Here's a proven method that makes it not only considerably easier, but also much more effective for people on both sides of the conversation. Oren Sofer's method for effective communication is a unique combination of mindfulness with the modality called nonviolent communication (NVC), a method popular since the 1960s that is based on the belief that all human beings have the capacity for compassion and resort to violence or behavior that harms others only when they don't recognize more effective strategies for meeting needs. NVC provides those peaceful strategies. Oren's unique method for fostering peaceful--and effective--communication has three "steps" or components: (1) presence: bringing mindful awareness to the interaction, (2) intention: clarifying and setting a goal for the interaction, and (3) attention: learning to really hear and understand in a way that enables you to navigate the difficulties, express yourself clearly, and listen like it really matters--which it most certainly does. The steps are accompanied by many practical exercises, and in the course of this three-part training, readers will learn how to apply these skills to personal and social relationships with romantic partners, friends, colleagues, and family.

    Context matters. Complex sales are different from one-call closes. B2B is different than B2C. Prospects, territories, products, industries, companies, and sales processes are all different. There is little black and white in the sales profession. Except for objections. There is democracy in objections. Every salesperson must endure many NOs in order to get to YES.  Objections don’t care or consider: Who you are What you sell How you sell If you are new to sales or a veteran If your sales cycle is long or short – complex or transactional For as long as salespeople have been asking buyers to make commitments, buyers have been throwing out objections. And, for as long as buyers have been saying no, salespeople have yearned for the secrets to getting past those NOs. Following in the footsteps of his blockbuster bestsellers Fanatical Prospecting and Sales EQ, Jeb Blount’s Objections is a comprehensive and contemporary guide that engages your heart and mind. In his signature right-to-the-point style, Jeb pulls no punches and slaps you in the face with the cold, hard truth about what’s really holding you back from closing sales and reaching your income goals. Then he pulls you in with examples, stories, and lessons that teach powerful human-influence frameworks for getting past NO - even with the most challenging objections. What you won’t find, though, is old school techniques straight out of the last century. No bait and switch schemes, no sycophantic tie-downs, no cheesy scripts, and none of the contrived closing techniques that leave you feeling like a phony, destroy relationships, and only serve to increase your buyers’ resistance. Instead, you’ll learn a new psychology for turning-around objections and proven techniques that work with today’s more informed, in control, and skeptical buyers. Inside the pages of Objections, you’ll gain deep insight into: How to get past the natural human fear of NO and become rejection proof The science of resistance and why buyers throw out objections Human influence frameworks that turn you into a master persuader The key to avoiding embarrassing red herrings that derail sales calls How to leverage the “Magical Quarter of a Second” to instantly gain control of your emotions when you get hit with difficult objections Proven objection turn-around frameworks that give you confidence and control in virtually every sales situation How to easily skip past reflex responses on cold calls and when prospecting How to move past brush-offs to get to the next step, increase pipeline velocity, and shorten the sales cycle The 5 Step Process for Turning Around Buying Commitment Objections and closing the sale Rapid Negotiation techniques that deliver better terms and higher prices As you dive into these powerful insights, and with each new chapter, you’ll gain greater and greater confidence in your ability to face and effectively handle objections in any selling situation. And, with this new-found confidence, your success and income will soar.

    By asking questions, we can analyze, learn, and move forward in the face of uncertainty. But "questionologist" Warren Berger says that the questions must be the right ones; the ones that cut to the heart of complexity or enable us to see an old problem in a fresh way.In The Book of Beautiful Questions, Berger shares illuminating stories and compelling research on the power of inquiry. Drawn from the insights and expertise of psychologists, innovators, effective leaders, and some of the world's foremost creative thinkers, he presents the essential questions readers need to make the best choices when it truly counts, with a particular focus in four key areas: decision-making, creativity, leadership, and relationships.The powerful questions in this book can help you:- Identify opportunities in your career or industry- Generate fresh ideas in business or in your own creative pursuits- Check your biases so you can make better judgments and decisions- Do a better job of communicating and connecting with the people around youThoughtful, provocative, and actionable, these beautiful questions can be applied immediately to bring about change in your work or your everyday life.

    Yet as anyone in a long-term relationship will tell you, it can also be one of the most challenging. Almost half of all first marriages end in divorce, and chances go down from there. So how do you beat the odds? "All successful long-term relationships are secure relationships," writes psychotherapist Stan Tatkin. "You and your partner take care of each other in a way that ensures you both feel safe, protected, accepted, and secure at all times." In We Do, Tatkin provides a groundbreaking guide for couples. You’ll figure out whether you and your partner are right for each other in the long term, and if so, give your relationship a strong foundation so you can enjoy a secure and lasting love. Highlights include:Create a shared vision for your relationship, the key to a strong foundation• It’s all about prevention—learn tools and techniques for preventing problems before they occur• Understand how to work with the psychological and biological influences in your relationship—neuroscience, arousal regulation, attachment theory, and more• Numerous case studies with helpful examples of healthy and unhealthy interactions, sample dialogues, and reflections• Dozens of exercises—the newlywed game, reading facial expressions, and many more fun and serious practices to develop intimacy and security• Handling conflict—how to broker win-win outcomes• Build a loving relationship that helps you thrive and grow as both individuals and a couple Common interests, physical attraction, shared values, and good communication skills are the factors most commonly thought to indicate a good partnership. Yet surprisingly, current research reveals that these are only a small part of what makes for a healthy marriage—much more important are psychological and biological influences. With We Do, you’ll learn to navigate these elements and more, giving your relationship the best possible chance to succeed.

    Through clear explanation, specific examples, and practical exercises, Dr. Miller offers a step-by-step process for developing your skillfulness in empathic listening. With a solid basis in sixty years of scientific research, these communication skills are not limited to professionals, and can be learned and applied in your everyday life. Instead of assuming that you know the meaning of what you think you heard, empathic listening lets you develop a more accurate understanding and prevent miscommunication. Empathic understanding can help to deepen personal relationships, alleviate conflict, communicate across differences, and promote positive change. The author also discusses skills for expressing yourself clearly, and for strengthening close relationships and friendships. Through empathic understanding you have access to life experience far beyond your own, and over time, listening well and deeply becomes a way of being, fostering a compassionate and patient acceptance of human frailties--those of others as well as your own. ""The quality of empathic listening that Carl Rogers brought to us decades ago, that unlocks treasures of intimacy, trust, peace and healing, is alive and well in Bill Miller's own unique voice, as he extends the meanings of this vital relational element for today's world. Readily integrated into our everyday lives and the larger cultures of human conflict, my hope is that we choose to live out the delicate yet strong principles of connection that Listening Well offers us."" --Gay Leah Barfield, Co-Founder and Former Director, Carl Rogers Institute for Peace, Center for Studies of the Person, La Jolla, California ""If there ever was a time for Listening Well, it is now. In its pages, we learn to use our ears to dissolve differences, open hearts, and build bridges. Nothing more needs saying."" --Scott D. Miller, Director, International Center for Clinical Excellence ""Listening Well is a super moon in the dark night sky: brilliant, absorbing, and illuminating. Bill Miller, co-developer of the revolutionary motivational interviewing, blends art and science in teaching the quintessential skills of listening and in fostering human connection."" --John C. Norcross, Professor of Psychology, University of Scranton ""Listening Well is a terrific, hands-on book for individuals or groups dedicated to caring relationships. Full of insight and practical exercises to improve listening skills, I highly recommend it to professionals and lay people alike."" --Debra Engquist, Retired Pastor ""Listening Well is about much more than listening. This short, easy-to-read book provides a brief course in human relationships. With many useful explanations, examples, and exercises, the author demonstrates the what, why, and how of empathy in human interaction. The book is eminently useful for those who want to or need to improve their listening and relationship skills at work or in personal settings."" --Howard Kirschenbaum, Former Chair, Counseling and Human Development, University of Rochester Dr. William R. Miller is Emeritus Distinguished Professor of Psychology and Psychiatry at the University of New Mexico, with over forty years of experience in teaching empathic understanding. His many books include Lovingkindness, Quantum Change, Motivational Interviewing, and Portals: Two Lives Intertwined by Adoption.

     Easy-to-understand “bite-sized” sections. Pass the 35-question Technician Class test. All the Exam Questions with Answer Key, for use July 1, 2018 through June 30, 2022. Use with ARRL’s Online Exam Review for Ham Radio. Designed for self-study and classroom use. Intended for all newcomers, instructors, and schoolteachers. Discover the excitement of ham radio. The Amateur Radio Service offers a unique mix of public service, technology, and experimenting with electronics--all with an emphasis on fun. Some hams use their skills to provide communications during emergencies and disasters when all else fails. Others enjoy talking to people across the country and around the globe, and operating portable radio equipment from anywhere. The ARRL Ham Radio License Manual will guide you as you get started--as you select your equipment, set-up your first station, and get on the air! Use this book to study for your license exam. Every page presents information you will need to pass the exam and become an effective operator. You'll cover small sections at a time: Welcome to Amateur Radio Radio and Signals Fundamentals Electricity, Components, and Circuits Propagation, Antennas, and Feed Lines Amateur Radio Equipment Communicating with Other Hams Licensing Regulations Operating Regulations Safety At the end of the book, you'll find the entire Technician Question Pool. Use this book with ARRL’s Online Exam Review for Ham Radio to review the study material chapter by chapter. Take randomly generated practice exams using questions from the actual examination pool. You won’t have any surprises on exam day!

    This book will turn a key in the lock that commonly binds the human race. While we know many things in our mind this knowledge doesn’t seem to impact the recesses of our hearts. This means that the most powerful information about change will always surrender to pre-existing thought processes. When we learn how to influence thought processes we learn how to influence meaningful change.Not all pathways of learning lead to the same destination. The kind of learning that allows engineers to build bridges will never inform our ability to love one another well. The kind of learning that comprehends quantum physics will seldom open the door to personal transformation. Enter the world of Think Differently Learn Differently: Communication with Change in Mind and hone in on the kind of learning that leads to deep and meaningful life change. If you want to change your life or the lives of others these ideas are ground zero. Inside you will find a combination of brain science, counseling theories and scripture blended to maximize the power of your thinking and the power of your communication to change your life and the lives of those to whom you communicate.

    Social media has been called the “gold rush” of the 21st Century—a new, unchartered world where people in virtually every industry have found fame and fortune. This includes Network Marketing. The trouble is, as with the gold rush of the mid-1800s, the wild west atmosphere has left a lot of network marketers feeling lost and confused. Worse still, the short-term tactics being used cause unintentional harm to the reputation of the network marketing profession. In this book you will learn what truly works when it comes to using social media in your network marketing business including: The types of social media posts you should be focusing on and the things you must avoid sharing What you should and should not include as part of your profile A four-step process for creating freakishly effective Facebook lives The right way to reach out to someone on social media and what to say How to follow up when people “disappear” What to do if you’ve been doing it all wrong! And so much more… If you are ready to use social media to build your network marketing business, and you want to do it the right way, this book is a must-read. Get it today!

    Scribes listen and draw simultaneously, creating large pictures that integrate content, prompt insight, and aid with decision-making."Generative scribing" extends this art by attending to the field of energy and relation between people, and to the emerging potential of a system. This book frames the key concepts that inform and cultivate a scribe's inner capacities of being, joining, perceiving, knowing, and drawing. It is for visual practitioners, facilitators, coaches, and organizers, and for anyone who cares about how we exist together as humans. It's for those who want to explore their interior functioning, to approach the world anew.

     It has been more than fifty years since the Civil Rights Act enshrined equality under the law for all Americans. Since that time, America has enjoyed an era of unprecedented prosperity, domestic and international peace, and technological advancement. It’s almost as if removing the shackles of enforced racial discrimination has liberated Americans of all races and ethnicities to become their better selves, and to work toward common goals in ways that our ancestors would have envied. But the dominant narrative, repeated in the media and from the angry mouths of politicians and activists, is the exact opposite of the reality. They paint a portrait of an America rife with racial and ethnic division, where minorities are mired in a poverty worse than slavery, and white people stand at the top of an unfairly stacked pyramid of privilege. Jason D. Hill corrects the narrative in this powerfully eloquent book. Dr. Hill came to this country at the age of twenty from Jamaica and, rather than being faced with intractable racial bigotry, Hill found a land of bountiful opportunity—a place where he could get a college education, earn a doctorate in philosophy, and eventually become a tenured professor at a top university, an internationally recognized scholar, and the author of several respected books in his field. Throughout his experiences, it wasn’t a racist establishment that sought to keep him down. Instead, Hill recounts, he faced constant naysaying from so-called liberals of all races. His academic colleagues did not celebrate the success of a black immigrant but chose to denigrate them because this particular black immigrant did not embrace their ideology of victimization. Part memoir, part exhortation to his fellow Americans, and, above all, a paean to the American Dream and the magnificent country that makes it possible, We Have Overcome is the most important and provocative book about race relations to be published in this century.

    It seems self-evident that we want our romantic relationships to work, and that love and long-term commitment are our ultimate goals. But what if our desire for love is actually not as straightforward as our emotions make us believe? What if, instead of pursuing love, we are unconsciously pushing it away?In Daring to Love, Tamsen and Robert W. Firestone offer techniques based in Robert Firestone’s groundbreaking voice therapy—the process of giving spoken word to unhealthy patterns—to help you understand how you are getting in your own way on the quest for true love. Love, the Firestones argue, makes us vulnerable and triggers old defenses we formed in childhood, causing us to sabotage our relationships in myriad subtle—and not-so-subtle—ways. Using the voice therapy strategies in this book, you will be able to identify your own defensive patterns and uncover the destructive messages your critical inner voice is telling you about yourself, your partners, and your relationships.If you’re struggling to cultivate lasting relationships, this book can help you embark on your next romantic journey with more openness and self-knowledge.

    It needs to be based on facts. Stories at Work will teach you how to wrap your stories in context and deliver them in a way that grabs your audience's attention.The special tools, techniques and structures in this book will help you bring the power of stories into your day-to-day business communication. They will enable you to connect, engage and inspire, and ensure that everything you share has a lasting impression on your listeners.

    Carnegie harbored a strong love and passion for public speaking from a very early age and was very proactive in debate in high school. He went to the Warrensburg State Teachers College and later onwards became a salesman for Armour and Company in Nebraska. He also moved to New York in the pursuit of a career in acting and gave classes in public speaking at the Young Men's Christian Association.During the early 1930's, he was renowned and very famous for his books and a radio program. When 'How to Win Friends and Influence People' was published in 1930. It became an instant success and subsequently became one of the biggest bestsellers of all time. It sold more than 10 million copies in many different languages. He also began work as a newspaper columnist and formed the Dave Carnegie Institute for Effective Speaking and Human Relations, with several branches globally.Carnegie loved teaching others to climb the pillars of success. His valuable and tested advice was used in many domains and has been the inspiration of many famous people's success. One of the core ideas in his books is that it is possible to change other people's behavior by changing one’s reaction to them. The most famous and cited maxims in the book are "Believe that you will succeed, and you will," and "Learn to love, respect and enjoy other people."

    Find your powerful voice, and step into leadership. Speak with impact. Every day, you have an opportunity to use your voice to have a positive impact -- at work or in your community. You can inspire and persuade your audience -- or you can distract and put them to sleep.Presentation styles where leaders are nervous, ramble, and robotic can ruin a talk on even the most critical topics. As your performances become weak, your career prosects start to dim. To get ahead and make an impact, you need to deliver well-crafted messages with confidence and authenticity. You must?sound?as capable as you are.Public speaking is a skill, not a talent. With the right guidance, anyone can be a powerful speaker. Written by former opera singer turned CEO and TEDx speaker Allison Shapira, Speak with Impact unravels the mysteries of commanding attention in any setting, professional or personal.Whether it's speaking up at a meeting, presenting to clients, or talking to large groups, this book's easy-to-use frameworks, examples and exercises will help you:Engage your audience through storytelling and humorUse breathing techniques to overcome stage frightStrengthen and project your voice by banishing filler words/uptalkUse effective body language and build your executive presenceCompose a clear message and deliver confident, authentic presentationsLearn to conquer fear, capture attention, motivate action, and take charge of your career with?Speak with Impact.

    Page One presents the trouble or conflict that takes place in or that underscores the biblical text itself. Page Two looks at similar conflict--sin or brokenness--in our own time. Page Three returns to the Bible to identify where God is at work in or behind the text--in other words, to discover the good news. Page Four points to God at work in our world, particularly in relation to the situations described in Page Two. This approach is about preaching the gospel in nearly any sermonic form. Wilson teaches the 'what', 'why', and 'how' of sermon construction, all rooted in a theology of the Word.This completely revised edition guides readers through the sermon process step by step, with the aim of composing sermons that challenge and provide hope, by focusing on God more closely than on humans. It has been largely rewritten to include an assessment of where preaching is today in light of propositional preaching, the New Homiletic, African American preaching, the effect of the internet, and use of technology. A chapter on exegesis has been added, plus new focus on the importance of preaching to a felt need, the need for proclamation in addition to teaching, and developing tools to ensure sermon excellence. New sermon examples have been added along with a section that responds to critics and looks to the future.

    What if you fired your shrink and hired a copy editor? "An excellent thinking tool for speakers and listeners: how not to say it and why." Daniel DennettThis "cultural criticism in the form of a dictionary" of euphemisms translates the, like, banalities of contemporary speech.Taxonomies of "like," "whatever," "actually," "so," and "sorry" as well as suggested replacements for evasions such as "the relationship" and "I'm sorry if."

    Every human on earth relies on word of mouth to make buying decisions. Yet even today, fewer than 1% of companies have an actual strategy for generating these crucial customer conversations. Talk Triggers provides that strategy in a compelling, relevant, timely book that can be put into practice immediately, by any business.The key to activating customer chatter is the realization that same is lame. Nobody says let me tell you about this perfectly adequate experience I had last night. The strategic, operational differentiator is what gives customers something to tell a story about. Companies (including the 30+ profiled in Talk Triggers) must dare to be different and exceed expectations in one or more palpable ways. That's when word of mouth becomes involuntary: the customers of these businesses simply MUST tell someone else.Talk Triggers contains: - Proprietary research into why and how customers talk - More than 30 detailed case studies of extraordinary results from Doubletree Hotels by Hilton and their warm cookie upon arrival, The Cheesecake Factory and their giant menu, Five Guys Burgers and their extra fries in the bag, Penn & Teller and their nightly meet and greet sessions, and a host of delightful small businesses - The 4-5-6 learning system (the 4 requirements for a differentiator to be a talk trigger; the 5 types of talk triggers; and the 6-step process for creating talk triggers) - Surprises in the text that are (of course) word of mouth propellantsConsumers are wired to discuss what is different, and ignore what is average. Talk Triggers not only dares the reader to differentiate, it includes the precise formula for doing it.Combining compelling stories, inspirational examples, and practical how-to, Talk Triggers is the first indispensable book about word of mouth. It's a book that will create conversation about the power of conversation.

    a celebration of the history and enduring romance of Islamic gardens' Washington Post As seen on the highly acclaimed BBC2 series Monty Don's Paradise Gardens, a glorious celebration of the richness of Islamic culture through some of the most beautiful gardens on earth. In the Islamic tradition, a garden with its central elements of water, the scent of fruit trees, and places for rest and reflection, celebrate heaven on earth. Paradise gardens play a central role in everyday life in the Islamic world, yet little is known about them. Monty Don and acclaimed photographer, Derry Moore, set off on a journey to find out more about the principles and immersive delights of paradise gardens and how a very different culture and climate has influenced garden design round the world. Their journey covers twenty-nine gardens from the Real Alcazar and the Alhambra in Spain, and Le Jardin Majorelle in Morocco, to Highgrove and a Mughal garden in Bradford in England. There are some spectacular and rarely seen examples such as Pasargadae and the Maidan in Isfahan, Iran, the birthplace of paradise gardens, as well as the more renowned examples such as Turkey's Topkapi Palace and the Amber Palace and Taj Mahal in India. 'A garden, green and filled with water is heaven on earth - it is paradise.' Monty Don ALSO BY MONTY DON & DERRY MOORE JAPANESE GARDENS: A JOURNEY An exploration of the exquisite beauty and fascinating history of the most beautiful and famous gardens across Japan, from Kenrok-en to the Zen gardens of Tokyo. 'A fabulous, bonsai-filled book' Daily Mail

    Finding John is an eyewitness account of the devastation caused by the World Trade Center collapse and the rescue efforts of the first 24 hours. In the days, weeks, and months following, as people all across the New York area grieved their losses and struggled with how to move forward, life for firefighters became a whirlwind of searching for human remains, staffing firehouses, caring for the families of the fallen, and attending hundreds of funerals—all performed in the spotlight of new-found national media attention. There would be countless stories about firefighters written in the aftermath of September 11, both positive and negative. In March of 2002, Firefighter Andrew Serra and a team of rescue workers uncovered the remains of a fallen firefighter. Later that year, a story would be published which accused that deceased fireman of a terrible breach of duty and honor. Like all firefighters, Andrew Serra passed the months and years after 9/11 putting the pieces of the Fire Department—and life in general—back together again. He would spend many more years, however, searching for the truth. Part memoir, part investigative history, Finding John is the poignant, emotional story of a firefighter’s life in the months and years after September 11.

    At a time when humanity seems to have forgotten our inherent interrelatedness, this book offers an inspiring set of principles and practices for deepening intimacy and remembering the interconnection that is our birthright. Eden Tull interweaves heartfelt personal stories, sharing her journey from seven years as a monastic in a silent Zen Monastery to living and teaching in the megatropolis of Los Angeles and beyond, with teachings and mindful inquiry to help the reader connect personally with the principles of Relational Mindfulness. In a voice that is transparent, vulnerable, and brave, Tull shares possibilities for integrating mindfulness In gentle yet powerful tone, she covers topics ranging from balance and personal sustainability to sexuality to conscious consumerism. Relational Mindfulness is based on the simple understanding that the most subtle form of love is attention. While a revolution usually means to evolve and change, this shift is actually a return to a simple and sacred understanding we seem to have forgotten—one we can only remember when we are present.

    Others are ready for years of travail. This book assumes no cell service, no phones, no internet, and no power. That drastic scenario is realistic enough for all levels of preparation. Wherever you fall on the apocalyptic spectrum, communication is critical. Imagine being hunkered in your bunker and wondering, “Does New York City still exist?” Sobering thought. At the most basic level, you need to hear what is happening in the world around you. How will you contact others for aid and support? Don’t limit your horizon to how loud you can yell. Radio is your source of information and medium of communication. This book is about radio and covers everything you need when all else fails. Topics include basic radio theory, licensed and unlicensed radio services, operating protocols, choosing equipment, repeaters, antennas, power supplies, batteries, solar power, EMP, and troubleshooting. Written by Buck, K4IA, an experienced Amateur Radio operator and author of the popular EasyWayHamBooks.com license and operating manuals. No prior engineering or radio experience is required. This book shows you "The Easy Way" to be prepared.

    We believe passionately that the world needs more people who know how to build aligned and empathic relationships — in businesses, communities, and families — through powerful, clear conversations. Our intention is to help you be the catalyst for positive change in your organization and your life. This is possible when you know how to get in alignment, and create common cause, with other people. This book will teach you a simple, guided methodology that allows groups to increase empathy and trust. It can be used in sales, when launching a team, or at any point during the project where some refocus is needed.

    We used to understand this, and in the past, loved ones generally died at home with family around them. But in just a few generations, death has become a medical event, and we have lost the ability to make this last part of life more personal and meaningful. Today people want to regain control over health-care decisions for themselves and their loved ones.Talking About Death Won’t Kill You is the essential handbook to help Canadians navigate personal and medical decisions for the best quality of life for the end of our lives. Noted palliative-care educator and researcher Kathy Kortes-Miller shows readers how to identify and reframe limiting beliefs about dying with humor and compassion. With robust resource lists, Kortes-Miller addresses• advance care plans for ourselves and our loved ones• how to have conversations about end-of-life wishes with loved ones• how to talk to children about death• how to build a compassionate workplace• practical strategies to support our colleagues• how to talk to health-care practitioners• how to manage challenging family dynamics as someone is dying• what is involved in medical assistance in dying (MAID)Far from morbid, these conversations are full of meaning and life — and the relief that comes from knowing what your loved ones want, and what you want for yourself.

    Leading experts in Deaf mental health care discuss the implications of language deprivation for a person's development, communication, cognitive abilities, behavior, and mental health. Beginning with a groundbreaking discussion of language deprivation syndrome, the chapters address the challenges of psychotherapy, interpreting, communication and forensic assessment, language and communication development with language-deprived persons, as well as whether cochlear implantation means deaf children should not receive rich sign language exposure. The book concludes with a discussion of the most effective advocacy strategies to prevent language deprivation. These issues, which draw on both cultural and disability perspectives, are central to the emerging clinical specialty of Deaf mental health.

    This change is not based on their guesswork, but on state-of-the-art science. The book you hold in your hands finally completes the old general systems theory of the 1960s, which metaphorically described processes but did not actually research them.A new general systems theory and therapy is presented here, one which will have profound implications for powerful clinical work with both couples and families. This new theory is based on 45 years of careful basic scientific research with thousands of couples and families, including synchronized observational, interview, physiological, and questionnaire data.The Gottmans have studied some families for as long as 20 consecutive years. Their work has led to their highly replicated ability to precisely predict the future of relationships, relationship happiness, and whether couples will divorce or not with as much as 94% accuracy. Their empirical work has also led them to develop and test a theory of specifically what makes relationships work. Each construct in this theory is precise and measurable and it is all written about and described here.This book presents an original new way of understanding relationships and families. Both theoretical and highly practical, and it will help clinicians become more effective in their everyday work.

     'Seven Stories Every Salesperson Must Tell' takes you on a high-stakes sales journey, using stories to establish rapport and trust, deliver insight, inspire action and close the deal, and in doing so win new friends and collaborators. When you share purposeful stories in your client conversations, you'll create more new business than you thought possible. Sharing more than 50 stories from around the world, Mike draws on his diverse international sales career to teach and demonstrate the power of storytelling -- from first hello to signed contract. You'll learn stories to help you: - establish rapport and trust - present challenging insights - differentiate your solution - share your company values - unstick negotiation stand-offs - and create better business . This book will change the way you think about selling. Rather than seeing your role as that of a transactional deal closer, you'll become a story master, creating new stories for your clients.

    We recognize when others are hurting, and we want to help, but we’re not always good at it. There is another way. In The Compassionate Connection, Dr. David Rakel explains how we can strengthen our bonds with others—all the while doing emotional and physical good for ourselves.As founder and director of the University of Wisconsin Integrative Medicine program, Dr. Rakel discovered that we become the most effective helpers when we use the tool of human connection. Drawing on his own research and practice, as well as thirty years of published studies in medicine, sociology, psychology, meditation, and neuroscience, Dr. Rakel "stacks the deck" in favor of healing and introduces the concept of bio-psycho-spiritual authentic awareness. Not only are our bodies and minds connected, but also it has been scientifically proven that our capacity to feel beauty, awe, and compassion enhances our health and wellbeing.In The Compassionate Connection, Dr. Rakel provides an innovative approach to enhancing health in others and strengthening relationships through the art of connecting. These tools guide us to improve our connections—whether between doctor and patient, husband and wife, parent and child, or boss and employee—and live with clarity, wisdom, and good health.

    In general, nursing homes are scorned healthcare institutions--but it was in these transformed HG homes that Kimberly White discovered a new way of "seeing" people and underwent her own personal transformation. Both HG and White shifted their perspective and mindset based on their adoption of The Arbinger Institute's basic principles.Without realizing it, we tend to treat people as objects. We see them solely in terms of their usefulness to us. This invites tension and conflict, and changing this mindset is at the heart of the Arbinger Institute's work. This book is a moving true story of an unhappy woman whose life and family were transformed when she began researching how Arbinger's ideas were being implemented in nursing homes. Kimberly White was astonished to discover that those who choose to care for the elderly and ill, earning low pay in a maligned industry, were nevertheless full of satisfaction, compassion and love because of their ability to see their patients as real and true and valuable people. White's research became a personal exploration of how to see the people in her own life as people in that same profound way. When she did, everything in her life and her world changed--and the reader's will too.

    Is it an excess of self-love? Profound insecurity? Low self-esteem? Too much self-esteem? Because of the multifaceted nature of narcissistic personality disorder (NPD), treating this disorder presents clinicians with a range of wholly unique challenges.Narcissism and Its Discontents recognizes the variable nature of NPD and provides a template for adjusting treatment to the patient rather than shoehorning the patient into a manualized treatment that may prove to be less effectual.This guide offers clinicians strategies, including transference and countertransference, to deal with the complex situations that often arise when treating narcissistic patients, among them, patient entitlement, disengagement, and envy. The authors provide a skillful integration of research and psychoanalytic theory while also addressing psychotherapeutic strategies that are less intensive but also useful -- being cognizant of the fact that a majority of patients do not have access to psychoanalysis proper.A chapter on the cultural aspects of narcissism addresses the recent societal fascination with NPD in the discourse on politics and celebrity, particularly in the age of social media. Regardless of the treatment setting -- psychoanalysis, psychotherapy, pharmacotherapy, partial hospital, or inpatient -- clinicians will find a wealth of approaches to treating a diverse and challenging patient population in Narcissism and Its Discontents.

    But now a new generation is becoming a cultural force in their own right. Gen Z: The Culture, Beliefs and Motivations Shaping the Next Generation is Barna's most comprehensive research study to date on the perceptions, experiences and priorities of 13- to 18-year-olds in Generation Z. This report, based on new interviews and analysis, is Barna's best thinking thus far on the worldview and priorities of teens in the next, next generation.In these pages you'll find: Statistics on teens' views of themselves, their spiritual lives and the world Comparative data with older adult generations Barra analysis of cultural trends forming Gen Z Infographics and data visualizations Also included are contributions from ministry practitioners and educators who share insights from their own vantage points, offering readers multiple views of this multifaceted research. Gen Z

    As the forces of globalization, automation, and artificial intelligence combine to disrupt every field career, having a good idea isn't good enough. Mastering the ancient art of persuasion is the key to standing out, getting ahead, and achieving greatness in the modern world. Communication is no longer a "soft" skill--it is the human edge that will make you unstoppable, irresistible, and irreplaceable--earning you that perfect rating, that fifth star.In Five Stars, Carmine Gallo, bestselling author of Talk Like TED, breaks down how to apply Aristotle's formula of persuasion to inspire contemporary audiences. As the nature of work changes, and technology carries things across the globe in a moment, communication skills become more valuable--not less. Gallo interviews neuroscientists, economists, historians, billionaires, and business leaders of companies like Google, Nike, and Airbnb to show first-hand how they use their words to captivate your imagination and ignite your dreams.In the knowledge age--the information economy--you are only as valuable as your ideas. Five Stars is a book to help you bridge the gap between mediocrity and exceptionality, and gain your competitive edge in the age of automation.In Five Stars, you will also learn:-The one skill billionaire Warren Buffett says will raise your value by 50 percent.-Why your job might fall into a category where 75 percent or more of your income relies on your ability to sell your idea. -How Airbnb's founders follow a classic 3-part formula shared by successful Hollywood movies.-Why you should speak in third-grade language to persuade adult listeners. -The one brain hack Steve Jobs, Leonardo da Vinci, and Picasso used to unlock their best ideas.

    With Mark Colgate’s FAME model―standing for Framework, Accountability, Moments, and Endurance―companies and organizations will be able to differentiate themselves, and create a unique approach that will communicate their service brand to their customers in a compelling, clear, and memorable manner.Colgate’s model demands effort, innovation, practice, and endurance, but it will also empower readers to distinguish their businesses among competitors, win over customers even when they’re proving difficult, and help companies achieve service fame. Backed by case studies and scientific research, this book will help readers to understand the science, tools, and frameworks needed to create their own consistently high-calibre customer service for their organizations, boosting annual returns as a result.

    You feel ashamed of your own needs. Your relationship may feel so out of control that you wonder if you’ve lost your sanity.   As a clinical psychotherapist for nearly thirty years, Patricia Kuhlman has worked with many people who have been victimized by another’s NPD. She joins Stephen Arterburn to explore: Practical tools to break the cycle of pain and find healing What narcissism is and how people become narcissists The most current research about NPD How to define, express, and establish personal boundaries A how-to, self-care program including sample responses to narcissistic behaviors   Most importantly, Kuhlman offers validation, understanding, and encouragement. Being in relationship with a narcissist can be lonely and confusing. Find stability and truth in this practical guide.

    The United States is still freshly reeling from the cataclysmic stock market crash the previous October, and is desperately attempting to claw its way out from the slippery pits of the Great Depression. 4,000 miles away, British Prime Minister Ramsay MacDonald is struggling himself to prevail over a reality that is as irremediable as it is inextricable: preserving the Gold Standard and providing adequate aid to the poor and unemployed, the latter of which there were reportedly two million of by year's end. The situation in the United Kingdom is comparably dim, for not only had the British also been affected by the crash, they had yet to recover from the lasting wounds of the First World War. It would not be uncommon to see a mob of fuming men posted outside of a labor exchange or the so-called “instructional centers” introduced by Prime Minister MacDonald. These men were armed with not guns, but with placards the length of their torsos. “RELEASE US FROM HUNGER,” one placard screamed in bold letters. “WE DEMAND WINTER RELIEF,” read another. In another part of town, a number of impoverished families awaited their measly share of gruel, provided to them by a makeshift soup kitchen. The scenes became even more depressing following the setting of the sun. If one took a stroll through the streets of the “rough” neighborhoods, they would see countless silhouettes, large and small, camping out in alleyways, street corners, and embankments, huddled up in a futile attempt to escape the biting frost of winter. It was amidst this bleak atmosphere that a peerlessly profound young mind in South West England first envisioned a concept so momentous that it ultimately led to the creation of what is now considered the world's first computer. This young man was none other than Alan Turing, who was far from the suave, pipe-puffing dandy that many might associate with such a grand and futuristic idea. At the same time, Turing was hardly the kind of two-dimensional, stereotypically bookish character whose light bulb suddenly went off during an experiment binge either. On the contrary, Alan was a gauche and grief-stricken 17-year-old schoolboy who would channel all the pain and confusion from his poignant heartbreak into his tireless research, paving the path for the deeply transformative Computer Age. Alan Turing: The Life and Legacy of the English Computer Scientist Who Became World War II’s Most Famous Codebreaker looks at the life of one of World War II’s unsung heroes. Along with pictures of important people, places, and events, you will learn about Alan Turing like never before,

    teams up with Stephen Arterburn to offer: Insight into when to help and when to pull back How to connect with what a loved one is experiencing Expert advice on when and how to seek treatment Ideas for specific situations and conversations Help for self-care and personal boundaries  Brown understands that loving someone who has bipolar disorder is a challenge on a daily basis. This practical resource reminds readers they are not alone.

    

    Biblical Counseling Basics equips readers with practical skills for one-another ministry and engages them with their divine call to counsel. Since God first spoke words of life to Adam and Eve in the Garden of Eden, counseling has been a foundational to Gods people. The most basic questions of psychologywho we are, why we do what we do, and how do we changeare answered in Gods words to his people. In the Bible God speaks profoundly to each person about the most important things in life. In Biblical Counseling Basics, Dr. Jeremy Lelek offers a comprehensive approach to biblical counseling, beginning by retracing the movements history, then exploring its basic tenets, and finally providing helpful insight for the future of biblical counseling. Helping to connect the dots between soul care and theology, and including real life case studies, this resource encourages readers to apply theology to current issues and the here-and-now needs of others. Biblical Counseling Basics encourages counselors that the use of the Bible is central to their practices and development. Offering the Bible as the preeminent resource to address even the most complex mental and emotional struggles, Biblical Counseling Basics reminds readers that the finished work of Christ is the greatest hope for all believers.

    Readers are also offered many tools for healing and moving past narcissistic abuse. Many books about narcissism pertain mostly to overt narcissists, so this is a refreshing read for those dealing with the more vulnerable subtype of this personality disorder. If you have been struggling to figure out if you are dealing with a covert narcissist or not, this book is for you.

    Based on extensive research and analytics, plus years of proven success in the field, the Business Chemistry framework provides a simple yet powerful way to identify meaningful differences between people’s working styles. Who seeks possibilities and who seeks stability? Who values challenge and who values connection? Business Chemistry will help you grasp where others are coming from, appreciate the value they bring, and determine what they need in order to excel. It offers practical ways to be more effective as an individual and as a leader. Imagine you had a more in-depth understanding of yourself and why you thrive in some work environments and flounder in others. Suppose you had a clearer view on what to do about it so that you could always perform at your best. Imagine you had more insight into what makes people tick and what ticks them off, how some interactions unlock potential while others shut people down. Suppose you could gain people’s trust, influence them, motivate them, and get the very most out of your work relationships. Imagine you knew how to create a work environment where all types of people excel, even if they have conflicting perspectives, preferences and needs. Suppose you could activate the potential benefits of diversity on your teams and in your organizations, improving collaboration to achieve the group’s collective potential. Business Chemistry offers all of this--you don’t have to leave it up to chance, and you shouldn’t. Let this book guide you in creating great chemistry!

    Yet there are many barriers that keep us from walking in the shoes of others: fear, skepticism, and power structures that separate us from those outside our narrow groups. To progress in a multicultural world and ensure our common good, we need to overcome these obstacles. Our best hope can be found in the skill of empathy.In Social Empathy, Elizabeth A. Segal explains how we can develop our ability to understand one another and have compassion toward different social groups. When we are socially empathic, we not only imagine what it is like to be another person, but we consider their social, economic, and political circumstances and what shaped them. Segal explains the evolutionary and learned components of interpersonal and social empathy, including neurobiological factors and the role of social structures. Ultimately, empathy is not only a part of interpersonal relations: it is fundamental to interactions between different social groups and can be a way to bridge diverse people and communities. A clear and useful explanation of an often misunderstood concept, Social Empathy brings together sociology, psychology, social work, and cognitive neuroscience to illustrate how to become better advocates for justice.--Constantine Sandis "Times Higher Education"

    They value your offering and pay you what it's worth and they are a joy to serve. But how can you rise above the noise in a crowded marketplace to attract these customers?You learn to speak their secret language.In LINGO, serial entrepreneur, business coach, and host of Creative Warriors podcast, Jeffrey Shaw reveals how to make your business irresistible to your ideal customers by showing them that you get them.In this book you'll learn:The 5-Step Secret Language Strategy he used to go from being overlooked to being overbooked in less than one yearHow LINGO as a marketing strategy makes competition almost irrelevantHow pricing can attract, not deter, your ideal customerHow to develop a brand image that magnetizes your ideal customer and filters out the restWith game-changing insights, practical action steps, and relatable examples, Jeffrey Shaw opens a groundbreaking conversation to make business easier, more profitable, and more positively impactful for any entrepreneur.

    From interview strategies to high-stakes negotiation tactics, 10 Skills for Effective Business Communication offers practical strategies to improve communication skills and help you succeed in your career.Equal parts research and actionable advice, this book applies effective strategies from the world’s most successful professionals to common workplace scenarios. With step-by-step guidance and simple exercises, you’ll learn why, how, and when to use fundamental communication skills to successfully navigate any situation.Learn how to listen from a Microsoft CEO, or gain the confidence to network your way into any room with advice from a renowned venture capitalist—10 Skills for Effective Business Communication teaches you these skills and more, with: 10 essential communication skills that empower you to masterfully handle pivotal moments in your career Actionable exercises to practice and improve your communication skills right away Clear explanations of the social psychology behind communication skills Inspirational success stories that highlight communication skills from some of the world’s greatest business leaders including Jeff Bezos, Steve Jobs, Tony Robbins, and more Advance your career and set yourself up for success with effective communications skills from 10 Skills for Effective Business Communication.

    Ambiguity is the corporate default state, a condition so prevalent that "tolerance for ambiguity" has become a clich�d job requirement.It doesn't have to be this way.In Clarity First, Karen provides methods and insights for achieving clarity to unleash potential, innovate at higher levels, and solve the problems that matter to deliver outstanding business results. Both a visionary road map and practical guide, this book will help leaders:-Identify and communicate the organization's true purpose-Set achievable priorities-Deliver greater customer value through more efficient processes-Provide greater transparency about true versus assumed performance-Build strong problem-solving and critical thinking capabilities throughout the organization-Develop personal clarity to be a more direct, purposeful, and successful leaderEliminating ambiguity is the first step for leaders and organizations to achieve strategic goals. Learn how to gain the clarity needed to make better decisions, lead more effectively, and boost organizational performance.When it comes to leading an outstanding organization, every great leader needs Clarity First.

    It is an exploration of the African American prophetic rhetorical traditions in a manner that makes features of these traditions relevant to a broad audience beyond the African American traditions. It provides readers a composite picture of the nature, meaning, and relevance of prophetic preaching as spoken Word of justice and hope in a society of growing pluralism and the world-shaping phenomenon of racial, economic and cultural diversity. African American preachers have distinctively invested great symbolic significance in the Exodus story, the messianic witness of Jesus, and the prophetic literature for developing and shaping prophetic sermons. Kenyatta Gilbert demonstrates how four distinctive features of discourse can shape sermon preparation, for effective preaching in a period of intense social change, racial unrest, and violence. Gilbert includes dozens of practical suggestions and five practical exercises to equip the reader for preaching in new ways and in new environments. He offers an holistic approach, fully equipping the reader with the theological and practical resources needed to preach prophetically.

    But if you're like many people, you may find interpreting and writing about cases mystifying and time-consuming. In The Case Study Handbook, Revised Edition, William Ellet presents a potent new approach for efficiently analyzing, discussing, and writing about cases. Early chapters show how to classify cases according to the analytical task they require (making a decision, performing an evaluation, or diagnosing a problem) and quickly establish a base of knowledge about a case. Strategies and templates, in addition to several sample Harvard Business School cases, help you apply the author's framework. Later in the book, Ellet shows how to write persuasive case-analytical essays based on the process laid out earlier. Examples of effective writing further reinforce the methods. The book also includes a chapter on how to talk about cases more effectively in class. Any current or prospective MBA or executive education student needs this guide.

    In this short read, Mark Manson discusses the 3 primary emotional needs we seek in our relationships, & provides examples of what they look like as well as how our behaviors our motivated by getting these needs met.

    He is a reality TV and Twitter-President, who uses digital and entertainment culture as an ideological weapon—as an expression of his authoritarianism. This book delves into new political-economic structures as expressed through political communication to explain the rise of authoritarian capitalism, nationalism and right-wing ideology throughout the world. Christian Fuchs does this through updating Marxist theory and the Frankfurt School's critical theory. He re-invigorates the works on authoritarianism of Franz L. Neumann, Theodor W. Adorno, Erich Fromm, Herbert Marcuse, Max Horkheimer, Wilhelm Reich, Leo Löwenthaland Klaus Theweleit in the age of Trump and Twitter.In the age of big data and social media, Digital Demagogue studies the expressions of ideology, nationalism and authoritarianism today and discusses prospects for overcoming capitalism and renewing the Left.

    She sets out to create a better swing but her friend the skunk finds all of her ideas ridiculous. "We can't do that! It would cost too much, take too long, and parents would hate it!" While Ava and the skunk talk about all of the possibilities (and skunky excuses) for the new design their orangutan buddy rolls up his sleeves and starts prototyping. With the resources they have at the park, the orangutan builds a wild, over-designed swing that is ready to be usability tested - and ready to teach everyone an important lesson.In her debut picture book and follow-up to her bestselling design thinking manual "Reframe: Shift the Way You Work, Innovate, and Think," author and Motivate Design CEO Mona Patel walks us through the design process and inspires children and adults of all ages to question, dream, and design a better world.100% of the proceeds from "The Thing About Swings" will go directly to support E-School for Girls, a program designed to empower underserved young women to become confident leaders and entrepreneurs.

     In Talk on Water: Attaining the Mindset for Powerhouse Presentations, communication expert Stephanie Scotti empowers leaders to elevate the impact of their message by teaching them to: • Develop a Talk on Water™ mindset, so they embrace their natural talents, express their individuality, and feel invincible. • Use Presentation Profiling™ to shape their role for success in each presentation. • Crack the presentation C.O.D.E.® to craft compelling content and deliver it authentically. • Prepare and rehearse so they’re ready for prime time. Readers will have the tools they need to give powerhouse presentations—and to give their business an unfair competitive advantage. In short, they’ll be ready to Talk on Water™.

    Meet a child from each country who loves a different person, from George in England who loves his dog, to Jia in China who loves her brother. Press each button on the side of the book to hear the phrase said in each language, then practise saying it yourself!

    In a first-of-its-kind narrative, Rebuild brings together the stories behind some of India’s biggest businesses that dealt with potential disaster and emerged on the other side – either victorious or wiser. Digging deep into the crisis management strategies adopted by companies such as Coca-Cola, Unilever, Kingfisher, Tata Sons, Indian Premier League, Facebook, Uber, Nokia, Nestlé Maggi Noodles and several more, it analyses the steps that different organizations have taken to minimize damage to their brand, and describes how (if at all) they recovered.Featuring interviews with top management executives as well as expert brand-watchers, Rebuild closely examines the circumstances that cause brands to falter – faulty products, leadership changes, disastrous sales cycles and competition activity, among others – and provides invaluable insights that may serve as cautionary tales for organizations, both small and large.

    To make matters worse, we often don't even realize when we are doing this, as these old mental tapes play in repeating loops without our awareness.In Talk to Yourself Like a Buddhist, certified mindfulness and meditation instructor Cynthia Kane introduces the Middle Path of Self-Communication, which consists of five mindful practices--Listen, Explore, Question, Release, and Balance--all of which are grounded in Buddhist principles.This book will show you how to:Identify your negative self-talk and explore the underlying self-judgments that produce itRelease the judgments that are poisoning your self-communicationPractice a system of balanced internal communication based on truth and compassionWhen we speak to ourselves negatively, we set a tone for our day and our interactions with others in the world. Talk to Yourself Like a Buddhist can teach you how to turn off the enemy in your mind--and create a new relationship with yourself and the world around you--simply by noticing, investigating, and changing the words you use to speak to yourself.

    

    The Relationship Bill of Rights is a blueprint for fostering transformative relationships built not on patriarchal notions of possession, coercion, and tolerance, but on the liberatory premises of consent, agency, and honesty. Initially published as part of More Than Two: A Practical Guide to Ethical Polyamory, this is a blueprint for setting boundaries for all relationships, romantic or otherwise.

    Travelling on board with us is an illustrious collection of some of the greatest minds of their generation. From the fields of science, engineering, geography and history, our experts have come together to explain some of history's greatest inventions to improve communication, including the printing press, radio, telephones and television. But there’s a conundrum afoot and they need YOU to help them. Can you decipher the puzzles to solve the mystery of the missing movie? The stylish Art-Deco-inspired pages of this lavish volume are strewn with novelty ephemera, from postcards and tickets to booklets, code ciphers and maps, which bring to life the mystery as you solve the puzzles to continue your whistle-stop tour around the world. Full steam ahead for the interactive adventure of a lifetime!

    

    Reflecting current streams of thought in homiletics, the book offers a robust discussion of theological and hermeneutical approaches to preaching and encourages pastors and ministry students to learn about preaching from other theological traditions. It also includes discussion questions for direct application to one's preaching.

    This guidebook takes out the fat and provides you with what you immediately need. No drawn-out communication theories, but a pragmatic how-to approach. Whether you need to brush up on your industry skills, or enrolled in a communications course, or preparing for an important presentation or speech, you can rely on this guide as a handy reference. Presenting is both art and science. And while some of us have natural speaking abilities, we ALL need practice from time-to-time.

    But in a land of fairy tales, the villains always lose, and she just found out she's on the wrong side of the story.Hours before her execution, she gets a second chance: If she can rescue her soulmate Robin from a horrible realm without happy endings, she’ll finally become a hero. That may be difficult, however, since she and Robin have never actually met. And in the strange, terrifying land of “New York City,” she has no idea how to find him.Enter Emma Swan, a prickly bounty hunter who doesn’t believe in “true love” or “happily ever after,” but who might just be able to help Regina find both.(An AU of the movie Enchanted, except with more angst and fewer spontaneous musical numbers.)

    Even the less divergent can understand us and see us as real, whole people. Featuring comics, narrative, advice, and origin stories that all teach how to better interact/collaborate/interface with us, this zine is the beginning of a social movement towards a future where people can be treated like, well, people. We find neurotypical people inspiring and we think you could learn from our stories too!

    

    Yet all our talking doesn’t seem to be connecting us the way it promised to. That’s because we don’t need to talk more, we need to talk better. Redeeming How We Talk explores what the Bible has to say about that central aspect of life and relationships—conversation. The Scriptures show us that words have remarkable power—to create, to bless, to encourage, to forgive. Imagine how we, as Christians, could spark change in our families, churches, and communities if we learned to use words like Jesus did. By weaving together theology, history, and philosophy, Ken Wystsma and A. J. Swoboda help us reclaim the holiness of human speech and the relevance of meaningful conversation in our culture today.

    Change the world, one person at a time.“In an industry and culture that encourages us to be more and more self-focused for our own personal gain, Mark’s book is a fresh and necessary perspective that is desperately needed.” ~ TobyMacCollege freshmen are lectured about networking on their first day of class. Young professionals race to another boring party so they can be seen and shake hands with someone that might be able to help them – just like the business books and podcasts have instructed. Creatives are chronically obsessed with and depressed by the number of likes, views and followers on their social media. Anyone embarking upon a new path or business venture has heard the key to success lies in networking – who you know, and how they can get you ahead. But, according to Mark H. Maxwell, this is not only untrue, but potentially dangerous to those hoping to succeed. Networking Kills lays out what the Bible and Jesus say about true success. Weaving scripture with Maxwell’s own stories from his professional career and pop culture illustrations (John Mayer, Bruce Springsteen, Kim Kardashian, Johnny Cash), Networking Kills examines the need for cultural change concerning our pursuit and definition of "success" in every area of life, and shows how serving is actually the key.“Christ taught, ‘If you want to be great, you must become a servant’,” Maxwell says. “And, Martin Luther King, Jr. made it clear, ‘Anybody can be great, because anybody can serve’. Even music business super-manager, Scooter Braun (Justin Bieber) says, ‘Don’t live for yourself… Live for others ... that is where you will find true riches in life.’ The heart of networking is rooted in selfishness, taking and using, while the great leaders teach us that true success comes through giving, loving others and serving generously.”In Networking Kills, Maxwell shows how:• Networking kills creativity• Networking kills authentic relationships• Networking kills life• Networking kills loveHe then lays out the amazing benefits that can come from living a life that is focused on service:• Serving erases fear of failure• Serving erases conflict • Serving creates purpose • Serving creates value• Serving creates provision• Serving changes the world

    Over 300 pages of concepts, stories, and exercises that provide the "how to" of creating more connection and understanding among us humans. The Compassion Book is a handbook that explains and demonstrates specific ways of thinking, speaking, and acting that help us experience more compassion, understanding, and harmony in our daily lives - for real.

    Of all the activities that come with being a minister, sermon preparation can loom largest -- especially when racism is the subject. You've got to address racism with your white congregation from the pulpit. But, truthfully, you can't wrap your head around how to preach about this topic thoughtfully and sensitively. In Preaching about Racism, preaching professor and pastor Carolyn Helsel speaks directly to other faith leaders about how to address racism from the pulpit. In her first book, Anxious to Talk about It: Helping White Christians Talk Faithfully about Racism, Helsel addressed the anxiety white Christians experience around conversations about race. In this follow-up, Helsel provides strategies and a theoretical framework for crafting biblical and theological sermons that incorporate insights from social sciences and psychology, gleaned from more than a decade of writing and teaching about racism. Written for the busy pastor, several chapters are quick reads -- helpful reminders as you prepare a thoughtful and sensitive sermon -- while others dig deeper on the theory behind the crucial work of dismantling racism.

    Wood and Natalie Fixmer-Oraiz, GENDERED LIVES: COMMUNICATION, GENDER, & CULTURE, 13th Edition, provides the latest theories, research and pragmatic information to help readers think critically about gender and society. The book demonstrates the multiple and often interactive ways a person's views of masculinity and femininity are shaped within contemporary culture. It offers balanced coverage of different sexes, genders and sexual orientations. Reflecting emerging trends and issues, the new edition includes expansive coverage of men's issues, an integrated emphasis on social media and a stronger focus on gender in the public sphere.Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

    This trans-disciplinary usage leads to confusion and complication, and reveals that the question of noise is a properly philosophical problem. Presenting an analysis of the rising interest in the notion of noise, this book investigates if there can be a coherent understanding of what it is, that can be effectively shared among the natural and human sciences, technology and the arts. Drawing the philosophical consequences of noise for the theory of knowledge, Malaspina undertakes a philosophical revaluation of Shannon and Weaver's theory of 'information entropy'; this forms the basis upon which to challenge the common idea that noise can be reduced to notions of error, disorder or disorganization. The wider consequences of this analysis relate the technological and scientific aspect of noise, with its cultural and psycho-social aspects. At the heart of Malaspina's argument is the contestation of the ground upon which we judge and distinguish noise from information and finally the exploration of its emancipatory potential.

    Because, the truth is, being human isn’t easy. Now, by putting in the effort, working with the guidelines in the Handbook for Humans, Volume 1, there is a path forward that makes it easier. You could probably read this book in a matter of minutes, glean some helpful insights, and toss it aside…or pay attention to each guideline, reflect, go more deeply inside, and do some work. As a reward, you can learn to articulate your feelings, thoughts, beliefs, and experiences which in turn create your attitudes. Your attitudes affect every interaction you have in this world. As one of the guidelines teaches us,Never stop learning.It’s never too late to be a better human.Handbooks for Humans, Volume 1 provides a platform for personal work and sharing, making it perfect for individuals, couples, and families.

     You’ve often looked at loving and utterly romantic couples and wondered what makes them click. Chances are, it is all about sharing a solid communication pattern that is based on acknowledgment, recognition, and acceptance. Here are some wonderful gems you’ll take back from this highly valuable handbook of interpersonal relationship communication: How to talk to your spouse or fiancé/fiancée to resolve conflicts How to fight respectfully when you can’t see eye to eye with each other Different ways to create shared meaning within the relationship Validation and how it can be a relationship saver How to get your partner to listen to you How to communicate using non-verbal signals How to prevent fights from escalating for retaining a more positive and meaningful connection within the marriage And more... Get a copy now and start building a lasting, fulfilling, rewarding, and gratifying relationship today!

    Have fewer arguments, and more attraction and respect with your partner. You will learn some of the top communication strategies in order to listen, be heard and reduce conflict in your relationships. Communication in relationships is all about telling the other party about your feelings, desires, fears, frustrations, dreams, etc. However, effective communication is also about getting heard. You might spend several minutes telling your partner about something that is disturbing you, but is they really paying attention? Are your words going to have any impact on them? Effective communication is not only about what you are trying to say, but how and when you decide to say it. Communication builds up your relationship. Lack of it can keep partners apart, and over time, lose affection and feelings for one another, even as they live under the same roof. Communication is the nourishment of relationships. Not just marriage relationship, relating with your coworkers, friends, families, kids, and parents demand some amount of effective communication and at a certain quality. "Some things need to be discussed or you may not be able to achieve peace." This book will be devoted to providing a very detailed look at how to acquire a life free from difficult communication in marriage as well as an introductory and advanced education on how to successfully recover from it. This book covers:Introduction to Communication in Relationships Understand the Five Languages of Love Learn the Art of Small Talk Understand the Keys to Getting Heard Set Boundaries in Your Relationships Managing Relationship Conflicts through Communication Avoid These Communication Mistakes What Weakens & Destroys Relationships Who is the target audience?This book is for anyone interested in fully understanding the real causes of relationship problems and how to effectively get rid of them. This book is for anyone interested in improving the quality of their marriage or relationship.

    Unfortunately for many people, knowing this and acting on it are two very different things. If you are interested in becoming the assertive, empowered individual that you have always wanted to be, then Assertiveness Training: 10 Simple Steps How to Become an Assertive Leader, Stand Up, Speak up, and Take Control of Your Life is the book you have been waiting for. Inside you will find real, actionable steps that you can take to turn yourself from a timid doormat into the assertive badass you have always dreamed of being. Being assertive is a skill, which means that it can be improved like any other, all you need is the tools to help you get started. So, what are you waiting for? Take control of your future and buy this book today! Inside you will find: Tips for walking the line between assertive and aggressive Easy ways to recognize and break negative personal patterns Tricks to improve your self-confidence and make being assertive easier than ever before Surefire ways to change your mindset for the better And more…

     If you are looking to improve on your interpersonal skills, want to avoid being taken advantage of, or just want to know more about psychology then you're in the right place. If you finish this book and apply the principles laid out in it, you will most likely immediately see positive changes within the relationships that you have with other people. This will lead to you being more popular among others and getting more respect and reverence. By reading How to Analyze People: An Essential Guide to Human Psychology, Body Language, Personality Types, Persuasion, Manipulation, Human Behavior, and Speed-Reading People, you will: Discover How to Make a First Impression That Will Have People Like You Instantly Learn About Personality Types and How to Identify Them Get Communication Strategies for the Personality Types Discover How to Read People by the Words They Speak Learn About Tonality and How to Analyze It Find Out How to Get to The Truth of What People are Thinking or Feeling Based on Their Posture, Position and Gestures Get Strategies for Better Connecting with People Receive Five Amazing Tips on Analyzing Others Learn Signs That Someone May Be Deceiving You Discover How to Speed-Read People as well as How to Find People’s True Intentions and Motivations And much, much more So if you want to learn more about how to analyze people, click "buy now"!