Book picks similar to
Facilitating with Ease! by Ingrid Bens
amazon
conflict-resolution
business
facilitating
There Is No Next: NBA Legends on the Legacy of Michael Jordan
Sam Smith - 2014
Armstrong • Marv Albert • Grant Hill • Jerry Colangelo • Bill Cartwright • Jerry Reinsdorf • Johnny Bach • Rod Thorn • Rick Barry • Kevin Loughery • David Axelrod • President Barack Obama • and many more!Written by Sam Smith—author of the New York Times bestseller THE JORDAN RULES and recent inductee into the NBA Hall of Fame—THERE IS NO NEXT assembles a cast of Hall-of-Famers, teammates, opponents, coaches, and others who experienced the ferocious drive and unparalleled greatness that defined Jordan’s career. Packed with previously untold stories and stunning insight into Jordan and his six championships, THERE IS NO NEXT is the last word on why there has never been, and will never be, another Michael Jordan.
Wordpress for Beginners - A Visual Step-by-Step Guide to Creating your Own Wordpress Site in Record Time, Starting from Zero! (Webmaster Series)
Andy Williams - 2012
Not any more. Wordpress makes it possible for anyone to create and run a professional looking website.While Wordpress is an amazing tool, the truth is it does have a steep learning curve, even if you have built websites before. Therefore, the goal of this book is to take anyone, even a complete beginner and get them building a professional looking website. I'll hold your hand, step-by-step, all the way. As I was planning this book, I made one decision early on. I wanted to use screenshots of everything, so the reader wasn't left looking for something on their screen that I was describing in text. This book has screenshots. I haven't counted them all, but it must be close to 300. These screenshots will help you find the things I am talking about. They'll help you check your settings and options against the screenshot of mine. No more doubt, no more wondering if you have it correct. Look, compare and move on to the next section.With so many screenshots, you may be worried that the text might be a little on the skimpy side. No need to worry there. I have described in the minutest detail, every step on your journey to a great looking website. In all, this book has over 35,000 words. This book will cut your learning curve associated with WordpressEvery chapter of the book ends with a "Tasks to Complete" section. By completing these tasks, you'll not only become proficient at using Wordpress, you'll become confident & enjoy using Wordpress.
Successful Women Speak Differently: 9 Habits That Build Confidence, Courage, and Influence
Valorie Burton - 2016
What these women have is a knack for communicating that opens doors and gives them influence. Gleaning from powerful research, bestselling author and life strategist Valorie Burton unearths practical insights you can put to work in your life immediately. Scientific studies are proving what the ancient wisdom of Scripture has shown all along: The power of life and death lies in the very words you speak. Let Valorie teach you how to…recognize the nuances in speech that can mean the difference between success and failureincrease your influence by changing what you think and say in critical momentsspeak accurately about yourself so you don’t sabotage your most meaningful goalsboost your confidence by making simple tweaks to your everyday speechYour words are powerful tools. It’s time to use them to build the life you really want.
Don't Reply All: 18 Email Tactics That Help You Write Better Emails and Improve Communication with Your Team
Hassan Osman - 2015
You'll get research-based guidelines for improving the way you communicate with your team members. Here is a partial list of what's covered:
-How to use the "3Ws" to clearly assign tasks in emails and get things done.
-Four recommendations to help you create powerful subject lines to ensure that your emails are read.
-How to use "If...then..." statements in your messages to improve clarity, increase accountability, and reduce the amount of follow-ups.
-Tips to show you how to format your email so readers will easily be able to see the most important parts of your message.
-How to list questions and present options instead of asking open-ended queries to reduce back & forth emails.
-How to improve your email open-rate by using the "Delay Delivery" feature to schedule your emails in advance.
Here's what's included in the book:Tactic #1: Assign Tasks in an Email Using the "3Ws"Tactic #2: Write the Perfect Subject LineTactic #3: TL;DR - Write Emails That are Five Sentences or LessTactic #4: Break Long Emails into Two PartsTactic #5: Make Your Emails ScannableTactic #6: Show Instead of Tell by Attaching ScreenshotsTactic #7: Spell Out Time Zones, Dates, and AcronymsTactic #8: Use "If...then..." StatementsTactic #9: Present Options Instead of Asking Open-Ended Questions Tactic #10: Re-Read Your Email Once for a Content CheckTactic #11: Save Drafts of Repetitive EmailsTactic #12: Write It Now, Send It Later Using Delay DeliveryTactic #13: Don't Reply All (Unless You Absolutely Have To)Tactic #14: Reply to Questions InlineTactic #15: Reply Immediately to Time-Sensitive EmailsTactic #16: Read the Latest Email on a Thread Before RespondingTactic #17: Write the Perfect Out-of-Office (OOO) Auto ReplyTactic #18: Share the Rules of Email Ahead of Time
Free Bonus
As a free bonus for purchasing this book, you'll get a downloadable cheat sheet (a PDF file) that summarizes the content on one single page. You'll also get a PowerPoint presentation (a PPT file) that also summarizes the tactics in the book, but in more detail so you can share the deck with your team.
How to Be Good at Performance Appraisals: Simple, Effective, Done Right
Dick Grote - 2011
One of a manager's toughest--and most important--responsibilities is to evaluate an employee's performance, providing honest feedback and clarifying what they've done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process--no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don't bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: -How do I set goals effectively? How many goals should someone set?-How do I evaluate a person's behaviors? Which counts more, behaviors or results? -How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee?-How do I tell someone she's not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It's the one book you need to excel at this daunting yet critical task.
The Secrets of Facilitation: The S.M.A.R.T. Guide to Getting Results with Groups
Michael Wilkinson - 2004
Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.
On the Mend
John Toussaint - 2010
Gerard, PhD, its chief learning officer, candidly describe the triumphs and stumbles of a seven-year journey to lean healthcare, an effort that continues today and that has slashed medical errors, improved patient outcomes, raised staff morale, and saved $27 million dollars in costs without layoffs. Find out:> How lean techniques of value-stream-mapping and rapid improvement events cut the average “door-to-balloon” time for heart attack patients at two hospitals from 90 minutes to 37.> What ThedaCare leaders did to replace medicine’s “shame and blame” culture with a lean culture based on continuous improvement and respect for people.> How the lean principle of “building in quality at the source” broke down divisions among medical specialties allowing teams to develop patient care plans faster.> Why traditional modern management is the single biggest impediment to lean healthcare.> How the plan-do-study-act cycle coupled with rapid improvement events cut the wait time at a robotic radiosurgery unit from 26 days to six.> How the lean concept of “one piece flow” saved time in treating ischemic stroke patients, increasing the number of patients receiving a CT scan within 25 minutes from 51% to 89%.> How senior leaders at other healthcare organizations can begin their own lean transformations using a nine-step action plan based on what ThedaCare did — and what it would do differently.Toussaint and Gerard prove that lean healthcare does not mean less care. On the Mend shows that when care is truly re-designed around patients, waste and errors are eliminated, quality improves, costs come down, and healthcare professionals have more time to spend with patients, who get even better care.
The Oz Principle: Getting Results Through Individual and Organizational Accountability
Roger Connors - 1994
At its root, the principle works like this: Like Dorothy and the gang in The Wizard of Oz, most businesspeople have the tools to succeed, but when things go wrong they blame circumstance or others instead of looking within for the true cause of unsatisfactory results. Once individuals learn to accept responsibility, they can use the Oz Principle to become better leaders. Now, with corporate scandals in the headlines and the culture of victimization running rampant at every level of the business world, Roger Connors, Tom Smith, and Craig Hickman return with a new edition of The Oz Principle. Fully revised, this edition will update the statistics, concepts, and relevant companies through fresh, timely anecdotes and stories.
The Innovative Admin (All Things Admin)
Julie Perrine - 2012
In this informative and motivating book, you'll discover: What it means to be The Innovative Admin How you can unleash your mind to think innovatively Techniques you can use to bring out the administrative leader inside you Ways you can tap into your creativity and initiative to get ahead The Innovative Admin empowers you to become the best you can be by enhancing your capacity for innovation. Read it and grow your administrative career to exciting new levels. Innovation isn't just for technology - it's the key to your career future.
Bullet Journaling: Hacks for Getting Important Tasks Done
Kerry Sanford - 2018
This book will show you how to organise your life, so you are able to get important work done. It will guide you on how to customise different layouts, so the Bullet Journal works for you! The tools you will learn are: Step-by-step process of filling in your journal Setting SMART goals Vision and goal-setting pages Future logs Calendars Collections and trackers Reflections of the day Maintaining a bullet journal doesn’t need to take a lot of your time. Start your new organised life. Click the BUY button NOW!
How Successful People Think Differently
Akash Karia - 2013
In How Successful People Think Differently you will learn:•Why successful people say “I don’t” instead of “I can’t”•Why successful people never suppress their desires - and what they do instead•How successful people think smart•The “if-then” strategy that triples your chances of achieving success•The type of thinking that makes successful people successful in the first place•Why The Secret is setting you up for failure•The wrong (and the right) way to visualize your goals (this alone will be worth the price of the book!)•The right (and the wrong) type of thinking that either sets up you up for success or failure•Simple, and sometimes surprising, success principles to help you achieve your goals•And a lot more...Based on Intensive Scientific Research: Learn the Science of SuccessIn the last 100 years, science has made remarkable progress in unlocking the secrets behind successful people. Science has uncovered just how successful people think differently and how successful people think smarter than the rest of us. Unfortunately, a lot of this great, life-changing research is hidden inside dense, boring, hard-to read academic literature. Fortunately, I’ve gone through that research for you - and in this success booklet, you’re going to be getting access to life-changing tools and strategies that are scientifically-proven to help you achieve your personal and career goals, whatever they may be.Simple, and Sometimes Surprising Secrets of SuccessA lot has been written about goal setting, achievement and success. A lot of this advice sounds good but is not very useful, such as “Never give up. Think positive. Take risks”. This short and fun ebook provides you with practical tools that you can use to change your thinking and change your life.Just One Idea...Learn the science of success, and apply the success principles in this book to set and achieve your own goals, whatever they may be. Some success principles will provide validation of what you already think to be true (but didn’t have proof for), whereas other principles will surprise. Here’s the promise: All these principles are simple to apply, and if you apply them to your life, you will begin to experience more success in all areas of life. How do I know? Because I have proof (inside!) Just one idea in this book might be the inspiration and the spark of change you are looking for...just one idea can change your life.
Managing Risk and Information Security: Protect to Enable
Malcolm Harkins - 2012
Because almost every aspect of an enterprise is now dependent on technology, the focus of IT security must shift from locking down assets to enabling the business while managing and surviving risk. This compact book discusses business risk from a broader perspective, including privacy and regulatory considerations. It describes the increasing number of threats and vulnerabilities, but also offers strategies for developing solutions. These include discussions of how enterprises can take advantage of new and emerging technologiessuch as social media and the huge proliferation of Internet-enabled deviceswhile minimizing risk. With ApressOpen, content is freely available through multiple online distribution channels and electronic formats with the goal of disseminating professionally edited and technically reviewed content to the worldwide community. Here are some of the responses from reviewers of this exceptional work: Managing Risk and Information Security is a perceptive, balanced, and often thought-provoking exploration of evolving information risk and security challenges within a business context. Harkins clearly connects the needed, but often-overlooked linkage and dialog between the business and technical worlds and offers actionable strategies. The book contains eye-opening security insights that are easily understood, even by the curious layman. Fred Wettling, Bechtel Fellow, IS&T Ethics & Compliance Officer, Bechtel As disruptive technology innovations and escalating cyber threats continue to create enormous information security challenges, Managing Risk and Information Security: Protect to Enable provides a much-needed perspective. This book compels information security professionals to think differently about concepts of risk management in order to be more effective. The specific and practical guidance offers a fast-track formula for developing information security strategies which are lock-step with business priorities. Laura Robinson, Principal, Robinson Insight Chair, Security for Business Innovation Council (SBIC) Program Director, Executive Security Action Forum (ESAF) The mandate of the information security function is being completely rewritten. Unfortunately most heads of security havent picked up on the change, impeding their companies agility and ability to innovate. This book makes the case for why security needs to change, and shows how to get started. It will be regarded as marking the turning point in information security for years to come. Dr. Jeremy Bergsman, Practice Manager, CEB The world we are responsible to protect is changing dramatically and at an accelerating pace. Technology is pervasive in virtually every aspect of our lives. Clouds, virtualization and mobile are redefining computing and they are just the beginning of what is to come. Your security perimeter is defined by wherever your information and people happen to be.
Rebound Rules: The Art of Success 2.0
Rick Pitino - 2008
Recalling the tragedies that shaped his life and career—his unsuccessful tenure as Celtics coach, the devastating loss on 9/11 of his best friend and his brother-in-law and the deep depression that followed—Coach Pitino shares his Rebound Rules, demonstrating how he emerged wiser and rose to new heights with a richer perspective on life and work…and how you can, too.
Leading Change Without Losing It: Five Strategies That Can Revolutionize How You Lead Change When Facing Opposition
Carey Nieuwhof - 2012
And change almost always elicits opposition. So how do leaders navigate change, and the opposition to it, without giving up their dream for what could and should be? Carey Nieuwhof, pastor of Connexus Church near Toronto, examines five strategies that can help church leaders engineer change:1. Determine who is for (or against) the change and why.2. Decide where to focus your attention.3. Develop the questions that will set your course.4. Learn to attack problems instead of people. 5. Persevere until the critical breakthrough.Insightful and practical, LEADING CHANGE WITHOUT LOSING IT offers hope and encouragement for leaders, no matter where they serve in the church.Enhanced eBook edition also available, with author videos.
The M-Factor: How the Millennial Generation Is Rocking the Workplace
Lynne C. Lancaster - 2010
Lancaster and David Stillman, the nationally recognized generational experts and authors of When Generations Collide, comes the definitive guide to “Millennials” (those born between 1982 and 2000) in the workplace—what they want, how they think, and how to unlock their talents to your organization’s advantage. If you enjoyed the insights in It’s Okay to Be the Boss, you need to read The M-Factor, destined to become “the” business book on this Millennial generation in the workplace.