Joe is a true go-getter, though sometimes he feels as if the harder and faster he works, the further away his goals seem to be. And so one day, desperate to land a key sale at the end of a bad quarter, he seeks advice from the enigmatic Pindar, a legendary consultant referred to by his many devotees simply as the Chairman. Over the next week, Pindar introduces Joe to a series of “go-givers:” a restaurateur, a CEO, a financial adviser, a real estate broker, and the “Connector,” who brought them all together. Pindar’s friends share with Joe the Five Laws of Stratospheric Success and teach him how to open himself up to the power of giving. Joe learns that changing his focus from getting to giving—putting others’ interests first and continually adding value to their lives—ultimately leads to unexpected returns. Imparted with wit and grace, The Go-Giver is a heartwarming and inspiring tale that brings new relevance to the old proverb “Give and you shall receive.”

    Finished just before his untimely death in November 2006, legendary University of Michigan football coach Bo Schembechler provides lessons on leadership, motivation, responsibility, and values.

    This book walks through every aspect of Community Building and the MonaVie opportunity. Includes the DVD "Textbook Talks".

    Maxwell's most popular leadership books.The Maxwell Daily Reader draws its unique power from an ageless truth: the heart of leadership is created through?actions, put into practice one day at a time. Each person has inborn potential to be a great leader. Each day's message will equip readers with the inspiration and advice to unlock every bit of leadership potential within.Each entry contains an excerpt from one of Maxwell's books that helps:Encourage and inspire youTeach you to leadChallenge you to be betterPrompt you to growThe secret to your success can be found in your daily agenda. People who achieve their potential do so because they invest in themselves every day. They take the time to add value to themselves and because of that, they are also able to add value to others.Easily accessible and highly actionable, this is the very best of John C. Maxwell, and it will bring out the very best of the leader in everyone.

    How is it possible for a coach--especially a football coach--to win the respect of his players and lead them to the Super Bowl without the screaming histrionics, the profanities, the demand that the sport come before anything else? How is it possible for anyone to be successful without compromising faith and family? In this inspiring and reflective memoir, Coach Dungy tells the story of a life lived for God and family--and challenges us all to redefine our ideas of what it means to succeed. Includes a foreword by Denzel Washington and a 16-page color photo insert.

    Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer.What sets negotiation geniuses apart? They are the men and women who know how to:•Identify negotiation opportunities where others see no room for discussion•Discover the truth even when the other side wants to conceal it•Negotiate successfully from a position of weakness•Defuse threats, ultimatums, lies, and other hardball tactics•Overcome resistance and “sell” proposals using proven influence tactics•Negotiate ethically and create trusting relationships—along with great deals•Recognize when the best move is to walk away•And much, much moreThis book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.

    He was the first to tell us that all organizations have personalities, like families, and to apply the insights of family therapy to churches and synagogues, rectors and rabbis, politicians and teachers.Failure of Nerve is essential reading for all leaders, be they parents or presidents, corporate executives or educators, religious superiors or coaches, healers or generals, managers or clergy. Friedman's insights about our regressed, seatbelt society, oriented toward safety rather than adventure, help explain the sabotage that leaders constantly face today.Suspicious of the quick fixes and instant solutions that sweep through our culture only to give way to the next fad, he argues for strength and self-differentiation as the marks of true leadership. His formula for success is more maturity, not more data; stamina, not technique; and personal responsibility, not empathy.This book was unfinished at the time of Friedman's death, and originally published in a limited edition. This new edition makes his life-changing insights and challenges available to a new generation of readers.

    The difficult part is putting them into practice and keeping that vision clear and visible to your organization--whether that's a business or a church--when there are so many things in the day-to-day living of that vision that can distract from it.Making Vision Stick offers valuable, practical tips and case studies. This is a book you'll want to highlight and dog-ear and pass around as you learn how to propel your organization toward the vision God has granted you.Vision is about what could be and should be, but life is about right this minute. The test of a true leader is in keeping that vision on track, day in and day out.

    But should Christians want to become great in the eyes of the world? In Good to Great in God's Eyes, bestselling author Chip Ingram shows how Christians can honor God with lives of great faith and excellent work. Believers become great in God's eyes by applying the 10 common characteristics of great Christians: - think great thoughts - read great books - pursue great people - dream great dreams - pray great prayers - take great risks - make great sacrifices - enjoy great moments - empower great people - develop great habits Using Scripture, personal stories, and examples from Christians who left a lasting legacy, Ingram offers practical steps for becoming great in all areas of life, in spiritual growth, family, relationships, and career.

    Get a grip and gain control with the Entrepreneurial Operating System (EOS). Inside Traction, you’ll discover simple yet powerful ways to run your company with more focus, growth and enjoyment. Based on years of real-world implementation, the EOS is a practical method for achieving the business success you have always envisioned.

    Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling.As with all of Lencioni's books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam's Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

    Such is the situation where CEO Roger Kimbrough finds himself in this business parable.The Janitor was inspired by Todd Hopkins's personal experiences of interviewing overqualified retired businessmen for evening shift janitorial positions. Todd's applicants consistently would say they simply needed something to do. In this fable, janitor Bob Tidwell helps Roger to reevaluate how he is leading his business and his life. Bob's counsel is based upon six principles that Todd and coauthor Ray Hilbert discovered have the most impact on succeeding in business while holding together a personal life. Their insightful advice is delivered in a real-to-life story that inspires you to find greater fulfillment in your life.Like so many CEOs in the corner office, still working when the janitor arrives to do the nightly cleaning, Roger is having a difficult and stressful evening when he spills his guts to the older janitor. As their relationship develops, Bob, a retired businessman, promises help that will turn Roger's business and personal life around. The story follows not only their weekly meetings at the office but also the application of each principle: Recharge vs. Discharge View Family as a Blessing, Not a Responsibility Pray, Don't Pout Pass It Around Don't Spend, Invest! Leave a LegacyThe Janitor's message will capture your mind and heart; stimulate meaningful, lasting life-changes; and show you how to influence your family, neighbors, and coworkers while experiencing business and life to the fullest."Take a few minutes and devour this little book by Todd Hopkins and Ray Hilbert. It's going to be a motivational classic, and you'll be in on the first wave of inspired readers." - Pat Williams, Senior Vice President, Orlando Magic; and Author, The Warrior Within

    Maxwell combines in one affordable volume the full text of The 21 Irrefutable Laws of Leadership, Developing the Leader Within You, and The 17 Indisputable Laws of Teamwork -- with total sales exceeding 3 million copies.The 21 Irrefutable Laws of Leadership: This business classic combines insights of leadership successes and mistakes with observations from the worlds of business, politics, sports, and military conflict. Like them or not, the laws of leadership govern people s personal and organizational effectiveness.Developing the Leader Within You: For those who have a desire (or maybe a calling) for leadership, this bestseller will help them develop the vision, value, influence, and motivation required to succeed both now and in the future.The 17 Indisputable Laws of Teamwork: Whether people are leaders or a team members, this book will inspire them to dive into and enjoy the process of team building, and to witness the positive impact on every aspect of their lives.

    The burden becomes heavy to bear because it is never over; adolescents always seem to need more relational bonds, and once one group graduates there is a new group of adolescents who need relational contact. It may be that the reason these relationships have become burdensome is that they have become something youth workers do, rather than something that youth workers enter into. In Revisiting Relational Youth Ministry, Andrew Root explores the origins of a dominant ministry model for evangelicals, showing how American culture has influenced our understanding of the incarnation. Drawing from Dietrich Bonhoeffer, whose work with German youth in troubled times shaped his own understanding of how Jesus intersects our relationships, Root recasts relational ministry as an opportunity not to influence the influencers but to stand with and for those in need. True relational youth ministry shaped by the incarnation is a commitment to enter into the suffering of all, to offer all those in high school or junior high the solidarity of the church.

    There is a "Facilitator's Guide" which has an introduction to the model, instructions for administering and debriefing the 38-item team assessment, and a script for presentation delivery. In addition, the package also contains a copy of the "Five Dysfunctions of a Team" book and the "Five Dysfunctions of a Team Video Presentation (DVD)," which comes with its own 27-page supplemental guide.Deluxe Facilitator's Guide contents: binder (with tabs and loose-leaf pages), hardcover book, paper assessment, sample participant workbook, poster, CD-ROM, and DVD.

    With disengagement and turnover on the rise, many managers are scratching their heads wondering what to do. It's not that we dont dream of being great managers, it's just that we havent found a practical and efficient way to do it. Until now . . . The fictional company in this remarkable book is grappling with real problems of high turnover and low morale -- so the managers begin to investigate what really drives the employees. What they discover is that the key to motivation isnt necessarily the promise of a bigger paycheck or title, but rather the fulfillment of crucial personal dreams. They also learned that people at every level need to be offered specific kinds of help and encouragement -- or our dreams will forever remain just dreams as we grow dissatisfied with our lives and jobs. Beginning with his important thought that a company can only become the-best-version-of-itself to the extent that its employees are becoming better-versions-of-themselves, Matthew Kelly explores the connection between the dreams we are chasing personally and the way we all engage at work. Tackling head-on the growing problem of employee disengagement, Kelly explores the dynamic collaboration that is unleashed when people work together to achieve company objectives and personal dreams. The power of The Dream Manager is that simply becoming aware of the concept will change the way you manage and relate to people instantly and forever. What's your dream?

    Fundamental problems, as Einstein once noted, cannot be solved at the same level of thought that created them. What we pay attention to, and how we pay attention - both individually and collectively - is key to what we create. What often prevents us from attending is what Scharmer calls our blind spot, the inner place from which each of us operates. Learning to become aware of our blind spot is critical to bringing forth the profound systemic changes so needed in business and society today. First introduced in Presence, the U methodology of leading profound change is expanded and deepened in Theory U. By moving through the "U" process we learn to connect to our essential Self in the realm of presencing - a term coined by Scharmer that combines the present with sensing. Here we are able to see our own blind spot and pay attention in a way that allows us to experience the opening of our minds, our hearts, and our wills. This wholistic opening constitutes a shift in awareness that allows us to learn from the future as it emerges, and to realize that future in the world. Theory U explores a new territory of scientific research and personal leadership, one that is grounded in real life experience and shared practices. Scharmer shares much from his own personal and professional development, and draws from a rich diversity of compelling stories and examples. Readers will find themselves drawn to new ways of thinking and acting as they read, completing a parallel journey of exploration and discovery. The final chapters lay out principles and practices that allow everyone to participate fully in co-creating and bringing forth the desired future that is working to emerge through us.

    It demonstrates how these virtues promote personal transformation and the attainment of self-fulfillment. It also considers the Christian supernatural virtues of faith, hope and charity without which no study of leadership can be complete. The book's final section, Towards Victory, offers a methodology for the achievement of interior growth tailored to the needs of busy, professional people intent on imbuing their lives with a transcendent purpose. Thus, the aim of Virtuous Leadership is ultimately practical. It is meant to be your guidebook in the quest for moral excellence.

    Experience a fully illustrated personal encounter with Bedouin shepherds whose life and work prompt us to think biblically about serving Christ. Here is your trail to become a shepherd leader: a compassionate provider, courageous protector and competent guide. Take this forty day journey and experience a life changing encounter with the Divine Shepherd. Become a shepherd after God's own heart by rediscovering true biblical leadership. An authentic classic endorsed by Billy Graham and a host of church and ministry leaders from across the globe.

    The first are those who are nice, good-hearted, and compassionate but can’t make much happen. The other kind can make everything happen—they’re the creators, the go-getters, and the aggressive producers in society—however, they’re often self-centered, greedy, and unethical.        Wouldn’t it be great if you could make things happen in a really big way but not lose your integrity? The Compassionate Samurai will show you the way to produce extraordinary results in a dog-eat-dog world and still maintain the highest levels of ethics.You’ll learn:·       How to always be satisfied and motivated regardless of your circumstances·       Why all people have freedom but very few have liberty·       What competing commitments are and how they prevent you from having what you want in life·       The secret to operating optimally in an untrustworthy environment·       How to make the shift from scarcity to abundance even if you’re knee deep in debt . . .and much, much more!

    Experience a fully illustrated personal encounter with Bedouin shepherds whose life and work prompt us to think biblically about serving Christ. Here is your trail to become a shepherd leader: a compassionate provider, courageous protector and competent guide. Take this forty day journey and experience a life changing encounter with the Divine Shepherd. Become a shepherd after God's own heart by rediscovering true biblical leadership. An authentic classic endorsed by Billy Graham and a host of church and ministry leaders from across the globe.

    Mingling contemporary stories and biblical anecdotes with practical advice, Silvoso shows how God intervenes in human affairs today to transform people and nations. He also shares five critical paradigms for transformation that are pivotal for change: Discipling Nations, Reclaiming the Marketplace, Looking at Work as Worship, Becoming Salt and Light, and Eliminating Poverty. In these pages, readers will find extraordinary stories about the power of God working through those who discovered their specific purpose. Then, they’ll be challenged to transform themselves and, by doing so, transform their families, schools, businesses and nations. Silvoso encourages readers to aim high, knowing that God has entrusted them with great things. “God sees you as a nation transformer,” says Silvoso. He has faith in you!

    . . a biblical church . . . a worshiping church . . . a caring church . . . a serving church . . . an expectant church Reflecting on his more than sixty years of service at All Souls and a worldwide ministry that led Time magazine to acknowledge him as one of the "100 Most Influential People in the World," Stott alerts a church that is in transition to the marks of a church that is living. The Living Church is the full articulation of Stott's dream for the body of Christ in the world today. To the people of God who inherit the global church he has helped to build for the past sixty years, he bequeaths this calling: There is such a thing as goodness: pursue it. The postmodern mood is unfriendly to all universal absolutes. Yet the apostle says there is such a thing as truth: fight for it. And there is such a thing as life: lay hold of it. May God enable us to make an unabashed commitment . . . to what is true, what is good, and what is real.

    The book covers such topics as board structure and process, board member recruitment and orientation, board-staff relations, and financial management. This new edition includes updated information on topics that have recently increased in importance including new Form 990; dealing with the financial crisis, risk management, and mergers.Shows executives and board members how to be more effective, meet difficult situations head-on, and deal with commonplace challenges with confidence Topics include information on the viability of for-profit ventures, board retreats, board diversity, fundraising, financial oversight, strategic thinking, and the use of technology From Boardsource the premier resource for practical information, tools, best practices, training, and leadership development for board members of nonprofit organizations worldwide Offers insight gained from the BoardSource Governance Index Survey, hundreds of board self-assessments, and questions and challenges heard by BoardSource from thousands of nonprofit leaders.

    "How to Attract God's Favor and Blessing." Lessons from Leaders, Truths to Treasure, Instant Replays, and Dig Deeper sections all encourage inspiration and greater study of God's Word.

    He looks in turn at the only three things he believes need be of concern: the glory of God, the pain of the world, and the renewal of the Church. From these flow the priest's many roles, such as spiritual explorer, multi-lingual interpreter, wounded companion, friendly irritant, creative leader and mature risk-taker. This book pays homage to Robert Martineau's The Office and Work of a Priest, published in 1972, and much valued as a wise account of the duties of a priest at that time. "Dipping again into John Pritchard's The Life and Work of a Priest for this review reminded me what a remarkable, wise, and humane book it is. It covers just about everything parish life might throw at clergy. Well, not quite everything. If you're troubled by sylvan revels or cohabiting bandits, I'm afraid you're on your own." Paul Handley, Church Times

    And rather than relying on slightly revised solutions from the past, he sees a vision of the future growth of the church coming about by harnessing the power of the early church, which grew from as few as 25,000 adherents in AD 100 to up to 20 million in AD 310. Such incredible growth is also being experienced today in the church in China and other parts of the world. How do they do it? The Forgotten Ways explores the concept of Apostolic Genius as a way to understand what caused the church to expand at various times in history, interpreting it for use in our own time and place. From the theological underpinnings to the practical application, Hirsch takes the reader through this dynamic mixture of passion, prayer, and incarnational practice to rediscover the dormant potential of the modern church in the West.

    In A God-Centered Church, the Blackabys communicate the need for Christians to make the transition from doing God's will as individuals to knowing and doing God's will as a corporate body of believers. In paperback for the first time, this book shows churches how to accomplish His purposes by working together. It also helps churches experience the presence of God as a group while fostering the fullness of life intended for each community of believers. Blackaby and his son, Melvin, draw from their own firsthand experiences in global ministry and as a senior pastor.

    Learn to...Establish Goals / Guard Your Schedule / Develop The Power of Habit / Getting Things Done Through People Who Do Not Care...And Much More!

    Here and there a mouth hangs open as the kids engage the story of Boaz and Ruth with the kind of enthusiasm usually reserved for their new Xbox 360. Isn’t that what you want as a Sunday school teacher? You long to reach your kids on Sunday in a way that actually makes a difference in their lives on Monday. But how? A new book of crafts and activities? Nope. Fifty new conversation starters for kids and leaders? Nuh uh. One more booklet of reproducible coloring sheets? Don’t even. How about a book jam-packed with techniques and creative methods that lead to truly transformational teaching … the kind that leaves kids living life differently on Monday as a result of their time with you on Sunday. The Fabulous Reinvention of Sunday School is an indispensable guidebook to transformational teaching in children’s ministries of every size and setting. Create excellence for kids through four ministry-rocking values. Unleash fabulous and powerful techniques that lead to unforgettable teaching moments. Consult a veritable handbook of twenty creative methods that bring any Bible story to life. Designed with whimsical quirkiness and written with humor and passion, this book will transform the way you—and your kids—experience the life-changing potential of Sunday school.

    This book equips you with the skills, disciplines, and knowledge to turn your paycheck-driven teams into vibrant and successful growth cultures. CEO and Head Coach of Building Champions, Daniel Harkavy shows you how to move beyond the theoretical to the very practical how to of coaching. He also presents valuable insight for assessing how fulfilled and on-purpose you are as a leader.

    But how many of these moments do we let pass by without a second thought? According to bestselling author Andy Andrews, the key to cultivating the perfect moment is all about perspective--and you can create these events in your life by taking small steps toward intentional living each day.Part poignant narrative, part interactive learning tool, "The Perfect Moment" shows you how to become grateful for the little things you have overlooked for too long so that you'll never miss another perfect moment again!

    Written by the originators of the MAC model, this book will provide both the necessary theory, empirical background, and a structured step-by-step, easy-to-use protocol for the understanding, assessment, conceptualization, and enhancement of human performance. It is a protocol that can be readily adapted for a wide variety of high-performing clientele--from athletes and business people, to sales people, professionals in a variety of fields, and emergency/military personnel. The material can be integrated by practicing clinicians as an adjunctive intervention strategy to help clients with specific performance problems. Numerous case examples, forms, handouts, in- and out-of-session assignments and activities, and verbatim client instructions are included.

    The Leadership expert, John Maxwell, brings an in-depth look at God's laws for leaders and leadership.The content of the current Maxwell Leadership Bible is revised and updated to incorporate Maxwell's works since the first release of the Maxwell Leadership Bible.Features include: 2 New Laws - Law of Addition and the Law of PictureNew major articles and new notes throughout the Bible that connect with the new LawsNew notes that reflect Maxwell's works since the Feb 2002 release of the Maxwell Leadership Bible, including The 360� Leader, Attitude 101, 25 Ways to Win with People, and Leadership 101Revised indexes to the 21 Laws of Leadership and the 21 Qualities of a LeaderNew interior page design9-point type size

    It is the companion piece to The Five Dysfunctions of a Team: Facilitator's Guide. The workbook gives the workshop participant a structure to engage in exercises and review presented material.

    Enriching each other, the book and the DVD provide clear exposition of ABCD organizing principles and best practices, examples of ABCD organizing in action, learning exercises, worksheets, and reflections from experienced practitioners of ABCD organizing. Main topics include: ABCD Principles & Practice Discovering What People Care About Mobilizing A Community's Assets People & Programs: We Need Both Leading By Stepping Back: The Role Of Governments & Agencies Inclusion: There Is No One We Do Not Need John McKnight's Reflections On ABCD organizing. Lessons from Ashville NC, Marque.e, MI, Laconia, NH, Savannah, GA, Ames, IO."

    I can help you understand why you do what you do by identifying your Core Motive." —Dr. Taylor HartmanIn his life-changing book, Dr. Taylor Hartman introduces you to the People Code and why people do what they do. The concept of Motive is a fresh method for analyzing your own innate personality as well as that of those around you. You then have the ability to utilize that knowledge to improve workplace and personal relationships. As an author, psychologist, and leadership coach, Dr. Hartman offers a remarkably astute system for segmenting everyone into specific Motive-types denoted by a color: Red (power wielders), Blue (do-gooders), White (peacekeepers), and Yellow (fun lovers). He then explains how to ensure that all possible alliances between them function at optimum effectiveness. If you struggle with self-acceptance and have questions about why you and others act the way you do, Dr. Hartman and The People Code can help you maximize your life success by improving your day-to-day relationships.

    That segues into a series of exercises to get readers to discover their own hopes and dreams. Special features include foldout pages that can be written on; removable inspiration cards; examples from tweens, teens, and adults who have found their Red Rubber Ball; and a removable cardboard box that's the key to the whole journey. A pursuit like no other, this exciting process will turn out differently for every single person who tries it.

    However, today’s managing directors must balance often conflicting roles, more demanding clients, tougher competitors, and associates with higher expectations of partners at all levels.When Professionals Have to Lead presents an overarching framework better suited to such complexity. It identifies the four critical activities for effective PSF leadership: setting strategic direction, securing commitment to this direction, facilitating execution, and setting a personal example. Through examples from consulting practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to:• Align your firm’s culture and key organizational components.• Satisfy your clients’ needs without sacrificing essential managerial responsibilities.• Address matters of size, scale, and complexity while maintaining the qualities that make professional services firms unique.A valuable new resource, this book redefines the role of leadership in professional services firms.

    We desperately need God's steady, unchanging wisdom in our businesses, homes, ministries, government, and education.Thankfully, we have beloved pastor and teacher Chuck Swindoll to guide us through a powerful book on leadership?the book of Nehemiah. In Hand Me Another Brick Bible Companion, you'll travel into Nehemiah's world where the walls of his beloved city, Jerusalem, had crumbled, its glory had collapsed into rubble, and his people had lost the heart to go on. They needed leadership. And with God's help, that is exactly what Nehemiah provided . . . in abundance.With God's help, you too can rise to the challenge of becoming a dynamic, godly leader. You'll find the insights and help you need in the lessons and special features of this excellent Bible Companion. Written for both individual and small-group study, the carefully crafted questions and reflections will draw you closer to God and equip you to lead with godliness, grace, and confidence.Join Chuck and Nehemiah now in rebuilding the walls of your life. And when times are tough, don't give up, just look to the Leader of all and say, "Hand me another brick!"

    The contributors represent a wide range of professions including Vanguard Group founder John Bogle, MoveOn.org cofounder Joan Blades, several members of Congress, Christian activist Brian McLaren, business guru Peter Senge, and many other leaders from business, medicine, education, nonprofits, law, politics and government, and religion. In their reflections, these leaders explore how they have been inspired by poets such as T.S. Eliot, Mary Oliver, William Stafford, Langston Hughes, Pablo Neruda, Robert Frost, Rumi, May Sarton, Wallace Stevens, Wendell Berry, and Rainer Maria Rilke. Leading from Within is perhaps the most soulful treatment of leadership ever composed. Leadership is first an inner quest, and there is absolutely no better place to explore your inner territory than in the pages of this book. This is an evocative work of art; do yourself an immense favor, and engage with these amazing and diverse leaders and their poems.--Jim Kouzes, coauthor of the bestselling The Leadership Challenge and A Leader's LegacyLeading from Within makes brilliant use of the world's great poets to inspire us to lead with our hearts as well as our heads. It calls to the deeper purpose and meaning within all of us to use our gifts to serve others.--Bill George, author, True North: Discover Your Authentic LeadershipThis is a superb collection of poems and deeply personal reflections from a wide range of real leaders. It is a gift to all of us who believe in bringing our hearts to our work. --Rep. John Lewis (D-Ga.)The entries in this wonderful anthology are a joy to read and all the more interesting because of their special meaning to the leaders who recommended them. It is a book that every nonprofit leader should place among those they draw upon for inspiration every day.--Diana Aviv, president and CEO, Independent SectorLeading from Within offers a candid view straight into the heart and soul of leaders striving to do good and effective work in the world. The poems and commentaries remind us that leadership is always deeply personal and chock-full of dilemmas that must be addressed by creativity, passion, imagination, and courage.--Jeff Swartz, president and CEO, Timberland

    This volume effectively presents a complex collection of global research addressing the culture of particular countries, leadership qualities within those countries, and recommendations on how managers should conduct business in countries other than their own.A massive effort with a cross-cultural focus and broad international appeal, this book explores:how leadership is conceptualized and enacted in its cultural milieu; quantitative data including middle manager questionnaires, unobtrusive measurement, and participant observation data; qualitative research from interviews, focus groups, and media analyses; and theoretical and methodological pitfalls that arise in the effort to develop universal management theories. This book is a coherent and well-organized presentation of the findings of the GLOBE Project and will appeal to scholars in leadership, management, international business, cultural studies; and also to practicing managers.

    Even in organisations that have made strides towards becoming coaching cultures, the focus has been on the individual, not the team. This failure is now a serious weakness in the abilities of managers at all levels. In this book, David Clutterbuck bridges the gap between what is known about team learning and coaching and the practical experience of managers and team coaches. He answers such questions as how team coaching differs from individual coaching, what skills underpin effective team coaching, and how team coaching can be made a sustainable, automatic process.

    Sixteen men ventured into hell to fight a raging wildfire; only three came out alive. Searing the fire into the nation’s consciousness, Norman Maclean chronicled the Mann Gulch tragedy in his award-winning book Young Men and Fire. Still, the silence of the victims’ families robbed Maclean’s account of an essential personal dimension. Shifting the focus from the fire to the men who fought it, Mark Matthews now provides that perspective.Not until 1999—the fiftieth anniversary of the fire—did people begin to talk openly about Mann Gulch. Matthews has garnered those thoughts to reveal how devastating the fire was to the firefighters’ family members, coworkers, and friends. In retelling the story of Mann Gulch, he draws on the testimony of the three survivors—including never-before-published insights from the last living member of the team—and interviews with former smoke jumpers of that era. The result is a moment-by-moment, heart-stopping re-creation of events.The Mann Gulch tragedy provoked the Forest Service to develop safety equipment and training programs, but fighting wildfires is still a perilous job.Matthews’ stirring account renews our respect for one of nature’s primal forces. A heartbreakingly human story, it still haunts a firefighting community—and keeps today’s firefighters forever on guard.

    This primer for on-the-job success as a manager provides a simple, straightforward, ten-step model to align ones management practices for improved results and communications that will help build a great work team that clearly understands performance success and expectations.

    But somehow democracy failed the average man. When the depression came and he found himself unable to provide food and shelter for his loved ones, he demanded something more than equality of opportunity. He demanded SECURITY from want. To answer that demand came -Strong Men, - so-called Mussolinis and Hitlers and Antonescus and Francos and the like, and Fascism was born. Men achieved security, of a kind, but they bartered their freedom for it. And soon they learned that power feeds on power, and the only end of dictatorship is war, which destroys all. And the reason? The same reason that has impelled man since time began-the longing for security, security for the home, security against want, security for old age. Since time began, the search for security has been one of the strongest urges in all of nature. You see it in the animal in the way it conceals its nest and tries to make it safe from predatory creatures-man or animal. You see it in the records of early man in the caves he dug into the sides of the mountains, in the tree huts, in the cliff dwellings. You follow it down through the ages to the walled cities, the turreted castles, the inaccessible mountains in which men made their homes. Throughout history, you see this search for security as one of the dominant characteristics of all human kind. And now that the common man has realized his power, you find him all over the world banding together to take over all property, to the end that he and his may find that security from want that he has so long worked for. What he does not seem to realize is that the mere redistribution of property never has and never will solve his problem. It will provide him with temporary supply, yes-but supply is a continuing problem, and when his small share of the general distribution is gone, he will be worse off than he was before, because production will have either ceased or been greatly curtailed. Redistribution is not the answer. It has been tried repeatedly, and always failed. You must go farther back than that. You must start with the source of things. And that is what we shall try to do in the following pages. CONTENTSINTRODUCTIONTHE CREATIVE FORCETHE URGETHE MENTAL EQUIVALENTI AMTALISMANTHE PERFECT PATTERNTO HIM THAT HATHEVERYTHING HAS ITS PRICEYESTERDAY ENDED LAST NIGHTTHE UNDYING FIREPRAYER

    Book by Anderson, Lynn

    Phil Pringle, senior pastor of Christian City Church, one of Australias fastest growing churches, reveals why leaders who are submitted to authority become empowered and how to develop the vital character strengths of a servant, son, and solider.

    Patton I don't know what a Philadelphia lawyer might say, but I know what I mean by Country. It is the Constitution! 'Just the greatest document ever written by man' according to an English Prime Minister. You know why we serve the Constitution? Simple! Recall what you said when you got your first commission or got a promotion. You take an oath to God 'to support the Constitution against all enemies foreign and domestic.' We are fighting for our great Constitution. We are not fighting for any man, president, senator, congressman nor potentate. This is what I mean by Country. --General George S. Patton

    Executive coach Dr. Laura Crawshaw-- known as the Boss Whisperer for her work in this field--shares her discoveries on how to tame the deep fears that drive abrasive managers to attack their coworkers. In her straight-shooting style, Crawshaw offers invaluable insights gained from her encounters with abrasive bosses in corporate jungles who aggressively defend against threats to their dominance in the high-risk business of survival. These insights, combined with lessons learned from employees and organizations who have successfully reined in their unmanageable bosses, provide realistic solutions that will improve the workplace for everyone.

    The author addresses the very real issues of how and wh

    Hord and William A. Sommers explore the school-based learning opportunities offered to school professionals and the principal's critical role in the creation, development, and support of an effective professional learning community (PLC). This book provides school leaders with readily accessible information to guide them in initiating and developing a PLC that supports teachers and students. Using field-tested examples, the text illustrates how this research-based school improvement model can help educators:Increase leadership capacity Embed professional development into daily work Create a positive school culture Develop accountability Boost student achievement

    In this follow-up to Take Charge of Your Mind John Selby presents his 4-step Listening With Empathy mood-management method for doing just that, giving readers a practical toolkit for rapidly shifting from negative to genuinely positive moods at work, feeling good in your own skin in the present moment, and making authentic heart contact with customers, clients, and colleagues. As readers hone their abilities to create strong bonds with others by making them feel truly accepted and appreciated, they will naturally become more confident, charismatic, and successful. A highly regarded meditation teacher and business consultant, John Selby is the author of twenty-two books with sales totaling more than half a million copies.

    breakfasts have become legendary. Now readers can join those whose lives have been stretched and enriched by words of wisdom from mentor and best-selling author Fred Smith, Sr. This book is a collection of 52 inspiring thoughts from Fred on a variety of topics—including leadership, perseverance, success, character, faith, friendship, family and heroes. Following each insightful entry is a thoughtful response/reflection from 52 of Fred’s good friends, including Zig Ziglar, John Maxwell, Pat Williams, Ken Blanchard and Charlie “Tremendous” Jones, who call him mentor and credit him with having a significant influence on their lives and ministries. Men and women worldwide will “breakfast with Fred” and grow in faith, understanding and purpose. His wisdom and principle-based approach to life will enable them to grasp life with a stronger hold. And thought-provoking questions, one-liners and Scripture references will allow readers to personalize the impact of each reading. Grab a cup of coffee and get ready for a life-changing “breakfast with Fred.”

    It uses the standard that an intervention should do more good than harm to evaluate the successes and failures. The author develops a methodology to determine the number of lives saved, as a minimalist measure. The analysis of 19 military operations in the 6 case studies of Iraq, Somalia, Bosnia, Rwanda, Kosovo and East Timor reveals both successful and unsuccessful interventions in the same locations. The study posits that an intervention's short-term effectiveness depends primarily on six factors within the control of the intervenor, rather than factors inherent within the conflict. Political and humanitarian dimensions are combined to create a typology that compares the needs of populations suffering from conflict with an intervenor's military intervention strategies, motives, capabilities and response time. Hypotheses derived from the model are tested in the case studies and policy implications are offered.

    Or, more accurately, don't ask--though men crave the answers.Each of the six Bible studies is crafted especially for men, and provides biblical answers, relationship-building discussion questions, fun activities, and character-building insights from the life of Tony Dungy, Head Coach of the Indianapolis Colts.Readers find six studies that answer these questions: What's my game plan? What's my strength? What's success? Where's my security? What is my significance? What's my legacy?

    This book is very practical and easy to implement. You will be able to put this material into practice immediately.

    Their entrepreneurial prowess and adventurous spirit have spawned countless successes in business. This generation has grown up with more technological advances than any prior group. They have a distinctive way of managing their interests, their businesses, and their lives. And their power is a force to be reckoned with. In Millennial Leaders: 28 success stories from the most brilliant leaders of tomorrow who are already leading today, we explore how to effectively communicate with Gen Y and how to utilize their talents, most of which are entirely foreign to the more seasoned (i.e., older) generations, like the Baby Boomers and Traditionalists. Millennial Leaders features interviews with 25 of these Gen Y leaders, and represents the merging of the authors' leadership capabilities with the talent and skill sets of the experts interviewed.

    Written in an accessible style, this book challenges the notion of the individual or hero leader. Author Simon Western develops the idea of leadership as a distributed process between lots of agents in an organization. In doing so he provides a new framework which readers can use to understand and implement this distributed type of leadership.

    Long out of print, A Schoolmaster of the Great City illustrates Patri’s commitment as a longtime principal at a New York public school to integrating all backgrounds into the classroom and to nurturing a community that extends beyond the school yard. The New York Times Book Review called it “an inspiring and an aspiring vision, an ideal of a force that would be a greater power in molding and Americanizing and democratizing American life than it would be possible to find in all other agencies together.”

    Playing the Game examines the long-lasting legacy of the movement and its forefather. Drawing on Baden-Powell's extensive archive, it is a rich and evocative selection of his writings, on peace—a major theme throughout his career, on his own life—drawing from his wonderful idiosyncratic anecdotal autobiography, and including a healthy sprinkling of some of Baden-Powell's more memorable aphorisms, such as "I don’t mind confessing I have a weakness for hippos," and "The man who holds the average boy’s attention for more than seven minutes is a genius," not to mention "Knowledge without character is mere pie-crust." Imbued with a strong sense of the splendor and the old-school Empire feel of Baden-Powell’s work, Playing the Game offers a dazzling window into a world that’s gone, but whose legacy remains alive, not least in the 28 million members of the Scouts Association.

    But true leadership involves more than simply being the person out front; it means living a life worth following.In this study of four important leaders of Israel–Eli, Samuel, Saul, and David–you’ll explore key leadership principles, including how to make wise decisions under pressure, deal effectively with mistakes, and set a course that others will follow. Most important, you’ll learn what God expects of you–and how you can rise to the call of effective leadership.From the Trade Paperback edition.

    The chapters challenge leadership assumptions and myths, exploring an approach to leading that is truly liberating for both leaders and those around them. Drawing on a wide set of social ideas from Eastern philosophies to personal encounters with exceptional leaders, this is a must-have for anyone who is looking for an alternative way to lead.

    Miller's breakthrough 3 Cs Influencing Method will enable you to motivate people to want to help you. Miller and Jackson, will teach you how to unleash the power of the U Perspective to get what you want in every aspect of your life.

    A book about some of the challenges that modern-day churches face, especially in the area of the relationships between the members and how to keep the church united.

    Learn how to most effectively understand and improve performance in healthcare, nuclear power generation and other high risk industries.

    Handbook to Leadership has four parts: 52-Week Leadership Guide, Topical Leadership Guide, Leadership Character Studies, and Books of the Bible Leadership.Leather-bound.

    Due to its age, it may contain imperfections such as marks, notations, marginalia and flawed pages. Because we believe this work is culturally important, we have made it available as part of our commitment for protecting, preserving, and promoting the world's literature in affordable, high quality, modern editions that are true to the original work.

    The book illuminates a wide range of contemporary issues in popular culture, children's sports, and women's and men's college and professional sports. Each chapter is preceded by a short introduction that lays out the context in which the piece was written. Drawing on his own memories as a former athlete, informal observations of his children's sports activities, and more formal research such as life-history interviews with athletes and content analyses of sports media, Michael A. Messner presents a multifaceted picture of gender constructed through an array of personalities, institutions, cultural symbols, and everyday interactions.

    

    Maxwell is nationally recognized as the authority who brings biblical principles to leadership and personal objectives. His insights have helped millions of people make life-changing decisions and unlock their potential. In Leadership Promises for Your Week, he distills many of his winning concepts and scriptural meditations into a weekly devotional. Delivered with his trademark style of confidence, clarity, and encouragement, Maxwell addresses a host of vital topics including success, teamwork, communication, conflict resolution, stewardship, and mentoring. Each week explores one facet of leadership in a format perfect for the busy leader. Each week includes a promise that God has made to leaders, a promise good leaders make to their teams, a quick lesson, and a thought or activity to help carry you through the week.

    Walter, a most serious bird, has made a birthday cake for the most perfect party he is throwing for Ninosaur, his prehistoric pal. The only problem is: he seems to have lost it! With the celebration just hours away, Walter asks his many friends to help him, only to discover that everyone's methods are very different. Quick Timmy uses his optimism. Creative Franny longs to logically figure out the mystery. The adventurous 7 cows try anything, and Amy -- strong, tough and determined -- hopes to find it all on her own. Through their joint ministrations the cake is found in time and the party is a great success.

    REALLY different. A life coaching story, told in "accelerated" learning style, about creating happiness, success and great relationships. TOM can help us achieve anything we want in our lives.

    Where does this imperative come from? The author describes four ego patterns, formed during our childhood, which is the source of our drives and fears-Shaping, Defining, Adapting and Defending-and shows how they determine the needs we try to meet in our lives as leaders. Our natural instinct to use our leadership to meet our own needs rather than others' is what he terms 'defendedness'. One strategy of defended leadership is to build a 'front stage' and a 'back stage', which allows us to reveal or conceal aspects of our self according to how threatening we perceive our audience to be. While the best human audiences (in secure relationships, loving marriages, deep friendships and so forth) can go some way towards fulfilling our need for unconditional and dependable approval, ultimately we need to locate a spiritual source of approval if we are to be fully available to serve others freely. With study questions and exercises, as well as leadership tools and an online community.

    Kessinger Publishing is the place to find hundreds of thousands of rare and hard-to-find books with something of interest for everyone

    Instead, like a compass, He points us in the general direction we are to go. In Directionally Challenged, trusted pastor Travis Collins helps Christians discern God's compass for their lives. Collins offers help to Christians who have gotten sidetracked and encouragement for those whose priorities have been overturned and life's callings set aside. In his warm and engaging way, Collins provides sound, biblical teaching on finding the courage, conviction, and character needed to discern and live God's call.

    Rather than supporting place-based curriculums and establishing social, economic, and cultural networks within suburban populations, the modern school has typically stood in opposition to local life. Contemporary classes also incorrectly teach rural children that their communities and traditional lifestyles have nothing of value to offer. This report explains that if education is to be democratic and serve the purpose of social and cultural elevation, then it must adapt to the specificity of its locale.

    Presented in their own words - through diaries, letters and published works (plus contemporary analysis and commentary from Diehl and Donnelly) - the advice is sometimes extreme, occasionally humorous, always profound.

    The aim of this book is to help initiate a new science of memory by bringing these perspectives together to create aunified understanding of the topic. The book began with a conference where leading practitioners from all these major approaches met to analyze and discuss 16 concepts that are crucial to our understanding of memory. Each of these 16 concepts is addressed in a section of the book, and in the 66succinct chapters that fill these sections, a leading researcher addresses the section's concept by clearly stating his or her position on it, elucidating how it is used, and discussing how it should be used in future research. For some concepts, there is general agreement among practitioners fromdifferent fields and levels of analysis, but for others there is general disagreement and much controversy. A final chapter in each section, also written by a leading researcher, integrates the various viewpoints offered on the section's concept, then draws conclusions about the concept. Thisgroundbreaking volume will be an indispensable reference for all the students and researchers who will build upon the foundation it provides for the new science of memory.

    The first book of its kind to base business and management strength on integral body awareness, the book presents key principles such as shugyo, or self-cultivation, as crucial in developing the individual responsibility, social commitment, and moral and spiritual vision required to lead with authority and efficacy. The Leadership Dojo is based on three questions: What does a leader do? What are the character values most essential to exemplary leadership? How do you teach these values? Drawing on the wisdom of ages from Plato to the Bhagavad-Gita, from Thucydides to the Abidharma, the book asserts that understanding and answering these questions holds the key to superior leadership skills. Strozzi-Heckler teaches with real-world examples based on his wide experience training decision-makers at companies like AT&T and Microsoft. The book’s multifaceted approach helps readers establish a powerful Leadership Presence, a platform from which they can take ethical action with compassion and pragmatic wisdom.

    We are not to be spectators, watching from the sidelines, but participants in the race of life. In this little book Christine Caine helps readers to train for the race.

    Leadership Principles for Graduates is the kind of book you will want to carry in your car or place at the side of your bed. Each page contains a snapshot of the daily road of an overcomer. It is the perfect gift to encourage the new graduate to become all that God intended! First published in 2000 as Success One Day at a Time, Maxwell presents keys to success, including dreaming, persevering, and growing.

    It looks at why organizations need to change, the different ways change can be approached, and what makes a process of change management successful. It analyses the change process in an ordered and structured way to help the reader understand the concepts and deal with the unexpected problems that arise.

    

    

    Evan Robb is such an effective leader, and in this resource he shares his no-fail strategies for approaching budgets, instruction, community relations, school safety, and much more. He explains how he plans the first days and weeks of school so the entire year is a smooth one; makes the most of faculty, team, and department meetings; and successfully builds effective relationships with parents and the community. An inspirational and practical sourcebook that will help both new and veteran principals. For use with Grades 4-12.

    Recent statistics reveal that large numbers of leaders simply want to give up. The purpose of this book is to underline survival principles. How to Survive (and Thrive) As a Church Leader is honest, often funny, and written with complete integrity by someone familiar with tough times. In my 24 years as a pastor, I found many books that talked about the techniques of ministry, but too few that focused on the deeper issues of sustainability-of character, spiritual integrity, discouragement, work-family balance, conflict, resilience, and so on. Recently I came across this beautiful book by Nick Cuthbert, and I thought, 'This is what I needed but could never find.&' Sagely advice, accessible and practical, and well-written too. Brian McLaren, author/speaker

    Whether you're transitioning into a new role, expanding your company, or advancing up the corporate ladder, this book will take your career from ordinary to extraordinary.

    The Sexual Harassment Handbook answers questions such as:* What is the main reason people sue over sexual harassment?* Can men be sexually harassed?* Can I be harassed if I am a manager or supervisor?* Why is dating a subordinate almost always a bad idea?

    Few parishioners understand Calvin when he said that hearers should become as involved in sermons as preachers. In BE CAREFUL HOW YOU LISTEN, Jay Adams begins to redress this imbalance by providing numerous practical tips on how to get more out of sermons--even poorly preached sermons! Wise are the church leaders who give a copy of this book to every family in their church." - Joel R. Beeke

    But what does it really mean to be a CEO? The CEO of one of the world's best known executive search firms answers your questions and sheds insight on what it takes to succeed at the top?

    Kids are called on to recognize each other’s strengths, become better listeners, communicate clearly, identify their values, build trust, set goals, and more. Each activity takes 20–45 minutes. Digital content includes all of the book's reproducible forms.

    This book reports the results of Henry Mintzberg's investigation about this that he has conducted over several decades.Defining realized strategy - the strategy an organization has actually pursued - as a pattern in a stream of actions, this investigation was able to track strategies in organizations over long periods of time, usually three or four decades, and in one case, a century and a half. This meant the patterns by which strategies form and change in organizations, the interplay of 'deliberate' with 'emergent' strategies, and the relationship between leadership, organization, and environment in the strategy formation process, could be revealed.An introductory chapter considers the term strategy, and the various ways it has been and can be used, and then introduces the studies. These are reported in the next ten chapters, with descriptions of what the strategies were, how they formed over time, and how they combined to establish periods in the history of the organization. This is followed by conclusions about the study revealed about the process.These studies range across business (six studies), government (two studies), an architectural firm, and a university, as well as one professor in that university. They include U.S. strategy in Vietnam (1950-1973), Volkswagenwrk (1937-1972), and the National Film Board of Canada (1939-1975).The final chapter, entitled 'Toward a General Theory of Strategy Formation', weaves these findings together in two themes. First is strategy formation in different forms of organization: Strategic Planning in the Machine Organization, Strategic Visioning in the Entrepreneurial Organization, Strategic Learning in the Adhocracy organization, and Strategic Venturing in the Professional Organization. The second theme considers stages in the formation of strategies, from Initiation through Development to Renewal.

    He outlines the four main areas in which you need to achieve higher levels of effectiveness and satisfaction?thought life, physical well being, asset management, and spiritual life. Loaded with proven principles and practical applications, Total Quality Life gives you the tools you need to nourish, maintain health, and grow in each of these four areas. The result will be increased levels of satisfaction, confidence, and effectiveness at work and at home. You?ll see changes in your life?for the better. You?ll experience a Total Quality Life!

    Presented in the same format, The Royal Navy Officer's Pocket-Book gathers together useful advice and instruction for those naval officers fighting the Second World War on all aspects of their job, expressed in the benevolent language of the day, when authority was respected.The Handbook has been compiled and edited by Brian Lavery, who provides commentary and an introduction. Sections include: the Officer's Aid Memoire containing notes of the training course at one of the officer training schools; Notes for medical officers and treatment of battle casualties afloat; Notes for captains on taking command of their first ship; Notes for commanding officers; Notes on the handling and safety of ships and notes on dealing with disobedience and mutiny.While suffused with nostalgia and charm, the various contents of this book are an authentic presentation of matters of training, authority and deportment in the wartime navy. The book is sure to appeal not only to those who served in the war or had a relative who was in the officer class, but also to anyone who wants to gain a greater understanding of the day-to-day administration of the wartime navy.

    Twenty years later, he found a new way to prepare sermons that changed his life. In Countdown to Sunday, he shares the lessons he has learned. A seasoned preacher and instructor of new preachers, Erdman breaks down his methods of preparation and delivery from Monday through Sunday. Believing that preaching is something lived, he shows not only how sermons grow gradually but also how preachers can learn to preach "on the run." With practical advice and insight, Erdman also covers preaching for weddings and funerals, around the time of elections and wars, on the street, and in the hospital. The result is an invaluable guide that will become a daily companion for preachers, whether experienced or not.

    Leaders have a choice-continue to chase a broken price-profit model and suffer the consequences or build a culture committed to servanthood and discover the fulfillment evident when people see their work as a ministry. The choice leaders make will not only determine economic success and failure but also will determine their organization's long term impact on humanity. The time is now. Sanders reveals how your people can adopt United's mission of Ultimate Service, Superior Performance, Positive Impact. He distills valuable lessons from nine decades of a people-centered culture that consistently delivers outstanding customer service and reveals how you can develop a fully engaged, productive workforce.  Treat your customers like partners. Create a people-centered culture in a numbers-focused world. Communicate your organization's vision. Focus on strengths, not weaknesses. Tie performance to the success of your mission. Reduce your employee turnover. Build communities connected by an emotional bond. Ensure sustainability and growth-with an eye on the principles that allowed your success in the first place. When you're built to serve, employees come to work because they want to, not just because they have to. Built to Serve is your hands-on guide to seeking this higher purpose.

    

    Principles for a personal breakthrough

    The basic process is short and simple. It begins with a key event and includes three stages: exploring--reliving the event and sharing perceptions of what happened; reflecting--reaching an understanding of how and why it happened; and projecting--harvesting lessons for the future. The goal is to create a specific action plan that will set the stage for a productive future.