Book picks similar to
Adaptive: Scaling Empathy and Trust to Create Workplace Nirvana by Christopher Creel
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non-fiction
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Fish!: Omnibus
Stephen C. Lundin - 2006
This is a powerful collection of bestselling books that will help you love the work you do - even if you can't always do work that you love.
Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone
Shep Hyken - 2017
In fact, amazement is a habit that anyone can master--and Shep Hyken knows the tricks to making it your own.In Be Amazing or Go Home, Shep shares the secrets behind making his motto "Always Be Amazing!" an everyday lifestyle and shows how you too can become exceptional in business and in life. Drawing on the routines of incredible people, Shep demonstrates simple practices that can elevate your game, including:
Showing up ready to amazing
Being proactive
Craving feedback
Taking responsibility
Embracing authenticity
Focusing on excellence
Turning misery into magic
Once you master these habits, you'll be able to create trust, build stronger relationships, make sales, advance your career, and more. Now is the time to step out of the ordinary and step into amazing.
The Outward Mindset: How to Change Lives and Transform Organizations
The Arbinger Institute - 2019
This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.
Passion Capital: The World's Most Valuable Asset
Paul Alofs - 2012
These are intelligent, well-meaning answers but they are also completely wrong. More valuable than money, human resources, and intellectual property, Passion Capital is what separates leaders from followers, and innovators from imitators. It is the foundation upon which all other forms of capital are built. Passion is an emotion, but Passion Capital is tangible. It is the energy, intensity, and sustainability leaders use to build lasting value and competitive advantage. Organizations that possess Passion Capital – Apple, Johnson & Johnson, Four Seasons Hotels, the Montreal Canadiens, among others – lead their sectors, while those that rely on established forms of capital may get stuck in neutral and fail to achieve their full potential.Passion Capital presents seven principles for growing and investing in this new asset class and includes over fifty insightful stories drawn from business, not-for-profit, the arts sector, and politics. In this groundbreaking book, veteran business leader Paul Alofs ushers in a whole new way of thinking about the very definition of success and reveals how to acquire the world’s most valuable asset and apply it to your career, company, or cause.
The Case of the Bonsai Manager: Lessons from Nature on Growing
R. Gopalakrishnan - 2009
Will take 25-35 days
The New Manager's Handbook: 24 Lessons for Mastering Your New Role
Morey Stettner - 2002
From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem--and solve it quickly and effectively.The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:DelegateReview performanceThink strategicallyLead great meetingsGive and get results-oriented feedbackProvide directionSpeak with powerCriticize with honesty and tactAsk the right questionsMotivate average performersPrepare for changeAs a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.
Body Language It's what you don't say that matters
Robert Phipps - 2012
From getting a job to getting a pay rise, and from closing a deal to managing the people around you, it makes a big difference. Robert Phipps, one of the world's leading body language experts shows you how to make it work for you. Busting some of the biggest body language myths, Phipps shows how to read other people's body language and to use yours to succeed in business and life.Loaded with practical tips, this book covers everything you ever need to know about body language, in a variety of business situations: GreetingsMeetingsPartingsPresentationsNegotiationsMotivationDeceptionManagingInterviewingDisciplining
Hacking Leadership
Mike Myatt - 2013
Leadership isn't broken, but how it's currently being practiced certainly is. Everyone has blind spots. The purpose of Hacking Leadership is to equip leaders at every level with an actionable framework to identify blind spots and close leadership gaps. The bulk of the book is based on actionable, topical leadership and management hacks to bridge eleven gaps every business needs to cross in order to create a culture of leadership: leadership, purpose, future, mediocrity, culture, talent, knowledge, innovation, expectation, complexity, and failure. Each chapter:Gives readers specific techniques to identify, understand, and most importantly, implement individual, team and organizational leadership hacks. Addresses blind spots and leverage points most leaders and managers haven't thought about, which left unaddressed, will adversely impact growth, development, and performance. All leaders have blind-spots (gaps), which often go undetected for years or decades, and sadly, even when identified the methods for dealing with them are outdated and ineffective - they need to be hacked. Showcases case studies from the author's consulting practice, serving as a confidant with more than 150 public company CEOs. Some of those corporate clients include: AT&T, Bank of America, Deloitte, EMC, Humana, IBM, JP Morgan Chase, Merrill Lynch, PepsiCo, and other leading global brands. Hacking Leadership offers a fresh perspective that makes it easy for leaders to create a roadmap to identify, refine, develop, and achieve their leadership potential--and to create a more effective business that is financially solvent and professionally desirable.
The Growth Quotient: How to achieve sustainable professional growth and development (Growth Engineering Master Series, #1)
Subbarao Mukkavilli - 2020
Most of the skillsets we use today will be irrelevant very soon. Several jobs that exist today will be extinct. AI-powered apps and robots will replace all of them. Corona Pandemic has fast-tracked most of these developments. COVID is rewriting the rules of the game, and AI is automating them. Acute talent deficiency is another pandemic all of us will face very soon. Ok. Let us park the pandemics for some time and talk about our eyesight. The average human eyesight is around 20 by 20. People with 20/30 vision don’t get a driving license in most countries. Anything around 20/1000 is considered blindness. What about our mindsight? Is it 20/20? Much lesser. This book teaches you how to improve your mind-sight. This book introduces four different lenses. These lenses improve the mind-sight significantly. Let's talk about hunger now. Whenever we are hungry, our tummy sends multiple signals to the whole body. Immediately, our eyes start the search operation, and our tongue joins the mission with the taste sensors. The nose filters out the smells, and the mouth begins to secrete the saliva. The whole body works in tandem until we finish a plate or two—most of the time, over-cooperation results in super binging.What about our brains? Is it endowed with all these facilities? How do you know when the brain is hungry? How do you sense if someone feeds it toxic food?All successful leaders in the world have a Mind Position System™ fitted to their brains. The mid positioning system helps them to navigate through any tough and uncomfortable situation. You can also get this if you want. This book teaches you how to install one. Three aspects define your personality:What you haveWhat you dropWhat you pickThe foundational qualities you need to have:High AmbitionA strong Belief systemClarity on goals and ambitionsUndeterred DisciplineABCDs™ in short.The thoughts you need to drop:Unrealistic ExpectationsUnfounded FearGreedHatredEFGH in short.You need to pick four quotients (or lenses):1. Consciousness Quotient 2. Environmental Quotient 3. Digital Quotient4. Number QuotientThat's not all. You will learn to apply the following time tested methods at your workplace:GRIT method to achieve your goalsOPEN method for better communication SIMPLE method to for effective communication and presentation PATH method to get customer delightHEAL method to heal the wounded clients and team membersSUIT method to resolve team conflictsCALM method to overcome fear★★★★★ Jose Cornelio for Readers' FavoriteThe author has the gift of communicating complex ideas in a clear and accessible manner. In a world filled with distractions, Suram teaches leaders how to thrive and successfully accomplish work that matters. This is a book that anyone who wants to be an effective leader should read.
Sandler Success Principles: 11 Insights that will change the way you Think and Sell
David H. Mattson - 2012
Now they are revealed for you to learn and use in your own business and career. A remarkable and sometimes painful part of the process is uncovering the truth about yourself, including how your self-image was shaped sometimes carelessly and perhaps even cruelly. As you grasp the influence of these “old tapes,” you see how you have unknowingly sabotaged your potential for being at the top tier of sales professionals. You may be astonished to discover what inner dialogue and even demons you now may choose to control and override. The results? You enjoy a significant advantage over those you seek to impress and persuade, and master a predictable way to reach and exceed your career, business and financial goals. The enormous benefits of self-knowledge and imaginative new tools for self-management are at the heart of the challenging and exhilarating lifelong process of implementing the Sandler Success Principles.
No-Fail Habits
Michael Hyatt - 2020
Our work follows us home, even on weekends and vacations.The result is stress, burnout, and strained relationships. Ironically, burning the candle at both ends makes work quality suffer too.Days full of busyness, where you go to bed wondering where all the time went and why so little got done, is primarily the product of habit. One action triggering another that fills every moment of the day, crowding out anything that's not an emergency.It's automated overwork. And when a person succumbs to the stress and leaves for greener pastures, this “burnout pattern” follows them around from one job to the next.But there's good news . . .Self-automation can become your advantage as well.And it's all laid out in the newest book from Michael Hyatt & Company, No-Fail Habits.No-Fail Habits reveals how you can permanently drop habits that don't serve you.You'll also discover how to identify negative triggers and replace them with actions, habits, and rituals that free your time and give you the mental space for deep work—the fertile soil of accomplishment.No-Fail Habits is the blueprint for leveraging habits to build a life of success at work and in your personal life. No-Fail Habits will help you achieve more than you ever thought possible.
One Piece of Paper: The Simple Approach to Powerful, Personal Leadership
Mike Figliuolo - 2011
Through a series of simple questions, readers will create a living document that communicates their values, passions, goals and standards to others, maximizing their leadership potential.Outlines a clear approach for identifying a concise and meaningful set of personal leadership maxims by which leaders can live their lives Explains and applies four basic aspects of leadership: leading yourself, leading the thinking, leading your people, and leading a balanced life Generates a foundational document that serves as a touchstone for leaders and their teams Simple, applicable, and without pretense, One Piece of Paper provides a model for real leadership in the real world.
Organizational Behavior: Human Behavior at Work
John W. Newstrom - 1977
Blending theory with practice, this book provides applied advice.
Help! I Work with People: Getting Good at Influence, Leadership, and People Skills
Chad Veach - 2020
But what if being an effective leader isn't just about having innovative ideas and high levels of productivity? What if becoming a great leader is more about prioritizing self-awareness and people skills than production and performance?Help! I Work with People is not a book about leadership theory, but rather a handbook on how to connect with people and influence them for good.With his signature transparent and relatable storytelling, Chad Veach uses modern research and biblical principles to encourage you to lean into your leadership potential regardless of your level of influence or experience. In short and easily digestible chapters, he addresses the three phases of becoming a quality leader: - learning to lead the hardest person you will ever be in charge of--yourself- recognizing the power of becoming a people person- creating a culture and environment where the team's shared vision can growPeople are the most important part of life. Let's learn how to lead as if we like each other.
Job Interview Tips For Winners: 12 Key Ways To Land The Job
Steven Fies - 2015
On the hunt for a new job? This book will show you exactly how to ace your next interview. Learn what to say, how to act, what to wear, and how to prepare for common interview questions. Discover the questions you should ask your would-be employers, and how to present your strengths and weaknesses in the best possible light. Furthermore, learn eight ways you can immediately improve your body language - and understand how to make sure it doesn't sabotage you during your next interview. Steven Fies is a business consultant who advises human resources departments on hiring the right people. He is also a certified professional behaviors and motivators analyst with TTI Success Insights, a recognized leader in workplace performance research. Job Interview Tips For Winners is his concise, no-nonsense guide to acing your next interview and landing the job. If you're in the market for a new job and want a clear strategy for sharpening your interviewing skills, Job Interview Tips For Winners is for you. Simple and to the point, it will teach you the most critical interviewing skills in no time.