But imagine marriage when you’re separated by thousands of miles . . . when one of you daily faces the dangers of combat . . . while the other shoulders all the burden of home-front duties. Add to that unpredictable schedules, frequent moves, and the challenge of reintegration, and it’s no wonder military marriages are under stress.Guided by input from dozens of military couples in all stages of their careers, authors Gary Chapman and former military wife Jocelyn Green offer you an unparalleled tool for navigating these challenges. Adapted from #1 New York Time bestseller The 5 Love Languages, this military edition helps heal broken relationships and strengthen healthy ones.With an updated Q&A section specific to military marriages, stories of how military couples have adapted the five love languages to their unique lifestyles, and tips for expressing love when you’re miles away, The 5 Love Languages Military Edition will take you on a well-worn path to marital joy, even as you face the pressures of serving your country.The challenges of military marriages are unique, but they don’t have to hinder love. Learn how to keep yours healthy and flourishing.

    Intentionally kept as a short, readable book to enable job seekers to have an advantage during the interview process.Learn what a real hiring manager is looking for and how to meet their unspoken needs. Recruiter and HR guidance may get you to an interview, but only the actual hiring manager knows WHY some people get hired, and some don't. Don't allow yourself to be put in the "Don't" category.Understand what the person sitting across from you is evaluating and assessing you on - and win the job.

    Drawing on cutting-edge research in psychology and neuroscience, the entire book culminates a powerful 7-step persuasion process that follows the acronym, METHODS: Step 1: Mold Their Perception Step 2: Elicit Congruent Attitudes Step 3: Trigger Social Pressure Step 4: Habituate Your Message Step 5: Optimize Your Message Step 6: Drive Their Momentum Step 7: Sustain Their Compliance This book teaches you the psychology behind each step, and it explains how you can use METHODS to influence people's thoughts, emotions, and behavior in nearly any situation.

    Most of us, however, have never been taught the fundamental skills of communication—or how to best represent our true selves. Effective communication is as important to our well-being and happiness as the food we put into our bodies. It can be either healthy (and nourishing) or toxic (and destructive).In this precise and practical guide, Zen master and Buddhist monk Thich Nhat Hanh reveals how to listen mindfully and express your fullest and most authentic self. With examples from his work with couples, families, and international conflicts, The Art of Communicating helps us move beyond the perils and frustrations of misrepresentation and misunderstanding to learn the listening and speaking skills that will forever change how we experience and impact the world.

    "This is just the way I am." However, nothing could be further from the truth. In this inspiring, breakthrough book, Dr. Aziz guides you along the path out of social anxiety and into greater confidence in yourself. You will discover what is keeping you stuck in shyness and learn exactly what to do in order to break free.After suffering from social anxiety himself for many years, Dr. Aziz became determined to find a way to social freedom. His deep understanding if what creates the social fears, shyness, and limitations, displays just how much he gets what it feels like to be shy.The first part of this book focuses on understanding the problem. You will discover exactly why you feel social anxiety in a variety of situations. This section teaches you about the deep underlying beliefs that lead to your fears, and you will learn the single belief that is beneath all shyness.In this section you will also understand why you have that continual fear of, "what will they think of me?" that can be so limiting in social anxiety. you will also learn about your inner critic, which is actually a much bigger drain on your confidence than any situation or person outside of yourself.The second portion of this book focuses entirely on the solution to social anxiety. Dr. Aziz starts by describing social confidence as the way out. Social confidence includes a feeling of relaxed freedom around others to be yourself without the self-criticism and judgment that are so common in shyness.You then go on to discover the 3 major steps of breaking free from shyness and social anxiety. These are: Know Who You Are Accept Yourself. All of Yourself Take Bold Action Step 1 - Know Who You Are In order to overcome social anxiety and feel confident and to relate to others with comfort and ease, you must know who you are. This includes owning your preferences, speaking your mind, and letting go of the need to please everyone else at the expense of yourself.  Step 2 - Accept Yourself. All of Yourself. Most of the pain and suffering from shyness and social anxiety is not due to the rejection we receive from others. It's the rejection we receive from ourselves on a daily basis. You will discover how to turn your inner critic into an ally so you can feel more peace and joy in all of your interactions. Step 3 - Take Bold Action No matter how much we change our thinking and accept ourselves, nothing significant changes in our lives unless we take action. In order to truly liberate yourself and break free from shyness, social anxiety, and self-doubt, you must consistently move towards what scares you. In this section you will design your own customized action plan for creating social confidence and success.This book is by no means academic or aloof.

     Now Burg is back with a new book, offering deeper insight about what it means to be truly influential and providing powerful strategies for mastering the art of persuasion.   Faced with the task of persuading someone to do what we want, most of us expect, and often encounter, resistance. We see the other person as an adversary and often resort to coercion or manipulation in order to get our way. But while this approach might at times bring us short-term results, it leaves people with a bad feeling about themselves and about us. At that point, our relationship with the person is weakened and our influence dramatically decreased.   There is a better way.   Drawing on his own experiences and the stories of other influential people, Burg offers five simple principles of what he calls “ultimate influence”—the ability to win people to your side in a way that leaves everyone feeling great about the outcome…and about themselves!: ·Control your own emotions: Responding calmly rather than allowing your emotions to get the better of you will ensure not putting the other person on the defensive but rather help them remain open to your ideas. ·Understand the clash of belief systems: Every individual operates based on an unconscious set of beliefs, experiences, and ideas, which are most likely very different from yours. Understand this and you can avoid confusion and numerous misunderstandings that stand in the way of most people’s ability to influence. ·Acknowledge their ego: People want to feel good about themselves; if you make someone genuinely feel good, you’re one step closer to making an ally. ·Set the proper frame: People react and respond to other people. Approach potential conflicts from a position of benevolence, resolution, and helpfulness and they will follow suit. ·Communicate with tact and empathy: While the first four principles are vital, this is what brings it all home. Saying the right thing at the right time makes all the difference in terms of moving people to your side of the issue and taking the appropriate action that benefits all concerned.   In the tradition of Dale Carnegie's How to Win Friends and Influence People and Robert Cialdini's Influence, Burg offers a tried-and-true framework for building alliances at work, at home, and anywhere else you seek to win people over.

    

    Who better to guide writers striving to succeed in the profession than a group of award-winning independent journalists with a combined total of 225 years of experience? From Thomas Hayden's chapter on the perfect pitch to Emma Maris's advice on book proposals to Mark Schrope's essential information on contracts, the members of SciLance give writers of all experience levels the practical information they need to succeed, as either a staffer or a freelancer. Going beyond craft, The Science Writer's Handbook also tackles issues such as creating productive office space, balancing work and family, and finding lasting career satisfaction. It is the ultimate guide for anyone looking to prosper as a science writer in the new era of publishing.

    Waxkeep Publishing's goal is to provide the most complete, and most easy to read collections in the marketplace.The Andrew Murray Collection includes the following:Absolute Surrender Abide in Christ Be Perfect Daily Fellowship with God The Deeper Christian Life Helps to Intercession Humility Money School of Obedience The Lord's Table The Master's Indwelling The Power of Persevering Prayer The Power of the Blood of Jesus The Prayer of Life The Secret of the Cross The Spirit of Christ The Two Covenants Waiting on God Why Do You Not Believe? With Christ in the School of Prayer Waiting for God

    When we go to a party on Saturday night, we don't talk about how we optimized our calendar last Wednesday to monetize our mission-critical, best-of-breed, seamless-solution-provider business. (If you do, that's probably why you haven't been invited back to many parties). No, on the weekends our speech is conversational, simple, clear, and interesting. We speak in examples, anecdotes, and analogies. But then Monday morning hits. We step into the office and suddenly we're full of feature lists and ten-point plans, "high level" terms and nonsense. As if that wasn't bad enough, we beat the snot out of our audiences with 118-slide PowerPoint presentations chock-full of text. Audience members typically don't remember anything from those types of presentations. But they do remember stories. The approach and techniques found in this book are designed to help you replicate your existing strengths as a weekend storyteller so you can drag them into your weekday presentations to and conversations with customers, partners, employees, and investors. That way, you can be a great communicator every day of the week.

    With networked technology, disconnecting is becoming increasingly more difficult. In order to build productive and trusting relationships, we must learn skills that will enable us to build trust, coordinate our commitments more effectively, listen to each other and build networks of commitments for the sake of producing value for ourselves, for our families, for the organizations in which we participate, for our communities, and for our world as a whole. The essays in this collection offer a framework for developing more effective, productive relationships in the workplace or in any context where a person must coordinate with others to make something happen. The essays describe how to effectively make commitments that allow us to create something of value. Describing Flores' network of commitments/conversations for action framework, a framework that has been cited in more than three thousand books, the author paints a vivid view of language as action rather than just words that transfer information from one place (the speaker) to another (the listener). When people engage in conversations, commitments are made, and spaces of possibilities are opened up. Therefore, the theme is of "instilling a culture of commitment" in our working relationships, allowing us to focus on what we are creating of value together rather than the ongoing stress of attempting to calculate tradeoffs of individual interests. Edited by Maria Flores Letelier, it was Maria's mission to make available works that had rested as private papers in hard copy form only for twenty to thirty years. She selected and edited a group of essays and placed them in an effective order for the reader.

    It’s an eclectic collection of essays, more inspiration guide than style guide, complete with three indexes and a satisfyingly chunky glossary of terms related to grammar and usage. Word Up! does what too few books on writing do: it practices while preaching, shows while telling, uses powerful writing to talk about powerful writing.Do you read as much for pleasure as for information? Do you teach or study the craft of writing? If so, this book belongs on your shelf.

    Some of the simulation topics include various digital modulation and channel coding techniques, OFDM, fading channels, random distributions .Essential topics in digital communication are also introduced to foster better understanding of simulation methodologies.This ebook is meant for students and instructors who are interested in simulation of signal processing and digital communication with Matlab. You should have a fair understanding of Matlab programming to begin with. Essential topics in digital communication are introduced to foster understanding of simulation methodologies.This second edition includes following new topics - propagation path models like - log normal shadowing, Hata-Okumura models, in-depth treatment of Shannon-Hartley equation and Channel Capacity calculationSome of the key topics include: Sampling theorem, hard & soft decision decoding, Hamming codes, Reed Solomon codes, convolutional codes, Viterbi decoding, Inter symbol interference, Correlative coding, Raised cosine filter, Square Root Raised Cosine filter, Gibbs phenomenon, Moving average filter, Probability and random process, Chi-square, Gaussian, uniform, Rician, Rayleigh distributions, demonstration of central limit theorem, Propagation models, fading models, digital modulation techniques, OFDM, spread spectrum.

    The art of influential communication

    Whether you've recently been discarded, ended the relationship yourself, or still involved and looking for a way out, this amazing book by the author of When Love Is a Lie will demystify the recovery process and unburden your weary mind. It's an empowering solution that will work for everyone. And that's a promise. Stop Spinning, Start Breathing is a intuitive workbook designed to help you distance yourself from the spinning mindset that prevents a narcissist's victim from ever getting to a place where feeling better - let alone feeling normal -seems even remotely possible. A person who has never experienced this type of relationship will simply never understand! Do you feel hopelessly addicted to a narcissistic abuser?Do you feel isolated in the madness because those around you just don't "get it"?Despite all you know about narcissism, are you still hopeful your partner is the exception?Is relationship amnesia keeping you tethered to only the good memories?Are you tormented by separation anxiety and sudden impulses to break no-contact?In this workbook, Zari will: ..share personal experiences with silent treatments, triangulation, and more that will resonate with your own - and she minces no words ..guide you step by step through the same pre-breakup process that helped Zari "get it right" in her own head ..ask you pertinent, thought-provoking questions so that each answer you provide will play a role in your recovery ..provide plenty of white space where you can journal both the pain of your past and the hope for your future ..guide you towards finding mental closure, blame reconciliation, and acceptance that yes, it's time to move on...and that you're strong enough to do it Use this book to break the vicious cycle. In this short life, we have no more time to waste. Order this book today for quick delivery!Scroll up to Look Inside this book! For more articles and information about narcissism in relationships and to book a consultation with Zari, visit her blog: thenarcissisticpersonality.com

    Based on years of research and work with her own clients, Susan Elliott offers a proven plan that will help you to:Examine past relationships for unfinished business and negative patternsIdentify warning signs and red flagsKeep your standards and boundaries high, even when you're head over heelsWork through rejection, rebounding, and other bumps in the roadDecide when to take a relationship to the next level and when to say goodbyeWith practical rules, strategies, and self-assessments—including tips for dating as a parent and dating online—Getting Back Out There will help you transition from your split to a happy, healthy new relationship.

    Letters with relief and shadow have long been an effective way to add spectacle or intrigue to otherwise mundane words. Introduced in metal type as early as 1815, shadow typefaces were a form of early experimentation among type founders. In the late nineteenth century, the form was adopted in wood type for use in posters and has been embraced ever since by designers looking for ways to communicate a sense of monumentality, a feeling of confidence, or a simple impression of optimism. Shadow Type presents a broad spectrum of examples—advertising, shop signs, billboards, posters, type-specimen books—featuring the most popular, rare, and (nearly) forgotten dimensional letters from Europe and the United States. Compiled by the leading historian of graphic design Steven Heller and renowned graphic designer Louise Fili, this invaluable collection, packed full of typographic ideas, will inspire anyone aiming to give more depth to their design.

    It is a practice that allows you to consciously create harmonious relationships and produce successful results in every area of life.”Transform your language, transform your life! Niurka, a former Anthony Robbins corporate trainer, and popular transformational leader and communication expert, teaches us how to increase confidence, enrich relationships, transcend fears and achieve greater success – all by choosing language wisely. In this inspiring journey of discovery, Niurka shows us how shifting what we say and how we say it can forever alter the way we experience life and all its bounty. With practical and simple tools and techniques, this book guides us to expand our awareness, consciously direct our focus, and choose empowering thoughts and words, which ultimately will lead us all to a greater appreciation of life no matter what's happening around us. As we actively participate in uplifting our imaginings and conversations, we elevate our entire experience of reality. On this journey, you will learn how to align your thoughts, focus, beliefs, body language, goals and vision with your purpose and authentic self. Most important, you will realize a deeper understanding of who you are and why you are here.Regardless of what you’ve experienced up until now, you can rapidly and often instantly transform challenges, realize your vision, and inspire others through your example.“No matter what you’ve experienced in life,” Niurka writes, “your being is beyond any circumstance, the past, any story, or beliefs. Throughout this book, I share my own past and stories because they offer wisdom and can make a difference, but the specifics of my circumstances don’t really matter. Who I Am is beyond every story. And so it is with you.”

    If you are a law student or new lawyer, a business professional or a government official, this book will boost your analytical thinking, your foundational legal knowledge, and your confidence as you win arguments for your clients, your organizations or yourself.  For more information, go to toolsofargument.com.

    However, the accessibility of this technology means that fewer designers know how to draw by hand, express their ideas spontaneously, and  brainstorm effectively.In a unique board binding that mimics a sketchbook, Drawing Ideas provides a complete foundation in the techniques and methods for effectively communicating to an audience through clear and persuasive drawings.

    The author digressed along the way into side excursions and back rods of Abraham Lincoln's remarkable life- exploring his hardscrabble childhood, and his courageous but controversial Emancipation Proclomation. After all, to fully understand how the Gettysburg Address came to be. Part of the greatness of the Gettysburg Address is that the the DANA of Lincoln's life is found in every word. Senator Baker in his Foreward wrote "Judge Cotton's book is not only a fascinating and scholarly assessment of the Gettysburg Address and its impact on America, but also an absorbing look into Abraham Lincoln's life."

    When you align the wind with your sails, you move effortlessly across the water. When your sails are out of alignment, you flounder and go nowhere. If you align your thinking and actions with these powerful laws of selling, you will be more effective and efficient. You will encounter less friction, require less energy, and get bigger results faster. Here's a sampling of Jeffrey s 21.5 Laws of Selling: Deliver Value First Ask Before Telling Communicate in Terms of Them Become Your Own Brand Earn Referrals and Testimonials without Asking Create Loyal Customers These 21.5 Laws are the rock foundation of selling. They may be invisible but they are undeniable and unbreakable. If you're just getting started in selling, you will find the Laws invaluable. Whether or not you learn them and follow them will make or break your career. If you ve been in sales for a while, you will find yourself saying, "I haven t been doing that." "I knew that! How did forget?" When we break the Laws we pay the price. Our sales suffer. Our bank account takes a hit. It s an effort to get out of bed and make a sales call, to do our best work work that is aligned with the Laws. Use Jeffrey s Laws of Selling to recharge your enthusiasm and redirect your actions back to what really works."

    We struggle to understand why people behave as they do, and why they choose dysfuntional, repetitive behaviours. We can't understand why some are habitually dependent, while others are exhaustingly self-sacrificing or unfairly unkind.If you want to improve your understanding of the Human race, the Drama Triangle will help.Once you understand three archetypal roles - the Victim, the Persecutor and the Rescuer, you can identify when you have been on the Drama Triangle in the past, if you are playing it now and who is inviting you to take up one of the roles in their Triangle.Essential reading for everyone, this book is easy to read and even easier to understand, providing a gentle introduction to this dynamic area of Transactional Analysis.

    Imagine waking up one day to find your words trapped inside your head, leaving you unable to say what you feel, think, want, or need. At the age of seven that happened to Katherine Preston. From that moment, she began battling her stutter and hiding her shame by denying there was anything wrong. Seventeen years later, exhausted and humiliated, she made a life-changing decision: to leave her home in London and spend a year traveling around America meeting hundreds of stutterers, speech therapists, and researchers. What began as a vague search for a cure became a journey that debunked the misconceptions shrouding the condition, and a love story that transformed her conception of what it means to be normal. Shedding light on an ancient condition that affects approximately 4 million people in the United States and 60 million people worldwide, Preston has assembled an anthology of expertise and experience. In addition to specialists in the field, she interviews celebrities, writers, musicians, social workers, psychologists, and financiers—men and women from all walks of life battling their difficulties with speech. A heartwarming memoir and a journalistic feat, Out With It is more than a chronicle of one of the most prevalent speech problems in the world; it’s a story about understanding yourself, and learning to embrace the voice within.

    It tells the dramatic story of seven defining leadership moments from the American Revolution. On these pages you learn about real people facing historic challenges and overcoming what reasonable observers believed were insurmountable odds. More reasonable people might have surrendered or given up. Many reasonable people did. These leaders, thankfully, were unreasonable for the cause of Liberty.The leadership skills told in these stories are timeless and telling. These leadership stories tell the story of the birth of the United States as well as providing case studies that can improve your leadership at home, business, in your community, in the military or in government. If you wish to improve your personal leadership skill, this book provides the role models for you to study. Leadership is not about position, it is about influence. You can be a leader no matter what your rank or position. It is not about power, it is about selflessness. You cannot be a good leader unless you can also be a good follower. Good leaders don't shine, they reflect. Lessons like these are the core of this book. The stories in this book are about leaders who were challenged at all corners, adapted, improvised and overcame to win. Leaders like Samuel Adams, Patrick Henry, Henry Knox, Benjamin Franklin, and George Washington, to name a few, are stories you will want to know and tell. These leaders knew how to impel teams to succeed under the toughest conditions. These stories will come alive on the pages of this book to fuel your leadership fire and make you a better leader in any endeavor. Leadership is always in demand, especially in today's troubled times. Leadership is something you can learn through study, reflection and practice. A good step on the road to improving your leadership is to read this book and inculcate the lessons learned from the Founding Fathers. Their struggles are our struggles and their challenges are our challenges. Learn how they secured our Liberty so you can transform today into a better tomorrow.

    ICTs have profoundly changed many aspects of life, including the nature of entertainment, work, communication, education, health care, industrial production and business, social relations, and conflicts. They have had a radical and widespread impact on our moral lives and on contemporary ethical debates. Privacy, ownership, freedom of speech, responsibility, technological determinism, the digital divide, and pornography online areonly some of the pressing issues that characterise the ethical discourse in the information society. They are the subject of Information Ethics (IE), the new philosophical area of research that investigates the ethical impact of ICTs on human life and society.Since the seventies, IE has been a standard topic in many curricula. In recent years, there has been a flourishing of new university courses, international conferences, workshops, professional organizations, specialized periodicals and research centres. However, investigations have so far beenlargely influenced by professional and technical approaches, addressing mainly legal, social, cultural and technological problems. This book is the first philosophical monograph entirely and exclusively dedicated to it.Floridi lays down, for the first time, the conceptual foundations for IE. He does so systematically, by pursuing three goals:a) a metatheoretical goal: it describes what IE is, its problems, approaches and methods;b) an introductory goal: it helps the reader to gain a better grasp of the complex and multifarious nature of the various concepts and phenomena related to computer ethics;c) an analytic goal: it answers several key theoretical questions of great philosophical interest, arising from the investigation of the ethical implications of ICTs.Although entirely independent of The Philosophy of Information (OUP, 2011), Floridi's previous book, The Ethics of Information complements it as new work on the foundations of the philosophy of information.

    They do not respect the personal rights of their victims. They violate the victim's integrity, work with hidden agendas and deliberately use dishonest tricks like faulty reasoning, coercion, blackmail and lying in an attempt to control the victim's actions. Manipulation is about suiting the manipulator's advantage or purpose only, often at the expense of the victim.Yet, it is often difficult to know when you are being manipulated: manipulators do all they can to convince you that you are the one who is to benefit most from their actions and that they are acting in good faith.If we were aware that we are being manipulated, would we allow ourselves to fall victim to it - and how would we defend ourselves against it? That is where this book comes in handy: it explains the tricks manipulators use and teaches you how to best defend and protect yourself.

    CONNECTION brings together a former scientist, a story consultant, and an improv actor to give you the critical thinking of science combined with a century of Hollywood knowledge in the creation and shaping of stories. The material is relevant to lawyers, politicians, public health workers, educators, activists-- everyone. In today's "Twitterfied" world, CONNECTION provides the narrative tools for effective communication.

    As one who has lived through a number of [business] crises and served as an independent investigator of the crises of others, I consider Steven Fink's book to be an excellent guide to avoiding collecting scar tissue of your own by learning from the scar tissue painfully collected by others."-Norman R. Augustine, former Chairman and Chief Executive Officer, Lockheed MartinThere are few guarantees in business today. Unfortunately, one of them is the inevitability of a crisis having a potentially major effect on your business and your reputation. When your company finds itself in the midst of a crisis, the ripple effects can disrupt lives and business for the foreseeable future if public opinion is not properly shaped and managed.Skillfully managing the perception of the crisis determines the difference between a company's life or death. Because in the pitched battle between perception and reality, perception "always "wins.Fortunately, there is a solution. Crisis communications and crisis management legend Steven Fink gives you everything you need to prepare for the inevitable-whether it's in the form of human error, industrial accidents, criminal behavior, or natural disasters.In this groundbreaking guide, Fink provides a complete toolkit for ensuring smooth communications and lasting business success through any crisis. "Crisis Communications" offers proactive and preventive methods for preempting potential crises. The book reveals proven strategies for recognizing and averting damaging crisis communications issues before it's too late. The book also offers ways to deal with mainstream and social media, use them to your advantage, and neutralize and turn around a hostile media environment Steven Fink uses his decades of expertise and experience in crisis communications to help you: UNDERSTAND AND MANAGE THE RELATIONSHIP BETWEEN PUBLIC PERCEPTION AND REALITY CHOOSE THE BEST SPOKESPERSON FOR THE CRISIS PROTECT YOUR BRAND AND REPUTATION THROUGH CRISES LARGE AND SMALL MAKE WISE, VIGILANT, AND DEFENSIBLE DECISIONS UNDER EXTREME CRISIS-INDUCED STRESS TELL THE TRUTH NO MATTER HOW TEMPTING IT MAY BE TO MISLEAD USE SOCIAL MEDIA OUTLETS TO COMMUNICATE DIRECTLY TO THE PUBLIC ABOUT A CRISISThe explosion of the Internet and, especially, social media, has added a new layer to the business leader's skill set: the ability to handle a crisis quickly and professionally within moments of its occurrence. Livelihoods depend upon it.With in-depth case studies of Toyota, BP, and Penn State, "Crisis Communications "provides everything you need to successfully lead your company through today's rocky landscape of business-where crises large and small loom around every corner, and the lives of businesses and management teams hang in the balance.PRAISE FOR STEVEN FINK'S "CRISIS MANAGEMENT" "Every major executive in America ought to read at least one book on crisis management. In this way, he or she might be better prepared to deal with the disasters striking organizations at an ever-increasing rate ... The question is: 'Is Steven Fink's book one that busy executives ought to read?' The answer is a resounding yes."-"LOS ANGELES TIMES," FRONT PAGE SUNDAY BOOK REVIEW

    What is the role of partnership in the evolution of the soul? Why do some find a romantic soulmate while others do not? Are there creative forces we can ally with for the greater good? Caroline Myss and Andrew Harvey invite listeners to explore these questions and more.

    Yet frequently, the speaking of violence reproduces the social fractures and delegitimizes, again, those that struggle against their own marginalization. This speaking ofviolence deepens conflict and all too often perpetuates cycles of violence. Alternatively, sometimes people do not speak of the violence and it is erased, buried with the bodies that bear it witness. This reduces the capacity of the public to address issues emerging in the aftermath of violence andrepression.This book takes the notion of narrative as foundational to conflict analysis and resolution. Distinct from conflict theories that rely on accounts of attitudes or perceptions in the heads of individuals, this narrative perspective presumes that meaning, structured and organized as narrativeprocesses, is the location for both analysis of conflict, as well as intervention.But meaning is political, in that not all stories can be told, or the way they are told delegitimizes and erases others. Thus, the critical narrative theory outlined in this book offers a normative approach to narrative assessment and intervention. It provides a way of evaluating narrative anddesigning better-formed stories: better in that they are generative of sustainable relations, creating legitimacy for all parties. In so doing, they function aesthetically and ethically to support the emergence of new histories and new futures. Indeed, critical narrative theory offers a new lensfor enabling people to speak of violence in ways that undermine the intractability of conflict

    Jerry Lynch declares that the relationship game is the single most vital aspect of successful and productive coaching in sports. By creating more intimacy between coach and team, and recognizing that both team and coach can learn from each other, everyone can fulfill their mutual goals.Coaching With Heart is a provocative and practical 'game changer' in the shifting landscape of athletics and life coaching. Awaken to established techniques that empower and inspire not only yourself but also the players with whom you are building a relationship. Chapters within discuss various themes, including:The power of caring in having love in your heartThe magic of being stronger by being softerThe positive effects of a culture of unity and cohesionTao Coaching, with the Taoist virtues of respect, trust, compassion, belief, and integrity.Dr. Lynch shares wisdom he has accrued in his more than thirty years 'in the trenches', where he has had the opportunity to work with some of the most respected and effective coaches of all time, such as Phil Jackson, Pat Summit, Dean Smith, Tara Vanderveer, Bill Walsh, Anson Dorrance, Cindy Timchal, Missy Foote, and many more. Coaching with Heart will assist you in stepping outside the box with your leadership endeavors whether as a coach, teacher, CEO, military officer, or parent, and implement Zen Coaching approaches to guide others to practice, play, and live with the heart of a champion.

    People are sick of that! "Spin Sucks "will teach you how to communicate honestly, responsibly, openly, and authentically...and truly "earn "the trust of your customers, stakeholders, investors, and communities.Top PR thought leader and blogger Gini Dietrich runs the number one PR blog in the world, spinsucks.com, where she shares cutting-edge tips and tools for effective, ethical communications. Now, she's integrated all she's learned into a complete, actionable guide for every business leader who understands there are new rules to communications, but don't know what to do. No matter what your organization does, Dietrich will help you:Share your story more powerfully--without sex, extortion, or "truth-stretching"Humanize your organization, even if you don't have outsized personalitiesTell the truth, using the best techniques honed by centuries of storytellersOvercome whisper campaigns, anonymous attackers, and trollsCreate fresh, honest content that's compelling to both humans "and "GoogleSystematically prepare yourself to engage more successfully onlineClarify and close gaps between your message and your customer's perceptionCelebrate your brand ambassadorsMaster seven steps for handling online criticism, and transforming critics into fansKeep others from stealing your great contentLearn actionable lessons from others' successes (and failures)Develop more positive, productive agency (or client) relationshipsConverge paid, owned, earned, and shared media--and get more value from all of themspinsucks.com

    to the people who make your life tremendously AWESOME.With full-color art and unique messages, this gift book contains 50 new ways to say "I love you," "I appreciate you" and "you amaze me.''Give the entire book to someone you adore - or tear out each perforated page, add a personalized note on the back and use it 50 times over.You'll never wonder how to say "thank you" again!Bland praise? Not here. You'll find lively wordplay & unforgettable compliments, including:- "BOOM! Brilliance strikes again." - "I want to clone you for nefarious purposes." - "You're a miracle machine." - "Your genius would be alarming, if it wasn't so darn consistent." - "Welcome to Awesometown, USA. Population: YOU." Each message is paired with a fill-in-the-blank script on the flip-side, for a personalized "thank you" note.The book also includes an inspiring introduction - "50 Ways To Use This Book" - packed with 50 simple ways to express your appreciation to the people who make your life better, every single day. Gratitude changes everything.Let your praises ring!

    Secularism. Pluralism. These are the words often used to describe the tumultuous changes that have affected our culture and our churches. But what do they really mean? More importantly, what challenges and opportunities do they provide todays preachers? David Lose takes preachers on a tour of the major cultural influences of the last century, explaining how they have contributed to the diminishment of the church and exploring how they also offer opportunities to cultivate a more vibrant and relevant faith in the twenty-first century. Filled with lucid analysis and practical suggestions, Preaching at the Crossroads invites preachers to reclaim the art of preaching the timeless Gospel in a timely and compelling manner.

    This field is known as attachment theory, and until now most of the cutting-edge insights have been written in “researcher-speak” and reserved for neurologists, psychologists, and others in the healing professions.Here veteran therapist and specialist in attachment disorders Daniel A. Hughes demystifies the research for lay people. By summarizing in short, easy-to-read “keys” the theory and brain science that underpin our ability to form relationships, he skillfully reveals how we can become better friends, spouses, siblings, and children. For anyone interested in how to develop meaningful new relationships or how to deepen and enrich their current ones, this book makes sense of it all.

    They never stand still."— Gary ChapmanThis workbook is for use alongside the The Marriage You've Always Wanted Small GroupExperience, meant to guide couples in strengthening their marriage in 5 core areas:CommunicationUnderstanding and expressing loveInitiating positive changeMaking sex a mutual joyConflict resolutionEach session includes several segments of video content alongside discussion questions to help couples engage the content and apply it to their marriage. The workbook is also packed full of practical tips and devotional content to encourage couples in carrying on the motivation the conference will inspire. A designated area for notes are also included in the workbook.Organized and outlined according to the progression of the conference events, this workbook allows couples to experience Dr. Chapman’s revolutionary conference in the comfort of their own home—so you can start working on your marriage right away!

    Russ chose to write this book from a patient's point of view. Having suffered five clinical bouts, Russ offers a graphic look inside the dark abyss while chronicling the insights he learned when his depression intersected God's mercy. The book extends an invitation to families, friends, churches and their pastors to become part of the comforting process. Enlightening and encouraging, Help! Someone I Love is Depressed will speak to the church, medical and counseling professionals, military and the general public.

    Citizens are very sensitive to environmental contextual factors such as the title "President" preceding "Obama" in a newspaper headline, upbeat music or patriotic symbols accompanying a campaign ad, or question wording and order in a survey, all of which have their greatest influence when citizens are unaware. This book develops and tests a dual-process theory of political beliefs, attitudes, and behavior, claiming that all thinking, feeling, reasoning, and doing have an automatic component as well as a conscious deliberative component. The authors are especially interested in the impact of automatic feelings on political judgments and evaluations. This research is based on laboratory experiments, which allow the testing of five basic hypotheses: hot cognition, automaticity, affect transfer, affect contagion, and motivated reasoning.

    They are young, successful, bold, edgy and self-confident. They challenge the design industry by doing things differently. And that inspires and attracts, because if you combine young, successful, bold, edgy and self-confident, you get something people like or even want to become themselves.Snask has been around for 5 years and is the perfect example of a new breed in the design world. Their international fame was built via blogs and by delivering entertaining keynotes at international conferences. Now they share how they think, talk, lie, kiss and tell. You will learn how to pee on yourself or tell pink lies and find out why making enemies is a good thing.Reading a design book has never been more fun and creative entrepreneurship has never been as inspiring as doing it the Snask way!

    In a ten minute conversation you are likely to be lied to two to three times. Learn how to spot those lies. You will learn: *How to read body language *How to be a human lie detector *How to read people *How to detect hidden emotions *How to spot lies This body language book is based on scientifically backed research on the how to read people's nonverbal behavior. Who Is This Book For? Whether you are a business owner, parent, spouse, employee, human resources director, teacher or student, this book will change the way you interact with those around you. Here are all of the people that can benefit from this book on body language: Employers Public speakers Doctors Human Resources Directors Poker Players Actors Students Employees Parents Teachers Entrepreneurs You! If you have ever interacted with another person, this book will be useful to you because our everyday interactions are filled with secret nonverbal cues just waiting to be uncovered. Because this book is based in real science, it will debunk some popular myths about lying. Lying Myth #1: If people look to the left, they are lying. If they look to the right they are telling the truth. Although there is some science about eye direction, which we talk about in the book. It is not the most reliable form of lie detection. The book will show you more accurate (and easier) ways to spot lies. Lying Myth #2: Liars can't look you in the eyes. On average, honest people will make eye contact during conversations about 60% of the time-way less than you thought, right? Liars actually look you in the eye more because they want to seei f you believe their lie or not. Lying Myth #3: Emails and IM's are filled with lies because it is easier to lie when people can't see or hear you. In the book, I will tell you which of the following have the most lies: ___Emails ___IM's ___Phone conversations ___Face to Face interactions I'll give you a hint: Shockingly, we lie the MOST in phone conversations and the LEAST in emails. Why Is Lie Detection Important? It is important when we know we are being lied to because it can save us money, time and sometimes even our safety. This book can train you to get to the truth 80% to 90% of the time. That can save you money on a faulty house, from hiring a bad employee or making sure you know what is really going on with your child or significant other. Unfortunately, we are not good at detecting lies. We are only right about 54% of the time! That is a little better than a coin toss. We tend to assume the best in people and have a bias towards truth-"innocent until proven guilty." In Human Lie Detection and Body Language 101 I give a number of real life examples and tons of practical tips that you will be able to use immediately. For example, wouldn't it have been great to have known when Lance Armstrong was lying? Lance Armstrong Lies In his recent Oprah interview, Lance Armstrong's body language was off the charts with lies and inconsistencies. He constantly made the "contempt" microexpression, which you will learn about in the book and showed how he really felt about the interview. He also showed a dominant and aggressive body posture and seating position. His words said far less than in his body. You can learn how to decode these popular culture segments on TV and in real life. If you find this case fascinating and wish you could begin to unravel the mysteries of body language, then get your copy of Human Lie Detection and Body Language 101 now!

    We'd like to challenge you to look beyond what's usually done.The book will feature valuable insights into large-scale projects, adaptive interfaces, customer support, user psychology and typography. We will also uncover smart front-end strategies, obscure back-end techniques and find out what it takes to improve website performance for faster and more robust apps.

    

    Now, from the company that created NLP: The New Technology of Achievement—one of the bestselling NLP books of all time—comes NLP: The Essential Guide to Neuro-Linguistic Programming.This user-friendly guide, written by three seasoned NLP Master Practitioners and coaches, leads you on a personal journey in using and applying NLP in everyday life. Through their real-life stories, you will experience the NLP strategies you need to achieve specific results in business and in life.As you read NLP: The Essential Guide, you'll find yourself thinking in new ways and applying the techniques to your own personal challenges and opportunities for greater satisfaction.

    These are some questions you may have been asking yourself about mindfulness.Discover a "hype" has been lasting for over 2.500 years and that everybody can greatly benefit from.

    Are there universal principles governing our own communication system? Can we even see how close animals are related to us by constructing an evolutionary tree based on similarities and dissimilarities in acoustic signaling? Research on the role of emotions in acoustic communication and its evolution has often been neglected, despite its obvious role in our daily life. When we infect others with our laugh, soothe a crying baby with a lullaby, or get goose bumps listening to classical music, we are barely aware of the complex processes upon which this behavior is based. It is not facial expressions or body language that are affecting us, but sound. They are present in music and speech as "emotional prosody" and allow us to communicate not only verbally but also emotionally. This groundbreaking book presents a thorough exploration into how acoustically conveyed emotions are generated and processed in both animals and man. It is the first volume to bridge the gap between research in the acoustic communication of emotions in humans with those in animals, using a comparative approach. With the communication of emotions being an important research topic for a range of scientific fields, this book is valuable for those in the fields of animal behaviour, anthropology, evolutionary biology, human psychology, linguistics, musicology, and neurology.

    A real-world, plain-language how-to guide for delivering amazing customer service to customers and end-users.Now in its third edition, The Compassionate Geek was written by a tech person for tech people. There are no frills, just customer service best practices and ideas that actually work! Filled with practical customer service tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Each chapter includes a reflection and discussion section to help you improve your customer service skills. There are lots of personal stories and examples of mistakes made and lessons learned. This new edition adds an entire chapter on overcoming personal and professional obstacles.Here's what you ll find:**The four intrinsic qualities of great customer service providers **Customer service tips on how to say no without alienating your customer or end user **Best practices for communicating with email, including examples **Best practices for communicating using chat and texting **Ten tips for being a good listener **Two practical ways to keep your emotions in check using emotional intelligence (eq) techniques **A six-step flow chart for handling customer and end user calls **Customer service skills to use when the customer or end user is wrong **How to work with the different generations in the workplace **Motivational stories of human triumph with reflection and discussion questions **Techniques for overcoming personal and professional obstaclesAll of the information is presented in a straightforward style that you can understand and use right away. There's nothing foo-foo , just down-to-earth tips and technical support best practices learned from years of working with technical staff and demanding customers and end users.

    You will be able to clearly see what makes each speech effective and what can improve it even further. This ability will make you a more experienced speaker who can create a captivating speech from the first attempt.Magic of Speech Evaluation contains numerous demonstrations of common mistakes that speakers make and effective applications of public speaking principles. After evaluating 15 short speeches of successful speakers you will develop the ability to clearly see how to improve your own speeches.You will master 3 enormously powerful public speaking principles that are more effective than all other techniques combined. In addition, you will learn a highly effective evaluation system that will allow you to make other speakers successful.Reading this book might not make you a world-class speaker instantly; however, it will definitely get you several steps closer to this goal. Note: To gain maximum value from the book read it on computer, tablet, smartphone, Kindle Fire or any other device that allows watching videos online or locally.

    

    This enables them to lead more productive and fulfilling lives. Phil Friend and Dave Rees present practical tools and techniques which have helped so many people to successfully tackle some of the most challenging aspects of their disabilities.

    It allows us to simulate procedures; familiarize with environments and situations before we get to know them in "real life"; It helps us to relax, but just as well will arouse us or prepare us for future actions. With the help of Mental Imagery, we can build confidence and readiness, stimulate healing and recovery, change our behaviour or literally borrow the mind of a genius.How to learn and implement this power and benefit from its many advantages, is what this book is all about.

    Suyu are vivid and colourful expressions widely used in Chinese language. The smooth use of chengyu in Chinese writing and of suyu in spoken Chinese not only makes communication more effective, it is also an indicator of mastery of the language.This dictionary will provide an ideal resource for all intermediate to advanced learners of Chinese. Concise and practical, it draws upon a large corpus of authentic language data to present 500 of the most commonly used Chinese suyu. The suyu are listed and organised according to their frequency, enabling easy and convenient access for the reader.Each proverb listing:is given in both simplified and traditional characters offers an English translation, followed by English equivalents is followed by two examples, written in Chinese, Pinyin and English, plus explanations and usage notes.Examples are given in the form of dialogues reflecting typical situations, and helpful cultural annotations are provided throughout. A Pinyin index, a stroke index and a Chinese word index are presented at the back of the book and accompanying audio is also available for free download at www.routledge.com/9780415501491. Recorded by native speakers and covering the whole range of proverbs, expressions and example sentences featured in the book, this invaluable resource will help students to build up strong comprehension and communication skills.This dictionary is suitable both for class use and independent study and will be of keen interest to students and teachers of Chinese alike.

    The purpose of this guide is to help lay counsellors, relatives and friends of people in need to discover empowering techniques for supporting the people around them that find themselves afflicted by crisis. The shoulder and ear of a friend or a lifeline volunteer, should never replace professional counselling where this is needed; yet, not all people affected by crisis need or want professional help and often the input of a peer: a fellow journeyer or trusted friend or relative, will suffice to help the person affected by crisis to get back on his feet. Since all of us will find ourselves sooner or later in a situation in which relatives or friends need our help and support, we may as well prepare ourselves for the occasion.

    Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches.

    That's the point of it. So, what do you want to achieve following your communication? Do you want someone to answer 'yes'? Do you want to improve your relationships? Do you want people to understand exactly what you're talking about, first time? Whatever you want to achieve, you'll need decent communication to get there, and expert and bestselling author Andy Bounds shows us exactly how to nail our communication. Using the same conversational style that made "The Jelly Effect" so popular, "The Snowball Effect" is packed with short, rapid fire sections complete with visuals and special features to help us get serious results from our communication.The "Snowball Effect" explains how to: - Persuade people to say "yes" more quickly, more often - Enjoy your job more - because you'll be calling the shots for a change - Remove the communication frustrations you feel all too often - Get more done, more quickly - because you're getting people on your side faster (these techniques have saved people at least one month every year).

    Are they bad people, or just don’t do enough, or people with good intentions but acting in ignorance? Or are they basically decent people who, when put to the test, fail because of their weak faith?Filled with many examples, Judas Syndrome gives concrete ways to prevent people, even other Christians, from hurting you and the role that faith can play in changing them and helping you avoid the pain that these relationships often bring. Although sometimes we suffer as a result of our own shortcomings and missteps, placing our trust in Christ's message of love provides the gateway to the life God intends for us. In other words, faith can really save us—a faith, however, that is not easily undertaken on a daily basis or one that can be sustained alone.

    An erudite man cursed with a limp but blessed with insight. The years of separation stand like a wall of tangled weeds between them, but he eventually opens up. In a cosy room with red Persian carpets and photographs of his mother, whom he has never known, gentle Tom shares stories of his life, often funny, sometimes heartbreaking but never self-pitying.Though the story is factual, the author uses her strong eye for detail and the techniques of fiction to create this engaging and thought-provoking account about ordinary people who have lived through war, fascism, communism and the transition to capitalism. The story explores issues of identity, disability, emigration and family relationships against a background of the major political events of the time, from a perspective that challenges some accepted views.Through a gripping and beautifully written personal history, Gabrielle Gouch succeeds in creating a memoir as strange, rich and fascinating as fiction. This story moves beyond the life of a family, it depicts neighbours and friends, colourful characters who breathe life into the times.

    . . . Are any six words better known, of greater import, or from a more crucial moment in our nation's history? And yet after 150 years the dramatic and surprising story of how Lincoln wrote the Gettysburg Address has never been fully told. Until now.Martin Johnson's remarkable work of historical and literary detection illuminates a speech, a man, and a moment in history that we thought we knew. Johnson guides readers on Lincoln's emotional and intellectual journey to the speaker's platform, revealing that Lincoln himself experienced writing the Gettysburg Address as an eventful process that was filled with the possibility of failure, but which he knew resulted finally in success beyond expectation.We listen as Lincoln talks with the cemetery designer about the ideals and aspirations behind the unprecedented cemetery project, look over Lincoln's shoulder as he rethinks and rewrites his speech on the very morning of the ceremony, and share his anxiety that he might not live up to the occasion. And then, at last, we stand with Lincoln at Gettysburg, when he created the words and image of an enduring and authentic legend.Writing the Gettysburg Address resolves the puzzles and problems that have shrouded the composition of Lincoln's most admired speech in mystery for fifteen decades. Johnson shows when Lincoln first started his speech, reveals the state of the document Lincoln brought to Gettysburg, traces the origin of the false story that Lincoln wrote his speech on the train, identifies the manuscript Lincoln held while speaking, and presents a new method for deciding what Lincoln's audience actually heard him say.Ultimately, Johnson shows that the Gettysburg Address was a speech that grew and changed with each step of Lincoln's eventful journey to the podium. His two-minute speech made the battlefield and the cemetery into landmarks of the American imagination, but it was Lincoln's own journey to Gettysburg that made the Gettysburg Address.

    For nine years, she lived in Samuel de Champlain's Habitation. In 1629, the little settlement was captured by the English. Helene, along with the majority of the other French settlers, was put on an English ship and taken to France. She returned to Quebec in 1634 and spent the remainder of her life in the little colony. She was married twice, had fifteen children, and seventy grandchildren. No portrait of Helene exits. There are no memoirs, no diaries, nor any letters to guide the biographer. Nevertheless, there are public records and other primary sources from which we are able to piece together her life. This, then, is her remarkable story, set against the backdrop of France's efforts to establish a colony in the New World along the banks of the St. Lawrence River.

    This shift holds both promise and peril: Increased inter-ethnic contact could lead to a more fruitful learning environment that encourages collaboration. On the other hand, social identity and on-campus diversity remain hotly contested issues that often raise intergroup tensions and inhibit discussion. How can we help diverse students learn from each other and gain the competencies they will need in an increasingly multicultural America? Dialogue Across Difference synthesizes three years’ worth of research from an innovative field experiment focused on improving intergroup understanding, relationships and collaboration. The result is a fascinating study of the potential of intergroup dialogue to improve relations across race and gender.First developed in the late 1980s, intergroup dialogues bring together an equal number of students from two different groups – such as people of color and white people, or women and men – to share their perspectives and learn from each other. To test the possible impact of such courses and to develop a standard of best practice, the authors of Dialogue Across Difference incorporated various theories of social psychology, higher education, communication studies and social work to design and implement a uniform curriculum in nine universities across the country. Unlike most studies on intergroup dialogue, this project employed random assignment to enroll more than 1,450 students in experimental and control groups, including in 26 dialogue courses and control groups on race and gender each. Students admitted to the dialogue courses learned about racial and gender inequalities through readings, role-play activities and personal reflections. The authors tracked students’ progress using a mixed-method approach, including longitudinal surveys, content analyses of student papers, interviews of students, and videotapes of sessions. The results are heartening: Over the course of a term, students who participated in intergroup dialogues developed more insight into how members of other groups perceive the world. They also became more thoughtful about the structural underpinnings of inequality, increased their motivation to bridge differences and intergroup empathy, and placed a greater value on diversity and collaborative action. The authors also note that the effects of such courses were evident on nearly all measures. While students did report an initial increase in negative emotions – a possible indication of the difficulty of openly addressing race and gender – that effect was no longer present a year after the course. Overall, the results are remarkably consistent and point to an optimistic conclusion: intergroup dialogue is more than mere talk. It fosters productive communication about and across differences in the service of greater collaboration for equity and justice.Ambitious and timely, Dialogue Across Difference presents a persuasive practical, theoretical and empirical account of the benefits of intergroup dialogue. The data and research presented in this volume offer a useful model for improving relations among different groups not just in the college setting but in the United States as well.

    It integrates best practices from consulting firms, colleagues, and clients. I would first like to acknowledge Accenture and PricewaterhouseCoopers for providing practical opportunities for me to learn and build strong skills in consulting, organizational change, large-scale systems change, and strategic thinking, among many others. It was this solid foundation that allowed me to create this methodology. As a theoretical foundation, I worked with or studied the work of many thought leaders in the fields of leadership development, developmental psychology, integral theory, and others. The theoretical giants on whose hard work we built the Innovative Leadership and Organizational Transformation models include: Terri O'Fallon, Ph.D., Susanne Cook-Greuter, Ph.D., Hilke Richmer, Ph.D., Roxanne Howe-Murphy, Ed.D., and Peter Senge, Ph.D., Cindy Wigglesworth Ph.D., and Ken Wilber. These leaders shared not only their theories, but ongoing guidance and encouragement helping to create a solid framework that is comprehensive and theoretically grounded.

    ""When Every Word Matters"" is about creating and expressing an attitude of empathy, which will prove useful every time when the way we see and experience things is different from the way our interlocutors do. Giving feedback, delivering bad news, dealing with unreasonable requests, criticism and complaints, conflict resolution, crisis communication, negotiating, mediating, coaching, motivating people, ... are some of the situations in which this attitude may make all the difference. The present document is a compilaton of public domain publications by the very best experts in the field? Amongst which: -Professor Tony Jonn, -Rose Mc Cabe -Stefan Priebe -Xavier Amador -Geoff Brennan -Gary Winship -Christina Theodoridou -Marshall Rosenberg -Liv Monroe -Peter M. Sandman

    What if they began writing about the experience? What if they took better control by communicating more effectively and expressing their feelings? What if their struggle becomes a source of inspiration? Twenty years of research indicates that expressive writing-dealing with one's deepest thoughts and feelings-may contribute to improved physical and emotional health. Many cancer stories are uplifting while others are not easy to digest. But all are authentic and honest, and reflect the staggering reality of the cancer world. Open your heart. Give writing a chance. Personal expression can be a gift--for you, and everyone you know. Welcome to Write for Life. David Tabatsky's energy, commitment and expertise have enabled cancer patients and survivors to process their experiences in a new and often healing way. -Hester Hill Schnipper, Program Manager, Oncology Social Work, Beth Israel Deaconess Medical Center, Boston, MA

    How Andy Stanley builds messages that communicate to an unchurched audience.2. Why Darrin Patrick believes in a teaching team and how he involves other preachers in the process.3. Why Jon Acuff believes surprise and honesty are two of the most important ingredients in any talk.4. What Louie Giglio says we should do when we don't have anything to say.

    

    It presented a detailed, critical discussion of research involving the face and emotion, focusing on the complex conceptual and methodological issues involved, and settling many past controversies, such as whether the face provides accurate information about emotion, and whether some facial expressions are universal. This special Malor Books edition includes a new Preface, three additional chapters, and a new conclusion summarizing Ekman's final views on the field that he has played such a large part in creating. Contributors to this work include: Paul Ekman, Phoebe Ellsworth, Wallace V. Friesen, Joseph C. Hager, Harriet Oster, Maureen O'Sullivan, William K. Redican and Silvan S. Tomkins.

    With a combination of inner-foundation principles and outer-world techniques and social strategies, this book serves as a resource a man can turn to in order to achieve unwavering confidence in every situation he may encounter.

    

    The Oxford Handbook of Internet Studies has been designed to provide a valuable resource for academics and students in this area, bringing together leading scholarly perspectives on how the Internet has been studied and how the research agenda should be pursued in the future. The Handbook aims to focus on Internet Studies as an emerging field, each chapter seeking to provide a synthesis and critical assessment of the research in a particular area. Topics covered include social perspectives on the technology of the Internet, its role in everyday life and work, implications for communication, power, and influence, and the governance and regulation of the Internet. The Handbook is a landmark in this new interdisciplinary field, not only helping to strengthen research on the key questions, but also shape research, policy, and practice across many disciplines that are finding the Internet and its political, economic, cultural, and other societal implications increasingly central to their own key areas of inquiry.

    Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator means and what the listener actually understands. It supplies a complete overview of the various elements and dimensions of effective communication needed to stop talking and start communicating.Defining and discussing both the formal and the informal communication systems within an organization, the book demonstrates the importance of good communication and details the four types of poor-quality communication. It explains how to create a climate of communication in your organization. It describes how this climate of communication encourages the development of quality relationships as well as what it takes to maintain this culture of communication.After reading this book, you will understand how to be a better listener, how to use social media in marketing, how to deal with difficult people, and helpful tips for public speaking. You will gain valuable insights on how to talk to your employees, how to talk to your boss, and the best ways to communicate with a corporation.This book can be read for personal growth or it can be used by a company to teach employees the importance of quality communication. Quality assurance departments will find this book useful in lowering errors and waste in the workplace. The book is also suitable as a communication textbook or supplemental text at the introductory university level.If a corporation were a person, communication would be the bloodstream.--Lee Iacocca, Former CEO, Chrysler Corporation

    Some children adapt easily, but others do not. For children in the second category, the WH-52 workbook provides 52 simple who, what, where, and when questions, one for each week of the year. Each workbook page consists of the following items:• One WH question with a graphic representation of the type of question (who, what, where, or when)• A response statement that you can practice with your child• A blank template to insert your own photograph, magazine cut-out, or clip artAll About Me, the first workbook in the WH-52 series, focuses on personal questions, such as “What is your name?”, “Where do you live?” and “Who lives with you?” WH-52 is an essential tool for assisting children who are having difficulty with WH questions.

    

    What sets them apart? As President of Shimmering Resumes, Paul Freiberger helps job seekers rise above the competition and get hired. Now he's giving you the tools to ace the interview and win the job. You will learn how to: be ready for The Only Question You Must Be Able to Answer (not) tell the interviewer about your weaknesses answer any trick question or oddball question ask the right questions be confident in any interview situation avoid interview mistakes negotiate the salary you deserve Use the practical, effective, and proven techniques in this book to convert "We'll be in touch" to those four words everyone wants to hear: "When can you start?" "This book is powerful and expertly researched. Packed with interview advice you need to get your next job."-Larry Kramer, President and Publisher, USA Today

    It's time for a change.For years, businesses have worked under the assumption that the goal of negotiation is simply to get the deal. Hundreds of books have been written on 'getting to yes,' 'getting past no,' and 'getting more'…the prevalent assumption being 'Get a signature, and you're done.' But this narrows the focus down strictly to the strategies and tactics needed to negotiate this deal, this time, under this set of terms—with no thought for the future. More and more, business success depends on strategic relationships built for an ever-dynamic and interconnected world that will endure long after 'the deal is done.' For many organizations, this ongoing relationship is as important as the deal itself. The focus needs to be on developing evolving and mutually beneficial relationships that create shared value, solve mutual problems, and get both parties to a place of 'we' rather than the usual 'us vs. them' tug of war. Drawing on best practices and real examples from companies achieving record results, Getting to We flips conventional negotiation on its head and shifts the perspective to where it belongs: viewing the relationship as the substance of the deal, not merely a 'one and done' transaction. From the team that developed the Vested business model for highly collaborative relationships and experts in the field of negotiation, this innovative book provides both sides of the negotiation table with the tools they need to create mutual, long-lasting, successful business relationships in today's new business world.

    In contemporary world conditions—where rapid flows of information, ambiguity, and risk prevail—relational process becomes pivotal. New practices of leadership are required, most significantly, skills in dialogue. After sketching the emergence of relational leading and key concepts in dialogue analysis, the book provides a rich range of practical dialogic challenges. The authors work with the reader in deliberating on “best practices,” thus sharpening the reader’s consciousness and preparing him or her for efficacy in relational leading.

    However, despite the explosive growth in the field over the past decade, many aspects of social gaming still remain unexplored, especially from a media and communication studies perspective.Multiplayer: Social Aspects of Digital Gaming is the first edited volume of its kind that takes a closer look at the various forms of human interaction in and around digital games, providing an overview of debates, past and present.The book is divided into five sections that explore the following areas:Social Aspects of Digital Gaming Social Interactions in Virtual Worlds Online Gaming Co-located and Console Gaming Risks and Challenges of Social Gaming This engaging interdisciplinary book will appeal to upper level students, postgrads and researchers in games research, specifically those focusing on new media and digital games, as well as researchers in media studies and mass communication.

    Through case studies—including Apple’s new leadership—stories, and solutions, these experts present a holistic perspective that encompasses the role of all stakeholders, not just leaders, in advancing trust and trustworthiness within organizations. Among the contributors are Ben Boyd of Edelman, Randy Conley of Ken Blanchard Companies, Stephen M. R. Covey of CoveyLink, Amy Lyman of the Great Places to Work Institute, and Bob Vanourek of Triple Crown Leadership.

    How to make presentations that wow your audience is designed to help anyone deliver a speech that is dynamic, creative and memorable. Using this book, readers can explore what gives a speech impact, through language, gesture, vocal variety and rhetorical devices. It focuses on making a speech more creative, and advises how preparing yourself practically, physically, vocally and emotionally can help banish speech-day panic. It also clarifies why PowerPoint is generally unhelpful (and almost always badly used) and reveals a fool-proof method for constructing a speech from the initial idea to the final delivery. Tim Stockil spent ten years in the theatre as a director before moving into training, so he understands both the concept of top quality performance and how to draw it out of even the most nervous and tongue-tied subject. Central to his method is to ensure that you have both a topic (what your speech is about) and an objective (what you want your audience to feel and do as a result of your presentation). Stockil insists that no speech should ever just be about imparting information, though many people in business fail to realise this. With his theatrical background, he shows how to rehearse properly - again, something that most business people fail to do. Stockil peppers the text with real-life experiences of his 25 years of running courses on presentation skills and coaching people one-to-one. Readers will find examples of speeches and the people who gave them, successful and otherwise. These include a long extract from a very powerful contemporary speech, which is accompanied by notes which demonstrate why it is so effective. Start With an Earthquake... is ideal for those who work in business or have to face presentations on a daily basis. However, the book would also be helpful to anyone making a speech, from a wedding to the Rotary Club.

    Some children adapt easily, but others do not. For children in the second category, the WH-52 workbook provides 52 simple who, what, where, and when questions, one for each week of the year. Each workbook page consists of the following items: • One WH question with a graphic representation of the type of question (who, what, where, or when). • A response statement that you can practice with your child. • A blank template to insert your own photograph, magazine cut-out, or clip art. WH-52 All About Things focuses on features, functions and associations of common objects with questions like, “What do you do with a spoon?”, “Where do you put a hat?” and “Who wears a diaper?” WH-52 is an essential tool for assisting children who are having difficulty with WH questions.

    Uniquely, this book gives in-depth information on upper protocol layers, implementation and deployment issues, and services, making it suitable for engineers who are implementing the technology into future products and services.Reflecting the author's 25 plus years of experience in signal processing and communication system design, this book is ideal for professional engineers, researchers, and graduate students working in cellular communication systems, radio air-interface technologies, cellular communications protocols, advanced radio access technologies for beyond 4G systems, and broadband cellular standards. An end-to-end description of LTE/LTE-Advanced technologies using a top-down systems approach, providing an in-depth understanding of how the overall system worksCovers all essential system functionalities, features, and their inter-connections based on a clear protocol structureIncludes methodologies and results related to link-level and system-level evaluations of LTE-AdvancedProvides understanding and insight into the advanced underlying technologies in LTE-Advanced up to and including Release 11: multi-antenna signal processing, OFDM, carrier aggregation, coordinated multi-point transmission and reception, eICIC, multi-radio coexistence, E-MBMS, positioning methods, real-time and non-real-time wireless multimedia applications

    These maps are built with Global Positioning Systems (GPS), remote sensing satellites, or Geographic Information Systems (GIS): digital spatial hardware and software designed for such military and governmental uses as reconnaissance, secrecy, monitoring, ballistics, the census, and national security. Rather than shying away from the politics and complexities of their intended uses, in Close Up at a Distance Laura Kurgan attempts to illuminate them. Poised at the intersection of art, architecture, activism, and geography, her analysis uncovers the implicit biases of the new views, the means of recording information they present, and the new spaces they have opened up.Her presentation of these maps reclaims, repurposes, and discovers new and even inadvertent uses for them, including documentary, memorial, preservation, interpretation, political, or simply aesthetic. GPS has been available to both civilians and the military since 1991; the World Wide Web democratized the distribution of data in 1992; Google Earth has captured global bird's-eye views since 2005. Technology has brought about a revolutionary shift in our ability to navigate, inhabit, and define the spatial realm. The traces of interactions, both physical and virtual, charted by the maps in Close Up at a Distance define this shift.

    This is an important book in a world where our apps are learning about us every time we touch a screen, and it is essential reading for anyone who has come to suspect that our civilization may have the medium and message reversed." Douglas Rushkoff The author of Present Shock, Program or Be Programmed, Media Virus, and others “Dr. Andrey Miroshnichenko, a media futurist and journalist, trained as a philologist, has written a very important book. I would go even further and say that a new star is born that students of media ecology, communications and digital media need to pay special attention to by first reading his book and then integrating his insights into their own understanding of the Internet, the World Wide Web and social media... The book is a blockbuster full of insights into the nature of communication, socialization, authorship, culture, politics and their connection to the Web... Dr. Miroshnichenko has extended McLuhan’s ideas to create totally new insights of his own." Robert K. Logan The author of The Future of the Library: An Old Figure in a New Ground (coauthored with Marshall McLuhan), The Sixth Language, McLuhan Misunderstood: Setting the Record Straight (2013), and others. DESCRIPTION Over 6,000 years of literary civilisation, there have been perhaps 300 million authors: people capable of communicating their opinion beyond their own physical circles. Now, thanks to the Internet, in the historical blink of an eye, the number of authors has reached two billion people. In his book, "Human as Media. The Emancipation of Authorship", the media futurist Andrey Miroshnichenko examines the impact of emancipated authorship on the media, culture, and politics in closed and open societies. Miroshnichenko demonstrates that, becoming themselves the media, people unavoidably engage in the evolution of media activism. For the sake of response and better socialisation, the former audience gets increasingly infected by authorship and inevitably moves from everyday idle talk, to funny cats, then to communal subjects, and finally, to political activities. The conflict between emancipated authorship and the old broadcast media model will stir up antagonisms between developed and developing countries, and will also intensify social and cultural conflicts within developing countries. Andrey Miroshnichenko is a Russian media futurist, journalist, writer and public speaker, Ph.D., coordinator for the Russian Association of Futurologists, Fulbright-Kennan scholar (2012-2013), and the author of a number of books on linguistics, journalism and communications. He is also a regular contributor to influential Russian media outlets, including Forbes.ru, Slon.ru, The Moscow News, Colta.ru and others. Andrey Miroshnichenko is known for his concept of the Viral Editor and his research in the media sphere. After working in print media for twenty years, Miroshnichenko wrote his book, When Newspapers Die (2010), which became a bestseller in Russian media circles, subsequently leaving the press himself. Over the past few years, he has been consulting corporations and politicians on media. He also researches and advises on the development of new, old and corporate media. The author’s blog: http://human-as-media.com

    BE BORING. DON'T SOLVE PROBLEMS. AND ABOVE ALL, DON'T BE YOURSELF. Not exactly what you'd expect to hear from a communication expert, but these counterintuitive strategies are precisely what we need to interact productively and meaningfully in today's digital world. Our overreliance on quick, cheap, and easy means of "staying connected" is eroding our communication skills. Speed steamrolls thoughtfulness; self-expression trumps restraint. Errors and misunderstandings increase. And our relationships suffer.With startling insights and a dash of humor, "Stop Talking, Start Communicating" combines scientific research with real-world strategies to deliver a proven approach to more effective communication.""Only Geoffrey Tumlin could write a book about a serious problem--our mounting communication deficiencies--and make me laugh and learn all the way through it. Witty, smart, and 100 percent accurate, "Stop Talking, Start Communicating" points the way to a better conversational future."" -- Tina Morris, managing director at Standard & Poor's""An elegantly analytical, accessible, and enjoyable guide to improving interpersonal communication, "Stop Talking, Start Communicating" is a key resource for anyone who wants to be a difference-making leader, manager, or team member."" -- Eduardo Sanchez, deputy chief medical officer of the American Heart Association

    The solution: Access a broad array of talent wherever it exists. "Crowdstorm" shows you how to effectively leverage external networks to solicit, refine, and select ideas for innovation in a wide variety of fields from marketing to product development. By learning the processes and gathering the right tools, organizations will be able to attract and motivate talent to improve their approach to complex problem solving, idea creation, and innovation.Describes how organizations can find a new infrastructure to organize their work using extended communitiesBastian Unterberg is the founder and CEO of jovoto, a Berlin and NYC based consultancy shaping future work environments and dedicated to nurturing talent by leveraging the power of collaborationShaun Abrahamson is the founder and CEO of mutopo, working with organizations to help them benefit from large scale collaboration with experts and customers.The best solutions and innovations are waiting to be found. "Crowdstorm" gives you the tools to find the right people for your organization, right now.

    Unfortunately, more people are finding that they simply aren't clicking. Despite an authentic, human desire to connect, millions of people are simply predisposed to undermine social connection. The problem isn't always a lack of social skill, and these people are no more or less attractive than anyone else.The Roman philosopher Cicero defined friendship as an agreement in things sacred and profane, accompanied by good will and love. And Henry Adams, the first cosmopolitan American journalist said that to have one friend in life is much, two are rare and three are hardly possible. People tend to mistake acquaintances for friends, and unfortunately, many people don't have any true friends at all. Social Elephant: New Rules for Making Friends in Our Changing Social Economy is an amalgamation of personal experiences and academic research on friendship.