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ITIL Service Transition 2011 Edition (Best Management Practices) by Cabinet Office
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Power: Why Some People Have it and Others Don't
Jeffrey Pfeffer - 2010
The leading thinker on the topic of power, Pfeffer here distills his wisdom into an indispensable guide.” —Jim Collins, author of New York Times bestselling author Good to Great and How the Mighty FallSome people have it, and others don’t. Jeffrey Pfeffer explores why, in Power.One of the greatest minds in management theory and author or co-author of thirteen books, including the seminal business-school text Managing With Power, Jeffrey Pfeffer shows readers how to succeed and wield power in the real world.
The Art of Public Speaking
Dale Carnegie - 1915
Practice, practice, practice. And while you're at it, assume the positive. Have something to say. Forget the self. Cast out fear. Be absorbed by your subject. And most importantly, expect success. "If you believe you will fail," they write, "there is hope for you. You will." DALE CARNEGIE (1888-1955), a pioneer in public speaking and personality development, gained fame by teaching others how to become successful. His book How to Win Friends and Influence People (1936) has sold more than 10 million copies. He also founded the Dale Carnegie Institute for Effective Speaking and Human Relations, with branches all over the world. JOSEPH BERG ESENWEIN (1867-1946) also wrote The Art of Story-Writing, Writing the Photoplay (with Arthur Leeds), and Children's Stories and How to Tell Them.
Agile Software Development, Principles, Patterns, and Practices
Robert C. Martin - 2002
The author incudes OOD, UML, Design Patterns, Agile and XP methods with a detailed description of a complete software design for reusable programs in C++ and Java. Using a practical, problem-solving approach, it shows how to develop an object-oriented application -- from the early stages of analysis, through the low-level design and into the implementation. Walks readers through the designer's thoughts -- showing the errors, blind alleys, and creative insights that occur throughout the software design process. KEY TOPICS: Covers: Statics and Dynamics; Principles of Class Design; Complexity Management; Principles of Package Design; Analysis and Design; Patterns and Paradigm Crossings. Explains the principles of OOD, one by one, and then demonstrates them with numerous examples, completely worked-through designs, and case studies. Covers traps, pitfalls, and work arounds in the application of C++ and OOD and then shows how Agile methods can be used. Discusses the methods for designing and developing big software in detail. Features a three-chapter, in-depth, single case study of a building security system. MARKET: For Software Engineers, Programmers, and Analysts who want to understand how to design object oriented software with state of the art methods.
The Mythical Man-Month: Essays on Software Engineering
Frederick P. Brooks Jr. - 1975
With a blend of software engineering facts and thought-provoking opinions, Fred Brooks offers insight for anyone managing complex projects. These essays draw from his experience as project manager for the IBM System/360 computer family and then for OS/360, its massive software system. Now, 45 years after the initial publication of his book, Brooks has revisited his original ideas and added new thoughts and advice, both for readers already familiar with his work and for readers discovering it for the first time.The added chapters contain (1) a crisp condensation of all the propositions asserted in the original book, including Brooks' central argument in The Mythical Man-Month: that large programming projects suffer management problems different from small ones due to the division of labor; that the conceptual integrity of the product is therefore critical; and that it is difficult but possible to achieve this unity; (2) Brooks' view of these propositions a generation later; (3) a reprint of his classic 1986 paper "No Silver Bullet"; and (4) today's thoughts on the 1986 assertion, "There will be no silver bullet within ten years."
The Great English-Polish Dictionary (2 million words): interactive - replaces the standard Kindle e-reader dictionary
Dariusz Jemielniak - 2014
Marcin Milkowski, Ph.D. and Prof. Dariusz Jemielniak, Ph.D. It is the largest English-Polish dictionary ever published. It contains over 1.8 million words, covering hundreds of thousands of meanings in over two hundred thousand definitions, includign abbreviations, synonyms, antonyms, et al. Its range is over 20% wider than in the case of any dictionary published before.It is also the first English-Polish dictionary developed in the 21st century, basing on actual English language usage and frequencies (based on corpora of American, British, and Canadian English), covering not only general vocabulary, but also terminology and idioms typical for business, finance, law, medicine, the sciences and technology, including over 150 disciplines! It is the first English-Polish dictionary including words such as QWERTY, screenager, smartphone, tablet or boccia, with their proper pronunciation. The dictionary can replace the standard Kindle e-reader dictionary, to allow one-click lookups (please, note that this functionality is typical for all Kindle e-readers, but not necessarily a tablet).
Self Esteem Mastery (Workbook Included!): What Healthy Self-Esteem Is & How To Get It
Martin Kaye - 2016
To help you put this system into practice a self esteem workbook comes as a companion to this book.Are you ready for your journey towards Self Esteem Mastery?Get your hands on this book today!
The Little Book of Coaching: Motivating People to Be Winners
Kenneth H. Blanchard - 2001
In their classic, authoritative work on coaching, Everyone's a Coach, they distilled their rich collective experience down to its key elements and shared their secrets for inspiring others to greatness.Now, by popular demand, Blanchard and Shula have created The Little Book of Coaching, capturing the essence of their classic in this indispensable motivational gem--a gift to their readers and fans.At the heart of this book is a simple acronym that describes the qualities of an effective leader:Conviction-driven--Never compromise your beliefsOverlearning--Practice until it's perfectAudible-ready--Know when to changeConsistency--Respond predictably to performanceHonesty-based--Walk your talkUsing a highly effective "tag-team" approach, Blanchard and Shula impart the five leadership secrets behind this acronym. Shula tells you how each coaching concept worked on the field, and then Blanchard explains how you can apply each strategy in a leadership situation.Instructive and inspirational, The Little Book of Coaching is the essential handbook that will teach you how to unleash excellence in anyone.
The Effective Engineer: How to Leverage Your Efforts In Software Engineering to Make a Disproportionate and Meaningful Impact
Edmond Lau - 2015
I'm going to share that mindset with you — along with hundreds of actionable techniques and proven habits — so you can shortcut those years.Introducing The Effective Engineer — the only book designed specifically for today's software engineers, based on extensive interviews with engineering leaders at top tech companies, and packed with hundreds of techniques to accelerate your career.For two years, I embarked on a quest seeking an answer to one question:How do the most effective engineers make their efforts, their teams, and their careers more successful?I interviewed and collected stories from engineering VPs, directors, managers, and other leaders at today's top software companies: established, household names like Google, Facebook, Twitter, and LinkedIn; rapidly growing mid-sized companies like Dropbox, Square, Box, Airbnb, and Etsy; and startups like Reddit, Stripe, Instagram, and Lyft.These leaders shared stories about the most valuable insights they've learned and the most common and costly mistakes that they've seen engineers — sometimes themselves — make.This is just a small sampling of the hard questions I posed to them:- What engineering qualities correlate with future success?- What have you done that has paid off the highest returns?- What separates the most effective engineers you've worked with from everyone else?- What's the most valuable lesson your team has learned in the past year?- What advice do you give to new engineers on your team? Everyone's story is different, but many of the lessons share common themes.You'll get to hear stories like:- How did Instagram's team of 5 engineers build and support a service that grew to over 40 million users by the time the company was acquired?- How and why did Quora deploy code to production 40 to 50 times per day?- How did the team behind Google Docs become the fastest acquisition to rewrite its software to run on Google's infrastructure?- How does Etsy use continuous experimentation to design features that are guaranteed to increase revenue at launch?- How did Facebook's small infrastructure team effectively operate thousands of database servers?- How did Dropbox go from barely hiring any new engineers to nearly tripling its team size year-over-year? What's more, I've distilled their stories into actionable habits and lessons that you can follow step-by-step to make your career and your team more successful.The skills used by effective engineers are all learnable.And I'll teach them to you. With The Effective Engineer, I'll teach you a unifying framework called leverage — the value produced per unit of time invested — that you can use to identify the activities that produce disproportionate results.Here's a sneak peek at some of the lessons you'll learn. You'll learn how to:- Prioritize the right projects and tasks to increase your impact.- Earn more leeway from your peers and managers on your projects.- Spend less time maintaining and fixing software and more time building and shipping new features.- Produce more accurate software estimates.- Validate your ideas cheaply to reduce wasted work.- Navigate organizational and people-related bottlenecks.- Find the appropriate level of code reviews, testing, abstraction, and technical debt to balance speed and quality.- Shorten your debugging workflow to increase your iteration speed.
"Headhunter" Hiring Secrets: The Rules of the Hiring Game Have Changed . . . Forever!
Skip Freeman - 2010
And be advised: Those who are the best prepared to effectively compete in today’s still dynamic job market will have the best chance to be hired for one of these new jobs.Here is another factor to consider in today’s job market: According to LinkedIn, up to 50% of currently employed men and women say they are interested in exploring new career opportunities. Altogether, then, it is estimated that as many as 70 million people are now (or soon will be) competing for a finite number of available jobs.If you count yourself among those who want to explore new career opportunities in today's expanding job market, are you adequately prepared to successfully compete? If not, top professional "headhunter" and best-selling job-hunting book author Skip Freeman can show you how to get prepared and land the job of your dreams!In "Headhunter” Hiring Secrets, Skip shows you how you can adopt and implement the time-tested tactics and strategies he has successfuly used for over a decade in his executive recruiting firm, The HTW (Hire to Win) Group, to turn your job search into a job found!Attesting to the effectiveness of his firm's approach and candidate coaching & preparation is this fact: Whenever candidates The HTW Group presents to hiring company clients go up against candidates either going it alone or being presented by other recruiting firms, The HTW Group candidates walk away with the job offer SEVEN out of TEN times!
Using an easy-to-follow, step-by-step approach, Skip shows you how to . . .
Avoid the “shadows on the wall” syndrome (saying or doing something during an interview that makes the hiring manager uneasy about your candidacy).
”Lead the Witness,” i.e., the hiring manager, to take the interview in the direction you desire.
Ask questions Superstars ask during a job interview.
Answer tricky “Gotcha!” questions, e.g., “Tell me about yourself.” “How do you get along with your current boss?” “Why should I hire you?”
Close the interview on a high note, making sure you not only stand out from the competition, but also that you stay in the game!
And much, much more!Also prominently featured in ”Headhunter” Hiring Secrets are time-tested examples of . . .
Job-winning resumes.
Targeted, effective cover letters.
A wide variety of telephone scripts that actually work.
Direct mail letters to use in campaigns.
The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time
Kerry Gleeson - 1994
With increasing pressure to produce with far less support than at any time in the recent past, the techniques herein are more timely than ever. The program helps readers conquer the daily stream of interruptions and paperwork to manage tasks and time effectively. This Third Edition features expanded coverage of how to get more done in teams, including tips on managing multiple schedules and running more efficient meetings. It also incorporates ways to effectively use technology, helping readers make the most of the Internet, PDA's, and email to get the job done more quickly and with less effort. Kerry Gleeson (Boca Raton, FL) is founder and CEO of the Institute for Business Technology International. IBT's client list includes GM, Texaco, Westinghouse, and Hewlett-Packard. Gleeson has been featured in the Financial Times, the Washington Post, and Success.
Failing to Succeed: The Story of India’s First E-Commerce Company
K. Vaitheeswaran - 2017
Vaitheeswaran co-founded India’s first e-commerce company. Yet, years later, when e-commerce was exploding in India—despite enjoying first-mover advantage—Indiaplaza shut down. What went wrong? Lack of funding? Wrong strategies? Or was it ‘something else’?For the first time ever, Vaitheeswaran reveals that it was indeed something else—a set of inexplicable events that destroyed what could have been a profitable business (an extreme rarity among technology start-ups). He bares his extraordinary trials and tribulations while dealing with business failure and the impossible pressures that can threaten entrepreneurs in India. Coming at the back of stories of young start-ups raising billions of dollars in funding and creating unicorns in just a few years, as well as the recent setbacks in the e-commerce industry, Failing to Succeed delves deep into the dark side of starting up and its myriad pitfalls.Filled with interesting anecdotes, tongue-in-cheek observations, amazing customer insights, hard-hitting predictions and behind-the-scenes industry happenings, this book is an extraordinary unravelling of the challenges facing technology start-ups in India. It is a must-read for aspiring entrepreneurs, investors, industry professionals or business school students, and anyone interested in India’s start-up ecosystem.A powerful narration, Failing to Succeed is eventually about finding ways to move forward and succeed despite failures...
Problem Solving 101: A Simple Book for Smart People
Ken Watanabe - 2007
His goal was to help shift the focus in Japanese education from memorization to critical thinking, by adapting some of the techniques he had learned as an elite McKinsey consultant.He was amazed to discover that adults were hungry for his fun and easy guide to problem solving and decision making. The book became a surprise Japanese bestseller, with more than 370,000 in print after six months. Now American businesspeople can also use it to master some powerful skills.Watanabe uses sample scenarios to illustrate his techniques, which include logic trees and matrixes. A rock band figures out how to drive up concert attendance. An aspiring animator budgets for a new computer purchase. Students decide which high school they will attend.Illustrated with diagrams and quirky drawings, the book is simple enough for a middleschooler to understand but sophisticated enough for business leaders to apply to their most challenging problems.
Whatever Gods May Be
George P. Saunders - 2012
He had been assigned to Earth as an evolutionary observer, and his travels have taken him to every era of human history – from the day Christ died on the cross – to the 21st Century, where World War III strikes out of the blue.Earth in 1 million years, A.D. is a burned out hell-hole populated by mutated bloodsuckers called Redeyes, and led by a mysterious all-powerful being known as The Resistor. Humans have reverted to prehistoric primitives, and are slowly dying out as a species.Due to the World War, several unwitting parties, including Rizzdik Zolan, have been thrust into the future. Colonels John and Cathy Phillips, on a rare shuttle mission to the space station, are also catapulted into this decaying future, along with Thalick – an intergalactic traveler that resembles an enormous scorpion. Earth is a dying cinder, and yet one hope remains for it: the young daughter of John and Cathy Phillips – Valry Phillips - who may hold the secret to Earth’s salvation – or it’s inevitable destruction and ownership by the Resistor. It will be up to Zolan, Thalick and young Valry to do battle against the most powerful evil Earth has ever known.
8 to Great: The Powerful Process for Positive Change
Mary Kay Mueller - 2010
The 25 Most Common Sales Mistakes and How to Avoid Them
Stephan Schiffman - 1989
Berman, Chief Operating Officer, Outside VenturesIn the newest edition of this valuable manual, Stephan Schiffman offers updated advice to salespeople about getting prospects and making the sale. It's not just what you do--it's what you don't do:Don't sell against a competitorDon't be satisfiedDon't stop getting ideasDon't use boilerplate proposalsDon't overuse e-mailThe book also includes a new introduction and updated text. Schiffman offers salespeople the kind of advice--from listening to the client to following up on the sale--that has made him the best corporate sales trainer today. With Schiffman's book in their pocket, salepeople can avoid common blunders and make the sale.