A recent USA Today survey of business leaders named it one of the five most influential books in its field, more than 40 years after it was first published. Now, in Napoleon Hill's Keys to Success, his broadly outlined principles are expanded in detail for the first time, with concrete advice on their use and implementation. Compiled from Hill's teaching materials, lectures, and articles, Napoleon Hill's Keys to Success provides mental exercises, self-analysis techniques, powerful encouragement, and straightforward advice to anyone seeking personal and financial improvement. In addition to Hill's many personal true-life examples of the principles in action, there are also contemporary illustrations featuring dynamos like Bill Gates, Peter Lynch, and Donna Karan. No other Napoleon Hill book has addressed these 17 principles so completely and in such precise detail. For the millions of loyal Napoleon Hill fans and for those who discover him each year, Napoleon Hill's Keys to Success promises to be a valuable and important guide on the road to riches.

    As Ziglar delves into the hows and whys of living life with values, character, honesty, integrity, and sensitivity, you'll learn to be more at peace with yourself and accomplish more with your skills and abilities."Over the Top "will persuade you to develop what you have in order to be the best you can be. What you can do just may be astonishing!A talented author and speaker, Zig Ziglar has an appeal that transcends barriers of age, culture, and occupation. His client list includes thousands of small and mid-sized businesses, Fortune 500 companies, government agencies, churches, and non-profit associations. Since 1970, he has traveled around the world delivering powerful life-improvement messages and encouraging individuals to change and grow.

    At the time of his death in 1993, his personal fortune was estimated in excess of $400 million and his vast commercial empire spanned four continents. Despite the notoriety surrounding Lewis's financial coups, little has been written about the life of this remarkable man. Based on Lewis's unfinished autobiography, as well as scores of interviews with family, friends, and colleagues, the book cuts through the myth and media hype to reveal the man behind the legend. What emerges is a vivid portrait of a proud, fiercely determined individual with a razor-sharp tongue — and an intellect to match — who would settle for nothing less than excellence from himself and others.

    Maxwell.No matter who you are, you can lead—and lead well. That is the message?New York Times?bestselling author John C. Maxwell gives in this power-packed guidebookThe consummate leader offers a succinct and inspiring framework for enhancing the leadership abilities you already possess.In Leadership 101, Maxwell will teach you how to:Follow your vision and bring others with youProduce a lasting legacyGrow the loyalty of your followersMake continual investments in the quality of your leadershipIncrease your ability to influence othersDetermine your leadership "lid"Empower others through mentoringCreate a foundation of trustUse self-discipline to improve your character—and your resultsOne of the keys to successful leadership is applying the concepts that have made other leaders strong. Here's your opportunity to do just that.

    Smith shows how, by managing time better, anyone can lead a happier, more confident and fulfilled life.

    Cash is needed and Alex Rogo's companies are to be put on the block. Alex faces a cruel dilemma. If he successfully completes the turnaround of his companies they can be sold for the maximum return: if he fails they will be closed down. Either way Alex and his team will be out of work. It looks like lose-lose, both for Alex and for his team. And as if he doesn't have enough to deal with, his two children have become teenagers. As Alex grapples with problems at work and at home, we begin to understand the full scope of Eli Goldratt's powerful techniques. It's Not Luck reveals more of the Thinking Process-techniques that consistently produce win-win solutions to seemingly impossible problems.

    Making a quantum leap going from you to you2-means accomplishing far more, in less time, with only a fraction of the effort you've been giving.

    But too many sales letters end up in the junk file or the wastebasket. In this new edition of his top-selling book, author Dan Kennedy explains why some sales letters work and most don't. And he shows how to write copy that any business can use.Among other things, he provides:Completely updated text and examplesGreat headline formulasNew exercises to spark creativityThe best way to use graphicsKennedy is the most successful, highly paid direct-response copywriter in the country. In this book, he shares his step-by-step formula so everyone can write letters that will nail the sale.

    Senge's best-selling The Fifth Discipline led Business Week to dub him the "new guru" of the corporate world; here he offers executives a step-by-step guide to building "learning organizations" of their own.

    Describes the five-year, 150 million dollar project Microsoft undertook to develop an advanced PC operating system.

    These innovations produced a genuine revolution—the democratization of money—in which the middle class became financial players.Author Joe Nocera’s 2013 introduction describes where this revolution took those who embraced it, that is, practically all of us. We have gone into debt, made dicey investments, and lived through many bursting bubbles. We used the financial tools we now had at our disposal to act on bets and dares we didn’t yet understand. We bet on the Internet, borrowed on our homes, and compromised our retirements in pursuit of the American dream.A Piece of the Action is an important piece of financial and social history, and Nocera’s 2013 critique of the uses of the revolution is a powerful warning and admonition to understand what is at stake before we act.

    It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important, enduring, and substantial. This is a book about visionary companies." So write Jim Collins and Jerry Porras in this groundbreaking book that shatters myths, provides new insights, and gives practical guidance to those who would like to build landmark companies that stand the test of time.Drawing upon a six-year research project at the Stanford University Graduate School of Business, Collins and Porras took eighteen truly exceptional and long-lasting companies -- they have an average age of nearly one hundred years and have outperformed the general stock market by a factor of fifteen since 1926 -- and studied each company in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day -- as start-ups, as midsize companies, and as large corporations. Throughout, the authors asked: "What makes the truly exceptional companies different from other companies?"What separates General Electric, 3M, Merck, Wal-Mart, Hewlett-Packard, Walt Disney, and Philip Morris from their rivals? How, for example, did Procter & Gamble, which began life substantially behind rival Colgate, eventually prevail as the premier institution in its industry? How was Motorola able to move from a humble battery repair business into integrated circuits and cellular communications, while Zenith never became dominant in anything other than TVs? How did Boeing unseat McDonnell Douglas as the world's best commercial aircraft company -- what did Boeing have that McDonnell Douglas lacked?By answering such questions, Collins and Porras go beyond the incessant barrage of management buzzwords and fads of the day to discover timeless qualities that have consistently distinguished out-standing companies. They also provide inspiration to all executives and entrepreneurs by destroying the false but widely accepted idea that only charismatic visionary leaders can build visionary companies.Filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the twenty-first century and beyond.

    In their stead have come the powerful ideas and methodologies of Gary Hamel and C.K. Prahalad, whose much-revered thinking has already engendered a new language of strategy. In this book, they develop a coherent model for how today's executives can identify and accomplish no less than heroic goals in tomorrow's marketplace. Their masterful blueprint addresses how executives can ease the tension between competing today and clearing a path toward leadership in the future.

    These high-profile techniques can be applied to your non-direct marketing business with amazing results and direct marketing guru Dan Kennedy can take you there. Dan and his elite team of consultants – all phenomenally successful at borrowing direct marketing strategies from the world of mail-order, TV infomercials, etc. to use in ‘ordinary’ businesses including retail stores, restaurants, sales careers – reveal their radically different, super profitable methods and share actual advertising and marketing examples from their businesses! Also, sit in on a discussion of the hottest marketing techniques on the audio CD inside. Discover customer-getting, sales-boosting tactics you never new existed!

    With countries such as China and India taking on a more significant role in the global business landscape, you can't afford not to know the practices, customs, and philosophies of other countries.Now fully revised, updated, and expanded with over sixty country profiles, Kiss, Bow, or Shake Hands, 2nd Edition provides invaluable information on how to handle common business interactions with grace, respect, and an appreciation for different cultures.

    Investment Biker is the fascinating story of Rogers’s global motorcycle journey/investing trip, with hardheaded advice on the current state and future direction of international economies that will guide and inspire investors interested in foreign markets.

    The authors lead the reader step by step through the process of developing a marketing campaign. They offer detailed descriptions of more than a hundred marketing tools from contests to affinity programs, from direct mail to billboard advertising. Anecdotes, graphics, and rules of thumb are also included.

    Terrie Williams, president of the renowned public relations agency that bears her name, tells her extraordinary story, and shares simple and inspiring strategies anyone can use to achieve their goals and dreams.

    This new edition is re-packaged with a new jacket design to revitalise the Key Management brand and new two-colour internals make it more readable and visually appealing.Key Management Ratiosis an antidote to any fear of finance. Drawing data from 200 companies worldwide, the book brings clarity and simplicity to its explanation of every measure and shows how they all link together to drive your business.From cash flow and profit to ROI and ROTA, its unique approach remains as classic as ever, bringing a simple and visual understanding to a complex subject.

    White take us to the boardrooms, the executive offices, and the shop floors of the auto business to reconstruct, in riveting detail, how America's premier industry stumbled, fell, and picked itself up again. The story begins in 1982, when Honda started building cars in Marysville, Ohio, and the entire U.S. car industry seemed to be on the brink of extinction. It ends just over a decade later, with a remarkable turn of the tables, as Japan's car industry falters and America's Big Three emerge as formidable global competitors. Comeback is a story propelled by larger-than-life characters -- Lee Iacocca, Henry Ford II, Don Petersen, Roger Smith, among many others -- and their greed, pride, and sheer refusal to face facts. But it is also a story full of dedicated, unlikely heroes who struggled to make the Big Three change before it was too late.

    These include TQM, concurrent engineering, Taguchi methods, JIT and expert systems. Operations research and systems techniques, the Kanban system and other Japanese techniques, the history of industrial engineering, productivity and decision sciences are also covered. Real industrial examples are used to illustrate major concepts.

    Endless growth can make a candyfloss economy, and capitalism must be its own sternest critic. Handy reaches here for a philosophy beyond the mechanics of business organisations, beyond material choices, to try and establish an alternative universe where the work ethics can contain a natural sense of continuity, connections and a sense of direction. We are now a world of shareholders, but everyone has a stake in the future. With warmth, wit and the most challenging insights, Charles Handy seeks to turn paradox into real progress.

    By introducing articles from key strategists to present differing perspectives on each strategic issue covered, the authors stress and contrast the diversity of views in the subject without endorsing any one approach.

    All of the Web sites listed here are accurate & operating as of the publication date, although, due to the rapid changes in the Web, there may be changes in these listed sites. Sections of this report include: Web site tips for navigating the Web; Internet address finders; major search engines; alternatives to animal use in research & testing; alphabetical listing of Web sites; & federal government.

    It reveals, and teaches how to achieve, the results that are possible through mind management. You will learn how to manage your most crucial resource - your unlimited mind, and the power of thought!

    They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet, as this influential and immensely popular book shows, these hallmarks of competitive strategy are not the way to create profitable growth in the future.In the international bestseller Blue Ocean Strategy, W. Chan Kim and Renee Mauborgne argue that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors, but from creating "blue oceans"—untapped new market spaces ripe for growth. Such strategic moves, which the authors call “value innovation,” create powerful leaps in value that often render rivals obsolete for more than a decade.Blue Ocean Strategy presents a systematic approach to making the competition irrelevant and outlines principles and tools any company can use to create and capture their own blue oceans. A landmark work that upends traditional thinking about strategy, this bestselling business book charts a bold new path to winning the future.

    The conceptual chapters introduce students to the philosophies, methods and tools of this field, and suggest a new paradigm for managment where TQM will be seen as standard managmenet practice. Case studies on companies such as Toyota, Hewlett Packard and IBM exemplify the concepts in practice and give students a context for discussing the practical applicaitons of TQM.

    He constantly studies trends in business and talks with sales professionals the world over, learning from them and teaching them at the same time. The majority of today's successful salespeople have learned that a 'low profile' approach to presenting their product or service to customers works exceptionally well. Tom defines this approach as acting like a lamb, while selling like a lion.

    The lecture-book has a sequence of illustrations and formulae in the left column of each page and a script in the right column. This format allows the script to be read in conjunction with the illustrations and formulae that highlight the main points, formulae, or examples being presented.

    Do these syndicates have valuable lessons to teach us? Or do they deserve their rap as protectionist cartels? Or both? Only here will you discover the complete and unbiased truth. And only here will you find haunting, firsthand accounts by Japanese subcontractors of their service to the keiretsu -- a side of business rarely seen by Westerners."Our hard-nosed business leaders look like Dorothy wandering through Oz when it comes to dealing with Japan, " the authors say. If you do business in Japan or with Japanese firms -- or are simply curious about the country's rise and possible decline -- Keiretsu will provide an eye-opening, page-turning education.

    Supplying the ingredients necessary to put together a speech for any audience on any topic, it contains audience-tested anecdotes, stories, vignettes, proverbs and quotes that can be used to inspire, provoke thought or entertain. There is a diversity of approach within each topic and material that is practical and versatile enough for audiences ranging from executive boards to church congregations.

    Focus Your Energy will help you to understand and overcome the symptoms of ADD that may be holding you back, and take advantage of the traits that mark you for success.

    Formula, Donzi, Magnum, Squadron XII, USA Racing Team, and the most famous name in the world of high-performance boating, Cigarette, were all Don Aronow originals. His unparalleled accomplishments in the world of powerboating are insightfully described by the one who was with him nearly every step of the way -- his oldest son, Michael Aronow.This 9" x 12" coffee-table book is a colorful cornerstone of modern marine history, and an absolute must for any boating library. Individually boxed. Hardbound, 144 pp., over 250 color and black & white photos.

    It treats issues such as identifying customer needs, design for manufacturing, prototyping, and industrial design.

    Oshry illuminates life in "middle" positions in organizations -- positions in which supervisors, middle managers, coaches, deans, department heads and others must function between the often conflicting perspectives and demands of those above and below them. IN THE MIDDLE clarifies the stresses of middle positions, the disempowering pitfalls to be avoided, the strategies for empowerment, and the unique contributions empowered middles can make to the organization.

    

    Readers always enjoy the unforgettable Deming humor, and they gain insight into his philosophy. This book makes a great little gift.

    This reader-friendly handbook guides business people through the intricacies of proper business etiquette, covering everything from dining abroad and using the telephone to avoiding social blunders and acknowledging gifts.

    Contains excellent insights into how and why corporate strategy differs from business unit strategy. Features a description of three different parenting styles--how these styles add value and the types of businesses that can or cannot benefit from them. Includes tools, checklists and a worked example to aid corporate strategists in applying the concepts discussed.

    But do you know how and when to sell? How to turn a paper profit into a real one at the right time? How to prevent a minor loss from turning into a major disaster? This revised update of an old classic answers these and many other questions about the timing of sales.

    It is the time to gain the edge you need to succeed in today's competitive business world.

    Aims to provide everything you always wanted to know about those confusing financial statements.

    This Second Edition Pocket Guide uses GOAL/QPC's detailed graphics and easy-to-understand text and icons to describe what the tools are, why they're used, and how to use them. Critical tools are explained using real-life examples from all types of organizations with problems similar to yours, making them easy for everyone to understand and apply. The Memory Jogger 2 (Second Edition) contains all the tools found in the first edition of the Memory Jogger II, plus 50 pages of new charts and detailed diagram samples, a new tool, and a case study.

    Real estate has rebounded from its decade-long slump to become one of today's most attractive investments-especially for investors looking for new ways to diversify their portfolios. In this book financial writer Michael Thomsett shows investors how to identify and cash in on the many lucrative opportunities offered by real estate.

    Each chapter introduces a challenge facing an individual or company. The Reality Checks are based on personal assessments drawn from IT experiences in the worlds of government, business and research. The photo essays are designed to tell a step-by-step story in pictures to help aid student comprehension.

    There is an emphasis on economic and multinational approaches throughout. The major strength of this book lies in the use of relevant case material, much of which has now been revised or replaced to include more European examples. All data have now been revised to be fully up to date. Each chapter has common pedagogy, which includes objectives, active learning cases, international business strategy in action, key points, key terms, review and discussion questions, and real cases.Features of the second edition: ? Unique triad approach, which provides a unifying framework to an otherwise broad and complex subject? Fully updated tables and figures ? Up to 40 new cases? Websites of all MNEs and international organisations, which have been added to the index? Expanded coverage of China and emerging economies? New material on resource-based theories - capabilities and core competenciesAlan M. Rugman is Thames Water Fellow in Strategic Management at Templeton College

    By applying the principles of his Value Science on a broader scale, we may also enrich our world and make it a place of more "goodness" and peace. His own story helps us see how his life experiences, from childhood through adulthood, formed a mind that sought deeply to find the rich logic of goodness. It takes the reader from Germany through Europe and Mexico to the US, covering such topics as the impact of death-dealing on a young mind, the guest for goodness, the meaning of goodn, the three parts of the personality, the inner self, the opportunity to live, the measurement of value, the place of religion, a scientific approach to value, and the path to peace. As the Forward states, “A complete autobiography can never be written before the author is deceased; but by then it is too late. Robert S. Hartman completed his personal/ philosophical autobiography on Oct. 10, 1963, but he was to live for almost another ten eventful years, until Sept. 20, 1973. The rest of the story of his life is told by Arthur R. Ellis in the Appendix titled “Hartman’s Last Ten Years” which appears at the end of this volume. Hartman’s Freedom to Live: The Robert Hartman Story was written originally for presentation to management development seminars sponsored by Nationwide Insurance Company during 1962 and 1963 as a way of introducing businessmen to the man Robert S. Hartman and to his formal axiology.” Hartman was a man whose stories in his autobiography give us a rich, concrete understanding of times past and then draw us into deep reflection on the impact of these experiences for his development of his Value Science, and on the impact of his thinking on our world today. It is truly an unusual, enriching, and inspiring book!

    All bosses have to make their mark and have to learn how their team operates best. They need to satisfy difficult staff and customers, cope with encroaching competitors and deal with their own expectations, hopes, fears and self doubts. shows the new boss how to successfully lead their team for the first one hundred days. It guides you through the options and pitfalls that await you at each pursuit and helps you to reach your goals. important issues in ten-day chapters, each chapter includes a checklist to measure how things are going, describes how to advance your interests and that of your unit and company.

    Practical and inspiring, it covers everything from getting your employer's help, finding clients, and estimating your income, to the psychological adjustments that go along with self-employment. Line drawings.

    25,000 first printing. $25,000 ad/promo.

    Starting with an overview of six cultural regions in the world-Africa, Asia, Latin America, Europe, the Middle East, and North America--the authors build the framework for organizing cross-cultural experiences and identifying and working with key principles of communication and negotiation across cultural lines. Doing Business Internationally identifies the dynamics and scope of today's global workforce--and defines the core success factors for managing effectively in the global environment. This guide includes all the information necessary to: analyze key global trends and their impact on current business practices; recognize the impact of cultural differences on business practices; adapt key business skills to achieve better results when working with different cultures; identify the critical success factors needed by managers operating across borders.

    Covers copywriting, illustrations and design, along with the production process itself. Discusses the latest desktop publishing technologies as well as illustrates which typefaces, folding and binding techniques work and which don't.

    Newhouse, Jr., who could arguably be described as the most powerful private citizen in America. Controlling a fortune estimated to be in excess of thirteen billion dollars, Si and his brother Donald are richer than the Queen of England, or Bill Gates, or Ross Perot, or any of the Kennedys, Rockefellers, or Hearsts. But Newhouse is not primarily about the accumulation of money by a family that two generations ago was literally impoverished. Rather, it is a book about power.

    Finding a Path with a Heart: How to Go from Burnout to Bliss

    New coverage of Six Sigma combines with a wealth of new examples from industry to communicate both the theory and reality of quality management today.

    Shows organizations and technical managers how to change in order to improve quality in delivered services and products and in employee satisfaction using Deming's principles.

    A great gift for onself or others.

    

    The information is applicable for design professionals, interior designers, decorators, and consumers considering their own interior design business. Packed full of successful, useful, practical, helpful, and profitable ideas for anyone starting or growing an interior design business! This easy-reading book will offer these solutions (and much, much more). How to: Start your own interior design business Ensure business success Productively bid on assignments Provide quality customer service Troubleshoot the job Handle collection problems Avoid costly mistakes Charge for all your time Market without advertising Effectively answer customer objections Do credit checks Expand and relocate Make much higher profits Compete with your competition Pick an effective site location Write an exciting press release Constructively network to build your business Create and market a successful business image Supercharge your design business Eliminate legal problems before they arise Create effective advertisements Correctly price your products and services Minimize risks, maximize opportunities Design and implement and effective business plan Offer products/services so prospects buy them now! This book also thoroughly covers: New sales strategies that work! Commercial design jobs Problem-solving information Residential design jobs Forms of owernship Shipping & installation Sources of business capital Personnel considerations Independent contractors Employee agreements Trade sources, trade journals All about contracts Paperwork, order expediting All about marketing and promotion Home solicitation agreements Successful direct marketing programs Money-making marketing & publicity approaches Understanding the business of interior design New strategies, tactics, weapons for big profits Starting a new interior design business Buying a franchise or existing ID business Management and financial considerations Successful telemarketing and seminars How to advertise a d promote your interior design business Nuts & bolts of running a successful interior design business Leasing property and business equipment Characteristics and rules for successful print ads All types of business equipment and supplies Types of taxes, governmental regulation Insurance, legal aspects, security Obtaining and preserving merchant accounts Directory of design programs, organizations This book is a must for start-up interior design businesses - but should be read and absorbed by all interior design business owners who want to grow and earn more money in today's business climate. Extremely comprehensive, information-packed and complete. This book is a real bargain! The smallest interior design problem that chan occur is more expensive than this book! Anyone in the interior design business will gain vast knowledge and information from ownership of this book.

    Provides a wealth of practical tools, instruments, and approaches for applying the Open Organization Model to any situation..

    (8 lectures, 45 minutes/lecture)*Foundations of Torts and Negligence Introduction*Negligence (continued)*Intentional Interferences with Property*Defamation*Privacy and Emotional Distress*Product Liability*Business Torts*Trademark

    The introvert's way to getting opportunity presentations. How powerful offers can make your MLM business grow....and many more helpful tips on prospecting.

    Describes the requirements for establishing a bar, offers ideas on facilities, equipment, and marketing, and discusses operations and managing employees and finances.

    A portrait of the influential world of twenty-five of the world's most important newspaper owners profiles such tycoons and newspaper dynasties as Robert Maxwell, Rupert Murdoch, the Grahams of The Washington Post, and the Sulzbergers of The New York Times.

    

    The cases are of particular value and interest as they are not taken from the usual stable of known TQM companies. A great deal of useful learning can be derived from reading about the TQM experiences of other organizations, which in this book range from a leading business school - the authors' own institution - to a large international chemical company, from a manufacturer of aircraft to a well known insurance company. Supplying a wealth of information for students on business or management studies courses to give practicality in an academic setting, or for use by directors and managers to give a comparison with their own operations, Cases in Total Quality Management will be essential for everyone interested in the application of TQM.

    The reason has nothing to do with technology, worker attitude, or worker skill. In this incisive, anecdotal book Robert H. Waterman, Jr., looks at some of the best American firms and concludes that the key to strategic advantage is organization: they are organized to focus on the things that motivate their own people, and organized to anticipate customer needs. Waterman's crisp case studies give us an insider's view of why these firms are so good. For example, we'll see how Procter & Gamble gets a productivity advantage of 30-40 percent through a work force that's essentially self-managing. (Procter & Gamble developed this system over thirty years ago and considered it so strategic that they wouldn't talk about it until now.) We'll see how a set of strongly held, shared values - not strategy - built the AES Corporation from a start-up eleven years ago to a company whose market value today is close to $1.7 billion. Waterman also gives us an in-depth look at how companies such as Merck and Rubbermaid maintain a strategic edge through raw innovation. In 1993 Rubbermaid invented 365 new products, one for every day of the year. How did they manage it? Waterman's argument is firmly grounded in specific details and in firsthand observation. But his message about American competitiveness transcends any particular case history or industry. All of us can learn from the example of these firms that inone way or another strike out into new frontiers of excellence.

    The fourth edition reflects the dramatic events that have occurred in the communication industry: The Telecommunications Act of 1996, new efforts at libel law reform, and that first sign cyberspace maturity--litigation. In addition, chapters have been updated and restructured to include more information in the areas of libel, obscenity, and the Internet.

    Sir John puts forward the claim that staff are underused and underestimated, looks at recruitment and selection, coaching and daily management of staff, and gives his own blueprint for people-managing that could put Britain at the forefront of world business.

    The most powerful principles and techniques used by the best in network marketing- all over the world- contains action steps for mastery of each secret.

    and keep them coming back.

    He examines complex patterns of difference related to gender, race, occupation, and public or private employment. Each group of workers engaged in some form of what Johnston calls "social movement unionism, " including an early "Justice for Janitors" campaign. These movements reflect the efforts of individual organizers, such as Maxine Jenkins, key organizer for the first comparable worth strikes in both public and private sectors. They are also shaped, Johnston argues, by their different historical and structural contexts. Success depends in each case, he concludes, on the fit between these conditions and the model of unionism employed. Johnston examines in detail the interaction of public and private labor movements, gender relations, and urban life and politics. His book will interest not only industrial relations scholars but also political scientists, social movement scholars, organization theorists, students of public administration, urban sociologists, and those who study comparable worth.

    Illustrated by many examples drawn from a wide range of international businesses, this book challenges conventional theories of strategic management and shows how immense progress has been achieved, even with limited resources, by creating entrepreneurial organizations that capture and gain leverage from experimentation, imagination, and skill enhancement at all levels. The authors identify the common features that lead to success, including a commitment to continuous change and improvement; an organizational climate that encourages experimentation and entrepreneurial behavior; and a recognition of the need to invest in knowledge and human capital. Finally, the authors chart four stages to rejuvention: building a top team, simplifying the organization; building new competitive advantages; and leveraging the new benefits.

    Distilling the essential information in Robert's "Rules" into simple, straightforward language, this new manual was created especially to help officers or attendees find quick answers to questions of procedure. Its eye-catching, at-a-glance format facilitates fast access to the topic you need while the meeting is in progress. With this indispensable reference in hand, you can be assured that you are following proper procedure.

    This is the landmark book about that program and the schools that have participated. Now is the time for action, and this book is about one thing only--solutions.

    The program presents payroll activities and related materials as a single unit and includes a comprehensive practice set that is available separately or shrink-wrapped with the text-workbook. The easy-to-read presentation of topics helps students develop efficient working procedures. Numerous illustrations and examples using federal and state forms support content.

    

    In fascinating first-hand interviews with top CEOs, after almost a decade of research, and through a riveting business-fiction account of Arlen Royster, a CEO faced with a career-threatening crisis, Top Dog chronicles the role of the corporate CEO as leader, facilitator, and communicator.

    Janov shows how any organization that hopes to thrive into the next century can learn to develop the essential building blocks to inventiveness: focus on customer needs; concentrate on core work; practice living organizational values; think systemically; promote self-regulation; build and support interdependence; and understand leading as guiding the development of the system and following as pursuing common cause. Janov offers inspiration, frameworks, and practical applications for executives, managers, and organization consultants who are facing the fundamental challenges in organizations today: how to sustain success in a constantly changing global economy, how to redesign work processes for optimal effectiveness, and how to realign roles and relationships as flattened hierarchies necessitate self-regulation throughout the entire organization.

    These  are the real heroes of business -- the front line  workers who raise service to the level of performing  art.

    This new edition has been fully revised and updated to include recent research findings in the area of work psychology. New features such as learning objectives and chapter summaries make this text and ideal course companion.

    By listening to the ""voices,"" readers will learn to understand what it means to be ""the other"" and so improve communication, morale, and productivity.The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides:(1) background on the culture and values of that group(2) honest comments from members of the group and a synthesis of the group's most common problems(3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers(4) explanations of what went wrong in each situation and how to correct itMany people want to communicate with others, but don't know how. Voices will help them understand diversity not as an academic concept, but as a human reality."

    This class is intended to help with the requirements to pass the California Real Estate Salespersons State exam.

    An introduction to the principles and hardware used to create three-dimensional images and animations.

    "This is not just another book on selling. Weylman shows how to lay the foundation for building a sound, substantial business." - Scott DeGarmo, Publisher, Success magazine. "Most books on selling are filled with positive ways to pump yourself up psychologically for the task. Weylman's work is different. He offers a wealth of specific, tangible tactics for the salesperson to use. What Harvey Mackey did for amateurs, C. Richard Weylman does for professionals." - Al Ries, Co-author, "Marketing Warfare and Bottom-Up Marketing". "Sales professionals will now have set of guidelines on how to build trusting relationships with prospects and customers." - Jack I. Criswell, Executive Director, Sales and Marketing, Executives International. "There is not a single page without valuable information salespeople can use to gain access to more customers." - Tom Hopkins, Author, "How to Master the Art of Selling".

    For the first time in one volume, this easy-to-use guide collects all the information a programmer needs on IBM mainframe software products, programmers' utilities, and computer languages. Organized for fast information retrieval, this invaluable tool includes all the most commonly used codes and messages for mainframe software, along with key words and their usages for all the languages applicable to the most popular mainframe environments-MVS, VM, and VSE. For each of the programs or languages, all commands are briefly discussed with general forms of usage and lots of examples.

    A collection of enlightening quotes relating to business.

    It is an expression of collective, community action--unified action of leaders and followers who trust enough to jointly achieve mutual goals. The task of creating a culture conducive to interactive trust is perhaps the preeminent leadership task. This practical guide identifies the key elements leaders need to manipulate to create such a trust culture in any work environment. By learning to shape culture to meet changing needs--by learning to be continually responsive to the organization's vision as well as to the needs of a changing follower core--the leader can create the situation necessary for any successful organization, one where followers can trust others and feel free to work together to gain mutually desired goals.

    

    Four new chapters are added,new problems created and some modified to include SI units,and some computer programs are included. This edition is 25% larger than the current edition,and nothing else exists in text plus solved-problem format.

    More than 120 detailed lists contain over 1,000 business-tested techniques and strategies for successfully managing every area of your job, from delegating duties to keeping your cool in pressure situations.

    Rockefeller and John D. Rockefeller, Jr. have been compiled- some have used bits of the original correspondence presented here and tried to show opposing interests between John D. Rockefeller and his son. Still others were written without correspondence at all. This collection of never-before-published letters traces the history of the transfer of the Rockefeller fortune over the course of fifty years. It illustrates how the endowment was bestowed from Senior to Junior with respect, sound advice, and with a mutual trust between father and son.The letters also reveal far more than the business side of entrusting the Rockefeller fortune to the younger generation. The misives are filled with news of family matters and personal wishes constituting a record of the Rockefeller family values which, in turn, sponsored the philantrophies of Junior. Outlined in these letters is the conception for the Rockefeller Foundation, the Rockefeller Institute for Medical Research, and the General Education Board. Later would follow the realization of the Fort Tryon Park, the Rockefeller Center, Riverside Church, and the restoration of Colonial Williamsburg. Junior's holdings peaked in 1928 at 5 million and his dedication to public parks, and institutions around the world absorbed a considerable portion of his wealth.Ernst's introduction reflects on five themes which run continuously throughout the letters: the respect and love among the members of the family, a father's precautions to his maturing son, the son's willingness to accept his father's precepts and examples, the son's conscious assumption of the responsibilities of the bequeathed fortune, and overriding faith in a benevolent God. These themes continually come together to form the outline of a philosophy of life behind the Rockefeller legacy, as when Senior writes: I am indeed blessed beyond measure in having a son whom I can trust to do this most particular and most important work. Go carefully. Be conservative. Be sure you are right- and then do not be afraid to give out, as your heart prompts you, and as the Lord inspires you.

    Ken Kragen--who has transformed the lives of Kenny Rogers, Travis Tritt, Trisha Yearwood, and others--shows readers how to achieve maximum success in their careers and private lives. "A phenomenon".--Jane Pauley.

    Every individual has a unique personality, but many behaviors can be understood within a systematic, predictable framework. The People Smarts package will train participants to identify colleagues' behavioral patterns so they can work in harmony. This simple, easy-to-understand method helps you: get results from interactions with colleagues express your wants and needs clearly -- and recognize the needs of others improve collaborative efforts by learning to adapt to others' styles understand your co-workers, bosses, and subordinates through a systematic, effective method anyone can learn. The Self- and Observer Assessments help your employees define their own styles. The Self-Assessment determines how a person believes he/she interacts with others. The Observer Assessment provides a picture of how others perceive an individual's interactions. Used together, these instruments provide valuable information for personal growth. Participants can recognize differences between the way they think they are perceived and the way they are actually perceived by others. This evaluation provides tangible goals for improving versatility and enhancing relationships.Use the Scoring Matrix with the Self-Assessment, the Observer Assessment, or both to get a visual representation of individuals' styles. The Scoring Matrix includes comprehensive descriptions of styles and substyles, plus advice for achieving balance. The Reminder Card is an instant reference to the four behavioral styles identified in the program, with guides to recognizing and dealing with each.The Participant Workbook focuses on application of the People Smarts principles. Participants learn how to use verbal and visual clues to identify another person's style and adapt their own behavior to make relationships more successful. This workbook is also a great self-study tool.Filled with humorous examples that teach valuable principles, the People Smarts book introduces the simple but powerful business relationship concept on which the People Smarts program is based: treat other people the way they want to be treated.Streamline your preparation and save Purchase one Participant's Package for each participant in your program and get everything you need to improve communication today

    A potpourri of ideas for growing and selling herbs.

    This text discusses the importance of word-of-mouth advertising and offers advice on developing referral networks and putting together a W-O-M marketing plan.

    Charles Lee, who designed more than 300 theatres between 1920 and 1950, buildings that became prototypes for the whole country.

    What drives day-to-day behaviour in an organization? The author proposes that the silent engines are not official policies but unwritten rules and that deciphering those rules is a vital step in managing change because the process reveals why people are simply unwilling to alter their behaviour.

    It's motivating . . . amusing . . . eye-opening . . . spirit-soothing. Once you pick it up, you'll find it hard to put down. And you'll refer to it again and again. Not just a book: A valuable resource to help you liven up reports . . . speeches . . . memos . . . presentations . . . letters . . . e-mail . . . and more! Add attention-getting quotes, anecdotes, or success stories to any business or personal document, speech, or presentation. You'll find hundreds to choose from!

    businesses, this book broadens the definition of control and establishes a critical bridge between the disciplines of strategy and accounting and control. In addition to the more traditional diagnostic control systems, Simons identifies three new control systems that allow strategic change: belief systems that communicate core values and provide inspiration and direction, boundary systems that frame the strategic domain and define the limits of freedom, and interactive systems that provide flexibility in adapting to competitive environments and encourage organizational learning. These four control systems, according to Simons, will provide managers with the basic levers for pursuing strategic objectives.