Book picks similar to
Patient Safety: A Human Factors Approach by Sidney Dekker
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business
human-factors
HBR Guide to Delivering Effective Feedback (HBR Guide Series)
Harvard Business Review - 2016
But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?Whether you’re commending exemplary work or addressing problem behavior, the
HBR Guide to Delivering Effective Feedback
provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to:• Establish trust with your direct reports• Assess their performance fairly• Emphasize improvement, even in criticism• React calmly to a defensive feedback recipient• Recognize and motivate star performers• Create individualized development plansArm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
9 Things a Leader Must Do: How to Go to the Next Level--And Take Others With You
Henry Cloud - 2005
Henry Cloud presents a simple yet profound roadmap to help leaders-and those who want to become leaders-arrive at greater levels of personal growth and corporate influence than they previously thought were possible. The good news for all of us is that leadership success is not limited to vague notions of "charisma" nor traditional advantages like graduate degrees and connections, but much more to a pattern of thinking and moving forward that learns from mistakes and stays focused on goals.
HBR's 10 Must Reads for New Managers (with bonus article "How Managers Become Leaders" by Michael D. Watkins) (HBR's 10 Must Reads)
Linda A. Hill - 2017
We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you transition from being an outstanding individual contributor to becoming a great manager of others.
This book will inspire you to:
Develop your emotional intelligence
Influence your colleagues through the science of persuasion
Assess your team and enhance its performance
Network effectively to achieve business goals and for personal advancement
Navigate relationships with employees, bosses, and peers
Get support from above
View the big picture in your decision making
Balance your team’s work and personal life in a high-intensity workplace
This collection of articles includes “Becoming the Boss,” by Linda A. Hill; “Leading the Team You Inherit,” by Michael D. Watkins; “Saving Your Rookie Managers from Themselves,” by Carol A. Walker; “Managing the High-Intensity Workplace,” by Erin Reid and Lakshmi Ramarajan; “Harnessing the Science of Persuasion,” Robert B. Cialdini; “What Makes a Leader?” by Daniel Goleman; “The Authenticity Paradox,” by Herminia Ibarra; “Managing Your Boss,” by John J. Gabarro and John P. Kotter; “How Leaders Create and Use Networks,” by Herminia Ibarra and Mark Lee Hunter; “Management Time: Who’s Got the Monkey?” by William Oncken, Jr., and Donald L. Wass; and BONUS ARTICLE: “How Managers Become Leaders,” by Michael D. Watkins.
Behavioral Investment Counseling
Nick Murray - 2008
Is this your leisure? Just what will you do then? Having extra or spare time is extremely amazing. You can do every little thing without force. Well, we intend you to spare you few time to review this e-book Behavioral Investment Counseling By Nick Murray This is a god e-book to accompany you in this leisure time. You will not be so tough to know something from this e-book Behavioral Investment Counseling By Nick Murray A lot more, it will assist you to obtain better details and also encounter. Also you are having the excellent tasks, reviewing this e-book Behavioral Investment Counseling By Nick Murray will not include your mind.
What Happens in Vegas Stays on YouTube
Erik Qualman - 2013
Reputations are dying. Don't let it happen to your company, your team, or your family. You need to turn this potential liability into leadership, and you need to start today. Learn the art and science behind why digital reputations are determining: business winners and losers, your child's future, effective vs. ineffective CEOs & school teachers, your team's culture, church congregation sizes, your next job, everything..
Surfing the Edge of Chaos: The Laws of Nature and the New Laws of Business
Richard Tanner Pascale - 2000
It offers a bold new way of thinking about and responding to the personal and strategic challenges everyone in business faces these days.
Tales From The Bedside: True Stories From A Night-Shift ICU Nurse
Stephanie Klipple - 2016
Her stories will captivate you, make you laugh, warm your heart, shake your head, and just maybe... will inspire you, too. Step inside to go behind the scenes of a world unlike any other in the healthcare industry. "Cynics do not contribute. Skeptics do not create. Doubters do not achieve." - Gordon B. Hinckley "Be amusing: never tell unkind stories; above all, never tell long ones." - Benjamin Disraeli • Download your Free Kindle App, now. Read Kindle books on any device (smartphone, tablet, pc).
Find Your Yellow Tux: How to Be Successful by Standing Out
Jesse Cole - 2017
Start standing out. Whether in school, factories, or corporate offices, people are in a mad rush to the middle, going about their business and fitting in. The problem is, while you may feel as if you’re doing your own thing, you’re not—you’re doing what’s expected of you. To stand out, take whatever you think is normal, and do the exact opposite. In Find Your Yellow Tux, Jesse Cole, in-demand speaker and baseball ringleader, shares how you can achieve amazing things by doing the unexpected. Using examples from his life and the lives of his heroes—P. T. Barnum, Walt Disney, and MLB owner Bill Veeck—Cole shows how to reinvigorate your goals, reignite your passions, and excel in business and beyond. The time to break the mold is now—with Find Your Yellow Tux, you'll discover how to find joy and success in everything you do.
Did He Save Lives?: A Surgeon's Story
David Sellu - 2019
There followed a sequence of extraordinary events that led to David being prosecuted and convicted for the patient’s death and sent to prison. His licence to practise medicine was suspended, his career cut short. Events that took place later showed that this was an unfair trial with tinges of racism, and he won an appeal against his conviction and is now a free man. But the damage had already been done.
This book tells his extraordinary story for the first time, in his own words.
Your World-Class Assistant: Hiring, Training, and Leveraging an Executive Assistant
Michael Hyatt - 2019
Doing the Right Things Right: How the Effective Executive Spends Time
Laura Stack - 2016
Effectiveness, Stack says, is identifying and achieving the best objectives for your organization doing the right things. Efficiency is accomplishing them with the least amount of time, effort, and cost doing things right. If you're not clear on both, you're wasting your time. As Drucker put it, There is nothing so useless as doing efficiently that which should not be done at all. Stack's 3T Leadership offers twelve practices that will enable executives to be effective and efficient, grouped into three areas where leaders spend their time: Strategic Thinking, Teamwork, and Tactics. With her expert advice, you'll get scores of new ideas on how you, your team, and your organization can boost productivity."
Business Law: The Ethical, Global, and E-Commerce Environment
Jane P. Mallor - 1997
The cases in the 15th edition are excerpted and edited by the authors. The syntax is not altered, therefore retains the language of the courts. As in recent previous editions, the 15th edition includes a mix of actual AND hypothetical cases. This text is our most research-based Business Law text.
Answering 911: Life in the Hot Seat
Caroline Burau - 2006
You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor’s clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn’t stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean—that she must continue to care and, at times, learn how to let go.
How Cool Brands Stay Hot: Branding to Generation Y
Joeri Van Den Bergh - 2011
Three times the size of Generation X, they have a much bigger impact on society and business. In How Cool Brands Stay Hot, Joeri Van den Bergh and Mattias Behrer address what drives Generation Y as consumers and how marketers can develop the right brand strategies to reach this generation of 16-33 year olds.The authors' insights on what drives the consumer preferences of this new "Dot-com" generation are based on interviews with 5,000 Generation Y consumers. This new research provides understanding of the consumer psychology and behavior of the generation also known as the "Millennials." It helps marketers connect with the new generation of consumers by understanding their likes and dislikes, and guides them on advertising, marketing, and branding relevant to them.How Cool Brands Stay Hot contains guidance and checklists for marketing plans and campaigns, as well as case studies of Nokia, Nivea, PlayStation, Coca Cola, Volkswagen, Smirnoff, Red Bull, H&M, and Levi's. It offers creative and effective ideas on how to position, develop and promote brands to one of the largest and most influential generations of consumers today.Visit the website at http://www.howcoolbrandsstayhot.com/