Book picks similar to
The Wisdom of Bees: What the Hive Can Teach Business about Leadership, Efficiency, and Growth by Michael O'Malley
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Scrappy Project Management: The 12 Predictable and Avoidable Pitfalls That Every Project Faces
Kimberly Wiefling - 2007
Unfortunately most of these are PREDICTABLE and AVOIDABLE. Tact and diplomacy can only get you so far in the wild and wacky world of project work. A combination of outrageous creativity, sheer bravado and nerves of steel will serve you far better than any fancy-schmancy Microsoft Project Gantt chart!'Scrappy Project Management' is about what REALLY happens in the project environment, how to survive it, and how to make sure that your team avoids the predictable and avoidable pitfalls that every project faces.
Farm Don't Hunt: The Definitive Guide to Customer Success
Guy Nirpaz - 2016
Charging customers on a monthly basis, firms with this model have to play by an entirely new set of rules, rules which generally favor the customer over the seller. But this new model also opens up fantastic opportunities to provide and extract more value from the relationship as well. To create that value business needs to move away from a hunting mindset to a farming mindset. That change is the new paradigm of Customer Success.Many business leaders have heard of Customer Success but few understand what it really means to run their business from the Customer Success standpoint. Even fewer have the experience to build the Customer Success function and optimize its performance.As a pioneer in the field of Customer Success, Guy Nirpaz is acknowledged as one of the earliest proponents of this business realignment.In “Farm Don’t Hunt” Guy breaks down the intellectual underpinnings of Customer Success as a theory and quickly moves to providing pragmatic, actionable advice for orienting your business around this new model.
A Letter to America
David L. Boren - 2008
A powerful wake-up call to Americans, A Letter to America, forces us to take a bold, objective look at ourselves.In A Letter to America, Boren explains with unsparing clarity why the country is at a crossroads and why decisive action is urgently needed and offers us an ambitious, hopeful plan.What the country needs, Boren asserts, are major reforms to restore the ability of our political system to act responsibly. By relying on our shared values, we can replace cynicism with hope and strengthen our determination to build a better future. We must fashion a post–Cold War foreign policy that fits twenty-first-century realities—including multiple contending superpowers. We must adopt campaign finance reform that curbs the influence of special interests and restores political power to the voters. Universal health care coverage, budget deficit reduction, affordable higher education, and a more progressive tax structure will strengthen the middle class.Boren also describes how we can renew our emphasis on quality primary and secondary education, revitalize our spirit of community, and promote volunteerism. He urges the teaching of more American history and government, for without educated citizens our system cannot function and our rights will not be preserved. Unless we understand how we became great, we will not remain great.The plan Boren puts forward is optimistic and challenges Americans to look into the future, decide what we want to be and where we want to go, and then implement the policies and actions we need to take us there.
Truth and Consequences: Life Inside the Madoff Family
Laurie Sandell - 2011
Madoff was taken away from his posh Manhattan apartment in handcuffs, accused of swindling thousands of innocent victims-including friends and family-out of billions of dollars in the world's largest Ponzi scheme. Madoff went to jail; he will spend the rest of his life there. But what happened to his devoted wife and sons? The people closest to him, the public reasoned, must have known the truth behind his astounding success. Had they been tricked, too? With unprecedented access to the surviving family members -- wife Ruth, son Andrew and his fiancéee Catherine Hooper -- journalist Laurie Sandell reveals the personal details behind the headlines. How did Andrew and Mark, the sons who'd spent their lives believing in and building their own families around their father's business first learn of the massive deception? How does a wife, who adored her husband since they were teenagers, begin to understand the ramifications of his actions? The Madoffs were a tight-knit and even claustrophobic clan, sticking together through marriages, divorces, and illnesses. But the pressures of enduring the massive scandal push them to their breaking points, most of all son Mark, whose suicide is one of the many tragedies that grew in the wake of the scandal. Muzzled by lawyers, vilified by the media and roundly condemned by the public, the Madoffs have chosen to keep their silence -- until now. Ultimately, theirs is one of the most riveting stories of our time: a modern-day Greek tragedy about money, power, lies, family, truth and consequences.
Gang of One
Gary Mulgrew - 2012
Initially known as the 'Enron guy', Mulgrew attempts to survive the prison gang culture and preserve his own sanity. Driven by his desire to return to his son in England, he is increasingly haunted by the heart-breaking disappearance of his daughter. Meanwhile the dangers around him grow ever closer.Told with wit and humanity, GANG OF ONE, reveals a man constantly confronted by the moral and physical challenges of prison life in America, where evryone is encouraged to turn their back and 'see nuthin'
Be Our Guest: Perfecting the Art of Customer Service
Walt Disney Company - 2001
Reprint. 25,000 first printing.
How F*cked Up Is Your Management?: An uncomfortable conversation about modern leadership
Johnathan Nightingale - 2017
Any honest discussion of management today needs a few. And it's just what you'd expect from the creators of the internet famous blog, The Co-pour.If you're trying to lead a group of people today, the bad news is that it's harder than ever. Your employees have impossible expectations of you, and your investors haven't operated a business in over twenty years. The good news is that there's hope. You can be the leader your people need, but you won't get there without some discomfort.How F*cked Up Is Your Management tackles a massive gap in the conversation about modern leadership. Through personal narrative, and candid storytelling, Melissa and Johnathan Nightingale distill the lessons they've learned and the mistakes they've made into a new management standard.This book doesn't gloss over the hard work, uncertainty, and stress that it takes for startups to get things right. It doesn't glorify those things either. In addition to the swears, this book has thoughtful things to say on:What to do when you double in size but haven't doubled your output How to interview better, hire smarter, and grow and retain the people you've already got Why meritocracy doesn't work and other cultural traps How to build a non-toxic workplace culture and a diverse team Why you don't want superheroes on your team (and definitely don't want to be one) How to manage an employee up and when to manage them out What to do when it all falls apart
Russell Rules: 11 Lessons on Leadership from the Twentieth Century's Greatest Winner
Bill Russell - 2001
In this invaluable book, Bill Russell shares the insights, the memories, and most importantly, the essential "rules of success" that influenced him in every aspect of his life, from raising a daughter as a single father to becoming a successful coach and mentor to others, Filled with personal and professional stories of his days playing with Celtic greats Bob Cousy, Tom Heinsohn, Sam Jones, and coach Red Auerbach, Russell Rules offers inspiring lessons on commitment, personal integrity, teamwork, and success.
Lessons From a Third Grade Dropout
Rick Rigsby - 2006
Rick Rigsby’s– now with 100+ million views on Facebook and YouTube. After his wife died, Rick Rigsby was ready to give up. The bare minimum was good enough. Rigsby was content to go through the motions, living out his life as a shell of himself. But then he remembered the lessons his father taught him years before - something insanely simple, yet incredibly profound.These lessons weren’t in advanced mathematics or the secrets of the stock market. They were quite straightforward, in fact, for Rigsby’s father never made it through third grade. But if this uneducated man’s instructions were powerful enough to produce a Ph.D. and a judge – imagine what they can do for you.Join Rigsby as he dusts off time-tested beliefs and finds brilliantly simple answers to modern society’s questions. In a magnificent testament to the “Greatest Generation” which gave so much and asked so little in return, Lessons from a Third Grade Dropout will challenge you while reigniting your passion to lead a truly fulfilling life.After all, it’s never too late to learn a little bit more about life – just ask the third-grade dropout.
Leadership Skills: Essentials of Leadership and the Skills Required to Lead Effectively
Sheryl Sandberg - 2014
To become an effective leader in whatever leadership role or capacity, there are leadership qualities or leadership characteristics you need to lead effectively. Communication skills and negotiating skills may be just some of the qualities of a good leader. In this book, the author shares some of the most powerful insights that will help you to become a visionary and inspiring leader in whatever spectrum of leadership. Leadership Skills: Essentials of Leadership and the Skills Required to Lead Effectively Tags: leadership skills, leadership, lead, leader, leaders, leading, effective leadership, leadership qualities, leadership characteristics, business leadership, women in leadership, john Maxwell, creativity, decision making, making ideas happen, leadership styles, inspiring people, inspiring leaders, leadership advice, leadership development, leadership training, good leadership skills, leadership quotes, leadership definition, effective leadership skills, good leadership qualities, inspiring action, women's leadership, on leadership, situational leadership, leadership books, best leadership books, books on leadership, qualities of a good leader, qualities of a leader, team leader skills, managerial skills, communication skills, team leadership, leadership traits, visionary leadership, leadership academy, transactional leadership, authentic leadership, educational leadership, adaptive leadership, leadership vs management, time management
The Practitioner's Guide to Product Management
Jock Busuttil - 2015
THE PRACTITIONER'S GUIDE TO PRODUCT MANAGEMENT provides a firsthand road map to help you avoid the pitfalls of product failure-taking you through the field of product management with candid stories and real-world experiences of what it takes to create a product that meets the customer's needs.Product management is the art, science and skill of bringing a successful product to life. In The Practitioner's Guide To Product Management, Jock Busuttil looks at what product managers do, how the role came to be, how it's still continuing to evolve, and why it's such good news that there's no prescribed route to becoming one.Busuttil also delves into examples of the good, the bad and the ill-advised products to consider why they succeeded and failed and give you the inside track on avoiding all the common product management pitfalls. The book examines the fine line between success and failure and reveals nine ways you can increase your product's chances of success.If you're new to product management and wondering what it's all about or if you're a product manager shooting for professional success, this book will give you the inside track on starting, developing, and then selling a new product.
Skills for New Managers
Morey Stettner - 2000
This title includes practical techniques and examples.
The Truth Within the Lies: Discovering Chris Watts: - Part Three - The Theories
Netta Newbound - 2020
With those in mind, I will recap briefly the series so far…In Cold Blood: Discovering Chris Watts - Part One - The FactsWe guess it’s safe to say most people will have heard of the Watts case. Christopher (Chris) Lee Watts, the dashing, seemingly genteel, affable man who murdered his entire family in a calculated attack that shocked the entire world. Shanann Watts, his pregnant, incredibly beautiful wife whose life was snuffed out because her doting husband decided he wanted a fresh start. Bella Marie and Celeste Cathryn (CeCe) Watts, adorable sisters who worshipped their father, the very man who suffocated them both in cold blood using their comfort blankets against them. He then went on to dispose of their tiny bodies into huge tanks filled with toxic crude oil. Nico Lee Watts, Chris and Shanann’s unborn son.During this series we will look at the facts, the police investigation, the evidence, hear Chris Watts’ explanation and his reasoning. We will try to make some sense of what occurred during the early hours of August 13th 2018. We will endeavour to present to you all aspects of the case, right from the initial investigation and how it unfolded, to the first and subsequent confessions all transcribed word for word (where possible) from actual video and audio footage obtained from the FBI’s Discovery Files.A Deal With the Devil - Discovering Chris Watts - Part Two - The FactsAt the end of book one, Chris Watts had finally confessed to murdering his beautiful family and disposing of their bodies at an oil field.In part two, we focus on…•… the grim discovery and recovery of the bodies.•… the chilling details of the autopsies.•… the remaining police interviews of Nichol Kessinger.•… the Plea Deal.•… the sentencing.•… Chris Watts Prison Interview.What to expect in this book…The Truth Within the Lies: Discovering Chris Watts - Part Three – The TheoriesFor anyone new to this case, the first thing they ask is why? And unfortunately no amount of reading, or watching, or studying will answer that for you. The only person who knows the absolute truth is Chris Watts himself, and for some reason he has refused to confess all up to now. Oh yes, he’s confessed to much of it, but there are so many discrepancies, changed statements, obvious lies and omissions. The online True Crime Community is rife with scenarios and theories and some of them are eye-poppingly, jaw-droppingly valid. So we’ve given you the facts, and now we intend to put forward some of the theories to see if we can work out which truths have been weaved through the lies and vice-versa.Please note: These theories are not the opinions of the authors and in no way are they saying these events are actually true. But they are most definitely food for thought…
The Carpenter: A Story About the Greatest Success Strategies of All
Jon Gordon - 2014
The stress of building a growing business, with his wife Sarah, caused him to collapse while on a morning jog. When Michael finds out the man who saved his life is a Carpenter he visits him and quickly learns that he is more than just a Carpenter; he is also a builder of lives, careers, people, and teams. As the Carpenter shares his wisdom, Michael attempts to save his business in the face of adversity, rejection, fear, and failure. Along the way he learns that there's no such thing as an overnight success but there are timeless principles to help you stand out, excel, and make an impact on people and the world. Drawing upon his work with countless leaders, sales people, professional and college sports teams, non-profit organizations and schools, Jon Gordon shares an entertaining and enlightening story that will inspire you to build a better life, career, and team with the greatest success strategies of all. If you are ready to create your masterpiece, read The Carpenter and begin the building process today.