Best of
Communication

2012

The One Sentence Persuasion Course - 27 Words to Make the World Do Your Bidding


Blair Warren - 2012
    The original material was updated and expanded several years later and re-released as a commercial mp3 product. This Kindle version contains all the material from the mp3 and is the only place you will find the expanded version in written form. If you've only read the original free version of The One Sentence Persuasion Course, you haven't read anything yet. (8,500 Words) Even the most powerful persuasion strategies are useless if you can't remember them when you need them. From The One Sentence Persuasion Course… Is it possible to capture and communicate anything of value about persuasion in a single sentence? It is. And I'm about to prove it. But first, let me tell you why I've gone to this extreme. Studying persuasion and influence is one of my deepest passions and has consumed an embarrassingly large about of my time and energy for over a decade. I have family and friends who say my pursuit borders on obsession. They are wrong. It crossed the line long ago. I know of no subject more fascinating, more empowering, more profitable and, unfortunately, more confusing. This confusion is more than unfortunate. It is also largely, unnecessary. Given the pace of today's world, it has never been easier to be powerfully persuasive. Never. It doesn't require good looks, a silver tongue, or infallible logic. It doesn't require confidence, charisma, or a magnetic personality. It is a simple matter when one cuts through all the smoke. It's cutting though the smoke that's the hard part. In fact, if you have yet to develop your persuasion powers to the level you want, it likely has nothing to do with you. Given this shell game of strategies and misinformation available it is a wonder we are able to still understand each other, much less persuade each other. If this barrage of techno-jargon has left you more confused than empowered, take a deep breath and relax. We're about to take aim at this confusion, blow away the smoke, and make things as simple as possible. In fact, we'll nail it down to a single sentence. Just 27 words. And with these words, we can work miracles. But first, we must clear away some smoke.

Emotions & Essential Oils: A Modern Resource for Healing


Enlighten - 2012
    In Emotions & Essential Oils, essential oils are introduced as powerful emotional healers. This groundbreaking book bridges the gap between the physical and emotional aspects of essential oils and creates a user-friendly guide for taking charge of your emotional health. Each oil is written about with profound insight and understanding of its innate properties and gifts, and the result is as poetic as it is practical. This easy to follow reference guide will help you come to know the oils in a new way and more fully appreciate their distinct healing qualities. For long-time oil enthusiasts and beginners alike, Emotions & Essential Oils will inspire you with the genius and beauty of one of Mother Nature's finest gifts. This book includes emotional descriptions for dōTERRA's entire line of essential oils, including the new oils released at this year's 2014 convention.

Living Nonviolent Communication: Practical Tools to Connect and Communicate Skillfully in Every Situation


Marshall B. Rosenberg - 2012
    The principal just called about your middle-schooler. You had a fight with your partner and it's an hour before bed. You know your next move will go a long way toward defining your relationships with these individuals. So what do you do? We all find ourselves in situations similar to these, and too often resort to the same old patterns of behavior - defending our need to be right, refusing to really listen, speaking cruelly out of anger and frustration, or worse. But there is another way. Living Nonviolent Communication gives readers practical training in applying Dr. Marshall Rosenberg's renonwned process in the areas he has been most often asked for counsel.

The Secret of Selling Anything


Harry Browne - 2012
    You're probably tired of being told "you can do it if you just believe you can."You're probably tired of reading about tricks that made a particular sale ~ tricks that may have been appropriate to a particular situation, but not yours ~ and even if they were appropriate, how would you have thought of them at the right time?If you've read books on selling before or listened to "sales experts," you're probably tired of being pumped with hot air ~ told how you must "come alive," be full of enthusiasm, dominate the world around ~ all the things that don't happen to be a part of your basic nature.Well, this book isn't anything like that. In fact, this book was written to refute many cliches of selling that have been accepted without question for years.This book will prove to you, I hope, that the stereotyped image of the "born salesman" is a mistake. You don't have to remake your personality and become super-enthusiastic, super-aggressive, domineering. Not only are those traits not necessary, they are actually a hindrance to making sales.And you won't have to develop that uncanny ability to come up with the right answer at the right time ~ that super-human knack of having the brilliant flash of insight that is so prevalent in books on selling. Sure, given several days to think about it, the writer of a sales book can always come up with a solution to a sales problem. But how does that help you when confronted face-to-face with a question that must be answered now? This book will show you that you don't need such skills.This book can truly revolutionize your selling career ~ but only because it will show you that you no longer need to waste your time developing skills that are of no value to a salesman. For example, here are some of the points that will be made in the course of this book:-- Contrary to the accepted mythology, enthusiasm is not a virtue; it destroys more sales than it creates.-- "Positive thinking" is an unrealistic fallacy. The salesman who thinks negatively has a far greater chance for success than the so-called "positive thinker."-- Sales success does not come from convincing people to buy things they don't want.-- The salesman who always has an answer for every objection is also probably plugging along with a very low income.-- Extroverts don't make the best salesmen; they are invariably outsold by introverts.-- To be a good salesman, you don't have to be a "smooth talker".-- Another all-time sales fallacy is the statement "When the going gets tough, the tough get going". When the going gets tough, I usually take a vacation.-- The desire to be able to motivate others is unrealistic and foolish. A really-great salesman will never try to motivate anyone.Perhaps all of this sounds so far removed from what you've heard about selling through the years that you wonder how it could possibly be true. I intend to demonstrate the validity of these statements in two ways.First, my own experience verifies their worth. Almost invariably, in any selling experience where I've found myself, I have outsold everyone else around me ~ usually while working far fewer hours.In addition, I've seen these principles work for a few others, too ~ a very few, for they are unknown to most people.But there is nothing mysterious about them ~ and that brings us to second way in which I will demonstrate their validity. I will prove them to you. We will deal with life logically and carefully in this book. Everything will be proven in terms of the real world as it is ~ in ways we can both understand.

Saying It Well: Touching Others with Your Words


Charles R. Swindoll - 2012
    In SAYING IT WELL: Touching Others With Your Words he shares his secrets on how to talk so people will listen.Filled with techniques, stories, and models that clearly explain the formulas for successful speaking, Swindoll teaches readers the foundational principles for how to communicate, from preparing for a speech, organizing thoughts, and filtering out the superfluous to overcoming fears, grabbing the listener's attention, and knowing how and when to stop. With humorous stories and inventive, practical tips, one of America's premier communicators shares decades of experience on how to speak with authority in every situation, persuade others to consider the reader's perspective, overcome the reader's fears of public speaking, and love others more effectively with the reader's words. He also shares his personal story and the journey to becoming a world-famous speaker.

Platform: Get Noticed in a Noisy World


Michael Hyatt - 2012
    In this straightforward how-to, he offers down-to-earth guidance on crafting an effective and meaningful online platform.In Platform, you will learn how to:Extend your influence, monetize it, and build a sustainable career. Get noticed and start earning money in an increasingly noisy world.  Learn to amplify, update, polish, and organize your content for success.Platform goes behind the scenes into the world of social media success. You’ll discover what bestselling authors, public speakers, entrepreneurs, musicians, and other creatives are doing differently to gain contacts, connections, and followers and win customers in today’s crowded marketplace.With proven strategies, easy-to-replicate formulas, and practical tips, this book makes it easier, less expensive, and more possible than ever to stand out from the crowd and launch a business.

Interview Intervention: Communication That Gets You Hired


Andrew Lacivita - 2012
    Through the mere action of conducting the interview, the employer essentially implies this. So why is it difficult to secure the job you love? Because there are three reasons you actually get the job-none of which are your qualifications- and, unfortunately, you can only control one of them. iNTERVIEW INTERVENTION creates awareness of these undetected reasons that pose difficulty for the job-seeker and permeate to the interviewer, handicapping the employer's ability to secure the best talent. It teaches interview participants to use effective interpersonal communication techniques aimed at overcoming these obstacles. It guides job-seekers through the entire interview process to ensure they get hired. It teaches interviewers to extract the most relevant information to make sound hiring decisions.iNTERVIEW INTERVENTION will become your indispensable guide to: ► Create self-awareness to ensure you understand the job you want before-not after-the fact. ► Conduct research to surface critical employer information. ► Share compelling stories that include the six key qualities that make them believable and memorable. ► Respond successfully to the fourteen most effective interview questions. ► Sell yourself and gather intelligence through effective question asking. ► Close the interview to ensure the interviewer wants to hire you.

Rewriting the Rules: An Integrative Guide to Love, Sex and Relationships


Meg Barker - 2012
    We search for "The One," but find ourselves staying single because nobody measures up. The reality of our relationships is not what we expected, and it becomes hard to balance it with all the other things that we want out of life. At the same time that marriage shows itself to be the one 'recession proof' industry; the rates of separation and break-up soar ever higher.Rewriting the Rules is a friendly guide through the complicated - and often contradictory - rules of love: the advice that is given about attraction and sex, monogamy and conflict, gender and commitment. It asks questions such as: which to choose from all the rules on offer? Do we stick to the old rules we learnt growing up, or do we try something new and risk being out on our own?This book considers how the rules are being 'rewritten' in various ways, for example the 'new monogamy', alternative commitment ceremonies, different ways of understanding gender, and new ideas for managing conflict and break-up where economics and child-care make complete separation a problem. In this way Rewriting the Rules gives the power to the reader to find the approach which fits their situation.

How He Gets Into Her Head: The Mind of the Male Intimate Abuser


Don Hennessy - 2012
    The author details the similarities in tactices and motivation between the paedophile and the male intimate abuser. He has found that by explaining these tactices to victims he has released many of them from the mind-control that they have experienced.

The Media Training Bible: 101 Things You Absolutely, Positively Need To Know Before Your Next Interview


Brad Phillips - 2012
    

Rewire Your Brain for Love: Creating Vibrant Relationships Using the Science of Mindfulness


Marsha Lucas - 2012
    Lucas’s clear, unintimidating, often laugh-out-loud style invites you to explore how the brain functions in relationships, helping you understand how your current relationship wiring developed and showing you how you can rewire your relationship brain through mindfulness meditation.    A down-to-earth therapist and self-described neuroscience geek, Dr. Lucas has written a chapter-by-chapter guide with compassion, wisdom, and humor. In Rewire Your Brain for Love, she takes you on a journey through seven high-voltage relationship benefits—everything from keeping your fear from running the show to cultivating healthy, balanced empathy—and offers specific mindfulness practices to help bring those benefits into your life.    With a few minutes of practice a day, you can change the way you interact with everyone around you . . . especially those closest to you. You can transform your brain from an enemy to an ally in all matters of the heart, creating more loving communication, building emotional resilience, and reducing overreactivity—not to mention enjoying better sex.    You don’t have to become a monk, or a vegetarian, or spend hours contemplating your navel—you just need to update the relationship wiring of your brain. The simple practice of mindfulness can help get you there, with Dr. Lucas showing you how.

The Power of Communication: Skills to Build Trust, Inspire Loyalty, and Lead Effectively


Helio Fred Garcia - 2012
    But, too often, leaders and professional communicators get mired in tactics, and fail to influence public attitudes in the ways that would help them the most. The Power of Communication builds on the U.S. Marine Corps' legendary publication Warfighting, showing how to apply the Corps' proven leadership and strategy doctrine to all forms of public communication -- and achieve truly extraordinary results. World-renowned leadership communications expert, consultant, and speaker Helio Fred Garcia reveals how to orient on audiences, recognizing their centers of gravity and most critical concerns. You'll learn how to integrate and succeed with all three levels of communication: strategic, operational, and tactical. Garcia shows how to take the initiative and control the agenda... respond to events with speed and focus... use the power of maneuver... prepare and plan... and put it all together, becoming a habitually strategic communicator.

Motivational Interviewing: Helping People Change


Stephen Rollnick - 2012
    The book elucidates the four processes of MI--engaging, focusing, evoking, and planning--and vividly demonstrates what they look like in action. A wealth of vignettes and interview examples illustrate the dos and don'ts of successful implementation in diverse contexts. Highly accessible, the book is infused with respect and compassion for clients. The companion Web page provides additional helpful resources, including reflection questions, an extended bibliography, and annotated case material. This book is in the Applications of Motivational Interviewing series. y New to This Edition Reflects major advances in understanding and teaching MI. Fully restructured around the new four-process model. Additional case examples and counseling situations. Reviews the growing evidence base and covers ways to assess MI fidelity. y Pedagogical Features Include Online reflection questions and annotated cases, ideal for classroom discussion. Key points at the end of each chapter. Engaging boxes with special topics and personal reflections. Extended bibliography and quick-reference glossary.

Changing the World Is the Only Fit Work for a Grown Man


Steve Harrison - 2012
    In so doing he introduced interactive, PR-generating stunts, and social media - way back in the 1960s. Then he used them to save the Grand Canyon, kick-start the Green Movement, free a Caribbean island and launch Wired magazine's 'patron saint', Marshall McLuhan. And he did it all with a flamboyance that inspired the likes of Tom Wolfe, John Steinbeck and the makers of the counterculture. His name was Howard Luck Gossage. These are his life and times.

The Power Of Body Language: Instantly Discover What's Really Going On Around You


Joe Navarro - 2012
    

Multiplying Missional Leaders


Mike Breen - 2012
    As set forth in the introduction, this book serves as part two to Breen's earlier book, "Building a Discipling Culture."

Distant Witness


Andy Carvin - 2012
    It¹s also been a stunning revolution in the way breaking news is reported around the world — and who controls the news.In this book, NPR social media chief Andy Carvin – “the man who tweets revolutions” – offers a unique first-person recap of the Arab Spring. Part memoir, part history, the book includes intimate stories of the revolutionaries who fought for freedom on the streets and across the Internet – stories that would have never been recorded before the days of social media.From the early weeks of the Tunisian revolution through the fall of the Libyan regime, Carvin became known for unflinching, real-time depiction of conflict. His work is reinventing how people experience the news. No longer merely consuming it, they participate in it, interacting with the very people on the ground engaged in the uprisings. Like Mosaab Elshamy, a young Egyptian pharmacy student who found himself caught in the most perilous fighting in Cairo’s Tahrir Square. Like Sami Ben Gharbia, the Paul Revere of Tunisia, who mobilized his country to protest via the Internet. Like Amina Arraf, a Syrian blogger whose reported kidnapping shook the foundations of the Arab Spring. And like Mohamed Nabbous, a Libyan tech geek who became the country¹s first independent journalist in over a generation ¬and stared death in the face just hours before NATO air support bombs began to fall.Controversial, visceral and timely, this book distills the Arab Spring¹s most important moments with these portraits of bravery: heroes who fought for freedom by embracing new technology to spread the true story of their revolution.

The Self Under Siege: A Therapeutic Model for Differentiation


Robert W. Firestone - 2012
    The self is under siege from several sources: primarily pain and rejection in the developmental years, problems in relationships, detrimental societal forces, and existential realities that affect all people.Through numerous case studies and personal stories from men and women who participated in a 35-year observational study, the authors illustrate how voice therapy, a cognitive/affective/behavioral methodology pioneered by Firestone, is used to elicit, identify, and challenge the destructive inner voice and to change aversive behaviors based on its prescriptions. The theory they describe integrates the psychodynamic and existential approaches underlying voice therapy and is enriched by research findings in the neurosciences, attachment research, and terror management theory (TMT).An important addition to the area of personality development theory, The Self under Siege offers a new perspective on differentiation and the battle to separate ourselves from the chains of the past. It provides psychotherapists and other mental health professionals with the tools needed to help clients differentiate from the dysfunctional attitudes and toxic personality traits of their parents, other family members, and harmful societal influences that have unconsciously dominated their lives. This book will have a special appeal to clients and, in fact, to any person interested in his/her own personal development

Extreme Trust: Honesty as a Competitive Advantage


Don Peppers - 2012
    Not because it would be illegal or unethical for Apple to profit from your forgetfulness. There’s a clear busi­ness reason: the leaders of iTunes realize there’s no better way to make you trust them than to be totally honest when you least expect it. In the age of the Web, smartphones, and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, Epinions, and similar outlets show little mercy for bad behavior. The bar for trust­worthiness is higher than ever and continuing to rise. Don Peppers and Martha Rogers argue that the only sane response to these rising levels of transpar­ency is to protect the interests of customers proac­tively, before they have a chance to spread negative buzz—even if that requires spending extra money in the short run to preserve your reputation and cus­tomer relationships in the long run. The payoff of gen­erating extreme trust will be worth it. The authors show how this trend is playing out in many different sectors. Among their insights:Banks will soon have to stop relying on overdraft charges, because depositers will expect advance warnings of low balances. Retailers will be expected to remind shoppers when they have unused balances on their gift cards. Credit card companies will have to coach customers on avoiding excessive borrowing. Cell phone providers will win more business by helping customers find the cheapest calling plans for their usage patterns. Health insurers will make recommendations based on improving long-term health, not increasing their revenue.  The companies that Peppers and Rogers call “trustable” remember what they learn from each inter­action, and they use these insights to create better and better customer experiences. They focus on win­ning the long-term battle for trust and loyalty, even if the dollar value of that trust is hard to quantify. For instance, in 2009 Best Buy launched Twelp­force, a service that responds to customer questions and problems via Twitter. It’s manned part time by more than two thousand employees. In its first year of operation Twelpforce responded to nearly thirty thousand inquiries—which not only improved cus­tomer service but also helped educate and motivate the associates who participated. The short-term profit might be small but the impact on trust is enormous. With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with.

Complete Tubefeeding: Everything You Need to Know about Tubefeeding, Tube Nutrition, and Blended Diets


Eric Aadhaar O'Gorman - 2012
    The author, happy owner of a feeding tube himself, combines the best and latest medical research with insights from his and others' real-world tube feeding experiences. This helpful handbook provides comprehensive and compassionate coverage of all aspects of tube feeding and nutrition via tube, including: The different types of enteral feeding tubes, their placement, use and care, with loads of useful tips and tricks to make living with a feeding tube easy as can be. Tube nutrition, with sections on commercially available formulas as well as a detailed approach to a blended diet (sometimes known as a blenderized diet) - how to use real food for tube feeding while ensuring complete nutrition and stress-free management of blending. Commonly faced problems with tubefeeding, discussed at length and with solutions presented, ranging from possible medical complications to psychological and emotional issues and the impact on family life. The introduction of a feeding tube within the family can be a time of fear and isolation, and even for many a sense of helplessness. Complete Tubefeeding empowers readers with a treasure trove of targeted, practical information, presented in down-to-earth language for the tubie, parent, carer and professional alike. Those just starting out on the tube feeding journey will reap the collected wisdom of hundreds who live and thrive with feeding tubes in addition to best practices gleaned from medical science. Those seeking nutrition information and considering a switch to a blended diet will find simple but thorough explanations and handy instructions for homemade blends. Health professionals will benefit from in-depth analysis, particularly on increasingly popular blended diets. Also included are over 35 sample blend recipes (with nutritional information provided) to adapt and quickly put to use, all created with good health, ease, and enjoyment in mind. Alongside the invaluable knowledge of hundreds of tubie parents, carers, and tubies themselves, the author presents his own personal experiences and hands-on research. Eric Aadhaar O'Gorman brings his unique and readable style, the voice of a friendly, no-nonsense expert, to an all-encompassing work on this woefully under-resourced topic. Complete Tubefeeding sheds light, inspires confidence, and proves that for tube-fed people of all ages, a healthful, easy, and indeed normal life is entirely within reach. "This is a book that should be in the library of everyone who touches the lives of individuals who use tube feedings to support their physical nutritional needs." - Suzanne Evans Morris and Marsha Dunn-Klein, authors of the Homemade Blended Formula Handbook. "This book will be a boon for 'newby-tubies, ' seasoned tubies, impending tubies and those who care for them in any capacity. Bon appetit!" - Dr Stephanie Spencer MB BS

Changing Signs of Truth: A Christian Introduction to the Semiotics of Communication


Crystal L. Downing - 2012
    Crystal L. Downing traces this awareness from biblical texts, through figures from church history like John Wycliffe and William Tyndale, to more recent writers Samuel Taylor Coleridge and C. S. Lewis. In the nineteenth century, this legacy of interest in the activity of signs brought about a new field of academic study. In this book, Downing puts the discipline of semiotics within reach for beginners through analysis of the movement's key theorists, Ferdinand de Saussure, Charles Sanders Peirce, Mikhail Bakhtin and others. She then draws out the implications for effective communication of the gospel of Jesus Christ within our shifting cultural landscape. Her fundamental thesis is that Failure to understand how signs work--as effects of the cultures we seek to affect--inevitably undermines not just our political and moral agendas but, worse, the gospel of Jesus Christ. Writing with humor, clarity and flare, Downing lucidly explains the sophisticated thinking of leaders in semiotics for nonexperts. Of value to all those interested in communication in any context, this work will be of special interest to students majoring in communications or English or to students in evangelism and preaching courses at the undergraduate and graduate level.

Conversations That Matter: Insights & Distinctions-Landmark Essays Volume 1


Nancy Zapolski - 2012
    It points out what's possible if we step outside of what we know, and recognize and embrace our capacity to bring forth an entirely new possibility for living-not because it is better, but simply because that is what human beings can do. Coauthors Nancy Zapolski and Joe DiMaggio push boundaries and bring forth what's possible in being human in this book of essays. Juxtaposing distinctions, literary nuggets, and contemporary science with the stuff of our everyday lives, they suggest that our lives and the way we know ourselves are open to being invented.

See What I Mean: How to Use Comics to Communicate Ideas


Kevin Cheng - 2012
    Just as vividly as they convey the feats of superheroes, comics tell stories of your users and your products. Comics can provide your organization with an exciting and effective alternative to slogging through requirements documents and long reports. In See What I Mean, Kevin Cheng, OK/Cancel founder/cartoonist and founder of Off Panel Productions, will teach you how you can use comics as a powerful communication tool without trained illustrators.This book will help you:* Learn a method to document your organization's work, ideas and vision in a way that any project teammate, customer or manager will readily understand and consume* Put the "story" back in "storyboarding" and really describe the user experience from the users' perspective* Include the use of comics in the product development life cycle to prevent wasted time and resources spent building the wrong product* Use comics as a way to engage users early and solicit their feedback* Sell the value of the method to the rest of your organization* Discover the properties of the comics medium that make them so much more than either words or picturesIn See What I Mean, Kevin will walk you step by step through the process of using comics to communicate, and provide examples from industry leaders who have already adopted this method.

Faking It: Manipulated Photography Before Photoshop


Mia Fineman - 2012
    What will come as a revelation to readers of this captivating, wide-ranging book is that nearly every type of manipulation we associate with Adobe’s now-ubiquitous Photoshop software was also part of photography’s predigital repertoire, from slimming waistlines and smoothing away wrinkles to adding people to (or removing them from) pictures, not to mention fabricating events that never took place. Indeed, the desire and determination to modify the camera image are as old as photography itself—only the methods have changed.By tracing the history of manipulated photography from the earliest days of the medium to the release of Photoshop 1.0 in 1990, Mia Fineman offers a corrective to the dominant narrative of photography’s development, in which champions of photographic “purity,” such as Paul Strand, Edward Weston, and Henri Cartier-Bresson, get all the glory, while devotees of manipulation, including Henry Peach Robinson, Edward Steichen, and John Heartfield, are treated as conspicuous anomalies. Among the techniques discussed on these pages—abundantly illustrated with works from an international array of public and private collections—are multiple exposure, combination printing, photomontage, composite portraiture, over-painting, hand coloring, and retouching. The resulting images are as diverse in style and motivation as they are in technique. Taking her argument beyond fine art into the realms of politics, journalism, fashion, entertainment, and advertising, Fineman demonstrates that the old adage “the camera does not lie” is one of photography’s great fictions.

Emotional Intelligence for Sales Success: Connect with Customers and Get Results


Colleen Stanley - 2012
    It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flight response--something salespeople learn to avoid when they build their emotional intelligence. Sales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit.Increasing your emotional intelligence is a sure way to overcome tough selling encounters. In Emotional Intelligence for Sales Success, you'll learn how to increase impulse control for better questioning and listening, which EI skills are related to likability and trust, how empathy leads to bigger sales conversations and more effective solutions, how emotional intelligence can improve prospecting efforts, which EI skills are most common among top sales producers, and much more.Customers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships. From business development to closing the deal, emotional intelligence will drive your performance--and your success.

Stuttering: Inspiring Stories and Professional Wisdom


Taro AlexanderJ. Scott Yaruss - 2012
    In the first section of the book (16 chapters), people who stutter share their inspiring stuttering stories. Topics include growing up stuttering, chasing fluency, facing fears, covert stuttering, voluntary stuttering and other speech tools, avoiding stuttering, making productive changes, advertising stuttering (telling others that you stutter), meeting others who stutter, passing as fluent, the importance of being a good listener, substance abuse and stuttering, LGBT issues in the stuttering community, using acting to help cope with stuttering, a letter to "fluency," learning from children who stutter, stuttering paradoxes and much more. The second section of the book (9 chapters) delves into some current and exciting issues in stuttering and treatment. These chapters reflect the deep knowledge of well respected speech-language pathologists and researchers and a disabilities rights lawyer. Authors include Walter H. Manning, Phil Schneider, J. Scott Yaruss, Bob Quesal, John A. Tetnowski and others. Topics covered are the acceptance of stuttering, the therapeutic alliance (the relationship between client and therapist), considerations in choosing a speech-language pathologist, the body and soul of speech therapy, mindfulness in stuttering treatment, the biggest mistakes made in stuttering treatment, people who stutter becoming speech therapists, disability issues and stuttering, a conversation about "fluency" and much more.

Listen to what he does, Watch what he says


A.H. Carlisle III - 2012
    This knowledge will help you:•Understand how men process issues relating to dating•Knowing if he is ready to commit •The many reasons that more and more men’s failure to remain monogamous is deeper than the surface. One of most important things that you will learn is that paying close attention to the “Why” will help to determine the “How” in making the best decisions for your life. I will help to stimulate your thinking to align his words with his actions. Building a solid foundation in your relationship has enough challenges considering outside influencers. The ultimate decision on how you move forward in life depends solely on you.

M to M of M/M (Paris): Fashion, Music, Art, Graphics, and Visual Styling from the Groundbreaking Design Studio


Emily King - 2012
    Michael Amzalag and Mathias Augustyniak are among the most distinctive and influential voices in contemporary graphic design. Through close associations with the music, fashion, and art worlds, M/M have developed one of the most original and striking visual languages in the world. Originally working for independent music labels, M/M caught the attention of the fashion world, working for Calvin Klein, Jil Sander, Kenzo, Givenchy, Yohji Yamamoto, and Nicolas Ghesquière at Balenciaga, eventually landing them the art directorship of Interview and French Vogue, as well as rich long-term collaborations with independent producers and music artists, notably Madonna and Björk. Although print and an illustrative approach to typography lie at the heart of M/M’s work, they have also produced unexpected three-dimensional designs for the stage, restaurants, and the perfume industry. Featuring interviews with key collaborators and design by the cutting-edge Graphic Design Facility, this ambitious monograph is a rare insight into the world’s most intriguing—and iconoclastic—image-makers. About the book's organization: The alphabet is a recurring theme in the work of M/M (Paris), which provided an appropriate motif to create a "dictionary" of the projects that appear in these pages. Like the cutting and restacking of a pack of cards, the book has been rearranged so that it opens with the letter M for "Michael" and closes with the letter M for "Mathias". Accordingly, it opens on page 311 and concludes on page 310.

The Ten Principles Behind Great Customer Experiences (Financial Times Series)


Matt Watkinson - 2012
    They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers ten principles you can use to make real world improvements to your customers’ experiences, whatever your business does and whoever you are. For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn’t need to be complicated or cost a fortune.

Connecting Across Differences: Finding Common Ground with Anyone, Anywhere, Anytime


Jane Marantz Connor - 2012
    Dian Killian and Dr. Jane Marantz Connor offer a comprehensive and accessible introductory guide to exploring the concepts, applications, and transformative power of the Nonviolent Communication process. Providing research-based insight into the psychology of communication, this reference explores the most common barriers to effective communication and provides tangible steps to address these barriers head-on. The book features an expanded selection of relevant, meaningful exercises, role-plays, and activities that give readers the chance to immediately apply the concepts to real-life experiences. With lessons including how to transform negative self-talk into self-empowerment, how to foster trust and collaboration when stakes are high, and how to defuse anger, enemy images, and other barriers to connection, Connecting Across Differences teaches effective communication skills that get to the root of conflict, pain, and violence peacefully.

How to Influence, Persuade and Motivate People?


Dean Amory - 2012
    Knowledge and personal capacities are not enough to be successful. You need influencing skills to make it in this life! So get up, and get these skills now!

Don't Buy It: The Trouble with Talking Nonsense about the Economy


Anat Shenker-Osorio - 2012
    Why does the electorate keep buying what they’re selling? According to political communications expert Anat Shenker-Osorio, it’s all about language—and not just theirs, but ours.In Don’t Buy It Shenker-Osorio diagnoses our economic discourse as stricken with faulty messages, deceptive personification, and, worst of all, a barely coherent concept of what the economy actually is. Opening up the business section of most newspapers or flipping on cable news unleashes an onslaught of economic doomsaying that treats the economy as an ungovernable force of nature. Alternately, by calling the economy “unhealthy” or “recovering” as we so often do, we unconsciously give it the status of a living being. No wonder Americans become willing to submit to any indignity required to keep the economy happy. Tread lightly, we can’t risk irritating the economy!Cutting through conservative myth-making, messaging muddles, and destructive misinformation, Shenker-Osorio suggests a new way to win the most important arguments of our day. The left doesn’t have to self-destruct every time matters economic come to the fore—there are metaphors and frames that can win, and Shenker-Osorio shows what they are and how to use them.Don’t Buy It is a vital handbook for seizing victory in the economic debate. In the end, it convincingly shows that radically altering our politics and policies for the better is a matter of first changing the conversation—literally.

Grow to Greatness: Smart Growth for Entrepreneurial Businesses


Edward D. Hess - 2012
    Those fortunate enough to succeed then face a second, major challenge: how to grow. This book focuses on the key questions an entrepreneur must answer in order to grow a business. Based on extensive research of more than fifty successful growth companies, Grow to Greatness discusses the top ten growth challenges and how to overcome them.Author Edward D. Hess dispels the myth that businesses must grow or die. Growth can create value. But, too much growth too fast outstrips effective processes, controls, or management capacity. Viewing growth as "recurring change," Grow to Greatness lays out a framework for how to approach business development—and how to manage its risks and pace.The book then takes readers through chapters that explore whether the time is right to grow, how to do it, and how to manage the vital reality that growth requires the right leadership, culture, and people. Uniquely, this book aims to prepare readers for the day-to-day reality of growth, offering up the lived experiences of eleven entrepreneurs. Six workshops to assess where readers stand now and a suite of templates that will prove to be useful over time help bring the book's teachings to life. After reading this book, entrepreneurs will have a real understanding of their readiness to grow and place in the growth cycle, as well as a concrete action plan for where to take their businesses next.Many books address how to start a business, but this is a unique, go-to resource for readers who want to learn how to thrive beyond the start-up phase.

The Little Blue Book: The Essential Guide to Thinking and Talking Democratic


George Lakoff - 2012
    Reich, former Secretary of Labor and author of Beyond Outrage).“The essential handbook for thinking and talking Democratic—must reading not only for every Democrat but for every responsible citizen” (Robert B. Reich, former Secretary of Labor and author of Beyond Outrage). Voters cast their ballots for what they believe is right, for the things that make moral sense. Yet Democrats have too often failed to use language linking their moral values with their policies. The Little Blue Book demonstrates how to make that connection clearly and forcefully, with hands-on advice for discussing the most pressing issues of our time: the economy, health care, women’s issues, energy and environmental policy, education, food policy, and more. Dissecting the ways that extreme conservative positions have permeated political discourse, Lakoff and Wehling show how to fight back on moral grounds and in concrete terms. Revelatory, passionate, and deeply practical, The Little Blue Book will forever alter the way Democrats and progressives think and talk about politics.

Shift: What it takes to finally reach families today -- digital version


Brian Haynes - 2012
    Until now. Whether you’re just getting started ministering to families or you’ve got a full-blown family ministry, Shift helps you equip parents to become spiritual leaders in their homes.And you don’t have to rework your entire ministry to make it happen! Get a practical, workable plan for leveraging the milestones your church is already celebrating…already marking as families move through their faith journey together. You’ll tap into the natural patterns of childhood development and family life, equipping parents when they’re most open to shaping their children’s faith.It’s effective family ministry – when families want it most!You’ll discover:• A fresh, workable plan to enhance what your ministry is already doing• A unique strategy based on God’s original blueprint• An effective way to equip parents as spiritual leaders• Connections with families when they turn to your church for guidance and support• A family ministry approach that’s attainable – and sustainable• Proof that ministry to today’s unique families is possible and that your church can do it!

Rhetoric in Civic Life


Catherine Helen Palczewski - 2012
    Sophisticated yet accessible, it guides students in exploring rhetorical action in a democratic society. Interweaving classical and contemporary concepts, the book shows how people in a diverse society shape ideas, make decisions about common concerns, and create social realities through symbolic action.Thoroughly updated to reflect current theory, issues, and events, the new edition provides a rich array of historical and contemporary examples that show how words, images, arguments, and narratives create social and cultural identities and have consequences to civic life, public discourse and dissent, and social policies. FEATURES topical organization interweaves classical and contemporary theories, illuminating rhetorical concepts through the interplay of various perspectives civic and advocacy emphasis focuses rhetorical concepts in terms of cultural issues and public controversies substantive, clear, engaging explanations make complex ideas accessible and pertinent to students abundant historical and contemporary examples illustrate the role of rhetoric in political, cultural, and social contexts, as well as in students’ own lives FEATURES OF THE NEW EDITION updated examples reflect current issues and controversies, recent events, and the evolving function of rhetorical concepts in public discourse updated theory and research includes expanded explanation of the complex roles and functions of rhetors, public emotion, and networked publics expanded explanations of difficult concepts, with increased emphasis on the classical roots of contemporary theory increased emphasis throughout on digital discourse and social media illustrates their growing role in civic action

Speak More!: Marketing Strategies to Get More Speaking Business


National Speakers Association - 2012
    From 33 of the world's top speaking professionals, you'll discover real-life experiences describing what works and what doesn't to effectively promote your business, brand, products and services, and to grow your bottom line.LEARN HOW TO:- Cultivate a strong personal brand to stand out in a sea of competitors- Enhance your networking skills to build valuable relationships- Publish a best-selling book that will successfully propel you from a speaker to an expert- Harness the power of social media- Launch your own radio show- Turn cold calls into hot new prospects- Snag and prepare for media interviews in your field- Optimize mobile marketing with QR codes- Go global with your message- And much more!Speak More! is tailored for keynote speakers, consultants, coaches, trainers, authors, and anyone seeking to expand the reach of their message. Many of the proven methods require little or no monetary investment, yet they provide big payoffs, including increased revenues and opportunities to speak more!

NO SWEAT Elevator Speech!


Fred Miller - 2012
    The leader goes to the front of the group and announces, “Before we get started, let’s go around the room and introduce ourselves. Stand up. Tell us who you are and what you do. Give us your Elevator Speech.”For many, the first reaction is, "YIKES!"

Change or Die: The Business Process Improvement Manual


Maxine Attong - 2012
    Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions.Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors' ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find: Objectives and deliverables clearly identified Real-world examples from companies the authors have worked with--presented using a global manufacturer as an example Activities, questionnaires, and examples A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stageThis resource-rich book includes a CD with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires--tools designed to ease each participant's path to project success.

Personal Emergency Communications: Staying in Touch Post-Disaster: Technology, Gear and Planning


Andrew Baze - 2012
    What will you do? How will you communicate with your family or friends? While you may have set aside food and water for an emergency, what about a pair of radios with batteries? Have you considered long-range options? Do you know what your best options are? This book will walk you through modern communications technologies, pros and cons of each, and recommendations to implement a realistic backup communications system. Options reviewed include: - AM/FM, NOAA, FRS/GMRS and Other Radios - eXRS and Other Unusual Gear - Satellite Phones and Personal Locator Beacons - Amateur Radio - the King of Emergency Communications Using the clear and simple recommendations in this book, you'll be able to reliably communicate with others in your region, without a cell phone, landline service, Internet, or need for grid power. When others can only wonder if their loved ones are safe, you will be able to talk with yours! "One area often overlooked in disaster preparedness is the need for communication. Whether it is to let distant loved ones know that all is well, signal for help from a stranded vehicle, or call for emergency medical assistance, the ability to reach out when conventional services have failed is crucial. This book fills an important gap and should be part of everyone's library." -Arthur Bradley, author of Handbook to Practical Disaster Preparedness for the Family For additional emergency communications information, plan templates and other free resources, visit www.EmergencyCommunicationsBlog.com. Andrew Baze is the author of the novel "The Road Home," speaker, and certified disaster recovery planner for a multi-billion-dollar business in the Pacific Northwest.

Conversations That Matter: Insights & Distinctions-Landmark Essays Volume 2


Joe DiMaggio - 2012
    It points out what's possible if we step outside of what we know, and recognize and embrace our capacity to bring forth an entirely new possibility for living-not because it is better, but simply because that is what human beings can do. Here, Landmark insights, literary nuggets, and contemporary science are juxtaposed with the stuff of our everyday lives-our unexamined assumptions, our foibles, our brilliance. The 10 authors of this book push boundaries and bring forth what's possible in being human, suggesting that our lives and the way we know ourselves are open to being invented. Authors: Gale LeGassick, Steve Zaffron, Laurel Scheaf, Larry Pearson, Cathy Elliott, Balvinder Sodhi, Jane Wright, Mark Spirtos, Manal Maurice, Barry Grieder.

The Ego Tango: How to Get More of What You Want, More Often, with Less Hassle, Using These 7 Partner Mindset Techniques


Amy Carroll - 2012
    This is a collection of real life stories that I tell in my workshops as a communication coach. Each story demonstrates either an external behavior or an internal mindset which I teach to help people become more effective and productive in their personal and professional relationships. My hope is that you'll be able to appreciate their humor and humanity while extracting the gems and applying them to your everyday interactions to achieve better results, experience fewer hassles and have more satisfying relationships.

Encyclopedia of Media and Communication


Marcel Danesi - 2012
    Contributions from over fifty experts and practitioners provide an accessible introduction to these disciplines' most important concepts, figures, and schools of thought from Jean Baudrillard to Tim Berners Lee, and podcasting to Peircean semiotics.Detailed and up-to-date, the Encyclopedia of Media and Communication synthesizes a wide array of works and perspectives on the making of meaning. The appendix includes timelines covering the whole historical record for each medium, from either antiquity or their inception to the present day. Each entry also features a bibliography linking readers to relevant resources for further reading. The most coherent treatment yet of these fields, the Encyclopedia of Media and Communication promises to be the standard reference text for the next generation of media and communication students and scholars."

Influence: Science and Practice: The Comic


Robert B. Cialdini - 2012
    Dark forces seek to turn society into unthinking automatons by the use of weapons of mass influence. In this graphic adaptation of his best-seller, Robert B. Cialdini becomes society’s best hope in combatting compliance professionals throughout the world. He leads a team of special forces through a battleground filled with psychological sneak attacks designed to elicit pre-programmed responses from unknowing victims.

How to Talk to Your Pets: Animal Communication for Dogs, Cats, & Other Critters


Gail Thackray - 2012
    Gail leads you through specific exercises to develop this skill and guides you step-by-step to connect and communicate. You'll learn the most voiced "pet peeves," solutions to common behavioral issues, and how to know what your animal wants. Gail teaches you how to perform energy healings, do body scans for health, and how to connect to lost pets. With Gail's down-to-earth style and hilariously funny stories, you'll get a firsthand look at how animal communication works and just how cute these critters really are.

101 Conversation Starters for Families


Gary Chapman - 2012
    But it's not always easy to get your kids talking. 101 Conversation Starters for Families is an excellent place to begin, providing just the right blend of fun and thought-provoking questions.Authors Gary Chapman and Ramon Presson have created this treasure trove in a handy tabletop format. Whether you do one question a week or five days a week, your family will experience a new level of closeness. 101 Conversation Starters for Families is the perfect companion to bestselling books, The 5 Love Languages of Children and The 5 Love Languages of Teenagers.

Primate Mind: Built to Connect with Other Minds


Frans de Waal - 2012
    In The Primate Mind, experts from around the world take a bottom-up approach to primate social behavior by investigating how the primate mind connects with other minds and exploring the shared neurological basis for imitation, joint action, cooperative behavior, and empathy.In the past, there has been a tendency to ask all-or-nothing questions, such as whether primates possess a theory of mind, have self-awareness, or have culture. A bottom-up approach asks, rather, what are the underlying cognitive processes of such capacities, some of which may be rather basic and widespread. Prominent neuroscientists, psychologists, ethologists, and primatologists use methods ranging from developmental psychology to neurophysiology and neuroimaging to explore these evolutionary foundations.A good example is mirror neurons, first discovered in monkeys but also assumed to be present in humans, that enable a fusing between one's own motor system and the perceived actions of others. This allows individuals to read body language and respond to the emotions of others, interpret their actions and intentions, synchronize and coordinate activities, anticipate the behavior of others, and learn from them. The remarkable social sophistication of primates rests on these basic processes, which are extensively discussed in the pages of this volume.

The Art of Perception: Memoirs of a Life in PR


Robert Leaf - 2012
    As the international CEO of Burson-Marsteller, which became the world's largest PR firm during his tenure, he was the first executive to bring PR to the Soviet Union during the Cold War and established the first official Chinese government PR firm. He started the first international PR firm in the Middle East and opened offices throughout the world.  He has advised governments, major corporations, and leading individuals, and has been involved in some of the biggest news stories of the time. Now, in a changing world of 24-hour news cycles in which global disasters are shared on the most personal levels and events make it from smartphone to headline news in seconds, the need to manage perceptions has never been more essential for corporations and individuals. In a memoir that is as entertaining as it is informative, Leaf shares his unique experiences in a book that is essential reading for communicators, business professionals, and anyone who would like to improve their skills in the art of managing perceptions.

One Show, Volume 33


The One Club - 2012
    It can make people listen. And, sometimes it can even change a person's life. The One Show celebrates all of the qualities that go into making a successful ad campaign or design. Considered by many to be the benchmark in advertising annuals, this year's edition features the very best work from around the world from the 2011 One Show and One Show Design contests. In these pages are more than 1,600 four-color images from the finalists and winning entries, insider perspectives from the Gold Pencil winners, a spotlight on the Client of the Year, the college competition winners, and a look into the judging process with a Judge's Choice section. Lavishly produced with full-color throughout, this book is the must-have annual for creatives, clients, students, and anyone interested in advertising and design. Categories covered include print, design, integrated branding, television, and radio.

Trust Me, I'm The Patient: Clean Language, Metaphor, and the New Psychology of Change


Philip Harland - 2012
    Substantial. Entertaining. Informative." An essential read for anyone who finds themself counseling or working with others. Aimed mainly at psychotherapy and coaching, but readily translates into lessons for business, education, and everyday use. 'Trust Me, I'm The Patient' takes you step by step through a process that lends itself to the most profound therapeutic transformation and yet can be used informally at home, at work, or in the queue for the bus. Science, psychology, philosophy, and a vibrating peach are all part of the story in this far-reaching but readily accessible guide to the practice of Clean Language questioning, a knowledge of which will enable you to enter another person's world almost unnoticed and once there to tread very, very lightly. And what will happen as a result is that the person you facilitate will get to know - and change, and heal - themself. "Philip Harland takes us on a clear and compelling journey into the nuances of words, questions, and sentence structure, and explains why small changes make such a big difference to both listener and speaker. He guides us through the minefields of unclean practice and shows us how seductive and wasteful our projections and assumptions can be. If you have ever wanted an easier ride with clients and colleagues, family and friends, this book tells you how to let go the reins and facilitate them to take up their own. A fabulous addition to Clean resources and one that most closely matches the way the creator of Clean Language, the late David Grove, would explain himself. I defy anyone to read this book and not clean up their language." Caitlin Walker, educationalist, author of Clean Language and Systemic Modelling

Lte Advanced: 3gpp Solution for Imt-Advanced


Harri Holma - 2012
    Using illustrations, graphs and real-life scenarios, the authors provide an outlook on existing technologies as well as possible future developments.

Show Me the Money!: How to make money through sports marketing


Esteve Calzada - 2012
    Having revolutionised the sports marketing revenue streams for FC Barcelona, Esteve Calzada understands the numbers like no one before him.How do football clubs make their money? How do clubs become global brands, and their stars recognised throughout the world? Show Me The Money is a fascinating sports marketing handbook that uses football to show how money can be made by clubs, tournaments, federations like FIFA or by individual athletes.Full of real-world examples taken from his experiences at the frontlines, Esteve Calzada details how to get media presence, attract fans and generate revenue through the smart exploitation of facilities, sponsorships, television rights, players' image rights and the management of licensed products. This is a guide to sports marketing, but not a dry textbook. It is essential reading for sports marketers and sports marketing students, but fascinating to anyone interested in sport and the cascades of money in football.

Communicating with Animals: How to tune into them intuitively


Margrit Coates - 2012
    One of the world's leading animal communicators and healers, Margrit has many years' experience working closely with species of all kinds - from horses, dogs and cats, to wild life, rare breeds and rescue animals. In Communicating with Animals, she draws upon her very special gift and amazing experiences to help us connect with animals too. Using intuition, insight and common sense, she shows how to tune into what they are really thinking and feeling, helping us bond with them at an incredibly deep level. Her powerful techniques range from communicating with the furry, feathered and scaly friends who share our homes, to larger animals such as horses and even Anne the Elephant, as well as other non-domestic creatures. Ultimately, Margrit's wish is for each one of us to be able to tune into all life around us. Besides practical exercises and handy tips, Communicating with Animals is brimming with heart-warming stories - making it a great read and a truly inspirational guide.

From Fear to Success: A Practical Public-speaking Guide


Thomas B. Dowd III - 2012
    The tips and techniques are bite-sized nuggets that will resonate with speakers of all levels—from those wanting to survive a speech to professionals needing reinforcement to hone their craft. Building off the fundamentals of public speaking and presentation skills, this guide offers a practicality that will stand the test of time. Readers will see that effective public speaking has more to do with confidence than communication skills. Public speaking is everywhere, not just at a podium, and successful public speaking skills can be developed with easy-to-follow steps. Readers will find that their own success, both personal and professional, is directly related to their ability to communicate effectively. Using personal examples of his triumphs and lessons learned, Tom shares his journey to get past the emotion of fear that has gripped everyone at some time in their lives when they stared into a crowd. The techniques included will build the confidence to not just survive one moment, but teach you to play to your own strengths and enjoy a lifetime of effective communication, strong leadership, and lasting personal relationships. Most people already have the groundwork to be a great public speaker. "From Fear to Success" maneuvers past your trepidations into a new world of self-assurance to build upon this foundation.

Grow Your Marriage by Leaps and Boundaries


Jerry L. Cook - 2012
    This must-read book teaches spouses to negotiate appropriate boundaries between their marriage and the rest of the world. Guaranteed to change the way you think about the physical, financial, parental, and many other boundaries in your relationship, this book will make your marriage stronger than ever before.

The 3 Power Values: How Commitment, Integrity, and Transparency Clear the Roadblocks to Performance


David Gebler - 2012
    The good news is that employees already embody the values needed to propel the organization to its goals, but institutional roadblocks get in the way. All too often leaders don't know how to diagnose their culture in order to clear these roadblocks to performance. The 3 Power Values presents a breakthrough model that permits leaders to measure and manage culture. To create a fully aligned high-performing culture, leaders need only focus on nurturing three catalyst values: Commitment, Integrity, and Transparency.Offers an innovative values-centered model to help organizations achieve short-term goals without sacrificing long-run sustainability Filled with lively case studies of major companies including Johnson & Johnson and Boeing David Gebler is a recognized thought leader in the field of values-based ethics and culture risk management The 3 Power Values offers leaders at all levels a unique and accessible approach to identifying the behavioral challenges that are hindering their corporate culture and to removing them effectively.

Speakout Advanced Students' Book


Antonia Clare - 2012
    With its wide range of support material, it meets the diverse needs of learners in a variety of teaching situations and helps bridge the gap between the classroom and the real world.Lessons cover all four skill areas as well as grammar and vocabulary. Each unit ends with a DVD lesson based around an extract from aBBC programme which provides a springboard for meaningful speaking and writing tasks. Models of authentic English are also provided through 'on the street' interviews filmed by the BBC. ActiveBook is the Students' book in digital format with integrated audio and video from the course and includes: Easy navigation of the Students' Book pages with zoom facility Video and audio available at the touch of a button BBC programme clips that can be played in a DVD player or computer Video Podcasts with accompanying worksheets

The Handbook of Communication History


Peter Simonson - 2012
    It attends to both the varieties of communication in world history and the historical investigation of those forms in communication and media studies. The Handbook editors view communication as encompassing patterns, processes, and performances of social interaction, symbolic production, material exchange, institutional formation, social praxis, and discourse. As such, the history of communication cuts across social, cultural, intellectual, political, technological, institutional, and economic history.The volume examines the history of communication history; the history of ideas of communication; the history of communication media; and the history of the field of communication. Readers will explore the history of the object under consideration (relevant practices, media, and ideas), review its manifestations in different regions and cultures (comparative dimensions), and orient toward current thinking and historical research on the topic (current state of the field). As a whole, the volume gathers disparate strands of communication history into one volume, offering an accessible and panoramic view of the development of communication over time and geographical places, and providing a catalyst to further work in communication history.

Missional Preaching: Engage Embrace Transform


Al Tizon - 2012
    Pastor, professor, and missionary Al Tizon offers chapters grounded in biblical themes for mission?and then allows guest preachers to illustrate how those themes may be proclaimed from our pulpits. Features sermons from Greg Boyd, Shane Claiborne, Brenda Salter-McNeil, Ron Sider, and more!

Climbing the Charts: What Radio Airplay Tells Us about the Diffusion of Innovation


Gabriel Rossman - 2012
    "Climbing the Charts" examines how songs rise, or fail to rise, up the radio airplay charts. Looking at the relationships between record labels, tastemakers, and the public, Gabriel Rossman develops a clear picture of the roles of key players and the gatekeeping mechanisms in the commercial music industry. Along the way, he explores its massive inequalities, debunks many popular misconceptions about radio stations' abilities to dictate hits, and shows how a song diffuses throughout the nation to become a massive success. Contrary to the common belief that Clear Channel sees every sparrow that falls, Rossman demonstrates that corporate radio chains neither micromanage the routine decision of when to start playing a new single nor make top-down decisions to blacklist such politically inconvenient artists as the Dixie Chicks. Neither do stations imitate either ordinary peers or the so-called kingmaker radio stations who are wrongly believed to be able to make or break a single. Instead, Rossman shows that hits spread rapidly across radio because they clearly conform to an identifiable style or genre. Radio stations respond to these songs, and major labels put their money behind them through extensive marketing and promotion efforts, including the illegal yet time-honored practice of payoffs known within the industry as payola. "Climbing the Charts" provides a fresh take on the music industry and a model for understanding the diffusion of innovation.

Campaign It!: Achieving Success Through Communication


Alan Barnard - 2012
    To achieve this, they introduce a new, unique and complete approach to communication: The Campaign It! model. Developed over several decades of influencing change at the highest levels and in different environments, the Campaign It! model is tried and tested, and in the book, Parker and Barnard offer proof that it works.Their basic tenet is that whenever there is an outcome people need to achieve they will have to inform, persuade and gain agreement from others. Their model, the “campaigning approach,” makes this possible: it provides a plan and a structure to develop communications; it enables people to help themselves, their families, their businesses and/or their communities.

Successful Public Speaking


Arina Nikitina - 2012
    This book is written for proactive people, who understand the importance of getting their message across in a clear, confident, and persuasive manner and are looking for ways to elevate their delivery from 'good' to 'great'.Successful Public Speaking offers specific, easy to practice strategies and tools to help you: structure your material for the best impact; cope with nervousness; maximize the effect of your presentation by using compelling visual aids; and connect with audiences of varied sizes.It also offers sound advice on how to avoid common public speaking mistakes, that even experienced speakers sometimes make, and tips on how to master the art of storytelling.

Heart of Mindful Relationships: Meditations on Togetherness


Maria Arpa - 2012
    Through practical and spiritual techniques, you will learn how to express yourself as an individual and as a couple to achieve the togetherness you both want.

Cybertext Poetics: The Critical Landscape of New Media Literary Theory


Markku Eskelinen - 2012
    The book first integrates theories of print and digital literature within a more comprehensive theory capable of coming to terms with the ever-widening media varieties of literary expression, and then expands narratology far beyond its current confines resulting in multiple new possibilities for both interactive and non-interactive narratives. By focusing on a cultural mode of expression that is formally, cognitively, affectively, socially, aesthetically, ethically and rhetorically different from narratives and stories, Cybertext Poetics constructs a ludological basis for comparative game studies, shows the importance of game studies to the understanding of digital media, and argues for a plurality of transmedial ecologies.

Problematic Relationships in the Workplace: Volume 2


Becky L. Omdahl - 2012
    This volume explores troublesome behaviors and patterns that shape relationships (e.g., hostility, bullying, incivility, and ostracism), presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (e.g., resilience, positive communication, civility, and forgiveness). Written by leading experts on problematic relationships in the workplace, this volume combines scholarship with applications that will be valuable in any organization. The new contributions in this second volume of Problematic Relationships in the Workplace extend the first volume's work by exploring cutting-edge and emerging issues in the field.

Philosophy of Communication


Briankle G. Chang - 2012
    From its inception, philosophy has communicated forcefully. Socrates, Plato, and Aristotle talk a lot, and talk ardently. Because philosophy and communication have belonged together from the beginning--and because philosophy comes into its own and solidifies its stance through communication--it is logical that we subject communication to philosophical investigation. This collection of key works of classical, modern, and contemporary philosophers brings communication back into philosophy's orbit. It is the first anthology to gather in a single volume foundational works that address the core questions, concepts, and problems of communication in philosophical terms. The editors have chosen thirty-two selections from the work of Plato, Leibniz, Hegel, Husserl, Heidegger, Wittgenstein, Benjamin, Lacan, Derrida, Sloterdijk, and others. They have organized these texts thematically, rather than historically, in seven sections: consciousness; intersubjective understanding; language; writing and context; difference and subjectivity; gift and exchange; and communicability and community. Taken together, these texts not only lay the foundation for establishing communication as a distinct philosophical topic but also provide an outline of what philosophy of communication might look like.

The Handbook of Intercultural Discourse and Communication


Christina Bratt Paulston - 2012
    Features contributions from established researchers in sociolinguistics and intercultural discourseExplores the theoretical perspectives underlying work in the fieldExamines the history of the field, work in cross-cultural communication, and features of discourseEstablishes the scope of this interdisciplinary field of studyIncludes coverage on individual linguistic features, such as indirectness and politeness, as well as sample analyses of IDC exchanges

Right Speech (Tricycle Teachings #8)


The Tricycle FoundationLin Jensen - 2012
    Even with these clear directions, though, factoring Right Speech into our daily lives can be exceedingly difficult. Tricycle Teachings: Right Speech is full of insight and advice from Buddhist teachers on how to successfully bring Right Speech into the interactions and relationships we care most about.* "Right Speech," by the Buddha* "Say it Right," by Katy Butler* "Skillful Speech," by Allan Lokos* "The Buddhist Guide to Gossip," by Nancy Baker* "Family Dharma: Right Speech Reconsidered," by Beth Roth* "Right Speech from a Tibetan Buddhist Perspective," by Roger Jackson* "Right Speech in Marriage," by Susan Piver Brown* "Right Lying," by Lin Jensen* "The Truth about Gossip," by Bhikshuni Thubten Chodron

Publishing Journal Articles (Success in Research)


Lucinda Becker - 2012
    Practical, no-nonsense, accessible guide to planning, writing and publishing a journal article.

Move Our Message: How to Get America's Ear


Susan C. Strong - 2012
    It's packed with practical guidance on "speaking American" about your issues, connecting deeply with your audience, and framing lively political messages that spread. Based on The Metaphor Project's time-tested methods and tools, the book offers a systematic, up-to-date approach to mainstreaming our messages. All proceeds from book sales support our pro bono work.

A New Birth of Freedom: The Translator


Robert G. Pielke - 2012
    Stephen Hawking argues that it would be extremely unwise even to try. What if it were absolutely necessary to do so? This question arises with extreme urgency at the Battle of Gettysburg in 1863, in this time-travel, alternate-history trilogy, A New Birth of Freedom.

Well Said!: Presentations and Conversations That Get Results


Darlene Price - 2012
    Based on the same concepts that guide the author’s award-winning training and consulting company, Well Said! teaches readers to put themselves in their audience’s shoes and tailor their messages to the needs of decision makers. Darlene Price reveals the simple but powerful techniques you can use to prioritize, organize, and economize your words so that your communication wins the day. Complete with real-life examples illustrating the concepts in action, this handy guide shows how to use the words and phrases that get people to listen, capture and hold an audience’s attention, gain instant credibility with decision makers, optimize body language, handle QA with finesse, make connections, shine with or without PowerPoint, perfect the elevator pitch, and much more. You don’t have to be a motivational speaker to get through to others. By placing words carefully and with confidence, you’ll captivate your audience and make big things happen in your career.