Along with several leading researchers, Rath pored through the literature, conducted experiments and analyzed more than 5 million interviews from Gallup’s worldwide database. His team’s discoveries produced Vital Friends, a book that challenges long-held assumptions people have about their relationships. And the team’s landmark discovery — that people who have a “best friend at work” are seven times as likely to be engaged in their job — is sure to rattle the structure of organizations around the world. Drawing on research and case studies from topics as diverse as marriage, management, and architecture, Vital Friends reveals what’s common to all truly essential friendships: a regular focus on what each person is contributing to the friendship — rather than the all-too-common approach of expecting one person to be everything. Rath’s fast-paced and inviting storytelling takes a mountain of important research and makes it remarkably accessible and applicable. By the time you finish reading Vital Friends, you’ll see your family, friends, coworkers and significant other in a whole new light.

    In 11 Laws of Likability, she presents activities, self-assessment quizzes, and real-life anecdotes from professional and social settings to show readers how to identify what's likable in themselves and use those characteristics to build connections with other professionals. The worst thing anyone can do when trying to establish a personal bond with someone is to come across as manipulative or self-serving. That’s why Michelle focuses on the power of authentic connections, which go much deeper and feel much easier than trying to hit self-imposed business card collection quotas. This book presents a new paradigm that shows even the most networking-averse how to network well--and maybe even enjoy the process.You’ll discover how to start conversations and keep them going with ease; convert acquaintances into friends; uncover people's preferences; tweak your personal style to enable engaging, reciprocal interactions; and leave a lasting impression on others after your initial meeting.We all know that networking is important, and that forming relationships with others is a vital part of success. But traditional forms of networking often remove emotions from the equation--focusing only on immediate goals. This book teaches readers how to build the kind of deep relationships that have true staying power, bring genuine joy, and provide long-term support.

    Now, for the first time, Sharma makes his proprietary process available to you, so that you can get to your absolute best while helping your organization break through to a dramatically new level of winning in these wildly uncertain times. In The Leader Who Had No Title, you will learn: • How to work with and influence people like a superstar, regardless of your position• A method to recognize and then seize opportunities in times of deep change• The real secrets of intense innovation• An instant strategy to build a great team and become a "merchant of wow" with your customers• Hard-hitting tactics to become mentally strong and physically tough enough to lead your field• Real-world ways to defeat stress, build an unbeatable mind-set, unleash energy, and balance your personal lifeRegardless of what you do within your organization and the current circumstances of your life, the single most important fact is that you have the power to show leadership. Wherever you are in your career or life, you should always play to your peak abilities. This book shows you how to claim that staggering power, as well as transform your life—and the world around you—in the process.

    “Happy childhood” notwithstanding, says Harris, most of us are living out the not ok feelings of a defenseless child wholly dependent on ok others (parents) for stroking and caring. At some stage early in our lives we adopt a “position” about ourselves which very significantly determines how we feel about ourselves, particularly in relation to other people. And for a huge portion of the population, that position is that I’m Not OK-You’re OK. This negative Life Position, shared by successful and unsuccessful people alike, contaminates our rational adult potential, leaving us vulnerable to the inappropriate, emotional reactions of our child and the uncritically learned behavior programmed into our parent. By exploring the four basic “life positions,” we can radically change our lives.

    It has been revised in such a way to retain Dr Comfort's original, revelatory advice while making it appropriate for the 21st century.

    Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

    And decades of research prove that people choose who they like. They vote for them, buy from them, marry them, and spend precious time with them. The good news is that you can arm yourself for the contest and win life’s battles for preference. How? By raising your likeability factor.The more you are liked, the happier your life will be. In The Likeability Factor, business guru Tim Sanders shows how to build your likeability factor by teaching you how to enhance four critical elements of your personality: • Friendliness: your ability to communicate liking and openness to others • Relevance: your capacity to connect with others’ interests, wants, and needs • Empathy: your ability to recognize, acknowledge, and experience other people’s feelings • Realness: the integrity that stands behind your likeability and guarantees its authenticity When you improve these areas and boost your likeability factor, you bring out the best in others, handle life’s challenges with grace, enjoy better health, and excel in your daily roles. You can win the close calls and tight competitions that define and determine success and happiness at work and in life—The Likeability Factor can show you how!

    So do our politicians.We're not listening.And no one is listening to us.Despite living in a world where technology allows constant digital communication and opportunities to connect, it seems no one is really listening or even knows how. And it’s making us lonelier, more isolated, and less tolerant than ever before. A listener by trade, New York Times contributor Kate Murphy wanted to know how we got here.In this always illuminating and often humorous deep dive, Murphy explains why we’re not listening, what it’s doing to us, and how we can reverse the trend. She makes accessible the psychology, neuroscience, and sociology of listening while also introducing us to some of the best listeners out there (including a CIA agent, focus group moderator, bartender, radio producer, and top furniture salesman). It’s time to stop talking and start listening.

    Why is it some of us are stuck for words, but others blabber or can't stop? What is it that some people have naturally which enables them to converse comfortably and easily, to engage people and build better relationships?"The Art of Conversation "will show you step by step how to converse skillfully and enjoyably with other people, at home, at work, on the phone and in the street- even if you're daunted now, discover the difference good conversation can make in every aspect of your life. Learn to:-Overcome the most common block to good conversation- fear; find out how to break the silence and keep the conversation going- Understand the different types of conversation and how they work- which topics and language are suitable for the occasion- Learn simple methods for being heard and understood, including speaking clearly and audibly, listening well and using non-verbal communication- Find out how to hold a conversation in tricky situations, including how to disagree, how to speak to those in authority and people you find difficult-Use conversation to form relationships, improve friendships, make the sale, chat people up, to learn, influence and persuade.TABLE OF CONTENTSINTRO 1. INTRODUCING CONVERSATION1. Normal and everyday2. The key to many doors3. What this book is and isn't1. THE DANCE OF CONVERSATION1. The dance of conversation2. A subtle human art3. The traditional 'conversationalist'4. What's conversation for?2. CONNECTING IS WHAT MATTERS MOST1. Conversational DrainsEnthuso-boreRobo-choreEcho-boreThe Ego-boreQueen of GossipMoaning Micky and Minnie2. Finding common groundFavourite objects of attention3. Non-verbal connectionBody languageVoice tone4. Energetic connection5. FlexibilityDealing with 'drains'3. GETTING IN THE RIGHT STATE1. Looking at lack of ease2. Managing your state3. Breathe4. Move5. Collecting positive states6. Staying present and aware7. Focusing outside yourself8. Dealing with silence9. Curiosity10. Trusting yourself and others4. GETTING A CONVERSATION GOING - THE BASICS1. Breaking the silence2. Make a comment3. Float in a simple question4. Try a comment followed by a question5. Introduce yourself positively6. Keeping the Conversation Going7. Adding a little extra8. Taking it gently9. Open questions10. Stories11. Dropping conversational clues - and picking them up5. LISTENING1. How well do you listen1. What can happen instead of listening2. Rehearsing your own piece3. Daydreaming4. Pretending to listen5. Non-listening6. Filtering the communication7. Judgement8. Playing the psychiatrist9. Reassuring or diverting2. How to listen well3. Show that you're listening4. Freeing yourself to listen5. Deep listening PART 2: THE POWER OF CONVERSATION6. INFLUENCING A CONVERSATION1. Know your intention2. Leading through connection3. Creating movement4. Influence can be as gentle as a story7. DIFFERENT KINDS OF CONVERSATION1. Thing Talk2. Action talkThe art of small talk3. Head TalkExchange of ideasExchange of opinionsWit4. Heart TalkEmotional supportIntimate conversationRisk taking5. Transparent/Inward/Intimate TalkPresence in Aikido6. Generative Talk/Soul Talk7. Progressing through talk-types8. EXPRESSING YOURSELF1. Expressing you - voiceBe understood Speak with flow Getting rid of useless fillers Expressing interest and sounding interesting2. Expressing you - body language3. Expressing you - your emotionsInfluencing with your emotions4. Expressing the real you5. Dancing with languageFinding a common language Playtime with language Negative language Language Habits Big effect of small words Language of Influence? PART 3: CONVERSATION IN PRACTICE9. SAILING THROUGH TRICKY WATERS1. What to do if you're stuckStop faking it Slowing down Be careful what you ask Know which "rules" you're playing Being flexibile2. Oiling the wheelsComment on what you've already heard Offer a prompt Encouraging nods and grunts3. Spotting the Games People PlayThe status game The manipulation game Role playing Naming the game4. Enjoying disagreement5. ConfrontationsHandling feelings with skill Checking your assumptions Assertive method/Taking the initiative/What to say10. CONVERSATIONS IN A PROFESSIONAL CONTEXT1. Conversations in the workplaceRole playing Small talk at work Negative small talk Meetings, Jousts and Debates Facilitating Group Conversations skilfully/Meaningful conversationsConversational style - Coaching style rather than control/command2. NetworkingBeing the best of you - as written at beg. Of chapter. - Clear/honest Giving and taking Probing questions Abundance Error! Bookmark notdefined.Avoiding the networking nerd - and avoiding being one! Seizing the day Moving on3. Job InterviewsCreating a conversation Busting the men/women myths4. Conversations in the mediaStage-crafted conversations /Most media interviews pre-plannedDesire for black/white Confrontations Media chat If you want something fresh and new, you need time Time factors - no time for conversation to grow Fine media interviews that are conversations Genuine interactions Conversational style solos5. Conversations to create personal changeKey Points Coaching and counselling conversations Building advanced questioning skills Using deep listening skills Bus-stop break-throughs PART 4: CONVERSATIONS CHANGING THE WORLD/ BIG CONVERSATIONS1. Conversations to Change the WorldNegotiation High level conversations2. &am

    What he has discovered is intriguing: When it comes to the most essential components of our personality—from friendliness and flexibility to openness and originality—the things we own and the way we arrange them can say more about who we are than even our most intimate conversations.Packed with original research and a wealth of fascinating stories, Snoop is a captivating guide to our not-so-secret selves, and reveals how intensely connected we are to the places in which we live and work.

    In this updated and expanded 10th anniversary edition, internationally known leadership transition expert Michael D. Watkins gives you the keys to successfully negotiating your next move—whether you’re onboarding into a new company, being promoted internally, or embarking on an international assignment.In The First 90 Days, Watkins outlines proven strategies that will dramatically shorten the time it takes to reach what he calls the "breakeven point" when your organization needs you as much as you need the job. This new edition includes a substantial new preface by the author on the new definition of a career as a series of transitions; and notes the growing need for effective and repeatable skills for moving through these changes. As well, updated statistics and new tools make this book more reader-friendly and useful than ever.As hundreds of thousands of readers already know, The First 90 Days is a road map for taking charge quickly and effectively during critical career transition periods—whether you are a first-time manager, a mid-career professional on your way up, or a newly minted CEO.

    By examining sex from a subjective perspective, he uncovers new ideas on how we can achieve that balance.

    Find your powerful voice, and step into leadership. Speak with impact. Every day, you have an opportunity to use your voice to have a positive impact -- at work or in your community. You can inspire and persuade your audience -- or you can distract and put them to sleep.Presentation styles where leaders are nervous, ramble, and robotic can ruin a talk on even the most critical topics. As your performances become weak, your career prosects start to dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must?sound?as capable as you are.Public speaking is a skill, not a talent. With the right guidance, anyone can be a powerful speaker. Written by former opera singer turned CEO and TEDx speaker Allison Shapira, Speak with Impact unravels the mysteries of commanding attention in any setting, professional or personal.Whether it's speaking up at a meeting, presenting to clients, or talking to large groups, this book's easy-to-use frameworks, examples and exercises will help you:Engage your audience through storytelling and humorUse breathing techniques to overcome stage frightStrengthen and project your voice by banishing filler words/uptalkUse effective body language and build your executive presenceCompose a clear message and deliver confident, authentic presentationsLearn to conquer fear, capture attention, motivate action, and take charge of your career with?Speak with Impact.

    Today, people of all stripes are seeking out Stoicism’s unique blend of practicality and wisdom as they look for answers to the great questions of daily life.Where should they start? Epictetus? Marcus Aurelius? Seneca? Which edition? Which translator? Presented in a page-per-day format, this daily resource combines all new translations done by Stephen Hanselman of the greatest passages from the great Stoics (including several lesser known philosophers like Zeno, Cleanthes and Musonius Rufus) with helpful commentary.Building on the organizational structure in Ryan Holiday’s cult classic The Obstacle is the Way, this guide also features twelve monthly themes (and helpful glossary) for clarifying perception, improving action, and unlocking the power of will. Aimed at the high-octane, action-oriented doers of our wired world, this book brings new daily rituals and new perspectives to produce balanced action, insight, effectiveness, and serenity.

    Published in more than ten languages now, this book has been used as the definitive resource in dozens of corporate, professional development and university-based coaching programs as well as by thousands of individuals looking to elevate their communication, relationship and coaching skills. This fully revised third edition of Co-Active Coaching has been updated to reflect the expanded vision of the newly updated Co-Active Model and coaching course curriculum at The Coaches Training Institute, the training organization founded and run by the authors for 20 years. The third edition emphasizes evoking transformational change in the client and extends the use of the Co-Active Model into leadership management and its effectiveness throughout organizations. This edition also contains an on-line Coach's Toolkit (replacing the CD of the second edition), several new coaching demonstrations and more than 35 updated exercises, questionnaires, checklists and reproducible forms.