Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States


Albert O. Hirschman - 1970
    Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one, "exit," is for the member to quit the organization or for the customer to switch to the competing product, and the other, "voice," is for members or customers to agitate and exert influence for change "from within." The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, "having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little."

The Semi-Sovereign People: A Realist's View of Democracy in America


E.E. Schattschneider - 1975
    This book is an attempt to formulate a theory of political organization, a theory about the relation between organization and conflict, the relation between political organization and democracy, and the organizational alternatives open to the American people.

Propa Propaganda


Benjamin Zephaniah - 1996
    He has released several records, including one with Bob Marley and the Wailers. His plays have been widely performed, and he has presented, appeared in, or been the subject of, numerous TV programs, including the East Enders. His other poetry books include The Dread Affair and City Psalms (Bloodaxe/Dufour).

Flawless Execution: Use the Techniques and Systems of America's Fighter Pilots to Perform at Your Peak and Win the Battles of the Business World


James D. Murphy - 2005
    At Mach 2, the instrument panel of an F-15 is screaming out information, the horizon is a blur, the wingman is occupied, the jet is hanging on the edge -- and yet fighter pilots routinely handle the stress. It's not much different in today's unforgiving business world. One slipup and your company is bankrupt before your employees know what hit them.What works on the squadron level for F-15 pilots will also work for your marketing team, sales force, or research and development group. By analyzing the work environment and attacking its centers of gravity in parallel, you'll begin to utilize the Plan-Brief-Execute-Debrief-Win cycle that will rapidly impact your business's future success. U.S. fighter squadrons have been using this program for nearly fifty years to reduce their mistake rate, cut casualties and equipment losses, and rack up an envious victory record. Now, with Flawless Execution, your business can too.

Here Comes Everybody: The Power of Organizing Without Organizations


Clay Shirky - 2008
    'Here Comes Everybody' is an examination of how the spread of new forms of social interaction enabled by technology is changing the way humans form and exist within groups, with profound long-term economic and social effects, for good and for ill.

Inadequate Equilibria: Where and How Civilizations Get Stuck


Eliezer Yudkowsky - 2017
    The story only ends there, however, if you’re fortunate enough to live in an adequate civilization.Eliezer Yudkowsky’s Inadequate Equilibria is a sharp and lively guidebook for anyone questioning when and how they can know better, and do better, than the status quo. Freely mixing debates on the foundations of rational decision-making with tips for everyday life, Yudkowsky explores the central question of when we can (and can’t) expect to spot systemic inefficiencies, and exploit them.

Democracy in What State?


Giorgio AgambenWilliam McCuaig - 2009
    Giorgio Agamben traces the tense history of constitutions and their coexistence with various governments. Alain Badiou contrasts current democratic practice with democratic communism. Daniel Bensaid ponders the institutionalization of democracy, while Wendy Brown discusses the democratization of society under neoliberalism. Jean-Luc Nancy measures the difference between democracy as a form of rule and as a human end, and Jacques Ranci're highlights its egalitarian nature. Kristin Ross identifies hierarchical relationships within democratic practice, and Slavoj Zizek complicates the distinction between those who desire to own the state and those who wish to do without it.Concentrating on the classical roots of democracy and its changing meaning over time and within different contexts, these essays uniquely defend what is left of the left-wing tradition after the fall of Soviet communism. They confront disincentives to active democratic participation that have caused voter turnout to decline in western countries, and they address electoral indifference by invoking and reviving the tradition of citizen involvement. Passionately written and theoretically rich, this collection speaks to all facets of modern political and democratic debate.

Superforecasting: The Art and Science of Prediction


Philip E. Tetlock - 2015
    Unfortunately, people tend to be terrible forecasters. As Wharton professor Philip Tetlock showed in a landmark 2005 study, even experts’ predictions are only slightly better than chance. However, an important and underreported conclusion of that study was that some experts do have real foresight, and Tetlock has spent the past decade trying to figure out why. What makes some people so good? And can this talent be taught?   In Superforecasting, Tetlock and coauthor Dan Gardner offer a masterwork on prediction, drawing on decades of research and the results of a massive, government-funded forecasting tournament. The Good Judgment Project involves tens of thousands of ordinary people—including a Brooklyn filmmaker, a retired pipe installer, and a former ballroom dancer—who set out to forecast global events. Some of the volunteers have turned out to be astonishingly good. They’ve beaten other benchmarks, competitors, and prediction markets. They’ve even beaten the collective judgment of intelligence analysts with access to classified information. They are "superforecasters."   In this groundbreaking and accessible book, Tetlock and Gardner show us how we can learn from this elite group. Weaving together stories of forecasting successes (the raid on Osama bin Laden’s compound) and failures (the Bay of Pigs) and interviews with a range of high-level decision makers, from David Petraeus to Robert Rubin, they show that good forecasting doesn’t require powerful computers or arcane methods. It involves gathering evidence from a variety of sources, thinking probabilistically, working in teams, keeping score, and being willing to admit error and change course. Superforecasting offers the first demonstrably effective way to improve our ability to predict the future—whether in business, finance, politics, international affairs, or daily life—and is destined to become a modern classic.

Confessions of a Recovering Engineer: Transportation for a Strong Town


Charles L. Marohn Jr. - 2021
    Marohn Jr. delivers an accessible and engaging exploration of America's transportation system, laying bare the reasons why it no longer works as it once did, and how to modernize transportation to better serve local communities.You'll discover real-world examples of poor design choices and how those choices have dramatic and tragic effects on the lives of the people who use them. You'll also find case studies and examples of design improvements that have revitalized communities and improved safety.This important book shows you:The values of the transportation professions, how they are applied in the design process, and how those priorities differ from those of the public. How the standard approach to transportation ensures the maximum amount of traffic congestion possible is created each day, and how to fight that congestion on a budget. Bottom-up techniques for spending less and getting higher returns on transportation projects, all while improving quality of life for residents. Perfect for anyone interested in why transportation systems work - and fail to work - the way they do, Confessions of a Recovering Engineer is a fascinating insider's peek behind the scenes of America's transportation systems.

Our Class: Trauma and Transformation in an American Prison


Chris Hedges - 2021
    In his first class at East Jersey State Prison, where students read and discussed plays by Amiri Baraka and August Wilson, among others, his class set out to write a play of their own. In writing the play, Caged, which would run for a month in 2018 to sold-out audiences at The Passage Theatre in Trenton, New Jersey, and later be published, students gave words to the grief and suffering they and their families have endured, as well as to their hopes and dreams. The class’s artistic and personal discovery, as well as transformation, is chronicled in heartbreaking detail in Our Class. This “magnificent” (Cornel West, author of Race Matters) book gives a human face and a voice to those our society too often demonizes and abandons. It exposes the terrible crucible and injustice of America’s penal system and the struggle by those trapped within its embrace to live lives of dignity, meaning, and purpose.

The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations


Ori Brafman - 2006
    But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new starfish.What’s the hidden power behind the success of Wikipedia, Craigslist, and Skype? What do eBay and General Electric have in common with the abolitionist and women’s rights movements? What fundamental choice put General Motors and Toyota on vastly different paths? How could winning a Supreme Court case be the biggest mistake MGM could have made?After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships.The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed). It reveals how established companies and institutions, from IBM to Intuit to the US government, are also learning how to incorporate starfish principles to achieve success. The book explores:* How the Apaches fended off the powerful Spanish army for 200 years* The power of a simple circle* The importance of catalysts who have an uncanny ability to bring people together * How the Internet has become a breeding ground for leaderless organizations* How Alcoholics Anonymous has reached untold millions with only a shared ideology and without a leaderThe Starfish and the Spider is the rare book that will change how you understand the world around you.

Ever the Diplomat


Sherard Cowper-Coles - 2012
    For over thirty years Sherard Cowper-Coles was on the diplomatic front line in a distinguished career that took him from the corridors of power in Whitehall to a string of high-profile around the world. Entering the Foreign Office in 1977, he took up postings in Beirut, Alexandria and Cairo, Washington, Paris, and Hong Kong, his globe-trotting punctuated with spells in London, where the young diplomat had a baptism of fire writing foreign affairs speeches for Geoffrey Howe and Margaret Thatcher. In 1999, under the New Labour government and Prime Minister Tony Blair, he was made Principal Private Secretary to the irascible Foreign Secretary Robin Cook, providing the book with some of its most hilarious sequences. His career culminated in a succession of ambassadorial posts as Our Man in Israel, Saudi Arabia and finally Afghanistan. 'Ever the Diplomat' is his revealing and witty account of half a lifetime in diplomacy.

Break It Up: Secession, Division, and the Secret History of America's Imperfect Union


Richard Kreitner - 2020
    The novel and fiery thesis of Break It Up is simple: the United States has never lived up to its name--and never will. The disunionist impulse may have found its greatest expression in the Civil War, but as Break It Up shows, the seduction of secession wasn't limited to the South or the nineteenth century. With a scholar's command and a journalist's curiosity, Kreitner takes readers on a revolutionary journey through American history, revealing the power and persistence of disunion movements in every era and region. Each New England town after Plymouth was a secession from another; the thirteen colonies viewed their Union as a means to the end of securing independence, not an end in itself; George Washington feared separatism west of the Alleghenies; Aaron Burr schemed to set up a new empire; John Quincy Adams brought a Massachusetts town's petition for dissolving the United States to the floor of Congress; and abolitionist William Lloyd Garrison denounced the Constitution as a pro-slavery pact with the devil. From the cold civil war that pits partisans against one another to the modern secession movements in California and Texas, the divisions that threaten to tear America apart today have centuries-old roots in the earliest days of our Republic. Richly researched and persuasively argued, Break It Up will help readers make fresh sense of our fractured age.

Governing the Commons: The Evolution of Institutions for Collective Action


Elinor Ostrom - 1990
    Both state control and privatization of resources have been advocated, but neither the state nor the market have been uniformly successful in solving common pool resource problems. After critiquing the foundations of policy analysis as applied to natural resources, Elinor Ostrom here provides a unique body of empirical data to explore conditions under which common pool resource problems have been satisfactorily or unsatisfactorily solved. Dr. Ostrom first describes three models most frequently used as the foundation for recommending state or market solutions. She then outlines theoretical and empirical alternatives to these models in order to illustrate the diversity of possible solutions. In the following chapters she uses institutional analysis to examine different ways--both successful and unsuccessful--of governing the commons. In contrast to the proposition of the tragedy of the commons argument, common pool problems sometimes are solved by voluntary organizations rather than by a coercive state. Among the cases considered are communal tenure in meadows and forests, irrigation communities and other water rights, and fisheries.

Thinking in Time: The Uses of History for Decision-Makers


Richard E. Neustadt - 1986
    "An illuminating guide to the use and abuse of history in affairs of state".--Arthur Schlesinger.