Geeks Who Can Schmooze: A Credit Suisse Private Banker Tells All


W.E. Kidd - 2012
    Kidd shares his journey after graduating with his MBA and landing his dream job at Credit Suisse. But getting the job is just half the battle and after an intensive training period in Zurich and New York he's left to fend for himself - one man and his student loans against a two-year ticking clock to bring in forty million dollars or get fired. How he strives to make those essential connections and eventually bring in far more than forty million....and what happens to those that can't make the cut, proves mind blowing. Because it's all about the schmooze. Infused with hilarious references to the "Wall Street" films, indie rock music, and a devil may care attitude, this is not your father's Wall Street tell-all.

Between Grit and Grace: The Art of Being Feminine and Formidable


Sasha K. Shillcutt - 2020
    Between Grit and Grace will show you that success comes when you are comfortable living in the space between grit and grace—grit meaning being resilient and taking charge of your life (socially-acceptable masculine attributes), and grace meaning showing others mercy (socially-acceptable feminine trait). Author Sasha Shillcutt, MD, a nationally lauded, award-winning physician and speaker, will explain how to give yourself permission to disappoint nice people (and know that you are still a nice person anyway). You’ll learn how to stop apologizing for showing your strength and grit, and embrace your grace, too. This is where personal peace lives. Dr. Shillcutt, taught herself how to be a gritty, grace-filled leader and live authentically. Now, she wants to help other women be brave enough to do the same. Her passion is empowering and encouraging women to be brave enough in their professional and personal lives. She believes women cannot be too brave, too kind, too strong, too smart, too funny, too beautiful, or too authentic. Using real-life stories—ranging from women in law and medicine to women in education—the book explains how women can be feminine and formidable. Leadership and lipstick are not mutually exclusive. You’ll realize you can be bossy and caring, fearless and vulnerable, relentless and forgiving, smart and humble—and make it to the top. Across the space of ten chapters, you’ll learn how to navigate the forces that have shaped the modern workplace while doing so with grit and grace. When a woman lives authentically—she succeeds.

The Millionaire Morning


Lewis Howes - 2017
    The Morning Mindset, Habits, and Routines of Millionaires!

The Naked Roommate: For Parents Only: A Parent's Guide to the New College Experience: Calling, Not Calling, Packing, Preparing, Problems, Roommates, ... Matters when Your Child Goes to College


Harlan Cohen - 2012
    Using Cohen's trademark style-with tips, statistics, quotes, and stories from parents and students, as well as expert advice-this guide tackles the most important topics on parents''minds, including:• What parents should never say or do when dropping their child off on campus• Staying connected (but not too connected) to your child• When to visit, how often to visit, what to expect when visiting• Helping your child make good choices & supporting the wrong ones• What every parent must know about safety issues

A Dream Worth Living: Finding Strength in the Depths of Struggle Along the Continental Divide


Andy Amick - 2017
    In the span of a few hours, you can go from the brink of exhaustion in the worst possible conditions to an explosion of sunshine, amazing people, and breathtaking scenery.” On Friday the 13th, under a full moon and falling rain, Andy Amick completed the first day of the 2014 Tour Divide race. Even with a year of training and preparation, the the physical and mental challenges of the race pushed him further than he thought possible. During the 2700 mile race from Canada to Mexico, he climbed mountain after mountain, witnessed stunning sunsets, encountered the smiles and hospitality of countless people, crossed paths with a mountain lion, and rode through enough mud to last a lifetime. This is the story of one man’s dream to race the Tour Divide and his determination to reach the finish.

Becoming Mindful: Silence Your Negative Thoughts and Emotions To Regain Control of Your Life (How To Relax Guide Book 3)


HowToRelax Blog Team - 2017
     Are you stuck in an endless loop of the same negative thoughts and emotions? If any of the following questions apply to you, you are at the right place for your solution Your mind is running at full speed, and you can get no sleep? Are you constantly worried for apparently no reason? You were happy, and all of a sudden you feel angry for no reason and snap at your loved ones? Is your mind doing its chitchat all day long and commanding your life? Welcome to the club. You are not alone. Thanks to our modern society, that got even worse. Too many people are stuck in their mind and are often dominated by negative thoughts and emotions. Am I good enough? Why is this guy at work so mean? Why did he do that? How can I get more money? I hate everything. And when you think the disturbing thoughts and emotions are gone, they will come back to you in the most unpleasant situations, like happily playing with your kids. Fortunately, you can change that. We can train our mind to stop those thoughts and regain control of our life. In the book, we will step you through the process of regaining control of your thoughts and emotions. You will learn: why our mind behaves like that and what is going wrong. how you can use your body to change your mind how your environment can help you in silencing your mind why drinking tea helps how Mindfulness will guide you to freedom how proven meditation techniques will assist you in your journey Don't stay paralyzed in what feels like your personal hell; join us and learn how to get your freedom. Do Not Hesitate, Buy the Book and Start Now This book is part of the How To Relax Guide Series; a series helping you to find relaxation and a happier life. With each book in the series, we cover one topic and teach you how to learn the methods in a highly actionable manner while leaving the fillers out.

SQ21: The Twenty-One Skills of Spiritual Intelligence


Cindy Wigglesworth - 2012
    In her new book, SQ21: The Twenty-One Skills of Spiritual Intelligence, Cindy helps us understand how spiritual intelligence is analogous to such concepts as IQ and emotional intelligence (EQ). Using clear, practical language she defines the 21 skills that comprise spiritual intelligence and in doing so, teaches you the steps to begin developing your own spiritual intelligence. Cindy refers to her method as spiritual weightlifting-a process whereby we work to develop our muscles to shift away from thinking with our self-focused ego to behaving from our more loving and peaceful Higher Self. Her model is both faith-friendly and faith-neutral, and SQ21 offers a way for atheists, people of faith, and those who are spiritual but not religious to understand each other and discuss our universal concerns. These skills are especially crucial for those in positions of leadership, since they help us to make decisions on a higher level while in the midst of stress, complexity, and high rates of change. If you want more peace, wisdom and compassion in your life - SQ21 is the book for you.

Simple Sabotage: A Modern Field Manual for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace


Robert M. Galford - 2015
    One section focused on eight incredibly subtle—and devastatingly destructive—tactics for sabotaging the decision-making processes of organizations. While the manual was written decades ago, these sabotage tactics thrive undetected in organizations today:Insist on doing everything through channels. Make speeches. Talk as frequently as possible and at great length. Refer all matters to committees. Bring up irrelevant issues as frequently as possible. Haggle over precise wordings of communications. Refer back to matters already decided upon and attempt to question the advisability of that decision. Advocate caution and urge fellow-conferees to avoid haste that might result in embarrassments or difficulties later on. Be worried about the propriety of any decision.Everyone has been faced with someone who has used these tactics, even when they have meant well. Filled with proven strategies and techniques, this brief, clever book outlines the counter-sabotage measures to detect and reduce the impact of these eight classic sabotage tactics to improve productivity, spur creativity, and engender better collegial relationships.

Stories from a Theme Park Insider


Robert Niles - 2011
    What time is the 3:00 parade? Why does a child need to be 40 inches tall to ride a roller coaster? What happens when the president of France gets lost inside Pirates of the Caribbean? A former employee, or "cast member", at Walt Disney World's Magic Kingdom answers these and other questions while sharing humorous stories about working inside the world's most popular theme park."Stories from a Theme Park Insider" takes you inside the park's famous tunnels and backstage for a look at how theme parks really work, and the funny moments and embarrassments that can happen when your work is someone else's vacation.

It Starts with One: Changing Individuals Changes Organizations


J. Stewart Black - 2002
    Unfortunately, change is extraordinarily difficult, and most attempts to initiate and sustain it fail. In It Starts with One, J. Stewart Black and Hal B Gregersen identify the core problem: changing individuals and the "mental maps" inside their heads must happen before you can change the organization. Just as actual maps guide people's footsteps, mental maps guide daily behavior. Successful strategic change for the organization is all about changing individual mental maps and behaviors first, because they are the organization.To change organizations, you must break through your own brain barrier -- and help those around you do the same. One step at a time, It Starts with One shows how to do that: how to create new destinations, and new, more inspiring effective paths to sustainable change. Black and Gregersen systematically identify the brain barriers that stand in your way: failure to see, failure to move, and failure to finish. Drawing on their extensive experience consulting with world-class organizations, they offer integrated tools, strategies, and solutions for overcoming each of these obstacles. This edition offers even more effective tools, more guidance on leading change in globalizing environments, and more insight into changing your own mental maps...liberating yourself to transform your entire organization.Seventy percent of organizations that seek strategic change fail. Organizations can't change because individuals don't change. Individuals don't change because powerful mental maps stand in their way. This book offers a powerful, start-to-finish strategy for helping people redraw their mental maps -- and unleash their power to deliver superior, sustained strategic change. Thoroughly updated with new techniques, case studies, and examples, this book offers even more valuable insights for today's leaders and managers.

EGO vs. EQ: How Top Leaders Beat 8 Ego Traps with Emotional Intelligence


Jen Shirkani - 2013
    EQ, Jen Shirkani shares strategies for using emotional intelligence (EQ) as a tool to avoid career derailment. The executive leadership failure rate is high: two in five CEOs fail in the first 18 months on the job. This book teaches you how to identify the most common reasons for leadership ineffectiveness, and provides tools to raise your EQ, prevent leadership lapses, and avoid the cascading consequences they can produce. Drawing on real-life anecdotes from the author’s 20 years of coaching and consulting, including stories of success and failure from the leaders of vanguard companies in energy, investment, and health care industries, Ego vs. EQ provides research and case study examples in an easy to read, practical format and is ideal for anyone currently in an executive leadership role, including business owners, and those wanting to become a dynamic leader in the future.

Bigger Than the Game: Bo, Boz, the Punky QB, and How the '80s Created the Modern Athlete


Michael Weinreb - 2010
     Greed and excess defined the 1980s, and the sports world was no exception. Shifting from the love of the game to the love of money, athletes made the transition from representing honor and humility to becoming brash and branded. Capturing the stories of headliners who capitalized on this trend, "Bigger Than the Game" charts the rise (and sometimes spectacular fall) of four athletes over the span of one of the most dramatic eras in sports. Meticulously researched, with stirring, you-are-there reporting, "Bigger Than the Game" assembles a cast that includes Jim McMahon, who took the Chicago Bears to Super Bowl glory despite his penchant for partying and his aversion to following the game plan; Brian Boswoth, the university of Oklahoma linebacker who mugged for the cameras while calling the NCAA a communist organization; Bo Jackson, who pursued promising careers in both pro football and baseball; and Len Bias, poised to ensure the Boston Celtics' dominance but died of a cocaine overdose just one day after the draft. Also packed with portraits of folk heroes such as "Refrigerator" Perry and Michael Jordan, "Bigger Than the Game" offers a riveting ride for every sports fan.

Leadership Can Be Taught: A Bold Approach for a Complex World


Sharon Daloz Parks - 2005
    In this unique leadership book, Sharon Daloz Parks invites readers to step into the classroom of Harvard leadership virtuoso Ronald Heifetz and his colleagues to understand this dynamic type of leadership and experience a corresponding mode of learning called "case in point." Unlike traditional teaching approaches that analyze the experiences of past leaders, case in point uses individuals' own experiences--and the classroom environment itself--as a crucible for learning. This bold approach enables emerging leaders to work actively through the complex demands of today's workplace and build their skills as they discover theory in practice. Through an engaging, you-are-there writing style, Parks outlines essential features of this approach that can be applied across a range of settings. In the process, Leadership Can Be Taught reveals how we can learn, practice, and teach the art of leadership in more skilled, effective, and inspired forms. Sharon Daloz Parks is director of leadership for the New Commons--an initiative of the Whidbey Institute in Clinton, WA. She has held faculty and research positions at the Harvard Divinity School, Harvard Business School, and the Kennedy School of Government at Harvard University.

Push: A Guide to Living an All Out Life: The Story of Orangetheory Fitness


Ellen Latham - 2015
    And how do you do that? By learning to Push in the Orangetheory Fitness workout. By doing so, you also learn to do the same in your life - to take on new challenges, to pursue your biggest goals, and to become the best version of you.What makes Orangetheory different from every workout you’ve tried? Why is it one of the fastest-growing fitness franchises today? And how can it change your life? In Push, you’ll learn the amazing story behind Orangetheory, the journey Ellen Latham took to create it, and how to apply the elements of Base, Push, and All Out from the workout studio to your own life.

Call Center Management on Fast Forward: Succeeding in Today's Dynamic Customer Contact Environment


Brad Cleveland - 1997
    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.