Book picks similar to
Service Agreements: A Management Guide by Van Haren Publishing
business-models
it-help-service-desk
management
study
A Very Short, Fairly Interesting and Reasonably Cheap Book about Studying Leadership
Brad Jackson - 2007
With controversial ideas and funny stories, it covers topics that readers will recognize from their course and some new but equally important areas to challenge their thinking. Part of a highly popular new series this book will make you better able to question and understand this burgeoning field.
The Official Guide for GMAT Review
Graduate Management Admission Council (GMAC) - 2005
This book provides information and advice on the GMAT Analytical Writing Assessment, and includes samples of the two types of writing tasks, examples of essays, authentic scoring guides, and strategies for preparing your responses.
A Textbook of Organic Chemistry for JEE Main & Advanced and Other Engineering Entrance Examinations
R.K. Gupta - 2013
•Sample examples are given after topic for subject understanding. •Each chapter included “Topical Tests” to test the ability. •Important facts in the text have been highlighted in two colors. •“Additional solved examples” are provided at the end of the chapter. •Chapter Proficiency Test are covered given at the end of each chapter includes objective questions with multiple choice, previous years’ questions, single integer answer type, etc. •Hints & Solutions are provided at the end of every chapter with suitable figures, chemical reactions and formulas for understanding the chapter well.
The New Manager's Handbook: 24 Lessons for Mastering Your New Role
Morey Stettner - 2002
From difficult employees to demanding bosses, you never know where your next problem is coming from. What you do know is that you'll be expected to solve that problem--and solve it quickly and effectively.The New Manager's Handbook explains the rules of this new game, and gives you invaluable tips and pointers for teaming with your employees while inspiring them to breakthrough performance and results. Let the two dozen rules and guidelines in this quick-hitting manual show you the best ways to:DelegateReview performanceThink strategicallyLead great meetingsGive and get results-oriented feedbackProvide directionSpeak with powerCriticize with honesty and tactAsk the right questionsMotivate average performersPrepare for changeAs a new manager in today's no-room-for-error workplace, you will be challenged and tested every day. Unlike previous positions, however, your success will judged by the performance of others. Give yourself every opportunity to succeed, and learn how to win the respect of both your employees and your supervisors, with the time-tested and field-proven techniques in The New Manager's Handbook.
Lean Six SIGMA for Dummies
John A. Morgan - 2010
Lean Six Sigma is the result of the combination of the two best-known improvement methods: Six Sigma (making work better, of higher quality) and Lean (making work faster, more efficient). Lean Six Sigma For Dummies outlines they key concepts in plain English, and shows you how to use the right tools, in the right place, and in the right way, not just in improvement and design projects, but also in your day-to-day activities. It shows you how to ensure the key principles and concepts of Lean Six Sigma become a natural part of how you do things so you can get the best out of your business and accomplish your goals better, faster and cheaper. About the author John Morgan has been a Director of Catalyst Consulting, Europe's leading provider of lean Six Sigma solutions for 10 years. Martin Brenig-Jones is also a Director at Catalyst Consulting. He is an expert in Quality and Change Management and has worked in the field for 16 years.
Warfighting
U.S. Department of the Navy - 2012
Every officer should read and reread this text, to understand it, and to take its message to heart. Warfighting has stimulated discussion and debate from classrooms to wardooms, training areas to combat zones. The philosophy contained in this publication has influenced our approach to every task we have undertaken.
Little Black Book for Stunning Success + Tools for Action Mastery
Robin S. Sharma - 2016
Discover the mindsets of the best, install the rituals of the icons, run the habits of the heroes and massive improvements will be yours for the taking. In The Little Black Book of stunning success, Robin Sharma - one of the true masters of leadership + elite performance on the planet - shares the potent insights that have helped so many people just like you do legendary work, live remarkable lives and lift everyone around them in the process. If you're truly ready to live your dreams, this book is your fuel. Dream. Dare. Lead. Learn. Craft. Create. Produce. Perfect. Iterate. Optimize. Inspire. Impact. Win. Repeat. Push. Rest. Love. Live.
Psychology
Robert A. Baron - 1991
Chapter 11 now includes coverage of emotional intelligence and practical intelligence, and Chapter 12 discusses personality measurement. There is also an instructor's supplement to go with the text (0-205-27288-6).
SMART Goal Setting Made Simple - 10 Steps to Master Your Personal and Career Goals
S.J. Scott - 2014
Most long for fulfilling relationships. Some desire personal freedom. Others want fame and success. And some strive for profitable businesses. Wherever your ambitions may lie, goal setting can get you there. On the other hand, the wrong goal can leave you feeling frustrated and unmotivated. When you set a goal that's too lofty, it's easy to give up when your dreams don't turn into reality. We all have important milestones we'd like to reach. The trick is to create a plan and commit to it. Setting S.M.A.R.T. goals can help you do this. TAKE ACTION:: Focus on S.M.A.R.T. Goals and Get Real Results It's easy to set S.M.A.R.T. goals. Simply write down a desired outcome on a piece of paper and create a deadline for achieving it. The hard part is taking action. As you know, the Internet is full of books that talk about setting goals. The problem? Most don't talk about the daily actions (or habits) required to achieve them. In the book, "S.M.A.R.T. Goals Made Simple", you'll get a ten-step plan for setting and achieving your goals. Unlike other titles, this book will teach you how to turn any idea into an actionable plan. Not only will you get an overview of S.M.A.R.T. goals, you'll also get a blueprint for turning them into daily routines. DOWNLOAD:: S.M.A.R.T. Goals Made Simple -- 10 Steps to Master Your Personal and Career Goals "S.M.A.R.T. Goals Made Simple" contains a detailed blueprint of how to turn any major life goal into a doable daily plan. You will learn how to: Understand what makes a good S.M.A.R.T. goal Identify what you truly want to achieve Set goals for all 7 areas of your life Focus on three-month goals that are achievable Follow 5 steps for turning S.M.A.R.T. goals into habits Schedule the completion these habits with a weekly review Use mind mapping to identify every step for achieving a goal Track the daily progress of your goals Overcome five obstacles to S.M.A.R.T. goal setting Review your goals (the right way) and make sure you're staying on track Stay motivated by using the power of accountability Goal setting doesn't have to be difficult. You can achieve any major goal by following the right plan. And "S.M.A.R.T. Goals Made Simple" can help you do this. Would You Like To Know More? Download and start working on your goals today. Scroll to the top of the page and select the buy button.
GTD Life with David Allen
David Allen
If youve ever wanted to attend a David Allen seminar but could not, this is the next best thing. GTDLive is our brand new audio of a full 2-day seminar - packed with insights, tips, and practical applications on GTD or Getting Things Done in a way that only David can tell you. This is a great value at over 50% off the cost of just a one-day seminar! With GTDLive, you receive this recording of a full 2-day seminar that you can listen to over and over again anywhere, anytime. Getting Things Done Live reveals powerful techniques for processing everything in your personal and workplace environments. From email, paperwork, and voice mails to tasks, commitments, and internal thinking.Major topics of the seminar include:Mastering the Five Stages of Workflow;The Productive Experience;Keys to Collecting and Processing your Stuff;Project Thinking;Organizing Email and Filing Systems;Dealing with Procrastination and Setting Priorities; Planning and the Power of Focus; Establishing Your Ideal Scene, Successful OutcomeThe set contains approximately 9 ½ hours of audio recorded live at a large southern California University. It is packaged in a handsome 10-CD boxed set. GTD System Guides; the core principles of GTD, referenced in the recording, are presented on laminated cards for easy reference.
The First 20 Hours: How to Learn Anything...Fast
Josh Kaufman - 2013
What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of practicing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct complex skills, maximize productive practice, and remove common learning barriers. By completing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the methods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard keyboard, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the simple techniques he teaches:Define your target performance level: Figure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better.Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcomponents, it’s easier to figure out which ones are most important and practice those first.Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice.Create fast feedback loops: Getting accurate, real-time information about how well you’re performing during practice makes it much easier to improve.Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chainsaws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.
Managing Innovation: Integrating Technological, Market and Organizational Change
Joe Tidd - 1997
It is also widely used by managers in both the services and manufacturing sectors. Now in its fifth edition, Managing Innovation has been fully revised and now comes with a fully interactive e-book housing an impressive array of videos, cases, exercises and tools to bring innovation to life. The book is also accompanied by the Innovation Portal at www.innovation-portal.info which contains an extensive collection of additional digital resources for both lecturers and students.Features: The Research Notes and Views from the Front Line feature boxes strengthen the evidence-based and practical approach making this a must read for anyone studying or working within innovationThe Innovation Portal www.innovation-portal.info is an essential resource for both student and lecturer and includes the Innovation Toolkit - a fully searchable array of practical innovation tools along with a compendium of cases, exercises, tools and videosThe interactive e-book that accompanies the text provides enriched content to deepen the readers understanding of innovation concepts
Mastering Vmware Vsphere 5
Scott Lowe - 2011
You'll learn how to install, configure, operate, manage, and secure the latest release.Covers all the new features and capabilities of the much-anticipated new release of VMware vSphere Discusses the planning, installation, operation, and management for the latest release Reviews migration to the latest vSphere software Offers hands-on instruction and clear explanations with real-world examples Mastering VMware vSphere is the strategic guide you need to maximize the opportunities of virtualization.