But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

    After giving over 5,000 talks in 70 countries Brian has become one of highest paid and most sought after public speakers in the world. And in this new book he reveals everything he’s learned over his 30 year career. It’s a must-read for anyone who wants to create a successful speaking career. Inside the 6-Figure Speaker, you’ll get all the tips, tricks, strategies and secrets Brian has used to build a speaking empire.With the lessons in this book, you’ll be able to build your own business as a 6-Figure Speaker.This book will show you: The 7 habits all 6-figure speakers use to stay fully booked, charge higher fees, and deliver the types of speeches that get them re-booked again and again The 4 point bullet plan for a 20 minute speech and how to easily expand it for 40, 60 and even 90 minute speeches. How to craft an electrifying title to your speech that has people saying “I’ve got to hear that” even if they’ve never heard of you! A step-by-step action plan to take everything you’ve learned and start building your business as a 6-figure speaker today. Readers should consider The 6-Figure Speaker their action guide to a successful and lucrative career as a speaker. It will become YOUR PLAY BOOK for finding and securing high-quality speaking engagements, charging higher fees so you can easily scale your business, and crafting unforgettable speeches that have your audience talking about you long after you’ve left the stage.It doesn’t matter if you’re just starting out, or if you’re someone with experience as a speaker. The 6 Figure Speaker has everything you need to get started, scale up and shortcut your journey to success as a speaker. Get Brian's latest book today!

    We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you work more productively with people on your team, in other departments, and in other organizations.Leading experts such as Daniel Goleman, Herminia Ibarra, and Morten Hansen provide the insights and advice you need to:• Forge strong relationships up, down, and across the organization• Build a collaborative culture• Bust silos• Harness informal knowledge sharing• Pick the right type of collaboration for your business• Manage conflict wisely• Know when not to collaborateLooking for more Must Read articles from Harvard Business Review? Check out these titles in the popular series:HBR’s 10 Must Reads: The EssentialsHBR’s 10 Must Reads on CommunicationHBR’s 10 Must Reads on InnovationHBR’s 10 Must Reads on LeadershipHBR’s 10 Must Reads on Making Smart DecisionsHBR’s 10 Must Reads on Managing YourselfHBR’s 10 Must Reads on Strategic MarketingHBR’s 10 Must Reads on Teams

    

    From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem--and solve it quickly and effectively.The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:DelegateReview performanceThink strategicallyLead great meetingsGive and get results-oriented feedbackProvide directionSpeak with powerCriticize with honesty and tactAsk the right questionsMotivate average performersPrepare for changeAs a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.

    Carson’s philosophies of serving one’s country, becoming role models for people with disadvantaged backgrounds, using the talents God has given you, embracing what success really is, and believing, youths and adults alike, that with hard work and perseverance, “you can do it.” And on May 4, 2015, Dr. Ben Carson declared himself a candidate for the Presidency of the United States of America.

    The good thing about these passages is that they're predictable, and with proper preparation, leaders not only can survive them to become stronger but can use these experiences to enhance their leadership, compassion, and effectiveness. This book lays out thirteen specific "leadership passages" based on research, interviews, and coaching of senior executives in such well-known companies as Johnson & Johnson, Novarits, Intel, GE, and Bank of America. For each passage, the authors describe what to expect, how the passage constitutes a choice point, and what effective leaders do to navigate and grow from the challenge. Some of the passages include: moving into a leadership role for the first time, dealing with significant failure for which you are responsible, derailing/losing your job, being acquired/merging, losing faith in the system, understanding the importance of children, family and friends, and personal upheavals such as divorce, illness, and death. The authors provide a wealth of practical tools and techniques to improve your leadership, along with real-life examples from recognizable leaders and breakthrough ways in which companies can use the concept of leadership passages to grow talent.

    Such change will not come from governments or corporations, she argues, but from the ageless process of thinking together in conversation. Turning to One Another encourages this process. Part I explores the power of conversation and the conditions-simplicity, personal courage, real listening, and diversity-that support it. Part II contains quotes and images to encourage the reader to pause and reflect, and to prepare for the work ahead-convening truly meaningful conversations. Part III provides ten "conversation starters"-questions that in Wheatley's experience have led people to share their deepest beliefs, fears, and hopes.

    Sears distils over 20 years’ experience as a management consultant and coach into six simple conversational structures that cover every management situation. A natural storyteller with a great narrative gift, Sears delivers his message in an entirely unique manner – as a work of business fiction. In this compelling and highly instructive tale you can follow the journey of newly promoted Operations Manager Sam Mitchell as he faces the everyday pressures and challenges of managing a team, and then relate his experiences to real life scenarios in your workplace. Conversation #1 – What can you do about that? Conversation #2 – Who should really own this? Conversation #3 – How should we be behaving? Conversation #4 – Who’s really doing this? Conversation #5 – Where are we heading? Conversation #6 – How are we doing?   This highly practical guide concludes with a simple how-to chapter, explaining why and how each conversation works, and when to use them, as well as providing accompanying tips and techniques. The Six Conversations of a Brilliant Manager is an instantly-applicable and hugely powerful toolkit for every manager and HR department looking to get the very best out of their people.

    Presenting the one and only Mr Paul Keating – at his straight-shooting, scumbag-calling, merciless best.Paul lets rip – on John Howard: “The little desiccated coconut is under pressure and he is attacking anything he can get his hands on.”On Peter Costello: “The thing about poor old Costello is he is all tip and no iceberg.”On John Hewson: “[His performance] is like being flogged with a warm lettuce.”On Andrew Peacock: “...what we have here is an intellectual rust bucket.”On Wilson Tuckey: “...you stupid foul-mouthed grub.”On Tony Abbott: “If Tony Abbott ends up the prime minister of Australia, you’ve got to say, God help us.”And that’s just a taste.

    Savidge was co-founder and head of legendary public relations company Savage and Best, the company that represented most of the artists associated with the scene, including Suede, Pulp, The Verve, Elastica, Kula Shaker, Spiritualized, Menswear, The Auteurs, and Black Box Recorder. Savidge published her first book, Lunch With The Wild Frontiers as Phill Savidge but had transitioned just prior to its publication and she is now known as Jane Savidge. In Lunch .. she suggests that Britpop came about by accident because she refused to represent any American bands. She subsequently ended up with an extremely accessible, media-friendly roster that lived around the corner and included the most exciting press-worthy acts of the era.Savidge's unique experience at the epicentre of Britpop led to many intimate, not entirely self-congratulatory encounters with a who's who of popular culture including Brett Anderson, Damon Albarn, Roy Orbison, David Bowie, Joe Strummer, Lou Reed, Michael Barrymore, Richard Ashcroft, Andrew Lloyd Webber, Mick Jagger, George Lucas, Damien Hirst, and Dave Stewart, among others. But did she really Sellotape a cassette of Suede's 'Animal Nitrate' single to a purple velvet cushion with a note that said 'another great disappointment' and then bike it to the NME? And could she and Jarvis Cocker really have fallen out simply because a journalist thought she was more glamorous than the Pulp front man?If you've ever wondered what it's like to represent Hirst, Cocker, and The Verve in the same decade, and then wake up in bed with Keith Allen in the Ritz in Paris courtesy of Mohammed Al Fayed then you should read this book. Imagine David Sedaris with a hangover and an expense account and you're halfway to appreciating the delinquent delights of Lunch With The Wild Frontiers.Savidge is currently working on her second book.

    After all, there’s no better place to experience God than in the loving, healthy community of a church. But what does an effective church look like? Is it possible to grow and be healthy at the same time? Pastor Robert Morris has experienced firsthand the spiritual and relational excitement of a growing, dynamic church. In The Blessed Church, Pastor Morris brings you practical wisdom for cultivating real growth by nurturing true and Biblical health in your spiritual community.“In The Blessed Church Robert Morris reveals why Gateway Church in Dallas–Fort Worth has become not just one of the largest churches in America but also one of the most influential. Robert’s devoted, attentive shepherding of this great fl ock is one reason why Gateway is so‘blessed.’ In The Blessed Church the biblical principles that lead to true success in the body of Christ are carefully explained. If you love the local church, as both Robert and I do, you won’t want to miss the insights found in this helpful and practical book.”—Dr. Tony Evans, senior pastor, Oak Cliff Bible Fellowship; and president, The Urban Alternative “Our world desperately needs healthy, vibrant churches, so I’m so thankful Robert Morris has written The Blessed Church—a book that draws on the Gateway ‘back story’ to describe the qualities of a healthy local church. More than anything, a heart for God and a love of people define the ministry of Pastor Morris and Gateway Church. If you want a growing vitality in your church, you will profit from every page of The Blessed Church.”—Chris Hodges, senior pastor, Church of the Highlands “How has your church remained so healthy while growing so quickly?” Robert Morris gets this question a lot. In other words, people want to know: “What’s your secret?” In The Blessed Church: The Simple Secret to Growing the Church You Love, Pastor Robert Morris unfolds why Gateway Church in suburban Dallas–Fort Worth is one of America’s fastest-growing, spiritually enriching local churches—and still one of its healthiest. Written for both church leaders and lay people, The Blessed Church looks at the qualities that make church “work” in the twenty-first century and how that can enrich your church—whatever its size or vision. With the humor and powerful stories he’s known for, Morris shows how every component of your church—including mission, church government, teaching, worship, small groups, giving, and outreach—can receive God’s richest blessings. Rather than bemoaning the problems of the contemporary evangelical church, The Blessed Church celebrates the expanding role of the body of Christ in the lives of individuals—starting right where you and your church are today.

    This tremendous time investment yields only modest returns. No organization made up of human beings is immune from the all-too-common meeting gripes: those that fail to engage, thosethat inadvertently encourage participants to tune out, and those that blatantly disregard participants' time.Most companies and leaders view poor meetings as an inevitable cost of doing business. But managers can take heart: researchers now have a clear understanding of the key drivers that make meetings successful. In The Surprising Science of Meetings, Steven G. Rogelberg, researcher and consultant tosome of the world's most successful companies, draws from extensive research, analytics and data mining, and survey interviews with over 5,000 employees across a range of industries to share the proven practices and techniques that help managers and employees enhance the quality of their meetings.For those who lead and participate in meetings, Rogelberg provides immediate direction, guidance, and relief, offering a how-to guide to change your working life starting today.

    Nationally syndicated columnist and sales trainer, Jeffrey Gitomer shows you how to convert "satisfied" customers into "loyal" customers.

    Financial collapse, climate change, resource depletion, and a growing gap between rich and poor are but a few of the signs. Otto Scharmer and Katrin Kaufer ask, why do we collectively create results nobody wants? Meeting the challenges of this century requires updating our economic logic and operating system from an obsolete “ego-system” focused entirely on the well-being of oneself to an eco-system awareness that emphasizes the well-being of the whole. Filled with real-world examples, this thought-provoking guide presents proven practices for building a new economy that is more resilient, intentional, inclusive, and aware.