Book picks similar to
Analysing What Your Users Need: A Guide For Librarians And Information Managers by Philip Calvert
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Young Adult Literature: Exploration, Evaluation and Appreciation
Katherine T. Bucher - 2005
This is not an encyclopedic reference book of the past--but rather a cutting edge resource for teachers who want to connect with their techno-savvy 21st century students and in turn connect them to the literature of today. Using themes of exploration and connecting to literature--the authors emphasize actual reading of books, rather than reading about them. The authors also encourage using the Internet to expand our knowledge and interest of literature. Finally, the text contains the most current materials that will get adolescents reading-horror, humor, mystery, science fiction, fantasy, graphic novels and comic books.
The Book Thief: The True Crimes of Daniel Spiegelman
Travis McDade - 2006
Over a three-month period he did this more than a dozen times. He eventually escaped to Europe with roughly $1.8 million in rare books, letters and manuscripts. When he was caught in the Netherlands, he tried to avoid extradition to the U.S. by telling the Dutch authorities he was a financier of the Oklahoma City bombing—knowing they wouldn't extradite someone facing the death penalty. Eventually, the FBI got him back to New York, where he finally stood trial for his crimes. Including a retelling of the crimes, dialogue from the court transcripts, and explanations of the legal consequences and intricacies, McDade recounts all the sordid elements of this true crime caper in vivid detail.Four years, four attorneys, one determined librarian, numerous court appearances, and one guilty plea after the initial crime took place, a federal judge in the United States District Court for the Southern District of New York meted out a sentence that ran counter to the plea agreement, nearly doubling the ordinary sentence for a crime of that magnitude. In so doing, he created a new justification for departure from Federal Sentencing Guidelines. Basing his decision on the potential harm inflicted on society as a whole by the theft of rare and unique elements of our cultural heritage, Judge Kaplan redefined the value of such rare items and justified his sentencing by determining the value to be beyond the monetary realm. McDade recounts all the sordid elements of this true-crime caper in vivid detail, presenting readers with a retelling of the crimes, dialogue from the court transcripts, and explanations of the legal consequences and intricacies. In addition to the significant, overall legal themes, The Book Thief describes two prison escape attempts, one suicide attempt, a jailed defense lawyer, and the aftermath of this unique and interesting case.
The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World
John Dijulius - 2015
As a result of this Customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the Customer—which ultimately permeates into people’s personal lives at home and in their communities. Can the way you run your business or treat your Customers have an effect on the world at large? John DiJulius will show you just that! Drawing on years of experience consulting with the top customer service companies around the world and in his role building his first business, John Robert’s Spa, into one of the top 20 salons in the US, DiJulius will show you exactly how to create your very own Customer service revolution and make price irrelevant.
Force For Change: How Leadership Differs from Management
John P. Kotter - 1990
Kotter shows with compelling evidence what leadership really means today, why it is rarely associated with larger-than-life charismatics, precisely how it is different from management, and yet why both good leadership and management are essential for business success, especially for complex organizations operating in changing environments.The critics who despair of the coming of imaginative, charismatic leaders to replace the so-called manipulative caretakers of American corporations don't tell us much about what leadership actually is, or, for that matter, what management is either. Leadership, Kotter clearly demonstrates, is for the most part not a god-like figure transforming subordinates into superhumans, but is in fact a process that creates change -- a process which often involves hundreds or even thousands of "little acts of leadership" orchestrated by people who have the profound insight to realize this. Building on his landmark study of 15 successful general managers, Kotter presents detailed accounts of how senior and middle managers in major corporations, in close concert with colleagues and subordinates, were able to create a leadership process that put into action hundreds of commonsense ideas and procedures that, in combination with competent management, produced extraordinary results. This leadership turned NCR from a loser to a big winner in automated teller machines, despite intense competition from IBM. The same process at American Express and SAS helped businesses grow dramatically despite the fact that they were "mature" and "commodity-like." Kotter also shows how leadership turned around operations at P&G and Kodak; produced huge business successes at PepsiCo, ARCO, and ConAgra; and made the impossible occasionally happen at Digital. Thousands of companies today are overmanaged and underled, John Kotter concludes, not because managers lack charisma, but because far too few executives have a clear understanding of what leadership is and what it can accomplish. Without such a vision, even the most capable people have great difficulty trying to lead effectively and to create the cultures which will help others to lead.
Free Speech on Campus
Erwin Chemerinsky - 2017
On one side, there are increased demands to censor hateful, disrespectful, and bullying expression and to ensure an inclusive and nondiscriminatory learning environment. On the other side are traditional free speech advocates who charge that recent demands for censorship coddle students and threaten free inquiry. In this clear and carefully reasoned book, a university chancellor and a law school dean—both constitutional scholars who teach a course in free speech to undergraduates—argue that campuses must provide supportive learning environments for an increasingly diverse student body but can never restrict the expression of ideas. This book provides the background necessary to understanding the importance of free speech on campus and offers clear prescriptions for what colleges can and can’t do when dealing with free speech controversies.
HBR Guide to Delivering Effective Feedback (HBR Guide Series)
Harvard Business Review - 2016
But the prospect of sharing potentially negative news can be overwhelming. How do you construct your message so that it’s not only well received but also expressed in a way that encourages change?Whether you’re commending exemplary work or addressing problem behavior, the
HBR Guide to Delivering Effective Feedback
provides you with practical advice and tips to transform any performance discussion—from weekly check-ins to annual reviews—into an opportunity for growth and development. You’ll learn to:• Establish trust with your direct reports• Assess their performance fairly• Emphasize improvement, even in criticism• React calmly to a defensive feedback recipient• Recognize and motivate star performers• Create individualized development plansArm yourself with the advice you need to succeed on the job, from a source you trust. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Everyone's a Coach: The Business Secrets of High Performance Coaching
Don Shula - 1995
These two world-renowned successes inspire listeners not just to set goals, but to achieve them.
The Inefficiency Assassin: Time Management Tactics for Working Smarter, Not Longer
Helene Segura - 2016
Her engaging time management program caters to diverse learning styles, offering case studies that allow readers to self-diagnose and zero in on the strategies most appropriate for them. Anyone wanting to streamline workflow and improve productivity can employ her wonderfully doable techniques — for clearing task lists, handling reminder systems, scheduling a variety of priorities, and even managing emails and phone calls. Thanks to Segura’s astute attention to personality, The Inefficiency Assassin meets readers where they are struggling and details quick and easy-to-implement strategies to, as Segura promises, “kick chaos to the curb.”
No Excuses: Closing the Racial Gap in Learning
Abigail Thernstrom - 2003
In most subjects, the majority of twelfth-grade Black students do not have even a "partial mastery" of the skills and knowledge that the authoritative National Assessment of Educational Progress calls "fundamental for proficient work" at their grade. No Excuses marshals facts to examine the depth of the problem, the inadequacy of conventional explanations, and the limited impact of Title I, Head Start, and other familiar reforms. Its message, however, is one of hope: Scattered across the country are excellent schools getting terrific results with high-needs kids. These rare schools share a distinctive vision of what great schooling looks like and are free of many of the constraints that compromise education in traditional public schools. In a society that espouses equal opportunity we still have a racially identifiable group of educational have-nots—young African Americans and Latinos whose opportunities in life will almost inevitably be limited by their inadequate education. When students leave high school without high school skills, their futures—and that of the nation—are in jeopardy. With successful schools already showing the way, no decent society can continue to turn a blind eye to such racial and ethnic inequality.
Reading Reflex: The Foolproof Phono-Graphix Method for Teaching Your Child to Read
Carmen McGuinness - 1998
And the key to learning how to read effectively is recognizing the sounds that letters and words represent. With the help of the revolutionary system known as Phono-Graphix™, you and your child can discover the sound-picture code that is the foundation of the written English language.Help your child unlock the sound-picture code. An effective and easy-to-understand approach, Phono-Graphix enables you to teach your child to read in one-tenth the time of phonics with a 100 percent success rate. In just eleven weeks, you can bring your kindergartner to first-grade-level reading—even learning-disabled children can reach grade level or higher in just twelve weeks. Reading Reflex provides you with: -Simple diagnostic tests to determine your child's reading level, and a Literacy Growth Chart so you'll know what goals to establish -Detailed instructions and illustrations to help your child develop strong, consistent reading skills and to correct ineffective reading strategies such as part-word reading and memorizing -Fun and easy-to-follow exercises, hands-on materials, worksheets, stories, and games that you and your child can do together -Enjoyable lessons that are carefully constructed to meet the interests and capabilities of children of all ages
Work Reimagined: Uncover Your Calling
Richard J. Leider - 2015
Career paths look nothing like they did in the days before phones got smart. We work more hours at more jobs for more years than ever before. So it's vital that we know how to find work that allows us to remain true to who we are in the deepest sense, work that connects us to something larger than ourselves in short, our calling. We all have one, and bestselling authors Richard Leider and David Shapiro can help you uncover yours. Through a unique Calling Card exercise that features a guided exploration of fifty-two natural preferences (such as Advancing Ideas, Doing the Numbers, Building Relationships, and Performing Events), Leider and Shapiro give us a new way to uncover our gifts, passions, and values and find work that expresses them. Along the way, they mix in dozens of inspiring true stories about people who have found, or are in the process of finding, their own callings. Uncovering your calling enables you to experience fulfillment in all aspects and phases of your life. And here's the even better news: you'll never have to work again. When you choose to do what you are called to do, you're always doing what you want to do. Work Reimagined offers an enlightening, effective, and entertaining approach to discovering what you were born to do, no matter your age or stage of life."
A Broken Flute: The Native Experience in Books for Children
Doris Seale - 1994
A compilation of work by Native parents, children, educators, poets and writers, A Broken Flute contains, from a Native perspective, 'living stories,' essays, poetry, and hundreds of reviews of 'children's books about Indians.' It's an indispensable volume for anyone interested in presenting honest materials by and about indigenous peoples to children.
The Best Damn Sales Book Ever
Warren Greshes - 2006
In his wonderful new book, Warren distills a lifetime of sales training into sixteen actionable tools, which, if you use them, will guarantee that you too reach your goals. -Mark Terry, President, Harman Pro Group A great read! Warren says it all in a way that's not only easy to understand, but even easier to implement. No need to ever read another book on this subject. -John Gamauf, President Consumer Replacement Tire Sales Bridgestone Firestone North American Tire, LLC Put this book on your must-read list if you want to learn successful strategies for taking your distribution team to the next level. Through motivation and education, Warren Greshes has captivated our very best top managers and producers. He pushes them to succeed and to keep their goals out in front of them, all the while maintaining a clear message, infused with his sense of humor. Warren has helped pave our way to success. -Bernadette Mitchell, Vice President Retirement Benefits Group, AXA Equitable Warren is truly an expert in the field of sales! His grassroots ideas are practical, designed for immediate implementation, and are sure to lead to top-notch results. This book is a must-read for those new to sales and those veteran salespeople who want to take their skills to the next level. -Raj Madan, corporate marketing executive, financial services industry
A Piaget Primer: How a Child Thinks
Dorothy G. Singer - 1978
Over more than six decades of studying and working with children, he brilliantly and insightfully charted the stages of a child's intellectual maturation from the first years to adulthood, and in doing so pioneered a new mode of understanding the changing ways in which a child comes to grasp the world.The purpose of A Piaget Primer is to make Piaget's vital work readily accessible to teachers, therapists, students, and of course, parents. Two noted American psychologists distill Piaget's complex findings into wonderfully clear formulations without sacrificing either subtlety or significance. To accomplish this, they employ not only lucid language but such fascinating illuminations of a child's world and vision as Alice's Adventures in Wonderland and Winnie-the-Pooh, as well as media manifestations like Barney and Sesame Street. This completely revised edition of this classic work is as enjoyable as it is invaluable--an essential guide to comprehending and communicating with children better than we ever have before.
Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
Gerry McGovern - 2006
Written by an internationally-acclaimed specialist in this field, Killer Web Content gives you the strategies and practical techniques you need to get the very best out of your Web content. Accessible, concise and practical, it will make your website really work for you.This book helps readers to: - provide visitors to their website with the right content at just the right time - write compelling Web content that users really respond to and want more of - make sure their website has the best possible chance of getting into the first page of search results - understand the benefits of blogs, RSS, and e-mail newslettersWeb content is an increasingly important asset. It helps sellproducts and deliver services. From travel companies to softwarecompanies, from universities to governments, it's something that has tobe got right.