Best of
Business
2000
When Genius Failed: The Rise and Fall of Long-Term Capital Management
Roger Lowenstein - 2000
Drawing on confidential internal memos and interviews with dozens of key players, Lowenstein explains not just how the fund made and lost its money but also how the personalities of Long-Term’s partners, the arrogance of their mathematical certainties, and the culture of Wall Street itself contributed to both their rise and their fall.When it was founded in 1993, Long-Term was hailed as the most impressive hedge fund in history. But after four years in which the firm dazzled Wall Street as a $100 billion moneymaking juggernaut, it suddenly suffered catastrophic losses that jeopardized not only the biggest banks on Wall Street but the stability of the financial system itself. The dramatic story of Long-Term’s fall is now a chilling harbinger of the crisis that would strike all of Wall Street, from Lehman Brothers to AIG, a decade later. In his new Afterword, Lowenstein shows that LTCM’s implosion should be seen not as a one-off drama but as a template for market meltdowns in an age of instability—and as a wake-up call that Wall Street and government alike tragically ignored.
The Power of Focus
Jack Canfield - 2000
People who focus on what they want, prosper. Those who don't, struggle. In The Power of Focus you'll discover the specific focusing strategies used by the world's most successful men and women. Find out how to:-Focus on your strengths and eliminate everything that is holding you back.-Change bad habits into habits that will make you debt-free and wealthy.-Create an excellent balance between work and family life - without guilt!Your ability to focus will determine your future - start now!
Leadership and Self-Deception: Getting Out of the Box
The Arbinger Institute - 2000
However well intentioned they may be, leaders who deceive themselves always end up undermining their own performance.This straightforward book explains how leaders can discover their own self-deceptions and learn how to escape destructive patterns. The authors demonstrate that breaking out of these patterns leads to improved teamwork, commitment, trust, communication, motivation, and leadership.
Damn Right!: Behind the Scenes with Berkshire Hathaway Billionaire Charlie Munger
Janet Lowe - 2000
. . "Charlie Munger, whose reputation is deep and wide, based on an extraordinary record of brilliantly successful business strategies, sees things that others don't. There is a method to his mastery and, through this book, we get a chance to learn about this rare individual." -MICHAEL EISNER, Chairman and CEO, The Walt Disney Company "Janet Lowe uncovers the iconoclastic genius and subtle charm behind Charlie Munger's curmudgeonly facade in this richly woven portrait of our era's heir to Ben Franklin. With a biographer's detachment, an historian's thoroughness, and a financial writer's common sense, Lowe produces a riveting account of the family, personal, and business life of the idiosyncratically complex and endlessly fascinating figure." -LAWRENCE CUNNINGHAM, Cardozo Law School, Author of The Essays of Warren Buffett: Lessons for Corporate America "For years, Berkshire Hathaway shareholders and investors worldwide (me included) have struggled to learn more about Warren Buffett's cerebral sidekick. Now we can rest and enjoy reading Janet Lowe's book about this rare intellectual jewel called Charlie Munger." -ROBERT G. HAGSTROM, Author of The Warren Buffett Way "Charlie has lived by the creed that one should live a life that doesn't need explaining. But his life should be explained. In a city where heroism is too often confused with celebrity, Charlie is a true hero and mentor. He lives the life lessons that he has studiously extracted from other true heroes and mentors, from Ben Franklin to Ben Graham. This book illuminates those life lessons." -RONALD L. OLSON, Munger, Tolles & Olson llp "Janet Lowe's unprecedented access to Charlie Munger and Warren Buffett has resulted in a first-class book that investors, academics, and CEOs will find entertaining and highly useful."-TIMOTHY P. VICK, Money Manager and Author of How to Pick Stocks Like Warren Buffett
Pioneering Portfolio Management: An Unconventional Approach to Institutional Investment
David F. Swensen - 2000
Here, he articulates his philosophy and strategies of portfolio management.
The Four Obsessions of an Extraordinary Executive: The Four Disciplines at the Heart of Making Any Organization World Class
Patrick Lencioni - 2000
This time, Lencioni's focus is on a leader's crucial role in building a healthy organization--an often overlooked but essential element of business life that is the linchpin of sustained success. Readers are treated to a story of corporate intrigue as the frustrated head of one consulting firm faces a leadership challenge so great that it threatens to topple his company, his career, and everything he holds true about leadership itself. In the story's telling, Lencioni helps his readers understand the disarming simplicity and power of creating organizational health, and reveals four key disciplines that they can follow to achieve it.
The Essential Drucker
Peter F. Drucker - 2000
Drucker has been analyzing economics and society for more than sixty years. Now for readers everywhere who are concerned with the ways that management practices and principles affect the performance of the organization, the individual, and society, there is The Essential Drucker -- an invaluable compilation of management essentials from the works of a management legend.Containing twenty-six selections, The Essential Drucker covers the basic principles and concerns of management and its problems, challenges, and opportunities, giving managers, executives, and professionals the tools to perform the tasks that the economy and society of tomorrow will demand of them.
The Diamond Cutter: The Buddha on Managing Your Business and Your Life
Michael Roach - 2000
Geshe Michael Roach, one of the great teachers today of Tibetan Buddhism, has richly woven The Diamond Cutter in three layers. The first is a translation of selections from the Diamond Sutra itself, an ancient text comprised of conversations between the Buddha and his close disciple Subhuti. Considered a central work by Buddhists throughout the world, the Diamond Sutra has been the focus of much interpretation over the centuries. In the second layer, Geshe Michael quotes from some of the best commentaries of the Tibetan tradition. In the main text, the third layer, he uses both sutra and commentary as a jumping-off point for presenting his own teaching. Geshe Michael gives fresh insight into ancient wisdom by using examples from his own experience as one of the founders of the Andin International Diamond Corporation, which was started with capital of fifty thousand dollars and which today has annual sales in excess of one hundred million dollars. Much of the success of Andin has come from applying the business strategies presented in The Diamond Cutter. Geshe Michael's easy style and spiritual understanding make this work of timeless wisdom an invaluable source for those already familiar with, and those unfamiliar with, Tibetan Buddhism. "From the Hardcover edition."
Maxwell 3-in1 Special Edition: The Winning Attitude,Developing the Leaders Around You,Becoming a Person of Influence
John C. Maxwell - 2000
Developing the Leaders Around You takes personal leadership one step further by showing you how to identify and train potential leaders and foster a productive team spirit.Whatever your vocation or aspiration, you can increase your impact on others by Becoming a Person of Influence. Learn simple insightful ways to interact more positively with others, and watch you personal and organizational success go off the charts. With influence, you can achieve success at home, work, and in every other area of life.
The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
Peter F. Drucker - 2000
Drucker is our trusted guide in this thoughtful, day-by-day companion that offers his penetrating and practical wisdom. Amid the multiple pressures of our daily work lives, The Daily Drucker provides the inspiration and advice to meet the many challenges we face. With his trademark clarity, vision, and humanity, Drucker sets out his ideas on a broad swath of key topics, from time management, to innovation, to outsourcing, providing useful insights for each day of the year.These 366 daily readings have been harvested from Drucker's lifetime of work. At the bottom of each page, the reader will find an action point that spells out exactly how to put Drucker's ideas into practice. It is as if the wisest and most action-oriented management consultant in the world is in the room, offering his timeless gems of advice. The Daily Drucker is for anyone who seeks to understand and put to use Drucker's powerful words and ideas.
Selling The Wheel: Choosing The Best Way To Sell For You Your Company Your Customers
Jeff Cox - 2000
Now, in collaboration with sales and marketing guru Howard Stevens, CEO of the H. R. Chally Group, he tells a story in the style of an ancient parable to reveal vital lessons gleaned from decades of research on salespeople and customers -- lessons that will help you identify the right way to sell successfully. Selling the Wheel recounts the story of Max, the resourceful fellow who invented the Wheel and found himself faced with the challenge of convincing people to accept his breakthrough innovation. In so doing, it demonstrates four essential selling styles, each requiring a distinctly different type of salesperson and selling approach. As Chally's research clearly shows, no company can be all things to all customers: sales tactics and strategies must change as technologies and markets mature to reflect new values demanded by customers. Written with humor and filled with practical insights, Selling the Wheel will be treasured by managers, salespeople, and entrepreneurs everywhere.
Developing the Leader Within You Workbook
John C. Maxwell - 2000
These principles can be used in any organization to foster integrity and self-discipline and bring a positive change.Developing the Leader Within You Workbook also allows readers to discover how to be effective in the highest calling of leadership by understanding the five characteristics that set "leader managers" apart from "run-of-the-mill managers."In this companion to the bestseller, John Maxwell shows readers how to develop the vision, value, influence, and motivation required of successful leaders.
Necessary But Not Sufficient: A Theory Of Constraints Business Novel
Eliyahu M. Goldratt - 2000
Never before have the chances of making a fortune been so realistic and never before have large companies been so fragile. What is really going on inside these hi-tech companies? What types of pressures and challenges are they facing? And how do they cope? Computer software providers, especially the ones that specialise in handling the data needs of organizations, are prime examples of these volatile companies. In the nineties we witnessed their growth from small businesses into multi-billion dollar giants. No wonder investors were attracted. In 1998 it was easy for such companies to raise as much money as they wanted. But now, investment funds have dried up. Why? And more importantly, is there a way to reverse the trend? This book gives the answers.
Making the First Circle Work: The Foundation for Duplication in Network Marketing
Randy Gage - 2000
SIDE ONE Commitment/SIDE TWO Requirements/SIDE THREE The Entrepreneur's Mindset/SIDE FOUR The Winning Attitude/SIDE FIVE Prospecting/SIDE SIX Getting the Prospect's Attention/SIDE SEVEN The Presentation Part I/SIDE EIGHT The Presentation Part II/SIDE NINE Action Planner/SIDE TEN Your Roadmap to Success (plus tape #6, sides 11 & 12, is the 'Escape the Rat Race' prospecting tape by Randy Gage).
Birth of the Chaordic Age
Dee Hock - 2000
Hock advocates a new organizational form that he calls "chaordic, " or simultaneously chaotic and orderly. He credits the worldwide success of VISA with its chaordic structure -- it is owned by its member banks which both compete with each other for customers and must cooperate by honoring one another's transactions across borders and currencies. The book shows how these same chaordic concepts are now being put into practice in a broad range of business, social, community, and government organizations.
The 21 Success Secrets of Self-Made Millionaires: How to Achieve Financial Independence Faster and Easier Than You Ever Thought Possible
Brian Tracy - 2000
This latest volume, The 21 Success Secrets of Self-Made Millionaires, is made up of entirely new material that shows how anyone, no matter where they are in life at this moment, can become a millionaire.The advice in this book is based on Brian Tracy's twenty-five years of research, teaching, and personal experience on the subject of self-made millionaires. Tracy himself used these ideas to rise from humble beginnings to become a millionaire. And Tracy has discovered that all successful people practice these 21 success secrets, whether they're consciously aware of it or not. In The 21 Success Secrets of Self-Made Millionaires Tracy not only identifies and defines each success secret, but also reveals its source and foundation, illustrates how it functions in the world, and shows how to apply it in life and work through specific steps and practical exercises that everyone can use.Easy to read, easy to understand, and easy to apply, The 21 Success Secrets of Self-Made Millionaires shows how anyone can cultivate the habits and behaviors that will enable them to achieve not just financial independence, but success in any area of life. Because, as Tracy writes, "The most important part of achieving great success is not the money. It is the kind of person you have to become to earn that money and hold onto it."
The Entrepreneurial Mindset: Strategies for Continuously Creating Opportunity in an Age of Uncertainty
Rita Gunther McGrath - 2000
It provides both a guide to energizing the organization to find tomorrow's opportunities and a set of entrepreneurial principles you can use personally to transform the arenas in which you compete. The authors present simple but powerful ways to stop thinking and acting by the old rules and start thinking with the discipline of a habitual entrepreneur.They show how to: eliminate paralyzing uncertainty by creating an entrepreneurial frame that shapes a shared understanding of what is to be accomplished; create a richly stocked opportunity register to redesign existing products, find new sources of differentiation, resegment existing markets, reconfigure market spaces, and seize the huge upside potential of breakthroughs; build a dynamic portfolio of businesses and options that continuously move your organization toward the future while simultaneously leaving the past behind; execute dynamically your ideas so that you can move fast, with confidence and without undue risk; and develop your own way of leading with an entrepreneurial mindset to create a vibrant entrepreneurial climate within your organization.
The 21 Most Powerful Minutes in a Leader's Day: Revitalize Your Spirit and Empower Your Leadership
John C. Maxwell - 2000
These basic principles of success can be applied to business and private life, helping anyone reach their full potential. Twenty-one powerful statements help leaders maximize their assets and overcome their weaknesses, encouraging them to lead with their hearts as well as their minds. Daily readings include sections which help readers integrate and apply each day's material.
Managing By The Numbers: A Commonsense Guide To Understanding And Using Your Company's Financials
Chuck Kremer - 2000
In Managing by the Numbers, business education and accounting experts Chuck Kremer and Ron Rizzuto team up with open-book management authority John Case to demystify the numbers. They present a practical, common-sense approach to reading financial statements and to managing the three bottom lines of business financial performance: net profit, operating cash flow, and return on assets. The book features numerous exercises and examples (with associated templates available on the Web), a powerful new management tool known as “The Financial Scoreboard,” and an extensive glossary. Managing by the Numbers is an essential resource for entrepreneurs, business owners, managers, and anyone eager to improve their mastery of the financial side of running a business.
One from Many: VISA and the Rise of Chaordic Organization
Dee Hock - 2000
"One From Many takes the never-before-told story of how that structure came into being, and updates it for today. The book also highlights Dee Hock's evolution from humble beginnings to an iconoclast who challenged the nature of traditional organizations and management. It is the story of an entrepreneur who created a new concept of organization, brought it into being, and led it to amazing success in less than a decade. Hock is a corporate statesman who continues to carry these ideas around the world. Lyrical, humorous, powerfully thoughtful, "One From Many tells how one man blended chaos and order in the unexpected realm of business.
Hope from My Heart: 10 Lessons for Life
Rich DeVos - 2000
This life-changing experience spawned a new awareness in DeVos. He imparts the fruit of this awareness in ten motivational lessons for life on subjects like persistence, confidence, respect, accountability, faith, and many more. This book offers readers encouragement and hope based on Rich DeVos's real-life experiences.
Questions are the Answers: How to Get to 'Yes' in Network Marketing
Allan Pease - 2000
This book teaches you how to achieve top of the line income.
Money Masters of Our Time
John Train - 2000
Train emphasises the parts of their various business careers that illuminate their investment techniques focusing on notable individuals whose decisions to buy and sell have actually made money grow. How do they reason? Where do they get their information? How much do they depend on fact and how much on psychology? What are their criteria in selecting a stock? What stocks are they buying now, and why?The ′Money Masters′ covered are: Warren Buffet, Paul Cabot, Philip Carret, Philip Fisher, Benjamin Graham, Mark Lightbrown, Peter Lynch, John Neff, T. Rowe Price, Richard Rainwater, Julian Robertson, Jim Rogers, George Soros, Michael Steinhardt, John Templeton, Ralph Wanger, Robert Wilson. Train centres on their investment techniques and methods and also gives brief biographical evaluations.
The 100 Absolutely Unbreakable Laws of Business Success
Brian Tracy - 2000
The 100 Absolutely Unbreakable Laws of Business Success is based on those years of study and provides a wide-ranging view of the things that make some businesses -- and lives -- work, and others fail.The author provides a wealth of practical advice distilled into 100 easy-to-follow laws covering the major areas of work and business, such as leadership, money, economics, selling, negotiating, and time management. He includes numerous examples to show how each law functions in the real world and practical guidance on applying it to one's life and work.
The Operator: David Geffen Builds, Buys, and Sells the New Hollywood
Tom King - 2000
His dazzling career has included the roles of power agent, record-industry mogul, Broadway producer, and billionaire Hollywood studio founder–but from the beginning his accomplishments have been shadowed by the ruthlessness with which he has pursued fame, money, and power. With The Operator, Tom King–who interviewed Geffen for the book and had unimpeded access to his circle of intimates–presents a mesmerizing chronicle of Geffen’s meteoric rise from the mailroom at William Morris, as well as a captivating tour of thirty sizzling years of Hollywood history. Drawing on the recollections of celebrities such as Tom Cruise, Yoko Ono, Warren Beatty, Courtney Love, Paul Simon, and even Cher (whom Geffen nearly married), The Operator transports readers to a world that is as ruthless as it is dazzling, revealing a great American story about success and the bargains made for it. “A detailed portrait of Hollywood’s premier manipulator…The Operator is as much a composite portrait of the ‘New Hollywood’ as it is of the fifty-seven-year-old partner in DreamWorks SKG.” –San Francisco Chronicle“Illuminating...[The Operator] shows how raging ambition and chutzpah are as much valued as talent–or more so–in determining success.” –Philadelphia Inquirer
Equipping 101
John C. Maxwell - 2000
John C. Maxwell in this engaging primer on how to build and equip a team. Equipping 101 offers valuable insight and practical tools in a pocket-sized format that delivers what you need to know on such topics as:The power of teamworkWhy equipping is essential to a leader's successThe qualities to look for in potential leadersTen steps for investing in othersHow to become an "enlarger" of peopleInvesting in your team for the futureLeaders with an equipped team possess an edge that will take them to the next level.Fulfill your vision by equipping other leaders to make it happen!
The Art of Focused Conversation: 100 Ways to Access Group Wisdom in the Workplace
R. Brian Stanfield - 2000
I can't tell you how many times I have pulled the book off the shelf to get some direction in creating my own questions. It has been a great asset in helping me have meaningful and directed conversations at a critical time in my new job. And it has saved me precious time. - Great book!?Marlene Lockwood, Group Leader, St. Helen's Hospital, Deer Park, CaliforniaCommunication within many organizations has been reduced to email, electronic file transfer, and hasty sound bytes at hurried meetings. More and more, people appear to have forgotten the value of wisdom gained by ordinary conversations.But, at different times in history, conversation has been regarded as an art form - a crucial component of human relations. Conversation has the power to solve a problem, heal a wound, generate commitment, bond a team, generate new options, or build a vision. Conversations can shift working patterns, build friendships, create focus and energy, cement resolve.The Art of Focused Conversation convincingly restores this most human of attributes to prime place within businesses and organizations, and demonstrates what can be accomplished through the medium of focused conversation. The first Part describes the theory and background of the conversation method, which has been effectively used for group consensus making in: 1) problem solving; 2) troubleshooting; 3) coaching; 4) research and 5) interpretation of data. It also discusses how to prepare a conversation, how to lead a conversation, and what the common mistakes are. Part two then provides 100 sample conversations designed for use in many different situations, including: 1) reviewing and evaluating; 2) preparation and planning; 3) coaching, and mentoring; 4) data and media interpretation; 5) decision making; 6) managing and supervising; and 7) personal reflection and group celebrations.Developed, tested, and extensively used by professionals in the field of organizational development, The Art of Focused Conversation is an invaluable resource for all those working to improve communications in firms and organizations."This book is absolutely fabulous. I started it last night, used a whole bunch of stuff
How the Way We Talk Can Change the Way We Work: Seven Languages for Transformation
Robert Kegan - 2000
And not just generally, or in the abstract. They help each of us arrive at our own particular answers that can solve the puzzling gap between what we intend and what we are able to accomplish. How the Way We Talk Can Change the Way We Work provides you with the tools to create a powerful new build-it-yourself mental technology.
Kellogg on Marketing
Alice M. Tybout - 2000
This is a must-have marketing reference.
The Tipping Point: How Little Things Can Make a Big Difference
Malcolm Gladwell - 2000
Just as a single sick person can start an epidemic of the flu, so too can a small but precisely targeted push cause a fashion trend, the popularity of a new product, or a drop in the crime rate. This widely acclaimed bestseller, in which Malcolm Gladwell explores and brilliantly illuminates the tipping point phenomenon, is already changing the way people throughout the world think about selling products and disseminating ideas.Gladwell introduces us to the particular personality types who are natural pollinators of new ideas and trends, the people who create the phenomenon of word of mouth. He analyzes fashion trends, smoking, children's television, direct mail, and the early days of the American Revolution for clues about making ideas infectious, and visits a religious commune, a successful high-tech company, and one of the world's greatest salesmen to show how to start and sustain social epidemics.
The Joy of Achievement: A Conversation with J.R.D.Tata
R.M. Lala - 2000
Tata headed India's largest industrial conglomerate with uncommon success. This was only one aspect of his life. He was also a man of great sensitivity who suffered at the loss of friends and was pained by the poverty he saw around him: a philanthropist who wanted India to be 'a happy country' and did all that he could to make it so: a man with a passion for literature, fast cars, skiing and, of course, flying. This book, by the author of the best-selling The Last Blue Mountain, records JRD's thoughts on a variety of subjects. In these pages he speaks of the House of Tatas and his style of management, about how he nearly joined the freedom struggle in the early 1940s, about the 'thrill of living a little dangerously', his love of music and wine, and the writers he likes to read. He speaks also, with striking candour and insight, about the failures of socialism, the future of India and his association with stalwarts like Jawaharlal Nehru. Jayaprakash Narayan, Vallabbhai Patel, Indira Gandhi and Henry Kissinger. Towards the end of the book, in the final year of his life, we see him come to terms with death, God and the afterlife. '...A spellbinding book.' motivation of one of the giants of Indian industry.' --Financial Times, London 'Few tributes have so movingly or so appositely refracted the spirit of a colossus who, though born to the proverbial bold and beautiful lifestyle, was to leave an indelible imprint on so many aspects of contemporary India.' --The Pioneer
The Disney Way Fieldbook: How to Implement Walt Disney�s Vision of �Dream, Believe, Dare, Do� in Your Own Company
Bill Capodagli - 2000
Now, authors Bill Capodagli and Lynn Jackson are back to deliver a comprehensive, step-by-step implementation plan based on Walt Disney's principles outlined in the best-selling The Disney Way.The Disney Way Fieldbook provides action plans for instilling Disney's vision into any company, complete with diagnostic exercises, practice sessions, proven advice, and insightful questionnaires. Packed with universally applicable tools and techniques, the book also features inspiring quotes from Walt Disney himself and little known facts about his extraordinary empire.
eBoys: The First Inside Account of Venture Capitalists at Work
Randall E. Stross - 2000
The six tall men who started Benchmark, Silicon Valley's most exciting venture capital firm, put themselves at the cutting edge of the new economy by backing billion dollar start-ups like eBay and Webvan.
Success: One Day at a Time
John C. Maxwell - 2000
Each page contains a snapshot of the daily road of an overcomer. It is the perfect gift for the new graduate as well as anyone else who wants to become all that God intended! Owning a book by John Maxwell is like having your own personal trainer cheerleader. Drawing on over twenty years of experience in training leaders, John shares not only how to succeed but the biblical reason for doing so. "Success is knowing your purpose in life, sowing seeds that benefit others, and growing to your maximum potential," he says. He asserts that success is for everyone. The secret of success is found in your daily routine, springing from your dreams, vision and consistent self-discipline.
Demonstrating To WIN!: The Indispensable Guide for Demonstrating Complex Products
Robert Riefstahl - 2000
Throughout a demo or presentation, your prospect wants to run back to the relative safety of their existing world. This book will help you comfortably lead your prospect to your solution and make you the best demonstrator and presenter in your field!Tactics that you will find useful include:
Identifying and avoiding Demo Crimes
Winning demo techniques like "Tell-Show-Tell"
Building a value case for your solution
Managing your audience and reading their personalities
Creating winning themes
Performing differentiating Web demos and presentations
Conducting high value Discoveries
Managing your room environment
Winning teamwork techniques
We are an idea company that has built a deep set of actionable techniques and strategies derived from years of working with the most innovative and successful companies in the world. Our clients include Microsoft, SAP, Oracle, IBM, Getinge and many others. We adapted the ideas in this book based upon training thousands of highly paid, highly experienced professional demonstrators and presenters in every region of the world thus making it globally applicable and effective. We understand that the very best ideas are judged by their impact, and our clients validate the impact of our concepts through increased sales effectiveness every day. Don't miss out on this opportunity to truly differentiate your products and services.
Taken for a Ride: How Daimler-Benz Drove Off With Chrysler
Bill Vlasic - 2000
Taken for a Ride reveals the shock waves felt around the world when Daimler-Benz bought Chrysler for $36 billion in 1998. In a gripping narrative, Bill Vlasic and Bradley A. Stertz go behind the scenes of the defining corporate drama of the decade -- and in a new epilogue chart its chaotic aftermath.
Consumer Behavior
Roger D. Blackwell - 2000
This multi-disciplinary field can tempt both students and instructors to stray from the basic business principles they should take away from the course. Blackwell keeps students focused on consumer decision making as it applies specifically to an overall understanding of business theory and practices through the CDP (Consumer Decision Process) model. CONSUMER BEHAVIOR 10e focuses on why as well as how consumers make specific decisions and behave in certain ways - what motivates them, what captures their attention, and what retains their loyalty, turning "customers" into "fans" of an organization.
The Career Architect Development Planner
Michael M. Lombardo - 2000
Music: The Business: The Essential Guide to the Law and the Deals
Ann Harrison - 2000
Are you a recording artist, songwriter, music business manager, music industry executive, publisher, music/TV/radio journalist, media student, accountant or lawyer? Are you fascinated by the world of the music industry that fills out daily papers? If the answer is yes, Music: The Business will tell you everything you need to know.Fully revised and updated to embrace the new challenges of the Internet downloads, ringtones and the huge changes at the major labels, this indispensable book answers all the questions, demystifies all the jargon, reveals the facts behind the headlines and the real figures underlying those multimillion pound deals, while offering practical and essential help and advice.
Purchasing and Supply Chain Management
Kenneth Lysons - 2000
The contents clearly cover the syllabus of the Chartered Institute of Purchasing and Supply at both the Foundation and Professional stages and the text will provide a quick source of reference for practitioners on many aspects of purchasing and supply." The book contains a comprehensive bibliography, index and glossary as well as case studies and discussion questions in every chapter and sample past examination questions from CIPS.
The Closers
Jim Pickens - 2000
Same great book, new cover
Factory Physics
Hopp - 2000
It examines operating policies and strategic objectives. Hopp presents the concepts of manufacturing processes and controls within a "physics" or "laws of nature" analogy - a novel approach. There is enough quantitative material for an engineer's course, as well as narrative that a management major can understand and apply.
The Prime Movers: Traits of the Great Wealth Creators
Edwin A. Locke - 2000
They're a rare breed that inspires awe, envy, admiration -- sometimes even hatred. They're idolized, criticized, and demonized. In short, they stand out from the rest of humanity. After all, not everyone can build personal fortunes worth billions or create dominant business empires. It takes a remarkable person, blessed with the "traits of wealth", to accomplish these things.The Prime Movers takes a penetrating look at some of these remarkable people -- and reveals seven attributes common to all great wealth creators: independent vision, an active mind, competence and confidence, the drive to action, egoistic passion, love of ability in others, and virtue. In the right mix, these traits are what makes someone a Bill Gates, Sam Walton, Mary Kay, or Ross Perot.Sometimes irreverent, sometimes surprising, but always fascinating, The Prime Movers sheds welcome light on the powerful personalities and driving forces behind the world's famous (and infamous) ultra-wealthy elite.
Shipley Proposal Guide
Larry Newman Ppf. Apmp - 2000
The concept for the Proposal Guide originated when individuals in client organizations repeatedly asked similar questions:Is this written down anywhere? Now it is.Most training for sales professionals focuses on enhancing sales skills and explaining the features and advantages of their organization’s products and services, but not on how to direct, prepare, or contribute to proposals. This is the first easy-to-use reference for business development professionals who are seeking practical, clear guidance on how to win competitive business in all markets, large or small, domestic or international, private sector or public. In addition, the Proposal Guide was selected in 2005 as the primary reference for the Association of Proposal Management Professionals (APMP) Foundation Level certification exam.Record best-practice guidelines.At Shipley Associates, we have observed and recommended industry best practices in business development training, consulting, and process reengineering since 1972. We endeavor to follow these principles in our consulting practice, teach them in our training practice, and share them in this Proposal Guide.This Proposal Guide, like the companion Capture Guide and Business Development Lifecycle Guide, offers guidelines, not rules. Reality encompasses more shades of gray than can be covered in a guide intended to be concise. When in doubt, do what the customer says and be consistent.Are the guidelines unique? Not usually.Can you find all of these guidelines in any other reference? No.
Hotel Design, Planning, and Development
Walter A. Rutes - 2000
It outlines the essential criteria architects and designers must meet when planning for a wide variety of hotel types, and presents the most up-to-date technical information as well as detailed illustrations, photographs, and original plans.Highlighting the key concepts behind emerging trends and how each designer's vision fits into the development of the industry as a whole, the authors equip today's developer, architect, designer, and hotel executive with a comprehensive and practical guide to the world of hospitality design.
Discovering Statistics Using SPSS for Windows: Advanced Techniques for Beginners
Andy Field - 2000
The book aims to make the learning of advanced statistics and using of SPSS as painless as possible for students and academics alike...If you teach SPSS or indeed use it in your own research and you don't already have this book, I urge you to order copies for your library and recommend it to your students. Buy it, use it, love it' - Psychology Learning and Teaching Andy Field has written a student-oriented textbook with the aim of making the learning of advanced statistics and using SPSS as painless as possible. While other books either concentrate on statistical theory or on the functions of the popular computer program SPSS, Andy Field integrates the two to provide the student with a thorough grounding in statistics through learning to use SPSS. He provides a detailed, yet highly accessible, guide to using SPSS for more complex statistical tests. There are illustrations of dialogue boxes throughout, and each chapter concludes with a set of exercises and descriptions. The book includes a CD-ROM with SPSS datasets and the author provides a Website for further help and updates.
Introduction To Finance
Lawrence J. Gitman - 2000
Developments in financial markets and investments necessitate that students be exposed to these topics as well as to financial management, the traditional focus of the introductory finance course. Introduction to Finance develops the three components of finance in an interactive framework that is consistent with the responsibilities of all financial professionals, managers, intermediaries, and investors in today's economy. To show the interrelationships between the areas of finance, the text emphasizes how investor activities monitor firms and focuses on the role of financial markets in channeling funds from investors to firms. *The integrative Gitman/Madura model focuses on the role of financial markets in channeling funds from investors to firms. This approach lends continuity to coverage of financial markets, financial management, and investments. *Corporate finance serves as the backbone of the text. This helps ease the transition for professors used to teaching financial management who are teaching the survey course for the first time. It also makes the
The Handbook for Quality Management: A Complete Guide to Operational Excellence
Thomas Pyzdek - 2000
Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference.Coverage includes: Business-integrated quality systemsOrganizational structuresThe quality functionApproaches to qualityCustomer-focused organizationsIntegrated planningStrategic planningUnderstanding customer expectations and needsBenchmarkingOrganizational assessmentProcess controlQuantifying process variationQuality auditsSupply chain managementContinuous improvementEffective change managementSix Sigma methodology, including detailed descriptions of the DMAIC and DMADV approachesManagement of human resourcesMotivation theories and principlesManagement stylesResource requirements to manage the quality functionOver the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization.Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ.The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition:Clearly defines quality management principles and their application within a cross section of industriesIntegrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management disciplineContains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessmentsDiscusses controls such as statistical process control, audits, and supply chain managementExplains the stages of continuous improvementIncorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others
The Leadership Machine: Architecture To Develop Leaders For Any Future
Michael M. Lombardo - 2000
What to Charge: Pricing Strategies for Freelancers and Consultants
Laurie Lewis - 2000
You'll learn how to dig for information before quoting a fee. You'll examine the pros and cons of different pricing methods, such as hourly rates, project fees, and retainers. You'll discover the only two rules of pricing and why following them will guarantee you pricing success. You'll find out how to keep records that will enable you to maximize your profits on future projects. And you'll see how and when to analyze your income retroactively and to raise your rates with little effort.With self-employment being the hottest job trend, What to Charge is essential reading and a must-have reference for all entrepreneurs. No other book provides the detailed guidance of this volume, which is now in its second edition. Here's what readers of What to Charge: Pricing Strategies for Freelancers and Consultants have said:"I wish I had this book when I began freelancing.""You've taken the guesswork out of pricing!""This is the most logical, practical approach to pricing-and business management%u2014for the self-employed that I have ever seen.""I've had my own business for years, and I thought I knew it all. But What to Charge gave me new insights and new approaches. As soon as I implemented one of these strategies, I recouped the cost of the book."Lessons learned in the trenches form the basis of this book. The author, Laurie Lewis, has more than 25 years as a freelance medical writer and editor. Active in several professional associations, the author has incorporated not only her own experiences but also those of other self-employed professionals to create a model for successful pricing of consulting services.The techniques presented in What to Charge have stood the test of time, remaining valid through the recession that occurred since the first edition was published in 2000. In fact, because the book presents strategies, it will never go out of date. Whether you're just launching a freelance business or you have many years of consulting under your belt, What to Charge is for you.
Girls Just Want to Have Funds: How to Spruce Up Your Money Life and Invest Like a Pro
Susannah Blake Goodman - 2000
Interviews with Warren Buffett, Amy Domini, and Sharon Rich offer invaluable advice.
Learning How to Avoid THE GAP (THE STRATEGIC COACH)
Dan Sullivan - 2000
Building Your Ideal Private Practice: A Guide for Therapists and Other Healing Professionals
Lynn Grodzki - 2000
Grodzki's business strategies are effective and immediately useful for a wide range of private practitioners, including social workers, psychologists, psychiatrists, massage therapists, energy healers, life coaches, and chiropractors.Whether you are just starting out as an independent practitioner or looking to revitalize an existing practice, Building Your Ideal Private Practice provides a foundation for business and personal growth that will lead you to a new level of personal and financial enrichment. Presenting innovative business concepts in a format specifically adapted for the therapeutic profession, this book guides professionals at all stages of their careers.Bringing together years of experience and the key elements from her Private Practice Success Program with an easy and accessible writing style, Grodzki's book will help you not only build a successful practice outside managed care, but also ensure that your business reflects your true values and talents.
Eat or Be Eaten!: Jungle Warfare for the Corporate Master Politician
Phil Porter - 2000
To Phil Porter, that sums up the golden rule of corporate America. With tongue firmly in cheek and an eye on his back, this veteran corporate shark reveals just how those master corporate politicians operate -- and how to beat them at their cutthroat game. Porter outlines 81 survival skills and battle tactics to protect everyone who isn't a tyrant CEO -- and arm anyone who aspires to be one. Among the battle tactics are the art of the personal attack, leveraging your worth by threatening to quit, and shifting focus and blame to others for your screw-ups.Eye-opening, hilarious, and chilling, Eat -- Or Be Eaten! has the lowdown on what it takes to survive -- and prosper -- in even the most fiercely competitive corporate jungle. There is nothing subtle about the way Porter advises that the game be played -- you play ruthlessly and play to win!
Cash Rules: Learn & Manage the 7 Cash-Flow Drivers for Your Company's Success
Bill McGuinness - 2000
Owners, managers and staff alike need to help to control it. This book lays out a simple model for understanding how cash flow works and offers seven drivers everyone in business can utilize to keep it positive.
Fortunes, Fiddles and Fried Chicken : A Business History of Nashville
Bill Carey - 2000
In this comprehensive volume, Bill Carey tells the inside stories of the most important businesses in Nashville history, mixing fascinating anecdotes with bottom-line analyses to give a perspective of Nashville that has never been captured before. It's a complete history of Genesco, an apparel giant led by Maxey Jarman that fell on hard times in the 1970s. Carey chronicles the National Life & Accident Insurance Co., a business so important that it helped Nashville become the home of country music and a major tourist destination. He also tells the bizarre saga of Minnie Pearl's Fried Chicken, a company founded by brothers John Jay and Henry Hooker that went from stock market darling to legendary failure in only a few months.
Secrets from an Inventor's Notebook
Maurice Kanbar - 2000
All author royalties from this book will be donated to charity.
Achieving Effective Inventory Management
Jon Schreibfeder - 2000
Selling Among Wolves: Without Joining the Pack!
Michael Q. Pink - 2000
Resolve conflict and win the battle for the heart based on Joshua's conquest of the seven Canaanite tribes. From motivation to negotiation to presentation skills, Selling Among Wolves equips today's Christian with Biblical marketplace skills for top job performance and as a witness to the Nations. Winning testimonials illustrate these principles and strategies to improve sales for both the newcomer and the veteran.
High Trust Selling: Make More Money in Less Time with Less Stress
Todd Duncan - 2000
What Todd Duncan has learned in his twenty-two years of sales is the polar opposite: When you discover how to connect who you are and what you are about in your selling career, the results will be phenomenal and long-lasting.No matter what industry you work in or what type of sales position you hold, adopting the practical principles in High Trust Selling will open the door to a new way of thinking and a life beyond your wildest expectations.“Long-term sales success happens when high trust exists—when you are a trustworthy salesperson running a trustworthy sales business, and when it’s clear to your clients that you are a person of integrity who will not only do what you say but who also has the means to deliver.” —Todd Duncan
The Electric Vehicle and the Burden of History
David Kirsch - 2000
By the early 1900s, the battle was over and internal combustion had won. Was the electric car ever a viable competitor? What characteristics of late nineteenth-century American society led to the choice of internal combustion over its steam and electric competitors? And might not other factors, under slightly differing initial conditions, have led to the adoption of one of the other motive powers as the technological standard for the American automobile?David A. Kirsch examines the relationship of technology, society, and environment to choice, policy, and outcome in the history of American transportation. He takes the history of the Electric Vehicle Company as a starting point for a vision of an “alternative” automotive system in which gasoline and electric vehicles would have each been used to supply different kinds of transport services. Kirsch examines both the support—and lack thereof—for electric vehicles by the electric utility industry. Turning to the history of the electric truck, he explores the demise of the idea that different forms of transportation technology might coexist, each in its own distinct sphere of service.A main argument throughout Kirsch’s book is that technological superiority cannot be determined devoid of social context. In the case of the automobile, technological superiority ultimately was located in the hearts and minds of engineers, consumers and drivers; it was not programmed inexorably into the chemical bonds of a gallon of refined petroleum. Finally, Kirsch connects the historic choice of internal combustion over electricity to current debates about the social and environmental impacts of the automobile, the introduction of new hybrid vehicles, and the continuing evolution of the American transportation system.
Marketing Your Dreams: Business and Life Lessons from Bill Veeck, Baseball's Promotional Genius
Pat Williams - 2000
Influenced and inspired by the classic sports book Veeck: As in Wreck, veteran author and motivational speaker Pat Williams has penned his 19th book, Marketing Your Dreams: Business and Life Lessons from Bill Veeck, Baseball's Marketing Genius. Williams, senior vice president of the NBA's Orlando Magic, insists that Marketing Your Dreams isn't a Bill Veeck biography; instead, it's a book about success, a book about one of the most relentless and fascinating personalities in the history of organized sports. It's a book about extracting Veeck's traits and concentrating them into their purest form so that the reader can pull the same kind of inspiration from the master that Williams did.
Customer Care: How to Create an Effective Customer Focus
Sarah Cook - 2000
This book offers a comprehensive action plan for developing a sophisticated and effective quality-driven customer care programme. Emphasis is placed upon strategic aspects, while covering the basics such as customer service point-of-sale, speed of delivery, follow-up, and on the ethos of total quality management and staff motivation in ensuring success.
The Management of Technological Innovation: Strategy and Practice
Mark Dodgson - 2000
Innovation has become the fundamental driver of competitiveness for firms of all sizes in virtually all business sectors and nations.The first edition of this book has become one of the most popular texts for students of innovation and technology management. This new edition sees David Gann and Ammon Salter join Mark Dodgson as authors, drawing on their combined experience of 60 years of researching and teaching MTI. It combinesthe most relevant theoretical analysis with contemporary and historical empirical evidence to provide a comprehensive, yet concise and readable, guide to the challenges of MTI.By explaining the innovation process the book reveals the broad scope of MTI and its importance for company survival, growth and sustainability. It describes how MTI has to be managed strategically and how this is successfully achieved by formulating and implementing strategy and delivering value.Chapters provide frameworks, tools and techniques, and case studies on managing: innovation strategy, communities, and networks, R&D, design and new product and service development, operations and production, and commercialization.Based on robust analysis, the book provides a wide range of empirical evidence from a huge diversity of case studies, with around fifty case studies newly written for this edition. It analyses MTI in all parts of the world, in companies large and small, and in services, manufacturing, andresource-based business sectors.This new edition has been fully revised and updated to reflect the latest teaching and research, and to ensure its continuing relevance to the contemporary world of MTI. It will be an important resource for academics, students, and managers throughout the world, is a recommended text for students ofinnovation and technology management at postgraduate and undergraduate level, and is particularly valuable for MBA courses.
Why We Really Love Dogs
Kim Levin - 2000
This poetic duet of picture and word celebrates the many facets of dogs-the silly things they do, the sweet way they look, the funny moves they make-which all combine to make them so darn lovable. Why We Really Love Dogs celebrates the myriad reasons people love their dogs. Because . . . *they compete for cuteness *they sit for cookies *they just plain look funny In America alone, 40 million people own more than 50 million dogs. Of those dedicated dog owners, about 13 million Americans say they're as attached to their dogs as they are to their best friends. Everyone who has ever treasured a favorite dog will appreciate this collection of heartwarming words and images to pay homage to the special human/pet bond.
The Copywriter's Bible
Alistair Crompton - 2000
The world's best copywriters explain some of the most famous advertising campaigns ever produced.
Where's the gift?
Nigel Bristow - 2000
How to achieve phenomenal success by discovering the gift in all feedback
From Chaos to Coherence: The Power to Change Performance
Doc Childre - 2000
It presents four dynamics of Inner Quality Management (IQM): internal self-management; coherent communication; boosting the organizational climate; and strategic processes and renewal.
Management Teams: Why They Succeed or Fail
Meredith Belbin - 2000
The Purposes of Money
Os Hillman - 2000
In a matter of months a series of crises entered the world of a successful advertising agency executive that would alter his life forever. These life-changing events led him to discover wrong priorities about money and how many people erroneously view money. He began to wrestle with questions like What is God's real purpose for money? If I don't have enough money, what is God trying to teach me? How do I know when I am in God's will as it relates to money? Why does God prosper some, while others still live in need? Can we trust God to provide when we don't have enough? Hillman looks at common fallacies that exemplify the belief system of many people and the four main purposes God has established for money. Questions are at the conclusion of each chapter, which provide opportunities for reflection or group discussion.
Business.Today
Stephen P. Robbins - 2000
Robbins is a best selling author of management and organizational behavior texts. In his new integrative, innovative introduction to business text, business.today, he uses a reader-friendly conversational writing style. This new text is already receiving praise for its integrated emphasis on careers, e-business, technology, ethics, globalization, and other evolving issues. Robbins offers comprehensive coverage of traditional functions of business--marketing, management, accounting, finance, --but with a fresh, real-world format, covering the functions where it makes sense, just as a business person would encounter them. The innovative approach of business today reflects the immense changes that have occurred in business practices. Robbins demonstrates that the new world of business is about identifying opportunities, creating viable strategies, building relationships, and providing quality goods and services.
Knock Your Socks Off Service Recovery
Ron Zemke - 2000
Building on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class recovery system. Enlivened by John Bush's witty illustrations, the book explains: * The economics of recovery--what it costs when you lose customers, and how little it can cost to win them back * The processes, policies, and technology a company must have to ensure an effective, real-time recovery system * The manager's role in sustaining an outstanding recovery system--through training, coaching, empowering, supporting, inspiring, and rewarding great service providers."
Internet Business Models and Strategies: Text and Cases
Allan Afuah - 2000
A guide to show how to value Internet efforts and create a business model, with 14 case studies from such companies as Microsoft, Netscape and HotMail.
Convergence: Integrating your Career, Community, Creativity and Calling
Brett Johnson - 2000
At this juncture in your life, you can have cause to say: "Yes! This is me; this is what my life is for." Convergence happens when individuals discover their unique blend of Career, Community, Creativity and Call. This discovery is often a result of deliberate decisions to submit, through steps of obedience and, to what one understands of God and his ways. We usually pass through seven seasons before coming to a point of Convergence. These seasons are crafted by God to shape us into a people prepared for his purposes. They include: Faith, Fearing and Hearing God, Discovering Your Gifts, Skills Building, Internal Integrity, (Re)choosing Your Spouse and The University of the Desert.
The American Bar Association Legal Guide for Small Business: Everything You Need to Know About Small Business, from Start-Up to Employment Laws to Financing and Selling
American Bar Association - 2000
This guide takes you from the day you start your business right through to the day you sell it or retire:Getting Started: Funding, Financing, Insurance, LocationTypes of Business Organizations: Sole Proprietorships, Partnerships, Corporations, Limited Liability, Options Franchising: Tips for Evaluating Opportunity, Franchise Agreements, Buying a Business Employees: Hiring, Laws Affecting Employees and Employers, Terminating Employees, Maintaining a Safe Business, Dealing with Customers, Extending CreditRunning the Business: Contracts, Special Terms and Strange Clauses, Contract Disputes, Scams, Protecting Intellectual Property Rights Taxes: Business Taxes, State and City Taxes, Knowing Your Rights Possible Endings: Getting a Lawyer, Retirement, Selling a Business Getting Help When You Need It: Knowing When You Need Legal Help, Choosing a Business Lawyer, How to Get More Information
The Leadership Solution
Jim Shaffer - 2000
Using examples, this work reveals how leaders confronted real business problems - and worked through these problems, connecting the dots to emerge more successful both as organizations and as leaders.
Lessons from the Sandbox: Using the 13 Gifts of Childhood to Rediscover the Keys to Business Success
Alan Gregerman - 2000
Shows how insights gained from children can help companies grow, innovate, improve the bottom line, and make magic with customers, employees, and shareholders.
Mischief Marketing: How The Rich, Famous & Successful Really Got Their Careers And Businesses Going (And How You Can, Too!)
Ray Simon - 2000
Filled with tons of creative, off-the-beaten-path tactics, lessons, and tips culled from the notorious exploits and ingenious high jinx pulled by many famous and successful folk, from Steven Spielberg to Estee Lauder and Mother Teresa.
The Insider's Guide to Grantmaking: How Foundations Find, Fund, and Manage Effective Programs
Joel J. Orosz - 2000
Written for program officers and of considerable value to grantseekers, this volume is the first and only practical guide to making foundation grants and developing essential skills for effective and ethical grantmaking. Author Joel J. Orosz provides:
The history, structure, and function of foundations in society.
The complex role that program officers play in their day-to-day activities.
Real-world advice on a myriad of tasks--from meeting with applicants and reviewing their proposals to assisting the funded project and managing foundation initiatives.
A useful overview for those new to the field, helps more experienced program officers to think more deeply about their work, and shares rich insights for the thousands of nonprofit leaders who pursue foundation grants.
Accounting Theory and Practice
M.W.E. Glautier - 2000
It provides a solid theoretical background and emphasizes the practical uses of accounting as an aid to decision-making.
Levi's Children: Coming to Terms with Human Rights in the Global Marketplace
Karl Schoenberger - 2000
Companies are being held responsible by human-rights advocates for the injustices that are the unintended side effects of economic globalization: union repression in China, forced labor in Burma, child workers in Pakistan, and sweatshop abuse throughout the developing world. Using the story of Levi Strauss & Company as a guide, Karl Schoenberger offers a highly readable assessment of the challenge that the human-rights scourge poses to international business. Schoenberger is sensitive to the interests of activists, politicians, and multinationals, and as a result his call for active corporate engagement and rigorous accountability in promoting the rights of overseas workers carries enormous resonance. Simultaneously impassioned and evenhanded, Levi's Children is a work of profound importance, one that may help us chart our course in the next century.
How to Become a Grant Writing Consultant
Beverly A. Browning - 2000
If you are looking for a start-up guide to enter this emerging home-based business, then this book is the one for you! This book is for budding entrepreneurs who are amazed, dazed and even crazed trying to figure out how to break into the field and make a full-time living writing grants and doing other grants-related consulting. It's short, but detailed and hits the target as the leader of "how-to" books in the consulting field!
Sales and Marketing Resumes for $100,000 Careers
Louise M. Kursmark - 2000
All resumes were written by professional resume writers who have been awarded the Master Resume Writer designation from the Career Masters Institute. The book also gives extensive advice on writing and polishing a powerful resume, writing cover letters, managing your job search, and using marketing and sales strategies to sell yourself into a $100,000 job. Also includes specific insights from recruiters, human resources personnel, and hiring managers.
Achieving Success Through Social Capital: Tapping the Hidden Resources in Your Personal and Business Networks
Wayne E. Baker - 2000
You can use it. You'll prosper if you do. Discover a step-by-step program for tapping the hidden resources in your business, professional, and personal networks: your social capital. Here, an expert on building connections shows how building rich social capital produces higher pay, faster promotions, better jobs, breakthrough ideas, new business opportunities, and profitable companies.You'll learn how to develop your own social capital and use it to attain your personal and professional goals and, in the process, enhance your own health and emotional well-being.
The Closers - Part 2
Ben Gay III - 2000
Beyond the set closes, planned presen-tations and objection nullifications contained in the first book, "The Closers-Part 2" shows you what successful, sophisticated salespeople really do with all of that basic information. If "The Closers" original book can double your income (it has for many salespeople!), "The Closers-Part 2" can double it again!
Inspecting a House
Rex Cauldwell - 2000
It includes a discussion of current building materials, heating, electrical and plumbing systems, foundations, and more. This book can help anyone determine the soundness of a house.
Critical Chain Project Management
Lawrence P. Leach - 2000
It provides project managers with expanded coverage on critical chain planning, multiple project selection and management, critical change project networks, new Agile and Lean techniques related to critical chain project management (CCPM), and effective strategies for bringing about the organizational change required to succeed with this breakthrough method. This cutting-edge work spells out all the CCPM techniques, tools, and theory managers need to develop critical chain solutions and apply them to their challenging projects. Moreover, the book helps managers master key project skills not covered in other critical chain books, such as scope control and risk management. MarketProject managers; senior managers; consultants; and university students in related courses.
Monkey Business: Are Yor Controlling Events or Are Events Controlling You?
William Oncken III - 2000
Sadly, many managers find themselves running outof time while their employees are running out of work.
Corps Business: The 30 Management Principles of the U.S. Marines
David H. Freedman - 2000
The result: Though often faced with extraordinarily dynamic and complex challenges, the Marines get the job done every time.Their secret? Don't think boot camp. Instead, the Marines have refined a wide-ranging system of management practices that have undergone continuous evolution under the most demanding conditions conceivable. Armed with these straightforward principles, any organization can achieve the high-impact responsiveness demanded by today's ultra-competitive, fast-changing business environments.In Corps Business, author David H. Freedman brings these principles--and their application to the business world--to light in clear, fascinating form. Freedman brings you along to observe, firsthand the high-speed Marine environment, where you'll take part in urban combat practice maneuvers, sit in on mission planning sessions, spend time on a "floating invasion party," and participate in a live-fire combat exercise. Along the way, you'll tap the wisdom of scores of Marines from three-star generals to grunts. Here are some examples:Managing by end-state--Tell people what needs to be accomplished and why, and leave the details to them.The 70-percent solution--It's better to decide quickly on an imperfect plan than to spend time considering every angle and roll out a perfect plan when it's too late.Authority on demand--While retaining a strong management pyramid, encourage people even at the lowest levels to make any and all decisions necessary to accomplish the mission when management guidance isn't at hand.Anyone facing entrenched or predatory competitors, short time frames, chaotic markets, and obstacles in every direction, has a simple choice: Learn to move fast, change on the fly, and inspire employees--or die. The Marines are here to help.With a foreword by Gen. Charles C. Krulak, Thirty-first Commandant of the United States Marine Corps.
Itil Service Support
Office of Government Commerce - 2000
It covers: change management; configuration management; help desk management; problem management; software release and rollout; and an explanation of the links between the disciplines.
The Switch Book: The Complete Guide to LAN Switching Technology
Rich Seifert - 2000
Written by an innovator who has been at the forefront of networking technology for more than two decades, this is a reference to LAN switching. From selecting the best commercial switching products to integration and management, it reports on enhancements in the technology - including information on link aggregation, virtual LANs, and Layer 3 switches. It supplies step-by-step guidance on how to apply switches to mixed technology environments.
The Flawless Consulting Fieldbook and Companion: AGuide to Understanding Your Expertise
Peter Block - 2000
Whether you work as a consultant or you work with consultants, this relentlessly practical guide will be your best friend as you discover how consulting influences your business- and real life-decisions and those of others.The Flawless Consulting Fieldbook and Companion is packed with: Sample scenarios Case studies Client-consultant dialogues Hands-on tools Action plans Implementation checklists Wow! A companion a business owner can't be without! The insights of 30 consultants the caliber of Peter Block is priceless.--Sue Mosby, principal, CDFM2 Architecture Inc.This book is a companion piece for both the desktop and bedside of those who do consulting full time or in their role as leader. I plan to keep this book close to me to both guide and inspire my work.--Phil Harkins, president, Linkage, Inc.
The Action Principles
Bill Fitzpatrick - 2000
If you have a tough mind and a compassionate heart, you can achieve extraordinary success. You have you. Without more college debt, without waiting for upticks in the economy, without hoping for raises or promotions, you can take back control of your career. You can research, plan and take decisive action based on your willingness to embrace self-reliance. You have you. Then, apply your tough, compassionate mindset to your personal life and build loving relationships and a great family. The Action Principles® present an outlook on how to live harmoniously yet comfortably amid the chaos of the modern world. They are 100 gems of action-oriented advice that can guide us in our lifelong quest for spiritual and mental growth, health and financial prosperity. The principles evolve from the important lessons to be learned from self-reliance. The principles offer us a perspective to assess where we are and where we want to go. Who selflessly cared or cares about you? It could be your parents, grandparents, teachers, coaches, clergy, a neighbor, older sibling, drill sergeant, or a boss. It was someone. There are many time-tested maxims embedded in the principles. They are reminders of past lessons learned. Reading and living the Action Principles® gives you a new opportunity to revitalize your life and do what you know you should be doing. Pass them on.The Action Principles® should help us to develop a mental and physical toughness to handle the rigors of everyday living as we work toward our goals. The Action Principles® should help us to develop a mental and physical softness expressed in an inner peace from the knowledge that we are doing our best.What is so inviting about the Action Principles®? The beneficial results are immediate. You don’t need to spend a year in graduate school, two days fasting or an hour chanting. Just stop, take a few deep breaths, read for a moment and think. You can change your life for the better in an instant. You can listen more, smile more, be more patient and volunteer more often. You can take the lead and be in control. Life is about choices. You can choose to be a better spouse, parent, friend, son, daughter, partner, employer, employee and citizen. You have the God given power to choose a life of self-improvement and a commitment to helping others. Included in this edition are Action Principles® written by the last seven American Presidents. Additionally, many leaders in government, religion, business, entertainment and sports, have contributed to the Action Principles® Leadership Project which can be found on Success.org.Embrace these Action Principles® and you will be a tough, thoughtful, spiritual person of action. You will be appreciated and respected. Yes, a full life of purpose, passion, prosperity and peace awaits your choice.
Performance Management: Key Strategies and Practical Guidelines
Michael Armstrong - 2000
By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool.
Human Performance Improvement: Building Practitioner Competence
William J. Rothwell - 2000
From the key concepts to implementation, the authors provide the fundamental tools and techniques to successfully apply HPI in organizations.