For decades, technology leaders have struggled to balance agility, reliability, and security. The consequences of failure have never been greater whether it's the healthcare.gov debacle, cardholder data breaches, or missing the boat with Big Data in the cloud.And yet, high performers using DevOps principles, such as Google, Amazon, Facebook, Etsy, and Netflix, are routinely and reliably deploying code into production hundreds, or even thousands, of times per day.Following in the footsteps of The Phoenix Project, The DevOps Handbook shows leaders how to replicate these incredible outcomes, by showing how to integrate Product Management, Development, QA, IT Operations, and Information Security to elevate your company and win in the marketplace."Table of contentsPrefaceSpreading the Aha! MomentIntroductionPART I: THE THREE WAYS1. Agile, continuous delivery and the three ways2. The First Way: The Principles of Flow3. The Second Way: The Principle of Feedback4. The Third Way: The Principles of Continual LearningPART II: WHERE TO START5. Selecting which value stream to start with6. Understanding the work in our value stream…7. How to design our organization and architecture8. How to get great outcomes by integrating operations into the daily work for developmentPART III: THE FIRST WAY: THE TECHNICAL PRACTICES OF FLOW9. Create the foundations of our deployment pipeline10. Enable fast and reliable automated testing11. Enable and practice continuous integration12. Automate and enable low-risk releases13. Architect for low-risk releasesPART IV: THE SECOND WAY: THE TECHNICAL PRACTICES OF FEEDBACK14*. Create telemetry to enable seeing abd solving problems15. Analyze telemetry to better anticipate problems16. Enable feedbackso development and operation can safely deploy code17. Integrate hypothesis-driven development and A/B testing into our daily work18. Create review and coordination processes to increase quality of our current workPART V: THE THRID WAY: THE TECHNICAL PRACTICES OF CONTINUAL LEARNING19. Enable and inject learning into daily work20. Convert local discoveries into global improvements21. Reserve time to create organizational learning22. Information security as everyone’s job, every day23. Protecting the deployment pipelinePART VI: CONCLUSIONA call to actionConclusion to the DevOps HandbookAPPENDICES1. The convergence of Devops2. The theory of constraints and core chronic conflicts3. Tabular form of downward spiral4. The dangers of handoffs and queues5. Myths of industrial safety6. The Toyota Andon Cord7. COTS Software8. Post-mortem meetings9. The Simian Army10. Transparent uptimeAdditional ResourcesEndnotes

    you teach guys and gals about leadership and you've helped not only military guys but families." - Megyn Kelly"You show in the book how to motivate... thanks for writing the book Extreme Ownership." Bill O'Reilly"[Jocko] is the co-author of an incredible new book - which I've been loving. Trust me. Buy it." - Tim Ferriss"This is a life-learning lesson for everyone... the book is awesome." - Sean HannitySent to the most violent battlefield in Iraq, Jocko Willink and Leif Babin’s SEAL task unit faced a seemingly impossible mission: help U.S. forces secure Ramadi, a city deemed “all but lost.” In gripping firsthand accounts of heroism, tragic loss, and hard-won victories in SEAL Team Three’s Task Unit Bruiser, they learned that leadership—at every level—is the most important factor in whether a team succeeds or fails.Willink and Babin returned home from deployment and instituted SEAL leadership training that helped forge the next generation of SEAL leaders. After departing the SEAL Teams, they launched Echelon Front, a company that teaches these same leadership principles to businesses and organizations. From promising startups to Fortune 500 companies, Babin and Willink have helped scores of clients across a broad range of industries build their own high-performance teams and dominate their battlefields.Now, detailing the mind-set and principles that enable SEAL units to accomplish the most difficult missions in combat, Extreme Ownership shows how to apply them to any team, family or organization. Each chapter focuses on a specific topic such as Cover and Move, Decentralized Command, and Leading Up the Chain, explaining what they are, why they are important, and how to implement them in any leadership environment.A compelling narrative with powerful instruction and direct application, Extreme Ownership revolutionizes business management and challenges leaders everywhere to fulfill their ultimate purpose: lead and win.

    I'm going to share that mindset with you — along with hundreds of actionable techniques and proven habits — so you can shortcut those years.Introducing The Effective Engineer — the only book designed specifically for today's software engineers, based on extensive interviews with engineering leaders at top tech companies, and packed with hundreds of techniques to accelerate your career.For two years, I embarked on a quest seeking an answer to one question:How do the most effective engineers make their efforts, their teams, and their careers more successful?I interviewed and collected stories from engineering VPs, directors, managers, and other leaders at today's top software companies: established, household names like Google, Facebook, Twitter, and LinkedIn; rapidly growing mid-sized companies like Dropbox, Square, Box, Airbnb, and Etsy; and startups like Reddit, Stripe, Instagram, and Lyft.These leaders shared stories about the most valuable insights they've learned and the most common and costly mistakes that they've seen engineers — sometimes themselves — make.This is just a small sampling of the hard questions I posed to them:- What engineering qualities correlate with future success?- What have you done that has paid off the highest returns?- What separates the most effective engineers you've worked with from everyone else?- What's the most valuable lesson your team has learned in the past year?- What advice do you give to new engineers on your team? Everyone's story is different, but many of the lessons share common themes.You'll get to hear stories like:- How did Instagram's team of 5 engineers build and support a service that grew to over 40 million users by the time the company was acquired?- How and why did Quora deploy code to production 40 to 50 times per day?- How did the team behind Google Docs become the fastest acquisition to rewrite its software to run on Google's infrastructure?- How does Etsy use continuous experimentation to design features that are guaranteed to increase revenue at launch?- How did Facebook's small infrastructure team effectively operate thousands of database servers?- How did Dropbox go from barely hiring any new engineers to nearly tripling its team size year-over-year? What's more, I've distilled their stories into actionable habits and lessons that you can follow step-by-step to make your career and your team more successful.The skills used by effective engineers are all learnable.And I'll teach them to you. With The Effective Engineer, I'll teach you a unifying framework called leverage — the value produced per unit of time invested — that you can use to identify the activities that produce disproportionate results.Here's a sneak peek at some of the lessons you'll learn. You'll learn how to:- Prioritize the right projects and tasks to increase your impact.- Earn more leeway from your peers and managers on your projects.- Spend less time maintaining and fixing software and more time building and shipping new features.- Produce more accurate software estimates.- Validate your ideas cheaply to reduce wasted work.- Navigate organizational and people-related bottlenecks.- Find the appropriate level of code reviews, testing, abstraction, and technical debt to balance speed and quality.- Shorten your debugging workflow to increase your iteration speed.

    But when he took the helm in 2004, America was losing that war badly: despite vastly inferior resources and technology, Al Qaeda was outmaneuvering America’s most elite warriors. McChrystal came to realize that today’s faster, more interdependent world had overwhelmed the conventional, top-down hierarchy of the US military. Al Qaeda had seen the future: a decentralized network that could move quickly and strike ruthlessly. To defeat such an enemy, JSOC would have to discard a century of management wisdom, and pivot from a pursuit of mechanical efficiency to organic adaptability. Under McChrystal’s leadership, JSOC remade itself, in the midst of a grueling war, into something entirely new: a network that combined robust centralized communication with decentralized managerial authority. As a result, they beat back Al Qaeda. In this book, McChrystal shows not only how the military made that transition, but also how similar shifts are possible in all organizations, from large companies to startups to charities to governments. In a turbulent world, the best organizations think and act like a team of teams, embracing small groups that combine the freedom to experiment with a relentless drive to share what they’ve learned. Drawing on a wealth of evidence from his military career, the private sector, and sources as diverse as hospital emergency rooms and NASA’s space program, McChrystal frames the existential challenge facing today’s organizations, and presents a compelling, effective solution.

    "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of WORK RULES!, a compelling and surprisingly playful manifesto that offers lessons including:Take away managers' power over employeesLearn from your best employees-and your worstHire only people who are smarter than you are, no matter how long it takes to find themPay unfairly (it's more fair!)Don't trust your gut: Use data to predict and shape the futureDefault to open-be transparent and welcome feedbackIf you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, WORK RULES! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. WORK RULES! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.

    From hiring practices to firing decisions, from dealing with transition to teamwork, from mastering the boardroom to responding to failure and adversity, Leading is as inspiring as it is practical, and a go-to reference for any leader in business, sports, and life.

    Think about how many times you have been asked that question. How many times have you ever actually been right?We can debate all we want whether this is a fair question to ask given the tremendous amount of uncertainty in knowledge work, but the truth of the matter is that our customers are going to inquire about completion time whether we like it or not. Which means we need to come up with an accurate way to answer them. The problem is that the forecasting tools that we currently utilize have made us ill-equipped to provide accurate answers to reasonable customer questions. Until now.

     This book by the team at Intercom, a rapidly growing San Francisco software startup, is designed to help those working in the ever evolving field of product management Since Intercom began in 2011, its team has been writing about how it approaches the product challenges it faces. How do you decide what to build? How do you decide what not to build? What questions should you ask beta users? How do you manage feedback? Intercom on Product Management takes the best product posts from Intercom’s award winning blog, Inside Intercom, and collects them together in actionable lessons for product managers. It’s not the definitive book on product management, but we think it’s a damn good place to start. What you’ll learn: CHAPTER 1 Evaluating your product CHAPTER 2 The thing about new features CHAPTER 3 Which new features to build CHAPTER 4 Getting the feature used Intercom on Product Management was written by Des Traynor, co-founder of Intercom and edited by John Collins, managing editor of Intercom's blog. Des has written extensively on product management and strategy and is a regular speaker on the topic at conferences like Business of Software, Launch and Mind the Product. John has over 20 years journalism experience covering technology and business issues, most recently for The Irish Times. Intercom helps web and mobile businesses to see, engage, learn from, and support their customers in incredibly personal ways. More than 4,000 web and mobile businesses use Intercom to communicate with their customers. Praise for Intercom on Product Management "A valuable resource for anyone who wants to build products that customers will want to use time and time again." - Nir Eyal, author of Hooked: How to Build Habit-Forming Products. "Moves beyond the cliches and platitudes and provides astute, actionable advice on modern product management. I'd put it at the top of the reading list for anyone that has anything to do with building great products." - Dharmesh Shah, co-founder and CTO of HubSpot. "Really, really really good. Even better, easily accessible, so you can spend just a few minutes scanning through it and pick up something of value to use quickly." - John Koetsier, VP of Product at VentureBeat. "While books about design and programming abound, resources for the product manager are scant. Intercom has been filling that void with excellent blog posts and now a book of guidance, Intercom on Product Management." - Ryan Singer, Product Manager at Basecamp

    

    Today's massively scaling startups - which rapidly grow to millions of users and billions in valuation - do not sell a product or service. Instead, they build a platform on which others can create and exchange value.The many manifestations of the platform business model - social media, the peer economy, cryptocurrencies, APIs and developer ecosystems, the Internet of things, crowdsourcing models, and many others - are becoming increasingly relevant.Yet, most new platform ideas fail because the business design and growth strategies involved in building platforms are not well understood.Platform Scale lays out a structured approach to designing and growing a platform business model and addresses the key factors leading to the success and failure of these businesses.Six core concepts for successful platform business model design1. Re-imagine your business for platform scaleThe mechanism by which these new business models scale so rapidly. Understand the shift in thinking needed to manage businesses with platform scale and the impact of network effects, virality, behavior design and data."We are not in the business of building software. We are in the business of enabling interactions."2. Leverage interaction-first designHow detailed consideration around designing the producer-consumer core interaction is critical for building business models that leverage platform scale."The design of the platform business model involves the design of a core interaction followed by the design of an open infrastructure that will enable and govern this interaction."3. Build cumulative value and minimize interaction failureKnow the key managerial decisions to focus on while managing platform scale businesses, all geared towards maximizing the ability of these businesses to enable interactions by scaling producer participation and minimizing interaction failure."Platform scale is achieved by maximizing the repeatability and efficiency of the platform's core interaction."4. Solve chicken and egg problemsPlatform business models face an all too familiar catch-22 chicken and egg problem on the way to scaling. This can be overcome by designing the conditions for sparking interactions."The solution to the chicken-and-egg problem requires a bait that can break the vicious cycle of no activity."5. Design viral enginesUnderstand the drivers of viral growth in a world of networks and apply the viral canvas design-first approach to viral growth."Virality is a business design problem, not a marketing or engineering effort. It requires design before optimization."6. Account for reverse network effectsConsider the counter view on platform scale and be on the lookout for conditions where scale can be detrimental to platform businesses."The goal of platform scale is to ensure the simultaneous scaling of quantity and quality, of interactions."Platform Scale is a maker's guide for entrepreneurs, innovators and educators looking to understand and implement the inner workings of highly scalable platform business models.

    Navy Captain David Marquet introduced a bold new approach to leadership, based on his experiences turning around the troubled submarine USS Santa Fe. He gave up the traditional command-and-control model and instead inspired his crew to assume responsibility for every individual action. Santa Fe rapidly improved its dismal performance record, and started winning awards as the best ship in its class.Now Marquet returns with a workbook so readers can apply his methods to their own organizations. With extensive questions and exercises on how to delegate and inspire, this workbook will help readers build a work community based on personal responsibility and trust.

    While most leaders believe culture is critical to success, few know how to build one, or sustain it over time.What if you knew the science behind the magic—a science so predictive and powerful that you could transform your organization? What if you could use cutting edge psychology to unlock people’s innate desire to innovate, experiment, and adapt? In Primed to Perform, Neel Doshi and Lindsay McGregor show you how to do just that. The result: higher sales, more loyal customers, and more passionate employees.Primed to Perform explains the counter-intuitive science behind great cultures, building on over a century of academic thinking. It shares the simple, highly predictive new measurement tool—the Total Motivation (ToMo) Factor—that enables you to measure the strength of your culture, and track improvements over time. It explores the authors’ original research into how Total Motivation leads to higher performance in iconic companies, from Apple to Starbucks to Southwest Airlines. Most importantly, it teaches you to build great cultures, using a systematic and sustainable approach.High performing cultures cant be left to chance. Organizations must create systems that shape and maintain them. Whether you’re a five-person team or a startup, a school, a nonprofit or a mega-institution, Primed to Perform shows you how.

    You'll get research-based guidelines for improving the way you communicate with your team members. Here is a partial list of what's covered:  -How to use the "3Ws" to clearly assign tasks in emails and get things done. -Four recommendations to help you create powerful subject lines to ensure that your emails are read. -How to use "If...then..." statements in your messages to improve clarity, increase accountability, and reduce the amount of follow-ups. -Tips to show you how to format your email so readers will easily be able to see the most important parts of your message.  -How to list questions and present options instead of asking open-ended queries to reduce back & forth emails.  -How to improve your email open-rate by using the "Delay Delivery" feature to schedule your emails in advance.  Here's what's included in the book:Tactic #1: Assign Tasks in an Email Using the "3Ws"Tactic #2: Write the Perfect Subject LineTactic #3: TL;DR - Write Emails That are Five Sentences or LessTactic #4: Break Long Emails into Two PartsTactic #5: Make Your Emails ScannableTactic #6: Show Instead of Tell by Attaching ScreenshotsTactic #7: Spell Out Time Zones, Dates, and AcronymsTactic #8: Use "If...then..." StatementsTactic #9: Present Options Instead of Asking Open-Ended Questions Tactic #10: Re-Read Your Email Once for a Content CheckTactic #11: Save Drafts of Repetitive EmailsTactic #12: Write It Now, Send It Later Using Delay DeliveryTactic #13: Don't Reply All (Unless You Absolutely Have To)Tactic #14: Reply to Questions InlineTactic #15: Reply Immediately to Time-Sensitive EmailsTactic #16: Read the Latest Email on a Thread Before RespondingTactic #17: Write the Perfect Out-of-Office (OOO) Auto ReplyTactic #18: Share the Rules of Email Ahead of Time Free Bonus As a free bonus for purchasing this book, you'll get a downloadable cheat sheet (a PDF file) that summarizes the content on one single page. You'll also get a PowerPoint presentation (a PPT file) that also summarizes the tactics in the book, but in more detail so you can share the deck with your team.

    MagazineStarting in 1997, Bob Chapman and Barry-Wehmiller have pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions, to be moved around, "managed" with carrots and sticks, or discarded at will. Instead, Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That’s not a cliché on a mission statement; it’s the bedrock of the company’s success.During tough times a family pulls together, makes sacrifices together, and endures short-term pain together. If a parent loses his or her job, a family doesn’t lay off one of the kids. That’s the approach Barry-Wehmiller took when the Great Recession caused revenue to plunge for more than a year. Instead of mass layoffs, they found creative and caring ways to cut costs, such as asking team members to take a month of unpaid leave. As a result, Barry-Wehmiller emerged from the downturn with higher employee morale than ever before. It’s natural to be skeptical when you first hear about this approach. Every time Barry-Wehmiller acquires a company that relied on traditional management practices, the new team members are skeptical too. But they soon learn what it’s like to work at an exceptional workplace where the goal is for everyone to feel trusted and cared for—and where it’s expected that they will justify that trust by caring for each other and putting the common good first. Chapman and coauthor Raj Sisodia show how any organization can reject the traumatic consequences of rolling layoffs, dehumanizing rules, and hypercompetitive cultures. Once you stop treating people like functions or costs, disengaged workers begin to share their gifts and talents toward a shared future. Uninspired workers stop feeling that their jobs have no meaning. Frustrated workers stop taking their bad days out on their spouses and kids. And everyone stops counting the minutes until it’s time to go home. This book chronicles Chapman’s journey to find his true calling, going behind the scenes as his team tackles real-world challenges with caring, empathy, and inspiration. It also provides clear steps to transform your own workplace, whether you lead two people or two hundred thousand. While the Barry-Wehmiller way isn’t easy, it is simple. As the authors put it:"Everyone wants to do better. Trust them. Leaders are everywhere. Find them. People achieve good things, big and small, every day. Celebrate them. Some people wish things were different. Listen to them. Everybody matters. Show them." From the Hardcover edition.

    Yet, chances are, you aren’t formally trained in managing projects—you’re an unofficial project manager.FranklinCovey experts Kory Kogon, Suzette Blakemore, and James Wood understand the importance of leadership in project completion and explain that people are crucial in the formula for success.Project Management for the Unofficial Project Manager offers practical, real-world insights for effective project management and guides you through the essentials of the people and project management process:InitiatePlanExecuteMonitor/ControlCloseUnofficial project managers in any arena will benefit from the accessible, engaging real-life anecdotes, memorable “Project Management Proverbs,” and quick reviews at the end of each chapter.If you’re struggling to keep your projects organized, this book is for you. If you manage projects without the benefit of a team, this book is also for you. Change the way you think about project management—"project manager" may not be your official title or necessarily your dream job, but with the right strategies, you can excel.

    The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people’s energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master—and how do you build that organization?Jim Whitehurst, CEO of Red Hat, one of the world’s most revolutionary companies, shows how open principles of management—based on transparency, participation, and community—reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider’s look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability.The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst’s personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.

    From inception to destruction and triumph to despair, this rollercoaster read takes aspiring entrepreneurs from the highs of billion-dollar payouts and market-smashing success to the depths of impostor syndrome and bankruptcy. Hot Seat is divided into the five phases of the startup CEO experience: Founding explains how to formulate your idea, allocate equity, and not argue yourself to death Funding provides the keys to venture capital, angels, and crowdfunding, plus clear advice on which approach to choose Leadership lays out a path to build a strategy and culture for your team that will survive good times and bad Management reveals how to manage your board, argue with your team, and play the CEO card Endgame explains how to finish a company's existence with grace, wealth, and minimal litigation

    Their conclusion? Even among people who have spent decades learning the technical side of their jobs, most haven't really focused on the human component. Learning to collaborate is just as important to success. If you invest in the soft skills of your job, you can have a much greater impact for the same amount of effort.The authors share their insights on how to lead a team effectively, navigate an organization, and build a healthy relationship with the users of your software. This is valuable information from two respected software engineers whose popular series of talks--including Working with Poisonous People--has attracted hundreds of thousands of followers.

     Instead of playing career roulette, you invest in deepening relationships and developing your skills. Instead of networking to get something, you lead with generosity. To further improve your odds, you make your work visible and frame it as a contribution. Combined, these elements form a powerful approach to work and life. In Working Out Loud, you’ll learn about research supporting this approach and read stories of people who’ve changed their lives by adopting it. Then you’ll go through a twelve-week mastery program to put the approach into practice yourself and turn that practice into a sustainable habit.

    In doing so, these otherwise well-intentioned leaders are working harder than they should while not getting all they could out of their teams.Lead Inside the Box gives leaders a way to get the best out of their teams by focusing their energy where it will make the biggest difference. It teaches leaders how to:Figure out where they are currently investing their time and energy across their teamsIdentify the unique leadership needs of each team memberMake smarter decisions about how and where to invest their time and energy to get the best results out of everyoneThrough simple frameworks brought to life with stories from the trenches, leaders will be able to see their own teams--and themselves--from a new perspective. Paradoxically these methods will enable leaders to improve their team's performance exponentially while expending half the effort.

    His books on management – including Understanding Organizations and Gods of Management – have changed the way we view business. His work on broader issues and trends – such as Beyond Certainty – has changed the way we view society. In The Second Curve, Handy builds on a life's work to glimpse into the future and see what challenges and opportunities lie ahead. He looks at current trends in capitalism and asks whether it is a sustainable system. He explores the dangers of a society built on credit. He challenges the myth that remorseless growth is essential. He even asks whether we should rethink our roles in life – as students, parents, workers and voters – and what the aims of an ideal society of the future should be. Provocative and thoughtful as ever, he sets out the questions we all need to ask ourselves – and points us in the direction of some of the answers.

    And once the service is ready there is a very small window in which to scale. Missing that window is the difference between massive success and mediocrity. With such high stakes, it is crucial to get a sales team and process in place that will scale. Yet most early stage companies build their sales teams by the seat of their pants. This book distills the authors' years of building high performance SaaS teams into a set of highly detailed instructions that will allow sales leaders to design, implement and execute all around sales plans.

    But do you?Executives are bombarded with bestselling ideas and best practices for achieving competitive advantage, but many of these ideas and practices contradict each other. Should you aim to be big or fast? Should you create a blue ocean, be adaptive, play to win—or forget about a sustainable competitive advantage altogether? In a business environment that is changing faster and becoming more uncertain and complex almost by the day, it’s never been more important—or more difficult—to choose the right approach to strategy. In this book, The Boston Consulting Group’s Martin Reeves, Knut Haanæs, and Janmejaya Sinha offer a proven method to determine the strategy approach that is best for your company. They start by helping you assess your business environment—how unpredictable it is, how much power you have to change it, and how harsh it is—a critical component of getting strategy right. They show how existing strategy approaches sort into five categories—Be Big, Be Fast, Be First, Be the Orchestrator, or simply Be Viable—depending on the extent of predictability, malleability, and harshness. In-depth explanations of each of these approaches will provide critical insight to help you match your approach to strategy to your environment, determine when and how to execute each one, and avoid a potentially fatal mismatch.Addressing your most pressing strategic challenges, you’ll be able to answer questions such as:• What replaces planning when the annual cycle is obsolete?• When can we—and when should we—shape the game to our advantage?• How do we simultaneously implement different strategic approaches for different business units?• How do we manage the inherent contradictions in formulating and executing different strategies across multiple businesses and geographies?Until now, no book brings it all together and offers a practical tool for understanding which strategic approach to apply. Get started today.

    Drawing on his time as an Engagement Manager with McKinsey, Hattori presents rigorously selected, battle-tested tips that will give you the edge you need to up your game, raise your profile, and take your career to the next level--using a proven four-step program:Learn more effective ways to get ahead by making multiple self-improvements.Strengthen your skills of communication, connection, and understanding to influence your team and other stakeholders.Increase your productivity and performance using tools that work best for your specific environment.Push yourself further to focus your energies, renew your life, and revitalize your career with a new leadership profile.Each section of this empowering guide includes precise strategies and hard-won advice that will help you tackle the challenges that are unique to each level of management. By applying these 47 principles to your own situation and workplace, you'll be able to change not only your personal mindset and managerial effectiveness but others' perceptions of you as a leader. You'll discover the best methods for dealing with clients, solving problems, motivating teams, and surpassing expectations. These are the strategies that have taken McKinsey's managers and trainers to the top of their fields--and this is the program that shows you how to take your career wherever you want to go.Whether you're climbing your way up the corporate ladder, starting on the very first rung, or feeling stuck somewhere in the middle, The McKinsey Edge gives you the edge you need to take the next step and make it to the top.Shu Hattori is a Japanese-British national with extensive experience in management consulting, start-ups, online social commerce, and news media.While at McKinsey & Company, he served in advanced industries, high-tech, and media in Asia, North America, and Europe for more than five years. Now, he runs a leadership development start-up. Shu earned an MBA from National Taiwan University with a full government sponsored scholarship and a bachelor's degree in commerce with distinction from McGill University in Canada.

    The brand was stagnant, and relations between the company and its franchise owners were strained.By 2014, average restaurant sales were up 25 percent, and profits were up 40 percent. Popeyes' market share had grown from 14 percent to 21 percent, and the stock price was over $40. The franchisees were so pleased with the turnaround that they began reinvesting in the brand, rapidly remodeling restaurants, and building new units around the world.The difference maker, Bachelder says, was a conscious decision to lead in a new way. She and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline. Servant leadership is sometimes derided as soft or ineffective, but this book shows that it's actually challenging and tough minded--a daring path. Bachelder takes you firsthand through the transformation of Popeyes and shows how a leader at any level can become a Dare-to-Serve leader.

    Many Muslims are constantly late for appointments, and rushing around without being able to accomplish much. Yet, if we move beyond blame and complaint, we can discover many ways through which we can manage our time well enough to accomplish everything we need to do and more. Islam is a religion which emphasizes self-discipline and accountability. A deeper understanding of Islam would lead to us being able to optimize the usage of our time. In this book, you will learn important tools for time management, merging them with Islamic concepts like Dua, Sabr, Tawakul, and the benefits of having a strong connection with one’s Creator. The tools and tips covered are well-researched and based on the author’s personal experiences. Each section includes Islamic quotations, tools, tips, personal experiences and action points making this a practical, yet uniquely spiritual guide to Time Management." Get more details here: http://www.islamicselfhelp.com/gettin...

    The text describes statistical models from a conceptual point of view with a minimal amount of mathematics, presuming only an introductory knowledge of statistics. Hands-on chapters accelerate the learning curve by asking readers to interact with R from the beginning. Core topics include the R language, basic statistics, linear modeling, and data visualization, which is presented throughout as an integral part of analysis.Later chapters cover more advanced topics yet are intended to be approachable for all analysts. These sections examine logistic regression, customer segmentation, hierarchical linear modeling, market basket analysis, structural equation modeling, and conjoint analysis in R. The text uniquely presents Bayesian models with a minimally complex approach, demonstrating and explaining Bayesian methods alongside traditional analyses for analysis of variance, linear models, and metric and choice-based conjoint analysis.With its emphasis on data visualization, model assessment, and development of statistical intuition, this book provides guidance for any analyst looking to develop or improve skills in R for marketing applications.

    They get things done through, by, and with others. SEALs have a unique way of approaching every challenge and opportunity that enables them to do what others can't--or simply won't.Competing in the global economy isn't unlike guerrilla warfare. Your competitors come at you from unexpected places with surprising force, and the marketplace is constantly shifting. As a leader, what do you do to empower your business and your people not only to survive but to thrive--and win?First, Fast, Fearless is a practical guide for the business leader who wants to learn from the best of the best how to build and lead effective teams in conditions of volatility, uncertainty, complexity, ambiguity, and constant change. As one of the most experienced trainers in Navy SEAL history, "Iron Ed" Hiner reveals how to:Develop your personal leadership brand--and make it your credoCreate mission-aligned teams that operate as true comradesEstablish and communicate crystal-clear goalsEnhance team innovation and problem solving under pressureCombat the enemies of copious bureaucracy and inadequate resourcesRise to the call of leadership when it counts mostYou may not be facing jihadists in the mountains of Afghanistan and the streets of Iraq like Hiner did. But just as his SEALs depended on him to lead them on successful missions and safe passage home, your people are counting on you to empower them, defeat the competition, and forge paths to greater success.Be a First, Fast, Fearless leader!

    It emerged from hundreds of conversations with business leaders and innovators and is packed with ideas, approaches, and cases that you can apply in your own industry.Dive in this rollercoaster of ideas called cross industry innovation and start not just to think out of the box, but out of your industry.

    Our increasingly complex world demands that we continuously learn from failures (and successes) in order to survive and thrive. And yet, our learning is too often undermined. We construct biased but comfortable stories, which often feature a simple, single "root cause"--a villain, someone to take the blame. Having done that, we short-circuit the possibility of developing any deeper understanding of the complex systems we work with. With this common approach, our systems will become more fragile and drift into failure. In this concise and entertaining book, I.T. veteran Dave Zwieback describes an incident that threatens the very existence of a large financial institution, and the counterintuitive steps its leadership took to stop the downward spiral. Their novel approach is grounded in proven concepts from complexity science, resilience engineering, human factors, cognitive science, and organizational psychology. It allows us to identify the underlying conditions for failure, and make our systems (and organizations) safer and more resilient.- Get a clear understanding of the downside of blame- Learn how to identify (and counteract) cognitive biases in groups- See how organizations can determine the real root cause of problems- Establish real accountability with your organization- Use the Learning Review Framework to fully learn from failures of complex systems- Find practical insights and tips for moving beyond blame in your own organization

    [the book is] warmly welcomed and should be in every white wig box." Phillip Taylor, MBE Barrister at Law, in The Barrister“Quite simply [this] is the best book of its kind. Indeed it is the only book of its kind… Buy this book. Study it. You won’t regret it.”Professor A.R. Forrest, University of Sheffield, in Science & JusticeThe Devil’s Advocate, a best-selling advocacy manual in both the UK and the Commonwealth, brings a fresh approach to the Do’s and Don’ts of good advocacy. Written with humour and style, the title explains clear techniques, taking the reader through the practical application of advocacy step-by-step.The Devil’s Advocate has quickly become the leading handbook and practical guide to advocacy in any adversarial courtroom, in any country, to be read and carried about by any advocate.Iain Morley QC is twenty years call in well-known London criminal chambers, prosecuting and defending in the Crown Courts, including many high-profile serious crime cases. He has taught advocacy skills pro bono to the Inner Temple juniors, written much of the teaching materials, and taught the teachers – including Silks and Judges.

    Greer and philanthropist David Weekley share a counter-cultural, relational approach to fundraising. Unlike guilt-inducing gimmickry, their model inspires generosity with a Kingdom perspective that values the giver and the receiver.

    With authors from Clayton Christensen to Roger Martin and company examples from Netflix to Unilever, this volume brings the most current and important management conversations to your fingertips.This book will inspire you to:• Lead by focusing your attention on the right things• Import new management practices into your organization the right way—whether they come from other companies or across the globe• Better manage your organization’s—and your leaders’—time• Rethink vital functions such as HR and marketing• Move from a yearly planning cycle to building a winning strategy• Make long-term organizational decisions with an eye to national and global economic trendsThis collection of best-selling articles includes:• “Beware the Next Big Thing,” by Julian Birkinshaw• “The Capitalist’s Dilemma,” by Clayton M. Christensen and Derek Van Bever• “The Focused Leader,” by Daniel Goleman• “The Big Lie of Strategic Planning,” by Roger L. Martin• “Contextual Intelligence,” by Tarun Khanna• “How Netflix Reinvented HR,” by Patty McCord• “Blue Ocean Leadership,” by W. Chan Kim and Renée Mauborgne• “The Ultimate Marketing Machine,” by Marc de Swaan Arons, Frank van den Driest, and Keith Weed• “Your Scarcest Resource,” by Michael Mankins, Chris Brahm, and Gregory Caimi• “How Google Sold Its Engineers on Management,” by David A. Garvin• “21st-Century Talent Spotting,” by Claudio Fernández-Aráoz

    Finance Basics explains the fundamentals of corporate finance—and its jargon; Running Meetings gives you the tools and checklists you need to keep your meetings effective and efficient; Presentations helps you create and deliver a persuasive performance, fast; Managing Projects shows you how to set up and execute on a project plan; Managing Time helps you to figure out where all the minutes of your day are going—and how to get them under control; Getting Work Done helps you to use each of those minutes more productively; Creating Business Plans shows you how to present the risks and rewards of your idea; Managing Up helps you to build your relationship with your boss; Delegating Work shows you how to hand work off right; and Giving Effective Feedback teaches you how to make potentially difficult confrontations and turn them into productive conversations. This 10-volume, specially priced boxed set makes a perfect gift for aspiring leaders who are short on time but need advice fast.Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives—from the most trusted source in business. Also available as an ebook.

    If you have ever wondered why some courses work better than others, you need Learning 3.0. Read this book and see how you can learn to learn.”– JOHANNA ROTHMAN – AUTHOR OF MANAGE IT! BOSTON, UNITED STATES”“Reading Learning 3.0 was like a million light bulbs coming on at once. This book answers the biggest challenge facing my business and all businesses in the knowledge economy.” – JACK HUBBARD – CEO OF PROPELLERNET BRIGHTON, UNITED KINGDOMABOUT LEARNING 3.0The future belongs to the creative workers that are able to out-learn their competition. In a world or writers, programmers, testers, managers the single most important enabler for career success is simply: Learning!Drawing on years of experience, and study of the creative worker professions, Magno an accomplished IT consultant, abandoned his career, sold his company to dedicate his life to help you learn better. Over the last few years he’s studied all kinds of professionals, from IT to the medical profession, from management to sales, to understand and document how these professionals learn. This book collets his lessons learned, practices and tools that you can learn to become a successful creative worker.How Creative Workers Learn takes you on a journey of discovery, you will understand how you can effectively manage your career, using learning as your tool to build a future you can be proud of. “In this thought provoking and insightful book, Alexandre puts forward a new model of learning fit for the 21st century – one that is more emergent and ultimately effective. Embrace Learning 3.0 and play your part in the learning revolution that’s already underway.” – LAURENCE MCCAHILL – CO-FOUNDER OF THE HAPPY STARTUP SCHOOL BRIGHTON, UNITED KINGDOM”

    With authors from Marcus Buckingham to Herminia Ibarra and company examples from Google to Deloitte, this volume brings the most current and important management conversations to your fingertips.This book will inspire you to:• Tap into the new technologies that are changing the way businesses compete• Fuel performance by redesigning your organization’s practices around feedback• Learn techniques to move beyond intuition for better decision making• Understand why your strategy execution isn’t working—and how to fix it• Lead with authenticity by moving beyond your comfort zone• Transform your physical office space to promote creativity and productivityThis collection of best-selling articles includes:• “Reinventing Performance Management,” by Marcus Buckingham and Ashley Goodall• “The Transparency Trap,” by Ethan Bernstein• “Profits Without Prosperity,” by William Lazonick• “Outsmart Your Own Biases,” by Jack B. Soll, Katherine L. Milkman, and John W. Payne• “The 3-D Printing Revolution,” by Richard D’Aveni• “Why Strategy Execution Unravels—and What to Do About It,” by Donald Sull, Rebecca Homkes, and Charles Sull• “The Authenticity Paradox,” by Herminia Ibarra• “The Discipline of Business Experimentation,” by Stefan Thomke and Jim Manzi• “When Senior Managers Won’t Collaborate,” by Heidi K. Gardner• “Workspaces That Move People,” by Ben Waber, Jennifer Magnolfi, and Greg Lindsay• “Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business,” by Marco Iansiti and Karim R. Lakhani

    For any organisation looking to nurture and develop talent from amongst its own employees, the book offers an accessible, yet highly informative, information resource on: • how to recognise the influences on, and dynamics of, individuals and teams • how to enhance team performance • how effective leaders can boost productivity and build intelligent teams • how to access and release the potential in teams • how to navigate change successfully • how to lead diversity and create culturally intelligent teams. The target audience Creating Intelligent Teams is aimed at executives, consultants, HR and Organisational Development (OD) specialists, professional coaches and mentors – at all levels of experience, training and background – who are responsible for implementing the strategies relating to leadership, team-building, talent development, management and retention. Creating Intelligent Teams has considerable appeal both for professionals in business and management and those in the fields of consultancy and coaching. To build a world-class team you need more than handpicked individuals with high emotional intelligence – you need a team with a high RSI. On our journey to success, our team benefitted substantially from integrating the Intelligent Team approach. ─Rudolf Pienaar, Divisional Director, Growthpoint Management Services (Pty) Ltd Relationship Systems Intelligence enables the team to quickly reach the core of the matter. It starts processes that enable the team members to have constructive collaborations and interactions with concrete and tangible results. The approach shows that everyone is part of the solution, which creates commitment to and ownership of the processes and the results. This practical book shows you how to build an intelligent team. ─ Christina Hummert, Country Manager: Volkswagen Financial Services, Sweden

    Now, pioneering ThoughtWorks software engineering expert Sriram Narayan shows how to do just that. Drawing on 15+ years working with leaders in telecommunications, finance, energy, retail, and beyond, he introduces a comprehensive agile approach to "Business-IT Effectiveness" that is as practical as it is valuable. Narayan demonstrates how to integrate agility throughout sales, marketing, product development, engineering, and operations, helping each function deliver more value individually and through its linkages with the rest of the business. Addressing people, process, and technology, he guides you in improving both the dynamic and static aspects of organization design, addressing team structure, accountability structures, organizational norms and culture, knowledge management, and more. Using real examples, Narayan helps you evaluate and improve organization designs to enhance autonomy, mastery, and purpose. You'll learn how to eliminate the specific organizational silos that cause the most problems... improve communication in organizations that claim to be (but aren't really) non-hierarchical... optimize the way you build teams, design office space, and even choose tools. Simply put, Agile IT Organization Design will help you improve improving the performance of any software organization by propagating agile wherever it makes sense and offers value.

    Countless business authors and analysts have assured us that great leadership demands great character. Time and again, we’ve seen that truth play out, as once-thriving organizations falter and fail under the guidance of leaders behaving badly. Why, then, do so many executives remain skeptical about the true value of leadership character? A winning strategy and a sound business model are what really matter, they argue; character is just the icing on the cake.What’s been missing from this debate is hard evidence: data that shows not only that leadership character matters for organizational success, but how it matters; and concrete evidence that it leads to better business results. Now, in this groundbreaking book, respected leadership researcher, adviser, and author Fred Kiel offers that evidence—solid data that demonstrates the connection between character, leadership excellence, and organizational results.After seven years of rigorous research based on a landmark study of more than 100 CEOs and over 8,000 of their employees’ observations, Kiel’s findings show that leaders of strong character achieved up to five times the ROA for their organizations as did leaders of weak character.Return on Character goes on to reveal:• How leadership character is formed, how it creates value, and how that value spreads throughout the organization• How low-character leaders undermine the success of even the best business plans• How leaders at any level can develop the habits of strong character and “unlearn” the habits of poor characterThe book also provides a character-building methodology—step-by-step advice and techniques for assessing your own character habits and improving your performance and that of your organization.Return on Character provides the blueprint for building your own leadership character and creating a character-driven organization that achieves superior business results.

    This book shows you how to do it.World-renowned sales expert Brian Tracy has spent decades studying what sets the most successful sales managers and professionals apart from the rest--and now in this pocket-sized guide, he distills these simple but powerful strategies. Readers will discover the six key characteristics of a winning sales team and learn how to:• Select and recruit sales champions• Start them off on the right foot• Establish clear objectives• Determine a sales plan• Inspire singleness of purpose• Demonstrate respect and appreciation• Motivate people with the right incentives• Boost their self-concept to boost revenue• Develop winners through continuous coaching and training• Brainstorm sales solutions• Measure results• Conduct game-changing performance reviews• Discipline effectively• De-hire poor performers• Lead by exampleA compact but essential resource, Sales Management will help readers increase the effectiveness of their sales force, improve their bottom line, and advance their own career and satisfaction in the process.

    While maintaining theinternational and leadership perspectives, innovation as a new perspective has been introduced in this edition.Numerous examples and cases present in this text illustrate the application of concepts and theories to Indianenvironment.The book is based on integrative systems model which not only integrates all the five functions of management(planning, organizing, staffing, leading and controlling) but also links the enterprise with its external environment.Salient Features:-Sharper and focussed learning perspective through realignment of chapter content with the learning objectives.- Widened scope of the book to include innovative perspective.- Enhanced pedagogy with new chapter-end questions and perspective boxes.

    At 89, Syed Babar Ali unveils his life story in his autobiography which sums up him as a master learner and the title “Learning from Others” says it all.

    Perhaps you think that you need to hold an important job to be a leader--that you need permission to lead. Leadership is one of the most important aspects of our society. Yet there is enormous disagreement and confusion about what leadership means and whether it can really be learned. As Harvard Business School professor Robert Steven Kaplan explains in this powerful new book, leadership qualities are not something you either have or you don't. Leadership is not a destination or a state of being. Leadership is about what you do, rather than who you are, and it starts with an ownership mind-set. For Kaplan, learning to lead involves three key elements: * Thinking like an owner * A willingness to act on your beliefs * A relentless focus on adding value to others Kaplan compellingly argues that great organizations are built around a nucleus of people who think and act with an ownership mind-set. He believes that leadership is not a role reserved only for those blessed with the right attributes or situated in the right positions of power. Leadership is accessible to each of us--today. It requires a process of hard work, willingness to ask questions, and openness to learning. This book aims to demystify leadership and outlines a specific regimen that will empower you to build your leadership skills. Kaplan tells real-life stories from his own experience of working with various types of leaders seeking to improve their effectiveness and make their organizations more successful. He asks probing questions, provides exercises, and suggests concrete follow-up steps that will help you develop your skills, create new habits, and move you toward reaching your unique leadership potential. What You Really Need to Lead will help you develop your capacity to lead by unlocking your power to think and act like an owner.

    Regularly priced at $4.99. Read on your PC, Mac, smart phone, tablet or Kindle device. History is full of great people, great leaders that inspired, lead and achieved really remarkable things during their lives. In this book author thru life stories author reveals to us not just what influence that has and how they do it but even why they are doing that, all towards cause of making all of those strategies applicable to a modern business. Here Is A Preview Of What You’ll Learn… About interesting history facts Real secret behind great leaders and man of influence What is Golden Circle How to inspire and find inspiration Find out great explanation of why Take action today and download this book for a limited time discount of only $2.99! Keyword: Start with why

    How can you anticipate something unintended or unprecedented? How can you expect the thing that no one ever expected to happen? How can you navigate the law of unintended consequences? The answer is simple: You have to think three steps ahead. In Three Steps Ahead, you’ll explore:•Why unintended consequences happen•Ways of estimating the likelihood of what can go awry•Tools and techniques for anticipating and managing unintended consequencesAuthor David Silverstein is a highly regarded speaker, author and entrepreneur. He is the founder and CEO of BMGI, a global strategy consultant that is changing the way business leaders think.

    Then, it will make you FASTER by teaching you 6 patterns of opportunity – Convergence, Divergence, Cyclicality, Redirection, Reduction and Acceleration. Each pattern you’ll learn is a repeatable shortcut that has created fortunes for ex-criminals, reclusive billionaires, disruptive CEOs and ordinary people who unexpectedly made it big.  In an unparalleled study of 250,000 ideas, Jeremy and his TrendHunter.com team have leveraged their 100,000,000 person audience to study what actually causes opportunity:  data-driven research that was never before possible.  The result is a series of frameworks battle-tested with several hundred brands,  and top executives at some of the most successful companies in the world who rely on Jeremy to accelerate their hunt for ideas.Now, for the first time, you can learn the same tactics to out-innovate, outsmart and outmaneuver your competitors. You will learn to see patterns and clues wherever you look that will put you on the smarter, easier path to finding those breakthrough ideas, faster.

    Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with. This book teaches people at all levels - from new associates to top executives_that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside - out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three - part approach, Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self - leader. None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level.

    Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images - change happens when those conversations and images change. Leaders and consultants can help foster, support, or accelerate the emergence of transformational possibilities by encouraging disruptions to taken-for-granted ways of thinking and acting and the use of generative images to stimulate new organizational conversations and narratives. Dialogic OD is a different mindset, but it's also the previously unrecognized underpinning of a diverse array of change methods, such as Appreciative Inquiry, the Art of Convening, Open Space Technology, and many more.

    Accessible and practical, this book draws on experience, advice and tips from dozens of digital marketers and social media experts to create a comprehensive guide to current practice including:- Creating a social media program- Understanding stakeholders such as blogs, networks and Web 2.0- Rules governing the relationship between search and social- Case studies from successful and failed campaigns- Budgeting for social media activities- How to set key performance indicators (KPIs)- Understanding social media ROI- Customer experience- Building a social media team- Analytics and creating a social media dashboard- Risk assessment and risk management in social media

    Often it has baffled its skeptics by finding new and better resources, unexpected environmental technologies and genuinely amazing products that no one had predicted. However, like so many before it, Western civilization is now suffering from serious internal decay with its bloated public sectors, punitive taxes, over-regulation, marginalized citizens, stagnation, debt, unemployment and pessimism. This important and fascinating book explains why internal decay is normal. But it also shows how and why solutions can be found by countries and companies enabling more creativity and adaptability than ever before. It's through the power of creativity that society and business can overcome the challenges and crises of today.

    This is a man that doesn't just talk the talk but he does the walk and he knows what he is talking about through his own personal experience. I am attempting to share my collection of my favorite lessons from Tony Robbins in hopes that you may get as much enlightenment out of them as I have. Inside: Learning How to Ask Better Questions Take Action Six Human Needs According to Tony Robbins Tony Robbins Four Classes of Experience Tony Robbins Three Levels of Mastery Focusing on Continuous Improvement If You Want to Change Your Game Then Change the Frame Build Yourself a Library of Profound Knowledge Learn to be Resourceful Continuous Learning by Being a Student of Possibilities Learning How to Master Your Body Setting More Effective Goals Handle and Solve Problems More Effectively Learning Faster with Improved Results Using Effective Learning Techniques Know Your Rules Learn How to Master Your Relationships Have Passion in Your Life Find a Way to Master Your Energy Find a Way to Master Your Emotions Learn the Way to Master Your Communication With Others and Yourself Learn How to Master Your Mind Make Meaning Raise Your Standards Model Success Test it Yourself and Quotes!

    The reality is that to succeed in sales, you need to master the art of customer conversation. The best story told in the best way will always win. Being remarkable and memorable in your conversations is very important—but it goes beyond great delivery. You must be able to articulate value.The Three Value Conversations provides the tools and methods you need to differentiate yourself and your solutions from the competition, elevate value to the right decision maker, and maximize all sales opportunities across the entire long lead buying cycle. The audiobook teaches you how to:• Create value for your prospects by identifying and advising them on problems, potential threats and missed opportunities• Articulate why your prospects need to choose you over rival competitors• Elevate the value of your offering to your prospect’s senior-level decision-makers• Demonstrate the business and financial acumen required to make a compelling, credible business case for your solution• Identify unconsidered needs that only your solution solves• Embrace the natural tension that occurs between buyers and sellers to capture and protect the value of your opportunity from unnecessary discountingNot just another sales process book, The Three Value Conversations equips you with practical, hands-on concepts for engaging prospects and customers at any moment in the buying cycle with the specific stories and skills to create, elevate, and capture value.

    Yet, despite the fact that changing people's behavior is such an important skill for managers, too many are unsure how to actually go about it.This book reveals the simple, but powerful techniques for changing behavior that experts from a range of disciplines have been using for years, making them available to all managers in a single and comprehensive toolkit for change that managers can use to drive and improve the performance of their staff. Based on research conducted for this book, it introduces practical techniques drawn from the fields of psychology, psychotherapy, and behavioral economics, and show how they can be applied to address some of the most common, every-day challenges that managers face.   #changingpeople

    There should be less office politics and fewer useless meetings. Work should just work better.Ready to make it happen? You’re in the right place.We turned Blinkist into a hierarchy-free productivity beast with our own light version of Holacracy. This ebook’s got all the secrets – and they’re all for you.

    Paul Axtell emphasizes that meetings are vital to the work of successful organizations--we need to master the skill sets for designing, leading, and participating in meetings. A consultant with more than 30 years in the business, Axtell outlines 8 strategies with a host of compelling ideas you can put into action immediately.This is a book for the manager who recognizes that meetings are at the core of the work you do, the supervisor who wants to be wonderful to work for, the employee who wants to contribute as much as possible, the project leader who wants every team meeting to add velocity to the project.Meetings are essential.So let's make them work.

    Ray took this as a challenge and, after months of hard training, became the fastest hurdler on the team. That drive and self-discipline is, to Zinn, the essence of the entrepreneurial spirit. It s what pushed him to achieve the impossible, founding a Silicon Valley microchip company without venture capital and turning it into a global empire with an enviable 37-year track record as CEO.Tough Things First, the distillation of Ray Zinn s astonishing career as CEO of Micrel, is a comprehensive head-to-toe training program for entrepreneurs and leaders based on hard-won lessons in business and in life. Zinn s tough-love approach gives you the guidance you need to:Find your vision, set your goals, and make them happen Build your business like you d train your body: with heart, soul, mind, and passion Master the psychological disciplines that will sharpen your focus and drive Create a corporate culture that engages employees and inspires confidence Put people first and push them to achieve their personal best Tackle the tough jobs today and ensure your success tomorrowZinn tells you what it takes to succeed in a world where markets are constantly changing, new technologies are emerging, and small startups are going head to head with industry giants. He shows you how to be a good leader and what you can do to make yourself even better. He reveals why discipline is the first and most important step for the entrepreneur and the organization and why people are your single most valuable resource. He offers practical, no-nonsense advice on processes and procedures, finances and growth creation, changing markets and new technology. But that s not all.The key to your success, Zinn explains, lies in your mind, your body, your vision, and your heart. This book shows you how to develop these interconnected skills, how to integrate them into your life and work, and how to handle the tough things first.As the trailblazing founder and CEO of Micrel, Inc., one of the world s leading microchip companies, Ray Zinn bootstrapped his company, achieved consistent profitability, and delivered a total equity value of more than $800 million at its acquisition. In 37 years of leading this publicly traded microchip empire, he saw it through the dot-com bust and Great Recession with only one unprofitable year relying on his discipline as a leader, passion as an inventor, and training as an athlete. In 2015, Zinn stepped down as Micrel s CEO and is in the process of launching a Silicon Valley accelerator that will help business visionaries build profitable, enduring companies. "

    Without prescribing any process, practice, or tool, it will show you how practitioners approach:Deciding what to work onPlanning and doing the workEngaging people and performing as teamsWorking betterPragmatic and dogma-free, this book will help you understand what it means to be Agile and how to bring others along.

    Maxwell helps readers maximize their potential with this 90-day guide based on his #1 New York Times bestseller, The 15 Invaluable Laws of Growth.Named Inc. magazine's #1 most popular leadership expert in 2014, Maxwell delivers daily inspiration and practical advice for bringing out your best, personally and professionally, one day at a time. Readers can engage every day with succinct lessons, stimulating questions, and inspiring quotes, with plenty of journaling space to record progress and revelations. Inspiring and convenient, this portable, interactive growth tool gives readers everything they need to improve self-knowledge, gain confidence, and lead more satisfying lives in three short months.

    This practical book shows you how to apply the same response methodology to your own IT operation.You'll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it.Assess your IT incident response with the PROCESS programmatic evaluation toolGet an overview of the IMS all-hazard, all-risk frameworkUnderstand the responsibilities of the Incident CommanderForm a unified command structure for events that affect multiple business unitsSystematically evaluate what broke and how the incident team responded

    It is built on trust, not fear. Scared people spend a lot more time plotting their survival than working productively, so TheFear-Free Organization has zero tolerance for bullies, vicious gossip, undermining behaviors, hijacking tactics, political jockeying for position or favoritism. Instead, it works on inspiration. Evidence from neuroscience shows that individuals and organizations are more successful when people are encouraged to take risks, to explore new ideas, and to channel their energies in ways that work for them. The Fear-Free Organization reveals how our new understanding of the neurobiology of the self - how the brain constructs the person - can transform for the better the way our businesses and organizations work.

     The global economy is restructuring around super-corporations running modern business platforms causing older companies and incumbents to feel the chill wind of disruptive competition. Companies that fail to adapt to the platform shift are disappearing, while those that do are reshaping their fortunes and securing monopoly positions. Where are you in platform transformation?How can you improve your chances for success? Platform, disruption and innovation expert Haydn Shaughnessy answers these questions and more in Shift: A Leader's Guide to the Platform Economy. Shaughnessy explains how recent changes toward platforms have impacted all levels of business, from new employees to seasoned executives, to freelance entrepreneurs and small business owners. Part One explains how the platform created the current turbulence in enterprise operating models.Part Two explains how successful companies adapt to a new way of doing business built around the platform.Part Three focuses on the individual by explaining how the changing economy and disrupted business models impact people, their careers and livelihood. Most importantly, this part identifies the skills and abilities required to thrive in a platform economy and the threat to Government authority of super platforms that choose their own terms of trade. Shift is critical reading on the platform revolution. To ensure you and your company are adapting appropriately in uncertain times you need to understand the new business platform. Whether you are a business leader or an employee, a freelance or small business owner you are sure to find unique value in the insights from Shaughnessy's observation on an economy in flux. ******************************************“A scholarly look at how technology has radically transformed the world of commerce, coupled with advice for how to navigate this new landscape … Shaughnessy diagnoses these changes and recommends how businesses, individuals, and governments can become more nimble, acclimating themselves to a new world characterized by “constant flux.” –Kirkus Review******************************************If you liked Platform Scale and Platform Revolution by Sangeet Paul Choudary, or The Second Machine Age by Erik Brynjolfsson and Andrew McAfee, then you will love SHIFT!

    It provides a range of case examples to demonstrate what this looks like in practice, complemented by a series of tools and techniques that leaders can use to diagnose their organisation's current position and plot a successful course to achieve these more connected ways of working.It is, at heart, a real-world guide to changing your leadership style and approach to align an organisation's culture and values with those needed in a world where the prevailing models of command and control are so obviously failing.Connected Leadership will show you how to:- Create a more agile organisation & respond swiftly to changing markets & customer needs- Cope with increasing market complexity & uncertainty- Build trust, reputation & become a more authentic leader- Develop a 'connected leadership' approach

    Explaining the science behind creative training delivery so that learners will be motivated, enjoy their training sessions, pay attention, remember what was being said, and ultimately be able to apply what they have learned, Neuroscience for Learning and Development introduces tools, techniques, and ideas to help trainers improve their training.  Author Stella Collins provides the latest scientific research behind multiple facets of training and learning, including the design and delivery of face to face, online and virtual learning, and how to create environments conducive to learning, along with how to distinguish between neuromyths and neuroscience.

    Organizational design practitioners face challenges gathering data to help focus and implement design, understanding the complex nature of organizations, and communicating and sustaining change over a long period of time.  Data-driven Organization Design seeks to overcome these challenges, showing how to collect meaningful data and link it to business performance data.  Through the use of case studies, practical tips, and sample exercises, the book explains how to:--Map an organization by creating and connecting hierarchies and taxonomies--Link ad-hoc organizational processes to ongoing workforce planning--Apply new analytical approaches to project planning and management, risk management, and competencies

    This new edition offers updated examples, and enhanced approach to innovation, further integration of Lean methodologies throughout, and provides: Two online quizzes for Six Sigma certification, one for Green Belt candidates and one for Black Belt candidates Links to five videos that walk you through specific processes, such as Minitab functions, statistical process control, and how to read a Pareto chart Written by two of the foremost authorities on the subject, this authoritative resource delivers all of the guidance you need to successfully implement Six Sigma.

     Although the estimation technique described here is not specific to any one industry, it was created by author Steve Bockman in 2007 as a result of his dissatisfaction with existing estimation techniques experienced over decades of working in the field of software development. Practical Estimation contains the information you need for creating reliable project schedules in a very short time, with a minimum of fuss.

    This is collective intelligence: groups of individuals acting collectively in ways that seem intelligent. In recent years, a new kind of collective intelligence has emerged: interconnected groups of people and computers, collectively doing intelligent things. Today these groups are engaged in tasks that range from writing software to predicting the results of presidential elections. This volume reports on the latest research in the study of collective intelligence, laying out a shared set of research challenges from a variety of disciplinary and methodological perspectives. Taken together, these essays--by leading researchers from such fields as computer science, biology, economics, and psychology--lay the foundation for a new multidisciplinary field.Each essay describes the work on collective intelligence in a particular discipline--for example, economics and the study of markets; biology and research on emergent behavior in ant colonies; human-computer interaction and artificial intelligence; and cognitive psychology and the "wisdom of crowds" effect. Other areas in social science covered include social psychology, organizational theory, law, and communications.ContributorsEytan Adar, Ishani Aggarwal, Yochai Benkler, Michael S. Bernstein, Jeffrey P. Bigham, Jonathan Bragg, Deborah M. Gordon, Benjamin Mako Hill, Christopher H. Lin, Andrew W. Lo, Thomas W. Malone, Mausam, Brent Miller, Aaron Shaw, Mark Steyvers, Daniel S. Weld, Anita Williams Woolley

    

    Imagine having both the resources and clout of a huge institution and the agility, adaptability, and cohesion of a small team in your organization. Fortunately for you and everyone else, this book excellently addresses that point in a groundbreaking manner. General McChrystal and his co-authors effectively addressed the subject by using as a compelling example the successful approach he adopted as head of the military force that battled Al-Qaeda in Iraq (AQI) in the period following Saddam Hussein’s removal from power. The task force he headed was vastly superior in number, equipment, and training but they were still losing. In contrast, AQI was decentralized, much fewer, and lacking in resources, but it could strike ruthlessly and speedily. It could also melt and disappear with the local populace. Against such an adversary, conventional military strategies have become ineffective. To defeat AQI, McChrystal and the Task Force he headed relied on the best strategies practiced by small teams instead of on conventional military wisdom. In the process, they ditched a century of accumulated knowledge in warfare. They also remade the task force in such a way that it became able to adjust to the challenge posed by AQI and the new environment. The task force was remodeled into a team of teams - faster, flatter, and more flexible. After that they defeated Al-Qaeda. This monumental book shows how their experience in Iraq can also apply to businesses, non-profits, and other institutions. The world is changing rapidly with things getting more complex. Also, the team of teams strategy has proved highly successful not only in the military but also in hospitals, NASA, and other non-military organizations. Potentially, it can transform both large and small organizations, and it is of great significance to us all. Read more.... Download your copy today! for a limited time discount of only $2.99! Available on PC, Mac, smart phone, tablet or Kindle device. © 2015 All Rights Reserved by Unlimited Press Works

    It takes readers on a journey into wayfinding and leading, discussing principles of wayfinding philosophy, giving examples of how these have been applied in businesses and communities, and providing action points for readers to practise and reflect on the skills they are learning.

    You are expected to have experience developing business applications, as well as an understanding of MVC application design and knowledge of the Python programming language. What You Will Learn Set up a development environment and manage your Odoo instances and databases Develop from a remote Workstation such as Windows using Odoo Create your first Odoo application and get acquainted with the development workflow Build module extensions and understand the inheritance mechanisms Use XML and CSV data files and external IDs to load and export data for your business applications Structure the application data model using Odoo's Object Relation Mapping (ORM) capabilities Design effective user interfaces using forms, lists, and kanban views Integrate Odoo with other systems using the external API Deploy Odoo and your business application for production use In Detail Odoo is a powerful and fast-growing business application platform. Beginning with setting up the development environment, this book will then guide you through a practical journey to build feature-rich business applications.With the aim of jumpstarting your Odoo proficiency level, from no specific knowledge to application development readiness, you will be set on the path of developing your first Odoo application. Then, you will move on to topics such as models and views and understanding and using server APIs to add business logic, which will lay a solid foundation for advanced topics.The book concludes with a guide to Odoo interaction and how to use the Odoo API from other programs, all of which will enable you to efficiently integrate applications with other external systems.

    This version describes three domains of expertise extant in business today:Project managementProgramme managementPortfolio managementEach domain contains the 29 competence elements organized in three competence areas.People; defining the personal and interpersonal competences required to succeed in projects, programmes and portfolios (10 People competences)Practices; defining the technical aspects of managing projects, programmes and portfolios (14 Practice competences; number 14 Select and balance is not applicable for projects)Perspective; defining the contextual competences that must be navigated within and across the broader environment (5 Perspective competences)

    One you can communicate to your clients, to your prospects, and most importantly to yourself. Inspired by the likes of Seth Godin, Tim Ferris, and Derek Sivers to question the current wisdom, Jim set out to create a pathway to help creative professionals define themselves and carve out a profitable, and MEANINGFUL niche for their work - from veterans to those just starting out. You are now holding the treasure map to that coveted sweet spot. Having interviewed dozens of creative individuals representing all sides of the industry, from photographers to composers to designers and film makers like himself, Jim outlines the most effective ways to structure your relationships with clients, to focus and sharpen your creative efforts, and to create a framework for a more successful career. Three guys walk into a bar… one of them is going to work less, do better, and be happier. Which one are you?

    Power. Speed. Today’s leaders continually face these forces. But with too many choices, too much power, and too much speed, leaders often make decisions in a heightened state of emotion (and drama). Hasty decisions are often poor ones and in this climate there is no place to hide. Privacy is a thing of the past; the days of covering up or ignoring a problem are over. In today’s transparent culture, the decision making of leaders is more vulnerable then ever—and it is more critical than ever to get it right.Marlene Chism’s No-Drama Leadership introduces just the model the corporate world needs. Using case studies, checklists, and examples from various levels of hierarchy in leadership and from a variety of industries, Chism introduces the mindset shifts and practical skills needed to develop enlightened leaders, whose decision making flows from a much more grounded and aligned place.You will learn how to:Identify the signs of misalignmentIncrease your leadership effectivenessUse four quadrants of change as a catalyst for leadership growthIncrease employee engagementTap into the gifts and talents of your employeesCommunicate strategicallyCreate a culture of accountabilityIncrease innovation and productivity through empowermentToday’s leader needs more than position, power, or business acumen. Today’s leader needs more than self-management, communication skills, or emotional intelligence. We need leaders who are aligned, aware, and accountable, who balance choice and power with wisdom and responsibility—leaders who embrace and embody both the inner game of leadership growth with the outer game of business results, modeling both the mindsets and actions that transform the cultures they lead.

    Yet, it is as hard as ever, and fails as often as it ever did. To make organizational change work, you need to base it on science, not intuition. In "The Science of Organizational Change, "Paul Gibbons offers the first blueprint for change for that fully reflects the newest advances in neuroscience, behavioral economics, sociology, and complexity theory. Starting with a rigorous and evidence-based understanding of what makes people in organizations tick, he presents a complete framework for organizing your company around successful change. Going broader and deeper than any previous discussion of the subject, Gibbons offers a much needed multi-disciplinary approach that reflects the complex and difficult realities of changing modern organizations. You'll learn: - How a deeper understanding of flaws in human decision-making can help you make far better choices when the stakes are largest - How new advances in neuroscience have altered best practices in influencing colleagues, negotiating with partners, engaging followers' hearts, minds, and behaviors, and managing resistanceHow to bring greater meaning and mindfulness to your organization - and reap their benefits - How new ideas from analytics, forecasting, and risk are humbling those who "thought" they knew the future - and what to do with this new, more mature understanding - How to improve your boardroom, promoting more effective conversations about strategy, ethics, and decision-makingWhat chaos and complexity theories mean in the context of your own business - How to create resilient and agile business cultures, and anti-fragile, dynamic business structuresTo link science with your "on-the-ground" reality, Gibbons interviews top CEOs who are applying its principles. You'll find case studies from well-known companies like IBM and Shell, and deeply relevant quotations from history's greatest leaders and thinkers. Change will never be easy. To systematically improve your odds, you need science, a framework built on science, and actionable lessons from leaders who've made change work. "You need Paul Gibbons' The Science of Organizational Change."

    Johnson generated millions of dollars in revenue (and kept a pretty penny) by leveraging the big sites online such as YouTube, Facebook, Amazon, and his own marketing blog. Trust Funnel focuses on the most important elements found in highly successful online businesses, especially trust.Inspired by Zig Ziglar, Trust Funnelbrings the human element to the forefront in an industry that often focuses on the mechanics of online sales and forgets that real people are behind every hit, sale, and opt-in.

    Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Leadership features:A practical, "how-to" approach teaches you the leadership skills you need to succeed. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to make an impact. Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain how to improve your performance and get results. DK Essential Managers: Leadership not only shows you how to gain your staff's trust and commitment but also provides practical techniques for you to use when hiring employees, delegating authority, running meetings, and resolving conflict.Learn all you need to know about leadership and understand the core skills and personal attributes needed to be an effective, responsible, and empowering manager with DK Essential Managers: Leadership.About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.

    You open the box and right on top is a quick-start guide. Being a novice, you follow the guide, and quickly get up and running. As you become more experienced, the other box contents address common advanced issues you'd face, like right-sizing teams, estimation, hitting deadlines, transitioning from Scrum or Waterfall, deploying components and services, and using Kanban within larger organizations.Real-world experience from a direct practitioner working on Xbox and Xbox.comA concise, pragmatic, and easy-to-read guide with clear, fresh, and hard-won guidanceUsing Kanban within larger organizations - how to deal with upper management, planning, and dependencies

    The great news is- it’s not complicated. In 6-Hour Safety Culture, Tim Autrey offers tangible insight into how to achieve and sustain next-level performance in any organization. Using stories and anecdotes drawn from his experiences within the US Naval submarine service, nuclear power generation industry, and as Founder/CEO of the Practicing Perfection Institute, Inc., he breaks down the underlying science of human performance into simple understandable ‘chunks’. He offers a great deal of ‘simplicity on the far side of complexity’. In Part I, you will be enticed to think different as Tim Autrey takes you on a journey of awareness into the world of human performance. Building upon a foundation of four simple precepts, and a four-part ‘system’ for leveraging positive aspects of human nature, he then takes you into Part II, where you will learn how to truly influence the hearts, minds, and souls of your organization members. Moving from insight, to strategy, to action, Tim will teach you the Individual Performance Model™, the same model used by leaders throughout history to influence human behavior and develop high levels of personal accountability. He then takes this model into the third dimension, providing a proven recipe for rapid and sustainable team, department, and organizational culture transformation.In Part III, you will learn to do different as Tim directly explores and develops the tenets of human error, safety culture, and just culture. He breaks through the hype, teaching you what’s important (and what to avoid) in any performance improvement effort. He then develops a simple four-step ‘recipe’ for engaging organization members on an ongoing basis; a method that directly promotes alignment with organization principles and a one team approach to doing business. He ties everything together with the Human Performance Blueprint- a step-by-step implementation guideline for achieving and sustaining next-level performance within any organization. Tim wraps up the 6-Hour Safety Culture journey with a challenge- a challenge to you and everyone else who chooses to learn…and take action. A challenge to make (as Steve Jobs put it) a dent in the universe; to truly help make your organization, and ultimately the world, a better and safer place.

    Management expert Nigel Cumberland will show you how to hit the ground running, identify goals for your team, fill your team with the right members, and help your team reach its potential so that it is more than just the sum of its parts.Sunday: Getting started with a teamMonday: Aligning and goal-settingTuesday: Communication and processes within a teamWednesday: Managing poor performance or difficult team membersThursday: Delegating and managing work within a teamFriday: Growing the team through training and developmentSaturday: Succession planning in the team

    That means we need to create value. In his new book, Sandy Ogg shows us what successful CEOs do-differently from those who fail-to powerfully mobilize their organizations to create and capture value. As Ogg points out, not only do CEOs need to focus on very specific things to deliver the biggest delta in value. They also need to apply force at exactly the right points to produce acceleration. In /move, he shares a Mobilization methodology that does just that. Developed through decades of experience working with the everyday realities of business and then tested in the private equity world, Ogg's five-part model gives CEOs a flexible, adaptable framework within which they can make informed judgments as they move their companies forward. Filled with lessons learned by six senior executive leaders who have applied the methodology in their companies, this playbook offers CEOs significant insights into how to focus on value from Day One while bringing a doable process to their work.

    In Project Management for You, Cesar unlocks these tested and proven principles that allow big corporations like Apple and Google to make detailed promises of new products and services to their customer base months in advance, and still deliver it 100 percent of the time. Easy To Understand Skipping the corporate lingo and using powerful and colorful stories, Cesar will take you step-by-step through the stages of bringing an idea to reality. Project Management for You will empower you to dream big and have the confidence to turn those dreams into something tangible you can enjoy, be proud of, or even sell! Life is a Project. You are the Manager. Whether you want to learn the efficacious principles used by companies and individuals around the world to bring new products and services to the market, or whether you want to learn the nuts and bolts of project management, Project Management for You will help you accomplish just that. And in the process, you will realize that life is a project, and you are the manager.

    Covering the full lifecycle of a government-private partnership, from initial planning to managed exit and service continuity, The Public-Private Partnership Handbook gives managers and decision makers the tools and knowledge to forge powerful and mutually beneficial partnerships between government (public) and private sector entities using case studies and examples based on real life British companies.  Drawing on his long-standing practical experience of joint working partnerships from both private and government sector perspectives in the UK, Malcolm Morley offers a solutions-focused guide to choosing the right model and putting it into practice.  He covers:--Understanding and aligning organizational values and cultures--Dealing with joint intellectual property--Managing risk and sharing rewards--Coping with asymmetry--Performance management--Agreeing accountability processes

    This updated second edition includes new chapters on the difference between leadership and management in higher education, leadership in politically charged environments, effective strategies for making decisions, and working with associate deans or provosts, plus new case studies, new research, and ten additional chapters available on the companion website. Each topic deals concisely with the most important information deans and provosts need when faced with a particular situation, providing both a comprehensive guide to academic leadership as well as a ready reference to be consulted as needed.The role of a dean or provost at a modern university is extremely complex, involving budgeting, community relations, personnel decisions, management of a large enterprise, fundraising, and guiding a school, college, or entire institution toward a compelling vision of the future. The details academic leaders have to deal with are numerous and critical, and every little thing matters. This invaluable guide provides the answers you need when you need them, and gives you framework for successfully navigating your job's many competing demands.Build support for a shared vision of the future Interact effectively with different internal and external constituencies Learn decision-making techniques specific to the academic environment Set, supervise, and implement a budget that allows your programs to flourish Academic leaders need a handy, focused reference that provides authoritative answers to the many issues and questions that arise every day. With proven solutions to a multitude of challenges, The Essential Academic Dean or Provost shows academic leaders what they need to know in order to successfully guide their institutions into the future.

    In the world of Facebook, Twitter, Vine, Instagram, and beyond, that recommendation can travel farther and faster than ever before. Packed with brand-new case studies from today’s emerging social sites, this updated edition of Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word.

    With tips and tools, expert advice, and real-world insights from almost fifty industry leaders, this robust resource addresses the entire spectrum of fundraising for nonprofits, including:Planning, hiring, and tracking progress Individual donors, major gifts, events, and direct mail Board and volunteer engagement Foundation and government grants Corporate partnerships Online and email fundraising Social media and mobile crowdfunding Earned income and social enterprise Written by and for front line practitioners and geared towards a global audience of emerging and established leaders, this field guide offers step-by-step formulas for success. Nonprofit Fundraising 101 features a foreword by fundraising guru and Soul of Money author Lynne Twist, insights from notable non-profit professionals such as CNN's Van Jones, and an afterword by Kiva.org Co-Founder & President Premal Shah.This book also provides indispensible ideas and diverse case studies ranging from grassroots efforts to the ALS Ice Bucket Challenge, and advice for organizations of all sizes and focus. Chapters are brief and easily digestible, featuring extensive resources for additional learning, concrete best practices, and pitfalls to avoid. Enjoy this must-read manual to learn tried and true ways to raise more money for your cause, nonprofit, or charity.

    

    And research shows it pays to invest with or like a woman.Study after study shows that women invest differently than men. From less overconfidence, overtrading, and testosterone to a greater tolerance for market noise and more consistent application of investment strategy, there are a number reasons why women approach investing in a unique way. Women create both cognitive and behavioral "alpha" with their investment style which contributes over the long-run to outsized investment returns. Women of The Street looks at behavioral and biological investment research to explore how women think about investing, and to determine why women may have a money management edge. The book then identifies and interviews 11 top female 'market wizards' in hedge funds, private equity, venture capital, and other asset classes to see how women's innate investing characteristics translate in different strategies and markets into significant profits. The conversations provide market wisdom that can enhance your portfolio, regardless of your gender. It also provides interesting "insider information" on the financial industry. And finally, Women of The Street provides role models for the next generation of female money managers.

    That, and the fact that everyone is busy. Too busy for progress.Workplace cultures have become cursed with efficiency. And so when it comes to developing strategy, we default to our defaults.We favour quick fixes, easy templates and familiar approaches, developing 'robust plans' that do little to mitigate strategic risk or generate new value. The result? The future comes, and businesses die.But no longer! *cue trumpets* How to Lead a Quest is a book for pioneering leaders - folks who know that enterprise strategy is far too important to condemn to 'smart goals', 'a clear vision for the future' and other such rubbish. Within this book, you'll discover how to:liberate enterprise leadership and workplace cultures from the curse of efficiency, default thinking and the delusion of progress explore complex and uncertain futures to find profound insights that mitigate strategic risks and ensure your business model remains viable create new value and enduring relevance by pioneering into unchartered and unprecedented territory embed new structures and rituals into your enterprise to build for the future, while still delivering operational excellence today. Not for the faint of heart or short-of-wit, this uniquely refreshing book bravely tackles the paradox that is pioneering leadership. You'll discover how to lead meaningful progress - even if you don't know what the goal or destination looks like.

    Mr. Nakao co-founded the Shingijutsu Company in 1987 at the behest of Taiichi Ohno to teach the principles and practices of the Toyota Production System to a wider audience. Nakao-san's teachings will enlighten you on wide- ranging subjects related to business, management, leadership, and more. He does so in ways that nobody else has, and as no one else alive can. This book will make a deep impact on you in practical, intellectual, and emotional ways. It will inspire you to think differently, to be practical and take action, and to learn and improve. There is no end to kaizen. There is no end to what you can learn from this book.

     Remember what coaching's really about. It's about looking for ways to touch the soul, and having someone's life change. Coaching simply can't be sold like other things are sold. And that turns out to be good news. Once you begin practicing true connection, you become successful. In 37 Ways to BOOST Your Coaching Practice, Steve Chandler shows just what steps to take - and the 17 lies to avoid - to give your prospective clients a powerful experience of the work you do. Learn to fill your practice by moving beyond coaching-as-a-concept. Creating clients happens one coaching conversation at a time, one true connection at a time.

    

    Meaningful graphics and a compelling visual design supercharge instruction, training, and presentations, but this isn't easy to accomplish. Now you can conquer your design fears and knowledge gaps with "Visual Design Solutions" a resource for learning professionals seeking to raise the bar on their graphics and visual design skills. This informal and friendly book guides you through the process and principles used by professional graphic designers. It also presents creative solutions and examples that you can start using right away. Anyone who envisions, designs, or creates instructional or informational graphics will benefit from the design strategies laid out in this comprehensive resource.Written by Connie Malamed, an art educator and instructional designer, this book will help you tap into your creativity, design with intention, and produce polished work. Whereas most graphic design books focus on logos, packaging, and brochures, "Visual Design Solutions" focuses on eLearning, presentations, and performance support. "Visual Design Solutions" includes practical guidelines for making smart design choices, ways to create professional-looking products, and principles for successful graphics that facilitate learning. Ideal for instructional designers, trainers, presenters, and professors who want to advance from haphazard to intentional design, this book will help them realize their design potential.Gain the knowledge and confidence to design impressive, effective visuals for learningIncrease learner comprehension and retention with visual strategies offered by an expert authorServes as a reference and a resource, with a wealth of examples for inspiration and ideasAddresses an intimidating topic in an informal, friendly styleIn four parts, the book provides a thorough overview of the design process and design concepts; explores space, image, and typography; and presents workable solutions for your most persistent and puzzling design problems. Get started and begin creating captivating graphics for your learners.

    Sometimes, even the best step-by-step instructions can escape even the most adamant of followers for an improvement method in determining exactly how to apply what they've learned. Taking a different approach, Focus and Leverage is presented in an engaging business-novel format and is a sequel to the authors' bestselling book, Epiphanized, Second Edition. The primary characters remain the same, but this time the storyline features two different industries: Maintenance, Repair, and Overhaul (MRO) and Healthcare (hospital) environments.This book expands and highlights the two improvement methods first introduced in the appendix section of Epiphanized: the Interference Diagram (ID)/Intermediate Objectives (IO) map (ID/IO Simplified Strategy) and Multiple-Drum-Buffer-Rope (M-DBR).Both of these innovative methods are the result of some much-focused thinking that allows for multiple improvement methods, and steps, to be combined into a single thinking process tool. This groundbreaking new method is designed to save time and money and allows faster and better results to be achieved.The two storylines move the reader through the necessary system analysis, problem identification, and solution implementation. The novel format aids in presenting several realistic situational discussions as well as a multitude of graphs and figures to explain the step-by-step process for success.The storyline of this book weaves some well-known and some not-so-well-known thinking tools into the problem-solving sphere to provide you with an understanding of how to first discover and then overcome issues not readily known or expected at the start of any project.

    This edition has been updated to explore the cutting edge of change management, leadership development, organizational transformation, and society benefit. These concepts are explored through emerging and increasingly accepted strengths-based approaches such as: appreciative inquiry, emotionally and socially intelligent leadership, positive organization development, and sustainable enterprises. This edition offers both theoretical concepts and guides to practical applications, providing you with the knowledge, techniques, and tools to put organizational development to effective use in the workplace.Organization development is an evolving field focused on understanding and positively impacting the human system processes of groups, teams, organizations, and individual leaders. Thorough organization development results in increased effectiveness, improved health, and overall success. This book shows how to attain positive change by: identifying contemporary themes in organization development, executing organization development approaches, as well as elevating and extending research agenda. This book also illustrates how to influence organizational stakeholders, and how to use this influence to enact key organization development practices. This new edition is enhanced by:Updated chapter-by-chapter lesson plans, sample syllabi, and workshop agendas Revised sample exercises, a test bank, and additional case studies Expanded online appendices that cover regional organization development concepts from around the globe, as well as overviews of additional special issues Organization development is quickly becoming an important aspect of MBA curricula. Practicing Organization Development: Leading Transformation and Change, Fourth Edition gives graduate and doctorate program participants a comprehensive overview of organization development, the resources to learn the field, and the tools to apply their knowledge.

    It provides authoritative advice on how to extend products for a variety of markets due to configuration options.The book also describes the importance of configuration management to other parts of the organization. It supplies an overview of configuration management and its process elements to provide readers with a contextual understanding of the theory, practice, and application of CM.Explaining what a configuration item is and what it implies, the book illustrates the interplay of configuration and data management with all enterprise resources during each phase of a product lifecycle. It also demonstrates the interrelationship of CM to functional resources.Shedding light on current practice, the book describes CM baselines, configuration identification, management baseline changes, and acceptance criteria for end products. It also considers testing, inspection and evaluation, related CM standards, and reference data. Coverage includes the product life cycle, the supporting enterprise infrastructure, functional resources, product management, CM elements, data types, and control requirements.Providing a systems perspective of the various elements of configuration and data management, the book explains how they relate to the enterprise and details proven risk management solutions for when things go wrong.

    Often it happens that although we want an organized life we are just not able to achieve it. Most of us keep struggling on a day to day basis to organize our life. Times have changed, every person that you may come across is multi-tasking and that to on a big scale. Each and every person is trying to strike a balance in his personal life professional life. If you come to think of it, tasks like to mow the lawn, work the entire day, fix up appointments, pay the bills, call up friends and go out for dinner with your family is not easy manage. But like it or not you will have most of your days like this. Why is organized life so stressed upon? This is because, only when your life will be organized, your tasks be in control will it help you to have a happy, satisfied, stress free and a successful life. After all who wouldn’t want to do his work in time and also find quality for leisure activities like reading, travelling etc? Technology has today become our third hand. With so many advances made in technology life has only become easier. Unfortunately most of us are unable to identify this third hand which will make our life so much more easily organized and sorted. A home maker will often struggle with grocery lists and what is to be bought, what not. Students often get bored of making notes in the same old boring way. Teachers look at sharing projects with children as a herculean task. Office goers often struggle with multi-tasking like taking down notes, jotting down ideas, making presentations, sharing data etc. What Will You Learn From This Book... Our aim in bringing this e book to you is to help you achieve the goals that you have set for yourself. We would want you to get that utmost satisfaction that a person can get after completing all his goals and aims at the end of the day. In this book we mention 101 online tools that are available to make your life and mind clutter free. The tools have been broadly classifies into categories which are relevant in our day to day lives. It will come to you as a surprise that there are applications available which you weren’t even aware of and how arranged they would make your life. All you need to do is figure out your problem area and chose amongst this bouquet of applications the ones that fit your needs. We would like to stress that although most of these tools are extremely easy to use, even then if you find it a little time to get a hang of it please don’t give up. Once your hand is set on the application you will automatically see the difference in your life. For starters you can use one to two tool in a week. We wish you a happy organized life! **FREE BONUS INSIDE** Scroll Up and Click Buy Now to Download This Book

    The future of a company lies in its ability to make authentic connections in a global, "flattened world" economy, spanning departments, cultures, and countries.  Flat World Navigation explains how network-building, collaboration, and authentic communication are essential to navigating this new business landscape.  Exploring the essential skills, tools, techniques, and technologies involved in making and maintaining business relationships, author Kim Chandler McDonald integrates practical tips and advice with interviews with leading figures who are successful flat world navigators.

    It is now seen as a major contributor to attracting and retaining clients, building a successful brand, and growing revenue and profit.Professional Services Marketing Handbook covers key issues in business development, operations, and delivery and includes case studies, insights, and advice on CRM, digital and social media, thought leadership, branding, and client thoughts to provide the tools to deliver greater business impact.

    Hard-hitting management may deliver short-term results but in the longer term, key people burn out or leave, and business performance falls back.Designing the Purposeful Organization explains how to implement a more enlightened and authentic leadership style that aligns people's strengths to the delivery of a compelling future. It draws on a unique framework that helps leaders manage the eight elements essential for high performance -- purpose, vision, engagement, structure, character, results, success and talent.It moves beyond the boundaries of transactional performance (pay me X and I'll deliver Y) to purpose-centered performance that releases talent, creativity and engagement. Featuring the approach used by innovative businesses like GE, Google and Novartis, this book reveals how to remove the boundaries from an organization's performance.