Best of
Management

1997

The Deadline: A Novel about Project Management


Tom DeMarco - 1997
    Rizzoli- Ex-General Markov- Abdul Jamid- The Sinister Minister Belok- The Numbers Man- QuickerStill- Morovia's First Programmer- Think Fast!- Planning for the Summer Games- The Guru of Conflict Resolution- Maestro Diyeniar- Interlude- Part and Whole- Standing on Ceremony- Endgame Begins- The Year's Hottest IPO- Passing Through Riga on the Way Home

The Innovator's Dilemma: The Revolutionary Book that Will Change the Way You Do Business


Clayton M. Christensen - 1997
    Christensen says outstanding companies can do everything right and still lose their market leadership -- or worse, disappear completely. And he not only proves what he says, he tells others how to avoid a similar fate.Focusing on "disruptive technology" -- the Honda Super Cub, Intel's 8088 processor, or the hydraulic excavator, for example -- Christensen shows why most companies miss "the next great wave." Whether in electronics or retailing, a successful company with established products will get pushed aside unless managers know when to abandon traditional business practices. Using the lessons of successes and failures from leading companies, "The Innovator's Dilemma" presents a set of rules for capitalizing on the phenomenon of disruptive innovation.

Gemba Kaizen: A Commonsense, Low-Cost Approach to Management


Masaaki Imai - 1997
    The result: greater productivity, quality, and profits achieved with minimal cost, time, and effort invested.

Managing The Design Factory: A Product Developer's Toolkit


Donald G. Reinertsen - 1997
    In Managing the Design Factory Donald G. Reinertsen presents concepts and practical tools that will be invaluable for anyone trying to get products out of the pipeline and into the market.The first book to put the principles of World Class Manufacturing to work in the development process, Managing the Design Factory combines the powerful analytical tools of queuing, information, and system theories with the proven ideas of organization design and risk management. The result: a methodical approach to consistently hit the "sweet spot" of quality, cost, and time in developing any product. Reinertsen illustrates these concepts with concrete examples drawn from his work with many leading companies across different industries.Fresh and thought-provoking, the book challenges many of the conventional approaches to product development. "There are no best practices," Reinertsen writes, "the idea of best practices is a seductive but dangerous trap." Unlike other books that promote rules and rituals based on benchmarking "best practices," this book focuses on practical tools that account for varied situations. He breaks new ground with a disciplined, quantitative approach for making decisions on critical issues: When should we use a sequential or concurrent process? Centralized or decentralized control? Functional or team organizations?Full of practical techniques, concrete examples, and solid general principles, this is a real toolkit for product developers. Moreover, it is written with the clarity, precision, and humor that are Reinertsen's trademarks. He promises to challenge the thinking of anyone involved in product development.

The Living Company


Arie De Geus - 1997
    But there are a few remarkable firms that have withstood the test of several centuries. What hidden lessons do they hold for the rest of us? Arie de Geus, the man who introduced the revolutionary concept of the learning organization, reveals the key to managing for a long and prosperous organizational life. The Living Company speaks not just to aspiring leaders, but to anyone trying to adapt to a turbulent business environment. Only those steeped in the habits of a living company will survive. 'This profound and uplifting book is for the leaders in all of us. Arie de Geus challenges most of the conventional wisdom in management thinking today' - Dr. James F. Moore, author of "The Death of Competition".'Arie de Geus gives leaders of the future an indispensable guidebook in which commitment to values, people, learning, and innovation defines the living company. It's in my book bag' - Frances Hesselbein, President and CEO, The Drucker Foundation.

The Leader's Handbook: Making Things Happen, Getting Things Done


Peter R. Scholtes - 1997
    He explains how managers can inspire their people and manage the daily workflow for maximum productivity and includes exercises and activities at the end of each chapter to help managers start implementing new ideas immediately.

Welcome Home: Creating Your Own Place of Beauty and Love


Emilie Barnes - 1997
    With inspiring ideas--many of which take little time or money--Emilie shares her welcome-home secrets with you:~Make a cozy first impression from the driveway to the entryway.~Plan for spontaneous fun with no-fuss celebrations.~Turn your bedroom and bathroom into chambers of rest, romance and dreams~Bring the outdoors in and the indoors out with simple house and garden ideas.Inspiring color photographs of Emilie's home will set you on the path to making your own home a welcome retreat that offers peace and beauty to all who visit or live there.

The New Rational Manager: An Updated Edition for a New World


Charles H. Kepner - 1997
    Whether you’re troubleshooting a major IT system outage, solving a manufacturing equipment problem, deciding to expand the capacity of a distribution center or considering hiring a new employee, Rational Process will allow you to “cut through the clutter” of business complexity and address the most serious challenges confronting your organization. This common language and process are essential for effective, efficient collaboration across teams, functions, and geographies.

Critical Chain


Eliyahu M. Goldratt - 1997
    The novel aims to provoke readers to examine and reassess their business practices and transform the thinking and actions of managers.

The Will to Lead: Running a Business With a Network of Leaders


Marvin Bower - 1997
    The aim of this book is to teach managers how to lead people to work together effectively, efficiently, and enthusiastically.

Project Management Memory Jogger


Paula K. Martin - 1997
    It provides every member of your organization with an easy-to-use roadmap for managing all types of projects. Whether your team is planning the construction of a new facility or implementing a customer feedback system, this pocket guide helps you avoid typical problems and pitfalls and create successful project outcomes every time. It is packed with useful information on everything from project concept to completion. The method described in the Project Management Memory Jogger? is consistent with industry standard approaches such as PMBOK, with an emphasis on participation, empowerment, individual accountability, and bottom line project results. It utilizes tools and concepts from continuous process improvement and applies those to making project management something that is accessible to all teams working on projects.

Intellectual Capital: The new wealth of organization


Thomas A. Stewart - 1997
    Stewart demonstrates how knowledge--not natural resources, machinery, or financial capital--has become the most important factor in economic life.  Through practical advice, stories, and case histories, Stewart reveals how organizations and individuals can create and use the knowledge assets they need.  Dazzling in its ability to make conceptual sense of the economic revolution we are living through, this ingenious book cuts through the vague rhetoric of "paradigm shifts" to show how the Information Age economy really works.Intellectual Capital should be read as if the futures of your company and your career depend on it.  They do.

Commitment in the Workplace: Theory, Research, and Application


John P. Meyer - 1997
    The multiple faces of commitment are examined as are the links that have been established between the various forms of commitment and organizational behavior. In addition, questions concerning individual differences, organizational characteristics, and work experiences associated with commitment are explored. The book concludes with a discussion of what organizations can do to manage commitment effectively, including commitment under more difficult circumstances, such as merger/acquisition, downsizing, and relocation. One of the great strengths of the book is that it summarizes the key organizational commitment research in such a way that the research findings can be evaluated for both their scientific merit and their practical value. The primary audience for Commitment in the Workplace includes students in MBA and executive MBA programs, researchers, and students and practitioners in the fields of organizational behavior and industrial psychology.

Goldratt's Theory of Constraints


H. William Dettmer - 1997
    Goldratt's Theory of Constraints (TOC), a system improvement philosophy focusing on logic and identifying the weakest link in an organization in order to, as the author states, manage the living daylights out of it. Dettmer introduces TOC, defining the concepts of

ISO 9000 Quality Systems Handbook - Updated for the ISO 9001:2008 Standard: Using the Standards as a Framework for Business Improvement


David Hoyle - 1997
    The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation.Don't waste time trying to achieve certification without this tried and trusted guide to improving your business let David Hoyle lead you towards a better quality management system and see the difference it can make to your processes and profits!"

Essentials Of Entrepreneurship And Small Business Management


Thomas W. Zimmerer - 1997
    The ideal tool for the next generation of entrepreneurs! A time-tested book that today's students need to master the most essential and critical issues involved in starting and managing a successful new business venture.

Federal Resume Guidebook: Strategies for Writing a Winning Federal Resume


Kathryn K. Troutman - 1997
    This book shows you writing methods to get best qualified, referred to a supervisor, interviewed, and hired! Effectively include KSAs in your resume with accomplishments. Maximize readability with the Outline Format federal resume. Analyze vacancy announcements for keywords. Master the Assessment Questionnaire. Format your USAJOBS federal resume for readability. Includes dozens of sample federal resumes in the Outline Format with KSAs!

The Individualized Corporation: A Fundamentally New Approach to Management


Sumantra Ghoshal - 1997
    Using diverse and compelling examples THE INDIVIDUALIZED CORPORATION explains how business leaders must recast the role of managers - by transforming how they behave, not re-engineering what they do. It is above all concerned with revitalising corporate culture by recasting the role of management and returning the core of business's responsibility, participation and contribution to the level of the individual.

Software Engineering Project Management


Richard H. Thayer - 1997
    The book builds a framework for project management activities based on the planning, organizing, staffing, directing, and controlling model. Thayer provides information designed to help you understand and successfully perform the unique role of a project manager. This book is a must for all project managers in the software field. The text focuses on the five functions of general management by first describing each function and then detailing the project management activities that support each function. This second edition shows you how to manage a software development project, discusses current software engineering management methodologies and techniques, and presents general descriptions and project management problems. The book serves as a guide for your future project management activities. The text also offers students sufficient background and instructional material to serve as a main or supplementary text for a course in software engineering project management. Note: The 2001 revision includes a new Chapter 4 Introduction and a new paper that replaces an older paper.

Corporate Strategy


Richard Lynch - 1997
    The text contains examples from both private and public sector companies. Lecturer guide and overhead projection masters are available.

Standing Room Only: Strategies for Marketing the Performing Arts


Philip Kotler - 1997
    This book argues that by embracing various marketing principles and launching marketing strategies, music, theater, and dance organizations can fulfill their artistic missions.

Incestuous Workplace: Stress and Distress in the Organizational Family


William L. White - 1997
    White's classic "Incest in the Organizational Family," the author takes a close, hard look inside today's workplace. He offers a brilliant and powerful indictment of the debilitating consequences of business-as-usual, revealing the incestuous dynamic in which organizational members, isolated from the outside world, increasingly meet their personal, professional, social, and even sexual needs inside the boundary of the organizational "family." White then offers bold and innovative strategies designed to restore the health and vitality of organizations and employees. "The Incestuous "Workplace works both as an operations guide for sustaining organizational health within environments that are increasingly turbulent and threatening and as a personal survival manual for those who find themselves in destructive work environments."I strongly recommend this text for all administrators, managers, and supervisors.... I encourage you to read and implement the concepts developed within this book. They are challenging, and they will work for you."Donald J. Mockenhaupt, L.I.C.S.W., A.C.S.W., Director, Mental Health/Chemical Dependency Division, Ramsey County Human Services Department, St. Paul, Minnesota"This down-to-earth treatise on toxic work environments sounds the alarm to balance the demands of business with the limits of the human condition before more casualties mount."Marilyn R. Peterson, M.S., Author of "At Personal Risk: Boundary Violations in Professional-Client Relationships""Bill White is America's foremost thinker in the area of incest dynamics found in the workplace, and also the source of the most creative solutions to this problem."Gary Schoener, Author and organizational consultant, Executive Director, Walk-In Counseling Center, Minneapolis, Minnesota

A Primer on Adlerian Psychology: Behavior Management Techniques for Children


Alex L. Chew - 1997
    Children are perceived as individuals with the creative capacities to decide and choose according to their private logic. Some Adlerian concepts explained are: active, passive, constructive and destructive behavior patterns, the four goals of misbehavior, punishment vs. logical consequences, and personality/lifestyle development. Alfred Adler, a contemporary of Freud and Jung, was among the first child psychologists and his innovative perceptions of a child's personality development remain timely.

Managing The Organizational Melting Pot: Dilemmas Of Workplace Diversity


Pushkala Prasad - 1997
    These include: intergroup relations theory; critical theory; Jungian psychology; feminism; post- colonial theory; cultural history; postmodernism; realism; institutional theory; and class analysis. In addition, they examine different organizatio

40 Principles: TRIZ Keys to Innovation [Extended Edition]


Genrich Altshuller - 1997
    Clarke, Sr., that further elaborates on each of the 40 principles. This new information allows the reader to more easily conceptualize the scope of each Principle and allow greater learning and application. The publication also includes a 16" x 21" removable contradiction matrix. As before, this illustrated book of the TRIZ 40 Principles acts as a "How to" book for learning how the 40 Principles are used developing solution concepts for technical contradictions. This new edition is much more powerful and will be easily understood by anyone looking to become a better problem solver.

Leadership and the Art of Conversation: Conversation as a Management Tool


Kim H. Krisco - 1997
    We listen. We chat. Lots of people know how to talk—but few know how to really communicate. Conversation is the most powerful yet underutilized tool at a manager's command. If managers change the way they talk to people, they can become much more than effective managers—they can become great leaders. Leadership and the Art of Conversation by Kim Krisco is a unique book that approaches the subject of conversation step by step. First it identifies the most productive aspects of conversation—including coaching, listening, managing, organizing, and even personal chat; then it shows readers how to put them to work.?If you observe leaders,? says Krisco, ? one fact becomes immediately evident. They spend most of their time in conversation. Everything leaders accomplish is the result of their conversations. Change the kinds of conversations you have and you immediately become a more potent and effective leader.?In Leadership and the Art of Conversation , Krisco covers everything managers need to converse more effectively, including:• the basic tools and principles of effective conversations • sample scripts and real-life examples• making proper requests and dealing with nonresponses• generating and maintaining commitment• managing the flow of a conversation• applying the eight conversational principlesUsed wisely, conversation can be a manager?s most valuable asset.About the AuthorKim H. Krisco is the internationally recognized speaker, lecturer, and trainer who developed the transition strategy that saw GTE through the largest merger in telecommunications history. The author of Leadership Your Way, he speaks to such groups as the AMA, the FDIC, and the International Business Conference.

Beyond Strategic Vision


Michael Cowley - 1997
    It is a Management System for determining the appropriate course of action for an organization, and effectively accomplishing the relevant actions and results. Having recognized the power of this system, Beyond Strategic Vision tailors the Hoshin system to fit the culture of North American and European organizations. It is a "how-to" guide to the Hoshin method for executives, managers, and any other professionals who must plan as part of their normal job.The management of an organization, whether it be large or small, has as one of its principal responsibilities setting the direction of the organization for the future. The most effective way to set the future direction is to develop a shared vision of what the organization will be in the future, contrast it to the way the organization is now, and then to create a plan for bridging the gap: the Strategic Plan. Beyond Strategic Vision shows you how to do this effectively and efficiently.

The Open-book Experience: Lessons From Over 100 Companies Who Successfully Transformed Themselves


John Case - 1997
    Of all the management solutions considered, one philosophy, open-book management, has proven its power to transform organizations and enhance morale and productivity again and again.But what was it about a seemingly risky philosophy, in which all of a company’s financial numbers are revealed to every employee, that compelled companies as dissimilar as multibillion-dollar RR Donnelley and modest-sized Crisp publications, to undertake such a drastic rethinking of company management? Was it the increased profits other companies, such as Amoco Canada, were experiencing due to their employees’ new financial involvement in the company? Or was it he improved production that Bagel Works, Inc., and Dixie Ironworks, Inc., realized through employee joint accountability? Perhaps it was the enhanced employee morale that still other companies were achieving now that their employees were partners who designed their own bonus packages. Likely, it was all these reasons and dozens more that convinced hundreds of companies to adopt open-book management to help reduce costs, improve quality, and boost sales, all while creating an environment that reinvented and revitalized the role of the employee.In this practical and highly accessible book, John Case, the leading authority and foremost chronicler of open-book management, shows how to put the open-book philosophy to work. The Open-Book Experience explains how to identify critical numbers, how to bring the corporate financials down to earth, and how to set up a system that gets everyone in the business working to improve performance. It describes how companies both large and small have actually implemented open-book management—how they got started, how they overcame obstacles, and how they taught employees to understand the business. Using a step-by-step methodology gleaned from the experiences of more than 100 successful companies, and revealing tools and techniques such as electronic scoreboards and collaborative “games,” Case shows how open-book management can work for any company wanting to bridge the age-old gap between concern for people and the need for rigorous performance measurement and improvement.

Corporate Instinct: Building a Knowing Enterprise for the 21st Century


Tom M. Koulopoulos - 1997
    Drawing on interviews with 350 companies from across the economic spectrum, Corporate Instinct offers a detailed road map for developing your own corporate instinct and a comprehensive context for understanding how and why this sixth sense offers enduring competitive advantage. Filled with insights on revamping a corporation's culture, structure and core competencies for the 21st century, this book offers a blueprint for a business which focuses on innovation, not administration.

Narrating the Organization: Dramas of Institutional Identity


Barbara Czarniawska - 1997
    Barbara Czarniawska argues that in order to understand these uncharted territories, we need to gather local and concrete stories about organizational life and subject them to abstract and metaphorical interpretation. Using a narrative approach unique to organizational studies, Czarniawska employs literary devices to uncover the hidden workings of organizations. She applies cultural metaphors to public administration in Sweden to demonstrate, for example, how the dynamics of a screenplay can illuminate the budget disputes of an organization. She shows how the interpretive description of organizational worlds works as a distinct genre of social analysis, and her investigations ultimately disclose the paradoxical nature of organizational life: we follow routines in order to change, and decentralize in order to control. By confronting such paradoxes, we bring crisis to existing institutions and enable them to change.

Workplace Diversity


Katharine Esty - 1997
    With insights into the most difficult and sensitive issues managers encounter, Workplace Diversity offers timely, practical, and invaluable guidance.

30 Minutes Before A Meeting


Alan Barker - 1997
    Part of a series of pocket guides that aim to enable the reader to master a new skill in just 30 minutes, this text provides handy hints on setting up and preparing for a meeting.

Key Management Ideas


Stuart Crainer - 1997
    It puts the ideas that changed the management world into the hands of those who need to implement them and provides an educated and unbiased opinion of the worth of each concept.

Business Finance: Theory & Practice


Edward J. McLaney - 1997
    It is an introduction to making decisions about investments the firm should make and how best to finance those decisions.

Introductory Management Science: Decision Modeling with Spreadsheets


Floyd J. Gould - 1997
    The book offers a conceptual foundation for all topics and the role of spreadsheet modelling techniques in th larger context of business decision-making.

Predicting the Future: An Introduction to the Theory of Forecasting


Nicholas Rescher - 1997
    Predicting the Future considers the anthropological and historical background of the predictive enterprise. It also examines the conceptual epistemic, and ontological principles that set the stage for predictive efforts. In short, Rescher explores the basic features of the predictive situation and considers their broader implications in science, in philosophy, and in the management of our daily affairs.

The Audit Society: Rituals of Verification


Michael Power - 1997
    The author critically examines the reasons, means, and consequences of this audit explosion. He raises important questions about the efficacy of audit processes, suggests that the consequences of this must be evaluated, and contrasts these theories and practices of Trust.

Drucker on Asia


Peter F. Drucker - 1997
    Drucker On Asia is the result of extensive dialogue between two of the world's leading business figures, Peter F Drucker and Isao Nakauchi. Their dialogue considers the changes occuring in the economic world today and identifies the challenges that free markets and free enterprises now face with specific reference to China and Japan. * What do these economic changes mean for an individual country and its economy? * What do these changes mean to Japan? * What do these changes mean to society; the individual company; the individual professional and executive? These are the questions that Drucker and Nakauchi address in their brilliant insight into the future economic role of Asia.

Project Management: A Systems Approach To Planning, Scheduling, And Controlling


H. Kerzner - 1997
    Fully updated to reflect the latest additions to the Project Management Institute's Body of Knowledge, the 6th Edition also contains new material on project risk management, international projects, and project management software tools.Project Management synthesizes a wealth of knowledge into a practical study guide project managers can rely on. With this book, readers will: -- Learn from the successes and failures of leading companies-- Explore new cost control and risk management techniques-- Assess the impact of concurrent engineering-- Merge total quality management techniques with effective project planning-- Master the resolution of conflicts-- Gain skill at predicting project success-- Obtain all the information needed to study for the PMI Certification exam

Managers as Facilitators: A Practical Guide to Getting Work Done in a Changing Workplace


Richard G. Weaver - 1997
    As a consequence, the position of manager is evolving into that of facilitator, and effective leaders must reevaluate many of the strategies that once served them well in their former role.In order to become a successful facilitator, one must recognize the four key elements in any facilitation: -- Task: The actual job that the group needs to accomplish; it dictates the action of the facilitator-- Self: As the most influential members of the group, facilitators must learn how to utilize themselves as tools-- Group: Comprised of unique individuals and predictable dynamics that can be identified and directed toward improved productivity-- Process: The use of task, self, and group to help teams run effective meetings and to plan and finish their workManagers as Facilitators also explores the inevitable boundaries that exist within organizations, showing how best to assess and capitalize on group dynamics for maximum effectiveness and efficiency. The book's final chapter synthesizes all the material by presenting common problems that can be addressed by "Quick Fixes", and by demonstrating the book's facilitation model.

Management Of Finance


David Cox - 1997
    It also contains several case studies and examples.

High-Mix Low-Volume Manufacturing


R. Michael Mahoney - 1997
    Although there is a special focus on high-mix, low-volume manufacturing, there is also useful information for people in all other types of manufacturing.

Business Economics: Strategy and Applications


Mark Cook - 1997
    It takes an international approach to managerial economics and features international cases and covers the recently emerging themes including the advances in IT and a discussion of quality standards and environmental issues.