Email Etiquette: Netiquette in the Information Age


David Tuffley - 2011
    While there have been attempts to establish one standard or another as the default, there is no common agreement. So beware people telling you there is one right way, they are assuming too much. As a general rule though, netiquette involves the same principles as plain old etiquette -- basic courtesy, respect and ethics. Treat people the way you would want to be treated yourself. By following the principles outlined below, the recipient of your email will be more likely to read and act, if not be favorably impressed by your message:Subject line to summarise the message. Make the Subject line summarise the body of the e-mail. Ask yourself, 'will the recipient(s) know what this e-mail is about'. For example, Instead of Subject: Exam, say Subject: Location of 1508INT Exam, 23 July 2011.Don't assume the recipient knows the background. Include enough contextual information at the beginning of the e-mail for the recipient to know what the matter is about. If in doubt, put background information in. For example, don't say can I have an extension for my assignment?, instead say I refer to the CIT3622 assignment 1 that I handed in late. I was ill and have a doctor's certificate. May I ask for an extension on the basis that I was too ill to do it on time?Keep it concise. Keep messages brief and to the point, but not so brief that it causes the problem outlined in the previous point. This includes deleting any irrelevant text when an email has been back and forth several times. No-one wants to scroll down through pages of text in order to reach the message they want to read. If the sense of the email will be lost by deleting that text, however, leave it in.Reply within 24 hours. Try to reply within 24 hours, less if possible. In fact, get in the habit of replying immediately -- it is the polite thing to do, and the recipient will appreciate a prompt reply. It also makes you look efficient. The longer you leave it to reply, the more likely you will forget or have too big a log-jam of unanswered email.Allow time for a reply. E-mail messages are not usually required to be answered immediately, though it is good practice if you do. Before sending a reminder, allow some time for a response, some times even a few days. Not everyone is online 24 hours a day.Use the BCC field when sending bulk email. If you're sending email to a whole list of people, put their email addresses in the BCC field. That way, the privacy of the recipient is respected, and spammers cannot harvest the email addresses for their dastardly purposes.

Slack: Getting Past Burnout, Busywork, and the Myth of Total Efficiency


Tom DeMarco - 2001
    That principle is the value of slack, the degree of freedom in a company that allows it to change. Implementing slack could be as simple as adding an assistant to a department and letting high-priced talent spend less time at the photocopier and more time making key decisions, or it could mean designing workloads that allow people room to think, innovate, and reinvent themselves. It means embracing risk, eliminating fear, and knowing when to go slow. Slack allows for change, fosters creativity, promotes quality, and, above all, produces growth. With an approach that works for new- and old-economy companies alike, this revolutionary handbook debunks commonly held assumptions about real-world management, and gives you and your company a brand-new model for achieving and maintaining true effectiveness.

The 30 Minute Happiness Formula


Rachel Rofe - 2014
    It's easy to read so you can get moving right away.To get started, simply scroll to the top of the page, select the "Buy" button, and start reading.

How to Work From Home and Make Money in 2017: 13 Proven Home-Based Businesses You Can Start Today (Work from Home Series: Book 1)


Sam Kerns - 2016
    I have purchased 3 of his books so far and I have not been disappointed." Lene CAre you tired of struggling just to get by with a paycheck that doesn’t quite stretch far enough? Or are you one of the millions of people who are out of work in an economy gone bad? Maybe you long to be your own boss so you can set your own schedule and choose the path your life will take.Whatever it is that brought you to this page, you’re obviously looking for answers. The good news is you’ve come to the right place.I've spent the past 20 years working for myself, and I would never dream of punching another clock or trudging to someone else’s office every day to collect a meager paycheck. That’s because I’ve discovered the secret: when you work for yourself, you’re happier, more productive, and you have unlimited earning potential.After all, why would you want to work so hard to fund someone else’s dreams?Working for myself has allowed me to live a lifestyle that many people can only dream about. I have the flexibility to create the life I want, take days off when I need to, and I decide how much money I make by choosing the hours I workBut don’t be fooled. Working from home at a home-based business isn’t easy. It takes hard work and dedication to build a successful business that makes money.In my book, I’m pleased to offer you 13 proven, realistic ways to work from home and earn a great income. And I won’t just offer you a brief explanation of each method like some other books do.In each chapter, I provide you with the information and facts you need to determine if that business is right for you.But I don’t stop there. I’ll also give you important links and resources, so if you decide you want to pursue one of the home-based business ideas listed in this book, you’ll have everything you need to begin.So, the choice is yours. Will you wake up tomorrow morning and spend your day funding someone else’s dreams, or will you finally take the steps needed to claim your own success?Why not start right now by buying How to Work From Home and Make Money? It’s one of the most important things you’ll do to begin the process of achieving your own dreams.tags: work from home, home based business, make money, make money from home, online business, small business, start a business, startup, startups, make money online

Software Estimation: Demystifying the Black Art


Steve McConnell - 2006
    In fact, generating accurate estimates is straightforward—once you understand the art of creating them.In his highly anticipated book, acclaimed author Steve McConnell unravels the mystery to successful software estimation—distilling academic information and real-world experience into a practical guide for working software professionals. Instead of arcane treatises and rigid modeling techniques, this guide highlights a proven set of procedures, understandable formulas, and heuristics that individuals and development teams can apply to their projects to help achieve estimation proficiency.

Body Language It's what you don't say that matters


Robert Phipps - 2012
    From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations: GreetingsMeetingsPartingsPresentationsNegotiationsMotivationDeceptionManagingInterviewingDisciplining

Red Zone: China's Challenge and Australia's Future


Peter Hartcher - 2021
    

Mourinho


José Mourinho - 2014
    In the legendary manager's very first book, and in his own images and captions, Jose Mourinho charts the peaks and troughs of the opening fifteen years of what has been a stellar rise to the summit of the global game.Through more than 120 personally selected images (some of which are exclusive to the book), fans will relish an intimate and unmissable opportunity to understand and further appreciate this giant of the sport.

The Case of the Bonsai Manager: Lessons from Nature on Growing


R. Gopalakrishnan - 2009
    Will take 25-35 days

The Manager's Path: A Guide for Tech Leaders Navigating Growth and Change


Camille Fournier - 2017
    Tech companies in general lack the experience, tools, texts, and frameworks to do it well. And the handful of books that share tips and tricks of engineering management don t explain how to supervise employees in the face of growth and change.In this book, author Camille Fournier takes you through the stages of technical management, from mentoring interns to working with the senior staff. You ll get actionable advice for approaching various obstacles in your path, whether you re a new manager, a mentor, or a more experienced leader looking for fresh advice. Pick up this book and learn how to become a better manager and leader in your organization. * Discover how to manage small teams and large/multi-level teams * Understand how to build and bootstrap a unifying culture in teams * Deal with people problems and learn how to mentor other managers and new leaders * Learn how to manage yourself: avoid common pitfalls that challenge many leaders * Obtain several practices that you can incorporate and practice along the way

The Art of Client Service: The Classic Guide, Updated for Today's Marketers and Advertisers


Robert Solomon - 2016
    Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.

The Heart of an Orphan


Amy Eldridge - 2016
    Written by Amy Eldridge, founder and CEO of Love Without Boundaries, this poignant chronicle of LWB's life-changing work, told through the stories of individual children, offers personal insight into the complex issues surrounding orphan care, abandonment, international aid, and adoption. Both thought-provoking and inspirational, "The Heart of an Orphan" reminds us all that while the needs of vulnerable children around the world may seem overwhelming, the human heart triumphs in believing that every life has value and every child deserves love.

Racecar: Searching for the Limit in Formula SAE


Matt Brown - 2011
    With fewer people and resources than any of the top competitors, the only way they were going to win was to push the limit, go for broke, and hope for more than a little luck. By the time they got to the racetrack, they knew: In the fog of fierce competition, whether you win or lose, you learn the hardest lessons about engineering, teamwork, friendship, and yourself.

A Wink from the Universe


Martin Flanagan - 2018
    They were the rank underdogs and they swept to victory on an unprecedented tide of goodwill that washed over the nation. Only Martin Flanagan could bring to life this particular miracle. The club's two guiding spirits - captain Bob Murphy and coach Luke Beveridge - welcomed him in, Beveridge making available his match diaries, pre-match notes and video highlights. Flanagan interviewed every player, watched every match, talked with the trainers, the women in the football department, the fans who never miss a training session, the cheer squad.What Flanagan shows is that the Bulldogs found a new way to play partly because they found a new way to be a team - a new way to support each other, even a new way to be. A Wink from the Universe takes us into the heart of the community Luke Beveridge and Bob Murphy dreamt into being with the support of the Bulldog people around them. This is a classic of sportswriting - a book for fans of the club, and of the game, but also a book for anyone who wants to know how a group of people can will a miracle to happen.

Elizabeth I: Legendary Queen Of England


Michael W. Simmons - 2016
    Born the heir to the throne, she was declared a bastard when she was three years old, after her mother was executed for treason, witchcraft, and incest. During the reign of her sister, Mary I, she was a prisoner in the Tower of London, where she was expected to die. But when she became Queen, at the age of 25, she swiftly stunned the royal court by stepping into the seat of power with grace, intelligence, and an air of majesty that maddened and enchanted the men around her. For 44 years, Elizabeth I guided England through religious upheavals and plots to overthrow the government. Courted by all the most powerful princes in Europe, she baffled her advisors by refusing to marry any of them. And when England stood under threat of invasion by the most powerful nation in Europe, Elizabeth’s navy destroyed the Spanish Armada so decisively that it was seen as an act of God. In this book, you will discover why no English monarch has ever been more famous, more successful—or more deeply loved by her people.