Best of
Communication

2015

The Listening Life: Embracing Attentiveness in a World of Distraction


Adam S. McHugh - 2015
    People talk past each other, eager to be heard but somehow deaf to what is being said. Listening is an essential skill for healthy relationships, both with God and with other people. But it is more than that: listening is a way of life. Adam McHugh places listening at the heart of our spirituality, our relationships and our mission in the world. God himself is the God who hears, and we too can learn to hear what God may be saying through creation, through Scripture, through people. By cultivating a posture of listening, we become more attentive and engaged with those around us. Listening shapes us and equips us to be more attuned to people in pain and more able to minister to those in distress. Our lives are qualitatively different―indeed, better―when we become listeners. Heed the call to the listening life, and hear what God is doing in you and the world.

Why You?: 101 Interview Questions You'll Never Fear Again


James Reed - 2015
    So, of the thousands of questions they might ask, which ones will they ask?After extensive research among hundreds of interviewers and thousands of interviewees, finally here's the book that will give you the answer.Why You? is based on direct input from top interviewers in REED's unrivalled recruitment network. It offers powerful preparation techniques, the lowdown on how to answer the most common questions and - above all - how to adopt a winning mindset at interview, one that will help you succeed on the day.From classic questions like 'tell me about yourself' and 'what are your greatest weaknesses?' to puzzlers like 'sell me this pen' and 'how many traffic lights are there in London?', James Reed reveals what interviewers are really asking.James Reed is the Chairman of REED, the recruitment specialists. He first joined the company in 1992 after graduating from Harvard Business School; since then REED has more than quadrupled in size and reed.co.uk has become the number one job site in the UK and Europe. REED now receives more than 46 million job applications a year and has delivered over 100 programmes helping more than 140,000 long-term unemployed people back into work. James is co-author of Put Your Mindset to Work, winner of the 'Commuter's Read' prize at the CMI Management Book Awards 2012. He is also a Fellow of the Chartered Institute of Personnel and Development (CIPD).

Articulating Design Decisions: Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience


Tom Greever - 2015
    The ability to effectively articulate design decisions is critical to the success of a project, because the most articulate person often wins. This practical book provides principles, tactics, and actionable methods for talking about designs with executives, managers, developers, marketers, and other stakeholders who have influence over the project with the goal of winning them over and creating the best user experience.

Nice Guys And Players: Becoming The Man Women Want


Rom Wills - 2015
    Find out why women pass over nice guys and go for players. Discover the physical and personality traits women find attractive. Learn the methods to generate sexual chemistry. FOR MEN LOOKING FOR FULFILLING RELATIONSHIPS AND THE WOMEN WHO LOVE THEM.

Winning Minds: Secrets from the Language of Leadership


Simon Lancaster - 2015
    Did you know there is a secret Language of Leadership: a timeless set of cues and signals that still determines who reaches the top in politics and business today.The ancient Greeks were the first to study the art of communication 2,500 years ago. It is only now, with recent breakthroughs in neuroscience, that we can say for sure what works and how. In Winning Minds, top speechwriter Simon Lancaster blends ancient rhetoric and neuroscience to create the definitive guide to the Language of Leadership. With trust in business and political leaders at record lows, there's never been a better time for a fresh perspective on communication. Winning Minds is packed with insights into the effects of metaphors, stories, and sound bites on the brain. We know what the brain looks like on heroin. This book shows the brain on Branson, Obama, and Boris.

The One: An Amazing Love Story Starts with You


Ryan Leak - 2015
    Now the “Surprise Wedding” couple’s incredible 5-year journey to the altar is detailed in The One: An Amazing Love Story Starts with You (May 5, 2015, WaterBrook Press). With a fresh perspective on dating relationships, the Leaks describe how years of intentionality led to that magical day. Yet their message goes far beyond their dream wedding. Their story is a challenge to single men and women and young married couples who long to build the kind of marriage they’ve dreamt of their entire lives. “This book is full of stories from our dating relationship and some from our marriage, but this book isn’t really about us,” the Leaks explain. “It’s about you, the relationship you want, and the choices you can make to help you create one beautiful, unique and inspiring love story of your very own.” In The One, the Leaks bring a modern vibe to age-old wisdom as they share practical ways to pursue purity, seek accountability, and navigate the Biblically prescribed roles of men and women. Their straightforward advice uses the truth of God’s Word to debunk cultural myths about love and encourages readers to develop a new approach to marriage preparation. They discuss topics such as:• Embracing the season of singleness and making the most of its opportunities• Healing from past hurts and becoming a whole person in Christ• Laying the foundation for a healthy marriage built on agape love rather than romance• Creating a vision of marriage as a ministry used to shine a light in a world of darknessIn intimate detail, the Leaks open their hearts to reveal the undeniable passion that fueled the success of their viral video. At their core, is a desire to reject the world’s definition of love and cling to God’s design for marriage. The One is the essential pre-marital guide and an encouraging reminder that, “No matter what sort of relationships you’ve had in the past, God has a destiny, a plan, and a strategy for your life and relationships…and you can start writing a new story for your life today.”

Practical Female Psychology: For the Practical Man


Joseph South - 2015
    Despite vast gains in the welfare of women, especially in the modern West, both men and women are finding relationships ranging from dating to marriage increasingly difficult. The authors draw upon cutting edge science in evolutionary biology, and neuropsychology, and vast personal experience with women to distill some simple and practical principles men will find useful for creating and maintaining relationships with emotionally compatible women.

Naked Words: The Effective 157-Word Email


Gisela Hausmann - 2015
    A guide to concise, commanding communiquesMary Vinnedge, SUCCESS Magazine"NAKED WORDS 2.0: The Effective 157-Word Email" is the 2.0 edition of previously published "NAKED WORDS: The Effective 157-Word Email".With 23 new illustrative pictures/examples of the good and the not so good, as well as added action steps it is the most impressive and easy to follow book about how to improve marketing emails.Highlights:Why should your e-mail have 157 words?Example of a perfect e-mailWhat about of it is impossible to present your message in about 50 words?Important psychological factorsMindboggling statisticsThe problem with templatesThe 7 parts of an e-mailSuggestions for improvements of common phrases7 words you should never use in an e-mailTypos, misspellings, & the most infamous writing errorThe “thank-you” e-mail & the season surprise e-mailWhat about if all of this does not work?27 examples of ludicrous e-mailsGlobal impactHow do you know if your business partners appreciate your e-mails?

The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World


John Dijulius - 2015
    As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.

Bridge Builders: How Superb Communicators Get What They Want in Business and in Life


Maria Keckler - 2015
    © Reprinted by permission. All rights reserved.An extraordinary desire drives you. You have a story to tell. You have a product, service, idea, or vision to sell---at home or at work. How you choose to communicate your message and connect with your target audience will make the difference between success and failure.When you make a decision to communicate your message like a Bridge Builder, you will achieve more of what you want. You’ll be a Superb Communicator who is able to persuade audiences:To listen. To engage. To connect. To buy your products. To join your causes. To approve your initiatives. To fund your ideas. To believe in your vision. To let you lead.The premise of this book is simple: You already know how to be a Bridge Builder---although you may not realize it. Like most people, you’ve probably forgotten. But you’ve successfully built bridges before. Intention, not perfection, helped you achieve what you wanted. And intention, not perfection, will help you achieve what you want in the future. When you operate from the principles illustrated in the story and in the Approach that follows it, the results you achieve will amaze you.Getting the Most from the StoryStories are often used to communicate important principles. Why? Because we all relate to life through stories. We see aspects of ourselves in the characters, and we hope to gain new insights about business and life from the way they react and the things they learn in the story.The parable in this book is about a man named Daniel who, like us, has a problem (how to communicate effectively with others) but doesn’t recognize the source of his problem or how to solve it. Daniel needs to become a Bridge Builder in order to get what he truly wants, but he struggles to accept the solution to his problem because of past failure, preconceptions, and misunderstandings. He exemplifies the individuals I encounter every day in one-to-one coaching and the corporate consulting process.The characters in this story represent composites of real business professionals I’ve worked with, not anyone in particular. However, early feedback from readers that represent varied industries and cultures tells me that the characters and themes in the story will resonate with most readers in more ways than one.This story applies to business communication, but it also applies to communication at home, at school, at church, and in any organizational setting. Because the story deals with communication and leadership principles, anyone will benefit from reading it, whether or not they work in the corporate world.Organizations, large or small, will also reap the profits of intentionally nurturing a culture of Bridge Builder Communication and Bridge Builder Leadership—and so will those inside those organizations, whether they’re executives, scientists, engineers, sales reps, entrepreneurs, educators, pastors or Creatives. That has been my experience.I suggest that you first read and reflect on the story. Then take the time to ask questions that are naturally suggested in the narrative.

Reweaving Our Human Fabric: Working Together to Create a Nonviolent Future


Miki Kashtan - 2015
    A world where sharing our gifts and the mundane tasks of life are both done with wholehearted willingness, free of coercion. A world where attending to everyone’s needs is the organizing principle. Miki Kashtan weaves together vivid social science fiction stories that bring that world to life with compelling nonfiction about how to get there. She invites us to dream the future on a global scale and to bring this future into being by living and working for change as if that world already exists. In particular, her novel approach to dilemmas of leadership challenges us to align our use of power with our deepest longings and values. Miki Kashtan, PhD, is an internationally known teacher and practitioner of Nonviolent Communication. She lives in Oakland, California.

The Master Communicator's Handbook


Teresa Erickson - 2015
    Here’s the challenge: it’s impossible to change the world all by yourself. To have an impact, you need to communicate. In these pages, we share with you what we’ve learned over 30 years as professional communicators and advisors to leaders of global organizations. We seek to move each client from competence to excellence. As authors, our goal is to give you the tools you need to become the most effective and powerful communicator you can be. We want you to become a catalyst for transformation. We want you to discover that you have the potential to change the world.

Writing Day In and Day Out: Living a Practice of Words


Andi Cumbo-Floyd - 2015
    The world says that writing doesn't matter much. Our families and jobs need us. We have to make money. The ugly voices in our head tell us we're not good enough. There are a ton of reasons why we choose to not write. . . and yet, if we are writers, we must find a way to the page. Over and over again. Often one of the hardest things for writers is allowing ourselves the time and space to write when so many other obligations fill our time. Writing Day in and Day Out is a book for writers who would like to find that time and space and build a practice of writing in their daily lives.In this intimate volume, Cumbo-Floyd tells about her own writing practice, shares suggestions - but never rules - for how you might find a way to more words in your daily life, and offers encouragement for the days when writing seems to be too far away or too painful.

Lonely Planet Italian Phrasebook Dictionary


Lonely Planet - 2015
    Order an espresso like a local, ask shop keepers about the latest fashions and bargain for fresh produce at the market; all with your trusted travel companion. With language tools in your back pocket, you can truly get to the heart of wherever you go, so begin your journey now!Get More From Your Trip with Easy-to-Find Phrases for Every Travel Situation!Feel at ease with essential tips on culture, manners, idioms and multiple meaningsOrder with confidence, explain food allergies, and try new foods with the menu decoderSave time and hassles with vital phrases at your fingertipsNever get stuck for words with the 3500-word two-way, quick-reference dictionaryBe prepared for both common and emergency travel situations with practical phrases and terminologyMeet friends with conversation starter phrasesGet your message across with easy-to-use pronunciation guidesInside Lonely Planet Italian Phrasebook & Dictionary:Full-colour throughoutUser-friendly layout organised by travel scenario categoriesSurvival phrases inside front cover for at-a-glance on-the-fly cuesConvenient features 5 Phrases to Learn Before You Go10 Ways to Start a Sentence10 Phrases to Sound like a LocalListen For - phrases you may hearLook For - phrases you may see on signsShortcuts - easy-to-remember alternatives to the full phrasesQ&A - suggested answers to questions askedCoversBasics - time, dates, numbers, amounts, pronunciation, reading tips, grammar rulesPractical - travel with kids, disabled travellers, sightseeing, business, banking, post office, internet, phones, repairs, bargaining, accommodation, directions, border crossing, transportSocial - meeting people, interests, feelings, opinions, going out, romance, culture, activities, weatherSafe Travel - emergencies, police, doctor, chemist, dentist, symptoms, conditionsFood - ordering, at the market, at the bar, dishes, ingredientsThe Perfect Choice: Lonely Planet Italian Phrasebook & Dictionary, a pocket-sized comprehensive language guide, provides on-the-go language assistance; great for language students and travellers looking to interact with locals and immerse themselves in local culture.Looking for just the basics? Check out Lonely Planet's Fast Talk Italian, a pocket-sized, essential language guide designed to get you talking quickly; perfect for a quick trip experience.Looking for an auditory guide to pronunciations? Check out Lonely Planet's Italian Phrasebook & Audio CD.Authors: Written and researched by Lonely Planet, Pietro Iagnocco, Karina Coates, Susie Walker, Mirna Cicioni and Anna Beltrami.About Lonely Planet: Started in 1973, Lonely Planet is the world's leading travel guide publisher with guidebooks to every destination on the planet, and has been connecting travellers and locals for over 25 years with phrasebooks for 120 languages, more than any other publisher! With an award-winning website, a suite of mobile and digital travel products, and a dedicated traveller community, Lonely Planet enables curious travellers to experience the world and to truly get to the heart of the places they find themselves. The world awaits!*#1 phrasebook publisher. Source: Nielsen Bookscan UK, US & AUS

You Had Me at "Hello, World": Mentoring Sessions with Industry Leaders at Microsoft, Facebook, Google, Amazon, Zynga and more!


Dona Sarkar - 2015
    Instead they shared with me their "career acumen" secrets, things they wished they had learned at school, but instead have had to learn the hard way..through years of experience. In this book, you will hear these leaders' secrets around: -Finding and using your superpowers , the qualities that make you completely unique and memorable - A script for how to negotiate your salary (in a non-aggressive way) and influence your managers and peers from day one - How to do that infamous "networking" thing everyone talks about, especially if you're not a networking event kind of person - How to have professional presence that sets you apart from everyone else - How to hit the ground running in the first 100 days and be the "rockstar" employee everyone talks about and wishes they could hire more of I've had all kinds of adventures during my 10 years of engineering at Microsoft but my absolute favorite thing has been building relationships, speaking to, and mentoring people (both in and out of the tech industry) on how to achieve their career goals while still being themselves. When I interviewed 25 tech leaders for advice on the questions I get over and over, I wanted to share it with more than just my mentees. This book is full of practical, do-today things as well as "scripts" and email templates that we have all actually used. Read the book and let's talk. I love reaching and meeting new people and you can now consider me “in your network” and I hope I can do the same for you. My best always, Dona

The VR Book: Human-Centered Design for Virtual Reality


Jason Jerald - 2015
    This book discusses such issues, focusing upon the human element of VR rather than technical implementation, for if we do not get the human element correct, then no amount of technology will make VR anything more than an interesting tool confined to research laboratories. Even when VR principles are fully understood, first implementations are rarely novel and never ideal due to the complex nature of VR and the countless possibilities. However, the VR principles discussed within enable us to intelligently experiment with the rules and iteratively design towards innovative experiences.

Effective Modern Coaching: The Principles and Art of Successful Business Coaching


Myles Downey - 2015
    Written by one of the world's leading business coaches, this book provides authoritative and proven guidance and techniques for any manager, executive or indeed coach who wants to bring out the full potential of their employees and clients through coaching.

Return on Character: The Real Reason Leaders and Their Companies Win


Fred Kiel - 2015
    Countless business authors and analysts have assured us that great leadership demands great character. Time and again, we’ve seen that truth play out, as once-thriving organizations falter and fail under the guidance of leaders behaving badly. Why, then, do so many executives remain skeptical about the true value of leadership character? A winning strategy and a sound business model are what really matter, they argue; character is just the icing on the cake.What’s been missing from this debate is hard evidence: data that shows not only that leadership character matters for organizational success, but how it matters; and concrete evidence that it leads to better business results. Now, in this groundbreaking book, respected leadership researcher, adviser, and author Fred Kiel offers that evidence—solid data that demonstrates the connection between character, leadership excellence, and organizational results.After seven years of rigorous research based on a landmark study of more than 100 CEOs and over 8,000 of their employees’ observations, Kiel’s findings show that leaders of strong character achieved up to five times the ROA for their organizations as did leaders of weak character.Return on Character goes on to reveal:• How leadership character is formed, how it creates value, and how that value spreads throughout the organization• How low-character leaders undermine the success of even the best business plans• How leaders at any level can develop the habits of strong character and “unlearn” the habits of poor characterThe book also provides a character-building methodology—step-by-step advice and techniques for assessing your own character habits and improving your performance and that of your organization.Return on Character provides the blueprint for building your own leadership character and creating a character-driven organization that achieves superior business results.

A Curry for Murray


Kate Hunter - 2015
    Now everyone wants a taste of her cooking! Before long, Molly’s making meals for people in her street, suburb and then people in other cities and even other countries.But when an unexpected accident means Molly can’t cook, it’s time for Molly to accept kindness in return from her neighbours. A fun and entertaining story about food, neighbours and kindness.

How to Deal with Irrational People: What to do When Common Sense Fails and "Crazy" Behavior Prevails


Paul Colaianni - 2015
    When someone is being irrational, they don’t listen to reason, logic, or even common sense. They become laser focused and have one goal in mind: To fulfill a need. And, until that need is fulfilled, or they snap out of it, they are unpredictable and sometimes even dangerous. But what if you can't help them fulfill their need? Is there a way to get through to people who seem to be unconscious or unaware to those around them? This book gives you the tools you need to communicate with people who fall into that "crazy" state of being we call irrationality. The challenges that come with trying to talk to someone in an irrational or out of control state is that they become less and less aware of what's going on around them. There are ways to get through to, and even “reel in”, irrational people so that you can bring them back to a calmer, more rational state of mind. You won't find these techniques online or in any other books because they are unorthodox and probably contrary to what you think you should do when facing someone displaying any sort of uncontrollable, ridiculous, or even wacky behavior.

Fighting for Love: Divine Secrets to a Happy Relationship


Liliya Akhmadeeva - 2015
    A girl receives a house as a gift from God. Soon her happiness turns into sadness as she realizes how challenging it is to keep her house beautiful and attractive. Together with God she works out the most difficult issues and comes to an understanding what it means to be 'the most desirable woman' in a relationship. This book is more than psychology as it helps you walk through the spiritual world hand in hand with the wisdom of God. It will teach you:- How to win the man you love;- How to keep him emotionally happy in the relationship;- How to change the situation in your favor without creating resentment;- How to use all the gifts that were given to you by your Creator from the moment of your birth.God wants to bless you today! Put yourself in a position to receive God’s best for you! The book is written in the style of magic realism. Contains prophetic dreams and serious spiritual context.

Soul Vampires: Reclaiming Your Lifeblood After Narcissistic Abuse


Andrea Schneider - 2015
    This book can help you get past the hurt-- and heal-- providing a blueprint for moving forward with your life to a place of renewed strength and wellness. Andrea Schneider MSW, LCSW, an expert psychotherapist who has helped thousands overcome narcissistic abuse over her decades-long career, shows you the path forward to rising above and thriving.

When Millennials Take Over: Preparing For The Ridiculously Optimistic Future Of Business


Jamie Notter - 2015
    As a result of this perfect storm of changes, many organizations are struggling to stay relevant to customers, capitalize on opportunities in the marketplace, and attract top talent. Successful companies, on the other hand, are shifting to embrace four key capacities that will drive the future of business: digital, clear, fluid, and fast. Drawing on both cutting-edge case studies and research on Millennials in the workplace, you ll learn how to successfully apply these four capacities in your context to drive real business results, like more engaged employees, higher-value customers, greater strategic agility, and stronger, magnetic cultures. When Millennials Take Over delivers concrete, actionable advice you can use to set your company apart as a leader--rather than a follower. The only constant is change. These four capacities are the key to being able to keep up with the complexity, uncertainty and rapid shifts in our industries and our world. When Millennials Take Over is an intelligently practical guide to how you can build these capacities for your organization - starting NOW.

Data at Work: Best Practices for Creating Effective Charts and Information Graphics in Microsoft Excel


Jorge Camões - 2015
    Like any language, it can be used for multiple purposes. A poem, a novel, and an essay all share the same language, but each one has its own set of rules. The same is true with information visualization: a product manager, statistician, and graphic designer each approach visualization from different perspectives. Data at Work was written with you, the spreadsheet user, in mind. This book will teach you how to think about and organize data in ways that directly relate to your work, using the skills you already have. In other words, you don't need to be a graphic designer to create functional, elegant charts: this book will show you how. Although all of the examples in this book were created in Microsoft Excel, this is not a book about how to use Excel. Data at Work will help you to know which type of chart to use and how to format it, regardless of which spreadsheet application you use and whether or not you have any design experience. In this book, you'll learn how to extract, clean, and transform data; sort data points to identify patterns and detect outliers; and understand how and when to use a variety of data visualizations including bar charts, slope charts, strip charts, scatter plots, bubble charts, boxplots, and more. Because this book is not a manual, it never specifies the steps required to make a chart, but the relevant charts will be available online for you to download, with brief explanations of how they were created.

Language and the Pursuit of Leadership Excellence: How Extraordinary Leaders Build Relationships, Shape Culture and Drive Breakthrough Results


Chalmers Brothers - 2015
    They purposefully shape workplace culture that retains talent, cultivates innovation and supports the organization’s goals. And they achieve excellence in teamwork and organizational execution – the nuts and bolts of collaborative action that actually produces desired results.But how, exactly, do they do this? How are they thinking about their organizations – and about themselves and their colleagues? And how does this particular way of thinking enable them to achieve and sustain breakthrough results?And what are the “tools” that these extraordinary men and women use in this work?Drawing on conversations with thousands of CEO’s, business owners and senior leaders of all types over the last 10 years, Language and the Pursuit of Leadership Excellence provides an eye-opening organizational blueprint, coupled with powerful, practical tools that leaders at all levels are employing to dramatically improve workplace relationships, shape culture and drive breakthrough results. Chalmers Brothers and Vinay Kumar introduce leaders to a startlingly powerful way of understanding language and conversations, as well as the “actual actions” of effective leaders and managers. More importantly, however, Chalmers and Vinay invite leaders to take a new look at themselves, their colleagues and the ways in which certain internal and external conversations open genuinely new opportunities to bring about literally unprecedented results… and the ways in which others shut down creativity, damage relationships, diminish possibilities and cripple effective action. Language and the Pursuit of Leadership Excellence provides a framework for dramatically improving the three competencies that matter most to successful leaders:•Conversational competencies•Relational competencies•Emotional competenciesIt is these, far more than technical or functional competencies, that enable extraordinary leaders to do what they do… and be who they are.Full of practical take-aways, parallels from other best-selling business authors and real-world application, this book is essential for leaders seeking to significantly improve bottom-line results – however those are measured.Chalmers Brothers’ first book, Language and the Pursuit of Happiness: A New Foundation for Designing Your Life, Your Relationships and Your Results (2005), introduced an eye-opening way of understanding language, conversations, relationships and – most importantly – ourselves. In the years since its publication, this best-selling book has been adopted by leadership, coaching and training programs at Georgetown University, Harley-Davidson Motor Company, the Newfield Network, REI Systems – and many others.Building on this success, Brothers and Kumar have also developed leadership and employee development programs based on these foundational principles, practices and distinctions. These programs have been delivered within organizations in the US, Canada, the UK, Israel and India, and have yielded transformational shifts in awareness, emotional well-being, relationships, culture and execution. CEO’s from these companies are available to share with you the powerful impact these new ways of understanding, new ways of thinking and new ways of taking action have had on their organizations – as well themselves.

Unhealthy Helping: A Psychological Guide to Overcoming Codependence, Enabling, and Other Dysfunctional Giving


Shawn Meghan Burn - 2015
    It’s just that some types of helping and giving are unintentionally unhelpful and unhealthy. Unhealthy Helping: A Psychological Guide to Overcoming Codependence, Enabling, and Other Dysfunctional Giving demystifies codependence and dysfunctional helping and giving by examining it through multiple psychological lenses. The book contains theory-and-research based answers for people who help and give in ways that are ultimately harmful to themselves or others. Loaded with research and real-life stories, including the author’s journey from unhealthy to healthy giver, Unhealthy Helping empowers people with psychological knowledge, self-assessments, and practical psychology-based strategies for personal and relationship change. Psychology professor and Psychology Today blogger Shawn Meghan Burn explores the dynamics of codependent and dysfunctional helping relationships, the difference between healthy and unhealthy helping, why some people are prone to unhealthy helping and giving, what codependence is and where it comes from, and how even the best of helping intentions can go wrong. Everyone faces helping and giving challenges. Unhealthy Helping will help you find that giving and helping sweet spot where your help is truly helpful and your giving is healthy for others, your relationships, and for you.

Blinkracy


Ben Hughes - 2015
    There should be less office politics and fewer useless meetings. Work should just work better.Ready to make it happen? You’re in the right place.We turned Blinkist into a hierarchy-free productivity beast with our own light version of Holacracy. This ebook’s got all the secrets – and they’re all for you.

Changing the Conversation: The 17 Principles of Conflict Resolution


Dana Caspersen - 2015
    Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

Triumph of the Heart: Forgiveness in an Unforgiving World


Megan Feldman Bettencourt - 2015
    Azim had forgiven the man who killed his beloved only son, and even reached out to the killer’s family.  He truly seemed to be at peace.    As a veteran journalist, Megan recognized it for the amazing story it was. But as a self-admitted grudge-holder, she was perplexed. Was there something wrong with him, or was there something wrong with her? She wondered about our ability to forgive—why we have it at all, why we do it, and whether it can help us.  Triumph of the Heart is the story of Megan’s quest to understand this complex concept, from both a scientific perspective and a human one. She draws on cutting-edge research showing that forgiveness can provide a range of health benefits, from relieving depression to decreasing high blood pressure. She examines situations as mundane as road rage, as painful as cheating spouses, and as unthinkable as war crimes. Through stories of people and even communities who have forgiven in the toughest of circumstances, she shows us how they’re able to do it, the profound sense of freedom they feel afterward, and the evocative implications for peacemaking worldwide.   This journey takes Megan from recovered addicts who restarted their lives by seeking forgiveness, to a Baltimore principal who used forgiveness techniques to eradicate violence in her school, to genocide survivors in Rwanda who forgave the people who killed their families and perpetrators who are still trying to redeem themselves. Along the way, Megan strengthens her own powers of forgiveness, altering her life in ways she never expected. With grace and compassion, she reveals that our human capacity for forgiveness not only makes us healthier and happier, but is the key to healing, growing, and living well.

Lest We Forget


Kerry Brown - 2015
    'My granddad says there are two types of days: those you want to remember and those you want to forget.' A young boy visits his granddad and thinks about the important days in his life: his first day of school, playing soccer with his team, the day his baby sister was born. Yet through the illustrations the reader sees a parallel story of the grandfather's experiences at war: wearing his brand-new soldier's uniform, with his fellow diggers in the field, looking at a photo of the baby he's never met. With illustrations from two extraordinary new talents, Isobel Knowles and Benjamin Portas, this powerful story from author Kerry Brown will help even young children understand the significance and importance of our national days of remembrance.

Szen Zone: Reaching a State of Positive Change


Gary Szenderski - 2015
    Where ZEN is of the moment and what is, SZEN celebrates what could be. Szen Zone contains lighthearted and positive narrative on life and its possibilities, with stories that cover the gamut from interesting to profound. The general overarching theme of the book is change and all of the aspects of it - creating, surviving, and managing change with the goal to recognize the power we have to create positive change in our lives and be what we want to be. If you are a fan of short inspirational stories like those in the Chicken Soup for the Soul series, then this is a book you would certainly enjoy. Wherever you may find yourself in life, you will discover an insight or example in this book to help you change course and take charge of your life.

Slide Spin: Your Power of Expression


Subbarao Mukkavilli - 2015
     This book unleashes your hidden potential to create stunning presentations. Learn how to create presentations even if you do not have any designing experience. This book gives you practical insights in to various untold secrets. Rule: Your presentations are accountable for bringing success. Fact: Presentations always silently deliver what is they are accountable for! Now, the question is: Whom are they working for? ☐ You ☐ Your competitor The Spin Strategy in your presentation answers this question. A ball in Cricket or Baseball delivers results either for you or your opponent. A slow paced, direct and predictable ball delivers results to your opponent. A fast paced ball with the right spin will surely stump your opponent. Presentation Slides also work on the same principle! Visit http://www.SlideSpinners.com for bonus material and more information.

Conversations: Turn Your Everyday Discussions Into Life-Giving Moments


LifeChurch.tv - 2015
    Are you thinking of people right now who you’re invested in as a parent, mentor, leader, or friend? This book was written by people like you, for people like you. Conversations gives you a practical framework for turning everyday discussions into life-giving moments.When it comes to helping others grow, your ability to have meaningful conversations with the people you care about is by far the most powerful tool in your toolbox. Would you love to see those around you really grow and thrive? Then learn how your everyday conversations could be as powerful a catalyst for development for your friends, family, coworkers, or others. Because the single most powerful component that fills in the gaps and draws all those other elements together…is conversation. This short, easy-to-read book will:· Explain why some conversations matter so much more than others.· Demystify the give-and-take dynamics that take place naturally in every conversation.· Build a framework to transform your everyday, real-world conversations into launching pads for growth.· Provide sample video conversations and other growth tools that make the concepts tangible and approachable.Download Conversations today and turn your everyday discussions into life-giving moments.

Writing Well for Business Success: A Complete Guide to Style, Grammar, and Usage at Work


Sandra Lamb - 2015
    From résumés to reports, proposals to presentations,Writing Well for Business Success will help you communicate your ideas clearly, quickly and effectively.It will help you: -Distill your message into a well-targeted statement-Ace the elements of style-Write what you want to say in emails, business plans and more-Master the tricks of editing yourselfPresented in author Sandra Lambs lighthearted and easy accessible style, this little book is an essential desk reference guide for the modern working world.

The Big Fish Experience: Create Memorable Presentations That Reel In Your Audience


Kenny Nguyen - 2015
    magazine’s “Coolest College Startups”—the revolutionary three-step method that will transform every presentation into an experience for the audienceIn The Big Fish Experience, the authors detail their proven process of crafting engaging content, creating high-quality design, and practicing powerful delivery. They share practical information on new presentation tools; innovative ways to deliver a presentation; case studies of great presentations, which one can emulate immediately; and ways to recover if presentations go wrong.

Thinking Transformed


Joyce Meyer - 2015
    And the Bible is the key to discovering your purpose and the tailor-made journey He’s prepared for you. The question is how do you get what you need from God’s Word and put it to work in your life? How do you transform your mind, words and attitudes so you can have the life you’re ultimately designed to live? In these five teachings from the 2015 Love Life Women’s Conference, you’ll get practical, inspiring messages from Joyce, Darlene Zschech and Craig Groeschel that reveal… How to make up your mind and keep it set on things that really matter; Three ways you can be an encourager, like God; Why compromise leads to a frustrating life, straddling the fence between the kingdom of God and the world; How to get through the valleys of life by believing and speaking the Word; And ways you can stand up, stand out and shine for Jesus! Make a determined decision to live up to your full potential in Christ, in every area of your life. It’s time for you to stand up, stand out and shine!

Marketers Are From Mars, Consumers Are From New Jersey


Bob Hoffman - 2015
    In "Marketers Are From Mars, Consumers Are From New Jersey", Bob Hoffman, author of "101 Contrarian Ideas About Advertising" and "The Ad Contrarian" explains how marketers and advertisers have lost touch with consumers and are living in a fantasy land of their own invention -- fed by a cultural echo chamber of books, articles and conferences in which people like them talk to people like them.

How to Sell: Recipes for Retail


John Hoerner - 2015
    This book guides us through invaluable tips from John Hoerner, who has over 50 years' experience as a retailer. Divided into chapters covering all aspects of retail, John’s wisdom is summarised in short incisive quotes, including: advice on handling customers, stores, buyers, suppliers, stock management, marketing and PR, strategy, investment and people. How To Sell is an authoritative guide to becoming the best retailer you can be.

Jock Talk: 5 Communication Principles for Leaders as Exemplified by Legends of the Sports World


Beth Noymer Levine - 2015
    In Jock Talk, Beth Levine points out, in a pithy and poignant way, what executives can learn from these examples.Jock Talk candidly examines the public comments of athletes, coaches, and team owners. Their stories serve to illustrate five foundational communication principles—audience-centricity, transparency, graciousness, brevity, and preparedness—that will help you find your best voice and communicate in a way that will build support, reputation, and business.Jock Talk offers a no-nonsense approach to establishing a credible, likable, and memorable tone and speaking style. In addition to the insights provided by the five principles, you will get tips on delivery and an easy-to-use framework for developing a presentation or remarks for any occasion.

Manual of Seduction by Franco: How To Meet And Bed Hot Women


Franco (The Italian Natural) - 2015
    If you are a single man looking for the perfect woman, this book will help you understand women’s psychology and the steps necessary to have women interested and sexually aroused. If you are a husband it will help you understand how you can keep your wife constantly attracted to you and sexually satisfied. If you simply want to have fun and live the bachelor, playboy lifestyle, this book is for you as well! The knowledge I share with you in this book gives you the tools needed to master your dating life and female relationships. This is not the usual book on “How To Get Women.” You will not need to become a “pickup artist” and spend countless nights in clubs. Apply this knowledge everywhere you go in a relaxed, day-to-day manner, while engaging in tasks and activities already being done throughout your daily life. This book is based on knowledge of how the deeper instincts of evolution influence the behavior of females within our species. It tells you exactly how you can predict the behavior of a woman and direct it towards her sexual desires. The opinion that female sexual behavior is a mystery is a myth! Female behaviors dealing with love and sexuality can easily be predicted. Female behavior follows precise laws dictated by instinct! Nowadays, the modern man’s love life has become especially tough, especially for those men with poor to average financial resources. The sad fact is that the struggle for survival and human sexuality are very much linked to each other within our species. The frames of traditional dating and marriage frame the notion that the man should beg, both financially and emotionally, to have a fulfilling sexual and emotional life. The modern man is assumed to be "selected" by women, especially in those countries where feminism has great political power. This frame puts the average guy (and quite often also very successful men without any seductive skills) into a position of slavery in regard to their emotional and sexual life. Paradoxically, especially in those countries where sexual minorities have all the possible rights, there is the unspoken law that heterosexual men should ask for forgiveness and feel shame about their healthy sexual desire. This is not fair and this book will help you reframe it. I had the luck of a life-long interest in psychology and having been "street smart" for decades. Sometimes the most advantageous skills in life are not learned at a college or a university. Decades ago I began to travel and noticed how men are in a subservient position in regard to their sexuality in most so called, “politically correct” countries. I decided to make them a gift. The gift is this book: “The Manual of Seduction for Husbands, Single Men, and Playboys.” This book is the first book within my Encyclopedia of Seduction. You can use the knowledge and skills learned in this book to: -Date beautiful women and lead the entire dating process from beginning to end. This will make them fall for you! - Apply the skills to your female relationships, both as a single man or as a loyal husband, to enhance the sexual desire and emotional attachment of your beloved lady. You will be able to screen females and start to spend your time with those that only enhance your life! This book gives you powerful tools to become the selector within matters of your female relationships. I share with you the powerful means on how to welcome many new, beautiful women into your life – women who truly love men and view male sexual desire as a richness. The knowledge in this book needs to be put into practice within your everyday life. As soon as you put these tools into action and start seeing results, you will get a clear understanding on how powerful they are.

From the Front of the Room: Notes on Facilitation for Experienced Practitioners


Dan Newman - 2015
    It is not about agenda design but rather about the behaviors that lead to engagement, insight and energy. It is intended for experienced facilitators rather than beginners.

Dolphin Communication and Cognition: Past, Present, and Future


Denise L Herzing - 2015
    This volume offers a comprehensive reference to the latest research on dolphin communication and cognition, reporting on findings from both the laboratory and the field. The contributors review a wide range of topics, including vocalization, abstract reasoning abilities, imitation and learning, social cognition, echolocation, and ethical issues in working with cetaceans.The book begins by examining the dolphin brain and its evolution, the anatomy of its unique sound production and reception systems, and its sensory abilities. It next treats communication, reviewing the complexity of dolphins' vocalization, and then describes research on cognition, from both experimental and developmental perspectives. Finally, the book considers the future of dolphin research, including a series of provocative questions that remain unanswered, posed by the volume's expert contributors.ContributorsMats Amundin, Whitlow Au, Ted W. Cranford, Nicola Erdsack, John Ford, Wolf Hanke, Louis M. Herman, Denise L. Herzing, Christine M. Johnson, Petr Krysl, Stan Kuczaj, Marc Lammers, Lori Marino, Paul Nachtigall, Julie Oswald, Adam A. Pack, Heidi Pearson, Sam Ridgway, Jeanette Thomas, Randall Wells, Thomas I. White, Hal Whitehead, Kelley Winship, Bernd W�rsig

Maximize Performance: Creating a Culture of Educational Excellence


Quint Studer - 2015
    To survive and thrive, we must perform at a higher level continuously. Our professional field has always dealt with change. But the environment we re navigating now requires change at a new level. We've moved from experiencing episodic change to continuous change and as John Kotter has famously noted, that requires a whole different set of skills and a whole different level of urgency. In Maximize Performance: Creating a Culture for Educational Excellence, Quint Studer and Dr. Janet Pilcher explain how to leverage the powerful values that have always defined educators passion, fortitude, and willingness to learn to meet the challenges of our disruptive external environment. This book will help you: Apply organizational and leadership assessments to diagnose educational system strengths and areas to improve Manage data to create key performance drivers aligned to board and executive team priorities Align key performance drivers throughout the educational system (all schools and all departments) Determine best metrics to monitor progress aligned to the key performance drivers Select core system-wide strategies aligned to key drivers to cascade to schools and departments Coach executive teams to work with leaders to select school and department strategies aligned to key drivers Engage in district, department, and school performance reviews to validate the execution of strategies at the system, school, and department levels Determine processes needing improvements to achieve results Integrate key performance driver metrics into leader evaluations Train leaders in core leadership skills: performance management, key communication skills, and teamwork Increase leadership skills for succession planning by identifying and training future leaders Packed with relevant research and fresh insights all brought to life with thought-provoking and inspiring stories this book is a must-have for any leader striving to support and inspire faculty and staff, maximize performance, and maintain excellent outcomes in the face of intense (and ongoing) change.

Little Things Big Returns: How to Deliver Experiences that Matter Most to your Customers


Daryl Travis - 2015
    Yet, only 8 percent of customers agree. Why is there such a disparity? Where do companies go wrong? How can you optimize your customers' experience? Little Things Big Returns reveals how companies miss the little things that draw customers in or turn them away. Most importantly, this book explains how companies can close the customer experience gap and realize big returns.Research confirms little things happen in the moments that matter most to your customers. By little things I mean human things, the kindnesses and considerations that surprise people and create feelings that are never forgotten. When those experiences are memorable, customers become loyal and even fall in love with your company.You'll also learn how doing what matters most for your customers can cost very little yet produce big returns. Just change your attitude and resolve to make your customer's experience the best it can be. After all, how much does it cost to change your attitude?Discover...- How to identify the little things that matter most to your customers - Why only a few customer experiences matter much more than others - How to optimize the most critical moments along your customers' journey - How to design and deliver powerful customer experiences that cost very little - Why what matters most to your customer also matters most to your success - How many successful companies realize high returns from doing the little things

American Knights: The Untold Story of the Men of the Legendary 601st Tank Destroyer Battalion


Victor Failmezger - 2015
    This book not only reveals the technical details and origins of the 601st Tank Destroyer Battalion, it places the reader on the front lines of the European war. As the war swung in the favor of the Allies, it became clear that no final defeat of the Third Reich would be possible until the armored monsters of the Panzerwaffe were defeated. But who would, or even could, take on the mighty Tigers and Panthers, just a handful of whom could stop entire formations in their tracks? The answer lay with the formation of a new type of unit, the Tank Destroyer Batallion. This is the story of the men and machines who made up the very first Tank Destroyer Batallion, the 601st, from their unique training and formation, to the final, desperate battles in the heart of Nazi Germany. Packed with rare material, letters, diaries and unpupublished photographs, this is an intense and intimate chronicle of the men who fought the Panzers in an astonishing 10 campaigns and 546 days of lethal combat. Re-live the excitement and terror of battling the best the Wehrmacht and SS had to offer, in every major campaign in the West.

The Politics of Fear: What Right-Wing Populist Discourses Mean


Ruth Wodak - 2015
    Populist right-wing politics is moving centre-stage, with some parties reaching the very top of the electoral ladder: but do we know why, and why now? In this book Ruth Wodak traces the trajectories of such parties from the margins of the political landscape to its centre, to understand and explain how they are transforming from fringe voices to persuasive political actors who set the agenda and frame media debates. Laying bare the normalization of nationalistic, xenophobic, racist and antisemitic rhetoric, she builds a new framework for this 'politics of fear' that is entrenching new social divides of nation, gender and body. The result reveals the micro-politics of right-wing populism: how discourses, genres, images and texts are performed and manipulated in both formal and also everyday contexts with profound consequences. This book is a must-read for scholars and students of linguistics, media and politics wishing to understand these dynamics that are re-shaping our political space.

Introvert Revolution: Leading Authentically in a World That Says You Can't


Andy Johnson - 2015
    In the West, it can be difficult for introverts to rise as leaders within organizations. They are constantly told to be more outgoing, happier, and better on-the-spot thinkers. Basically, they're encouraged to become extroverts. Introvert Revolution confronts the cultural myth that extroversion is the only version of leadership, helping you grow more into the authentic leader you were meant to become. To be real, to be vulnerable, to be authentic is to let your true self be seen and known, to no longer hide as shame wants you to, but to dare greatly, to be courageous. This is the kind of authenticity we as introverted leaders need to pursue, not just for ourselves but for those we lead and serve. Get to know yourself better as an introvert and understand the bilogical differences that make you the way you are. Join the journey toward personal growth and self-acceptance. Learn how to become a more effective leader, doing so authentically and in harmony with the extroverted leaders around you. There is a brighter and more authentic future as a leader. It begins with personal revolution. It begins with you.

The Articulate Witness: An Illustrated Guide to Testifying Confidently Under Oath


Marsha Hunter - 2015
    Most of them have never been involved in a legal proceeding. But they have probably seen witnesses in high-profile trials on television, being harshly cross examined, looking nervous or anxious—perhaps even humiliated. The thought of testifying can be scary. Being subpoenaed can lead to weeks or months of anxiety until the day arrives when they raise their right hand and swear to tell the truth. This book is for them. Whether testifying at a trial, arbitration, or deposition, this book will help witnesses get ready for the experience. Easy-to-follow, illustrated tips prepare them to be a more compelling witness. The book contains answers to common questions, such as: What can I expect when I testify? How can I be a prepared and trustworthy witness? What is the key to calming my nerves? What questions should I ask the lawyer who called me? How do I keep my emotions in check? Can I channel my nervous energy into something positive? and How can I prevent getting flustered while testifying? Distinguished trial advocacy instructors who have been teaching lawyers to be self-assured communicators for 35 years now employ their techniques to help people who find themselves in the witness chair.

The Anatomy of Peace: Resolving the Heart of Conflict


Jim Ferrell - 2015
    Through a moving story of parents who are struggling with their own children and with problems that have come to consume their lives, we learn from once-bitter enemies the way to transform personal, professional, and global conflicts, even when war is upon us.

Media Interview Techniques: A Complete Guide to Media Training


Robert Taylor - 2015
    A practical guide to preparing for, conducting, and evaluating the success of media interviews, this book is based on communications expert Robert Taylor's eight-step methodology for polished and confident interview delivery across a range of platforms--TV, radio, internet, and video.  Taylor explains how to handle nerves, voice and body language, communicate in a crisis, answer unfair questions, know when to decline interviews, win over skeptical audiences, and create a resonant message.

When Loving Him Hurts: A Co-Dependents Guide to Recovery


Sue Hickey - 2015
    Finally a book about abuse that blazes a path through the complex dynamics of domestic violence and helps the one who is being hurt to look at herself - with compassion and tough love. To be strategic and smart. To choose herself. This fairy tale busting, no-bullshit, no judgement gem of a book brings together the collaborative genius of a brilliant therapist and a courageous survivor of abuse and offers stories, strategies and solutions to one of the most misunderstood and intractable of human predicaments: when a woman loves a man who hurts her. Compelling, insightful and utterly liberating. I wanted to stand and cheer when I finished reading it. This book will save lives." - Joanne Fedler, international best-selling author and women's rights activist "When Loving Him Hurts is a beautiful and poignant reminder that everyone has options." Nadia Bilchik CNN Editorial Producer Ask any woman whether a man has ever hurt her, and the answer in all probability will be a resounding yes. Yet despite women's abuse being one of the most topical and written about subjects today, there are still many myths and preconceptions surrounding the syndrome. Did you know: Most abused women don't heed the signs because they don't know what they are; Most people think abuse is purely physical; Unless a woman has been raped or assaulted she cannot report it; Despite it seeming logical by the concerned outsider, an abused woman usually cannot just up and leave. The responsibility of children, rent and the effects of disempowerment that come with systematic abuse need to be overcome. There is no way to evaluate the cost of abuse to the economy unless it results in litigation such as a restraining orders and most don't. When loving him hurts is a comprehensive selfhelp manual that will appeal to any woman who has ever been psychologically, emotionally, financially or physically hurt by a man.Through penetrating case studies, work sheets and psychological insights, When loving him hurts will help the reader identify and accept her situation of abuse and subsequently empower her to learn the art of the sacred No, reclaiming self-esteem and healing through life-changing, creative expression. It is an invaluable tool, a unique guide written specifically for wounded women, by two women who are all too familiar with the silent and invisible stain of abuse that marks the world we live in.

Reading Marx in the Information Age: A Media and Communication Studies Perspective on Capital Volume 1


Christian Fuchs - 2015
    Through a range of international, current-day examples, Fuchs emphasises the continued importance of Marx and his work in a time when transnational media companies like Amazon, Google, and Facebook play an increasingly important role in global capitalism. Discussion questions and exercises at the end of each chapter help readers to further apply Marx's work to a modern-day context.

The Metrics of Human Consciousness


Richard Barrett - 2015
    He has proven that the insights these measures bring can significantly improve our individual, organisational and societal performance. The work of the Barrett Values Centre stands as a testament to what can be achieved by seriously applying ourselves to the measurement of conscious.”Dr. Marc Gafni, Co-Founder and Director, Center for Integral WisdomDr. Zachary Stein, Academic Director, Center for Integral Wisdom

Present! A Techie's Guide to Public Speaking


Poornima Vijayashanker - 2015
    Keep them at the edge of their seats!This book will show you how to:Overcome stage fright and develop an authentic and engaging speaking styleExtract your expertise, and develop it into a talk complete with storytelling and unforgettable takeawaysHandle tough audiences and difficult Q&A session questionsThe book is now available: http://femgineer.com/present-book

Sex, Love, and Dharma: Ancient Wisdom for Modern Relationships


Simon Chokoisky - 2015
    Drawing upon astrology, Ayurveda, and dharma type--your personality and spiritual purpose archetype--they developed detailed systems to analyze physical, emotional, and spiritual compatibility between people. This analysis encouraged joyous relationships by revealing the sexual compatibility of a couple, the innate relationship conflicts they face, and their potential for financial success together. In this way, couples were able to distinguish biological attraction from long-term compatibility, lust from love, and soul mates from playmates. Sharing ancient Vedic secrets of sex, love, health, and dharma, Simon Chokoisky explains how to prepare your mind, body, and spirit for the right partner and how to determine if a potential mate is a good match for your unique chemistry. He provides self-tests to determine your dharma type and outlines unique ayurvedic diet, exercise, detox, and lifestyle tips for each type to reclaim your health and vitality and, by doing so, your sexiness. He explores how the dharma types align in relationships to create harmony or disharmony, giving quick and simple insights about which dharma pairings work and which ones need work. Highlighting the skills inherent to each dharma type, he makes suggestions on how to improve day-to-day relationships for personal and financial benefit and to build lifelong romance that grows into a spiritual union. Moving to the bedroom, the author details methods for attracting a mate as well as practical techniques for improving your sex life, including the best time to have sex during the day and month. Showing how knowing who you are will help you find your right mate, and keep away those unsuitable for you, Chokoisky explains how living your dharma helps you flow with nature in a way that makes life and your relationships more fulfilling.

Perfect Pairings: The Art of Connecting People


Jessica Leigh Levin - 2015
    With easy-to-understand chapters full of stories from her experience as well as true-to-life examples from professionals of various industries, this book teaches you:Connecting is a callingFew acts bring more satisfaction and joy to a person than helping othersNetworking is more than passing out business cardsAnyone and everyone can be a connectorYou might already be a connector (and not even realize it)Even shy people can be master connectorsDon’t wait to read this book until somebody tells you that you need it; start connecting now and create your own blueprint for happiness and success.

What Would Buddha Say?: Three Thousand Right-Speech Teachings to Help You Communicate Mindfully, Improve Every Relationship, and Speak Your Truth


Barbara Ann Kipfer - 2015
      Poor communication lies at the heart of most relationship problems. Everyone wants to be heard, to be understood, and to be treated with respect. But in our digital age of texting and social media, it’s easy to distance ourselves from the words we put out into the world, and many times, we may not be aware of the negative impact our words can have on people, whether they are our friends, family, or coworkers.  This is where the concept of Right Speech comes in. An important part of the Buddhist Noble Eightfold Path, Right Speech is the philosophy that what you say can positively or negatively impact your life, as well as the lives of those around you. Speech to avoid includes divisive speech, abusive speech, lies, and idle gossip. In addition, most of what we say fails to convey what we really mean in our hearts.  With this book as your guide, you’ll learn thousands of tips to help you speak your truth, say what you really mean in your heart, improve all of your relationships, and choose your words wisely and conscientiously in every situation.

Anatomy of Voice: How to Enhance and Project Your Best Voice


Blandine Calais-Germain - 2015
    Our internal balance, muscular tone, skeletal alignments, soft tissue flexibility, and even our eye movements are reflected in the voice we project to our audience, whether one person or thousands. Using the signature anatomical style of Blandine Calais-Germain’s groundbreaking book Anatomy of Movement, this illustrated guide presents a dynamic, integrated study of the physical structures of the vocal tract and their functional relationships to the entire musculoskeletal system. From the individual bones and muscles of the head and neck to the intricate structure of the shoulders to the abdominal muscles and pelvis, the authors explain how each part of the body moves, flexes, vibrates, and supports the creation and individualization of the voice. With detailed drawings and clear, concise text, they examine the individual components of the larynx and pharynx, the effects of muscular tensions on the vocal cords, proper alignment of the skull, rib cage, and pelvis, the intimate relationship between breath and voice, and the complex roles of the diaphragm, soft palate, lips, and tongue in vocalization. They provide simple exercises and techniques for increasing air flow and force, correct posture, proper positioning of the tongue, relaxation of the jaw, and toning of the soft palate. Whether singer, teacher, actor, lawyer, politician, or workshop leader, this book reveals how understanding your vocal anatomy enables you to express your best voice.

Plain Language and Ethical Action: A Dialogic Approach to Technical Content in the Twenty-First Century


Russell Willerton - 2015
    Applying the BUROC framework (Bureaucratic, Unfamiliar, Rights-Oriented, and Critical) to identify situations in which audiences will benefit from plain language, this work offers in-depth profiles show how six organizations produce effective plain-language content. The profiles show plain-language projects done by organizations ranging from grassroots volunteers on a shoe-string budget, to small nonprofits, to consultants completing significant federal contacts. End-of-chapter questions and exercises provide tools for students and practitioners to reflect on and apply insights from the book. Reflecting global commitments to plain language, this volume includes a case study of a European group based in Sweden along with results from interviews with plain-language experts around the world, including Canada, England, South Africa. Portugal, Australia, and New Zealand.This work is intended for use in courses in information design, technical and professional communication, health communication, and other areas producing plain language communication. It is also a crucial resource for practitioners developing plain-language technical content and content strategists in a variety of fields, including health literacy, technical communication, and information design.

DK Essential Managers: Presenting


D.K. Publishing - 2015
    Now newly updated with an all-new graphic approach to explaining key techniques and skills, the best-selling DK Essential Managers: Presenting features:A practical, "how-to" approach teaches you the presenting skills you need to make a positive impact. Step-by-step instructions, tips, checklists, and "Ask yourself" features show you how to be expertly prepared, capture attention, and deliver your message. Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain how to inspire trust and confidence. DK Essential Managers: Presenting not only shows you how to relax and prepare yourself mentally but also provides practical techniques to use when making a presentation, from planning and preparation to choosing the best style of presenting to dealing with questions.About DK Essential Managers: The DK Essential Managers series covers a range of business and management topics and have sold more than 1.9 million copies worldwide. Each guide is clearly presented for ease of reference, with visual pointers, tips, and graphics. The handy pocket format slips easily into a briefcase or portfolio.

Mastering The Art of Effective Communication: Lessons I Learned As A Firefighter (Communication Skills)


Allan London - 2015
    Allan London speaks from over four decades of experience as a veteran firefighter to give you the basic principles of effective communication that have helped him throughout his career. At times, effective communication can mean the difference between life and death for a firefighter. Communication Skills are critically important for all master. London’s 12 principles of communication are the foundation of effective communication, and once learned will aid you in becoming a masterful communicator. Grab your copy for a limited-time at a discounted rate!

Going to War in Iraq: When Citizens and the Press Matter


Stanley Feldman - 2015
                Drawing on the most comprehensive survey of public reactions to the war, Stanley Feldman, Leonie Huddy, and George E. Marcus revisit this critical period and come back with a very different story. Polling data from that critical period shows that the Bush administration’s carefully orchestrated campaign not only failed to raise Republican support for the war but, surprisingly, led Democrats and political independents to increasingly oppose the war at odds with most prominent Democratic leaders. More importantly, the research shows that what constitutes the news matters. People who read the newspaper were more likely to reject the claims coming out of Washington because they were exposed to the sort of high-quality investigative journalism still being written at traditional newspapers. That was not the case for those who got their news from television. Making a case for the crucial role of a press that lives up to the best norms and practices of print journalism, the book lays bare what is at stake for the functioning of democracy—especially in times of crisis—as newspapers increasingly become an endangered species.

Beyond Engagement: A Brain-Based Approach That Blends the Engagement Managers Want with the Energy Employees Need


Brady G. Wilson - 2015
    Why? Because few could have anticipated the unbending nature of what Brady G. Wilson calls “the engagement paradox”: the more companies focus on engagement, the more disengagement they produce. What causes this paradox? As shown in this clear, concise, and compelling book, it is simply this: managing engagement turns out to be just another drain on the most precious resource in business today – energy. In today’s exhaustion era, employees are simply struggling to make it to the weekend. Lacking energy, they resort to quick fixes, workarounds, and reactive firefighting, thereby hardwiring depletion into the system. As a result, employees come to perceive engagement efforts as a management con game. A high percentage of the employee population believe no meaningful outcomes will occur as a result of the engagement survey. And this crisis of belief causes acute pain inside well-intentioned leaders who are doing their best to unlock employee engagement. They feel caught. Now Beyond Engagement shows how to get beyond this kind of self-defeating engagement: by managing energy rather than engagement. The book offers a chapter each to ten leadership principles based on the findings of brain science:1 Manage Energy, Not Engagement2 Deliver Experiences, Not Promises3 Target Emotion, Not Logic4 Trust Conversations, Not Surveys5 Seek Tension, Not Harmony6 Practice Partnering, Not Parenting7 Pull Out the Backstory, Not the Action Plan8 Think Sticks, Not Carrots9 Meet Needs, Not Scores10 Challenge Beliefs, Not Emotions

Marx and the Political Economy of the Media


Christian FuchsStephen Harper - 2015
    The most recent capitalist crisis has brought back attention to Marx s works. This volume presents 18 contributions that show how Marx s analyses of capitalism, the commodity, class, labour, work, exploitation, surplus-value, dialectics, crises, ideology, class struggles, and communism help us to understand media, cultural and communications in 21st century informational capitalism. Marx is back! This book is a key resource on the foundations of Marxist Media, Cultural and Communication Studies."

Spoken English


V. Sasikumar - 2015
    The book is addressed to all those learners who know the structure of English but cannot communicate effectively, especially in speaking. No other qualification is necessary as a pre-condition for using the book. And the aim of the book is to improve their colloquial usage and pronunciation so that they may be able to communicate somewhat fluently, intelligibly, and optimally.

Cognitive Coaching: Developing Self-Directed Leaders and Learners (Christopher-Gordon New Editions)


Arthur L. Costa - 2015
    You gain essential skills, protocols, guidance, research and resources to use when implementing Cognitive Coaching principles and values in your own school setting.Working toward the goals of making school better places where more students succeed and satisfaction in learning and teaching prevail, Costa and Garmston let you know about their own learning, and how new research and practice can support individuals and schools in reaching higher, more satisfying, and more holistic performance. Organized into four sections, the book clearly and effectively presents these concepts: the meanings of cognitive coaching; the basics of teaching excellence; strategies and tactics for engaging in coaching; and how to integrate Cognitive Coaching throughout the system.

Mob Programming Guidebook


Maaret Pyhäjärvi - 2015
    https://leanpub.com/mobprogramminggui...

Voices of Harmony and Dissent: How Peacebuilders are Transforming Their Worlds


Richard McCutcheon - 2015
    Formerly this was only accessible by attending the annual June School in Winnipeg, Canada. Each chapter of the book is authored by these peace leaders. It tells stories of inspiring peacework, offers case studies into communities embodying these lessons and offers the key resources of have helps shape these peace leaders. Authors include: Ovide Mercredi, Mubarak Awad, Stuart Clark, David Dyck, Martin Entz, Harry Huebner, Ouyporn Khuankaew, George Lakey, Ivo Markovic, Maxine Matilpi, Stan McKay, Piet Meiring, Sophia Murphy , Kay Pranis, and Karen Ridd.

Wait, How Do I Write This Email?: Game-Changing Templates for Networking and the Job Search


Danny Rubin - 2015
    You think: "How do I begin? And what's the best way to make my point?" In his comprehensive guide, career expert Danny Rubin provides more than 100 critical email and document templates for networking and the job search. With each template, Danny saves you time and takes the stress out of professional email writing. Page after page, Danny offers detailed instructions for networking (ex: how to contact an alum from your school) and the job search (ex: how to apply even if the company has no openings at the time). He also includes smart LinkedIn templates, memorable handwritten notes, the outline for a powerful one-page resume and a fresh cover letter strategy with a focus on storytelling.Wait, How Do I Write This Email? is a must-have resource for college students, recent grads, entrepreneurs, people who make a late-stage career change and anyone else who needs to "get out there" and form new business relationships.---Danny Rubin is a communications expert who teaches college students, recent grads and working professionals the power of strong writing and networking skills. Danny believes improved writing skills can unlock doors and start conversations that may transform your career. He's also the author of 25 Things Every Young Professional Should Know by Age 25. You can find more of Danny's insights on his blog, News To Live By, which highlights the career advice "hidden" in the day's top stories. Follow him on Twitter at @DannyHRubin.

Social Media Risk and Governance: Managing Enterprise Risk


Phil Mennie - 2015
    The book empowers professional users of social networks to collaborate with their compliance and risk management counterparts, and to harness the power of social media safely and successfully for their organization.

Marketing Communications: Offline and Online Integration, Engagement and Analytics


P.R. Smith - 2015
    It presents modern marketing communications theories and tools in an accessible way so readers can fully understand the landscape and achieve better results. With a plethora of examples and case studies, as well as online support material for lecturers and students, this essential textbook will guide students and practitioners through everything they need to know about the changing face of marketing.This fully updated 6th edition of Marketing Communications features more of the underpinning theory whilst building on its impressive reputation as a leading practical textbook on the subject. Case studies and anecdotes from companies such as Campbell's Soup, Spotify, Paypal, Kraft and Nike focus on recent digital developments to bring the latest marketing tools to life. With a particular emphasis on analytics, engagement and integration, it addresses the integrated offline and online with social media approach to reflect the current state of play for marketing communications experts. This edition is also supported by a wealth of online resources, including lecture slides for every chapter and self-tests for students.Hear What the Experts Think:Angela Byrne, Senior Lecturer at MMU - https://youtu.be/04Kqku3TUqA Alison Lawson, Senior Lecturer in Marketing at Derby University - https://youtu.be/UPd56wfWC0g

We Need To Talk: Your Guide to Challenging Business Conversations


Andrea J. Lee - 2015
    Those four little words have the power to strike fear into the heart of the most experienced business person. That's why too often, the hard things, the words we are afraid to say, the conversations we don't know quite how to handle, remain unsaid. And the stress on our businesses and our lives builds up. Well - not any more. This practical, step-by-step guide will help you break the silence and open the lines of communication in a new, healthy, productive and profitable way. It's packed with tested tools proven in real-life scenarios and designed to navigate a full range of difficult business conversations, including: - How to ask for - and get - more money for your work - How to calm down an angry or disappointed client - How to take control of a meeting that's going nowhere - How to apologize in a way that actually makes you look, and feel, better - ... and more Filled with real templates and sample conversations you can actually use, WE NEED TO TALK will help you clear the air, reboot relationships and transition to powerful and productive new beginnings - from a business mentor who's been there, done that and made it work for thousands of happy clients.

Satir Family Therapy in Action


Maria Gomori - 2015
    This book presents five varied and impactful case studies from a family therapy teaching project conducted in China in 2011 and 2012 - using the models and methods and frameworks pioneered by family therapist Virginia Satir.

Getting to Yes with Yourself: (and Other Worthy Opponents)


William Ury - 2015
    Over the years, Ury has discovered that the greatest obstacle to successful agreements and satisfying relationships is not the other side, as difficult as they can be. The biggest obstacle is actually our own selves—our natural tendency to react in ways that do not serve our true interests.But this obstacle can also become our biggest opportunity, Ury argues. If we learn to understand and influence ourselves first, we lay the groundwork for understanding and influencing others. In this prequel to Getting to Yes, Ury offers a seven-step method to help you reach agreement with yourself first, dramatically improving your ability to negotiate with others.Practical and effective, Getting to Yes with Yourself helps readers reach good agreements with others, develop healthy relationships, make their businesses more productive, and live far more satisfying lives.