You can get a cup at any caf, sandwich bar or restaurant anywhere. So how did Starbucks manage to reinvent coffee as a whole new experience, and create a hugely successful brand in the process? The Starbucks Story tells the brand's story from its origins in a Seattle fish market to its growing global presence today. This is a story that has unfolded quickly - at least in terms of conventional business development. Starbucks is a phenomenon. Unknown 15 years ago, it now ranks among the 100 most valuable brands in the world. It has become the quintessential brand of the modern age, built around the creation of an experience that can be consistently reproduced across the world. Originally published in 2004 as 'My Sister's A Barista: How they made Starbucks a home away from home', this new 2012 edition has been updated to bring the brand up to date.

    Want to know the secret to tackling tantrums and tears, stopping squabbles in seconds AND lay the foundations for your child's good mental health in the process?In There's No Such Thing As 'Naughty', mum to two young children, journalist and children's mental health advocate Kate Silverton shares her groundbreaking new approach to parenting under-fives that helps to make family life so much easier and and certainly a lot more fun!Kate's unique strategies, easy-to-follow scripts and simple techniques will enable you to manage those tricky everyday challenges with ease - and help you to enjoy the strongest bond possible with your child, both now and in the years ahead.Endorsed by leading figures in the field of children's mental health, at the heart of the book is a simple and revelatory way to understand how your child's brain develops and how it influences their behaviour.Rooted in the latest science - explained really simply - this engaging, accessible and warm parenting guide will redefine how you see and raise your children, with a new understanding that for under-fives, there can be no such thing as 'naughty'.

    Allen (U. of Colorado, Denver) takes categories of difference (gender, race, class, sexuality, age and ability) in turn to remind her students that each "matters," despite the traditions of prejudice. Each chapter includes questions for reflection. Annotation ©2004 Book News, Inc., Portland, OR

    The late Kaleel Jamison, one of the first women to enter the field of management consulting, experienced what she described as nibbles, little bites that life takes out of you--really attacks on your self confidence. Her longtime best selling book, The Nibble Theory, is a process for dealing with the world that moves the reader toward personal power and growth arising out of the unique values and strengths of each person. Kaleel cared deeply about the unique combination of gifts and talents that each of us brings to the world. She felt that she had a mission, and feared what would be lost if we, as individuals and organizations, did not take on the sacred responsibility of being, and supporting others in being, the biggest circles possible. That's what makes this book so important. --Frederick A. Miller, President and CEO, The Kaleel Jamison Consulting Group, Inc.

    This is a growing problem?possibly effecting over 25 percent of the US population?and a predictable one that can be managed and keep everyday problems from becoming high conflict disputes.

    Through fever, heartache, and isolation they labored to translate the Bible into the Nabak language. Then, on the eve of a New Testament in Nabak, Grace finds her husband murdered and her world decimated. Join Grace as she faces her darkest days and ultimately finds that God's grace is sufficient at all times.

    We may feel tired, cynical, numb, or like we can never do enough. These, and other symptoms, affect us individually and collectively, sapping the energy and effectiveness we so desperately need if we are to benefit humankind, other animals, and the planet itself. Through Trauma Stewardship, we are called to meet these challenges in an intentional way--not by becoming overwhelmed but by developing a quality of mindful presence. Joining the wisdom of ancient cultural traditions with modern psychological research, Lipsky offers a variety of simple and profound practices that will allow us to remake ourselves--and ultimately the world.

    Caroline Knapp addresses the following question: How does a woman know, and then honour, what it is she wants in a culture bent on shaping, defining and controlling women and their desires? She uses her own experiences as a powerful exploration of this issue.

    The topics may vary widely, from love to mental illness to the most recent "Florida Man" headline, but it's all in the same handwriting. Welcome to The Immortal Soul Salvage Yard.

    This "little green book," as it has come to be known to hundreds of thousands of C.O.A.'s and A.C.O.A.'s, is meant to help the reader understand the roles children in alcoholic families adopt, the problems they face in adulthood as a result, and what they can do to break the pattern of destruction.

    By laying out the most comprehensive model of APEST to date--one that incorporates deep theology as well as innovative practice--Hirsch once again demonstrates his almost uncanny capacity to change not only the conversation itself, but also the scorecard on how we understand calling, church, leadership, and organization.

    The good news is that social connection is innate and a cure for loneliness. In Together, the former Surgeon General will address the importance of community and connection and offer viable and actionable solutions to this overlooked epidemic.

    The more I drank to relieve my shame-based loneliness and hurt, the more I felt ashamed.” Shame is the motivator behind our toxic behaviors: the compulsion, co-dependency, addiction and drive to superachieve that breaks down the family and destroys personal lives. This book has helped millions identify their personal shame, understand the underlying reasons for it, address these root causes and release themselves from the shame that binds them to their past failures. Key Features This is not just a recovery book. Among other things, it is a classic book on identifying and working through unresolved family issues. Includes affirmations, visualizations, inner voice and feeling exercises. Strong supporting studies make this a popular book with counselors and other professionals. Completely updated and revised

    What would it take to change the lives of poor children—not one by one, through heroic interventions and occasional miracles, but in big numbers, and in a way that could be replicated nationwide? The question led him to create the Harlem Children’s Zone, a ninety-seven-block laboratory in central Harlem where he is testing new and sometimes controversial ideas about poverty in America. His conclusion: if you want poor kids to be able to compete with their middle-class peers, you need to change everything in their lives—their schools, their neighborhoods, even the child-rearing practices of their parents.Whatever It Takes is a tour de force of reporting, an inspired portrait not only of Geoffrey Canada but of the parents and children in Harlem who are struggling to better their lives, often against great odds. Carefully researched and deeply affecting, this is a dispatch from inside the most daring and potentially transformative social experiment of our time.

    There is only one solution that can reset the compass and right the ship, and that answer is only two words. With time running out, it’s up to David Ponder and a cast of history’s best and brightest minds to uncover this solution before it is too late. The catch? They are allowed only five tries to solve the ominous challenge. Readers first encountered David Ponder in the New York Times bestseller The Traveler’s Gift. Now, in The Traveler’s Summit, Andrews combines a riveting narrative with astounding history to show us the one thing we must do when we don’t know what to do.Released in a previous edition as The Final Summit.