Almost Eleven: The Murder of Brenda Sue Sayers


Harrell Glenn Crowson - 2013
    Imperial Valley’s biggest crime is detailed through volumes of official records and interviews with witnesses, relatives and investigators.Serial killer Robert Eugene Pennington not only murdered Sayers, but was a suspect in killing Dorothy Minor-Hindman in Fresno and possibly fifteen other innocent victims from coast to coast including one victim attributed to the Boston Strangler.Extensive research provides the reader with details of Pennington’s life before and after his encounter with Brenda.

Switch: How to Change Things When Change Is Hard by Chip Heath and Dan Heath | Key Takeaways, Analysis & Review


Eureka Books - 2015
      Switch by Chip Heath and Dan Heath| Key Takeaways, Analysis & Review Switch: How to Change Things When Change is Hard (2010) is about how to bring about change in an organization. Its main focus is changing behavior by appealing to the rational and emotional sides of people’s psyches. To generate change, authors Chip and Dan Heath maintain, a leader must connect with both sides, the rational and the emotional. This is because sometimes, one side can work against the other and sabotage successful change. The rational side tends to analyze possibilities for change so much that it becomes unable to act—so change never occurs. The emotional side is ready, or even eager, to act on change, but it can act compulsively and without focus. This means that changes based solely on emotion are likely to fail. To bring about real change, a leader must stimulate the emotional side of a group’s psyche to get the process of change underway, then harness its rational side to give this change a concerted direction…  This companion to Switch includes: Overview of the book Important People Key Takeaways Analysis of Key Takeaways and much more!

The HR Value Proposition


Dave Ulrich - 2005
    But earning a seat at the executive table was only the beginning. Today's HR leaders must also bring substantial value to that table. Drawing on their 16-year study of over 29,000 HR professionals and line managers, leading HR experts Dave Ulrich and Wayne Brockbank propose The HR Value Proposition. The authors argue that HR value creation requires a deep understanding of external business realities and how key stakeholders both inside and outside the company define value. Ulrich and Brockbank provide practical tools and worksheets for leveraging this knowledge to create HR practices, build organizational capabilities, design HR strategy, and marshal resources that create value for customers, investors, executives, and employees. Written by the field's premier trailblazers, this book charts the path HR professionals must take to help lead their organizations into the future. Ulrich is a professor at the University of Michigan School of Business and the author of 12 books and more than 100 articles on the subject of human resources. Brockbank is a clinical professor of business at the University of Michigan School of Business, the author of award-winning papers on HR strategy, and an adviser to top global organizations.

Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More


Mark Murphy - 2009
    Managers will learn to recognize their leadership style and understand how they, too, can become Hundred Percenters." Laura Christiansen, Vice President Human Resources, VTech Communications, Inc."Heavily-researched and loaded with tools and examples, this book shows you how to challenge your employees to achieve the kind of extraordinary results and innovations that every CEO dreams about. Every leader needs to read this book!"Ned Fitch, CEO, Kalahari Tea"Murphy finds that most workplaces are brimming with untapped talent. Only it's suppressed by goal-setting that discourages big ideas and leaders who focus on happiness rather than greatness.""Training Magazine"We've all heard the saying that a happy employee is a motivated employee. But what if that's not true?Leadership IQ CEO Mark Murphy says the "happy employee" philosophy doesn't work. A study of more than 500,000 leaders and employees shows that despite the billions of dollars organizations spend to satisfy and engage workers, 72% of employees admit they're still not giving their best effort at work. Rather, it's leaders who focus on making their people great--not happy--who inspire Hundred Percenter performance.If you talk to the employees behind today's great innovations, you're unlikely to hear, "I was inspired by a boss who coddles me." Instead you'd probably hear, "My boss challenges me and pushes me past my limits." Most workplaces are brimming with untapped talent-- only it's suppressed by leaders who fail to connect with and challenge employees to unleash their true potential.Here are just a few of the big ideas in "Hundred Percenters" The harder the goals you set, the better your employees will perform You should never use a Compliment Sandwich to deliver feedback Talented Terrors--people with great skills and a bad attitude--can destroy your company culture Before you can start motivating Hundred Percenters, you have to stop demotivating them You should never ask your employees if they're "satisfied"This groundbreaking book debunks management fads that don't apply to today's workplace and provides the facts, theories, and direction you need to become a 100% Leader. Apply Murphy's leadership lessons and you'll see innovation, productivity, and profits soar, while employee turnover rates plummet. "Hundred Percenters" will bring out the best in your workforce.

ServSafe Essentials


National Restaurant Association - 1999
    ServSafe(R) Essentials, 5th edition was designed with managers' needs in mind. This edition has been updated to reflect the changing needs of a diverse and expanding workforce in the foodservice and restaurant industry. The streamlined delivery of food safety content in the Fifth Edition will create a learning experience that is activity-based and easily comprehended by a variety of learners. The updated book will help readers prepare for examinations, and more importantly, it will promote adherence to food safety practices in the operation. Based on a new job task analysis revised exclusively for the Fifth Edition, the book reflects the latest updates to the "FDA Food Code," new science-based and industry best practices and prepares readers for the ServSafe(R) Food Protection Manager Certification Exam.

The Will to Lead, the Skill to Teach: Transforming Schools at Every Level


Anthony Muhammad - 2011
    The authors acknowledge both the structural and sociological issues that contribute to low-performing schools and offer multiple tools and strategies to assess and improve classroom management, increase literacy, establish academic vocabulary, and contribute to a healthier school culture.

Hospital Beat - A Police Officer's stories from inside a busy British hospital


Jonathan Nicholas - 2011
    Until now! PC Jonathan Nicholas, a serving police officer, has worked an inner-city hospital beat for six years. He has decided to reveal some of the incidents he has dealt with and has collected them together in this book. Weird, shocking, moving, and often amusing, these incidents are a fictional tale based on real incidents and real people. Using information drawn from personal recollection, his police notebook, prosecution files, and anecdotes from staff, patients, and offenders, it is a collection of stories that have never been told before. The book reveals all the behind-the-scenes enquiries and efforts undertaken by this particular hospital police officer, with the invaluable assistance of the hospital staff themselves, in order to ensure such places remain safe and relatively crime-free. Television dramas about hospitals are never like this! A work of adult crime fiction, Hospital Beat is a unique insight into modern policing inside a British hospital and will appeal to fans of humorous ‘I never knew that’ writing. Author Jonathan takes writing inspiration from Dirk Bogarde.

Daughter of Narcissus


Lady Colin Campbell - 2009
    Dr Anna Brocklebank considers it one of the most significant and inspiring books ever written on the subject of narcissism and believes it should become a medical reference book as well as a popular best seller. Departing from her former studies of the Royal Family and the Super Rich, Georgie Campbell turns her intelligence, insight and energy on to her own family's past to reveal the reality beneath serious personality disorders, and the emotional terrorism they engender.The book straddles two conflicting worlds: the white elitism of the British Colonial way of life and the empowerment of the black race post-Independence. It provides an insightful record of why the colonial age had to end, while also giving the reader an insider's view of the political and sociological difficulties that nationhood brought to the inhabitants of the colonies. In doing so, Georgie Campbell paints a vivid picture of the way of life that allowed the narcissistic personality disorder of her mother to flourish. Daughter of Narcissus not only places the disorder of narcissism in its proper sociological context, but it also exposes the shocking behaviour of the disordered personality. It is disarmingly honest and revelatory, a compulsive read - in the words of Dr. Brocklebank, it is "gripping" - a fascinating history of a family who learnt to survive unbelievable misconduct in order to lead purposeful and affirming lives.

The Principal's Guide To School Budgeting


Richard D. Sorenson - 2006
    This unique budgetary survival guide will enhance your instructional, technical, and managerial skills not only as the school′s leader but also as the school′s visionary, planning coordinator, and budgeting manager.

Switchers: How Smart Professionals Change Careers - And Seize Success


Dawn Graham - 2018
    . . SUCCEED in the right career! Are you stuck in an unsatisfying job? In the wrong profession? An industry that just isn't a fit? Get unstuck! Land a new career--one you're genuinely passionate about. Switchers helps you realize that dream. Written by celebrated career coach and psychologist Dr. Dawn Graham, the book provides proven strategies that will get you where you want to go. The first step is to recognize that the usual rules and job search tools won't work for you. Resumes and job boards were designed with traditional applicants in mind. As a career switcher, you have to go beyond the basics, using tactics tailor-made to ensure your candidacy stands out. The book reveals how to:Understand the concerns of hiring managers--and think like they doCraft a resume that catches their attention within six secondsSpotlight transferable skills that companies covetRebrand yourself--aligning your professional identity with your new aspirationsReach decision-makers by recruiting "ambassadors" from within your networkNail interviews by turning tough questions to your advantageConvince skeptical employers to shelve their assumptions and take a chance on youNegotiate a competitive salary and benefits package--even as a "newbie" to the field Career changers face unique challenges that demand fresh approaches.Packed with psychological insights, practical exercises, and inspiring success stories, Switchers helps you leap over obstacles and into a whole new field. Want to pull off the most daring--and fulfilling--career move of your life? Read Switchers.

Paramedico: Around the World by Ambulance


Benjamin Gilmour - 2011
    From England to Mexico, and Iceland to Pakistan, Gilmour takes us on an extraordinary thrill-ride with his wild coworkers. Along the way he learns a few things, too, and shows us not only how precious life truly is, but how to passionately embrace it.

Not Everyone Gets A Trophy: How to Manage the Millennials


Bruce Tulgan - 2015
    

Speaking as a Leader: How to Lead Every Time You Speak...from Board Rooms to Meeting Rooms, from Town Halls to Phone Calls


Judith Humphrey - 2011
    It's not only the big occasions that test a leader's mettle, but the little ones as well--in a casual conversation in the elevator, in phone calls, or one of many incidental, seemingly insignificant interactions in everyday work life. Written by one of the world's leading communications coaches, Speaking as a Leader shows you how to make the most of your daily communications, creating a presence on the job as a genuine and constant leader.In this eye-opening guide, aspiring (and established) leaders can enhance their reputations and influence by following a few simple steps. Speaking as a LeaderShows how to structure your thoughts and message in any situation using a four-step model Offers tips on listening effectively, in three dimensions Details why you are the best visual and how to avoid Death by PowerPoint Offers guidance on taking the numb out of numbers Includes tips on moving from subject to message With Speaking as a Leader, you'll learn to tap into your innate leadership skills at every occasion--whether small or large--and earn the sort of respect that creates devoted friends and passionate supporters.

Five-Point Play: The Story of Duke's Amazing 2000-2001 Championship Season


Mike Krzyzewski - 2001
    The story of Duke University's 2000-2001 championship basketball season is one of a young inexperienced team, insurmountable odds, and the visionary coach that brought them to victory.

VAN WARS: The real story of the Glasgow Ice Cream Wars


Teddy Rennoc - 2019
    In Glasgow, in the 1980s neither the Police nor the Public could understand why grown men were fighting over the rights to sell ice cream, the violence was extreme, and the streets of the housing estates were turned into war zones. Crowds of youths gathered on the street corners, while adults hung from their flat windows watching real-life scenes far more exciting than anything they could see on TV the smashing of Ice cream vans and cars, slashings and stabbings of rival Ice cream men were a nightly occurrence. And the reason behind the violence was that you could earn more money selling Ice cream than you could from selling drugs. The lack of shops in the vast run-down housing estates with thousands of families who had money to spend was a captured market providing an excellent living for the Italian families who controlled the Ice cream trade in Glasgow. Tam McGraw was building a reputation as an up and coming gangster who led a team that specialised in post office, factory, and cash and carry raids throughout Scotland. Tam McGraw realised that he could earn a lot more money a much easier way than robbing post offices, he could sell Ice cream. But first Tam had to test the strength of the Italians and the reaction of the police. McGraw went for the jugular right from the start. He knew Marchetti would not give in easily, and they would try to defend their territory. So he started with Carntyne one of Marchetti's most lucrative routes. Marchetti Brothers were about to suffer brutality and destruction of a kind they could never have imagined in their wildest nightmares. McGraw planned to be the Ice Cream King of Scotland, and Carntyne is where he would lay the foundations of his throne. Nothing or no one would stand in his way. This is the real story of the Glasgow Ice Cream Van Wars. The shocking violence mixed with a decent portion of Glaswegian humour will keep you turning the pages until the end. Written in a broad Glaswegian dialect with a lot of swearing, the author writes as he speaks. This book might not be suitable for those who prefer perfect grammar and proper English. But if you can see past that then I am sure you will find it an enjoyable read. Teddy Rennoc.