Book picks similar to
The Pfeiffer Book of Successful Conflict Management Tools by Jack Gordon
communication
conflict
conflict-and-teaching-bookshelf
organizational-development
Effortless Small Talk: Learn How to Talk to Anyone, Anytime, Anywhere... Even If You're Painfully Shy
Andy Arnott - 2014
I would awkwardly blunder my way through conversations and always end up embarrassing myself. However, instead of accepting my awful social skills as “part of me” I decided to overcome them and master small talk. And You Can Master Small Talk Too… In this book I detail everything I did to overcome my fear and inability to make small talk, so that you can do it too. You can pick up this book, read through it and have an actionable step-by-step structure to follow so you can master small talk. If you follow the simple structure and easy strategies I lay out then you will be able to converse with anyone, anytime, anywhere. I studied everything from esteemed psychologists all the way to pick-up artists so I could find the simplest ways to conquer my fears. Everything in this book has been boiled down to its simplest form and then molded into actionable steps. This means you don’t need to spend countless hours researching, reading and testing techniques, I did all that for you. You just need to read this book. As you work through the book you will learn the following: - The simplest, most actionable strategies for mastering small talk - How to effortlessly ‘open’ any conversation, no matter where you are - How to control your body language to make people want to talk to you - How to use small talk to get ahead in life - Simple psychological hacks to instantly improve your mood and radiate confidence - How to make other people want to talk to you And much, much more. But Why is Small Talk So Important Well, here's the funny thing… Most people don’t think small talk is important at all, but that’s because they aren’t aware just how powerful it is. If you learn to master small talk then you can use it to better your life in an almost infinite number of ways. Small talk can be used to do any of the following, and much more: - Get a new promotion at work - Meet a new romantic partner - Network with incredible people - Avoid being the awkward one at the party And that is only scratching the surface. So, if you hate how awkward you are in social situations and wish you could change, let me help you. I wrote this book to help people who were in the exact situation I was in just a few years ago. So, don’t let your poor social skills hold you back in life and cripple you. Instead, learn to master small talk. Buy the book now and learn how to make effortless small talk with anyone, anywhere, anytime. Click the “buy now” button and start conquering your fears and inabilities right now. I look forward to helping you on your journey.
Who Will Do What by When?: How to Improve Performance, Accountability and Trust with Integrity
Tom Hanson - 2005
Join him as he races to learn the fundamentals of team and personal effectiveness before he loses his job - and the woman he loves.Along the way you'll arm yourself with the tools you need to cut through the daily tangled web of organizational politics and interpersonal issues that hinder performance. You'll learn to: Use the "Integrity Tools" to boost performance, trust and personal power Hold others accountable without being overbearing Evoke sustainable, outstanding performance in teams
Leadership and the New Science: Discovering Order in a Chaotic World
Margaret J. Wheatley - 1992
In this new edition, Margaret Wheatley describes how the new science radically alters our understanding of the world and how it can teach us to live and work well together in these chaotic times. We live in a time of chaos, rich in potential for new possibilities. A new world is being born. We need new ideas, new ways of seeing, and new relationships to help us now. New science--the new discoveries in biology, chaos theory, and quantum physics that are changing our understanding of how the world works--offers this guidance. It describes a world where chaos is natural, where order exists for free. It displays the intricate webs of cooperation that connect us. It assures us that life seeks order, but uses messes to get there.This book will teach you how to move with greater certainty and easier grace into the new forms of organizations and communities that are taking shape. You'll learn that:- Relationships are what matters--even at the subatomic level - Life is a vast web of interconnections where cooperation and participation are required - Chaos and change are the only route to transformationIn this expanded edition, Wheatley provides examples of how non-linear networks and self-organizing systems are flourishing in the modern world. In the midst of turbulence, Wheatley shows, we create work and lives rich in meaning.
The Little Book of Circle Processes: A New/Old Approach To Peacemaking
Kay Pranis - 2005
This peacemaking practice draws on the ancient Native American tradition of a talking piece and combines that with concepts of democracy and inclusivity.Peacemaking circles are used in neighborhoods to provide support for those harmed by crime and to decide sentences for those who commit crime, in schools to create positive classroom climates and resolve behavior problems, in the workplace to deal with conflict, and in social services to develop more organic support systems for people struggling to get their lives together. The circle process hinges on storytelling. It is an effort bringing astonishing results around the country. Chapters include:Circles in PracticeA Circle Story—Finding a Way to Move Forward after a Workers StrikeFoundations of CirclesA Circle Story—Finding Understanding in the ClassroomKey Elements of CirclesA Circle Story—Finding Healing from Violent CrimeOrganizing a Talking CircleA Circle Story—Finding Respect Across GenerationsCircles in PerspectiveA Circle Story—Finding Connection within FamilyA title in The Little Books of Justice and Peacebuilding Series.
Before Enigma (A Kindle Single)
David Boyle - 2015
But there is one other crucial factor, which is much less well known. The same team had done it before. The truth is that many of those most closely involved in cracking the Enigma code – Alistair Denniston, Frank Birch, Dilly Knox – had wrestled with German naval codes for most of the First World War. By the end of the war they had been successfully cracking a new code every day, from their secret Room 40 at the Old Admiralty Building, in a London blacked out for Zeppelin Raids.The techniques they developed then, the ideas that they came to rely on, the people they came to trust, had been developed the hard way, under intense pressure and absolute secrecy during World War I. Before Enigma tells their story and explains how they managed to crack the supposedly indecipherable code. The book outlines the capture of the Magdeburg and the Hobart, discusses the use of cracked codes to bring German fleets to battle at Dogger Bank and Jutland, and focuses on individuals such as Winston Churchill and Admiral Sir Reginald ‘Blinker’ Hall and their importance in the development of a British naval code tradition. Praise for David Boyle ‘Exhilarating’ - Daily Mail David Boyle is a British author and journalist who writes mainly about history and new ideas in economics, money, business and culture. He lives in Crystal Palace, London. His books include Alan Turing: Unlocking the Enigma, Operation Primrose, Rupert Brooke: England’s Last Patriot, Peace on Earth: The Christmas Truce of 1914, Jerusalem: England’s National Anthem and Unheard Unseen: Warfare in the Dardanelles .Endeavour Press is the UK's leading independent digital publisher. For more information on our titles please sign up to our newsletter at www.endeavourpress.com. Each week you will receive updates on free and discounted ebooks. Follow us on Twitter: @EndeavourPress and on Facebook via http://on.fb.me/1HweQV7. We are always interested in hearing from our readers. Endeavour Press believes that the future is now.
Made to Stick (Chapter 4: Credible): Why Some Ideas Survive and Others Die
Chip Heath - 2008
Offer people the chance to test your ideas themselves–a “try before you buy” philosophy. People want to believe your ideas, so give them a reason to. Examples include the Nobel-winning scientist no one believed, flesh-eating bananas, and the human-scale principle.
Cross-Cultural Conflict: Building Relationships for Effective Ministry
Duane Elmer - 1993
It requires new ways of thinking and interpreting the world. When conflict arises, as it often does, the issues become even more confusing. Without a good understanding of how different cultures handle conflict, our best intentions may only make matters worse. With a particular focus on Asian and Hispanic cultures (at home and around the world) and on African culture, Duane Elmer walks readers through various types of conflict and shows how they can be handled effectively and appropriately. Elmer gives numerous stories and examples from his experience and from others' to show how handling conflict well builds solid relationships. With an eye out for biblical principles, he looks at a variety of sticky questions in Scripture. This is a book not just of theory but of practical models of conflict resolution. Pastors, evangelists, businesspeople, missionaries, students--anyone who wants to communicate more effectively with neighbors and colleagues--will find this book immensely helpful.
A Simple Guide To Sketchnoting: How To Use Visual Thinking in Daily Life to Improve Communication & Problem Solving
Alessio Bresciani - 2018
Updated at the end of 2018, this guide offers practical strategies to apply sketchnoting in daily life. Within this guide readers will: - Understand why visual thinking belongs in every boardroom- Discover what’s in every sketchnoter’s toolkit- Learn how to sketchnote through practical exercises- See the 9 common patterns for creating sketchnotes- Build your own toolkit in analogue or digitalIncludes dozens of illustrations and new online access to Exercise Sheets for those wanting to practice the essentials in their own way. This is not a long book. It is designed for the busy people seeking a rapid overview of methods and principles from a someone who has developed and used these skill over the last five years.
The Six Conversations of a Brilliant Manager
Alan J. Sears - 2019
Sears distils over 20 years’ experience as a management consultant and coach into six simple conversational structures that cover every management situation. A natural storyteller with a great narrative gift, Sears delivers his message in an entirely unique manner – as a work of business fiction. In this compelling and highly instructive tale you can follow the journey of newly promoted Operations Manager Sam Mitchell as he faces the everyday pressures and challenges of managing a team, and then relate his experiences to real life scenarios in your workplace. Conversation #1 – What can you do about that? Conversation #2 – Who should really own this? Conversation #3 – How should we be behaving? Conversation #4 – Who’s really doing this? Conversation #5 – Where are we heading? Conversation #6 – How are we doing? This highly practical guide concludes with a simple how-to chapter, explaining why and how each conversation works, and when to use them, as well as providing accompanying tips and techniques. The Six Conversations of a Brilliant Manager is an instantly-applicable and hugely powerful toolkit for every manager and HR department looking to get the very best out of their people.
Model Business Letters, E Mails & Other Business Documents
Shirley Taylor - 1998
A comprehensive, easy-to-use reference book packed with valuable information, useful techniques, practical tips and guidelines.
Reflect & Relate: An Introduction to Interpersonal Communication
Steven McCornack - 2005
With an emphasis on critical self-reflection, Reflect & Relate gives students the practical skills to work through life's many challenges using better interpersonal communication. The sound theory, clear explanations, lively writing, practical activities, and vibrant design all work toward a single goal: Teaching students to make better communication choices so they can build happier and healthier interpersonal relationships.
The Little Book of Restorative Justice in Education: Fostering Responsibility, Healing, and Hope in Schools
Katherine Evans - 2016
The wisdom embedded within its principles and practices is being welcomed at a time when exclusionary discipline and zero tolerance policies are recognized as perpetuating student apathy, disproportionality, and the school-to-prison pipeline.Relying on the wisdom of early proponents of restorative justice, the daily experiences of educators, and the authors’ extensive experience as classroom teachers and researchers, this Little Book guides the growth of restorative justice in education (RJE) into the future. Incorporating activities, stories, and examples throughout the book, three major interconnected and equally important aspects of restorative justice in education are explained and applied: creating just and equitable learning environments; building and maintaining healthy relationships; healing harm and transforming conflict. Chapters include:The Way We Do ThingsA Brief History of Restorative Justice in EducationBeliefs and Values in Restorative Justice in EducationCreating just and Equitable Learning EnvironmentsNurturing Healthy relationshipsRepairing Harm and Transforming ConflictA Tale of Two Schools: Thoughts and SustainabilityThe Little Book of Restorative Justice in Education is a reference that practitioners can turn to repeatedly for clarity and consistency as they implement restorative justice in educational settings.
World War 1: A Captivating Guide to the First World War, Including Battle Stories from the Eastern and Western Front and How the Treaty of Versailles in 1919 Impacted the Rise of Nazi Germany
Captivating History - 2019
The death toll was like nothing experienced before, and it is estimated that over 11 million soldiers were killed, wounded, or went missing, and many of those bodies have never been found. Regardless of how people remember the First World War, and whether or not they romanticize the life of a soldier on the front lines, it is important that the world never forgets this brutal and bloody conflict. The tumult and chaos that remained in the wake of the First World War had far-reaching and devastating consequences, not just for Europe and the survivors of the war, but for the entire world. The ruins of Europe provided a fertile breeding ground for fierce nationalism, which led to the rise of the Third Reich and allowed the evil of Adolf Hitler to go unchecked for far too long. In World War 1: A Captivating Guide to the First World War, Including Battle Stories from the Eastern and Western Front and How the Treaty of Versailles in 1919 Impacted the Rise of Nazi Germany, you will discover topics such as
The Fatal Shots That Set the Stage for War
The Western Front and the First Battle of Marne
War in the Trenches
The Eastern Front and the Battle of Tannenberg
The Battle of Ypres and the Christmas Truce
Second Battle of Ypres and the Introduction of Chemical Warfare
Chemical Warfare on the Western Front
My Boy Jack, the Very Human Cost of the First World War
The Gallipoli Campaign
The Battle of Jutland
The Decline of the Russian Empire
The Battle of Verdun
The Battle of the Somme
America Joins the War
The Final Days of the War and the Treaty of Versailles
World Leaders Who Played a Pivotal Role in the First World War
And much, much more!
So if you want to learn more about World War 1, scroll up and click the "add to cart" button!
Organization Theory: Modern, Symbolic, and Postmodern Perspectives
Mary Jo Hatch - 1997
It encourages an even-handed appreciation of the different perspectives contributing to our knowledge of organizations and challenges readers to broaden their intellectual reach.