Book picks similar to
Management by Process by John Jeston
management
management_proces<br/>s
process-mgmt
steve-5
Management of Nursing Services and Education
I. Clement - 2015
With completely updated content, this third edition of Management of Nursing Services and Education is aimed at 4th-year nursing students, helping them to administer quality care in all nursing care settings.This book provides comprehensive coverage of all the essential components, processes and techniques that help student nurses acquire the skills needed for multitasking roles such as nurse manager, nurse administrator and nurse educator.Strict adherence to the Indian Nursing Council (INC) syllabusComprehensive and exhaustive coverage that is also concise and well structuredDual treatments of concepts: both theoretical and appliedLucid style with simple language for ease of comprehensionStudent-friendly presentation: short sentences presented in list form, with ample tables, figures and chartsEnd-of-chapter questions, including multiple choice questions, keeping the examination perspective in viewNew updated content has been added in all chapterRecent management techniques have been added in several chaptersOutdated content has been replaced, retaining what is required.All chapters have been refined and revised
Business Legends
Gita Piramal - 1998
and industrialists of the lime were not afraid to think ahead and plan big. Among the entrepreneurs who led this Industrial resurgence, four were particularly outstanding, G.D. Birla, Walchand Hirachand, Kasturbhai Lalbhai and, J.R.D. Tata. Gita Piramal, author of the acclaimed Business Maharajas, sensitively recreates the Lives and Times of these four titans of industry. She draws upon hitherto untapped sources of information to Sketch her profiles, making htis perhaps the closest Look at these legends this fair. Thought provoking and incisive. Business Legends is a compelling Account of ambition and achievement.
From Poop To Gold: The Marketing Magic of Harmon Brothers
Chris Jones - 2018
You've laughed along with millions of others. And you've learned new euphemisms for poop, which can come in handy if you're ever apparated back to junior high. But who creates all these ads? Glad you asked. It's Harmon Brothers. Author Chris Jones pulls back the curtain and reveals the behind-the-scenesmagic including their innovative business model, one of the biggest secrets behind their success. With awards from AdAge, Unruly, ADWEEK, and a WEBBY for Best Writing, Harmon Brothers, and their revolutionary model, transform poop into gold, and can do the same for you and your company.
The Napkin The Melon The Monkey: How to Be Happy and Successful by Simply Changing Your Mind
Barbara Burke - 2006
But one day she loses control and yells back. Terrified that she’ll be fired, she seeks out Isabel, the call center’s sage. The advice she receives from her wise mentor changes her life:· SODA (Stop. Observe. Decide. Act)—a sure-fire formula for remaining calm in any situation· Unplugging—a centuries-old practice to reduce anxiety and promote creativity· Aha!s—22 practical insights that become the framework for living a happy life This modern-day fable shows us that the best way to reduce stress is to cultivate mindfulness. While we cannot control much of what happens, we can get better outcomes if we stop to see situations clearly and calmly. This book serves as both a powerful resource for business professionals looking for practical, easy-to-use tools for dealing with difficult people and an inspirational tale for those who want better relationships and a happier life.
Too Many Bosses, Too Few Leaders: The Three Essential Principles You Need to Become an Extraordinary Leader
Rajeev Peshawaria - 2011
He knows precisely what makes the difference between those who are simply bosses and those who are superior leaders, and between those who continue to rise to the top levels and those who get stuck along the way.In this lively and remarkably empowering book, Peshawaria offers readers the opportunity to experience the highest level of leadership training available in the world. Introducing the three core principles he has observed are the foundation of the best leadership––that great leaders clearly define their purpose and values; that nobody can motivate another person because everyone comes premotivated; and that a leader’s job is not to directly produce results but to create the conditions that will harness the energy of others—he details his unique and proven program for achieving leadership excellence. Sharing a wealth of illuminating stories, from those of Mulally’s achievement at Ford and Mack’s at Morgan Stanley, to how Harvey Golub and Ken Chenault successfully restored American Express to long-term sustainable growth, how Neville Isdell turned the Coca-Cola Company around, and the continuing prowess of Jeff Bezos in growing Amazon.com, he first reveals how extraordinary leaders marshal and sustain the level of energy in themselves that is required and how they enlist a core group of proficient co-leaders. He then outlines how to harness the energy and talents of those at all levels of an organization, igniting their motivation by following his RED guidelines for addressing their core needs concerning their Role, their work Environment, and their career Development. Finally, he introduces his unique Brains, Bones, and Nerves framework for: developing a clear strategy for competitive advantage (the Brains); crafting an optimal organizational structure (the Bones); and fostering a highly cooperative and motivated company culture (the Nerves). Filled with specific tips about the vital questions to ask and simple but powerful steps to follow, Too Many Bosses, Too Few Leaders is a manager’s essential tool kit for long-term superior performance.
Managing Business Ethics: Straight Talk about How to Do It Right
Linda K. Trevino - 1995
Throughout, the emphasis is on common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services, and dealing effectively and fairly with customers, vendors, and other stakeholders. Highlights of the Fourth Edition * Updated information relates content to current events such as the U.S. Sentencing Guidelines for Corporations. * Describes the link between ethical culture and employee engagement. * Covers new research, including the role of emotions in ethical decision making. * Presents new profiles of organizations such as McWane, Enron, Citigroup, and Marsh & McLennan. * International references reflect the realities of the increasingly global business environment.
KPI Checklists
Bernie Smith - 2013
Over fifty checklists are included to take you through a structured KPI implementations process step by step. The book also includes download links for free instant access to all the templates used.
Shadow's Reach
Moira Katson - 2013
A new king must find a way to end the invasion of his homeland. A young woman grapples with the reality of a devastating prophecy. A rebel finds himself aiding the monarchy he swore to overturn. Return to Heddred to learn more about characters familiar and unfamiliar, friends and foes...
India Reloaded: Inside India's Resurgent Consumer Market
Dheeraj Sinha - 2015
This book takes a critical look at these myths and contradictions from an inside perspective, presenting a fresh and nuanced perspective on the opportunities that the Indian market offers. It draws upon a wealth of data, from consumer research, market data, macroeconomic research, popular culture and case studies, to provide a thorough and compelling insight into what makes for success in the complex Indian market, based upon two decades of experience.
Competence at Work: Models for Superior Performance
Lyle M. Spencer - 1993
Includes generic job models for entrepreneurs, technical professionals, salespeople, service workers and corporate managers. Defines JCA and describes in detail how to conduct JCA studies. Suggests future directions and uses for competency research.
Intercom on Marketing
Des Traynor - 2018
But which ones matter to startups? Let us show you how to build your brand and sell more products in a non-spammy way with this marketing book for startups.
Revenue Management
Robert G. Cross - 1996
Cross answers this question with his ground-breaking approach to revitalizing businesses: focusing on the revenue side of the ledger instead of the cost side. The antithesis of slash-and-burn methods that left companies with empty profits and dissatisfied stockholders, Revenue Management overturns conventional thinking on marketing strategies and offers the key to initiating and sustaining growth.Using case studies from a variety of industries, small businesses, and nonprofit organizations, Cross describes no-tech, low-tech, and high-tech methods that managers can use to increase revenue without increasing products or promotions; predict consumer behavior; tap into new markets; and deliver products and services to customers effectively and efficiently. His proven tactics will help any business dramatically improve its bottom line by meeting the challenge of matching supply with demand.
On My Watch: A Memoir
Virginia Buckingham - 2020
As the head of Boston's Logan International Airport, the launching pad for the hijacked planes that destroyed the Twin Towers, she was scapegoated by the media and political leaders for supposed airport security lapses and forced to resign. She was also sued for wrongful death by the family of a 9/11 victim, holding her personally responsible for the terrorist attack.A rising star at thirty-five--she had served as chief of staff to two consecutive Massachusetts governors before becoming the first woman to head the state's Port Authority--Buckingham's life and career was suddenly derailed. Grappling with issues of trauma, faith, leadership, and resilience, this unique memoir shares her struggle to rebuild her life and come to terms with being blamed for the unimaginable tragedy that occurred on her watch.
42 Rules of Product Management: Learn the Rules of Product Management from Leading Experts "From" Around the World
Brian Lawley - 2010
The goal of this book is to expose you to the wisdom and knowledge from a group of the world's leading product management experts. Among the contributors, there are leading authors, professors, CEOs and vice presidents, bloggers, consultants, trainers, and even a few salespeople and engineers. In total, there are over five centuries of collected wisdom represented here.The contributors each share one rule they think is critical to succeed in product management based on their hands-on product management and product marketing experience with companies such as Apple, eBay, Intuit, SAP, and Yahoo!.Packed with pearls of product management wisdom, this book has something for everyone. You will learn: How to focus on market needs, not just individual requests How to clarify your product positioning before your next big decision How to align your product strategy with company strategy and then sell it Why agility is the key to product management success Why great execution trumps a great product ideaBest of all, it was written with the busy product manager in mind. Each rule is kept to two pages and designed to stand-on its own. The rules can be read in any order. In less than five minutes a day, you can learn from forty of the best product managers in the world. Whether you are a seasoned and experienced product manager or are just starting out, the "42 Rules of Product Management" will help you lead with greater effectiveness and influence.
Personnel and Human Resource Management
P. Subba Rao - 2009
Nature and Scope of Human Resource Management Human Resource Management: Environment and Strategies Job Analysis, Team Analysis and Flexible Job Enviornment Human Resources Planning Recruitment Selection, Placement and Induction Human Resource Development Performance Appraisal Employee Training Management Development Career Planning and Development Promotion, Transfer and Demotion Absenteeism and Labour Turnover Management of Change and Development Job Evalutation Wage and Salary Administration Social Security and Welfare Motivation and Job Satisfaction Morale Communication Leadership Work Environment, Industrial Accidents, Safety and Health Indian Labour Market Industrial Relations Trade Unions and Employer's Association Grievance and Discipline, Counselling and Mentoring Collective Bargaining Industrial Conflicts Participative Management, Quality Circles and Empowerment Work Life: Quality and Related Issues Total Quality and Human Resources Management Human Resource Records, Accounting, Audit and Research Recent Techniques in HRM Ethics in Human Resource Management International Human Resource Management E-Human Resources Management Appendix - I Method of Case Analysis Appendix - II Cases Subject Index