It’s not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

    It suggests resilience, meaning that we have the ability to bounce back even from the most difficult times. . . . Your ability to thrive depends, in the end, on your attitude to your life circumstances. Take everything in stride with grace, putting forth energy when it is needed, yet always staying calm inwardly.” —Ping Fu’s “Shanghai Papa”Ping Fu knows what it’s like to be a child soldier, a factory worker, and a political prisoner. To be beaten and raped for the crime of being born into a well-educated family. To be deported with barely enough money for a plane ticket to a bewildering new land. To start all over, without family or friends, as a maid, waitress, and student.Ping Fu also knows what it’s like to be a pioneering software programmer, an innovator, a CEO, and Inc. magazine’s Entrepreneur of the Year. To be a friend and mentor to some of the best-known names in tech­nology. To build some of the coolest new products in the world. To give speeches that inspire huge crowds. To meet and advise the president of the United States.It sounds too unbelievable for fiction, but this is the true story of a life in two worlds. Born on the eve of China’s Cultural Revolution, Ping was separated from her family at the age of eight. She grew up fighting hunger and humiliation and shielding her younger sister from the teenagers in Mao’s Red Guard. At twenty-five, she found her way to the United States; her only resources were $80 in traveler’s checks and three phrases of English: thank you, hello, and help. Yet Ping persevered, and the hard-won lessons of her childhood guided her to success in her new home­land.Aided by her well-honed survival instincts, a few good friends, and the kindness of strangers, she grew into someone she never thought she’d be: a strong, independent, entrepreneurial leader. A love of problem solving led her to computer science, and Ping became part of the team that created NCSA Mosaic, which became Netscape, the Web browser that forever changed how we access information. She then started a company, Geomagic, that has literally reshaped the world, from personalizing prosthetic limbs to repair­ing NASA spaceships. Bend, Not Break depicts a journey from imprisonment to freedom, and from the dogmatic anticapitalism of Mao’s China to the high-stakes, take-no-prisoners world of technology start-ups in the United States. It is a tribute to one woman’s courage in the face of cruelty and a valuable lesson on the enduring power of resilience.

    Her background made her an obvious target for the fanatics of the Cultural Revolution: educated in London, the widow of an official of Chiang Kai-Shek's regime, and an employee of Shell Oil, Nien Cheng enjoyed comforts that few of her compatriots could afford. When she refused to confess that any of this made her an enemy of the state, she was placed in solitary confinement, where she would remain for more than six years. "Life and Death in Shanghai" is the powerful story of Nien Cheng's imprisonment, of the deprivation she endured, of her heroic resistance, and of her quest for justice when she was released. It is the story, too, of a country torn apart by the savage fight for power Mao Tse-tung launched in his campaign to topple party moderates. An incisive, rare personal account of a terrifying chapter in twentieth-century history, "Life and Death in Shanghai" is also an astounding portrait of one woman's courage.

    Tofu is born to a stray cat mother in a backyard dustbin. They are brought together when they are adopted by foreigners, who live in a traditional style courtyard house in Beijing's traditional hutong neighborhoods. Then Soyabean is offered a job as a model for a new brand of cat food while at the same time a mysterious virus is sickening people across the city. Cats are blamed for it and are being rounded up, and Soyabean and Tofu's idyllic lives as pampered pets come to an abrupt end.Interweaving real episodes in recent Chinese history such as the Olympic Games, the SARS virus, and tainted pet-food scandals with a richly imagined world, this heartwarming story of cats and humans does what W. Bruce Cameron's A Dog's Purpose did for canines. It will make you laugh and tear up, while showing the battles fought between the corruption of modern living and the ideals of traditional life.

    The British are losing a bitter war against the Boers while the German kaiser is busy building a vast new navy. The United States is struggling to put down an insurgency in the South Pacific while the upstart imperialist Japan begins to make clear to neighboring Russia its territorial ambition. In China, a perennial pawn in the Great Game, a mysterious group of superstitious peasants is launching attacks on the Western powers they fear are corrupting their country. These ordinary Chinese—called Boxers by the West because of their martial arts showmanship—rise up seemingly out of nowhere. Foreshadowing the insurgencies of our recent past, they lack a centralized leadership and instead tap into latent nationalism and deep economic frustration to build their army. Many scholars brush off the Boxer Rebellion as an ill-conceived and easily defeated revolt, but in The Boxer Rebellion and the Great Game in China, the military historian David J. Silbey shows just how close the Boxers came to beating back the combined might of the imperial powers. Drawing on the diaries and letters of allied soldiers and diplomats, he paints a vivid portrait of the war. Although their cause ended just as quickly as it began, the Boxers would inspire Chinese nationalists—including a young Mao Zedong—for decades to come.

    No matter what need brings a group of people together—from marriage enrichment to divorce recovery, from grief recovery to spiritual formation—members are part of a small group because they want to grow. This book by psychologists Henry Cloud and John Townsend provides small-group leaders with valuable guidance and information on how they can help their groups to grow spiritually, emotionally, and relationally. With insights from their best-selling book How People Grow, Cloud and Townsend show how God’s plan for growth is made up of three key elements: grace plus truth plus time. When groups embrace those elements, they find God’s grace and forgiveness and learn how to handle their imperfections without shame as they model God’s love and support to one another. In addition to describing what makes small groups work, Leading Small Groups That Help People Grow explains the roles and responsibilities of both leaders and group members. Employing tenets from the book How People Grow, this book equips leaders to understand the ins and outs of how to promote growth, and using principles from their best-selling book Boundaries, they show how to identify and find solutions for common problems such as boredom, noncompliance, passivity, aggression, narcissism, spiritualization, over-neediness, over-giving, and nonstop talking.

    Memory is dangerous in a country built to function on national amnesia. A single act of public remembrance might expose the frailty of the state's carefully constructed edifice of accepted history, one kept aloft by strict censorship, blatant falsehood, and willful forgetting. Though the consequences of Tiananmen Square are visible everywhere throughout China, what happened there has been consigned to silence. In The People's Republic of Amnesia, NPR's China correspondent Louisa Lim offers an insider's account of this seminal tragedy, revealing the enormous impact it had on China and the reverberations still felt today. Official hypocrisy and the government's obsession with maintaining stability and silence have deepened June 4th's impact on the nation's psyche. Lim interweaves portraits of eight individuals whose lives have been shaped by June 4--including the two women who started Tiananmen Mothers, one of the first and most prominent grassroots organizations outside the Chinese government's control; a student survivor involved in the protests; a soldier who took part in the suppression; and a high-ranking government administrator who played a role in ordering the tanks into the square. In the process she offers a textured, intimate, and haunting look at the national tragedy and an unhealed wound.

    The fact that China may be the next superpower attracts endless interest from all quarters—yet China is still utterly inscrutable to most outsiders. In The Dragon and the Foreign Devils Harry Gelber illuminates China's present by looking at the broad sweep of foreign relations in its past. From the incursions by the steppe horsemen and the Mongol conquests to the first arrival of European travelers, foreign fascination with China has followed certain patterns: curiosity, admiration, and greed for trade or territory. But, as China gradually rises from the turbulence in the wake of Mao Zedong to the economic growth and political stability of the twenty-first century, the dynamic between East and West has slowly shifted. Essential reading for anyone interested in China and its evolving relations with foreigners, The Dragon and the Foreign Devils breaks down the walls between East and West and shines a light on the recurring cycles of Chinese history.

    

    It's nothing to be afraid of. It isn't the exclusive preserve of politicians: it's everywhere, from your argument with the insurance company to your plea to the waitress for a table near the window. It convicts criminals (and then frees them on appeal). It causes governments to rise and fall, best men to be shunned by brides, and people to march with steady purpose towards machine guns.In this highly entertaining (and persuasive) book, Sam Leith examines how people have taught, practised and thought about rhetoric from its Attic origins to its twenty-first century apotheosis. Along the way, he tells the stories of its heroes and villains, from Cicero and Erasmus, to Hitler, Obama - and Gyles Brandreth.

    It begins by introducing students to the basics of communication systems without using probabilistic theory. Only after a solid knowledge base--an understanding of how communication systems work--has been built are concepts requiring probability theory covered. This third edition has been thoroughly updated and revised to include expanded coverage of digital communications. New topics discussed include spread-spectrum systems, cellular communication systems, global positioning systems (GPS), and an entire chapter on emerging digital technologies (such as SONET, ISDN, BISDN, ATM, and video compression). Ideal for the first communication systems course for electrical engineers, Modern Digital and Analog Communication Systems offers students a superb pedagogical style; it consistently does an excellent job of explaining difficult concepts clearly, using prose as well as mathematics. The author makes every effort to give intuitive insights--rather than just proofs--as well as heuristic explanations of theoretical results wherever possible. Featuring lucid explanations, well-chosen examples clarifying abstract mathematical results, and excellent illustrations, this unique text is highly informative and easily accessible to students.

    But for every peace treaty signed, someone set the stage and provided the pen. As social secretary to the Clintons for eight years, and more recently as chief of protocol under President Obama, Capricia Penavic Marshall has not just borne witness to history, she facilitated it. For Marshall, diplomacy runs on the invisible gesture: the micro moves that affect the macro shifts. Facilitation is power, and, more often than not, it is the key to effective diplomacy.In Protocol, Marshall draws on her experience working at the highest levels of government to show how she enabled interactions and maximized our country’s relationships, all by focusing on the specifics of political, diplomatic, and cultural etiquette. By analyzing the lessons she’s learned in more than two decades of welcoming world leaders to the United States and traveling abroad with presidents, first ladies, and secretaries of state, she demonstrates the complexity of human interactions and celebrates the power of detail and cultural IQ. From selecting the ideal room for each interaction to recognizing gestures and actions that might be viewed as controversial in other countries, Marshall brings us a master class in soft power.Protocol provides an unvarnished, behind-the-scenes look at politics and diplomacy from a unique perspective that also serves as an effective, accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life.

    Communicate with impact. Influence with certainty. Listen with sensitivity. Skill With People shows you how! About the Author Les Giblin has conducted more than 1,000 Skill With People seminars for hundreds of companies and associations, including Mobil, General Electric, Johnson & Johnson, Caterpillar, Blyth Eastman Dillon, Retail Jewelers of America, PGA, National Association of Insurance Agents, plus hundreds of sales and marketing clubs and hundreds of top stores. Les Giblin was 1965 National Salesman of the Year. His book Skill With People has sold over 2,000,000 copies, while his other book, How to Have Confidence and Power in Dealing With People, has sold over 700,000 copies. He has authored three bestselling handbooks. Les Giblin's audiovisual programs are widely used. One association enrolled 5,000 people in his Skill With People seminar--another company put 7,000 people through his "Better Selling" program. Les Giblin's track record and his hundreds of thousands of enthusiastic seminar participants and readers attest to his effectiveness as a top teacher of skill with people.

    Humes—who wrote speeches for five American presidents—shows you how great leaders through the ages used simple yet incredibly effective tricks to speak, persuade, and win throngs of fans and followers. Inside, you'll discover how Napoleon Bonaparte mastered the use of the pregnant pause to grab attention, how Lady Margaret Thatcher punctuated her most serious speeches with the use of subtle props, how Ronald Reagan could win even the most hostile crowd with carefully timed wit, and much, much more.Whether you're addressing a small nation or a large staff meeting, you'll want to master the tips and tricks in Speak Like Churchill, Stand Like Lincoln. "As a student of speech, I very much enjoyed this intriguing historic approach to public speaking. Humes creates a valuable and practical guide."—Roger Ailes, chairman and CEO, FOX News"I love this book. I've followed Humes's lessons for years, and he combines them all into one compact, hard-hitting resource. Get this book on your desk now."—Chris Matthews, Hardball

    It is selected, arranged, and introduced by William Safire, who honed his skills as a presidential speechwriter. He is considered by many to be America's most influential political columnist and most elegant explicator of our language. Covering speeches from Demosthenes to George W. Bush, this latest edition includes the words of Cromwell to the "Rump Parliament," Orson Welles eulogizing Darryl F. Zanuck, General George Patton exhorting his troops before D-Day, and Ruth Bader Ginsburg speaking on Bush v. Gore. A new section incorporates speeches that were never delivered: what Kennedy was scheduled to say in Dallas; what Safire wrote for Nixon if the first moon landing met with disaster; and what Clinton originally planned to say after his grand jury testimony but swapped for a much fiercer speech.