Book picks similar to
The Relationship Economy: Building Stronger Customer Connections in the Digital Age by John R. DiJulius
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Making the Case: How to Negotiate Like a Prosecutor in Work and Life
Kimberly Guilfoyle - 2015
Her father knew that he couldn’t possibly anticipate all the needs of his children alone so he set out to teach Kimberly how to advocate for herself and for her younger brother. He instructed her on how to ask for what she needed and how to build a strong case to get it. Those valuable childhood lessons helped Kimberly become the quick-thinking spitfire she is today. In Making the Case she weaves stories and anecdotes from her life and career with specific strategies that can help anyone set clear goals, communicate more effectively, and come out on top in any situation. Having been a prosecuting attorney, former First Lady of San Francisco and one of TV’s most sought-after legal analysts and opinion-shapers, Kimberly Guilfoyle is the quintessential expert at making the case. Now advocating for her readers, she shares tips on how to make the case for yourself in all realms of your life—personal and professional. Among the topics she advises on are:• Getting hired• Nailing a promotion• Navigating a mid-life career change• Managing personal finances• Advocating for your health• Minimizing family drama Told in her appealing and persuasive voice, combining personal experience and time-tested counsel, Making the Case is an invaluable guide to helping you get the most from your life at home and at work.
Crucial Conversations: Tools for Talking When Stakes Are High
Kerry Patterson - 2001
Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want
The Safety Trap: Protective Strategies to Eliminate the Threats in Everyday Life
Spencer Coursen - 2021
The Safety Trap is the best book on personal safety that I’ve read in the last decade." ―Vincent O'Neill, Chief, Headquarters Security for the International Monetary Fund, retired Secret Service agent and founding member of the elite Counter Assault Team
The 1% Rule: How to Fall in Love with the Process and Achieve Your Wildest Dreams
Tommy Baker - 2018
It’s not working. Not only is it not working with our ability to achieve our goals, we’ve never been more frustrated, stuck and unfulfilled. But what if there was a way to shut out the noise, fall in love with the process and take one step forward every single day — leading to an undeniable confidence as we paint our life’s masterpiece? Enter The 1% Rule — a daily system designed to help you close the gap without the crushing pressure that leads most people less inspired, and more stuck. The 1% Rule was designed to answer three core questions: Why do some people seem to achieve massive success in everything they do, while others can’t even get out of their own way? What separates those who get excited and inspired for a season, a quarter, a month or a week — and those who are consistently on fire? What are the core principles, mindsets, habits and rituals of those who execute ruthlessly, and those who sit on the sidelines pondering? …through exploring these answers over the last decade the core principles, strategies and proven framework of The 1% Rule were born and are now yours today. If you’re ready to ditch the highlight reel illusion… If you’re tired of sitting on the sidelines waiting… If you’re frustrated with the 24/7 noise… You’ve come to the right place.
Coaching for Performance: GROWing Human Potential and Purpose - the Principles and Practice of Coaching and Leadership (People Skills for Professionals)
John Whitmore - 2002
Coaching has matured into an invaluable profession fit for our times and this fourth edition of the most widely read coaching book takes it to the next frontier.Good coaching is a skill that requires a depth of understanding and plenty of practice if it is to deliver its astonishing potential. This extensively revised and expanded new audio edition of Coaching for Performance clearly explains the principles of coaching and illustrates them with examples of high performance from business and sport. It continues to follow the GROW sequence (Goals, Reality, Options, Will) and clarifies the process and practice of coaching by describing what coaching really is, what it can be used for, when and how much it can be used, and who can use it well.
Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers
Dee Ann Turner - 2019
For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.In Bet on Talent, Turner shows you how to- create a remarkable company culture - select, sustain, and steward talent- nurture internal relationships- create company loyalty that leads to customer loyalty- instill the practice of servant leadership within your organization- treat everyone with honor, dignity, and respect- and much more
The End of Average: How We Succeed in a World That Values Sameness
Todd Rose - 2016
We’re a little taller or shorter than the average, our salary is a bit higher or lower than the average, and we wonder about who it is that is buying the average-priced home. All around us, we think, are the average people—with the average height, the average salary and the average house.But the average doesn’t just influence how we see ourselves—our entire social system has been built around this average-size-fits-all model. Schools are designed for the average student. Healthcare is designed for the average patient. Employers try to fill average job descriptions with employees on an average career trajectory. Our government implements programs and initiatives to serve the average person. For more than a century, we’ve believed that the best way to run our institutions is by focusing on the average person. But when you actually drill down into the numbers, you find an amazing fact: no one is average—which means that our society built for everyone is actually serving no one.In the 1950s, the American Air Force found itself with a massive problem—performance in expensive, custom-made planes was suffering terribly, with crashes peaking at seventeen in a single day. Since the state-of-the-art planes they were flying had been meticulously crafted to fit the average pilot, pilot error was assumed to be at fault. Until, that is, the Air Force investigated just how many of their pilots were actually average. The shocking answer: out of thousands of active-duty pilots, exactly zero were average. Not one. This discovery led to simple solutions (like adjustable seats) that dramatically reduced accidents, improved performance, and expanded the pool of potential pilots. It also led to a huge change in thinking: planes didn’t need to be designed for everyone—they needed to be designed so they could adapt to suit the individual flying them.The End of Average shows how success lies in customizing to our individual needs in all aspects of our lives, from the way we mark tests to the medical treatment we receive. Using principles from The Science of the Individual, it shows how we can break down the average to create individualized success that benefits everyone in the long run. It's time we stopped settling for average, and in The End of Average, Todd Rose will show you how.
The Future Is Faster Than You Think: How Converging Technologies Are Transforming Business, Industries, and Our Lives
Peter H. Diamandis - 2020
Then, in Bold, they chronicled the use of exponential technologies that allowed the emergence of powerful new entrepreneurs. Now the bestselling authors are back with The Future Is Faster Than You Think, a blueprint for how our world will change in response to the next ten years of rapid technological disruption. Technology is accelerating far more quickly than anyone could have imagined. During the next decade, we will experience more upheaval and create more wealth than we have in the past hundred years. In this gripping and insightful roadmap to our near future, Diamandis and Kotler investigate how wave after wave of exponentially accelerating technologies will impact both our daily lives and society as a whole. What happens as AI, robotics, virtual reality, digital biology, and sensors crash into 3D printing, blockchain, and global gigabit networks? How will these convergences transform today’s legacy industries? What will happen to the way we raise our kids, govern our nations, and care for our planet? Diamandis, a space-entrepreneur-turned-innovation-pioneer, and Kotler, bestselling author and peak performance expert, probe the science of technological convergence and how it will reinvent every part of our lives—transportation, retail, advertising, education, health, entertainment, food, and finance—taking humanity into uncharted territories and reimagining the world as we know it. As indispensable as it is gripping, The Future Is Faster Than You Think provides a prescient look at our impending future.
Beyond the Label: Women, Leadership, and Success on Our Own Terms
Maureen Chiquet - 2017
Shy. Leader. Wife. Mother. We live in a world of categories — labels designed to tell the world, and ourselves, who we are and ought to be. Some we may covet, others we may fear or disdain; but creating a life that’s truly your own, means learning to define yourself on your own terms.In Beyond the Label, Maureen Chiquet charts her unlikely path from literature major to global chief executive. Sharing the inklings, risks and (re)defining moments that have shaped her exemplary career, Chiquet seeks to inspire a new generation of women, liberal arts grads, and unconventional thinkers to cultivate a way of living and leading that is all their own.Through vivid storytelling and provocative insights, Chiquet guides readers to consider the pressing questions and inherent paradoxes of creating a successful, fulfilling life in today’s increasingly complex and competitive world."Why should we separate art from business, feelings from logic, intuition from judgment?" Chiquet poses. "Who decided you can’t be determined and flexible, introspective and attuned, mother and top executive? And where does it state standing unflinchingly in your vulnerability, embracing your femininity, won’t make you stronger?"Wise, inspiring, and deeply felt, Beyond the Label is for anyone who longs for a life without limits on who she is or who she will become.
Rejection Proof: How I Beat Fear and Became Invincible Through 100 Days of Rejection
Jia Jiang - 2015
Despite early success in the corporate world, his first attempt to pursue his entrepreneurial dream ended in rejection. Jia was crushed and spiraled into a period of deep self-doubt. But he realized that his fear of rejection was a bigger obstacle than any single rejection would ever be, and he needed to find a way to cope with being told no without letting it destroy him. Thus was born his "100 days of rejection" experiment, during which he willfully sought rejection on a daily basis - from requesting a lesson in sales from a car salesman (no) to asking a flight attendant if he could make an announcement on the loudspeaker (yes) to his famous request to get Krispy Kreme doughnuts in the shape of Olympic rings (yes, with a viral video to prove it).Jia learned that even the most preposterous wish may be granted if you ask in the right way, and here he shares the secret of successful asking, how to pick targets, and how to tell when an initial no can be converted into something positive. But more important, he learned techniques for steeling himself against rejection and ways to develop his own confidence - a plan that can't be derailed by a single setback.Filled with great stories and valuable insight, Rejection Proof is a fun and thoughtful examination of how to overcome fear and dare to live more boldly.
This Is How You Vagina: All About Your Vajayjay and Why You Probably Shouldn't Call It That
Nicole E. Williams - 2021
Nicole Williams presents readers with a much-needed education on the history, science, and attitudes of the most fascinating and misunderstood part of the female anatomy: the vagina. She covers valuable information about sexual function, childbirth, and physiology and provides answers to her patients’ (and probably your) most asked questions. She matter-of-factly dispels the most common myths and misinformation concerning female genitalia, including— • No, your vagina doesn’t need steaming • Those panty liners are unnecessary—your vagina needs to breathe • It’s actually perfectly normal for your vagina to have an odor—consider it your personal brand This book is an easy-to-understand guide, complete with illustrations, for women to explore and understand their vaginas in a way they never have before. You will learn what's normal and what's not, including that, yes, yours is most certainly normal too.This is How You Vagina is essential reading for anyone who is looking to better understand the form and function of this most majestic and fascinating organ.
Go Put Your Strengths to Work: 6 Powerful Steps to Achieve Outstanding Performance
Marcus Buckingham - 2007
He offers a six-step plan for six weeks of reading and habit-forming action for discerning strengths, along with optional tools to enhance the process such as online questions for measuring strengths and downloaded films (two of which are free). The steps of his plan are belief that the best way to compete is capitalizing on your strengths, identifying your strengths and weaknesses, volunteering your strengths at work, lessening the impact of your weaknesses on your team, effectively communicating the value of your strengths while limiting work utilizing weaknesses, and building habits and pushing activities that play to strength. Although everyone will not agree with all the elements of Buckingham's approach, he offers valuable insight into maximizing employees' strengths rather than the more common focus on weaknesses and failure. Mary WhaleyCopyright © American Library Association. All rights reserved --This text refers to an out of print or unavailable edition of this title.
Ripple Effects: Discover the Miraculous Motivating Power of a Woman's Influence
Pam Tebow - 2019
. . using the key you never knew you had.Tim Tebow credits his mom with being the key to his success--but Pam never expected that she would be known on a national stage. For most of her life, she was serving quietly and faithfully as a wife and a mom--choosing life for her child in the face of medical risks, answering the Lord's call to mission work in the Philippines, and homeschooling before anyone knew what the word meant. But all along the way, her experiences--and her consistent, everyday choices to follow the Lord and to serve wherever He placed her--were creating unexpected ripples of influence throughout her family, her community, and her world. And they would end up extending far beyond anything she ever imagined.Pam believes that every one of us can be influential--and that deep within a woman's heart is the desire to use her influence for good. In Ripple Effects, Pam uncovers and explores the miraculous motivating power of influence we can have on this generation and the next, no matter where we are planted in life. Whether we are in the midst of endless diaper changes, climbing up the corporate ladder, or simply doing our best to live, love, and serve well each day, Pam will encourage us to maximize our God-given opportunities for influence--and watch how far the ripples will spread.
H-17 The Morningstar Abduction
Jake Vickers - 2017
The class of child genius Gabby Morningstar is interrupted by the news that her parents have been murdered. The detective assigned to the homicide then abducts her. Before Gabby can piece together her situation, she's sold to a mysterious group of individuals lurking off of an unmarked highway exit. Gabby's feral runaway sister, Nikki, will stop at nothing to find her.
Confessions of a Public Speaker
Scott Berkun - 2009
For managers and teachers -- and anyone else who talks and expects someone to listen -- Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.With lively lessons and surprising confessions, you'll get new insights into the art of persuasion -- as well as teaching, learning, and performance -- directly from a master of the trade.Highlights include:Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBCPractical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrongThe inside scoop on who earns $30,000 for a one-hour lecture and whyThe worst -- and funniest -- disaster stories you've ever heard (plus countermoves you can use)Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.