Book picks similar to
Lead with Your Customer: Transform Culture and Brand Into World-Class Excellence by Mark David Jones
nonfiction
customer-centric
hpd-25lred_small5
kiwanis
It's Personal: Five Questions You Should Answer to Give Every Kid Hope
Reggie Joiner - 2019
Art of Leadership
J. Donald Walters - 2001
Most leaders need reminding everyday that with their privileges comes responsibility and obligation. If any young man or woman seeking to become a leader and not a manager only reads one book on leadership, let it be this one!
The Discomfort Zone
Farrah Storr
Fast delivery through DHL/FedEx express.
The Jim Rohn Guides Complete Set
Jim Rohn - 2014
He possessed the unique ability to bring extraordinary insights to ordinary principles and events. The text of this anthology is based on transcripts of Jim Rohn’s most popular lectures and writings on the subjects of Time Management, Personal Development, Leadership, Goal Setting and Communication. As you read, you may recognize a familiar pace to the text. It is our hope that Jim’s easy conversational tone and speaking style come across in your reading of each and every page. His life philosophies and success principles transcend the years and are as relevant today as they were when he first expressed them. These guides provide concise, easy-to-read accounts of the subject matter that can be finished in a short sitting. Highlight your favorite parts and keep them close for easy reference again and again.
Becoming Ageless: The Four Secrets To Looking and Feeling Younger Than Ever
Strauss Zelnick - 2018
Becoming Ageless presents a three-month, detailed diet and exercise plan to create a leaner, more muscular and happier you. Developed by business mogul and fitness buff Strauss Zelnick--founder of the private equity firm Zelnick Media Capital and president and CEO of Take-Two Interactive, the company behind blockbuster video games such as Grand Theft Auto and NBA2K-- the strategies contained in Becoming Ageless are the same tactics that allowed Zelnick to evolve from a skinny, out-of-shape business executive (a workaholic wunderkind who headed the film studio 20th Century Fox in his early 30s) to one of the world's fittest and most physically active executives who reached his best-ever shape in his late 50s! "If you believe my fitness buddies," Zelnick writes, "I have a body that's aging in reverse...And Becoming Ageless is filled with the amazing tips and unique principles you'd find if you trained with me."
#Girlboss
Sophia Amoruso - 2014
Sophia Amoruso spent her teens hitchhiking, committing petty theft, and scrounging in dumpsters for leftover bagels. By age twenty-two she had dropped out of school, and was broke, directionless, and checking IDs in the lobby of an art school— a job she’d taken for the health insurance. It was in that lobby that Sophia decided to start selling vintage clothes on eBay. Flash forward ten years to today, and she’s the founder and executive chairman of Nasty Gal, a $250-million-plus fashion retailer with more than four hundred employees. Sophia was never a typical CEO, or a typical anything, and she’s written #GIRLBOSS for other girls like her: outsiders (and insiders) seeking a unique path to success, even when that path is windy as all hell and lined with naysayers. #GIRLBOSS proves that being successful isn’t about where you went to college or how popular you were in high school. It’s about trusting your instincts and following your gut; knowing which rules to follow and which to break; when to button up and when to let your freak flag fly.' to 'In the New York Times bestseller that the Washington Post called "Lean In for misfits," Sophia Amoruso shares how she went from dumpster diving to founding one of the fastest-growing retailers in the world Sophia Amoruso spent her teens hitchhiking, committing petty theft, and scrounging in dumpsters for leftover bagels. By age twenty-two she had dropped out of school, and was broke, directionless, and checking IDs in the lobby of an art school—a job she’d taken for the health insurance. It was in that lobby that Sophia decided to start selling vintage clothes on eBay. Flash forward ten years to today, and she’s the founder and executive chairman of Nasty Gal, a $250-million-plus fashion retailer with more than four hundred employees. Sophia was never a typical CEO, or a typical anything, and she’s written #GIRLBOSS for other girls like her: outsiders (and insiders) seeking a unique path to success, even when that path is windy as all hell and lined with naysayers. #GIRLBOSS proves that being successful isn’t about where you went to college or how popular you were in high school. It’s about trusting your instincts and following your gut; knowing which rules to follow and which to break; when to button up and when to let your freak flag fly.'
Listful Thinking: Using Lists to Be More Productive, Successful and Less Stressed
Paula Rizzo - 2015
These successful people, along with CEOs and successful entrepreneurs, all use lists to keep track of their ideas, thoughts, and tasks. Finding enough hours in the day to get everything accomplished and allow for some downtime can be a struggle. It's no wonder so many of us are stressed, overextended, and exhausted. More than half of all American employees feel overwhelmed, according to a study by the nonprofit Family and Work Institute. For the 54 percent of us who feel like we're chasing our own tails, Listful Thinking is here to prove that it doesn't have to be that way. You can still find time to relax, read a good book, and do the things you love. Listful Thinking is the book that will give readers their lives back with indispensible tips on saving time, getting organized, improving productivity, saving money, and reducing stress.
Untitled
Blaine Hogan - 2011
The blank page.It has so much power.Some days it's terrifying, sometimes thrilling, but mostly it's just plain old scary.It is the reason many people never finish that novel, or complete that project, or follow through with that one thing they used to dream about.Sadly, it is the reason many people never even begin.Blaine Hogan's manifesto, UNTITLED: Thoughts on the Creative Process is here to change all that.As an artist who has designed t-shirts, made light fixtures, created performance art in alleyways, performed on big and small stages all across the country, acted on network television, and is now a creative director at one of the largest churches in North America, Blaine walks you through the creative process of attacking the blank page, executing vision, finding the importance of contemplation, fighting the battle with resistance, and learning from your failures.Blank pages be gone!Read UNTITLED and get ready to fill those suckers with good and meaningful work.
Dave Ramsey Starter Set Includes The Total Money Makeover Revised 3rd Edition (Hardcover), The Total Money Makeover Workbook, Financial Peace Personal Finance Software, Dumping Debt Dvd, And Cash Flow Planning Dvd
Dave Ramsey
Where You Go, I Go: The Astonishing Life of Dr. Jacob Eisenbach, Holocaust Survivor and 92-year-old Full-Time Dentist
Karen McCartney - 2015
This is the story of two brothers clinging together for survival after their family perished in the wrath of the Third Reich. Younger brother Sam clings to Jacob and voluntarily boards the Nazi death train with his brother when they came for Jacob. They struggled horrifically, and when the dust cleared at war's end, only one of them survived. Dr. Eisenbach is a 92-year old dentist practicing in Southern California. His fascinating and terrifying story is a page-turner. He has shared his longevity secrets and his sunny philosophy, as well as his forgiveness of his Nazi tormentors.
The New Age of Innovation
C.K. Prahalad - 2008
C.K. Prahalad, the world's premier business thinker, and IT scholar M.S. Krishnan unveil the critical missing link in connecting strategy to execution--building organizational capabilities that allow companies to achieve and sustain continuous change and innovation.The New Age of Innovation reveals that the key to creating value and the future growth of every business depends on accessing a global network of resources to co-create unique experiences with customers, one at a time. To achieve this, CEOs, executives, and managers at every level must transform their business processes, technical systems, and supply chain management, implementing key social and technological infrastructure requirements to create an ongoing innovation advantage.In this landmark work, Prahalad and Krishnan explain how to accomplish this shift--one where IT and the management architecture form the corporation's fundamental foundation. This book provides strategies forRedesigning systems to co-create value with customers and connect all parts of a firm to this processMeasuring individual behavior through smart analyticsCeaselessly improving the flexibility and efficiency in all customer-facing and back-end processesTreating all involved individuals--customers, employees, investors, suppliers--as uniqueWorking across cultures and time-zones in a seamless global networkBuilding teams that are capable of providing high-quality, low-cost solutions rapidlyTo successfully compete on the battlefields of 21st-century business, companies must reinvent their processes and culture in order to sustain innovative solutions. The New Age of Innovation is a complete program for achieving this transformation to meet the needs of the end consumer of the future.
The Dale Carnegie Leadership Mastery Course: How To Challenge Yourself and Others To Greatness
Dale Carnegie - 2001
When you develop your leadership ability through The Dale Carnegie Leadership Mastery Course you'll learn to be flexible, adaptable, and trustworthy, as well as a tough and decisive distributor of power. Learn all the secrets of leadership mastery: * Gain the respect and admiration of others using little-known secrets of America's most successful leaders. * Get family, friends, and coworkers to do what you ask because they want to do it, not because they have to. * Respond effectively when under crisis using proven techniques for thinking clearly and reducing anxiety under pressure. * Accomplish twice as much by learning to motivate others to perform at their best. * Make powerful decisions and follow through on them using Carnegie's action formula. A valuable tool that stands next to the classic How to Win Friends and Influence People, The Dale Carnegie Leadership Mastery Course offers a proven formula for success.
Stuff That Needs to Be Said: Essential Words on Life, Death, Faith, Politics, Love, and Giving a Damn
John Pavlovitz - 2020
This expansive, like-hearted community transcends race, orientation, gender, religious tradition, political affiliation, and nation of origin--and finds its affinity in the deeper place of our shared humanity, which is the True North of his writing. This collection lovingly pulls together some of John's most widely-read and most beloved essays on faith, politics, grief, and the elemental parts of being human. It is an encouraging, inspiring, challenging storehouse of "stuff that needs to be said."
The Most Excellent Way to Lead: Discover the Heart of Great Leadership
Perry Noble - 2016
Perry Noble, in The Most Excellent Way to Lead, makes the case that the heart of great leadership lies elsewhere. Perry, despite "winning" the label "least likely to succeed" in high school, beat the odds against him. Today, he inspires thirty-five thousand people every weekend to live for something greater than themselves. He credits this achievement to the leadership principles he has learned from the Bible. Surprisingly, the essence of leadership that produces genuine growth is buried in a Bible chapter often read at weddings. In this groundbreaking book, Perry walks us through that leadership chapter, describing the fifteen qualities of an inspirational leader.Whether you are an entrepreneur or a new parent, this book will encourage you to see every opportunity in life as a chance to lead in the "most excellent way."
Services Marketing: Integrating Customer Focus Across the Firm
Valarie A. Zeithaml - 1902
Introduction to Services Chapter 2. Conceptual Framework for the Book: The Gaps Model of Service Quality PART TWO: FOCUS ON THE CUSTOMER Chapter 3. Consumer Behavior in Services Chapter 4. Customer Expectations in Services Chapter 5.