An improvised game of cricket was often the circuit-breaker Harry and his team needed after the tension of operations. He began a tradition of organising matches wherever he was sent, whether it was in the mountains of East Timor with a fugitive rebel leader, or on the dusty streets of Baghdad, or in exposed Forward Operating Bases in the hills of Afghanistan. Soldiers, locals and even visiting politicians played in these spontaneous yet often bridge-building games.As part of the tradition, Harry also started to take a cricket bat with him on operational tours, eleven of them in total. They'd often go outside the wire with him and end up signed by those he met or fought alongside. These eleven bats form the basis for Harry's extraordinary memoir. It's a book about combat, and what it takes to serve in one of the world's most elite formations. It's a book about the toll that war takes on soldiers and their loved ones. And it's a book about the healing power of cricket, and how a game can break down borders in even the most desperate of circumstances.

    This plant is used exclusively to comply with the extremely complicated ritual laws set down in the Tablets of Enku.

    Peter Werner Ernst is an internal medicine resident at a major hospital's intensive care unit. He functions on eight hours of sleep for every three shifts at work. Overseeing the care of eight patients, Dr. Ernst's job is to keep death at bay--at least until the day shift comes on, and any potential death goes on someone else's record.When Felicia Potter enters the ward to visit her comatose father, Dr. Ernst sees the opportunity to spice up his grim routine with a little romance. What he cannot see is how his relationship with the young attractive model will call into question his integrity, his dedication to his career, and just how far he will go for the sake of his lust.

    In this first book of the Sales Blueprints series, Jacco Van Der Kooij and Fernando Pizarro break down the science of sales into its basic elements. Unlike any book before it, The SaaS Sales Method exposes the math the underpins each stage in revenue production, from marketing, to sales, to customer success, and infers how revenue leaders should structure their processes, organizations, and training in each. By linking all three functions, The SaaS Sales Method provides a framework for the modern revenue leader to understand and improve their entire system, shifting from what the authors call a superstar culture to a science culture in the process. While subsequent books in the series go into depth on the specifics of each revenue function and the skills needed to succeed in each, The SaaS Sales Method is the glue that holds the entire approach together.

    1 Lakh/ below US$ 2500 car), is set to change our perception of India': on the threshold of becoming a truly global brand.*s oldest and most respected corporate brand. With a major international presence, in a variety of areas including steel, tea, chemicals, communications and software, Tata now stands 65th in the world brand valuation league. But what is the Tata brand all about? What are its values? How do people perceive it, in India and around the world? In this absorbing and informed book Morgen Witzel digs into the heart of the Tata enterprise, describes its origins, how Tata's reputation and image evolved, and how the group has worked to transform that image into a powerful and valuable brand. Tata: The Evolution of a Corporate Brand goes to the core of the Tata ethos to explore the unique relationship between the Tata group and the Indian people, a relationship that goes beyond the achievements of a successful business to its social contributions for its employees and the society at large. Finally it asks how that reputation will be perceived and understood as Tata moves into global markets. Whether you re an entrepreneur, a manager, a marketer, or an interested Tata loyalist this book will help you understand the durability of the brand and inspire you with the values it holds onto in the global economy.

    But you can't choose what you have... can you? Desire soon turns to obsession as Charlotte embarks on a difficult and controversial journey to sway the odds to have a girl. How far is she prepared to go, and at what cost?

    This work contains components of the model, which include staffing models and strategy, staffing support systems (legal compliance, planning, job analysis and rewards), core staffing systems (recruitment, selection, employment), and staffing system and retention management.

    Patients are looking for information coming from a wide range of sources. Products and experiences are being discussed on the internet and shared across social media platforms. UCB is one of the first biopharma companies to acknowledge IT as core to its business strategy and to let the patient take the lead in the online conversation. This book is about the trend spotting and creative thinking needed to prepare ourselves for the world of possibilities awaiting us in the big ocean of the New Normal. Talking about the digital society could soon make you sound old and out of date - such is the pace of change. Advancement in technology is creating a 'new normal' where relationships with consumers are increasingly in a digital form. Businesses need to reinvent themselves to create new interactive business models. Technology is no longer an enabler. It has become a game-changer. Don't even think for a moment that we have arrived in the Digital World. We're probably, at best, halfway. This isn't a discussion about the glass being half-full or half-empty. The past 25 years were about technology getting into the hands of consumers. The next 25 years will see consumers, young and old, making technology part of everyday life. Digital has become the New Normal. An entrepreneur, advisor, lecturer and writer, Peter Hinssen (1969) is one of Europe's most sought-after thought leaders on the impact of technology on society and business. He is frequently called upon to lead seminars and consult on issues related to the adoption of technology by consumers, the impact of the networked digital society, and the Fusion between business and IT.

    There are secrets in every marriage . . . and some are more dangerous than others.Sarah and Marco Moretti are the perfect couple. Together they have travelled the globe building high-profile careers as archaeologists. Now, at a dig in Florence, they are on the brink of the discovery of a lifetime.However their marriage is not what it seems.On the very evening that Sarah uncovers the San Gennaro necklace – a long-lost antiquity that will bring them worldwide fame - she witnesses Marco kissing another woman. Blinded by tears, she drives home alone in the dead of night . . .When Sarah wakes up in hospital, she has no memory of the car accident that brought her there - or the 48 hours preceding it.Gone is the knowledge of her husband’s infidelity. But gone too is all recollection of finding the precious necklace.And the loss of those two crucial memories will have devastating repercussions…"Memory can be the difference between love and hate, survival and death, forgiveness and revenge."

    While the primary audience for this work is the individual preparing to sit for the Six Sigma Black Belt certification examination, a secondary audience for the handbook is the quality and Six Sigma professional who would like a relevant Six Sigma reference book. With this audience in mind, the authors have greatly expanded the appendices section to include: * The 2001 Body of Knowledge, so that readers can compare changes and perhaps offer recommendations to future bodies of knowledge * Statistical tables completely redeveloped using a combination of Microsoft Excel and Minitab 15 * A table for control constants expanded to now include virtually all control constants * Tables for both cumulative and non-cumulative forms of the most useful distributions, including binomial, Poisson, and normal * Additional alpha values in tables * An expanded glossary, with more terms relating to lean * A second glossary of the most common Japanese terms used by quality and Six Sigma professionals

    Fully updated with the 2009 practice guidelines, this book will take you through every step of a project - from planning and establishing roles to closing and reviewing - offering practical and easy-to-understand advice on using PRINCE2. It also shows how to use the method when approaching the key concerns of project management, including setting up effective controls, managing project risk, managing quality and controlling change. PRINCE2 allows you to divide your project into manageable chunks, so you can make realistic plans and know when resources will be needed. PRINCE2 For Dummies, 2009 Edition provides you with a comprehensive guide to its systems, procedures and language so you can run efficient and successful projects.PRINCE2 For Dummies, 2009 Edition includes: Part I: How PRINCE Can Help You - Chapter 1: So What's a Project Method and Why Do I Need to Use One? - Chapter 2: Outlining the Structure of PRINCE2 - Chapter 3: Getting Real Power from PRINCE2Part II: Working Through Your Project - Chapter 4: Checking the Idea Before You Start - Chapter 5: Planning the Whole Project: Initiation - Chapter 6: Preparing for a Stage in the Project - Chapter 7: Controlling a Stage - Chapter 8: Building the Deliverables - the Work of the Teams - Chapter 9: Finishing the Project - Chapter 10: Running Effective Project BoardsPart III: Help with PRINCE Project Management - Chapter 11: Producing and Updating the Business Case - Chapter 12: Deciding Roles and Responsibilities - Chapter 13: Managing Project Quality - Chapter 14: Planning the Project, Stages, and Work Packages - Chapter 15: Managing Project Risk - Chapter 16: Controlling Change and Controlling Versions - Chapter 17: Monitoring Progress and Setting Up Effective ControlsPart IV: The Part of Tens - Chapter 18: Ten Ways to Make PRINCE Work Well - Chapter 19: Ten Tips for a Good Business Case - Chapter 20: Ten Things for Successful Project Assurance Part V: Appendices - Appendix A: Looking into PRINCE Qualifications - Appendix B: Glossary of the Main PRINCE2 Terms

    Then hotshot financier Will Henley appears on the scene, prowling for an acquisition. Will could be big trouble - for Gabby's heart as well as her winery. Or his ingenious proposition might just prove to be the best deal of both their lives ...This full-length novel was originally published by Onyx and was a selection of the Doubleday Book Club.

    Organized around a strategic marketing framework"Services Marketing" guides readers into the consumer and competitive environments in services marketing. The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.

    From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book's comprehensiveness.

    Views are radically changing on practices to ensure the employees perform consistently well over many years. In this book, Sri Sri offers valuable tips for managers and leaders to become more effective in their roles and also on how to develop a conducive work environment so that both the employees and the organisation add value to each other.“Management begins in the mind.When the mind manages itself better,it can manage anything.”H. H. SRI SRI RAVI SHANKAR