These are intelligent, well-meaning answers but they are also completely wrong. More valuable than money, human resources, and intellectual property, Passion Capital is what separates leaders from followers, and innovators from imitators. It is the foundation upon which all other forms of capital are built. Passion is an emotion, but Passion Capital is tangible. It is the energy, intensity, and sustainability leaders use to build lasting value and competitive advantage. Organizations that possess Passion Capital – Apple, Johnson & Johnson, Four Seasons Hotels, the Montreal Canadiens, among others – lead their sectors, while those that rely on established forms of capital may get stuck in neutral and fail to achieve their full potential.Passion Capital presents seven principles for growing and investing in this new asset class and includes over fifty insightful stories drawn from business, not-for-profit, the arts sector, and politics.  In this groundbreaking book, veteran business leader Paul Alofs ushers in a whole new way of thinking about the very definition of success and reveals how to acquire the world’s most valuable asset and apply it to your career, company, or cause.

    The Power of Understanding People shows you how to establish and develop extremely effective relationships by providing you with techniques to better identify and understand the intrinsic needs of others. As a result, you will achieve better team dynamics, increased sales and client satisfaction, higher levels of employee engagement and performance, and even more satisfying marriages and friendships. This book provides the tools to understand others' unique communication style as well as your own. Get detailed advice on how to adjust to diverse communication styles, develop a unifying language for the organization, and better match motivational techniques to team members. Through storytelling and experiential exercises, author Dave Mitchell helps you gain insight into your own unique interaction style and teaches you how to communicate, motivate, sell, and service more successfully no matter the personality types involved. Offers insight into the behavior cues and questions to ask to better understand someone's interactive preferences Explains how to enhance your sales efforts by better targeting your brand message to the client's style so that your products/services resonate with them more Examines strategies for creating a high performing work environment and achieve greater customer service excellence Contains conflict resolution strategies, including how to effectively work out differences within a team, between work units, with customers, and even in your personal life Armed with the ability to interpret the behavior of the people around you, you will achieve greater levels of success at work and at home while also learning how to better handle the difficult situations involving people in your life.

    Blending theory with practice, this book provides applied advice.

    The demands to deliver at a consistently high level can be unforgiving. The loneliness. The weight of responsibility. The relentless second-guessing and criticism. The pressure to build all-star teams. The 24/7 schedule that requires superhuman stamina. The tough decisions that often leave no one happy. The expectation to always have the right answer when it can be hard just to know the right question. These challenges are brought into their highest and sharpest relief in the corner office, but they are hardly unique to chief executives. All leaders face their own version of these tests, and the authors drawing on the distilled wisdom, stories and lessons from hundreds of chief executives to show how every aspiring leader can master these challenges and lead like a CEO. These foundational leadership skills will make all aspiring executives more effective in their role today, and to lift the trajectory of their career. The CEO Test is the authoritative, no-nonsense insider's guide to navigating leadership's toughest challenges, brought to you by authors uniquely qualified to tell the stories. Adam Bryant has conducted in-depth interviews with more than 600 CEOs. Kevin Sharer spent more than two decades as president and then CEO of Amgen, where he led its expansion from $1 billion in annual revenues to nearly $16 billion. He has served on many boards and is a sought-after mentor for CEOs of global companies. Leadership is getting harder as the speed of disruption across all industries accelerates. The CEO Test will better prepare you to succeed whether you're a CEO or just setting out to become one"--

    It has helped millions of smokers from all over the world quit. Quit Smoking Without Willpower is the latest cutting edge presentation of the method.Set out in a clear, easy-to-read format, this book makes it simpler than ever before to get free. It eliminates the fears that keep you hooked and ensures you won't miss cigarettes. It works both for heavy and casual smokers, and regardless of how long you've been smoking. There are no gimmicks or scare tactics, you won't put on weight, and you can even smoke while you read.• A unique method that does not require willpower• Removes the desire to smoke• Stop easily, immediately, and painlessly• Regain control of your life What people say about Allen Carr's Easyway method: "The Allen Carr program was nothing short of a miracle." Anjelica Huston "It was such a revelation that instantly I was freed from my addiction." Sir Anthony Hopkins "His skill is in removing the psychological dependence." The Sunday Times

    In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including: Showing up ready to amazing Being proactive Craving feedback Taking responsibility Embracing authenticity Focusing on excellence Turning misery into magic Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.

    When asked about this, he replied, "The little things matter. All I need is one little wrinkle in one sock to put a blister on one foot--and it could ruin my whole season. I started teaching about shoes and socks early in my career, and I saw that it really did cut down on blisters during the season. That little detail gave us an edge." Coach Wooden knew the long-term impact of "little things done well." Now Pat Williams takes Coach Wooden's lesson, along with stories of people whose lives have exemplified the importance of little things done well, and shows readers how the small things one does or doesn't do drastically affect one's integrity, reputation, health, career, faith, and success. People who want to do their best in life, family, work, and faith will benefit from this entertaining and inspirational book.

    Packed full of fresh ideas and new exercises, this practical book teaches you how to think outside the box, tap into your hidden talents and identify what type of career you really want. It seeks to overcome some of the most common mental barriers to changing careers and sets out a five-point plan of action. With 3 brand new chapters, the book will help you: - Identify your skills and keep up-to-date with market trends and requirements - Understand the different kinds of career coaches and consultants available in the market place and how to identify the best one for you - Re-address your career options with your current employer, providing you with job survival skills that will allow you to manage and negotiate you future For those leaving further education there is a special section on understanding the graduate market and building on your academic achievements.

    Instead they shared with me their "career acumen" secrets, things they wished they had learned at school, but instead have had to learn the hard way..through years of experience. In this book, you will hear these leaders' secrets around: -Finding and using your superpowers , the qualities that make you completely unique and memorable - A script for how to negotiate your salary (in a non-aggressive way) and influence your managers and peers from day one - How to do that infamous "networking" thing everyone talks about, especially if you're not a networking event kind of person - How to have professional presence that sets you apart from everyone else - How to hit the ground running in the first 100 days and be the "rockstar" employee everyone talks about and wishes they could hire more of I've had all kinds of adventures during my 10 years of engineering at Microsoft but my absolute favorite thing has been building relationships, speaking to, and mentoring people (both in and out of the tech industry) on how to achieve their career goals while still being themselves. When I interviewed 25 tech leaders for advice on the questions I get over and over, I wanted to share it with more than just my mentees. This book is full of practical, do-today things as well as "scripts" and email templates that we have all actually used. Read the book and let's talk. I love reaching and meeting new people and you can now consider me “in your network” and I hope I can do the same for you. My best always, Dona

    But not doing so can cause long-term stress, burnout, and loss of the joy we find in work.As a top tech leader, Bruce Daisley has seen up close how an around-the-clock work culture can lead employees to feel perpetually stressed-out, disengaged, and unhappy. In this workshop, Daisley lays out specific strategies to help us break free from the unhealthy work habits that lead to burnout and shows us that protecting our personal time can lead to more inspiration and more joy on the job. Key takeaways:Create and acknowledge boundaries: Adopt simple habits or tactics (like taking short breaks and switching off emails on certain nights) to disconnect from work momentarily and reenergize your mindBe open about burnout: Have honest conversations with managers and teams about the effects of workplace stress and how best to address themLighten up with laughter: Laugh and have a good time with colleagues to release stress and feel connected to a larger group About the mentor: Bruce Daisley is the former European vice president for Twitter and host of the UK’s number one business podcast, Eat Sleep Work Repeat. He is the best-selling author of Eat Sleep Work Repeat: 30 Hacks for Bringing Joy to Your Job, and his writing has appeared in The Wall Street Journal, The Washington Post, Wired, Harvard Business Review, The Guardian, and The Daily Telegraph.©2020 Bruce Daisley (P)2020 Audible Originals, LLC.

    Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability by strategically acknowledging employee effort. How is it done? The deceptively simply answer: with carrots.

    A true underdog story. Journey with these young leaders as they do church their way. A diner, driving school and an odd jobs company are just some of the ways this group used to build a thriving church. In "How to Knock Over a 7-Eleven and Other Ministry Training," author and senior pastor Michael Cheshire brings real-life stories to out of the box church work. His humor is unmatched and the insights you get will cut to the core as you journey with him and his team as they build a church from scratch. This book takes you behind the scenes of a radically different way to build a church. It's a valuable resource for those planning to launch a new ministry or for leaders wanting to be more innovative in their community. This is not a story of the traditional church. Michael and his team sacrifice more than a few sacred cows in their pursuit of God's calling. If you're determined to pursue a calling in any type of ministry, this book will only make your fire grow.

    The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. In Right Away and All At Once, Brenneman takes what he’s learned from turning around or tuning up many businesses?including Continental Airlines and Burger King?and distills it into a simple, clear, 5-step roadmap that anyone can follow. His 5 steps teach you how to prepare a succinct Go Forward plan, build a fortress balance sheet, grow your sales and profits, choose all-star servant leaders, and empower your team. For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But ten years ago he realized that he could apply these same business principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life?faith, family, friendship, fitness, and finance?into consideration. Brenneman’s inspiring examples, from both his business and life, demonstrate the astounding effects these 5 steps can have when you apply them right away and all at once.

    Each has something the other wants. To Jackson, Smith & Banks represents the possibility of reaching more animals with his products--if he can negotiate terms and conditions that will protect his company's integrity. To Gillian, Angels Clothed in Fur could give her company a distinctive, uniquely high-quality line that will help them stand out from their competitors--if Angels Clothed in Fur can be persuaded to give them an exclusive.At first, the negotiations are adversarial and frustrating. Then, coincidentally, Gillian and Jackson each encounter a mysterious yet kindly mentor. Over the next week, while neither one realizes the other is doing the same, both Gillian and Jackson learn the heart of both mentors' philosophies: The Five Secrets of Genuine Influence.The story ends in a way that surprises everyone--and with lessons we can all apply in our efforts to resolve conflicts and influence others.