Humes—who wrote speeches for five American presidents—shows you how great leaders through the ages used simple yet incredibly effective tricks to speak, persuade, and win throngs of fans and followers. Inside, you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to grab attention, how Lady Margaret Thatcher punctuated her most serious speeches with the use of subtle props, how Ronald Reagan could win even the most hostile crowd with carefully timed wit, and much, much more.Whether you're addressing a small nation or a large staff meeting, you'll want to master the tips and tricks in Speak Like Churchill, Stand Like Lincoln. "As a student of speech, I very much enjoyed this intriguing historic approach to public speaking. Humes creates a valuable and practical guide."—Roger Ailes, chairman and CEO, FOX News"I love this book. I've followed Humes's lessons for years, and he combines them all into one compact, hard-hitting resource. Get this book on your desk now."—Chris Matthews, Hardball

    From the light-hearted "how to react when someone turns you down for a date" or "what to say when you notice someone's fly is open" to the more serious "what to say to a co-worker who has had a miscarriage or to a friend who has suffered the sudden death of a parent," As A Gentleman Would Say differs from other etiquette books in that it not only offers suggestions for the correct thing to say in more than 100 social situations-it also gives examples of the wrong thing to say!

    Fatherhood is about family, about memories of his father and the memories he's creating as a dad himself, with his own son and daughter.Warm, witty and nostalgic, these tales are just like a friendly chat over the back fence, or the banter of a backyard BBQ. They will stir your own memories: of hot summer days and cooling off under the sprinkler while Dad works in the garden with the radio tuned to the sports results; that time Dad tried to teach you to drive - and then got out of the car and kissed the ground; or taking your own kids on a family road trip.Fatherhood is full of memories: the happy, the hilarious, the sad, bad, and the unexpectedly poignant moments. You will laugh, you may even cry - but you will recognise yourself and those you love somewhere in these pages.

    The book studies the development of familiar cultural practices from India and around the world and links the regular to the esoteric and explains everything from Game Theory to the Cobra Effect without depending on graphs or equations-a modern-day miracle!Through disarmingly simple prose, the book demystifies economic theories, offers delightful insights, and provides nuance without jargon. Each chapter of this book will give you the tools to meaningfully engage with a subject that has long been considered alienating but is unavoidable in its relevance.

    But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.

    Our usual approach is to just talk louder, to try harder to get our message through. This is almost always the wrong approach.Why? Because other people almost never see us the way we see ourselves. Fortunately, these distortions in perception are systematic, understandable, and surmountable.Heidi Grant Halvorson, bestselling author of Nine Things Successful People Do Differently and Focus, now shows you how to communicate effectively—despite these unintentional (yet widespread) distortions of perception. By better understanding how communication and perception really work, you’ll learn to send the right signals at the right time, no matter who you’re communicating with.

    If you think of it as staticky transmissions sent by people in the middle of nowhere, think again. Today's ham radio goes beyond wireless to extreme wireless, Operators transmit data and pictures, use the Internet, laser, and microwave transmitters, and travel to places high and low to make contact. In an emergency or natural disaster, ham radio can replace downed traditional communication and save lives. Whether you're just getting turned on to ham radio or already have your license, Ham Radio for Dummies helps you with the terminology, the technology and the talknology. You discover how to:Decipher the jargon and speak the language Buy or upgrade your equipment, including the all-important antennas Build a ham radio shack, complete with the rig, a computer, mobile/base rig, microphones, keys, headphones, antennas, cables and feedlines Study for your license, master Morse code, take the test and get your call sign Understand the basics of ragchews (conversations), nets (organized on-air meetings) and DX-ing (competing in contacts to make contacts) Keeping logs with the vital statistics, including time (in UTC or World Time), frequency, and call sign Written by Ward Silver, an electrical engineer, Certified Amateur Radio License Examiner, and columnist for QST, a monthly magazine for ham operators, Ham Radio for Dummies gives you the info you need to delve into the science or dive into the conversation. It explains how you can:Tune in to the most common types of signals, including Morse Code (CW), single-sideband (SSB), FM, Radioteletype (RTTY), and data signals Break in, introduce yourself, converse, and say or signal goodbye Communicate while traveling (ham radio goes where mobile phones go dead) Register with an emergency organization such as ARES and RACES Help in emergencies such as earthquakes, wildfires, or severe weather Pursue your special interests, including contacting distant stations, participating in contests, exploring the digital modes, using satellites, transmitting images, and more Complete with a glossary and ten pages of additional suggested resources, Ham Radio for Dummies encourages you to touch that dial and take that mike.CUL. (That's Morse Code for "see you later.")

    Listen and speak more effectively, engage people through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies that allow you to successfully communicate your point of view and take the upper hand in most disputes.

    It would have shaved years off my learning curve as a public speaker. Carmine's book is a must-read for service professionals, CEOs, managers or anyone who needs to persuade for a living."-Barbara Corcoran, Founder, Corcoran Group"If you run a company or aspire to, this book is a must-read to understand how the CEO is the most effective tool in a company's communication arsenal to differentiate itself with customers, employees and investors."-Ron Ricci, Vice President of Corporate Positioning, Cisco Systems, Inc."10 Simple Secrets is direct, fascinating and very credible--after all, these guys are wildly successful!"-Stuart Varney, FOX News business journal"10 Simple Secrets is a book that should be read by anyone who does public presentations, no matter how expert. Gallo has collected good, often forgotten advice and stitched it together into a valuable resource. A keeper. Highly recommended." -John C. Dvorak, columnist, PC Magazine

    More than a million people have learned the secrets of effective conversation using Conversationally Speaking. This revised edition provides more ways to improve conversational skills by asking questions that promote conversation, learning how to listen so that others will be encouraged to talk, reducing anxiety in social situations and more.Alan Garner, MA, is a nationally known communications consultant and a longtime teacher. He has taught hundreds of "Conversationally Speaking" workshops and over 5 million copies of his books have been sold worldwide. This book teaches simple skills for doing well socially in everyday language, which is why it has been popular in its various editions for 37 years and has sold almost 1 million copies.Toastmaster Magazine writes: "'Conversationally Speaking' is the classic how-to book in social communication."Carolyn Hax, a columnist for the "Washington Post" whose work appears in 200 newpapers, wrote: "Alan Garner is brilliant at teaching social skills to those who need or want to start at the beginning- who feel they somehow missed out on life classes that everyone else got to attend.""Conversationally Speaking" is recommended by hundreds of therapists for people who want better relationships. These include Dr. Albert Ellis, the founder of the Rational Emotive School of Psychology, who called this book: "An exceptionally clear, highly effective book on conversational skills that uniquely includes a very sensible and useful section on rational thinking."Aaron Beck, MD, University Professor of Psychiatry at the University of Pennsylvania wrote: "'Conversationally Speaking' is of great value for people who want to sharpen their skills in interpersonal relations. I routinely recommend it."

    The news media–once the vaunted watchdogs of our republic–are often too timid or distracted to identify these deceptions.unSpun is the secret decoder ring for the twenty-first-century world of disinformation. Written by Brooks Jackson and Kathleen Hall Jamieson, the founders of the acclaimed website FactCheck.org, unSpun reveals the secrets of separating facts from disinformation, such as: • the warning signs of spin, hype, and bogus news• common tricks used to deceive us• how to find trustworthy and objective sources of informationTelling fact from fiction shouldn’t be a difficult task. With this book and a healthy dose of skepticism, anyone can cut through the haze of biased media reportage to be a savvier consumer and a better-informed citizen.“Read this book and you will not go unarmed into the political wars ahead of us. Jackson and Jamieson equip us to be our own truth squad, and that just might be the salvation of democracy.” –Bill Moyers“THE DEFINITIVE B.S. DETECTOR–AN ABSOLUTELY INVALUABLE GUIDEBOOK.”–Mark Shields, syndicated columnist and political analyst, NewsHour with Jim Lehrer“unSpun is an essential guide to cutting through the political fog. Just in time for the 2008 campaign, Brooks Jackson and Kathleen Hall Jamieson have written a citizen’s guide to avoiding the malarkey of partisan politics.”–Mara Liasson, NPR national political correspondent“The Internet may be a wildly effective means of communication and an invaluable source of knowledge, but it has also become a new virtual haven for scammers–financial, political, even personal. Better than anything written before, unSpun shows us how to recognize these scams and protect ourselves from them.”–Craig Newmark, founder and customer service representative, Craigslist.orgFrom the Trade Paperback edition.

    The popular, brief rhetoric that treats writing as thinking, WRITING ANALYTICALLY offers a sequence of specific prompts that teach students across the curriculum how the process of analysis and synthesis is a vehicle for original and well-developed ideas.

    As presented by Professor Dues, these lectures will show you how to effectively deal with conflicts of all kinds, using the "win-win" model that has dominated the field for the past six decades.You'll gain effective techniques for handling conflicts in your workplace, other organizational settings, or your personal life, whether you're dealing with supervisors, coworkers, acquaintances, close friends, or family members. You'll learn the best ways to analyze conflicts and work through the steps toward resolving them, including clarifying goals, handling difficult emotions, and negotiating agreements. And you'll grasp the fundamental tricks of the trade that experienced negotiators have long used to deal with even the most seemingly intractable moral and cultural conflicts.While drawing on the latest groundbreaking research, Professor Dues has designed these lectures to be as practical as possible. Requiring no background in conflict management, negotiation, or psychology, they offer you not just knowledge, but strategies and tactics you can put to work in your own life right now. Best of all, you'll be able to see those strategies and tactics in action through 70 professionally acted dramatizations that illustrate different conflict situations at home and in the workplace.You don't have a choice about becoming involved in conflict. You do, however, have a choice about learning to manage it successfully by using the invaluable tools these lectures can give you.

    We also live in a Culture of Blame and Disrespect in which emails, social media posts, and personal attacks are on the increase. We must learn to respond to people who communicate this way -- people with high-conflict personalities. A BIFF response can be applied in any communication anywhere - on the Internet, in a letter or in person. It can be used at work, earning you respect and success. It can help you get along with difficult family members, friends, neighbors and others anywhere in your life. BIFF was designed to protect you and your reputation by responding quickly and civilly to people who treat you rudely - while being reasonable in return. BIFF stands for Brief, Informative, Friendly and Firm. A BIFF response is easy to remember, but hard to do. It takes practice! This little book gives over 20 examples of BIFF responses for all areas of life - plus additional tips to help you deal with high-conflict people anywhere.

    Read this book and understand--at last!--why men never listen, why women can't read maps, and why learning each other's secrets means you'll never have to say sorry again.