without having read the Alchemist before) ----------------- This book contains proven steps and strategies on how to seek your personal legend; to follow your dreams, and along the journey learn lessons only you and the soul of the world would know. Paulo Coelho ventured his readers into the soul of the world with his enticing masterpiece “The Alchemist”. Enter the world of Santiago, a dreamer who fancy travelling, that is why he traverse his parent’s plans for him of becoming a priest and chose to be a shepherd. The dream that appears in his sleep was of treasures hidden at the Egyptian pyramids, so in search for it, he travelled all the way from Andalusia to the unbounded dessert of Egypt. The story will let you encounter the teachings of the world, most of it was already known to you but the realization will only come dawning after your journey with Santiago. Now start reading it and begin seeking for your own personal legend. Here Is A Preview Of What You'll Learn... The man you wanted to be Language of the soul The world’s greatest lie Personal legend The secret of happiness You cannot trust everyone Language of the world Don’t get used to the way things are Purification of oneself Never be afraid of losing what you have The mysterious chain that links one thing to another Language of love True love is letting go Kinds of alchemist The treasure and the heart Principle of favorability Soul of God The most precious treasure Much, much more! Scroll Up and Download your Copy Today! Be a Companion of Santiago and Learn all these Life and Spiritual Lessons he discovered in his journey! Take action today and download this book for a Limited Time discount of only $2.99! Tags: the alchemist, alchemist, paulo cohelo, the alchemist paulo cohelo, spirituality, personal growth, inspiration, spiritual books, spiritual

    Most of us habitually carry our mindset and emotional state from one of these activities to the next - and all too often this has negative, occasionally disastrous consequences.For years we've been told it's getting the 'big' stuff right that gives us balance and makes us happy: the holidays, the audacious goals, the pay rises. But in our hearts we know it's really the small stuff: a great result at work, our welcome home, an absorbing conversation, a game with the kids.This book is all about getting the small stuff right - not 'sweating' it, but making it much more rewarding, much more often. It's about using the 'Third Space' (that moment of transition between a first activity and the second that follows it), to mentally 'show up' right for whatever comes next. Gaining control of the Third Space will empower you to do this any time and every time. You will consistently be your best for your work, your family, your friends and yourself - and you will find that the key to balance and happiness was always there waiting for you in the Third Space.Includes a foreword by Stephen Lundin, author of Fish.

    What Does Somebody Have to Do to Get a Job Around Here? puts a former Human Resources executive turned employee advocate in your corner. Cynthia Shapiro reveals the best-kept job secrets that employers don't want you to know including:*Secret #8: A computer is deciding your job prospects.*Secret #12: Professional references are useless.*Secret #18: There is a "type" that always gets the offer.*Secret #21: The Thank-You note is too late.*Secret #28: Always negotiate.* …and thirty-nine more!Once you know the secrets you can create a winning resume, ace the interview, and land the job of your dreams.Cynthia Shapiro, M.B.A., E.L.C., P.H.R., author of Corporate Confidential, is a former human resources executive and consultant. Now a personal career coach and employee advocate, she provides consultations and advice for employees all over the world. Her unique brand of career advice has been seen on ABC, CNN, FOX News, PBS and MSNBC; in the pages of Fortune, Glamour, Self, Details, Essence, Marie Claire, and is widely read in major newspapers across the U.S. Cynthia Shapiro lives and works in Los Angeles, California.

    Three dots to represent Dallas, Houston, and San Antonio. Three arrows to show direct flights. Problem solved, and the picture made it easy to sell Southwest Airlines to investors and customers. Used properly, a simple drawing on a humble napkin is more powerful than Excel or PowerPoint. It can help crystallize ideas, think outside the box, and communicate in a way that people simply “get”. In this book Dan Roam argues that everyone is born with a talent for visual thinking, even those who swear they can’t draw. Drawing on twenty years of visual problem solving combined with the recent discoveries of vision science, this book shows anyone how to clarify a problem or sell an idea by visually breaking it down using a simple set of visual thinking tools – tools that take advantage of everyone’s innate ability to look, see, imagine, and show. THE BACK OF THE NAPKIN proves that thinking with pictures can help anyone discover and develop new ideas, solve problems in unexpected ways, and dramatically improve their ability to share their insights. This book will help readers literally see the world in a new way.

    This marks a burgeoning global trend away from the winner-takes-all, masculine approach to getting things done. Drawing from interviews at innovative organizations in eighteen nations and at Fortune 500 boardrooms, the authors reveal how men and women alike are recognizing significant value in traits commonly associated with women, such as nurturing, cooperation, communication, and sharing. "The Athena Doctrine" shows why femininity is the operating system of 21st century prosperity: Leadership: values traditionally associated with women create more effective leadership and organizational strategies in today's society.Career management and self-improvement traits associated with women--flexibility, empathy, and honesty--underpin career mobility and personal fulfillment.Change management: feminine traits help us adapt seamlessly and effectively to today's changes.Brought to life through real world portraits of women and men who lead Fortune 1000 businesses, new ventures, government and nonprofit agencies, and community groups--and backed by rigorous data--"s"ocial theorist John Gerzema and author Michael D'Antonio show how traditionally feminine traits are ascending and bringing success to people and organizations around the world. By nurturing, listening, collaborating and sharing, women and men are solving problems, finding profits, and redefining success in every realm.

    The situations, characters and plant politics will ring true with many readers.In a cool, readable style, Andy & Me follows Tom's relationship with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success -- both in his plant and in his personal life -- he learns from Andy that successful improvement is "endless and eternal."

    The third mini-ebook by the acclaimed author of What the Most Successful People Do Before Breakfast reveals how a few simple changes can make you more productive and fulfilled in your career.In her bestselling mini-ebook What the Most Successful People Do Before Breakfast, Laura Vanderkam showed us how to take advantage of our often ignored morning hours to achieve our dreams.Then in the sequel, What the Most Successful People Do on the Weekend, she revealed why the key to a better week is a better weekend.Now, in the third mini-ebook of this trilogy, What the Most Successful People Do at Work, Vanderkam shows us how to ignite our careers by taking control of our work days.

    It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users.Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects

    They will learn how to:Outsell by getting appointments with people who absolutely, positively do not want to see you, and then making them glad they said "yes!"Outmanage by arming yourself with information on prospects, customers, and competitors that the CIA would envy - using a system called the "Mackay 66."Outmotivate by using his insights to help yourself or your kids join the ranks of Amercia's one million millionaires.Outnegotiate by knowing when to "smile and say no" and when to "send in the clones."This one-of-a-kind book by a businessman who's seen it all and done it all has sold almost 2 million copies, and is the essential roadmap for everyone on the path to success.

    Meanwhile, countless entrepreneurs shot themselves in the foot with basic PR mistakes — spending far too much money hiring the wrong sort of PR people. The goal of this book is simple: to save entrepreneurs from the overpriced and ineffective PR gurus of the world — and to give them the tools they need to take on the media themselves (or at least, to hire someone who doesn't stink).

    In Essential Advantage, Booz & Company's Cesare Mainardi and Paul Leinwand maintain that success in any market accrues to firms with coherence: a tight match between their strategic direction and the capabilities that make them unique.Achieving this clarity takes a sharpness of focus that only exceptional companies have mastered. This book helps you identify your firm's blend of strategic direction and distinctive capabilities that give it the "right to win" in its chosen markets. Based on extensive research and filled with company examples—including Amazon.com, Johnson & Johnson, Tata Sons, and Procter & Gamble—Essential Advantage helps you construct a coherent company in which the pieces reinforce each other instead of working at cross-purposes.The authors reveal:· Why you should focus on a system of a few aligned capabilities· How to identify the "way to play" in your market· How to design a strategy for well-modulated growth· How to align a portfolio of businesses behind your capability system· How your strategy clarifies growth, costs, and people decisionsFew companies achieve a capability-driven "right to win" in their market. This book helps you position your firm to be among them.