Best of
Management

2019

The Making of a Manager: What to Do When Everyone Looks to You


Julie Zhuo - 2019
    She stared at a long list of logistics--from hiring to firing, from meeting to messaging, from planning to pitching--and faced a thousand questions and uncertainties. How was she supposed to spin teamwork into value? How could she be a good steward of her reports' careers? What was the secret to leading with confidence in new and unexpected situations?Now, having managed dozens of teams spanning tens to hundreds of people, Julie knows the most important lesson of all: great managers are made, not born. If you care enough to be reading this, then you care enough to be a great manager.The Making of a Manager is a modern field guide packed everyday examples and transformative insights, including:* How to tell a great manager from an average manager (illustrations included) * When you should look past an awkward interview and hire someone anyway * How to build trust with your reports through not being a boss * Where to look when you lose faith and lack the answersWhether you're new to the job, a veteran leader, or looking to be promoted, this is the handbook you need to be the kind of manager you wish you had.

Leadershift: The 11 Essential Changes Every Leader Must Embrace


John C. Maxwell - 2019
    If they aren’t nimble and ready to adapt, they won’t survive. The key is to learn how to leadershift.John C. Maxwell helps leaders gain the ability and willingness to make leadership changes that will positively enhance their organizational and personal growth. He does this by sharing the eleven shifts he made over the course of his long, successful leadership career.In Leadershift, Maxwell shares some of the leadershifts including…Adaptive Shift from Plan A to Option A,the Production Shift from Ladder Climbing to Ladder Building,the Influence Shift from Positional Authority to Moral Authority and more!Leadershift gives specific guidance to readers about how to make these shifts in their own lives.Each one requires them to change the way they think, act, and ultimately lead so they can be successful in a world that never remains the same.To go forward, we need to move faster. And as leaders, we need to stay ahead, we need to see more than others, and we need to see before others.

Shape Up: Stop Running in Circles and Ship Work that Matters


Ryan Singer - 2019
    "This book is a guide to how we do product development at Basecamp. It’s also a toolbox full of techniques that you can apply in your own way to your own process.Whether you’re a founder, CTO, product manager, designer, or developer, you’re probably here because of some common challenges that all software companies have to face."

The CEO Factory: Management Lessons from Hindustan Unilever


Sudhir Sitapati - 2019
    No other Corporation in the world has done so well for so long. Its brands sit in most Indian homes (nine out of ten Indians use an HUL product every month), its financial indicators are among the best in Dalal street and it is famously a factory for CEOs. For the first time comes a book that decodes how this great business works – from a director of the company who has spent his whole career there. Why are there so many CEOs across industries in India who are ex-unilever people? What is the company’s secret management training sauce? Why is marketing at the heart of every business? Why is it easier to create a new market than to grab a slice of an existing one? How is it actually smarter to stock your product in smaller quantities in a store than to aggressively push orders? And why you should never, ever believe that pricing down your product will get you more customers. Sharp, insightful and entertaining, the CEO factory is an MBA course in a single book.

Team Topologies: Organizing Business and Technology Teams for Fast Flow


Matthew Skelton - 2019
    But how do you build the best team organization for your specific goals, culture, and needs? Team Topologies is a practical, step-by-step, adaptive model for organizational design and team interaction based on four fundamental team types and three team interaction patterns. It is a model that treats teams as the fundamental means of delivery, where team structures and communication pathways are able to evolve with technological and organizational maturity.In Team Topologies, IT consultants Matthew Skelton and Manuel Pais share secrets of successful team patterns and interactions to help readers choose and evolve the right team patterns for their organization, making sure to keep the software healthy and optimize value streams.Team Topologies is a major step forward in organizational design for software, presenting a well-defined way for teams to interact and interrelate that helps make the resulting software architecture clearer and more sustainable, turning inter-team problems into valuable signals for the self-steering organization.

Outcomes Over Output: Why customer behavior is the key metric for business success


Josh Seiden - 2019
    But in today’s service- and software-driven world, “done” is less obvious. When is Amazon done? When is Google done? Or Facebook? In reality, services powered by digital systems are never done. So then how do we give teams a goal that they can work on?Mostly, we simply ask teams to build features—but features are the wrong way to go. We often build features that create no value. Instead, we need to give teams an outcome to achieve. Using outcomes creates focus and alignment. It eliminates needless work. And it puts the customer at the center of everything you do.Setting goals as outcomes sounds simple, but it can be hard to do in practice. This book is a practical guide to using outcomes to guide the work of your team. "Josh’s crisp volume brims with insight about how to fly at just the right level - the level of outcomes. If you’ve ever wondered how M your MVP should be, or how to get more R in your OKRs, this book will help." --Nick Rockwell, CTO, NY Times

The Great CEO Within: The Tactical Guide to Company Building


Matt Mochary - 2019
    With The Great CEO Within, he shares his highly effective leadership and business-operating tools with any CEO or manager in the world. Learn how to efficiently scale your business from startup to corporation by implementing a system of accountability, effective problem-solving, and transparent feedback.Becoming a great CEO requires training. For a founding CEO, there is precious little time to complete that training, especially at the helm of a rapidly growing company. Now you have the guidance you need in one book.

Turning the Flywheel: A Monograph to Accompany Good to Great


Jim Collins - 2019
    It is the act of turning the flywheel, slowly gaining momentum and eventually reaching a breakthrough. Building upon the flywheel concept introduced in his groundbreaking classic Good to Great, Jim Collins teaches readers how to create their own flywheel, how to accelerate the flywheel’s momentum, and how to stay on the flywheel in shifting markets and during times of turbulence.Combining research from his Good to Great labs and case studies from organizations like Amazon, Vanguard, and the Cleveland Clinic which have turned their flywheels with outstanding results, Collins demonstrates that successful organizations can disrupt the world around them—and reach unprecedented success—by employing the flywheel concept.

Clean Agile: Back to Basics


Robert C. Martin - 2019
    Martin ("Uncle Bob") reintroduces agile values and principles for a new generation of software developers. In this eagerly-awaited book, the best-selling author of The Clean Coder shows how to bring unprecedented levels of professionalism and discipline to agile development -- and thereby write far more effective, successful software. As with his other books, Martin's Clean Agile: Back to Basics doesn't merely present multiple choices and options, and say "use your best judgment": it tells you what choices to make, and why those choices are critical to your success. Writing in the agile context, Martin offers direct, no-nonsense answers to crucial questions like:How and why did Agile begin? What are the costs and benefits of Agile? What are the most effective practices of Agile Development? How should an Agile team be organized? What roles do programmers, testers, and managers play in an Agile team? What is the role of the Agile Coach? What about Agile for large projects? What kinds of projects benefit from Agile? Clean Agile: Back to Basics is essential reading for programmers, managers, testers, project managers and every software professional called upon to lead or participate in an agile project.

The Unicorn Project


Gene Kim - 2019
    In The Phoenix Project, Bill, an IT manager at Parts Unlimited, is tasked with a project critical to the future of the business, code named Phoenix Project. But the project is massively over budget and behind schedule. The CEO demands Bill fix the mess in ninety days or else Bill's entire department will be outsourced. In The Unicorn Project, we follow Maxine, a senior lead developer and architect, as she is exiled to the Phoenix Project, to the horror of her friends and colleagues, as punishment for contributing to a payroll outage. She tries to survive in what feels like a heartless and uncaring bureaucracy and to work within a system where no one can get anything done without endless committees, paperwork, and approvals. One day, she is approached by a ragtag bunch of misfits who say they want to overthrow the existing order, to liberate developers, to bring joy back to technology work, and to enable the business to win in a time of digital disruption. To her surprise, she finds herself drawn ever further into this movement, eventually becoming one of the leaders of the Rebellion, which puts her in the crosshairs of some familiar and very dangerous enemies. The Age of Software is here, and another mass extinction event looms--this is a story about "red shirt" developers and business leaders working together, racing against time to innovate, survive, and thrive in a time of unprecedented uncertainty...and opportunity.

Nine Lies About Work: A Freethinking Leader’s Guide to the Real World


Marcus Buckingham - 2019
    Strategic planning is essential. People's competencies should be measured and their weaknesses shored up. People crave feedback.These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--running through our organizational lives. Nine lies, to be exact. They cause dysfunction and frustration and ultimately result in a strange feeling of unreality that pervades our workplaces.But there are those who can get past the lies and discover what's real. These are freethinking leaders who recognize the power and beauty of our individual uniqueness, who know that emergent patterns are more valuable than received wisdom, and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matters most; that we need less focus on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work.If you embrace each person's uniqueness and see this as key for all healthy organizations; if you reject dogma and engage with the real world; if you seek out emergent patterns and put your faith in evidence, not philosophy; if you thrill to the power of teams--if you do all of these, then you are a freethinking leader, and this book is for you.

Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption


Thales S. Teixeira - 2019
    For disruptors to pose a threat to an industry, they have to successfully break the link in choosing, purchasing, or consuming a product or service. Upstarts, Teixeira shows, do not attempt to compete with or overtake a reigning incumbent company entirely. Instead, they work to peel away a portion of the consumer decision-making process, the way Birchbox offered women a new way to sample new beauty products from a variety of cosmetics and fragrance companies, without having to go to the Revlon or Estee Lauder store. Zipcar doesn't attempt to compete head to head with GM but rather to offer people who need transportation an alternative way to get around, without owning a car themselves, or being responsible for fuel, maintenance, or insurance. In a penetrating narrative filled with case studies and stories, Teixeira shows us how startups successfully disrupt industries--and what industry leaders must do to avoid being disrupted and protect their domain.

Brave New Work: Are You Ready to Reinvent Your Organization?


Aaron Dignan - 2019
    Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work."--Seth Godin, author of This is Marketing "This book is a breath of fresh air. Read it now, and make sure your boss does too."--Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl Sandberg When fast-scaling startups and global organizations get stuck, they call Aaron Dignan. In this book, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life.He's found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more.Is there any hope for a solution? Haven't countless business gurus promised the answer, yet changed almost nothing about the way we work?That's because we fail to recognize that organizations aren't machines to be predicted and controlled. They're complex human systems full of potential waiting to be released.Dignan says you can't fix a team, department, or organization by tinkering around the edges. Over the years, he has helped his clients completely reinvent their operating systems--the fundamental principles and practices that shape their culture--with extraordinary success.Imagine a bank that abandoned traditional budgeting, only to outperform its competition for decades. An appliance manufacturer that divided itself into 2,000 autonomous teams, resulting not in chaos but rapid growth. A healthcare provider with an HQ of just 50 people supporting over 14,000 people in the field--that is named the "best place to work" year after year. And even a team that saved $3 million per year by cancelling one monthly meeting.Their stories may sound improbable, but in Brave New Work you'll learn exactly how they and other organizations are inventing a smarter, healthier, and more effective way to work. Not through top down mandates, but through a groundswell of autonomy, trust, and transparency.Whether you lead a team of ten or ten thousand, improving your operating system is the single most powerful thing you can do. The only question is, are you ready?

An Elegant Puzzle: Systems of Engineering Management


Will Larson - 2019
    Management is a key part of any organization, yet the discipline is often self-taught and unstructured. Getting to the good solutions of complex management challenges can make the difference between fulfillment and frustration for teams, and, ultimately, the success or failure of companies. Will Larson's An Elegant Puzzle orients around the particular challenges of engineering management--from sizing teams to technical debt to succession planning--and provides a path to the good solutions. Drawing from his experience at Digg, Uber, and Stripe, Will Larson has developed a thoughtful approach to engineering management that leaders of all levels at companies of all sizes can apply. An Elegant Puzzle balances structured principles and human-centric thinking to help any leader create more effective and rewarding organizations for engineers to thrive in.

Unlocking Leadership Mindtraps: How to Thrive in Complexity


Jennifer Garvey Berger - 2019
    Complexity can be a terrible and overwhelming force, or it can be a delightful source of new energy and possibility-it all depends on your ability to escape the mindtraps we fall into and create new habits for a new world.

Bulletproof Problem Solving: The One Skill That Changes Everything


Charles Conn - 2019
    But how problem solving is taught in our schools, universities, businesses and organizations comes up short. In Bulletproof Problem Solving: The One Skill That Changes Everything you'll learn the seven-step systematic approach to creative problem solving developed in top consulting firms that will work in any field or industry, turning you into a highly sought-after bulletproof problem solver who can tackle challenges that others balk at.The problem-solving technique outlined in this book is based on a highly visual, logic-tree method that can be applied to everything from everyday decisions to strategic issues in business to global social challenges. The authors, with decades of experience at McKinsey and Company, provide 30 detailed, real-world examples, so you can see exactly how the technique works in action. With this bulletproof approach to defining, unpacking, understanding, and ultimately solving problems, you'll have a personal superpower for developing compelling solutions in your workplace.Discover the time-tested 7-step technique to problem solving that top consulting professionals employ Learn how a simple visual system can help you break down and understand the component parts of even the most complex problems Build team brainstorming techniques that fight cognitive bias, streamline workplanning, and speed solutions Know when and how to employ modern analytic tools and techniques from machine learning to game theory Learn how to structure and communicate your findings to convince audiences and compel action The secrets revealed in Bulletproof Problem Solving will transform the way you approach problems and take you to the next level of business and personal success.

The Effective Hiring Manager


Mark Horstman - 2019
    The author's step-by-step approach makes the strategies easy to implement and help to ensure ongoing success.Hiring effectively is the single greatest long-term contribution to your organization. The only thing worse than having an open position is filling it with the wrong person. The Effective Hiring Manager offers a proven process for solving these problems and helping teams and organizations thrive.The fundamental principles of hiring and interviewing How to create criteria to hire by How to create excellent interview questions How to review resumes How to conduct phone screens How to structure an interview day How to conduct each interview How to capture interview results How to make an offer How to decline a candidate How to onboard candidates Written by Mark Horstman, co-founder of Manager Tools and an expert in training managers, The Effective Hiring Manager is an A to Z handbook to the successful hiring process. The book explores, in helpful detail, what it takes to hire the right person, for the right job, and the right team.

7 Rules for Positive, Productive Change: Micro Shifts, Macro Results


Esther Derby - 2019
    Even if you don't have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices to meet new challenges. This is not a simple process on any level. Often, there is no indisputable right answer, and responding requires trial and error, learning and unlearning. Whatever you choose to do, it will interact with existing policies and structures in unpredictable ways. And there is, quite simply, a natural human resistance to being told to change.Rather than creating more rigorous preconceived plans or imposing change by decree, agile software developer turned organizational change expert Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way. She presents a set of seven heuristics--guides to problem-solving--that empower people to achieve outcomes within broad constraints using their personal ingenuity and creativity.When you work by attraction, you give space and support for people to feel the loss that comes with change and help them see what is valuable about the future you propose. Resistance fades because people feel there is nothing to push against--only something they want to move toward. Derby's approach clears the fog to provide a new way forward that honors people and creates safety for change.

The Leader You Want to Be: Five Essential Principles for Bringing Out Your Best Self--Every Day


Amy Jen Su - 2019
    

The Inspirational Leader: Inspire Your Team To Believe In The Impossible


Gifford Thomas - 2019
    Harvard Business School gathered data from assessments of more than 50,000 leaders, and the ability to inspire stood out as one of the most critical competencies. Inspiration creates the highest levels of engagement, it is what separates the best leaders from everyone else, and it is what employees want most in their leaders. The Inspirational Leader, Inspire Your Team To Believe In The Impossible was written to help all leaders successfully navigate all the disruptions in today fiercely competitive world we need a new generation of leaders who care deeply for the well-being of their team and who understand that their people are the heart of their leadership. Whether you are the leader of a large, medium or small organization; a Teacher, a V.P., CEO, Father, Mother, Police Officer, or Hustler; this book was written to help you inspire your team to believe in the impossible. Each chapter in this book will push you to become the leader you were destined to be; a leader of influence, a leader of value, a leader of vision and most importantly, an inspirational leader.

Never Go With Your Gut: How Pioneering Leaders Make the Best Decisions and Avoid Business Disasters (Avoid Terrible Advice, Cognitive Biases, and Poor Decisions)


Gleb Tsipursky - 2019
    Want to avoid business disasters, whether minor mishaps, such as excessive team conflict, or major calamities like those that threaten bankruptcy or doom a promising career? Fortunately, behavioral economics studies show that such disasters stem from poor decisions due to our faulty mental patterns—what scholars call “cognitive biases”—and are preventable.Unfortunately, the typical advice for business leaders to “go with their guts” plays into these cognitive biases and leads to disastrous decisions that devastate the bottom line. By combining practical case studies with cutting-edge research, Never Go With Your Gut will help you make the best decisions and prevent these business disasters.The leading expert on avoiding business disasters, Dr. Gleb Tsipursky, draws on over 20 years of extensive consulting, coaching, and speaking experience to show how pioneering leaders and organizations—many of them his clients—avoid business disasters. Reading this book will enable you to:Discover how pioneering leaders and organizations address cognitive biases to avoid disastrous decisions.Adapt best practices on avoiding business disasters from these leaders and organizations to your own context.Develop processes that empower everyone in your organization to avoid business disasters.

Do Better Work: Finding Clarity, Camaraderie, and Progress in Work and Life


Max Yoder - 2019
     Share before you’re ready. Get more agreements. Have difficult conversations. These are a few of the practical but profound ideas Lessonly CEO Max Yoder shares in Do Better Work. No matter your rank or role, if you want to see more understanding, accountability, and progress on your team, these stories and examples are for you. Praise for Do Better Work: “Devastatingly effective, and a must-read for business leaders with a soul. Do Better Work is the modern manual for how to align company success and personal growth.” Jay Baer, New York Times bestselling author of Youtility and co-author of Talk Triggers “The best books pop lightbulbs over our heads that feel so obvious we wonder why we didn't realize them all along. This book does that. An essential read for any 21st-century leader." Coco Brown, CEO and founder of The Athena Alliance “Our world needs a style of leadership that puts people at the center, and I can think of no better guide than the lessons contained in this book.” Scott Dorsey, former CEO of ExactTarget/Salesforce Marketing Cloud “Practical advice with a soul and a deep understanding of how humans connect and work together.” Nataly Kogan, founder of Happier @ Work and author of Happier Now

Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team


Scott Jeffrey Miller - 2019
    Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age


Mark Schwartz - 2019
    It is the relationship between the business and its IT organization, an uneasy and less than effective alliance born of misunderstandings, a hazy sense of shared mission, and nerds versus suits stereotypes. In War and Peace and IT: Business Leadership, Technology, and Success in the Digital Age, Mark Schwartz, author of A Seat at the Table: IT Leadership in the Age of Agility and The Art of Business Value, shows why and how executives and business leaders must create a shared strategy with their IT organizations to drive innovation, enhance their competitive positioning, increase revenue, and delight customers.

Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process


Hassan Osman - 2019
    This quick read is a must for new managers -- and also for senior managers who are seeking a framework to help newer managers avoid the common mistakes." - Dave Stachowiak, Host of the ‘Coaching for Leaders’ podcast Do you feel stressed and overwhelmed with tasks that you can’t keep up with? Are you struggling with the delegation of work to your employees?  Effective Delegation of Authority is a brief guide for new managers that will help you improve your delegation skills in simple steps.If you’re a manager or entrepreneur who leads three or more employees, then this book is for you.It’s a super-short book that’ll help you avoid the common mistakes that new managers make when delegating tasks.It includes a comprehensive step-by-step process that tells you exactly what to do before delegation, during delegation, and after delegation.You’ll also get immediately applicable tactics that you can implement straightway with your subordinates. Here’s a partial list of what’s covered:  How to determine what to delegate to your employees before starting the delegation process The method you should follow to decide who to delegate work to on your team The five traits that every task should have before you delegate it.  How to describe authority levels the right way before you delegate work How to avoid micromanaging your employees How to check in with your subordinates and give them meaningful feedback.  How to avoid being too prescriptive, while still giving your employees a good description of what they need to accomplish The most important thing you should do after you delegate a task to verify understanding Some examples of delegation to help you understand the concepts better A downloadable sample delegation template and one-page cheat sheet that you can use as quick reference guides The book is divided into three sections that will serve as your new manager checklist:   Section I: Before Delegation Step One: Determine What to Delegate Step Two: Determine Who to Delegate to Section II: During Delegation Step One: Explain the Task Clearly Step Two: Describe Goals, Not Actions Step Three: Give Clear Timelines

The Perfect Week Formula: Build Your Business Around Your Life, Not Your Life Around Your Business


Craig Ballantyne - 2019
    I have good news. It isn’t your fault and it doesn’t have to stay this way. In my newest book, The Perfect Week Formula, I’ll teach you the exact systems and strategies you need to double your income in your business or career while working 10-20 fewer hours each week. You’ll learn the same systems I’ve shared with my celebrity clients like Bedros Keuilian, Joel Marion, and Jason Capital and get access to the exact strategies I’ve personally used to build five 7-figures businesses while working on average only 40 hours a week. By the time you’re done reading, you’ll have unstoppable clarity, discipline, and a proven strategy to accomplish your biggest goals in half the time...all while having the freedom to do the things that matter most to you. THIS is the solution to burnout, overwhelm, and anxiety. It’s worked for me, it’s worked for my 200+ millionaire clients, and it will work for you. If you’re ready to consistently experience your PERFECT weeks, weeks where you accomplish 2-3X more than you do right now while still having the freedom to spend time with your family, pursue your passion projects, and enjoy the results you’ve worked so hard to achieve...this is the system that will help you do it.

A Scrum Book: The Spirit of the Game


Jeff Sutherland - 2019
    Enhance and customize your Scrum practice with ninety-four organizational building blocks, called patterns, that you can freely and flexibly choose from to fit your needs. Understand and appreciate the history of Scrum and the role it plays in solving common problems in product development.Building a successful product usually involves teams of people, and many choose the Scrum approach to aid in creating products that deliver the highest possible value. Implementing Scrum gives teams a collection of powerful ideas they can assemble to fit their needs and meet their goals. The ninety-four patterns contained within are elaborated nuggets of insight into Scrum's building blocks, how they work, and how to use them. They offer novices a roadmap for starting from scratch, yet they help intermediate practitioners fine-tune or fortify their Scrum implementations. Experienced practitioners can use the patterns and supporting explanations to get a better understanding of how the parts of Scrum complement each other to solve common problems in product development.The patterns are written in the well-known Alexandrian form, whose roots in architecture and design have enjoyed broad application in the software world. The form organizes each pattern so you can navigate directly to organizational design tradeoffs or jump to the solution or rationale that makes the solution work. The patterns flow together naturally through the context sections at their beginning and end.Learn everything you need to know to master and implement Scrum one step at a time - the agile way.

The Outward Mindset: How to Change Lives and Transform Organizations


The Arbinger Institute - 2019
    This book points out the many ways, some quite subtle and deceptive, that this mindset invites tension and conflict. But incredible things happen when people switch to an outward mindset. They intuitively understand what coworkers, colleagues, family, and friends need to be successful and happy. Their organizations thrive, and astonishingly, by focusing on others they become happier and more successful themselves! This new mindset brings about deep and far-reaching changes. The Outward Mindset presents compelling true stories to illustrate the gaps that individuals and organizations typically experience between their actual inward mindsets and their needed outward mindsets. And it provides simple yet profound guidance and tools to help bridge this mindset gap. This new edition includes a new preface, updated case studies, and new material covering Arbinger's latest research on mindsets. In the long run, changing negative behavior without changing one's mindset doesn't last—the old behaviors always reassert themselves. But changing the mindset that causes the behavior changes everything.

Mastering Professional Scrum: A Practitioner's Guide to Overcoming Challenges and Maximizing the Benefits of Agility


Stephanie Ockerman - 2019
    This book will help you to improve your ability to apply Scrum." --From the Foreword by Ken Schwaber, co-author of Scrum Mastering Professional Scrum is for anyone who wants to deliver increased value by using Scrum more effectively. Leading Scrum practitioners Stephanie Ockerman and Simon Reindl draw on years of Scrum training and coaching to help you return to first principles and apply Scrum with the professionalism required to achieve its transformative potential.The authors aim to help you focus on proven Scrum approaches for improving quality, getting and using fast feedback, and becoming more adaptable, instead of "going through the motions" and settling for only modest improvements.Whether you're a Scrum Master, Development Team member, or Product Owner, you'll find practical advice for facing challenges with transparency and courage, overcoming a wide array of common challenges, and continually improving your Scrum practice. Realistically assess your current Scrum practice, and identify areas for improvement Recognize what a great Scrum Team looks like and get there Focus on "Done"--not "sort-of-Done" or "almost-Done" Measure and optimize the value delivered by every Product Increment Improve the way you plan, develop, and grow Clear away wider organizational impediments to agility and professionalism Overcome common misconceptions that stand in the way of progress Register your book for convenient access to downloads, updates, and/or corrections as they become available. See inside book for details.

What You Do Is Who You Are: How to Create Your Business Culture


Ben Horowitz - 2019
    Ben Horowitz has long been fascinated by history, and particularly by how people behave differently than you’d expect. The time and circumstances in which they were raised often shapes them—yet a few leaders have managed to shape their times. In What You Do Is Who You Are, he turns his attention to a question crucial to every organization: how do you create and sustain the culture you want?To Horowitz, culture is how a company makes decisions. It is the set of assumptions employees use to resolve everyday problems: should I stay at the Red Roof Inn, or the Four Seasons? Should we discuss the color of this product for five minutes or thirty hours? If culture is not purposeful, it will be an accident or a mistake.What You Do Is Who You Are explains how to make your culture purposeful by spotlighting four models of leadership and culture-building—the leader of the only successful slave revolt, Haiti’s Toussaint Louverture; the Samurai, who ruled Japan for seven hundred years and shaped modern Japanese culture; Genghis Khan, who built the world’s largest empire; and Shaka Senghor, a man convicted of murder who ran the most formidable prison gang in the yard and ultimately transformed prison culture.Horowitz connects these leadership examples to modern case-studies, including how Louverture’s cultural techniques were applied (or should have been) by Reed Hastings at Netflix, Travis Kalanick at Uber, and Hillary Clinton, and how Genghis Khan’s vision of cultural inclusiveness has parallels in the work of Don Thompson, the first African-American CEO of McDonalds, and of Maggie Wilderotter, the CEO who led Frontier Communications. Horowitz then offers guidance to help any company understand its own strategy and build a successful culture.What You Do Is Who You Are is a journey through culture, from ancient to modern. Along the way, it answers a question fundamental to any organization: who are we? How do people talk about us when we’re not around? How do we treat our customers? Are we there for people in a pinch? Can we be trusted?Who you are is not the values you list on the wall. It’s not what you say in company-wide meeting. It’s not your marketing campaign. It’s not even what you believe. Who you are is what you do. This book aims to help you do the things you need to become the kind of leader you want to be—and others want to follow.

The Amazon Management System: The Ultimate Digital Business Engine That Creates Extraordinary Value for Both Customers and Shareholders


Ram Charan - 2019
    What has propelled their record streak of growth? Their management system, and it can do the same for you no matter what business you are in or what level. Learning it is as simple as six building blocks distilled by New York Times bestselling author and global CEO advisor Ram Charan and Julia Yang in The Amazon Management System.   The Ultimate Digital Engine that Powered Amazon’s Unprecedented Growth and Shareholder Value Creation:Building Block 1: Customer-Obsessed Business Model Building Block 2: Continuous Bar-Raising Talent Pool Building Block 3: AI-Powered Data & Metrics System Building Block 4: Ground-Breaking Invention Machine Building Block 5: High-Velocity & High-Quality Decision-Making Building Block 6: A forever Day 1 culture. From their high-velocity decision-making to their top talent hiring practices, the insider secrets behind Amazon’s success are now within anyone’s grasp, block by block. Whether you are an established CEO or a recent college grad, this concise and actionable book will help your business win in a new digital era that demands nonstop innovation.

Edge: Value-Driven Digital Transformation


Jim Highsmith - 2019
    Why are their digital transformations falling short? Poor execution: enterprise capabilities are proving inadequate in areas ranging from portfolio management to software delivery. Now, ThoughtWorks' pioneering digital transformation experts introduce EDGE: a powerful new operating model that closes the gap between digital strategy and execution, so you can truly achieve continuous innovation. Fast, iterative, adaptive, lightweight, and value driven, EDGE addresses three crucial issues:How people work together when major, fast-paced responses are necessary How organizations allocate and monitor investment funds for initiatives based on their vision and goals How organizations learn to adapt fast enough to thrive Agile leader Jim Highsmith and his colleagues explain how EDGE embraces an adaptive mindset in the face of market uncertainty, a Lean Value Tree that encourages value linkage from vision to detailed initiatives, incremental rather than big upfront funding, and a focus on collaborative decision-making rather than artifacts and burdensome processes. Next, they illuminate EDGE's emphasis on managing change and transforming organizations by adjusting investment to reflect new strategies and reduce risk. You'll gain practical insight for leveraging EDGE in your organization, drawing on the unmatched experience of its creators and their pioneering clients.

Write to Speak: How to go from blank page to speaking on stage


Mike Acker - 2019
    Write to Speak is a simple guide to creating content to connect with your audience.You will learn a repeatable system that has been proven to work for novice and experienced speakers. This book will help you. Can you relate to one of these questions or something similar? “What am I going to say?”  “I have so much to say that I don’t know what to say.”  “I’ve been asked to speak but don’t know how to get ready.”  “How do I write a speech!?” One thing is sure, you have some type of speech coming up!This could be a talk, a presentation, a sermon, a podcast, an interview, an update, a toast, or one of the many other forms of upfront communication. As your speech approaches your uncertainty encroaches on your peace of mind. You find yourself worrying “HOW DO I WRITE A SPEECH?” OR, you speak often and you need a system to speed up your writing. You give quarterly reports, you lead meetings, you regularly provide updates, you speak at a faith-based organization or a non-profit, or you are regularly invited to present on your expertise. You find yourself asking “IS THERE A BETTER WAY TO DO THIS?”Whether you are trying to improve your current process or are trying to find remedial help, this book will take from start to finish crafting your speech. You will learn: How to have confidence before even beginning. How to pick an idea. How to come up with content. How to organize around points. How to write an intriguing introduction. How to write a compelling conclusion. How to make it better. How to have a method that you can do over and over. This booklet complements my Public Speaking School and other books in this expanding series on speech. Though this book is not meant to be exhaustive, it is thoroughly instructive.Receive this instruction while ready to write out your own ideas and plans. Use this to create content that connects and compels. As you work through this book, you will go from a blank page to being ready to speak on stage. Other books in this series: Speak With No Fear: Go from a nervous, nauseated, and sweaty speaker to an excited, energized, and passionate presenter Kindle Edition Speak With Confidence: Eliminate self-doubt, second-guesses, and weakness to excel in public speaking and succeed in life (coming soon) Other communication resources:  The Public Speaking School

F*** Leadership: How to Motivate and Mentor Your Team to True Success


Josh Coats - 2019
    You want to reach your goals. Even more, you want to make a difference. You want to inspire others and help them to succeed. But that takes leadership. And according to what you have seen, heard, and read, that means you have to be a larger-than-life personality. You have to have a celebrity status on social media. You have to be the most organized and structured human on the planet. You have to memorize thirty-seven different personality types and know how to communicate properly with each one. How in the world can you do that and still find a way to lead by example? Apparently, being a leader is only for super-humans that have some type of natural-born qualities the rest of us just do not possess. This is what you’ve grown to believe. That is why your business has become a struggle and a burden instead of a purpose and a passion. I've mentored some of the top leaders in the network marketing industry, and trained thousands in my online training groups. I've spent four years developing simple systems that help average people to get extraordinary results. This book will challenge you to lead from the front and become the kind of person that people want to follow. You will also learn simple systems, that when applied, will lead to team energy beyond what you could imagine!

Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow


Scott Miller - 2019
    He was demoted from his first leadership position after only three weeks—and that’s just one of several messy management stories in Management Mess to Leadership Success. Scott’s not alone. Everyone fails. But something sets Scott apart: he knows that failure is not a synonym for unwanted retirement.From Boss to Leader: Scott knows firsthand what it’s like to go from out-of-touch boss to team-growing leader. In Management Mess to Leadership Success, you’ll find 30 leadership challenges, honed by FranklinCovey through years of research, instructional programs, and executive consultancy, and illustrated with real-life experiences shared by someone who’s lived these challenges.Be a Strategic Maverick: Leaders aren’t hired to maintain the status quo. The whole point of leadership is to create positive (often radical) change. Sometimes, that means watching someone you’ve coached succeed—and maybe even surpass you. Sometimes, it means saying “no” more often than saying “yes.” But always, it means improving yourself and your team in new and unconventional ways. Dare to do the unexpected—dare to lead.Management Mess to Leadership Success combines the wisdom, expertise, and practical advice of successful leaders with proven methods to make effective changes to your leadership strategies. Learn how to: Lead difficult conversations and celebrate success Inspire trust, actively listen, and challenge paradigms Put the right people in the right jobs Create a clear and actionable vision for your team Accomplish your organization’s Wildly Important Goals Get the right results—in the right way Don’t miss out on this upcoming classic from FranklinCovey, the company behind The 7 Habits of Highly Effective People.

This Won't Scale: 41 Plays From The Drift Marketing Team To Help Your Business Cut Through The Noise, Grow Faster Than The Competition & Thrill Your Customers


Dave Gerhardt - 2019
    While most B2B startups obsess over scalability and tracking, Drift takes a different approach. In This Won't Scale, you'll find insider lessons and plays from the Drift Marketing team that have helped the business grow at a hypergrowth rate. It contains 41 plays organized into easy-to-read and reference chapters. Keep it on your desk, thumb through it when you're looking for inspiration and come back to it over time. You’ll discover not only Drift's abnormal approach, but also hear never-before-told stories and learn how to implement Drift's marketing plays into your own marketing strategy.

Leading Loyalty: Cracking the Code to Customer Devotion


Sandy Rogers - 2019
    They need to love you! Learn how building loyalty and modeling great customer service behavior to develop frontline team is the key to building raving fans. To thrive in today’s economy, it’s not enough for customers to merely like you. They have to love you. Win their hearts and they will not only purchase more—they’ll talk you up to everyone they know.But what turns casual customers into passionate promoters? What makes people stick with you for the long haul?The industry experts at FranklinCovey set out to unlock the mysteries of gaining the customer’s loyalty. In an extensive study that involved 1,100 stores and thousands of people, they isolated examples that stood out in terms of revenues and profitability. They found that these “campfire stores” burned brighter than the rest thanks to fiercely loyal customers and the employees who delight in making their customers’ lives easier.Now Fierce Loyalty reveals the principles and practices of these everyday service heroes—the customer-facing employees who cultivate bonds and lift revenues through the roof. Full of eye-opening examples and practical tools, Fierce Loyalty helps you infuse empathy, responsibility, and generosity into every interaction and: Make warm, authentic connections Ask the right questions Listen to learn Discover the real job to be done Take ownership of the customer’s issue Follow up and strengthen the relationship Share insights openly and kindly Surprise people with unexpected extras Model, teach, and reinforce these essential behaviors through weekly team huddles It’s time to invest in building loyalty. Even small improvements mean a big boost to your bottom line…and improves your business overall.

The Good Fight: Use Productive Conflict to Get Your Team and Organization Back on Track


Liane Davey - 2019
    Less drama. It all starts with a healthy conflict culture.In the modern workplace, conflict has become a dirty word. After all, conflict is antithetical to teamwork, employee engagement, and a positive company culture. Or is it?The truth is that our teams and organizations require conflict to get things done. But we avoid conflict and build up conflict debt by deferring and dodging the difficult decisions. Our organizations are paying the price--becoming less productive, less innovative, and less competitive. Individuals are paying, too--suffering from overwhelming workloads, endless drama, and sleepless nights.In The Good Fight, Liane Davey shows you how to create the productive conflict your organization needs to get along and get stuff done. Drawing on her twenty-year career as an advisor to the C-Suite, Davey shares real-world examples and practical tools you and your team can use to handle even the most contentious conflicts as allies--instead of adversaries. Filled with strategies you will use again and again, The Good Fight is an essential field guide for leaders at all levels.

Trillion Dollar Coach: The Leadership Playbook of Silicon Valley's Bill Campbell


Eric Schmidt - 2019
    In addition, this business genius mentored dozens of other important leaders on both coasts, from entrepreneurs to venture capitalists to educators to football players, leaving behind a legacy of growing companies, successful people, respect, friendship, and love after his death in 2016.Leaders at Google for over a decade, Eric Schmidt, Jonathan Rosenberg, and Alan Eagle experienced firsthand how the man fondly known as Coach Bill built trusting relationships, fostered personal growth—even in those at the pinnacle of their careers—inspired courage, and identified and resolved simmering tensions that inevitably arise in fast-moving environments. To honor their mentor and inspire and teach future generations, they have codified his wisdom in this essential guide.Based on interviews with over eighty people who knew and loved Bill Campbell, Trillion Dollar Coach explains the Coach’s principles and illustrates them with stories from the many great people and companies with which he worked. The result is a blueprint for forward-thinking business leaders and managers that will help them create higher performing and faster moving cultures, teams, and companies.

Rehumanize Your Business: How Personal Videos Accelerate Sales and Improve Customer Experience


Ethan Beute - 2019
    It's easy to point to the sheer volume of emails, text messages, voicemails, and even social messaging as the problem that reduces our reply rates and diminishes our effectiveness. But the faceless nature of that communication is also to blame. Rehumanize Your Business explains how to dramatically improve relationships and results with your customers, prospects, employees, and recruits by adding personal videos to emails, text messages, and social messages. It explains the what, why, and how behind this new movement toward simple, authentic videos—and when to replace some of your plain, typed-out communication with webcam and smartphone recordings.  •   Restore face-to-face communication for clarity and connection •    Add a personal, human touch to your emails and other messages •    Meet people who’ve sent thousands of videos •    Learn to implement your own video habit in an easy, time-saving way •    Boost your replies, appointments, conversion, referrals, and results dramatically If you’re ready to influence, teach, sell, or serve in a more personal way, Rehumanize Your Business is your guide.

A Tale of Two Authors: Your Choices Define Your Future


Sean M. Platt - 2019
    Both make mistakes. Both find success. Both have vitally important lessons for modern authors. In A Tale of Two Authors, successful indie author Sean Platt takes you on a year-long journey with aspiring writers Pete and Alexa. Pete and Alexa will make many mistakes, some obvious and some less-so. They will celebrate successes and overcome obstacles. Ultimately, they will show that there is no single, step-by-step plan that will inevitably lead you to self-publishing success. But they will also help you to see that there are common pitfalls you can avoid and best practices you can apply to make success more likely. There are so many ways up the mountain of self-publishing success. Let this short parable help you find the best path for YOU.

Principles of Product Management: How to Land a PM Job and Launch Your Product Career


Peter Yang - 2019
    The book has three parts: Principles: Part one covers the leadership principles that PMs use to lead their team to overcome adversity. When your product fails to gain traction, when your team falls apart, or when your manager gives you tough feedback—these are all opportunities to learn principles that will help you succeed. Product development: Part two covers how PMs at Facebook, Amazon, and other top companies build products. We'll walk through the end-to-end product development process— from understanding the customer problem to identifying the right product to build to executing with your team to bring the product to market. Getting the job: Part three covers how you can land a PM job and reach the interview stage at the right company. We'll prep you for the three most common types of PM interviews— product sense, execution, and behavioral—with detailed frameworks and examples for each. Hear directly from product leaders at Airbnb, Amazon, Google, and more on: How to overcome challenging situations from a VP of Product at Amazon. How to build a great product roadmap from product leaders at LinkedIn and Airbnb. How Google, Airbnb, and other top companies evaluate PM candidates from leaders at those companies. How PMs can grow their career from a Director at Instagram and Twitter. Table of Contents1. PrinciplesTake OwnershipPrioritize and ExecuteStart with WhyFind the TruthBe Radically TransparentBe Honest with Yourself2. Product DevelopmentProduct Development LoopUnderstanding the Customer ProblemSelecting a Goal MetricMission, Vision, and StrategyBuilding a Product RoadmapDefining Product RequirementsGreat Project ManagementEffective CommunicationMaking Good Decisions3. Getting the JobPreparing for the TransitionMaking the TransitionFinding the Right CompanyAcing your PM InterviewsProduct Sense InterviewExecution InterviewBehavioral InterviewYour First 30 Days4. Product Leader Interviews

Agile for Non-Software Teams: A Practical Guide for Your Journey


Gil Broza - 2019
    In fact, the specific practices don't matter. Agile is a way of thinking and making choices that can benefit marketing, HR, finance, all parts of the business.This practical book will help you to... Decide where and how an Agile approach can help you serve the business better Customize and regularly improve an Agile way of working without your having to be a process expert Avoid the many pitfalls that lead to mediocre performance or bounce-backs Feel confident about your choices, even if they are different from what your tech colleagues use Despite emerging in the technology domain, there is nothing exclusively tech about Agile. -- Evan Leybourn, Founder & CEO, Business Agility InstituteThis book is written for the audience we always forget in Agile transformations: the non-software roles. -- David Dame, VP, Global Agile, ScotiabankGil has managed to make Agile accessible to everyone. -- Sandy Mamoli, Author of Creating Great Teams, Nomad8You will be in the driver’s seat throughout, choosing what fits your situation and unique goals. -- Suzanne Daigle, Business Strategist and Partner, NuFocus Strategic GroupI wish such a resource had been available at the start of our transformation! -- Heather Francis, Head of Transformation, Roche Canada

Reboot: Probably More Than You Ever Wanted to Know about Starting a Global Business


Jodie Fox - 2019
    It allowed people to design their dream shoes online, get them expertly manufactured, and have them shipped to anywhere in the world within two weeks. The startup broke even at two months, hit multi-million dollar revenues in under two years, raised tens of millions in funding from top-tier investors and shipped to more than 100 countries. All the metrics pointed to huge scalability. To a huge business. To a huge success. But it didn’t succeed. In 2018 the business failed. And this is that story. Reboot tells the truth of what it is like to be at the helm of a global business. From the high highs of besting Karl Lagerfeld on global awards to the low lows of closing the doors on your dream, join author Jodie Fox on a raw journey as she reveals for the first time the story behind the story of fashion darling Shoes of Prey. This incredible ride will share lessons on raising capital, building a brand, finding suppliers, doing business in China and, most importantly, how to learn and grow from your successes and your mistakes and be ready every day to reboot for the next challenge.

Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business


Kevin Kruse - 2019
    In Great Leaders Have No Rules, New York Times bestselling author and highly successful entrepreneur Kevin Kruse debunks popular wisdom with ten contrarian principles for better, faster, easier leadership. Grounded in solid research and three decades of entrepreneurial experience, this book has one purpose: to teach you how to be both the boss everyone wants to work for and the high achiever every CEO wants to hire—all without drama, stress, or endless hours in the office Inspired by Kruse's viral article "Why Successful Leaders Don't Have an Open Door Policy," this contrarian approach to leadership reveals why you should throw out the rulebook and instead play favorites, crowd your calendar, tell employees everything (even salaries), stay out of meetings, hide your phone, and more. Kruse makes the case for these principles with engaging real-world stories and case studies, and shows how to use this wisdom to buck the trend and become more effective. He also shares applications beyond the office—at home, in sales, in sports, and more. Ultimately, his advice empowers you to focus on what matters, which is the key to success for you, your employees, and your company.

Command: The Twenty-First-Century General


Anthony King - 2019
    Taking these interventions as a starting point, Anthony King examines the transformation of military command in the twenty-first century. Focusing on the army division, King argues that a phenomenon of collective command is developing. In the twentieth century, generals typically directed and led operations personally, monopolising decision-making. They commanded individualistically, even heroically. As operations have expanded in range and scope, decision-making has multiplied and diversified. As a result command is becoming increasingly professionalised and collaborative. Through interviews with many leading generals and vivid ethnographic analysis of divisional headquarters, this book provides a unique insight into the transformation of command in western armies.

The Program: Lessons from Elite Military Units for Creating and Sustaining High Performance Leaders and Teams


Eric Kapitulik - 2019
    Drawing on the actual experiences of The Program's instructors from their personal combat stories to working with world-class athletic teams and successful corporations, the book clearly shows how The Program's training operations can help to achieve life goals and ambitions.The Program offers a road map that contains illustrative examples, ideas, and approaches for improving teammates and leaders at all levels within an organization of any size or type.Bring your organization to the next level of success Discover how to hold your leaders and teammates to the highest standards Understand how accountability increases effectiveness Learn to communicate effectively This important book explores the military's leadership and team building concepts that can be implemented to ensure an organization creates and sustains performance that adheres to the highest standards of excellence.

The Incredible Value of Employee Power: Unleashed How to gain competitive advantage by treating your employees well!


Robertson Hunter Stewart - 2019
    It explains why this is the case and what to do about it. The main paradigm of the book is that employees are the most important resource for any organisation and should be treated as such; companies need more than ever to become employee centric.Both now and in the future, key themes such as autonomy, empowerment and employee engagement will become the foundations upon which companies will build competitive advantage. Building confidence and trust will become more and more crucial to success. As I say in the book:“Empowerment is also to do with confidence and trust. If you think about the concepts of confidence and trust in your life outside of work, I am sure that most of you would agree that, if there is no trust within, for example, a family unit, there is a great likelihood that this will lead to a serious problem.” About the author: Robertson Hunter Stewart’s experience as an employee has now stretched over a period of 36 years (56-years-old at the time of writing) and he has spent the last 26 years in the service sector. Arriving in France in 1992 (and speaking no French), Stewart worked his way up from cleaner to General Manager of some of the biggest Luxury Hotels in Europe (three of which with over a thousand rooms). He has led teams from a few to several hundred during his career. He also continues to teach in both French and English at Bachelors and Masters Level for prestigious Management schools in Paris, France. As he says in his first book: “As both an employee and a manager, I strongly believe that the way that we are treated within an organisation impacts to a very high degree on how we behave as employees and, following on from that, how we perform.” Stewart lives in the West of France with his wife and two children. https://www.linkedin.com/in/robertson...

Creative Construction: The DNA of Sustained Innovation


Gary P. Pisano - 2019
    Every company wants to grow, and the most proven way is through innovation. The conventional wisdom is that only disruptive, nimble startups can innovate; once a business gets bigger and more complex corporate arteriosclerosis sets in. Gary Pisano's remarkable research conducted over three decades, and his extraordinary on-the ground experience with big companies and fast-growing ones that have moved beyond the start-up stage, provides new thinking about how the scale of bigger companies can be leveraged for advantage in innovation. He begins with the simply reality that bigger companies are, well, different. Demanding that they "be like Uber" is no more realistic than commanding your dog to speak French. Bigger companies are complex. They need to sustain revenue streams from existing businesses, and deal with Wall Street's demands. These organizations require a different set of management practices and approaches -- a discipline focused on the strategies, systems and culture for taking their companies to the next level. Big can be beautiful, but it requires creative construction by leaders to avoid the creative destruction that is all-too-often the fate of too many.

The Business Models Handbook: Templates, Theory and Case Studies


Paul N Hague - 2019
    They add structure and clarity to business problems and can help practitioners overcome the everyday challenges they face. The Business Models Handbook brings together the most helpful and widely used templates and frameworks into a single, invaluable resource. Each chapter focuses on an individual business framework, giving an overview of 50 of the best known frameworks and how it will help an organization grow and be profitable. Each supported by a real-world case study, these include ANSOFF matrix, Price-Quality-Strategy model, Stage-Gate model, Service Profit Chain and many more.Authored by a leading global market researcher with a background working on over 3,000 different research projects, The Business Models Handbook is an invaluable resource for any student or professional. Online resources include lecture slides that align with each chapter.

The Road To Better Habits


Darius Foroux - 2019
    A Short Guide To Help Transform Your Life By Transforming Your Habits.-----CONTENTS-----THE “ROAD TO BETTER HABITS” FRAMEWORK THE BEST HABITS I HAVE FORMED QUIT THESE HABITS A FEW THOUGHTS ON QUITTING BAD HABITS SET THE BAR LOW—VERY LOW KEEP TRACK OF YOUR PROGRESSWHAT TO DO WHEN YOU FALL BACK A DIFFERENT WAY OF LIVING

FBI Myths and Misconceptions: A Manual for Armchair Detectives


Jerri Williams - 2019
    

The Seventh Level: Transform Your Business Through Meaningful Engagement with Your Customers and Employees


Amanda Slavin - 2019
    This means most brands never reach their full potential. But what would it look like if your customers were no longer disenchanted from being chased across the internet and hounded for likes, shares, opt-ins, and purchases?There's a way to break this cycle that doesn't include using meaningless jargon or flashy but confusing digital marketing tools. To truly connect with your customers and employees, you need a straightforward plan that will amplify your message and propel you to a degree of engagement that you never realized existed.In The Seventh Level, Amanda Slavin hands you the keys to unlock authentic engagement and attain higher achievement across the board. Slavin unveils the tools to measure and grow your brand's engagement, forge a deeper, more personal connection with customers, and unite your employees around a shared mission. If you want to dismantle the obstacles standing in your way of engagement, let The Seventh Level be your guide.

Just Get Up: And Manifest Your Inner Genius


Isaac Samuel Miller - 2019
    Using his teenage imagination and work ethic as his guide, Isaac provides for his family, including his schizophrenic mother, and fights his way to becoming an entrepreneur at the age of seventeen. Through his story, Isaac demonstrates how you can start with nothing and still live your dreams. Just Get Up teaches you how to capture your own life's dreams through exposing your inner genius. This guided tour of self-development will teach you how to unlock your life's true treasures. It will appeal to all people seeking a real-life inspirational story of overcoming adversities. Along your journey you will find The Limelight Spot Effect, The 27-Month Plan, and The Octagon Way as you build your own success through his Just Get Up program. Isaac invites you to Just Get Up and tap into your unlimited potential as you discover your inner genius one chapter at a time.

The Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level


Ron Ashkenas - 2019
    His clients have included the World Bank, GE, Thomson Reuters, and Merck. He is a frequent contributor to HBR and is the author of Simply Effective. Brook Manville, a former partner at McKinsey & Company and executive vice president of United Way Worldwide, advises leaders on strategy, organizational development, and leadership. He regularly contributes to HBR, and other business publications. His previous books are A Company of Citizens and Judgment Calls. .

Mission-Driven Leadership: My Journey as a Radical Capitalist


Mark Bertolini - 2019
    He grew up in a blue-collar neighborhood in Detroit. Early in his career, he was known for his bare-knuckled leadership and hard driving competitiveness that helped him to turnaround several companies. But his ambition came at a cost as he ran roughshod over his colleagues and employees, and spent time away from his family. Two events served as wakeup calls for the hard-charging Bertolini. First his son Eric was diagnosed with incurable cancer, and Bertolini found himself confronting the healthcare industry firsthand, not as an executive, but as the parent of a deathly ill child, determined to save his son's life. And miraculously, after a year in the hospital, often at death's door--Eric was twice given last rites--his son recovered. The second wakeup call was a skiing accident several years later in which Bertolini broke his neck. As his life unraveled in the face of years of chronic pain, therapy, and medication, he realized he had to reinvent himself, emotionally, spiritually, and as a leader--or go under. Mission-Driven Leadership speaks to the lessons Bertolini learned about empathy, about helping employees and Aetna's customers take better care of themselves and each other, about the need to find the divine in me, and the importance of getting out to meet with employees and customers face-to-face in town halls to truly discover their needs and better serve them.

Friction: The Untapped Force That Can Be Your Most Powerful Advantage


Roger Dooley - 2019
     Every year, the U.S. economy loses $3 trillion dollars in productivity due to excess bureaucracy. Red tape and over-complicated licenses have contributed to China's GDP exceeding India's by $82 trillion over the span of just three decades. If you're a business leader, these statistics should give you nightmares. According to science-based marketing and business expert Roger Dooley, they illustrate the real and growing threat of "friction," which he defines as the unnecessary expenditure of time, effort, or money in performing a task. In today's high-speed, customer-empowered world, the levels of swiftness and efficiency of business transactions will determine ultimate success or failure. In this groundbreaking guide, Dooley helps you spot the inevitable points of friction in your organization, and he provides the tools and insight you need to eliminate them. By truly understanding the impact friction can have, you'll be able to establish positive habits and eliminate negative ones--all with the end result of building a company that's the envy of your industry. Friction takes you step-by-step through the process of: - Empowering frank conversations- Guiding individual and team behaviors- Getting ahead of friction - Optimizing the customer experience - Building a frictionless corporate cultureCombining scientific research with real-life examples of leaders who have conquered business friction, Dooley teaches you how to identify roadblocks, alter them for the benefit of both business and customer, and create positive, lasting change.If you're in a leadership position, now is the time to declare war on friction--before your competitors do. Stamp out ridiculous rules, pointless procedures, and meaningless meetings. Become a relentless advocate for the customer and for minimizing customer effort. Lubricate every point of friction and make your company run like a well-oiled machine. Friction provides the know-how you need to lead your company to industry dominance.

HBR's 10 Must Reads on Business Model Innovation (with featured article "Reinventing Your Business Model" by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann)


Harvard Business Review - 2019
    

Leadership: The Art of Inspiring People to Be Their Best


Craig B. Whelden - 2019
    A master storyteller, the author does this in 24 easily digestible chapters, starting with "character," the basic building block for all great leaders. From there, he addresses the importance of trust, four different methods of mentoring, delivering under pressure, setting organizational expectations, breaking down cultural barriers, effective communications, leaving a legacy, risk management, and many more topics that have everyday application for all of us. Widely acclaimed by dozens of corporate leaders and senior military leaders, he has the unique ability to connect to readers through storytelling and takeaways that anyone can then apply: in the corporate world, the non-profit community, or simply in your everyday life. Two bonus appendixes are included that are tools he personally used as a senior leader in the military: his "Philosophy of Command" -- time tested over 30 years -- and a self-reflection on himself as a leader titled "Whelden on Whelden." You will not be disappointed! FROM THE BACK COVER: "Craig Whelden is a true servant leader, with this book representing the latest chapter in his life of service" -- Pete Geren, former Secretary of the Army "If you have even the slightest interest in the art of inspiring people, this is a must read." -- GENERAL Gordon Sullivan, 32d Army Chief of Staff "Filled with inspirational leadership nuggets for everyone." -- GENERAL Ann Dunwoody, U.S. Army (Retired), America's first female four-star general "Leadership does not exist in a vacuum; it is as effective as one's ability to communicate, motivate, and activate. That's Craig!" -- Jennifer Sabas, Chief of Staff for Daniel K. Inouye, former U.S. Senator and Medal of Honor recipient "Time spent with this book will be time well spent." -- ADMIRAL Timothy J. Keating, U.S. Navy (Retired) "This book will become a ready reference for leadership challenges throughout your life." -- Lieutenant General Terry "Guts" Robling, USMC (Retired) "The three people I most enjoy listening to and learning from: Tony Robbins, Stephen Covey, and Craig Whelden." -- Roger Cross, Birmingham, England

THE PERFECT LITTLE PROJECT MANAGEMENT TOOLKIT: The World’s First And Only COLOR-CODED, STEP-BY-STEP Project Management Instruction Book!!!


Jackson Pallas - 2019
     The book succinctly outlines and explains the SIMPLE, PROVEN METHOD that revolves around the practical development and usage of six fundamental project management tools: 1) Project Plan 2) Project Management Protocol 3) Project Management Status Report 4) Project Meeting Agenda 5) Project Team Meeting 6) Project Meeting Minutes Additional Information Page Count : 140 Product Dimensions : 5.25” x 8.00” Product Weight : 1.0 lb Suitable for ages 12 to 112 For Private Label / IP Content Licensing Information, please email info@littlepmtoolkit.com For Bulk Order Requests (over 100 units), please email info@littlepmtoolkit.com For All Other Product Information, please visit: www.littlepmtoolkit.com

Agile Transformation: Structures, Processes and Mindsets for the Digital Age


Neil Perkin - 2019
    The number of new and disruptive technologies is increasing, the speed of change shows no sign of slowing down and organization development practitioners and business leaders need to act urgently to enable their companies to succeed in the digital age. Agile Transformation is the much-needed guide on how to achieve this success. Packed full of practical advice, this book covers everything from why new operating models are needed, how to apply agile principles at scale, leverage digital-native processes and why change managers need to think big but start small. Agile Transformation also covers how to build and engage high performing teams for change, how to tackle the employee mindset that can hinder agile adoption and why developing an agile business is not an excuse to fail to plan. There is also guidance on how to develop fast and focused high-velocity decision making, build momentum for change and apply an agile approach to different business functions including HR, Finance, Sales, Operations and Procurement. This book is crucial reading for all businesses wanting to effectively compete in the new world of work.

Four Types of Problems


Art Smalley - 2019
    In Four Types of Problems, continuous improvement expert and author Art Smalley shows you how to break the “hammer-and-nail” trap. He demonstrates that most business problems fall into four main categories: Troubleshooting: A reactive process of rapidly fixing abnormal conditions by returning things to immediately known standards. Gap-from-standard: A structured problem-solving process that aims more at the root cause through problem definition, goal setting, analysis, countermeasure implementation, checks, standards, and follow-up activities. Target-state: Continuous improvement (kaizen) that goes beyond existing levels of performance to achieve new and better standards or conditions. Open-ended and Innovation: Unrestricted pursuit through creativity and synthesis of a vision or ideal condition that entail radical improvements and unexpected products, processes, systems, or value for the customer beyond current levels. “Organizations and individuals at all levels fall into the trap of having one primary or standard way of solving every problem,” writes Smalley, who learned problem solving from Tomoo Harada at Toyota’s historic Kamigo engine plant. Harada led the maintenance activities that created the stability needed for Taiichi Ohno’s innovations in the Toyota Production System. Each type of problem category requires different thought processes, improvement methods, and management cadences. Each type has its own sub-system and surfacing mechanism, management cadence, timing, and difficulty level, he explained. One size does not fit all situations and just training people in tools or techniques only scratches the surface of problem solving. In Four Types of Problems you’ll learn: 4 types of problem-solving approaches that are effective against virtually every business problem; How to advance from treating “abnormal conditions” to more robust problem-solving routines that develop people and create a more diverse continuous improvement culture; When and how to use each type with real-world examples; The strengths and limitation of each problem-solving type; The right sub-system for each type; The importance of timing and cadence for each routine; The 3 main kinds of countermeasures and when to use each; How to use the 4 Cs of Problem Solving for Type 1 or troubleshooting; The critical role of frontline supervisors in troubleshooting; 2 conditions calling for Type 2 -- gap from standard -- problem solving; 7 basic steps of Type 2 problem solving, including key points for each step; What sets Type 3 problem solving apart from Types 1 and 2; Why Type 3 thinking is possible for any activity – manufacturing, services, healthcare, logistics, government, etc.

DARE: The Mindset for Successful Innovators in the Digital Age


Eric de Groot - 2019
    A growing graveyard of startups and corporate ventures is just the tip of the iceberg. Innovation is no longer an option; it is a license for future survival. Research indicates more than 6 out of 10 corporate executives evaluate their innovation activities and capabilities as inadequate. Root cause: a missing innovative mindset and way of working. DARE is about innovation and innovators. It provides a human-centric approach to innovation. Reading DARE gives insight into its most critical component: mindset. Many innovators get lured into the maze of frameworks and methodologies. Only a few succeed in instilling a mindset of innovative growth in their organizations. By reading DARE, you will benefit from over 50 years of experience in helping more than 200 organizations around the globe achieving ambitious growth goals. DARE is written from the first-hand experience. DARE to grow!

HBR's 10 Must Reads on Business Model Innovation (with featured article "Reinventing Your Business Model" by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann) (HBR’s 10 Must Reads)


Harvard Business Review - 2019
    We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you set up a model for success and stay ahead of your competitors.This book will inspire you to: Build a new business in an established organization Give your traditional offerings a shot in the arm Understand how a business model differs from a strategy Establish digital business models around traditional products Adopt the practices of lean start-ups Reimagine your core business as a platform Counter threats by revolutionizing your business model HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further.HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Startup, Scaleup, Screwup: 42 Tools to Accelerate Lean and Agile Business Growth


Jurgen Appelo - 2019
    The contemporary marketplace is more dynamic than ever before--increased global competition, the impact of digital transformation, and disruptive innovation factors require businesses to implement agile management and business strategies to compete and thrive. This indispensable book provides business leaders and entrepreneurs the tools and guidance to meet growth and scalability challenges head on.Equal parts motivation and practical application, this book answers the questions every business leader asks from the startup ventures to established companies. Covering topics including funding options, employee hiring, product-market validation, remote team management, agile scaling, and the business lifecycle, this essential resource provides a solid approach to grow at the right pace and stay lean. This book will enable you to:Apply 42 effective tools to sustain and accelerate your business growth Avoid the mistakes and pitfalls associated with rapid business growth or organizational change Develop a clear growth plan to integrate into your overall business model Structure your business for rapid scaling and efficient management Startup, Scaleup, Screwup: 42 Tools to Accelerate Lean & Agile Business Growth is a must-read for entrepreneurs, founders, managers, and senior executives. Author Jurgen Appelo shares his wisdom on the creative economy, agile management, innovation marketing, and organizational change to provide a comprehensive guide to business growth. Practical methods and expert advice make this book an essential addition to any business professional's library.

The Lean Sensei


Michael Ballé - 2019
    Learning is at the heart of lean.” The Lean Sensei provides both a conceptual and hands-on toolkit for developing lean leaders—and becoming one yourself. It will challenge you to reflect on how you coach; share mindful questions that improve your awareness of what to look for; and keep both you and your students focused on the signs, symptoms, and syndromes that can slow your lean success. This book, written by six lean pioneers who have experienced and followed the path of the Sensei, shares a radical vision of how to flourish with this approach. They argue that Lean is a system of gaining competitiveness by continuously developing people, and as such, sensei play a vital role in helping others deepen their thinking every day. To be effective in transforming processes and the people who operate within them, any sensei “must first learn to transform yourself,” they write.

Agile People Picturebook


Pia-Maria Thoren - 2019
    Pia-Maria Thoren is the Swedish author of the successful book ”Agile People, a Radical Approach for Employees and Managers (That Leads to Motivated Employees).” In this picturebook, Nico Simpson, a graphic artist from Claripics, South Africa, complements the text from the book with his easy-to-grasp illustrations that deepen the meaning of the messages.The Agile People Picturebook is for everybody who wants to understand more about business and people agility and how to create that common direction where people are intrinsically motivated to give their best at work every day because they want to, not because they have to. Leadership is about making people go in the direction that you want them to go because THEY want to go in that direction. If you want to know more about what you can do to increase awareness about people and agile, go to agilepeople.com and contact us for any questions or more information.

Organisational Mastery: The product development blueprint for executive leaders


Luis Gonçalves - 2019
    It explains clearly how to create an agile, innovative organisation that can learn from its own mistakes and become a company that people will fight to work for. When you’ve read this book, you will have: • A step-by-step formula for reacting quickly to any changes in the market • A tool to connect strategy to daily operations • A concept to build a basic change management framework • A technique to measure the impact of software delivery

The Problem Isn’t Their Paycheck: How to Attract Top Talent and Build a Thriving Company Culture


Grant Botma - 2019
    We think that businesses who have high-end compensation packages attract the best talent and that well-compensated employees will be high performers and stay content.The stats and scientifically-proven data say otherwise. Top talent and the highest producing employees desire three things other than money, and in The Problem Isn't Their Paycheck, Grant Botma reveals what those forces are and how to easily implement them so you can hire right and lead better.For Business OwnersIf you're an entrepreneur who's spending too much time working in your business, this book will allow you to finally start working on your business. Grant Botma shows you how to transform your hiring and management practices to build a thriving team of top performers that will handle the day-to-day tasks so you can have freedom and deliver value to the business in ways nobody else can.For People Desiring Great EmploymentIf you're a talented employee who's looking for more-fulfilling employment, this book will help you articulate exactly what you want from your next employer. That way you can find a great company and confidently pursue a change.

Find Your Path: Unconventional Lessons from 36 Leading Scientists and Engineers


Daniel Goodman - 2019
    Thirty-six leading scientists and engineers (including two Nobel Prize winners) describe the challenges, struggles, successes, satisfactions, and U-turns encountered as they established their careers. Readers learn that there are professional possibilities beyond academia, as contributors describe the paths that took them into private industry and government as well as to college and university campuses. They discuss their varying preferences for solitary research or collaborative teamwork; their attempts to achieve work-life balance; and unplanned changes in direction that resulted in a more satisfying career. Women describe confronting overt sexism and institutional gender bias; scientists of color describe the experience of being outsiders in their field.One scientist moves from startup to startup, enjoying a career of serial challenges; another spends decades at one university; another has worked in academia, industry, and government. Some followed in the footsteps of parents; others were the first in their family to go to college. Many have changed fields, switched subjects, or left established organizations for something new. Taken together, these essays make it clear that there is not one path to a profession in science, but many.ContributorsStephon Alexander, Norman Augustine, Wanda Austin, Kimberly Budil, Wendy Cieslak, Jay Davis, Tamara Doering, Stephen D. Fantone, Kathleen Fisher, David Galas, Kathy Gisser, Sandra Glucksmann, Daniel Goodman, Renee Horton, Richard Lethin, Christopher Loose, John Mather, Richard Miles, Paul Nielsen, Michael O'Hanlon, Deirdre Olynick, Jennifer Park, Ellen Pawlikowski, Ethan Perlstein, Richard Post, William Press, Beth Reid, Jennifer Roberts, Jessica Seeliger, David Spergel, Ellen Stofan, Daniel Theobald, Shirley Tilghman, Jami Valentine, Z. Jane Wang, Rainer Weiss

Technical Leadership: Dreams, success and unicorns


Giuliana Carullo - 2019
    Often times it is confusing still. What distinguish a manager from a leader? What distinguishes a leader from a technical one in today tech world? This book walks through what makes or breaks a good technical leader - in a very opinionated manner.Also Available on Leanpub at https://leanpub.com/technicalleadership

Adaptive: Scaling Empathy and Trust to Create Workplace Nirvana


Christopher Creel - 2019
    Competition creatively destroyed every other aspect of how businesses work, yet this one thing has remained unchanged - and it is no longer working. New technology is about to change that.In Adaptive, Christopher Creel outlines how collaboration technologies and smart chatbots enable revolutionary new organizational models that eliminate hierarchical obstacles, synchronize workforce skills with strategy execution, leverage the power of diversity, and deliver the most effective tribal elements of successful startups into larger, more established companies. Based on fourteen years of in-the-trenches R&D, Creel's dynamic crowdsourcing model promotes speed and agility while putting the skills and experience of each individual team member to best use. Each day, your business's greatest resources come to work and go home. You want to be sure they come back every day! Adaptive will help you attract, retain, and utilize the absolute best talent that is out there.

Critical Systems Thinking and the Management of Complexity


Michael C. Jackson - 2019
    Decision makers at all levels are required to manage the consequences of complexity every day. They must deal with problems that arise unexpectedly, generate uncertainty, are characterised by interconnectivity, and spread across traditional boundaries. Simple solutions to complex problems are usually inadequate and risk exacerbating the original issues.Leaders of international bodies such as the UN, OECD, UNESCO and WHO -- and of major business, public sector, charitable, and professional organizations -- have all declared that systems thinking is an essential leadership skill for managing the complexity of the economic, social and environmental issues that confront decision makers. Systems thinking must be implemented more generally, and on a wider scale, to address these issues.An evaluation of different systems methodologies suggests that they concentrate on different aspects of complexity. To be in the best position to deal with complexity, decision makers must understand the strengths and weaknesses of the various approaches and learn how to employ them in combination. This is called critical systems thinking. Making use of over 25 case studies, the book offers an account of the development of systems thinking and of major efforts to apply the approach in real-world interventions. Further, it encourages the widespread use of critical systems practice as a means of ensuring responsible leadership in a complex world.Comments on a previous version of the book:Russ Ackoff: 'the book is the best overview of the field I have seen'JP van Gigch: 'Jackson does a masterful job. The book is lucid ...well written and eminently readable'Professional Manager (Journal of the Chartered Management Institute): 'Provides an excellent guide and introduction to systems thinking for students of management'

Intelligent Thinking: Overcome Thinking Errors, Learn Advanced Techniques to Think Intelligently, Make Smarter Choices, and Become the Best Version of Yourself (Power-Up Your Brain Series Book 2)


Som Bathla - 2019
    INTELLIGENT THINKING is your succinct guide with most effective thinking strategies (though a few might sound counter-intuitive) to help you learn how to think intelligently.  Here is what you will learn in INTELLIGENT THINKING: How human brain operates and how precisely thinking process works within our mind? How Elon Musk transformed himself from an internet multimillionaire to a space rocket industry leader with this first principle thinking. How your thinking abilities are not dependent on your IQ and what matters most as per Warren Buffett. Different types of thinking people follow (check where do you find yourself) Most common cognitive biases that trip you up for making irrational, illogical decisions and triggered by your emotions. Understand  the power of neuroplasticity that allows you to change the way you think. Beware of your thinking patterns marketers misuse to sell you more of what you never wanted. How thinking about failing in a particular way can help you better prepared for success – know the technique of inversion thinking. First order thinking vs. second order thinking – how thinkers do a deep work in thinking. How integrative thinking can create a whole blue ocean of possibilities. Learn how this type of thinking invented ‘shopping cart’ and how rolling suitcases got invented out of a particular type of thinking. Understand how to think like Leonardo da Vinci by knowing about seven approaches he used to improve his intelligence.

Strategic Doing: Ten Skills for Agile Leadership


Edward Morrison - 2019
    This complexity and the emergence of networks is changing the practice of strategic management. Today's leaders need to understand how to design and guide complex collaborations to accelerate innovation and change--collaborations that cross boundaries both inside and outside organizations.Strategic Doing introduces you to the new disciplines of agile strategy and collaborative leadership. You'll learn how to design and guide complex collaborations by following a discipline of simple rules that you won't find anywhere else.- Unleash the power of true collaboration- Learn and master the 10 skills of agile leadership- Apply individual skills to targeted situations- Introduces a new discipline of leadership strategyFilled with compelling case studies, Strategic Doing outlines a new discipline of leadership strategy specifically designed for open, loosely-connected networks.

Being the Boss, with a New Preface: The 3 Imperatives for Becoming a Great Leader


Linda A. Hill - 2019
    You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.You're not alone. As Harvard Business School's Linda Hill and manager and executive Kent Lineback reveal in Being the Boss, becoming an effective manager is a painful, difficult journey. It's trial and error, endless effort, and slowly acquired personal insight. Many managers never complete the journey. Often, they just learn to get by. At worst, they become terrible bosses.This essential book, now with a new preface, explains how to avoid that fate, by mastering three imperatives: Manage yourself: Learn that management isn't about getting things done yourself. It’s about accomplishing things through others. Manage a network: Understand how power and influence work in your organization and build a network of mutually beneficial relationships to navigate your company's complex political environment. Manage a team: Forge a high-performing "we" out of all the "I"s who report to you. Packed with compelling stories and practical guidance, Being the Boss is an indispensable guide for not only first-time managers but all managers seeking to master the most daunting challenges of leadership.

Project Kickoff: How to Run a Successful Project Kickoff Meeting in Easy Steps


Hassan Osman - 2019
    It also includes downloadable templates and scripts that will help you save time. Here’s a partial list of what’s covered:  What to include in your project kickoff agenda, and who to share it with before your external kickoff meeting. How to kickoff a meeting the right way by running through the agenda and having brief introductions.  How to leverage your project sponsor to motivate the team.  How to list out the project goals, along with your project assumptions and constraints to avoid any potential miscommunication down the line. The best practices of including a team organization chart and a high-level schedule so that you manage expectations the right way. Why you should cover a change management process and communication plan. How to end a project kickoff meeting properly by including a next steps section and a Q&A session. The most important thing you should do after your project kickoff meeting ends. A downloadable sample project kickoff agenda and project kickoff template. The book is divided into three sections:  Section I: Before Your Project Kickoff Meeting Draft the Agenda Gather Feedback Prepare the Presentation Hold an Internal Kickoff Meeting Schedule the External Kickoff Meeting Section II: During Your Project Kickoff Meeting Welcome and Rundown of Agenda Introductions Project Sponsor Update Project Goals Team Organization Chart High-Level Schedule Project Assumptions and Constraints Communication Plan Change Management Process Milestone Signoff and Invoicing Process Technical Update Other Considerations Next Steps Q&A Session Wrap Up Section III: After Your Project Kickoff Meeting Send an Update Follow Up on Action Items Free Bonus As a free bonus for purchasing this book, you'll get a Free Project Kickoff Meeting Template ppt (a PowerPoint file) that helps you save time in creating your own.

Evolvagility: Growing an Agile Leadership Culture from the Inside Out


Michael Hamman - 2019
    Many are responding by embracing agility as a way of working--some with a primary orientation around operational agility (e.g., Agile software development methods), others focusing on customer development agility, while others are embracing business agility. In almost all of these cases, agility is concerned with processes and practices, with systems and structures--a form of outer agility. But the biggest challenges with agility revolve not so much around its outer aspects--its processes, practices, deliverables, and business outcomes--but around the sensemaking, communication, and relationship intelligence of an organization's people--its inner aspects. This is where we find the human problems of resistance, conflict, communication breakdowns, broken promises, people going through the motions with little passion or conviction, deteriorating product quality, managers micro-managing-the world--the world of inner agility. Many organizational leaders and managers take an objectivist approach to the growing of inner agility, treating mindset and culture as reified goals to be attained, rather than as holistic qualities to be cultivated. Mindset and culture are viewed as behavioral attributes which exist somewhere out there: In those people out there; in those behaviors out there; in those habits and beliefs out there. From such a perspective, the tendency is to think about and treat mindset and culture from the outside in --as those aspects of organizational reality that we can somehow fix or change from the outside; whether through inculcation, motivational inducement, reasoned argument, or training and mentoring. Evolvagility: Growing an Agile Leadership Culture from the Inside Out takes an alternative perspective--one in which we view mindset and culture not from the outside in, but from the inside out . From this perspective, we are interested in the inner capabilities that determine how people think; how they make sense of complex situations around them; the beliefs and values they hold; people's ability to hold perspectives that are different from their own; their ability (or lack thereof) to relate with others in ways that leave those others empowered and enabled. But, even more than this, we want to know how we might help ourselves and others grow those capabilities. Again, not from the outside in--the world of processes and structures or even behaviors; but rather from the inside out--from the world of sensemaking and consciousness, and from there out into the world of relationships and, beyond that, out into the world of organizational environments. Evolvagility synthesizes a human technology from a variety of fields that include adult developmental psychology, relationship systems, executive coaching, and organization development. It leads us toward a deeper understanding of the anatomy of human sensemaking, and how it impacts people's capacity for effective and creative action. And it provides a practical methodology with which we might increase the capacity of that inner sensemaking in order to help ourselves, and others, make sense of the complexity and ambiguity of the situations we ind ourselves in as players in 21st Century organizational life.

Fintech Founders: Inspiring Tales from the Entrepreneurs that are Changing Finance


Agustin Rubini - 2019
    Financial technology promises to change the way we manage our money online, disrupting the landscape of the financial services industry is being disrupted. Over 70 in-depth interviews of Fintech Founders provide lessons from some of the most successful fintech entrepreneurs that will help you understand the challenges and opportunities of applying technology and collaboration to solve some key problems of the financial services industry. This book is for entrepreneurs, for people working inside of large organizations and everyone in between who is interested to learn the secrets of successful entrepreneurs. In this advice-filled resource, Rubini gathers advice that comes from a diverse range of financial services niches including financing, banking, payments, wealth management, insurance, and cryptocurrencies, to help you harness the insights of thought leaders. Those working inside the financial services industry and those interested in working in or starting up businesses in financial services will learn valuable lessons on how to take an idea forward, how to find the right business founders, how to seek funding, how to learn from initial mistakes, and how to define and reposition your business model. If you decide to buy this book now, you'll get: • Insights from fintech from all continents • The author's view on the future of each of the fintech areas: financing, banking and savings, payments, SMEs, investment, insurance, data and analytics • Lessons from founders that together raised more than $10 billion • 75 interviews with the people that make fintech disruption a reality Companies Covered: 86400, Afluenta, Assurehedge, Ayasdi, Bayzat, BIMA, BitPesa, Blockex, Bonify, Brex, Clark, ClearBank, CountingUp, Cover, Creditas, CurrencyFair, eToro, EverCompliant, Fenergo, Fidor Solutions, FinanceIt, Flywire, Fundation, Funding Options, FundingSocieties, Heliocor, Holvi, Increase, InstaRem, InvertirOnline, Iwoca, iZettle, Jimubox, Jumia, Juvo, Kasisto, League, Lendingkart, Liquid, Machinalis, Monese, Moneytree, Mosaic Smart Data, Moven, Mypos, Nav, New York Shipping, Oaknorth, OpenFin, Parasut, Pintec, Quantopian, Raisin, RentMoola, RentoMojo, Riskalyze, SaveDroid, Shine, Slice, Spark Systems, Squirrel, SyndicateRoom, Tandem, Token.io, Tradeshift, Trulioo, Uala, UnDosTres, Upgrade, Vizolution, VUSecurity, Welab, Xignite Entrepreneurs Covered: Tim Fouracre, Jonathan Epstein, Elizabeth Rossiello, Adam Leonard, Nicolas Reboud, Rishi Khosla, Joel Perlman, Matthew Hodgson, Sebastian Stranieri, Anthony Thomson, Ricky Knox, Owen Hall,, Vikas Tripathi, Zor Gorelov, Brett Meyers, Brett King, Gamal Moukabary, Michael Garrity, Gordon Downes, Gustaf Agartson, Philipp Postrehovsky, Aaron Klein, Kelvin Teo, Conrad Ford, Mazy Dar, John Fawcett, Harshvardhan Lunia, Raz Abramov, Stephane Dubois, Matthias Kroner, Bill Safron, Sergio Furio, Facundo Garreton, Steve Polsky, Levi King, Jacob de Geer, Stephen Ufford, Arpit Gupta, Renaud Laplanche, Javier Mansilla, Walter Alini, Marcos Sponton, Niall Twomey, Goncalo de Vasconcelos, Mutaz Qubbaj, Tamaz Georgadze, Simon Loong, Sami Louali, Yassin Hankir, Norris Koppel, Prajit Nanu, Gettansh Bamania, Barry McCarthy, Johan Lorenzen, Alejandro Cosentino ,Woo Joo Seng, Sean Yu, Pierpaolo Barbieri, Sam Graziano, Mike Massaro, Henrique Dubugras, William Wei, Talal, Bayaa, Marten Nelson, Steve Kirsch, Karn Saroya, Barry Freeman, Nick Ogden, Sebastian Cadenas, Tim Attia, Christoph Rieche, Mike Serbinis, Yoni Assia, Mike Kayamori, Christo Georgiev, Gurjeet Sing

Mastering the Basics: Simple Lessons for Achieving Success in Business


Dean Karrel - 2019
    Based on business lessons and techniques that Dean Karrel learned throughout his career this book reveals that common sense, integrity, character, and the importance of self-confidence are the critical cornerstones of being successful and fulfilled in business. Being yourself, working to the best of your ability, and mastering the basics is what can set you apart from the rest! Just a few of the nearly two hundred topics covered include: Learning social and soft skills            The value of emotional intelligence  The importance of planning and preparation Working for a micromanager  Keeping things simple and avoiding distractions Vulnerability is a positive quality Prioritizing and focusing on what really matters Why you shouldn’t be afraid you don’t know something

Luck: A Key Business Idea


Chengwei Liu - 2019
    In positioning luck as a key idea in management, the book analyzes various facets of fortune such as randomness, serendipity and opportunity. By focusing on a concept that is often overlooked given psychological bias toward meritocratic explanaitions, the author elevates luck as a signficicant factor in explaining performance differences.This readable overview of management, through the lens of fortune, helps students and scholars understand the subject in a new light.

The Mentor: A Career-Readiness Business Parable


J.N. Whiddon - 2019
    

LESSONS: Essays to Help You Embrace the Chaos


Mark W. Schaefer - 2019
    Through 32 very honest, provocative, and prescient articles, Mark lays bare the unvarnished truth of personal and business survival in the digital age. Chapter topics include: How to remain bot-proof The intolerance of hustle Best presentation skills The importance of "belonging" in business Personal branding truths Why company culture is your marketing Emotional paralysis and social media grief Realistic content marketing Networking in the digital age Entrepreneurial business lessons ... and much more. Mark Schaefer has emerged as one of the most vital and trusted resources in the business world. Thousands have attended his university classes, corporate workshops and speeches. This is your chance to tune into the latest thinking from one the most gifted writers and thinkers in the digital media scene today.

Stop Hustling, Start Scaling: Ramp Up Your B2B Startup’s Repeatable Revenue with The Q Framework


Scott Sambucci - 2019
     As a company founder, you started with an idea—how to solve a problem, how to build a product, and most important, how to impact your customers and change your industry. Yes, of course you’ve got to hustle. Yes, you’ve got to work hard. But hustle and hard are just table stakes to get your startup going. To really make the impact you set out to make, you need to create repeatability and scalability – in your revenue, your sale processes and your team. This book is your roadmap. Scott Sambucci has led three enterprise/B2B startups to their first millions in revenue – Blend in the lending industry, Altos Research in residential real estate, and Aplia in higher education. With each of these startups, the day-to-day selling and sales strategies changed each time. What remained the same across the core framework he used to build each startup’s repeatable revenue—The Q Framework. When you implement The Q Framework for your startup, you'll be able: - Talk with your prospects and customers in terms of the one thing they care most about (Hint… It’s not your product…) - Identify every prospect’s critical business issue, and leverage that issue in every sales opportunity. - Find and sell to every buyer, stakeholder, influencer, and decision-maker in every sales opportunity. - Prove that buying your product is an investment for your prospect, and never hear words like “cost” and “budget” again in your sales conversations. - Create clarity for your prospects and your team. - Keep control in every sales call and every sales opportunity. - Stop sending proposals that never get read and chasing prospects that you’ll never catch. - Establish pilot programs and phased rollouts that give your customers confidence to buy and implement your product. - Stop hustling and start scaling your sales process, your team and your company’s revenue. Most startup founders think a repeatable sales process means: - Booking as many demos as possible with anyone that wants to see their product. - Hiring an industry veteran with a Rolodex to build their sales process. - Spending tons of cash on a conference booth to beep badges. - Blasting out spammy emails to a lead list that was bought or scraped. - Giving away their product for free, or offering massive discounts, for case studies and product feedback. - Building every feature that their Fortune 500 prospects suggest. - Emailing one-pagers and pitch decks because some mid-level manager asked for it. - Sending proposals when prospects ask for them. - Being a pushy extrovert who has to convince prospects to buy. Nope. While these approaches might land a few customers and early revenue, without a repeatable framework to grow and scale sales, they’re a sure-fire way to a end up never-ending start-up mode. To ramp up your startup's recurring revenue, to build a repeatable sales process, to get from startup to scale up, and to take your startup from idea to impact, you need to build revenue and scale. Most sales books tell you about sales process that worked for one company or industry. This book will teach you about your sales process.

The CHAMELEON Leader


Ranya Nehmeh - 2019
    Top-down leadership is passé. Millennials need a leadership style that is current - collaborative, open, transparent and inclusive - which caters to their strengths. They want to be a valued part of the leadership process. This book asks the question: What do you want in a leader?The answers, summarised into nine traits that were identified by hundreds of millennials worldwide as being of the utmost importance in a leader, comprise the CHAMELEON Leader. An informative, straight from the source, fully interactive, exercise-guided book that gives you the practical skills you need to be a better leader, and offers a place to self-reflect on your own existing skills and create a game plan to take action.#FindYourChameleon

Ablaze: 5 Essential Paradigm Shifts for Parish Renewal


Keith Strohm - 2019
    . .

Throughput Economics: Making Good Management Decisions


Eli Schragenheim - 2019
    This book develops a practical methodology for better decision making by looking at the impact of certain types of decisions on a company's bottom line. This well-defined methodology allows mid-managers, higher level managers and financial staff to create real value by concentrating on what truly matters."Boaz Ronen, Professor Emeritus, Coller School of Management, Tel Aviv University, Tel Aviv, Israel "Throughput Economics is a must read for entrepreneurs and managers who want to make their organizations more and more antifragile."Andrea Zattoni, CEO of Antifragility, Italy"Management accounting is a dry topic. Throughput Economics is not--managers can learn a lot they can apply to their company from it."Rudolf Burkhart, Business Development Director, Vistem Gmbh, Germany Throughput Economics challenges the current thinking of how to evaluate cost, risks and rewards of any deal or any other new market opportunity being considered, especially the practice of calculating cost-per-unit. Instead, this book offers a process that directly answers the critical question: If we accept the proposed decision, will the performance of the organization improve?The process involves the intuition of the key people in the organization, together with the relevant data, to come up with the best available information from which to form a reasonable range of net profit, when the considered decision is added on top of all the other activities undertaken by the organization. The process is explained and demonstrated using a variety of cases where the organization faces a new non-trivial idea, along with a detailed explanation of how it should work, including software support that provides very quick response to many what-if suggestions.This book offers a new and well-defined process, applicable to every organization, that considers both financial impacts and capacity limitations and, also, includes the impact of uncertainty by providing the range of reasonable results rather than one number, which is always proven wrong in the end. Overall, the book provides a holistic method for simplified decision making in seemingly complex or shifting environments using a constraints mindset to facilitate companies' realization, for the first time, their true potential.

Create Togetherness: Transform Sales and Marketing to Exceed Modern Buyers' Expectations and Increase Revenue


Jeff Davis - 2019
    The misalignment of these two departments has resulted in companies falling behind their competitors by failing to acknowledge a structural flaw responsible for a significant loss in revenue. For companies wanting to accelerate revenue growth and advance in the B2B marketplace, Jeff Davis, a sales and marketing alignment expert offers a step-by-step guide for sales and marketing to join forces, thereby creating a partnership between the two to meet the new demands of the modern buyer. Digital disruption has spurred B2B leaders to rethink the silo mentality that has been responsible for the dysfunctional relationship between sales and marketing. When alignment transformation is handled slowly and with open communication, companies will be able to provide a higher-level customer experience to satisfy target buyers’ demands. Create Togetherness presents the many advantages companies experience after the alignment transformation of sales and marketing has been implemented. This book provides valuable insights by helping leaders:• Discover the extent of misalignment between sales and marketing in their organization. • Understand the benefits of a strategic approach to long-term, sustainable alignment.• Learn why technology cannot cure misalignment.• Discover a strategic roadmap to start the alignment transformation journey.Enjoy the journey to creating togetherness.

A Skeptic's HR dictionary


Patrick Vermeren - 2019
    Many of them lack any scientific background. But in this book valid alternatives are offered. It's an excellent, comprehensive guide of 1116 pages to the most important theories, models, practices, and questionnaires in I/O psychology and human resources. This book rejoins the tradition of debunking outdated theories, fads, and urban myths, while simultaneously offering sound alternatives. For the price of 145 dollar, this book offers 55 (scientific) literature reviews, compare that to the price of a single systematic review. It's the book behind the phenomenal TED talk promoting science-based Human Resources. The ultimate (self-defense) guide for CEOs, HR professionals, IO students, and employees.

Elephants Before Unicorns: Emotionally Intelligent HR Strategies to Save Your Company


Caroline Stokes - 2019
    You'll also learn how to:-Take a human-centric approach to your recruiting process-Create an onboarding process that fits your company culture-Deliver honest feedback with emotional intelligence and empathy-Sharpen your negotiating skills so you can focus on what matters most to key hires-Break your team's addiction to busy and reclaim your creativity-Find the root cause of your fake unicornsPlus, get an inside look at how industry leaders are setting the pace for diversity, inclusion, and support to help you navigate today's workplace landscape.

Echoes of Military Souls: a collection of poems


Jerusha Kananu Marete - 2019
    It is a roller coaster stream of emotion.The poems forcefully remind us that soldiers lay down their lives for fellow humans. But do we really value this singular sacrifice?The theatrical ambiance of the poems imprint indelible vistas of hope for the indefatigable human spirit!

The Kremlin School of Negotiation


Igor Ryzov - 2019
    But what if we come across someone who just won’t give in? How can we defend ourselves against manipulation? And how do we say ‘no’ without compromising a deal?Using the official Kremlin method, Igor Ryzov guides us through the most effective techniques in negotiating terms that satisfy both parties. From knowing how to get the most information about a potential deal, to how to read your counterpart, and to advice on defusing tension, this comprehensive handbook ensures a mutually acceptable resolution that leaves you walking away successful, while also avoiding strained relationships.With practical examples, and exercises to practice your negotiating skills, The Kremlin School of Negotiation will offer the tools you need to master any deal.

Digital Transformation Game Plan: 34 Tenets for Masterfully Merging Technology and Business


Xiao Guo - 2019
    Rather than simply automate or embed digital technology into existing offerings, your business needs to rethink everything. In this practical book, three ThoughtWorks professionals provide a game plan to help your business through this transformation, along with technical concepts that you need to know to be an effective leader in a modern digital business.Chock-full of practical advice and case studies that show how businesses have transitioned, this book reveals lessons learned in guiding companies through digital transformation. While there's no silver bullet available, you'll discover effective ways to create lasting change at your organization.With this book, you'll discover how to:Realign the business and operating architecture to focus on customer valueBuild a more responsive and agile organization to deal with speed and ambiguityBuild next generation technology capability as a core differentiator

The Standard for Risk Management in Portfolios, Programs, and Projects


Project Management Institute - 2019
    Risk Management addresses the fact that certain events or conditions may occur with impacts on project, program, and portfolio objectives. This standard will: identify the core principles for risk management; describe the fundamentals of risk management and the environment within which it is carried out; define the risk management life cycle; and apply risk management principles to the portfolio, program, and project domains within the context of an enterprise risk management approach It is primarily written for portfolio, program, and project managers, but is a useful tool for leaders and business consumers of risk management, and other stakeholders.

Finding the Gaps


Simon Taufel - 2019
    

The Blockchain Code: Decrypt the Jungle of Complexity to Win the Crypto-Anarchy Game


Dave Kinsey - 2019
    Their radical dream is to someday eliminate all governments on earth. Later, IBM and others muddied the waters with "a less anarchistic" version of the technology (permissioned Blockchain). Advocates for both types of Blockchain, anarchists and non-anarchists, have big plans to change the world."Using his experience working in software development on a foreign currency exchange application, Kinsey has the technical background to explain how blockchain works and an economic understanding as to how the outsider perspective gets key details about cryptocurrency wrong. The average reader who has heard about these topics or maybe has done some minor research in them will be surprised to learn about inefficiencies in the process or ties to WikiLeaks, election tampering, and theoretical assassination funding. Eye-opening in all the best ways and relayed with a quality that few non-fiction books ever reach, this in-depth guide is intriguing, shocking, and informative as it covers three decades of history punctuated by the social and technological explosion of the last ten years.RECOMMENDED by the US Review" -Michael RadonWritten for investors, regulators, businesses, governments, lawmakers, lawyers, journalists, software developers, teachers, students, and just about anyone who wants to learn more about Blockchain or cryptocurrency, this book meets you at your current level of understanding (from novice to expert) and moves you forward. Writing with the zeal of an investigative reporter, Kinsey unmasks the creators as well as common misconceptions about the technology.Is Blockchain here to stay or will it fizzle out and disappear? Are you ready for what this means for you and for society? Few people understand the technology, yet much has been written about Blockchain. Inaccurate stories are being recycled, resulting in misinformation on a massive scale. Learn how to cut through the jargon and empty explanations so that you may come to your own conclusions about the technology and what it might mean for the world.

The Art of Negotiation: Effective Strategies To Influence Human Behavior, Learn Getting to Yes without Giving In, and Become a Negotiation Genius


Nick Anderson - 2019
     You’ll learn how this people skills can open the gateway to endless possibilities in your personal and professional life and empower your to lead an extraordinary life.Here is brief overview of what The Art of Negotiation will offer you: Why Negotiation skills are so important in today’s world and what are the the pre-requisites for becoming a good negotiator? The most common myths about learning negotiation skills and you will see them busting through proven facts and arguments Understand 7 sure-fire strategies that will turn you into a master negotiator. Learn how you can gain a superior bargaining power by rightly using BATNA technique with an effective 4-step process. Learn the resourceful techniques to control the terms of any negotiation. Why you should develop a mutual comfort level before you even start negotiating and the best ways to do it. The best ways to regulate your mood before and during the negotiation get the maximum out of any deal 4-step process to make a solid first impression that gives you an edge in any negotiation. Use the power of contrast effect to reframe offer that makes it tempting and no-brainer to accept. Why MESO technique helps you to engage your prospect and ensure that you’ll almost guarantee your success. Understand effective counter-offer techniques and the perfect timing to pitch your offer. And much more. Everyone has to deal with people every day in some way or other, so why not get the maximum out of any conversation. Don’t let others take advantage of you and leave you frustrated, merely because you think you cannot negotiate your terms well. Grab Your Blueprint To Master The Art Of Negotiation And Master This Most Important People Skill

Guaranteed Analytics: A Prescriptive Approach to Monetizing All Your Data


Jim Rushton - 2019
    The problem is, most leaders only use data to reaffirm the obvious information--and their companies are suffering because of it. Executives interested in getting to scalable, insight-driven business decisions are not sure where to start. Who should lead such a program? Will it be worth the effort? The good news is that, yes, underneath that surface-level data lies a treasure trove of useful information, and with the right approach you can get to it. With business analytics, you can have the competitive advantage you've been missing.In Guaranteed Analytics, Jim Rushton offers a prescriptive approach to implementing an analytics program that will help you move past the obvious about the "stars" and "dogs" of your business and dive into where the true money--and competitive advantage--lies. Jim delivers a prescriptive approach on the discipline of analytics for organizations and how it can be leveraged to monetize your data. This is a book about identifying the opportunity analytics present, building an insight-focused culture, and unlocking the stories behind the numbers. Guaranteed.

Best Practices for Operational Excellence


Luca Dellanna - 2019
    […] It's filled with DEEP insights yet VERY readable." - Theresia Tanzil“This book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard.” - Chris Murman A very thoughtful piece of writing, deep and wiring!" - David Krejca"Practical, directional advice." - Hari Meyyappan"A thoughtfully written book in very straightforward language." - A.L. Peevey"This guy! Luca is amazing. So insightful with common sense applications of Complexity and the ability to communicate clearly!!" - Bob KlapetzkyWhat's inside- The 4 Principles of Operational Excellence, that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust.- The 8 Best Practices of Operational Excellence, that effective managers use on a weekly and monthly basis to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around.- How to get top-management buy-in, a roadmap for an effective roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved.This book will help you improve the way your team works, leading to the following benefits:- Less stress: as your team's Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead.- More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter.- More respect: as you become a better leader, and your subordinates become better teammates, valuing each other's work, you will become more respected and valued.- More budget: as your team improves its output, the bottom line contribution of your team becomes available to be redistributed as budget and bonuses for you and your team.- A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career.A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence.It includes comparisons between the actions of good managers and bad ones, lots of detailed examples and word-by-word scripts.How to get buy-in and how to roll-outOther books only describe how an effective company looks like, ignoring how to get there. This book doesn't leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and to roll-out the change initiatives.THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICSHandle unmotivated workers and instill newfound proactivity.Get your workers to work safely, even when the boss is not looking.Get your employees to keep an orderly work-floor, even when they are not motivated.Get your quality up, while decreasing the cognitive load of your workers.Manage a fast-changing company, where workers fail to keep up with growth and change.In this handbook, you will find all the procedures you need to run your operations smoothly.Best practices that workYou will only find best practices that are simple enough to be easily implemented and reliable enough to work even when your workers are tired or distracted.About the authorLuca Dellanna is an Operational Excellence consultant with a long experience in helping manufacturing and logistic companies to make their operations run safely, efficiently and reliably.An automotive engineer, Luca worked for many years in the consulting unit of DuPont before starting his own consulting company.Luca specializes in helping operation managers to implement procedures that work for them.

Winning Not Fighting: Why you need to rethink success and how you achieve it with the Ancient Art of Wing Tsun


John Vincent - 2019
    Drawing on the philosophy of Wing Tsun, an ancient Chinese martial art based on the idea that fighting is fundamentally bad, John Vincent and Julian Hitch challenge some of our deepest-held assumptions and show us how to unlearn many ideas and behaviours that are preventing our personal and professional growth. Instead of embracing force as the long accepted route to success, Winning Not Fighting offers as a transformational guide to work and life by inspiring positivity, simplicity and focus."Unites business and martial arts in a realistic, practical and intelligent way. It's capitalism, but not as we know it." - Benjamin Zephaniah