It's Tuesday morning and on his drive into the office, Bill gets a call from the CEO. The company's new IT initiative, code named Phoenix Project, is critical to the future of Parts Unlimited, but the project is massively over budget and very late. The CEO wants Bill to report directly to him and fix the mess in ninety days or else Bill's entire department will be outsourced. With the help of a prospective board member and his mysterious philosophy of The Three Ways, Bill starts to see that IT work has more in common with manufacturing plant work than he ever imagined. With the clock ticking, Bill must organize work flow streamline interdepartmental communications, and effectively serve the other business functions at Parts Unlimited. In a fast-paced and entertaining style, three luminaries of the DevOps movement deliver a story that anyone who works in IT will recognize. Readers will not only learn how to improve their own IT organizations, they'll never view IT the same way again.

    As newly appointed captain of the USS Santa Fe, a nuclear-powered submarine, he was responsible for more than a hundred sailors, deep in the sea. In this high-stress environment, where there is no margin for error, it was crucial his men did their job and did it well.But the ship was dogged by poor morale, poor performance, and the worst retention in the fleet. Marquet acted like any other captain until, one day, he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why the order wasn't challenged, the answer was "Because you told me to." Marquet realized he was leading in a culture of followers, and they were all in danger unless they fundamentally changed the way they did things. That's when Marquet took matters into his own hands and pushed for leadership at every level. Turn the Ship Around! is the true story of how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy's traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control. Before long, each member of Marquet's crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became fully engaged, contributing their full intellectual capacity every day, and the Santa Fe started winning awards and promoting a highly disproportionate number of officers to submarine command.No matter your business or position, you can apply Marquet's radical guidelines to turn your own ship around. The payoff: a workplace where everyone around you is taking responsibility for their actions, where people are healthier and happier, where everyone is a leader.

    His second book is the natural extension of Start with Why, expanding his ideas at the organizational level. Determining a company’s WHY is crucial, but only the beginning. The next step is how do you get people on board with your WHY? How do you inspire deep trust and commitment to the company and one another? He cites the Marine Corps for having found a way to build a culture in which men and women are willing to risk their lives, because they know others would do the same for them. It’s not brainwashing; it’s actually based on the biology of how and when people are naturally at their best. If businesses could adopt this supportive mentality, employees would be more motivated to take bigger risks, because they’d know their colleagues and company would back them up, no matter what. Drawing on powerful and inspiring stories, Sinek shows how to sustain an organization’s WHY while continually adding people to the mix.

    But being a great ScrumMaster, one who truly embodies the principles of servant-leadership and helps move a team to the high performance levels possible with Scrum, is much harder and much more elusive. In his over ten years of coaching numerous Scrum teams, the highly-respected and experienced Scrum coach Geoff Watts has identified patterns that separate a good ScrumMaster from a great one. In this book, he not only illustrates these patterns through stories of his own experiences and those of the many Scrum teams he has encountered but offers practical guidance for you on your own path to greatness.In this book you will learn:The skills and characteristics of great ScrumMastersHow to generate, maintain and increase engagement from the teamHow to increase the effectiveness of the Scrum meetings, such as retrospectives and daily scrums.How to foster a more creative and collaborative teamHow to increase the performance of the teamHow to know when you are a successful ScrumMaster\Scrum Mastery is for practicing ScrumMasters who want to develop themselves into a great servant-leader capable of taking their teams beyond simple process compliance.Comments on the bookMike Cohn, in his foreword for the book, said:"Most books rehash well-trod territory and I don’t finish them any wiser. I am positive I will be referring back to this book for many years" Roman Pichler, author of Agile Product Management with Scrum: Creating Products That Customers Love said:"I am thoroughly impressed with how comprehensive and well-written the book is. It will be indispensable for many people"Jean Tabaka, Agile Fellow, Rally Software:"Geoff brings us a personal and inspired peak into what truly moves us from good to great: great in how we serve; great in how we lead; great in how we create mastery in our teams and organizations; and, great in how we recognize the impediments to our own growth to greatness. Scrum mastery is a skill that can be honed and Geoff gives us rich tools to sharpen our craft."

    Author Matt Blumberg, a technology and marketing entrepreneur, knows this all too well. Back in 1999, he started a company called Return Path, which later became the driving force behind the creation of his blog, OnlyOnce--because "you're only a first time CEO once."Now, more than a decade later, he's written "Startup CEO." As the fifth book in the "StartUp Revolution" series, this reliable resource is based on Blumberg's experience as a startup CEO and covers a number of issues he's faced over the dozen years he's been a CEO.Offers valuable insights into how the CEO sets the overall vision and strategy of the company and communicates it to all stakeholdersDiscusses how to build a company's human capital by recruiting, hiring, and retaining the very best talentExamines how a CEO must align available resources with the company's strategy in order to ensure successAddresses what it takes to master the "How" of being a CEO--from leading an executive team to managing in any type of marketEngaging and informative, this book is essential reading for any, and every, CEO.

    Views are radically changing on practices to ensure the employees perform consistently well over many years. In this book, Sri Sri offers valuable tips for managers and leaders to become more effective in their roles and also on how to develop a conducive work environment so that both the employees and the organisation add value to each other.“Management begins in the mind.When the mind manages itself better,it can manage anything.”H. H. SRI SRI RAVI SHANKAR

    Written in six parts between 2009 and 2013 by Venkatesh Rao on ribbonfarm.com, and "Slashdotted" twice, this widely acclaimed series examines organizational dynamics through the lens of the NBC show, The Office and offers a comprehensive tragic philosophy of work for the modern world.

    The book covers all roles, rules and the main principles underpinning Scrum, and is based on the Scrum Guide Edition 2013. A broader context to this fundamental description of Scrum is given by describing the past and the future of Scrum. The author, Gunther Verheyen, has created a concise, yet complete and passionate reference about Scrum. The book demonstrates his core view that Scrum is about a journey, a journey of discovery and fun. He designed the book to be a helpful guide on that journey. Ken Schwaber, Scrum co-creator says that this book currently is the best available description of Scrum around. The book combines some rare characteristics: It describes Scrum in its entirety, yet places it in a broader context (of past and future). The author focuses on the subject, Scrum, in a way that it truly supports the reader. The book has a language and style in line with the philosophy of Scrum. The book shows the playfulness of Scrum. David Starr and Ralph Jocham, Professional Scrum trainers and early agile adopters, say that this is the ultimate book to be advised as follow-up book to the students they teach Scrum to and to teams and managers of organizations that they coach Scrum to."

    What’s below the waterline? What’s deep inside the best leaders that makes them different?Mark Miller contends it is their leadership character. In his latest enlightening and entertaining business fable, he describes the five unique character traits exhibited by exceptional leaders and how to cultivate them.The Heart of Leadership begins with young and ambitious Blake Brown being passed over for a desperately wanted promotion, despite an outstanding individual performance. Confused and frustrated, he turns to his former mentor, Debbie Brewster. Rather than attempting to solve Blake’s problem for him, she sends him on a quest to meet with five of his late father’s colleagues, each of whom holds a piece of the puzzle he’s trying to solve.As Blake puts the pieces together, he discovers that in the final analysis, a lack of skills isn’t what holds most leaders back; skills are too easy to learn. Without demonstrated leadership character, however, a skill set will never be enough. Most often, when leaders fail to reach their full potential, it is an issue of the heart. This is Blake’s ultimate revelation.This book shows us that leadership needn’t be the purview of the few—it is within reach for millions around the world. The Heart of Leadership is a road map for every person who desires to make a difference in the lives of others and become a leader people want to follow.

    . . joy. As a package-delivery person once remarked, “I don’t know what you do, but whatever it is, I want to work here.”Every year, thousands of visitors come from around the world to visit Menlo Innovations, a small software company in Ann Arbor, Michigan. They make the trek not to learn about technology but to witness a radically different approach to company culture.CEO and “Chief Storyteller” Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. His own experience in the software industry taught him that, for many, work was marked by long hours and mismanaged projects with low-quality results. There had to be a better way.With joy as the explicit goal, Sheridan and his team changed everything about how the company was run. They established a shared belief system that supports working in pairs and embraces making mistakes, all while fostering dignity for the team.The results blew away all expectations. Menlo has won numerous growth awards and was named an Inc. magazine “audacious small company.” It has tripled its physical office three times and produced products that dominate markets for its clients.Joy, Inc. offers an inside look at how Sheridan and Menlo created a joyful culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results. Sheridan also shows how to run smarter meetings and build cultural training into your hiring process.Joy, Inc. offers an inspirational blueprint for readers in any field who want a committed, energizing atmosphere at work—leading to sustainable business results.

    Rose Randall is the archetypical reluctant project manager. Following a painful project failure years ago, Rose s life is cast into chaos when she is once again thrown into the role against her wishes. Faced with a struggling project, help comes from an unexpected source guiding Rose in the direction of Real Options.When you have read Commitment , you:* understand what the Real Options model is;* can apply the Real Options model to manage project risks successfully;* understand why much of your life involves options that you currently are treating as commitments;* see the world through a different filter opening up many new possibilities;* understand the difference between Commitments and Options.Because the book will:* provide specific examples of how a project can manage its risks using the Real Options model;* outline a simple technique for making decisions;* make you aware of all the decisions you make every day;* build your confidence in your ability to decide when to commit and when to leave options open.In short, this book is indispensable for new and experienced project managers plus anyone else who is interested in knowing more about managing large projects.

    This book demystifies agile methodologies: why they’re designed the way they are, what problems they address, and the values, principles, and ideas they embody.Learning Agile helps you recognize the principles that apply to development problems specific to your team, company, and projects. You’ll discover how to use that information to guide your choice of methodologies and practices.With this book you’ll learn:Values that effective software teams possessThe methodologies that embody those valuesThe practices that make up those methodologiesAnd principles that help you bring those values, methodologies, and practices to your team and your company

    You will be surprised at how efficient and easy to manage your team becomes when you master these essential skills.This handy, pocket-sized guide reveals time-tested ways to boost the performance and productivity of your employees, including how to:• Define work, assign it, and set measurable, targeted standards for performance• Match skills to job requirements• Use Management by Objectives to delegate longer-term tasks to trusted team members• Monitor, control, and keep on top of projects with minimum effort• Turn delegation into a teaching tool and build the confidence of your staff• Provide useful feedback and elicit active participation• Avoid reverse delegation• Free up time for higher-level tasks only you can tackle• And much moreDone right, delegation and supervision allow your employees to learn, grow, and become more capable. Your success will skyrocket as you increase the quality and quantity of results, and build the loyalty, involvement, and commitment of your people.

    Kanban leverages visual management techniques to involve stakeholders and to facilitate understanding of how the work works. Through limiting the amount of work in process, and by focusing on finishing that work as soon as possible, kanban helps you to adjust demand to capacity, to reduce lead times and to create a driver for continuous improvement.Kanban in Action is a down-to-earth, no-frills, get-to-know-the-ropes introduction to kanban. It's based on the real-world experience and observations from two kanban coaches who have introduced this process to dozens of teams. In this book, you'll discover basic but powerful techniques on how to visualize and track work, how to construct a kanban board, how to visualize queues and bottlenecks, and much much more. You'll learn the principles of why kanban works as well as nitty-gritty details like how to use different color stickies to help you organize and track your work items.

    Through cutting-edge research and case studies from leading organizations, including Spotify, Ericsson, Intuit, GE Healthcare, Pixar, CareerBuilder, and Intel, you'll discover proven patterns for developing that mindset. You'll see how to cultivate product teams that act like successful startups, create the kind of efficiency that attracts customers, and leverage the talents of bright, creative people. The Poppendiecks weave lean principles throughout this book, just as those principles must be woven throughout the fabric of your truly lean organization. Learn How To Start with an inspiring purpose, and overcome the curse of short-term thinking Energize teams by providing well-framed challenges, larger purposes, and a direct line of sight between their work and the achievement of those purposes Delight customers by gaining unprecedented insight into their real needs, and building products and services that fully anticipate those needs Achieve authentic, sustainable efficiency without layoffs, rock-bottom cost focus, or totalitarian work systems Develop breakthrough innovations by moving beyond predictability to experimentation, beyond globalization to decentralization, beyond productivity to impact Lean approaches to software development have moved from novelty to widespread use, in large part due to the principles taught by Mary and Tom Poppendieck in their pioneering books. Now, in The Lean Mindset, the Poppendiecks take the next step, looking at a company where multidiscipline teams are expected to ask the right questions, solve the right problems, and deliver solutions that customers love.

    With networked technology, disconnecting is becoming increasingly more difficult. In order to build productive and trusting relationships, we must learn skills that will enable us to build trust, coordinate our commitments more effectively, listen to each other and build networks of commitments for the sake of producing value for ourselves, for our families, for the organizations in which we participate, for our communities, and for our world as a whole. The essays in this collection offer a framework for developing more effective, productive relationships in the workplace or in any context where a person must coordinate with others to make something happen. The essays describe how to effectively make commitments that allow us to create something of value. Describing Flores' network of commitments/conversations for action framework, a framework that has been cited in more than three thousand books, the author paints a vivid view of language as action rather than just words that transfer information from one place (the speaker) to another (the listener). When people engage in conversations, commitments are made, and spaces of possibilities are opened up. Therefore, the theme is of "instilling a culture of commitment" in our working relationships, allowing us to focus on what we are creating of value together rather than the ongoing stress of attempting to calculate tradeoffs of individual interests. Edited by Maria Flores Letelier, it was Maria's mission to make available works that had rested as private papers in hard copy form only for twenty to thirty years. She selected and edited a group of essays and placed them in an effective order for the reader.

    This radically simple concept is the heart of Leaders Open Doors.This book presents a fresh and unique take on leadership that will benefit experienced leaders and those just starting their leadership journeys. With a little courage, anyone at any level can be a leader.Drawing on two decades of experience, author and speaker, Bill Treasurer, in this new second edition, combines personal stories and anecdotes to illustrate how (and how not) to inspire people. He approaches these ideas with the belief that great leadership is not hierarchical--it is the peoples' willingness to take initiative and reach their goals that is crucial to successful leadership.

    As is belief, so is behavior, so is business. This is Business Sutra, a very Indian way of doing business.It is very different from Management Science, taught in business schools around the world, which does not factor in belief, because belief is subjective truth, hence cannot be measured.Despite the veneer of objectivity, Management Science is rooted in Western belief. Just as ancient Greeks celebrated Elysium, much-cherished heaven of heroes, and the Bible speaks of the Promised Land, ultimate destination of faithful, Management Science is goal-oriented, obsessed with vision, mission, objectives, milestones, and targets.By contrast, Business Sutra is gaze-oriented. Great value is placed on the practice of darshan: how we see the world and our relationship with Lakshmi, goddess of wealth, whose image adorns Hindu homes, Jain temples and Buddhist stupas.If we believe that wealth is something that needs to be pursued, we end up turning the workplace into a rana-bhoomi, a battleground of investors, regulators, employers, employees, vendors, competitors and customers.If we believe that wealth is something that needs to be attracted, we end up turning the workplace into a ranga-bhoomi, a playground where everyone is happy.Communicated symbolically through the stories, symbols and rituals of India, which have been transmitted across the subcontinent for centuries, Business Sutra reveals a radically different approach to management, business, goverance, leadership, even economics and politics, that India seems to have forgotten, and the world has overlooked.Who better to unravel it than India’s foremost mythologist, renowned speaker, columnist, author, leadership coach and Chief Belief Officer of Future Group, Devdutt Pattanaik.He reveals how Management Science is based on the assumption that the world is finite, certain, controllable and linear. But in a global village, where everything is volatile and vibrant, there is need for a theory that is more comfortable with infinity, diversity, uncertainty and non-linear modes of thinking. Hence, Business Sutra.

    But all too often we fail to adapt, clinging to outdated models that are no longer delivering the results we need.The brains behind The Business Model Navigator have discovered that just 55 business models are responsible for 90% of the world's most successful businesses. These 55 models - from the Add-On model used by Ryanair to the Subscription model used by Spotify - provide the blueprints you need to revolutionise your business and drive powerful change.As well as providing a practical framework for adapting and innovating your business model, this book also includes each of the 55 models in a quick-read format that covers:What it is Who invented it and who uses it now When and how to apply it "An excellent toolkit for developing your business model."Dr Heinz Derenbach, CEO, Bosch Software Innovations

    Sooner or later, you have a board of directors, three to five (or even seven) Type A personalities who seek your attention and at times will tell you what to do. While you might be hesitant to form a board, establishing an objective outside group is essential for startups, especially to keep you on track, call you out when you flail, and in some cases, save you from yourself. In Startup Boards, Brad Feld—a Boulder, Colorado-based entrepreneur turned-venture capitalist—shares his experience in this area by talking about the importance of having the right board members on your team and how to manage them well. Along the way, he shares valuable insights on various aspects of the board, including how they can support you, help you understand your startup's milestones and get to them faster, and hold you accountable. Details the process of choosing board members, including interviewing many people, checking references, and remembering that there should be no fear in rejecting a wrong fit Explores the importance of running great meetings, mixing social time with business time, and much more Recommends being a board member yourself at some other organization so you see the other side of the equation Engaging and informative, Startup Boards is a practical guide to one of the most important pieces of the startup puzzle.

    Haydn Shaw, popular business speaker and generational expert, has identified 12 places where the 4 generations typically come apart in the workplace (and in life as well). These sticking points revolve around differing attitudes toward managing one's own time, texting, social media, organizational structure, and of course, clothing preferences. If we don't learn to work together and stick together around these 12 sticking points, then we'll be wasting a lot of time fighting each other instead of enjoying a friendly and productive team. Sticking Points is a must-read book that will help you understand the generational differences you encounter while teaching how we can learn to speak one another's language and get better results together.

    They're made. The ability to effectively lead teams, transform entire organizations, and achieve ambitious goals comes not from an inherent set of personality traits but from the mastery of a specific set of skills essential to the success of leaders at many levels and in many fields.

    It is a series of candid, timeless essays on the nature of the people who occupy the ranks of the military services. "The Armed Forces Officer" highlights that our military is not just a collection of machines, processes, and regulations, but a very human endeavor whose proper understanding requires acknowledging that humans are what make our military the complex, potent, and wonderful organization that it is-a truth that can be applied to any organization, military or civilian, composed of people and all their mysterious complexities. This is a republication of the 1950 edition of "The Armed Forces Officer." This edition includes an introduction and notes by Colonel Robert E. Davis, USMC (Ret).

    Leadership at the top is being redefined as boards take a more active role in decisions that once belonged solely to the CEO. But for all the advantages of increased board engagement, it can create debilitating questions of authority and dangerous meddling in day-to-day operations. Directors need a new road map—for when to lead, when to partner, and when to stay out of the way.Boardroom veterans Ram Charan, Dennis Carey, and Michael Useem advocate this new governance model—a sharp departure from what has been demanded by governance activists, raters, and regulators—and reveal the emerging practices that are defining shared leadership of directors and executives. Based on personal interviews and the authors’ broad and deep experience working with executives and directors from dozens of the world’s largest firms, including Apple, Boeing, Ford, Infosys, and Lenovo, Boards That Lead tells the inside story behind the successes and pitfalls of this new leadership model and explains how to:• Define the central idea of the company• Ensure that the right CEO is in place and potential successors are identified• Recruit directors who add value• Root out board dysfunction• Select a board leader who deftly bridges the divide between management and the board• Set a high bar on ethics and riskWith a total of eighteen checklists that will transform board directors from monitors to leaders, Charan, Carey, and Useem provide a smart and practical guide for businesspeople everywhere—whether they occupy the boardroom or the C-suite.

    The research (over 15 years of it with sellers like you!) and anecdotes from actual sales calls will show you exactly how to become more effective in all stages of your sales process. You will advance the sale more efficiently when you use DISCOVER Questions™ and the sales approach described in this book.

    But when new Scrum practitioners attempt to apply Scrum theory and high-level approaches in actual projects, they often find it surprisingly difficult. In Scrum Shortcuts without Cutting Corners, Scrum expert Ilan Goldstein helps you translate the Scrum framework into reality to meet the Scrum challenges your formal training never warned you about. Drawing on his extensive agile experience in a wide range of projects and environments, Goldstein presents thirty proven, flexible shortcuts for optimizing Scrum processes, actions, and outcomes. Each shortcut walks you through applying a Scrum approach to achieve a tangible output. These easy-to-digest, actionable patterns address a broad range of topics including getting started, quality and metrics, team members and roles, managing stakeholders, estimation, continuous improvement and much more. Whatever your role, Scrum Shortcuts without Cutting Corners will help you take your Scrum skills to the next level and achieve better results in any project you participate in.

    In "Creative Followership: In the Shadow of Greatness," Collins uses personal illustrations and stories to tell how he discovered and used his "Creative Followership Principles" for a successful and satisfying thirty-two-year career of service. Collins hopes to offer an inspiring message for men and women entering or redirecting their careers. He says, "My mission is to use my life experience to motivate others to venture out on a journey of discovery and adventure."Starting at the age of twelve, he delivered groceries on a bicycle for a neighborhood store. By the time he retired, he was the chief operating officer of a one-billion-dollar restaurant chain. A real success story!Creative Followership" promises readers a better route to success and satisfaction than the over-emphasized pursuit of leadership roles. Collins begins "Creative Followership" with his unrealized search for a formula to become a leader. He reminds readers why leadership cannot be taught. He points out that only those who have followers are leaders, and that followers choose to follow a leader because of a unifying purpose that they can share. For example, Collins describes his absolute loyalty to Truett Cathy, founder of Chick-fil-A, which he claims resulted in Truett's unwavering support of him as Truett's "Chief Follower.He also explains how he built his career using these Creative Followership Principles, which are easily transferable and usable for any individual in any organization. Jimmy's own journey to becoming a business executive and receiving the recognition and reward that followed is living proof of the effectiveness of these principles.

    A career in a global company brings a lot interesting moments but neither the career growth, nor the work on the top itself is ever easy. The well-being of the company, its employees and investors will depend on you, on your decision-making, your priorities and your ability to handle stress.Inna Kuznetsova in the former IBM's Vice President for WW Sales and Marketing of Systems Software and the bestselling author of "Up! The practical approach to career growth" . In 2012 she stepped up to join the executive board of CEVA Logistics as its new Chief Commercial Officer. CEVA is a $9B company, a leaders in global logistics and SCM optimization, doing business in 160 countries.In her second book Inna talkes about the transition to the senior management: what it brings, what it takes and what helps during the initial adjustment process. Even those who never plan to grow to that level may find plenty of advice that helps to resolve the office problems and improve the relationship with their management. This book - just like the previous book of the same author, "Rising up!" - is based on the unique practical experience in management and may help its readers to bring the most ambitions career plans to life.

    The book will do that through examples of how innovative practices can dramatically improve the success of change programs. These practices combine ideas from the Agile, Lean Startup, change management, organizational development and psychology communities. This book will change how you think about change. In this book we will cover: Why does change resistance emerge and what you should NOT do about it. And of course, how to harness that human reaction to the benefit of all involved in the change process. Step-by-step descriptions of how we combined ideas from many change methods and frameworks to develop a customized change management process that was right for The Commission. How you can customize your own change program just like we did at The Commission. How you can involve the people affected in the change in the design of that change. Directly contributing to the success of the change program. A newly appointed CIO had shaken the place up with some big changes, including a transition away from traditional management practices and towards Agile practices. How to implement these modern approaches to management in a very traditional organization? A new approach to change was needed. Lean Change Management was needed. This book describes how myself and team of change agents helped The Commission transform from an old-school public sector to a modern Agile organization. Was it easy? Of course not. But it was possible because of the innovative practices for Change Management that I describe in this book.

    For many routine choices, from shopping to investing, we can make good decisions simply by avoiding common errors, such as searching only for confirming information or avoiding the hindsight bias. But as Phil Rosenzweig shows, for many of the most important, more complex situations we face--in business, sports, politics, and more--a different way of thinking is required. Leaders must possess the ability to shape opinions, inspire followers, manage risk, and outmaneuver and outperform rivals. Making winning decisions calls for a combination of skills: clear analysis and calculation--left brain--as well as the willingness to push boundaries and take bold action--right stuff. Of course leaders need to understand the dynamics of competition, to anticipate rival moves, to draw on the power of statistical analysis, and to be aware of common decision errors--all features of left brain thinking. But to achieve the unprecedented in real-world situations, much more is needed. Leaders also need the right stuff. In business, they have to devise plans and inspire followers for successful execution; in politics, they must mobilize popular support for a chosen program; in the military, commanders need to commit to a battle strategy and lead their troops; and in start-ups, entrepreneurs must manage risk when success is uncertain. In every case, success calls for action as well as analysis, and for courage as well as calculation. Always entertaining, often surprising, and immensely practical, Left Brain, Right Stuff draws on a wealth of examples in order to propose a new paradigm for decision making in synch with the way we have to operate in the real world. Rosenzweig's smart and perceptive analysis of research provides fresh, and often surprising, insights on topics such as confidence and overconfidence, the uses and limits of decision models, the illusion of control, expert performance and deliberate practice, competitive bidding and new venture management, and the true nature of leadership.

    According to Kaiser, successful arts organizations pursue strong programmatic marketing campaigns that compel people to buy tickets, enroll in classes, and so on—in short, to participate in the organization’s programs. Additionally, they create exciting activities that draw people to the organization as a whole. This institutional marketing creates a sense of enthusiasm that attracts donors, board members, and volunteers. Kaiser calls this group of external supporters the family. When this hidden engine is humming, staff, board, and audience members, artists, and donors feel confidence in the future. Resources are reinvested in more and better art, which is marketed aggressively; as a result, the “family” continues to grow, providing even more resources. This self-reinforcing cycle underlies the activities of all healthy arts organizations, and the theory behind it can be used as a diagnostic tool to reveal—and remedy—the problems of troubled ones. This book addresses each element of the cycle in the hope that more arts organizations around the globe—from orchestras, theaters, museums, opera companies, and classical and modern dance organizations to service organizations and other not-for-profit cultural institutions—will be able to sustain remarkable creativity, pay the bills, and have fun doing so!

    "The Professional ScrumMaster's Handbook" is a practical, no-nonsense guide to helping you become an inspiring and effective ScrumMaster known for getting results. This book goes into great detail about why it seems like you're fighting traditional management culture every step of the way. You will explore the three roles of Scrum and how, working in harmony, they can deliver a product in the leanest way possible. You'll understand that even though there is no room for a project manager in Scrum, there are certain "management" aspects you should be familiar with to help you along the way. Getting a team to manage itself and take responsibility is no easy feat; this book will show you how to earn trust by displaying it and inspiring courage in a team every day. "The Professional ScrumMaster's Handbook" will challenge you to dig deep within yourself to improve your mindset, practices, and values in order to build and support the very best agile teams. What you will learn from this book Create and maintain an impediment backlog to support continuous improvement for you, your team, and your organization How to tell the difference between an obstacle and a true constraint Create a culture transition map to help your team and organization deliver quickly and flexibly Work through exercises to help co-workers and management discover for themselves a new way of approach

    Practitioners have found it to be comparatively fast and simple, but its greatest value is that the clean solution is discovered and developed by the client.Find Out More:A free pdf download of the introductory pages is available from www.cleanapproachesforcoaches.com

    You can exercise your leadership skills, once you know how to lead. Read these essays and chapters, and then you can start practicing your problem solving leadership.This is the readings book we provide to the Problem Solving Leadership workshop participants.

    

    The Email Field Guide covers both why email has become such a problem for everyone and how to manage it more effectively. The book was built entirely in iBooks Author and features a gorgeous craftsman-inspired design. There are 36 screencasts, 8 audio interviews, over 46,000 words, and other rich-media assets to help you become the boss of your email. The material is accessible to beginners and power users alike with a thoughtful, fun, and systematic approach to managing your email.Chapters include:1. The Email ProblemWhat is it about email and why does it make us crazy? This problem of overwhelming mail isn't new. It has existed a long time but the digital age makes it worse, exponentially.2. Tactical EmailThis chapter explains some of the best practices for managing email from any platform. Topics include inbox management, email bankruptcy, best practices for processing your inbox including a detailed workflow, email notifications, reply write order, best practices for Cc: and Bcc: email, how and when to Reply All, creating useful subject lines, inline replies, email signatures, and automated replies.3. How Email WorksIf you want a leg up against email, you need to understand how it ticks. This chapter explains in plain language the basics of most email technologies including POP, IMAP, iCloud, Gmail, and Microsoft Exchange. This chapter also explains the most common email settings and how they work. Finally, this chapter describes some third party services that use these email technologies to help you manage your email better.4. Apple MailApple's own email application is the most popular email client for the Mac, iPad, and iPhone. There is a lot of power under the hood in Apple Mail and this chapter explains how to get the most from Apple Mail on the Mac, iPad, and iPhone including set-up, sending, receiving, filing, keyboard shortcuts, managing email, VIPs, smart mailboxes, mail rules, automation, Apple Mail plug-ins, and much more.5. GmailGmail has some truly unique features. Learn how to use Gmail features like inbox categories, labels, stars, keyboard shortcuts, server-side mail rules, and other power user tips to get the most from Gmail.6. Other Mail ClientsThis chapter includes a survey of other mail clients for the Mac, iPad, and iPhone with explanations of their best features and ideal uses.7. Fighting SpamLearn about why you get so much Spam and the best tools and workflows to get rid of it.8. Email SecuritySecurity should be important to every email users. This chapter explains about common email security issues including appropriate passwords, 2-factor authentication, phishing attacks, and email encryption. This chapter also demonstrates how to encrypt PDFs before sending as email attachments.9. Archiving and Storing EmailAs our email libraries grow, we require tools to archive, PDF, and save all or portions of our email. This chapter shows you how.10. Email WorkflowsThe author shares an extended explanation of how he manages email. Also, listen to audio interviews of other power users from several walks of life, ranging from surgeons to movie stars, and learn and how they manage email. Interviews include Serenity Caldwell, Rob Corddry, Merlin Mann, Fraser Speirs, Jeff Taekman, Aisha Tyler, David Wain, and Gabe Weatherhead. This is the fourth book in the MacSparky Field Guide Series. This book is a large file (1.1 GB) and includes extensive media, screenshots, illustrations, audio interviews, and nearly 1.5 hours of video screencasts. https://itunes.apple.com/it/book/emai...

    That’s what bosses are for, right? But maybe the boss isn’t the best person to make the call.That’s the conclusion Dennis Bakke came to, and he used it to build AES into a Fortune 200 global power company with 27,000 people in 27 countries. He used it again to create Imagine Schools, the largest non-profit charter-school network in the U.S.As a student at Harvard Business School, Bakke made hundreds of decisions using the case-study method. He realized two things: decision-making is the best way to develop people; and that shouldn't stop at business school. So Bakke spread decision-making throughout his organizations, fully engaging people at all levels. Today, Bakke has given thousands of people the freedom and responsibility to make decisions that matter.In The Decision Maker, a leadership fable loosely based on Bakke's experience, the New York Times bestselling author shows us how giving decisions to the people closest to the action can transform any organization.The idea is simple.The results are powerful.When leaders put real control into the hands of their people, they tap incalculable potential. The Decision Maker, destined to be a business classic, holds the key to unlocking the potential of every person in your organization.

    Best-selling professional development expert Jim Knight delivers a surefire method for harnessing the potential of video to reach new levels of excellence in schools. Focus on Teaching details:Strategies that teachers, instructional coaches, teams, and administrators can use to get the most out of using video Tips for ensuring that video recordings are used in accordance with ethical standards and teacher/student comfort levels Protocols, data gathering forms, and many other tools to get the most out of watching video

    All men (and women) are created equal, but that doesn't mean that they are all the same. Entrepreneurs are different. Small business owners make up 3% of America s population, but they create two-thirds of the new jobs in our economy. They are hunters, and hunters have provided for others for thousands of years. Management books tell entrepreneurs how to become farmers. They try to teach hunters to run their businesses using a farming cycle. Ancient farming wisdom has been translated into the modern day management tasks of planning, budgeting, standardizing, and measuring. Entrepreneurs hunt. They don't manage. They explore rather than analyze. They build companies with vision, creativity and tenacity; not with policies and procedures. Entrepreneurs are the hunters of the 21st century. If you take on the risks and responsibilities of owning a business, at least it should be fun. From the ambition that captures an entrepreneur and drives him to take the plunge of starting up, to the unexpected pitfalls of runaway success, Hunting in a Farmer's World examines why business owners are different from the people who work for them. John F. Dini draws on thousands of hours of face to face coaching with entrepreneurs, using the personal true stories of successful owners to drive home the challenges, rewards, exhilaration and terror of being a business owner. Hunting in a Farmer's World celebrates the differences that drive entrepreneurs. It is filled with the stories of real business owners who overcame real challenges including those that accompany success. You deserve to run a business in a way that makes sense to you. It s time to stop reading management books, and read an ownership book. It s time to be proud that you are Hunting in a Farmer s World.

    The Reflective Journal is a thoughtful and encouraging introduction to critically reflective practice. With space to write your reflections, it will give you a place to capture your learning and a structure to record your development. As a powerful tool for processing your thoughts, feelings and actions, it will lead you to a deeper understanding of yourself and your work so that you can develop your practice and achieve your professional goals. Written for students on a range of courses from education and social work to business, counselling and health, it will also be invaluable for those on placement or in professional practice.

    Every so often employees are sent to “Brainstorm Island”: an off-site replete with trendy lectures, creative workshops, and overenthusiastic facilitators. But once they return, it’s back to business as usual.Innovation experts Paddy Miller and Thomas Wedell-Wedellsborg suggest a better approach. They recommend that leaders at all levels become “innovation architects,” creating an ecosystem in which people engage in key innovation behaviors as part of their daily work.In short, this book is about getting to a state of “innovation as usual,” where regular employees—in jobs like finance, marketing, sales, or operations—make innovation happen in a way that’s both systemic and sustainable.Instead of organizing brainstorming sessions, idea jams, and off-sites that rarely result in success, leaders should guide their people in what the authors call the “5 + 1 keystone behaviors” of innovation: focus, connect, tweak, select, stealthstorm, (and the + 1) persist:• Focus beats freedom: Direct people to look only for ideas that matter to the business• Insight comes from the outside: Urge people to connect to new worlds• First ideas are flawed: Challenge people to tweak and reframe their initial ideas• Most ideas are bad ideas: Guide people to select the best ideas and discard the rest• Stealthstorming rules: Help people navigate the politics of innovation• Creativity is a choice: Motivate everyone to persist in the five keystone behaviorsUsing examples from a wide range of companies such as Pfizer, Index Ventures, Lonza, Go Travel, Prehype, DSM, and others, Innovation as Usual lights the way toward embedding creativity in the DNA of the workplace.So cancel that off-site. Instead, read Innovation as Usual—and put innovation at the core of your business.

    Drucker inspired millions of business leaders not only through his famous writings but also through his lectures and keynotes. These speeches contained some of his most valuable insights, but had never been published in book form—until now.The Drucker Lectures features more than 30 talks from one of management's most important figures. Drawn from the Drucker Archives at the Drucker Institute at Claremont Graduate University, the lectures showcase Drucker's wisdom, wit, profundity, and prescience on such topics as: Politics and economics of the environment Knowledge workers and the Knowledge Society Computer and information literacy Managing nonprofit organizations Globalization During his life, Drucker well understood that over the last 150 years the world had become a society of large institutions—and that they would only become larger and more powerful. He contended that unless these institutions were effectively managed and ethically led, the good health of society as a whole would be in peril. His prediction is unfolding before our eyes.The Drucker Lectures is a timely, instructive book proving that responsible behavior and good business can, in fact, exist hand in hand.

    It is believed to play a central part in how humans interact and collaborate. But where do these beliefs come from? Is it true that leaders shape the world we live in? And what is a leader and why do people dislike the idea of being a follower?In this well-written, thought-provoking book, Christian Monö examines the most fundamental questions about leaders, followers and their interaction. By looking at the history of Man, and examining the science and industry that surrounds leadership, Monö explores the true nature of Man’s desire to lead and follow.Drawing on recent research and real life examples, the author presents a new view on what it means to be a true leader and an effective follower. Monö shows how this new perspective can greatly benefit both individuals and organizations. All we need to do is look beyond the traditional leadership myth.

    The author is a highly decorated military veteran who shares his experiences in common sense filled lessons that are easy to remember and apply to your everyday working life. This book gives you the opportunity to use lessons learned in varied situations, including the battlefield, during your career as a manager and leader. An easy read, you will want to incorporate these lessons into your own tool kit and share them with as many others as you can.

    In an age of increasing transparency and access, it just doesn't pay to be a jerk—to employees, customers, competitors, or anyone else. In Nice Companies Finish First, Shankman, a pioneer in modern PR, marketing, advertising, social media, and customer service, profiles the famously nice executives, entrepreneurs, and companies that are setting the standard for success in this new collaborative world. He explores the new hallmarks of effective leadership, including loyalty, optimism, humility, and a reverence for customer service, and shows how leaders like Jet Blue's Dave Needleman, Tony Hsieh of Zappos, Steve Jobs of Apple, Ken Chenault of Amex, Indra Nooyi of Pepsi, and the team behind Patagonia harness these traits to build productive, open, and happy workplaces for the benefit of their employees, themselves, and the bottom line.

    Business Models For Dummies helps you write a solid business model to further define your company's goals and increase attractiveness to customers. Inside, you'll discover how to: make a value proposition; define a market segment; locate your company's position in the value chain; create a revenue generation statement; identify competitors, complementors, and other network effects; develop a competitive strategy; and much more.Shows you how to define the purpose of a business and its profitability to customers Serves as a thorough guide to business modeling techniques Helps to ensure that your business has the very best business model possible If you need to update a business model due to changes in the market or maturation of your company, Business Models For Dummies has you covered.

    Peter Chee to reveal simple, straightforward principles any business leader can use to make lasting positive changes in his or her organization.

    Used as a reference tool, it will help students to communicate complex ideas clearly and effectively by using words precisely and avoiding common mistakes.

    Kaizen in Logistics and Supply Chains is at the forefront of this journey--and can point youin the right direction to help your company in implementing innovative production and logistics systemsand changing its culture for the better.Based on the themes of Masaaki Imai's bestseller, Gemba Kaizen, considered the "bible" of the quality/management movement, this new work provides the first highly detailed explanation of how to create world-class logistics and supply chains regardless of industry. It includes more than 200 photographs, flow diagrams, value stream maps, and tables--and features a case study that illustrates how a company became more competitive by successfully implementing kaizen principles. There's never been a better guide to lead your company's quest for improvement. KEY FEATURES: Explanation of how the seven main kaizen principles can be applied to transform world-class logistics and worldwide supply chains Prerequisites for implementing these systems, including stabilization and change management activities Concrete steps to implementing kanban systems, internal and external logistics loops, design flow production lines, and supermarket systems Detailed real-world case study to illustrate successful implementation of the book's theories, and scorecards so readers can evaluate their progress in practice Foreword by Masaaki Imai, Founder and Chairman of the Kaizen Institute, and author of the bestseller Gemba Kaizen

    Does integrity in leadership matter? Ed Roshitsh says the answer is yes! He is passionate about leading and building high performance/high integrity leaders. Here he teaches principles that he has picked up through over two decades of leading people in the military and corporate world. Bring no dishonor to yourself or those associated with you. Integrity is congruent. Take the high road. Make a high road. Or get off the road! The hour you spend reading this book will change the way you approach business and integrity. Ed Roshitsh is a senior software company operational executive that has helped create nearly two billion dollars in increased shareholder value for several companies in the software industry. An avid ultra endurance athlete, he has completed dozens of marathons, nine Ironman triathlons and even attempted to run across the United States to raise money for veterans. He, his wife Christine and two dogs live in San Francisco, CA and Toronto, ONT.

    This skill is just as important as intelligence or work experience. The Ah Ha's of Effective Relationships is a hands-on guide to improve the way you work with others. You'll learn the answers to common workplace questions and situations including: - Why don't others see things the way I do?- Why are some people so confrontational?- How can I improve my influence with other people?- What can I do to improve my performance? You can put The Ah Ha's of Effective Relationships to immediate use to boost your performance at work and in your personal life.

    Questions, metaphor and flat-out challenges are all deployed to make sure that every day is a new day for you when it comes to do more of the stuff that matters ... and less of the other stuff. Great Work Provocations is designed as a daily, less-than-30-seconds-to-read-message to help give your mornings a twist. Start on January 1 or any day of the year and make this perpetual calendar a daily way to provoke you to do more Great Work.

    Suman K Chiplunkar, whom I know as an Educationist, a tireless Social Worker and a very humble but cordial humanist has endeavoured upon the age old inheritance in an altogether new version.The human body and mind are not two different entities. They complement each other. Today, we see a mad rush towards 'Hi-fi' way of life which totally ignores the alround development. Hence a Golden path invented through by our Sages and Seers is really worth following.The outlook as manifested here is that Health means not only the absence of diseases but also ever functional, enthusiastic and positive way of life. This particular vision of the Author is most welcome. Similarly the Chapters on 'Sun Worship' and 'Gayathri Mantra' are quite secular and universal in their approach.

    It gives you the tools to address a wider range of important VSM issues than any other such book, including the psychology of change, leadership, creating teams, building consensus, and charter development.Karen Martin is principal consultant for Karen Martin & Associates, LLC, instructor for the University of California, San Diego's Lean Enterprise program, and industry advisor to the University of San Diego's Industrial and Systems Engineering program. Mike Osterling provides support and leadership to manufacturing and non-manufacturing organizations on their Lean Transformation Journey. In a continuous improvement leadership role for six years, Mike played a key role in Square D Company's lean transformation in the 1990s.

    

    We read every chapter and summarize it in one or two paragraphs so you can quickly understand the key points and takeaways. Designed for people who wish to save time, InstaRead Chapter-by-Chapter Summaries also tend to be cheaper than the original book. This is an InstaRead Summary of Quiet: The Power of Introverts in a World That Can't Stop Talking by Susan Cain. Below is a preview of the earlier sections of the summary: Introduction The North and South of Temperament On December 1st 1955 in Montgomery, Alabama, Rosa Parks refuses to stand up to let a white man take her seat on the bus. She questions the reasons behind making blacks subservient to whites and is told by a policeman that it is the Law, and is arrested. Thousands of supporters rally for Rosa at the Holt Street Baptist Church. Reverend Martin Luther King Junior gives a heartfelt speech in support of Rosa’s actions and then hugs her. The rally inspires a bus boycott that lasts 381 days and subsequently becomes a major milestone in the victory for Civil Rights. Rosa Parks’ disposition was said to be both shy and courageous - attributes regarded as disparate. The autobiography of Rosa Parks, Quiet Strength, also alludes to the flawed perception of quietness and strength being mutually exclusive. The ‘most important’ aspect of personality is ‘temperament’ which can have an exact placement on the spectrum of introvert-extrovert. It is the placement of your temperament on this scale that reaches into every aspect of your life, from choices and actions, to relationships and habits. Being an introvert is common, between a third and a half of Americans are introverted, but a portion pretend to be extroverted, since society encourages extroverts over introverts - an epoch the author calls ‘The Extrovert Ideal’. Introversion has led to great scientific, technological and artistic breakthroughs - Darwin, Einstein, Orwell and Chopin are a sample of famous, successful and important introverts who changed the world. The introverted disposition should not be discouraged, but accepted, by wider society since introverts are naturally good thinkers. A female lawyer, beset with doubts about her effectiveness in conferences and meetings, remembers that introversion has its own, considered strengths in negotiation and overcomes her inner-conflict when confronted with extroverts. The terms introvert and extrovert gained popularity following psychologist Carl Jung’s Psychological Types. Jung states that there are no ‘absolute’ introverts or extroverts, and that there can be an overlap in personality, for instance shy extroverts - like performers with stage fright; or outgoing introverts - like technology moguls.

    This book will guide you to get a complete understanding about making a business plan with concepts and techniques such as:- Working through your idea- Understand your market- Plan your competitive strategy and business model- Organize your plan and functional aspect- Knowing the financial aspect and non-financial aspect- Preparing your business plan documents- Preparing your presentation to many parties

    Dauten and O’Donnell have turned interviews with hundreds of exceptional leaders into a fast and entertaining read. Their wisdom includes… • Never trust a manager who always loves what you do • How to move beyond “Lean” to “Muscular”• Stop and smell the roses, yes, but sometimes you have to stop and smell the fish“One sentence is worth a thousand meetings” – Change the conversation and you change the cultureHere is a book that will change forever how you view teamwork, management and the art of producing results.

    But reality paints a far different picture, which practitioners are often reluctant to discuss.A witty yet rigorous journey through the seedy underbelly of organisational problem solving, The Heretic's Guide to Best Practices pinpoints the reasons why best practices don't work as advertised and what can be done about it."Hugely enjoyable, deeply reflective, and intensely practical. This book is about weaving human artistry and improvisation, with appropriate methods and technologies, in order to pool collective intelligence and wisdom under pressure."--Simon Buckingham Shum, Knowledge Media Institute, The Open University, UK"This is a terrific piece of work: important, insightful, and very entertaining. Culmsee and Awati have produced a refreshing take on the problems that plague organisations... If you're trying to deal with wicked problems in your organisation, then drop everything and read this book."--Tim Van Gelder, Principal Consultant, Austhink Consulting

    For the first time a book shows us how in India, innovation can be introduced in one’s organization in a systematic, deliberate way. 8 Steps to Innovation explains how you can do this by building an idea pipeline in your organization, improving the velocity of ideas coming in, and implementing the ideas within the given constraints.All this is shown through nice, snappy examples, mostly homegrown Indian ones. Few books in the market talk about innovation in the Indian context with Indian examples as this one does.

    Why spend $100,000 and two years on an MBA when you can simply read this book? Written for the busy professional, the unemployed CEO, or the motivated alcoholic, this incredible course condenses thousands of hours of business wisdom into a 72-minute crash course, chunked into 3-minute "jam sessions." After a mere 8 trips to the toilet, readers will be able to hold their own with a finance professor at a cocktail party; after 15, they will be qualified to work as a management consultant for a Bass Pro shop; and by the end they will have a certificate of completion that is definitely, literally an MBA degree on par with the big guys, basically.

    This book is about understanding global business contexts, threats and opportunities, the drivers and nature of globalization, multilateral organizations, and the political, economic, social, technological, and legal differences that regions and countries exhibit. This book addresses how businesses devise strategies that work internationally, in different parts of the globe, plan entry strategies for new markets, and decide on alliances, evolution and growth. To compete globally, businesses also need to work hard at the detail of managing – designing structure and organization, devising sourcing and supply chain arrangements, establishing information systems that perform globally, and managing international human resources. In eleven chapters, this book provides a foundation to these subjects based on teaching undergraduate and masters degree courses at the London School of Economics and Political Science, and running executive programmes around the globe over many years. Specifically the book:• Gives a research-based grounding to international business. • Discusses cultural, ethical, and social issues for international business and policies on corporate social responsibility. • Introduces international trade and investment, multilateral organizations, regional integration, and the global financial system.• Details how firms develop international business and marketing and R&D strategies, enter markets and alliances, and evolve on the global stage.• Gives insight through frameworks, studies and examples of how businesses manage organization structure and architecture, sourcing and the supply chain, information systems and human resources, globally, regionally and domestically.About The Author Leslie P. Willcocks has an international reputation for his work on global management, outsourcing, e-business, information management, IT evaluation, strategic IT and organizational change. He is Professor in Technology Work and Globalization at the Department of Management at London School of Economics and Political Science. He also heads the LSE’s Outsourcing Unit research centre. He holds a doctorate in information systems from the University of Cambridge, and has been for the last 22 years Editor-in-Chief of the Journal of Information Technology. He is co-author of 35 books including most recently Advanced Outsourcing (2012) and has published over 200 refereed papers in journals such as Harvard Business Review, Sloan Management Review, California Management Review, MIS Quarterly and MISQ Executive. He has delivered company executive programmes worldwide, is a regular keynote speaker at international practitioner and academic conferences, and has been retained as adviser and expert witness by major corporations and government institutions. Recent and forthcoming books include The New Outsourcing Landscape: From Innovation To Cloud Services (Palgrave, 2012), and Global Outsourcing Discourse: Exploring Modes of IT Governance (Palgrave, 2013). His research into the management of cloud business services appears as Cloud and The Future of Business: From Cost to Innovation (www.outsourcingunit.org). Email : l.p.willcocks@lse.ac.uk

    Phillips covers everything from making the business case through defining and executing strategy, and shows how to successfully integrate analytical processes, technology, and people in all aspects of operations. This unbiased and product-independent guide is replete with examples, many based on the author's own extensive experience. Coverage includes: key concepts; focusing initiatives and strategy on business value, not technology; building an effective analytics organization; choosing the right tools (and understanding their limitations); creating processes and managing data; analyzing paid, owned, and earned digital media; performing competitive and qualitative analyses; optimizing and testing sites; implementing integrated multichannel digital analytics; targeting consumers; automating marketing processes; and preparing for the revolutionary "analytical economy." For all business practitioners interested in analytics and business intelligence in all areas of the organization.

    Based on extensive research by experts in the field, this comprehensive book covers the whole scope of sustainable logistics. The book provides carefully reviewed research-led applications and case studies that have been especially developed for this revised edition with particular attention for use in a teaching context. The mini case studies are highly topical, relating the theoretical concepts to practice and what is actually happening 'on the ground'.Examining the subject in an integrated manner, this book examines all the key areas in sustainable logistics and supply chain management, including: sustainable product design and packaging; sustainable purchasing and procurement; cleaner production; environmental impact of freight transport; sustainable warehousing and storage; sustainable supply management; reverse logistics and recycling; supply chain management strategy, and much more.The book provides an excellent insight into the topic that will help managers, students, and scholars grasp the fundamentals of green supply and logistics management.This revised edition of Sustainable Logistics and Supply Chain Management includes valuable supporting online materials, including PPT presentations, chapter summaries, learning objectives, tips for teaching and in class activities.

    Taking a fresh and honest approach to the kinds of issues that managers face on a daily basis, Philip Delves Broughton explains the art and science of effective management.

    This book shows how the human factors can be used to unlock higher returns on human capital such that workers are no longer interchangeable parts, but assets that are cared about and grown. Refreshingly innovative, Transforming IT Culture shows how neuroscientific and psychological research can be applied in the IT workplace to unleash a vast pool of untapped potential.Written by an expert on IT culture transformation Considers the widespread cultural blindness in business today, and how it can be addressed Draws on the author's repeated success transforming IT divisions across major corporations by applying the human factors Explains why social intelligence, human factors, and collaboration are the source of harmony, shared learning, mutual respect, and value creation Employees want positive change in business, something to stop the downward spiral we are on, both financially and emotionally. Transforming IT Culture shows how the essential ingredient to any high performing IT department is a culture where employees are valued and managed to their strengths. Using the Information Technology profession as a lens through which we can understand knowledge worker productivity and how to seriously improve it, this important new book reveals why Collaborative Social Systems are essential to every organization.

    Download the practice files and follow the hands-on lessons to master the mysteries of the Project 2013 scheduling engine. This book is for beginners and novice users who want to solidify their skills or study for the 74-343 certification exam, Managing Projects with Microsoft Project 2013. Microsoft Project MVPs Dale Howard and Gary Chefetz put their years of field experience and teaching expertise into the Ultimate Study Guide and loaded it with best practice recommendations, side notes and warnings to help you succeed.

    Follow Bud as he discovers valuable tools and techniques for answering key questions: Is the project behind schedule? If so, by how much? Can anything be done to get it back on track?

    The second edition of this highly successful book presents a hands-on, 'how to' guide to interviewing a wide range of interviewees (witnesses, suspects, informants and other individuals in special circumstances), underpinned by the world-renowned PEACEmodel for investigative interviewing. It includes straightforward explanations of how conversation works and how a working relationship is created; the realities of influencing, persuasion and negotiation; the processes of telling and listening; how people remember and forget offence-relatedexperience; how to assist their remembrance of offence-related detail, and how to ask the right question at the right time in the right way.

    Gann Master Stock Market Trading Course. It gives an invaluable introduction to speculating in the stock market as a business. It includes many of the most important rules and techniques Gann developed over decades of successfully trading on Wall Street. Also included are numerous examples of successful trading. These are the essential timeless principles that can teach you speculation as a profitable profession. Be ready for opportunities. Knowledge more important than capital. To succeed in any business you must be prepared, and in preparing for a speculative or investment business you must look up the greatest advance or the greatest decline a stock has ever had and the greatest time period from the high or low. Most profits are made in active fast moving markets.

    The authors offer examples from both the POWs' time in captivity and their later professional lives that identify, in real-life situations, the characteristics necessary for sustainable, high-performance teamwork. The book takes readers inside the mind of James Stockdale, a fighter pilot with a degree in philosophy, who was the senior ranking officer at the Hanoi prison. The theories Stockdale practiced become readily understandable in this book. Drawing parallels between Stockdale's guiding philosophies from the Stoic Epictetus and the principles of modern sports psychology, Peter Fretwell and Taylor Baldwin Kiland show readers how to apply these principles to their own organizations and create a culture with staying power.Originally intending their book to focus on Stockdale's leadership style, the authors found that his approach toward completing a mission was to assure that it could be accomplished without him. Stockdale, they explain, had created a mission-centric organization, not a leader-centric organization. He had understood that a truly sustainable culture must not be dependent on a single individual. At one level, this book is a business school case study. It is also an examination of how leadership and organizational principles employed in the crucible of a Hanoi prison align with today's sports psychology and modern psychological theories and therapies, as well as the training principles used by Olympic athletes and Navy SEALs. Any group willing to apply these principles can move their mission forward and create a culture with staying power--one that outlives individual members.

    The book details how to manage and adapt to reach a higher level of performance using a methodology that blends strategic planning, performance measurement and change management into a simple, disciplined framework that's easy to build and communicate. The publication is the brainchild of the Balanced Scorecard Institute, an organization that provides professionals with the tools to engage the entire organization in building and deploying a strategic management system. The book also details how organizations can manage and adapt to change in order to reach a higher level of performance. The book is based on the Institute's 15-year experience training and certifying balanced scorecard practitioners and helping clients build and deploy strategy management systems based on the balanced scorecard framework. The book is authored by four Institute officers. Howard Rohm, Co-Founder and CEO, is the original creator of the Institute's Nine Steps to Success™ balanced scorecard framework; David Wilsey, Chief Operating Officer, manages BSI’s business operations and supports all business lines. Gail Perry, Chief Strategy Officer, leads business development; and Dan Montgomery, Senior Associate. The Institute Way is more than a strategic planning approach, more than a strategy execution approach, more than a strategic performance scorecard, more than a change management tool, and more than a way to prioritize initiatives - it is the integration of these different elements in a simple, disciplined framework that is easy to build and use to communicate strategy clearly to everyone in the organization.

    But Arthur has always had a dream of starting his own business. In the face of a difficult economy and his own fears of success, Arthur begins to flounder in his new endeavor and forgets all of the principles his former boss, billionaire Jonathan Patient, taught him. Instead of delaying gratification, Arthur begins to eat his marshmallows again. Based on the landmark Stanford University study, the marshmallow theory details the results of an experiment where children were left alone with a marshmallow and told that if they didn’t eat it they would receive an additional marshmallow in fifteen minutes. Years later, researchers discovered that the children who had chosen to wait grew up to become more successful adults than the children who had eaten their marshmallows immediately. In Don’t Eat the Marshmallow…Yet! and Don’t Gobble the Marshmallow…Ever!, Joachim de Posada revealed to readers that the secret to success is not merely superior intelligence or hard work, but rather the ability to delay gratification. Now, in Keep Your Eye on the Marshmallow, Posada uses the parable of Arthur’s struggles after reaching the top to teach us that adhering to the marshmallow principle is especially important in uncertain economic times. True success is more than just financial gain or recognition; it’s the ability to balance every aspect of life outside of work—including hobbies, family, and love—in order to enjoy your success, maintain long-term goals, and savor the marshmallows of life.

    You will see a difference in your salesclosing percentages by using simple but failproof Timeshare Sales Techniques. This ebook will help you get you through the toughest of sales objections and close 99% of the time!In all my years in industries like car sales, home improvement, phone solicitating, mortgage sales, real estate brokering, timeshare sales and marketing, and timeshare resales, sales has always been a passion and fun for me. I’ve been teaching Timeshare Sales Techniques for years, but it still amazes me how difficult everyone makes it!This is not just another of those Timeshare Sales Training books where the author never knocked on one door or made one face-to-face presentation that today we see so much of on the Internet these days. This is not a “get rich quick” solution, as you will still need to do the hard work and close the sale. However, this ebook will take you through a real process, from street contact by OPC, to VOL who signs up your new owners, and will show you how to close more deals, more easily than you've ever imagined!It’s a complete Timeshare Sales process that teaches you simple tried and tested timeshare sales closing techniques that I've created and used in a real timeshare salesroom for over 10 years. These techniques set me apart as the number one salesperson who sold more weeks, more volume per day, week, month, and year compared to all my competitors, and it's still being used in Mexico ,Vegas, Hawaii , etc.

    Assertiveness underlies almost everything we do, from selling, negotiating, managing, to successful relationships, marriage, children.The underlying principles are quite simple, and this practical book explains how to get your assertiveness right. It's not easy, and often doesn't come naturally, but there are simple techniques you can use in order to achieve it.There are even ways to change the habits that make up your personality. This book will help you to be more effective and happier in your life.Areas covered in this book:- Can you change yourself?- Understanding your inner life scripts- Reducing negative emotions- The perceived (false) benefits of being aggressive and submissive- How aggression differs from assertion- What passive/aggressive means- Psychological games that some people play and how to deal with them- The four step process that helps you to know what to say in any difficult situation- "I notice" - “I interpret that to mean" - "Am I right?”- The one-off vs. the habit- Faulty thinking and how to overcome it- How to handle criticism

    Globalization and economic ups and downs are testing the limits of even the most effective enterprises. More than 50 percent of the Top Global 100 companies fall off the list within 10 years. Only 29 percent of small businesses survive even 10 years. The Organizational Survival Code is comprised of capabilities that have helped organizations extend their corporate lifecycle. The seven capabilities are: 1.Ecological Order: strategize to fulfill the most important needs and expectations of your key stakeholders. 2.Purpose: develop a compelling purpose and strategy so that each member instinctively acts to fulfill it. 3.Steady State: design work processes that consistently deliver high quality outputs. 4.Mobilization: solve problems at their source. 5.Complexity: build more self-sufficient, flexible, multi-skilled people and work units. 6.Synergy: develop true partnerships with all stakeholders so that you always enjoy a competitive advantage. 7.Adaptation: re-strategize and redeploy your resources in the midst of external changes to stay atop the lifecycle. The book reviews principles and processes for each of the seven capabilities and uses a multitude of actual case examples to show how others have used them successfully. The target audience is business unit managers, functional leaders and HR professionals. Through the book's many case examples from companies like Ritz-Carlton, 3M, Procter & Gamble, US Synthetic, General Electric, Stora Enso, Walmart, Apple, Honda, Shell and many others you will see how you could develop the capabilities to survive and even thrive even in the toughest of times. PART I: ORGANIZATIONS ARE AN ENDANGERED SPECIES 1.Survival By Design *Dilemmas emerge from organizational misalignments *The intangibles of market value 2.Organizational Lifecycles *Organizational lifecycles *Lifecycles of civilizations and products 3.The Organizational Survival Code *Natural Laws *The Organizational Survival Code 4.How To Design To Code *The Organizational Systems Model *A roadmap for diagnosis and design PART II: THE ORGANIZATIONAL SURVIVAL CODE 5.Strategizing To Meet Stakeholder Needs *The stakeholder ecosystem *Stakeholder feedback *Strategy check *Benchmarking *The balanced scorecard *Subordinate everything else to strategy 6.Developing A Compelling Purpose *What makes a purpose compelling? *Content, Process, Practice *Heartland Plant case example 7.Designing Work Processes That Deliver Quality *Design processes that deliver quality *Getting rid of bureaucracy *Ritz-Carlton and US Synthetic examples 8.Solving Problems At Their Source *The bureaucratic code *How to solve problems at their source 9.Thriving On Complexity *Complexity in nature *Complexity and organizational survival *Getting information to the point of action *Cross-functional career paths *Expanding the skills of supervisors *Building lateral collaboration 10.Developing Synergistic Partnerships *Principles and Tools of synergy *Being a partner *Committing to each other's success *Aligning daily priorities *Making partnership commitments *Mobilizing to help each other in tough times 11.Adapting Ad Infinitum *Steady States are a two-edged sword for survival *Stora Enso case example *How to jump the curve PART III: BEYOND SURVIVAL 12. Meaningful Contributions Endure *The S-Curve elevates us all *Beyond work to contribution

    From witch doctors in Africa, to drunken Soviet surgical innovators, to the CIA, Schultz has seen, and tells it all. If you ever need someone to slice you open and correct deformities that either nature or an awful car crash has wrought, a guy like Schultz is exactly who you want. He was reserved, imaginative, precise, hideously conscientious and totally prepared in the operating room. Outside the Op room doors, this book reveals a really nice guy having the time of his life pursuing his career, helping found whole hospital departments, and demonstrating his procedures in three dozen countries around the world.

    

    With an integrated approach to the four key interrelated topics, this book marries academic rigour with practical understanding to set out a theoretical context as a background upon which to juxtapose realistic case studies and examples. Readers are encouraged to adopt a big picture view, and think beyond ratio calculation and price instruments to recognise the impact that financial firms and their actions have on stakeholders and the society in which such firms operate. With guidance toward managing strategy, risk, regulation, and compliance, this book provides a level of coverage rarely found in current literature.Books on these issues generally fall at either end of the spectrum - either focused, detailed, single-issue texts, or vague, mainstream guides to the financial crisis. This book spans the entire spectrum, combining the two extremes to present a comprehensive approach to the interlinked problems at the heart of the financial sector's challenges.Understand the nature of financial intermediations and the functions, objectives, and strategic choices for each sector Examine the oversight of financial firms with a taxonomy of key risks and coverage of risk appetite Review the basis for financial regulation, with historical context and the legal basis for regulatory practice Explore the practicalities of Basel 2, Dodd-Frank, Solvency 2, UCITS, MIFIC, TCF, corporate codes of governance, and more The financial crisis has made it clear that those at the top of the sector need a better understanding of the issues they face. With complete coverage and practical solutions, this book provides thorough information and expert insight on Governance, Risk Management, Financial Regulation, and Compliance.

    In The Seven Things Your Team Needs to Hear You Say, author David M. Dye shares practical and encouraging tools you can use to cultivate engaged, responsible, and results-oriented teams. Whether you're a new frontline leader, a small business owner, or a veteran manager, The Seven Things Your Team Needs to Hear You Say will inspire you to inspire your team. You don't need buckets of charisma - they just need to hear you say these seven things.

    The stories author Becky Halstead, retired Brigadier General, United States Army, shares in this book illustrate leadership principles that transcend age, gender, race, and profession. Her personal leadership journey will capture your attention and cause you to re-evaluate how you define leadership – whether you are a corporate CEO or a high school student.The book presents the author’s five fundamental leadership truths, followed by her key leadership principles, which ultimately lead you to her inspirational definition of leadership. The principles and supporting personal stories cover a lifetime of leadership lessons: from playing sports in high school to taking responsibility for over twenty thousand soldiers and civilians in combat as a general officer in Iraq. Becky has built highly successful teams in demanding environments and stressful situations. In 24/7 she shares with you the heart and mind traits and skills that allowed her to do so. The book also provides multi-leadership perspectives: the author as a leader, the one being led, a peer leader, and as an individual who becomes part of an enduring leadership legacy.She explains how to learn from both toxic and ideal work environments and bosses. This book is a much needed guide that reminds you what is really important when you are in a position of leadership. Becky has effectively translated lessons learned as a child growing up in small town USA, as a member of the second class of women to attend the United States Military Academy, and as the first female general to command at the strategic level, to a practical guide for use in the civilian world. In recent years, women in the military -- especially in combat -- have been the center of controversial discussions and congressional policy. While not her intent, these stories also educate those of you unfamiliar with the role of women in the military, providing a new understanding of the greater effectiveness of a military that includes them.Her stories are humorous, sad, celebratory, intense, and consistently relevant. Because they range over a life-time—from being a junior level leader responsible for a small team to being a senior level leader with a complex mission and a widely diverse team—the stories provide a relatable path of lessons in self-leadership. Becky’s authenticity and unique experiences enhance her powerful messages. 24/7 is a book that you will want to refer to again and again as you find yourself in tough positions as a leader or as the person being led.

     The book shows you how to stop just using social media and learn how to promote with it, as you’ll find a host of online insider tips and tricks that that will help you gain more fans and followers, increase your views, and grow your ticket and merch sales. Social Media Promotion For Musicians shows artists, bands, engineers and producers the latest techniques and strategies to increase your online presence more effectively and efficiently than you ever thought possible. Best of all, anyone can do it! You’ll Discover *How to increase your online exposure to increase your fan base * How to have more time for creating by saving at least an hour every day on common social media operations * Exclusive promotional tips that boost your views and followers * How to uncover and develop your brand * The secret behind successful tweets and posts * Why a mailing list is the key to your ticket and merch sales * 10 ways to make sure that fans, music critics and bloggers, bookers and promoters, and agents and managers always have your latest information * Ways to optimize your YouTube channel and videos to maximize your views and so much more. Social Media Promotion For Musicians covers all aspects of a musician’s online presence on the most widely used platforms like YouTube, Facebook, Twitter, Google+, Blogs, Pinterest, Bookmarking sites, as well as personal and band websites and newsletters.

    The talent and technical skill of a designer does not alone ensure project success. Designers must excel at dealing with other people. This book is geared for everyday design teams, rather than for management or leadership, and helps designers answer the question, "How can I be a better team player?" It explores typical situations designers face, and the personality and behavioral traits they may bring to these situations. It offers techniques for resolving conflicts, and behaviors that lead to collaboration-and design success.

    This self-starter spirit runs deep in our culture and the effort often leads to rewarding results. However, great ideas and hard work don't always equal success, and the strains of entrepreneurship can take a heavy toll on our lives.From Concept to Scale tackles the inevitable challenges every entrepreneur faces when bringing something new into the world. Starting with a Gospel-minded approach to organizational development, the authors examine the opportunities and common pitfalls leaders encounter in the areas of product development, financing, organizational culture, board development, partnerships, time management, and more. Designed around three frameworks for understanding the life cycle, underlying elements, and essential mindsets for building an organization, this book serves as a field guide for anyone wanting to grow an organization.

    Starting from the first step (should you outsource part of your tech work?) to the last (how can you protect your intellectual property?), you'll learn everything about setting up projects overseas. Sending your prized assets halfway around the world-or halfway around the country-takes a lot of courage for technical leads accustomed to doing things themselves. This book is full of real-life examples that show you how outsourcing really works. Learn how to choose your outsourcing destination by defining selection criteria tables and applying weights to them. You'll see how to pick the right vendor and understand why recommendations aren't the right way to do it. Then calculate the quality of the code your offshore developers turn in. You'll find out how to adjust your waterfall or agile project for an overseas team, and you'll see why outsourcing QA is not always the prudent approach. Your offshore team will never be as productive as your local team-you'll learn why that doesn't always matter. Finally, you'll discover how much money you'll spend to outsource and how much you can save-which is sometimes more than you'd think and less than you'd like. Written by an expert who's seen it all, Outsource It! will help you avoid mistakes and give you the confidence and the skills to take your project wherever it needs to go.

    In this companion guide, also suitable as a stand-alone project workbook, the authors provide a step-by-step framework for applying the D4G toolkit and process to a particular project, systematically explaining how to address the four key questions of their design thinking approach.The field book maps the flow of the design process within the context of a specific project and reminds readers of key D4G takeaways as they work. The text helps readers identify an opportunity, draft a design brief, conduct research, establish design criteria, brainstorm, develop concepts, create napkin pitches, make prototypes, solicit feedback from stakeholders, and run learning launches. The workbook demystifies tools that have traditionally been the domain of designers--from direct observation to journey mapping, storytelling, and storyboarding--that power the design thinking process and help businesses align around a project to realize its full potential.

    Agile Business Management is divided into four domains, which each require change to the way your business operates. Chapter 1 looks at your role as a manager. How will your responsibilities change under Agile Business Management? What techniques can you use to manage your staff? Chapter 2 discusses your organisation's relationship and interaction with its customers. What are their needs and goals, and how can you work together to achieve them? Chapter 3 provides the organisational context in which Agile Business Management operates. It discusses lean management structures and the techniques to manage different types of staff, teams and organisations. Chapter 4 looks at how you and your team work the "agile way" and describes tools and techniques to help optimise workflow, exploit change and manage customer requirements. The book closes with a look at associated financial models that support your Agile organisation, the processes you can use to run an Agile Business Management transformation, and the first steps to take towards that transformation. Directing the Agile Organisation will be of interest to managers and senior executives who want to improve business processes in order to remain competitive in today's market."

    Cucumber is rapidly becoming the most popular tool for accomplishing this objective - but, until now, no book has covered Behavior-Driven Development (BDD) practices and tools in sufficient depth. Teams have been forced to keep reinventing the wheel, or else to hire one of a handful of consultants at great expense. Behavior-Driven Development with Cucumber fills that gap. � Richard Lawrence and Paul Rayner begin by illuminating ATDD's value, and showing how it can help you produce better software with less pain. Next, they present a complete BDD/Cucumber reference and tutorial that provides a common language for software customers and team members alike. Lawrence and Rayner thoroughly explain the role of each team member and stakeholder, with a particularly insightful emphasis on non-developers. Next, they show how to automate functional tests for web, console, native client, legacy, and other applications on the Ruby, Java, and .NET. platforms. To complement the Web's existing Ruby-oriented Cucumber resources, the authors provide even more Java (Cuke4Duke) and C# (Cuke4Nuke) examples. � Throughout, you'll find concrete examples and hands-on exercises based on the authors' extensive experience teaching BDD to software professionals and helping software organizations successfully implement BDD strategies.

    Security and public policy expert Erroll Southers examines post-9/11 HVE - what it is, the conditions enabling its existence, and the community-based approaches that can reduce the risk of homegrown terrorism. Drawing on scholarly insight and more than three decades on the front lines of America's security efforts, Southers challenges the misplaced counterterrorism focus on foreign individuals and communities. As Southers shows, there is no true profile of a terrorist. The book challenges how Americans think about terrorism, recruitment, and the homegrown threat. It contains essential information for communities, security practitioners, and policymakers on how violent extremists exploit vulnerabilities in their communities and offers approaches to put security theory into practice.

    Whether you were an experienced professional or new to the workforce, you quickly discovered that the 'job description' that explained your role was quite different from the reality you faced. Nobody told you this, but the day you were hired you actually accepted two jobs. The first was the position you interviewed for, including the title and all of the responsibilities outlined on paper. The second 'job-within-the-job' included the unspoken work that required you to manage constant change, effectively collaborate with difficult people, navigate confusing workplace politics, and get your best work done in an environment of shrinking resources and increasing demands. For both managers and employees, this is the double-reality of work. In today's competitive landscape, standing out, getting ahead of the change curve, and staying relevant at work comes from the ability to go beyond your job description and continuously improve your learning and performance as you confront the hidden demands of work. These two factors – the need for continuous learning and performance and the presence of performance barriers – form what author Jesse Sostrin calls the hidden curriculum of work.When we face the hidden curriculum of work without a plan we often fail to contribute our best effort, we lose sight of the things that inspire us, and we disengage. Beyond the Job Description can help you translate your frustrations at work into useful insights that boost your learning and performance while increasing the value of your contributions to the team and organization.The book provides research-driven insights, diagnostic tools, and stories of employees and leaders who have managed to turn their greatest challenges at work into opportunities for breakthrough performance. It is no longer an option to simply ignore the hidden curriculum of work. Beyond the Job Description translates the world of work and leads readers on a critical path to:• Discover the mutual agenda where your individual values and aspirations align with the needs of the team and the goals of your organization;• Understand your true priorities and focus on the vital purpose and value-added contributions that can help you stand out and stay ahead of the change curve;• Establish a system to identify hidden challenges that undermine your success on the job and learn to transform those barriers into opportunities for improved learning and performance; and• Develop a clear vision and plan to achieve the working life you want.

    Roberto will help you achieve deeper consensus, get past groupthink and "yes men," and achieve superior results in every decision you make -- especially your most complex and highest-stakes decisions! Roberto's "Why Great Leaders Don't Take Yes for an Answer, Second Edition" gives you a powerful framework for promoting honest, constructive dissent and skepticism; test your assumptions; more thoroughly and fairly considering "best alternatives"; crisply coming to closure; and aligning your entire organization behind the decision you make. In this new edition, Roberto presents new cases from Google, Ford, and Intuit, and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when 'yes' means 'yes', when it doesn't, and what to do when it doesn't. Throughout, Roberto demonstrates why "good process entails the astute management of the social, political and emotional aspects of decision making" -- in other words, why effective leaders are well served by carefully "deciding how to decide." You'll learn how to: Test and probe what your team really believes, and get the truth and candor you really need Encourage constructive objections -- and keep them constructive Improve team management, mitigate risk, identify opportunities, and promote integrity Build stronger commitment amongst the people who'll implement your decisions "

    Drawing on contemporary research and professional case studies, the authors of this definitive guide examine the main sources of work related stress, and explore how personal resilience can be developed both within and outside the work context. They take the value of resilience beyond bouncing back, to include sustainable recovery, buffering against ongoing stress, and measurable benefits for business performance. The result is an expert resource for managers and professionals including human resource specialists, learning and development practitioners and organizational psychologists. It includes suggestions and proven techniques for commissioning, designing and delivering resilience-building solutions for the workplace.

    In it, you'll tackle hands-on examples for building applications on CMIS repositories from both the client and the server sides. You'll learn how to create new content-centric applications that install and run in any CMIS-compliant repository.About The TechnologyContent Management Interoperability Services (CMIS) is an OASIS standard for accessing content management systems. It specifies a vendor-and language-neutral way to interact with any compliant content repository. Apache Chemistry provides complete reference implementations of the CMIS standard with robust APIs for developers writing tools, applications, and servers.About This BookCMIS and Apache Chemistry in Action is a comprehensive guide to the CMIS standard and related ECM concepts. In it, you'll find clear teaching and instantly useful examples for building content-centric client and server-side applications that run against any CMIS-compliant repository. In fact, using the CMIS Workbench and the InMemory Repository from Apache Chemistry, you'll have running code talking to a real CMIS server by the end of chapter 1.This book requires some familiarity with content management systems and a standard programming language like Java or C#. No exposure to CMIS or Apache Chemistry is assumed.Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications.What's InsideThe only CMIS book endorsed by OASISComplete coverage of the CMIS 1.0 and 1.1 specificationsCookbook-style tutorials and real-world examplesAbout the AuthorsFlorian Müller, Jay Brown, and Jeff Potts are among the original authors, contributors, and leaders of Apache Chemistry and the OASIS CMIS specification. They continue to shape CMIS implementations at Alfresco, IBM, and SAP.Table of ContentsPART 1 UNDERSTANDING CMISIntroducing CMISExploring the CMIS domain modelCreating, updating, and deleting objects with CMISCMIS metadata: types and propertiesQueryPART 2 HANDS-ON CMIS CLIENT DEVELOPMENTMeet your new project: The BlendThe Blend: read and query functionalityThe Blend: create, update, and delete functionalityUsing other client librariesBuilding mobile apps with CMISPART 3 ADVANCED TOPICSCMIS bindingsSecurity and controlPerformanceBuilding a CMIS server

    She shows how to become the business alchemist yourself.

    The book discusses how designers can combine innovative creative thinking with analytical problem-solving skills to produce outputs that are business ready and ethically driven. This book will help design managers to use traditional design competencies in visionary ways, and enable them to engage with a diverse set of stakeholders to solve universal design problems. It is packed with international examples showing how ethical design can be utilized effectively. The book is beautifully designed and has 200 photographs illustrating the use of ethical design. Case studies and projects ensure readers will gain a clear and practical understanding of ethics-driven design and effective business practices.

    The second invites you to thoughtfully consider options and implications. The third ignites effective action. Together, these questions and the tools that support them produce a dynamic and creative dance with uncertainty. The road-tested steps of adaptive action can be used to devise solutions and improve performance across multiple challenges, and they have proven to be scalable from individuals to work groups, from organizations to communities.In addition to laying out the adaptive action framework and clear protocols to support it, Glenda H. Eoyang and Royce J. Holladay introduce best practices from exemplary professionals who have used adaptive action to meet personal, professional, and political challenges in leadership, consulting, Alzheimer's treatment, evaluation, education reform, political advocacy, and cultural engagement—readying readers to employ this new toolkit to meet their own goals with a sense of ingenuity and flexibility.

    So why aren't students laser-focused on taking practice exams before attempting the real thing? Based on the latest PMI-ACP(r) exam outline, the practice tests in this book are designed to help students adjust to the pace, subject matter, and difficulty of the real PMI Agile Certified Practitioner (PMI-ACP) exam. Geared towards anyone preparing for the exam, all tests include clear solutions to help you understand core concepts. If you plan on passing the PMI-ACP exam, it's time to test your knowledge. It's time for PMI-ACP Exam Prep - Questions, Answers, and Explanations. Now packed with Over 1,000 realistic PMP sample questions to help you pass the exam on your FIRST try. In this book: 1000] detailed PMI-ACP exam practice questions including 24 condensed PMI-ACP mock exams that can be completed in one hour or less, 13 targeted Knowledge Area tests, and detailed solution sets for all PMI-ACP questions which include clear explanations and wording, PMI-ACP cited references, and reasoning based on the latest PMI-ACP exam outline. ["PMI," "PMI-ACP," and "PMBOK Guide" are marks of Project Management Institute, I

    It draws upon cutting-edge neuroscience and research from psychology, sociology, and philosophy to create a comprehensive guide for leaders at any level to reinvigorate their lives and the lives of those they affect by pursuing inner–outer alignment. The Inside-Out Effect is based on a three-part process called KNOW-BE-LEAD. Through this method, the authors offer a series of powerful tools that take you to the brink of experiencing your work and life as a calling. They take you into the heart of greater fulfillment, performance, and leadership. Whereas many leadership development books focus on a series of “quick fix” techniques, this book begins and ends with understanding and cultivating yourself. When you begin to live and lead in alignment with your authentic self, you embark on an incredible journey toward peak performance and peak happiness.

    The new edition takes an innovative perspective of managing along-with the existing international as well as entrepreneurial perspectives. Comprehensively written, it encapsulates the latest trends in management in a very dynamic manner. It includes discussion on contemporary topics such as Business Analytics; Product, Service, and Process Innovation; Entrepreneurial Management in the Silicon Valley; Process Fairness and Transparency. Also, integrated are new international, innovative and entrepreneurial perspective boxed items having current examples from across the world. Contents: Part I: The Basis of Global Management Theory and Practice 1. Management: Science, Theory, and Practice 2. Management and Society: The External Environment, Social Responsibility, and Ethics 3. Global, Comparative, and Quality Management Part 1 Closing: The Basis of Global and Entrepreneurial Management Part 2 Planning 4. Essentials of Planning and Managing by Objectives 5. Strategies, Policies, and Planning Premises 6. Decision-Making Part 2 Closing: Global and Entrepreneurial Planning Part 3 Organizing 7. The Nature of Organizing, Entrepreneuring, and Reengineering 8. Organization Structure: Departmentation 9. Line/Staff Authority, Empowerment, and Decentralization 10. Effective Organizing and Organization Culture Part 3 Closing: Global and Entrepreneurial Organizing Part 4 Staffing 11. Human Resource Management and Selection 12. Performance Appraisal and Career Strategy 13. Managing Change through Manager and Organization Development Part 4 Closing: Global and Entrepreneurial Staffing Part 5 Leading 14. Human Factors and Motivation 15. Leadership 16. Committees, Teams, and Group Decision-Making 17. Communication Part 5 Closing: Global and Entrepreneurial Leading Part 6 Controlling 18. The System