Is it?She says she agrees. Does she?The interview went great - or did it?He said he'd never do it again. But he did.Read this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you. You will discover:The ancient survival instincts that drive body languageWhy the face is the least likely place to gauge a person's true feelingsWhat thumbs, feet, and eyelids reveal about moods and motivesThe most powerful behaviors that reveal our confidence and true sentimentsSimple nonverbals that instantly establish trustSimple nonverbals that instantly communicate authorityFilled with examples from Navarro's professional experience, this definitive book offers a powerful new way to navigate your world.

    Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most – when people’s lives were at stake.Rooted in the real-life experiences of an intelligence professional at the top of his game, Never Split the Difference will give you the competitive edge in any discussion.

    David J. Lieberman, introduces a wonderful right-to-the-point book that shows readers how to put an end to boundary issues once and for all!A work colleague with whom you have only a casual relationship asks you to co-sign a loan for him . . . your neighbor asks you to keep her antisocial, flea-riddled cat for the weekend — again. We've all faced sticky situations like these — unreasonable demands on our time and inappropriate requests from family, friends, co-workers or casual acquaintances. We want to say No. We have the right to say No — always. And yet we don't. Maybe you tell yourself that you don’t want to make waves or ruffle feathers, or that it’s simply not worth it; but part of you simmers with anger and frustration that you didn’t speak up and do something— anything.Isn't it ironic how a two-year-old can bark a resounding and guilt-free NO! without batting an eye, yet we grown-ups often find ourselves saying Yes when we mean to say No? Or we say "Let me think about it . . .” and agonize for weeks over how to say, inevitably, No. We've all had our share of freeloaders, mooches, encroachers, interlopers, high-maintenance acquaintances — many of whom are repeat offenders. We've all had to deal with people who ask for favors that are inappropriate or unreasonable because they exceed the boundaries of our relationship with them. And we think, Why doesn't he realize he's crossing the line? The answer is: Because he doesn't know where the line is, or he doesn't care. The problem, as you're about to learn, is leaky boundaries. Some people have such permeable, poorly-defined boundaries that they have no concept of where they end and you begin. Some people will take No for an answer and that's the end of it. But some people don't. What do you do when the person on the other end of your No flat out refuses to accept your No?You'll discover exactly what to say as well as learn the underlying psychology that motivates them to always ask, and you to always give in!

     They can drag you down or Lift You Higher and Higher to better places than you could have dreamed of. Many people focus on improving their habits, and this can be useful, but it is very difficult to make a long-lasting positive change when you don’t have the Right Thoughts in mind. With this book You will learn what the Right Thoughts are, and they will help reveal the path to your best life. The 7 Thoughts to Live Your Life By will provide you with the most compelling Thoughts that have the power to help you Make Your Dreams into a Reality , find happiness, achieve success, overcome the obstacles on your path, and become your best self. Internationally bestselling author I. C. Robledo discovered the 7 Thoughts after suffering through a dark depression. While meditating one day, he asked himself how he could live a better life and the 7 Thoughts came to him in a flash of insight. He transformed his life with the 7 Thoughts and would like to help you to do the same. These Thoughts have also been found in religious and philosophical texts from the East to the West, and they have been supported through modern scientific findings. Are You ready to tap into an Eternal Wisdom that transcends any single era, philosophy, religion, or culture? Are You Ready to Awaken? When you learn the 7 Thoughts and master them, you will be ready to Awaken and be able to: Consciously use the 7 Thoughts to create a good, happy, peaceful, and meaningful life Understand that a simple Thought holds immense power, and can have effects on the other side of the world Be a great source of positive energy, and diminish or stop creating experiences of sorrow, anxiety, stress, and pain for yourself and for others Turn a Superpain into a Superpower, meaning to convert painful, difficult, or negative experiences into superpowers, or positive and desirable experiences Accept the Now, love the Now, and understand that the Now is all there is, rather than needing things to be some other way Discover your gift in order to give it away to the world Align your thoughts, words, actions, beliefs, values, and desires to become a unified, happy, and transcendent being Become a limitless being and shine with the stars with the 7 Thoughts to Live Your Life By. Pick up your copy today by scrolling to the top of the page and clicking BUY NOW.

    Impressing people wasn't helping him connect with anyone. He'd built a life of public isolation, yet he dreamed of meaningful relationships. So at forty years old he made a scary decision: to be himself no matter what it cost.Scary Close is an audiobook about the risk involved in choosing to impress fewer people and connect with more, about the freedom that comes when we stop acting and start loving. It is a story about knocking down old walls to create a healthy mind, a strong family, and a satisfying career. And it all feels like a conversation with the best kind of friend: smart, funny, true, important.Scary Close is Donald Miller at his best.

      The one who expects the world, but never remembers your birthday. The one who constantly ditches your dinner plans when you’re already halfway to the restaurant. The one who leaves you feeling exhausted, used and completely emotionally battered.   Why do we let these people into our lives? When is their friendship actually friend-shit? How do we dump these crappy companions?   This is the no-bullshit, essential guide for anyone devoting their precious time and energy into maintaining friendships with toxic friends. Using activities, truth bombs, and real-life examples, neuropscyhologist Dr Hannah Korrel will help you to identify the bad friends in your life, understand what true friendship should look like, learn how to attract the best people, and become the best friend you can be yourself.   Provocative, funny, and brutally honest, How To Break Up With Friends will change the way you look at friendship forever.

    Based on years of research and work with her own clients, Susan Elliott offers a proven plan that will help you to:Examine past relationships for unfinished business and negative patternsIdentify warning signs and red flagsKeep your standards and boundaries high, even when you're head over heelsWork through rejection, rebounding, and other bumps in the roadDecide when to take a relationship to the next level and when to say goodbyeWith practical rules, strategies, and self-assessments—including tips for dating as a parent and dating online—Getting Back Out There will help you transition from your split to a happy, healthy new relationship.

    Whether you're online, in a classroom, an office, a town hall—or just hoping to get through a family dinner with a stubborn relative—dialogue shuts down when perspectives clash. Heated debates often lead to insults and shaming, blocking any possibility of productive discourse. Everyone seems to be on a hair trigger.In How to Have Impossible Conversations, Peter Boghossian and James Lindsay guide you through the straightforward, practical, conversational techniques necessary for every successful conversation—whether the issue is climate change, religious faith, gender identity, race, poverty, immigration, or gun control. Boghossian and Lindsay teach the subtle art of instilling doubts and opening minds. They cover everything from learning the fundamentals for good conversations to achieving expert-level techniques to deal with hardliners and extremists. This book is the manual everyone needs to foster a climate of civility, connection, and empathy."This is a self-help book on how to argue effectively, conciliate, and gently persuade. The authors admit to getting it wrong in their own past conversations. One by one, I recognize the same mistakes in me. The world would be a better place if everyone read this book."  —Richard Dawkins, author of Science in the Soul and Outgrowing God

    No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.   John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.                                                                                                 QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of  FAQs that the author has received over the years.

    As Ferrazzi discovered early in life, what distinguishes highly successful people from everyone else is the way they use the power of relationships--so that everyone wins. In "Never Eat Alone," Ferrazzi lays out the specific steps--and inner mindset--he uses to reach out to connect with the thousands of colleagues, friends, and associates on his Rolodex, people he has helped and who have helped him. The son of a small-town steelworker and a cleaning lady, Ferrazzi first used his remarkable ability to connect with others to pave the way to a scholarship at Yale, a Harvard MBA, and several top executive posts. Not yet out of his thirties, he developed a network of relationships that stretched from Washington's corridors of power to Hollywood's A-list, leading to him being named one of Crain's 40 Under 40 and selected as a Global Leader for Tomorrow by the Davos World Economic Forum. Ferrazzi's form of connecting to the world around him is based on generosity, helping friends connect with other friends. Ferrazzi distinguishes genuine relationship-building from the crude, desperate glad-handling usually associated with "networking." He then distills his system of reaching out to people into practical, proven principles. Among them: Don't keep score: It's never simply about getting what you want. It's about getting what you want and making sure that the people who are important to you get what they want, too. "Ping" constantly: The Ins and Outs of reaching out to those in your circle of contacts all the time--not just when you need something. Never eat alone: The dynamics of status are the same whether you're working at a corporation or attending a society event-- "invisibility" is a fate worse than failure. In the course of the book, Ferrazzi outlines the timeless strategies shared by the world's most connected individuals, from Katherine Graham to Bill Clinton, Vernon Jordan to the Dalai Lama. Chock full of specific advice on handling rejection, getting past gatekeepers, becoming a "conference commando," and more, "Never Eat Alone" is destined to take its place alongside "How to Win Friends and Influence People" as an inspirational classic.

    Now, based on new research conducted with leaders, change makers and culture shifters, she’s showing us how to put those ideas into practice so we can step up and lead. Leadership is not about titles, status and power over people. Leaders are people who hold themselves accountable for recognising the potential in people and ideas, and developing that potential. This is a book for everyone who is ready to choose courage over comfort, make a difference and lead.When we dare to lead, we don't pretend to have the right answers; we stay curious and ask the right questions. We don't see power as finite and hoard it; we know that power becomes infinite when we share it and work to align authority and accountability. We don't avoid difficult conversations and situations; we lean into the vulnerability that’s necessary to do good work.But daring leadership in a culture that's defined by scarcity, fear and uncertainty requires building courage skills, which are uniquely human. The irony is that we're choosing not to invest in developing the hearts and minds of leaders at the same time we're scrambling to figure out what we have to offer that machines can't do better and faster. What can we do better? Empathy, connection and courage to start.Brené Brown spent the past two decades researching the emotions that give meaning to our lives. Over the past seven years, she found that leaders in organisations ranging from small entrepreneurial start-ups and family-owned businesses to non-profits, civic organisations and Fortune 50 companies, are asking the same questions:How do you cultivate braver, more daring leaders? And, how do you embed the value of courage in your culture?Dare to Lead answers these questions and gives us actionable strategies and real examples from her new research-based, courage-building programme.Brené writes, ‘One of the most important findings of my career is that courage can be taught, developed and measured. Courage is a collection of four skill sets supported by twenty-eight behaviours. All it requires is a commitment to doing bold work, having tough conversations and showing up with our whole hearts. Easy? No. Choosing courage over comfort is not easy. Worth it? Always. We want to be brave with our lives and work. It's why we're here.’

    Homesick—why? She was standing right in her own kitchen. She felt homesick, she realized, with love for home itself. “Of all the elements of a happy life,” she thought, “my home is the most important.” In a flash, she decided to undertake a new happiness project, and this time, to focus on home.And what did she want from her home? A place that calmed her, and energized her. A place that, by making her feel safe, would free her to take risks. Also, while Rubin wanted to be happier at home, she wanted to appreciate how much happiness was there already. So, starting in September (the new January), Rubin dedicated a school year—September through May—to making her home a place of greater simplicity, comfort, and love.  In The Happiness Project, she worked out general theories of happiness. Here she goes deeper on factors that matter for home, such as possessions, marriage, time, and parenthood. How can she control the cubicle in her pocket? How might she spotlight her family’s treasured possessions? And it really was time to replace that dud toaster. Each month, Rubin tackles a different theme as she experiments with concrete, manageable resolutions—and this time, she coaxes her family to try some resolutions, as well.  With her signature blend of memoir, science, philosophy, and experimentation, Rubin’s passion for her subject jumps off the page, and reading just a few chapters of this book will inspire readers to find more happiness in their own lives.

    It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood.While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success.In Everyone Communicates, Few Connect, Maxwell shares five principles and five practices to develop connection skills including:finding common ground;keeping your communication simple;capturing people’s interest;how to create an experience everyone enjoys;and staying authentic in all your relationships.Your ability to achieve results in any organization is directly tied to the leadership skills in your toolbox. Connecting is an easy-to-learn skill you can apply today in your personal, professional, and family relationships to start living your best life.

    Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want

    By sharing his own moments of anger, frustration, loneliness and loss, Derren reveals how it's possible to find consolation and compassion in our most challenging times.A Book of Secrets is a profound and practical guide to finding value in sadness and strength from what life throws at us - it is from the difficulty of life that we find meaning and grow.