From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem--and solve it quickly and effectively.The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:DelegateReview performanceThink strategicallyLead great meetingsGive and get results-oriented feedbackProvide directionSpeak with powerCriticize with honesty and tactAsk the right questionsMotivate average performersPrepare for changeAs a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.

    Throughout the writing process of this edition, the authors worked closely with a developmental editor to help ensure the text is student-friendly and even more responsive to the variety of learning styles. The text is enriched with real-world examples and illustrations from a variety of business environments. Futhermore, the text's new, four-color design allows instructors a high degree of flexibility and emphasis.

    From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations: GreetingsMeetingsPartingsPresentationsNegotiationsMotivationDeceptionManagingInterviewingDisciplining

    If you find yourself procrastinating, too busy to get your most important work done, or not sure how to get started, something needs to change before it’s too late. You’re only going to live for a set number of years, and once your time is up you won’t be able to check off your bucket list, accomplish that important goal, or achieve your dreams. So how can you possibly be too busy to get the most important things in life done? If you’re honest with yourself, you probably have a seemingly endless list of excuses—too busy, too tired, too… But deep down, there is a nagging feeling that something’s wrong, and you know you could be further along in your work than you are now—if only you just did what you knew you needed to do. The truth is life is complex, there will always be more work to do, and nothing you can do will change that. What you can do is learn a better system for dealing with life’s complexity so you can handle it well. That means you’ll finally be able to get your most important work done faster and easier than ever before. This book is for you if … You’re overwhelmed, overworked, and wanting more from life You’re under-achieving and under-delivering on your promises to yourself and others You’re tired of your own excuses because you know you can do better You want more freedom, more income, and more impact You have important work to do before you leave this world And most importantly… You’re up for the challenge of achieving your biggest goals in life! My Big Promise I believe you could be at least 10 times more successful than you currently are. All you need to make this huge leap in productivity is to pay attention to what really matters, stay focused on your most important project, and stop wasting time working in the weeds (you know, those things you do that aren’t getting you where you want to go in life). I believe you have greatness within you. You have an important message to share and many lives to change. Once you get rid of those ineffective working habits, excuses for holding back, and annoying voices in your head, you’ll be free to achieve your biggest goals and projects in life fearlessly—faster than you ever thought possible. Today Can be the Day That Everything Changes for You This book is designed to get you results in your business and life by giving you the systems, tools, and mindset you need to bring your biggest ideas and most important projects to life in 21 days or less. By reading and applying the principles you’re about to learn, you’ll be able to: Start Projects you’ve been putting off Finish projects you’ve started but stalled on Ship your work (get it out of your head, off your laptop, and into the world where it’s meant to be) Make more money (by completing projects that add massive value to the world) And 10x your productivity… …in 21 Day

    You will discover that the path to financial freedom lies not in selling but in sharing, and that living your dream begins when you start helping other people live theirs. You will trade the mindset of a SELLfish(TM) for the lifestyle of a STARfish(TM)-and for you and many, many others, that transformation will have an impact beyond anything you can imagine.The road to success is mapped out for you clearly in these pages. It's no secret-not anymore. You're about to discover-The vital link between action and purpose-How to "control the controllables"-How you can remove the pressure so that people love buying from you-The all-important Share Cycle(TM) and how to master its 10 indispensable steps-Proven, no-pressure ways to defuse customer challenges-And much more

    Methodologies Aren't Enough2. Ambiguity in Stating Requirements3. Sources of Ambiguity4. The Tried but Untrue Use of Direct QuestionsPart II: Ways to Get Started5. Starting Points6. Context-Free Questions7. Getting the Right People Involved8. Making Meetings Work for Everybody9. Reducing Ambiguity from Start to FinishPart III: Exploring the Possibilities10. Idea-Generation Meetings11. Right-Brain Methods12. The Project's Name13. Facilitating in the Face of ConflictPart IV: Clarifying Expectations14. Functions15. Attributes16. Constraints17. Preferences18. ExpectationsPart V: Greatly Improving the Odds of Success19. Ambiguity Metrics20. Technical Reviews21. Measuring Satisfaction22. Test Cases23. Studying Existing Products24. Making Agreements25. EndingBibliographyIndex

    

    Rate of Operation Chapter 33: The Difference Between Production Engineering an

    You understand the basics of investing and diversifying your portfolio. Now it's time to invest like a pro for greater profits--with investment expert David Stein, host of the popular weekly podcast, "Money for the Rest of Us." He's created a unique ten-question template that makes it easy for individual investors like you to:- Invest more confidently- Feel less overwhelmed- Build a stronger portfolio- Avoid costly mistakes- Plan and save for retirementDespite what many people believe, you don't need to be an expert to be a successful investor. With Stein as your personal money mentor, you'll learn how to make smarter, more informed decisions that can help reduce your risk and increase your gains by following a few simple rules for analyzing any investment. This is how the professionals grow their wealth and how you can, too. This is Money for the Rest of Us.

    Each lesson is followed by list of key concepts and sample questions to help you study for your ITIL(R) Foundation certification exam. Chapter review questions, modeled after the real exam questions, reinforce your learning for each unit.Written by an ITIL(R) Expert trainer who has taught thousands of students and hundreds of organizations, "Foundations of IT Service Management with ITIL(R) 2011" provides a reader with the introduction to this approach to IT services without the expense of a formal classroom course. While the focus is primarily on providing information required to pass the ITIL(R) Foundations exam, this book goes beyond those basics to also provide a real understanding of ITIL(R) to further your knowledge and abilities as a valuable part of IT/business alignment. Using a case-study approach, real issues are discussed that represents challenges experienced by almost every IT organization.Everyone prepares for the ITIL(R) Foundation certification exam in different ways. Accompanying the book are numerous study aids to support your study preparation on the supporting web site. Whether you are new to IT or a seasoned professional, this book is one you need to aid in your quest for certification.Included in your purchase is access to the online study resources including:- Exercise guide- Audio "learn while you drive" reviews- Sample exams- Exam syllabus- PDF version of the "100 ITIL Exam Questions" bookCompanies in all industries are requiring ITIL(R) Foundation as a minimum requirement for their staff. Whether you are entering IT for the first time or switching jobs, ITIL(R) Foundation certification is a step toward your desired career.

    Henry’s “The Gift of the Magi,” William Faulkner’s “A Rose for Emily,” Charlotte Perkins Gilman’s “The Yellow Wallpaper,” and James Thurber’s “The Secret Life of Walter Mitty,” have been long regarded as literary classics, while others, such as Frank Stockton’s “The Lady or the Tiger?” and Ellis Parker Butler’s “Pigs Is Pigs,” are lesser known but well worth discovering.The carefully selected stories, each preceded by an illuminating headnote, powerfully illustrate the varied richness of our national literature and history. This beautifully packaged volume, containing the unforgettable classic short stories that evoke our shared American tradition and national identity, makes the perfect gift for the short story aficionado and novice alike.

    I wrote this book with you in mind!. I wanted to give you the best 3 methods for solving the cube in a easy way. But, as everything in life, practice makes perfect, so practice, practice and practice until you mastered all the 3 techniques presented for you. After that, I'm quite sure you'll go to your friends and impress them with your new abilities you've just learned. By the end of this guide, you should be able to: • Solve the cube completely • Understand how each of the cube’s pieces work relative to each other • Decode and memorize the different move notations • Memorize the move algorithms, including their mirror and reverse versions • Better predict the effects of the moves you apply • And enjoy practicing the moves and algorithms for different scenarios Scroll to the top of the page and select the Buy Now button.

    Simple, isn’t it? But what if you neither have the guts to leave the job nor know what you love to do? Complicated, isn’t it?Meet Raghav, who like millions of other software professionals, is stuck in a similar situation. But don’t worry, his destiny has better plans for him. What plans you may ask? Well, getting him fired.This novella takes you on a light-hearted tour of the contemporary software industry where you can ask the haunting question loudly- is getting sacked a blessing in disguise? About the author Sandeep is a software professional and lives in Pune. He is an IIT Bombay alumnus but doesn't brag about it unless a situation emerge. He spends more time observing people than on his monitor. He loves tea but hates many things like writing about himself as a third person. Thank God I'm Fired is his second book.

    and Canadian universities for English proficiency. It includes real TOEFL questions for practice, as well as explanations of every section of the test and information on what is expected for every speaking and writing task. You will learn how to construct a good answer and how to integrate speaking, listening, and writing skills to demonstrate college-level English proficiency. Inside you'll find: 600 real TOEFL questions from the test-makers Online access to authentic TOEFL iBT practice tests Strategies for success

    Your purchase includes full audio (as ready by the author with bonus commentary & content) as well as Jim's top selling email marketing course which normally sells for $97! As one of the most read Internet business success authors of all time, Jim is committed to keeping his flagship book up to date and always full of the most cutting edge ideas. Multiple online business strategies are documented as the author advises everyone from "newbies" to seasoned professionals on what DOES and DOESN'T work in the world on online business and Internet marketing RIGHT NOW. The reader will learn to establish multiple automated income streams using proven, creative concepts with numerous examples of successful application given throughout the book. Topics covered include; Selling on Amazon.com, creative uses of eBay, finding and growing a loyal audience online, social marketing, automating your online efforts, effective email marketing and multiple real life success stories from his ever growing audience of creative and successful online entrepreneurs. BONUS: Buyers get full free access to Jim's $97 email marketing course (see chapter 3 for the link!) BONUS 2: Full audio of the book as read by the author!