Written by bestselling author Peter Pande, What Is Six Sigma? is a concise summary of the core themes and processes of Six Sigma. Unlike almost all other books on Six Sigma, it is written for the employees of organizations rolling out Six Sigma--not just managers. This helpful overview describes what Six Sigma is, why companies are implementing it, and how employees can make it a success in their own organizations.Based on the bestselling The Six Sigma Way, this accessable introduction to Six Sigma answers typical employee questions, concerns, and even skepticism about this revolutionary program. Includes:The six themes of Six SigmaA five-step roadmap to Six Sigma implementationThe 10 basic tools of Six Sigma, with an entire page devoted to each

    Also included is complete insight into the flight attendant career, benefits, scheduling, a typical work day and numerous other aspects of the profession. Insiders tips and suggestions that guarantee an applicants ability to stand out in the interview or open house. Over 85 current interview questions are included along with current role play scenarios that you must be prepared for in your airline interview. A detailed overview of what to expect in flight attendant training and the information you need to know to succeed. A complete updated airline guide is also included listing requirements and contacts, as is the twenty four hour clock and city codes to prepare an applicant for pre-interview testing.

    Samsung is business history at its best! It explores the divergent fortunes of these two electronics giants in the last decade and identifies the true reasons behind Sony's decline and Samsung's rise. Contrary to popular belief, Chang shows that success (or failure) does not simply arise from different strategies. Rather, it emerges from major decisions that are deeply rooted in the companies' organizational processes and their executives' political behavior. This book is a must-read for any senior executive. --Constantinos Markides, Robert P. Bauman Professor of Strategic Leadership and Chairman, Strategy Department, London Business School Sea-Jin Chang has produced that rarity in a business book--one that is as valuable to practicing managers as it is insightful to academic researchers. In this fascinating comparison of two modern global giants, he applies his high resolution research microscope to their changing fortunes by dissecting their contrasting strategies, and providing interesting insights into their divergent organizational processes and management practices. This is a very valuable contribution to the international business literature. It will end up in as many corporate boardrooms as faculty seminars. --Christopher A. Bartlett, Thomas D. Casserly Professor Emeritus, Harvard Business School Sea-Jin Chang has written a fascinating comparison of Sony and Samsung that will be valuable to anyone interested in strategy, organizations or international business. The interwoven and very detailed case studies of two very different companies in overlapping industries illuminate problems such as adaptation to technological change (analog to digital), organizational flexibility and globalization. His attempt to analyze both strategic development and implementation is successful and very useful. Both academics and practitioners will learn a lot from this book. --Stephen J. Kobrin, William Wurster Professor of Multinational Management, The Wharton School, University of Pennsylvania Refreshingly original and entertaining, this book analyzes major strategic decisions of Samsung and Sony and highlights organizational processes and top management leadership that have shaped their performances. This is a must-read for all executives who want to understand the strengths and weaknesses of Asian competitors. It also provides penetrating insights to other Asian companies with global ambitions. --Myoung Woo Lee, President and CEO, iriver

    This book takes a critical look at these myths and contradictions from an inside perspective, presenting a fresh and nuanced perspective on the opportunities that the Indian market offers. It draws upon a wealth of data, from consumer research, market data, macroeconomic research, popular culture and case studies, to provide a thorough and compelling insight into what makes for success in the complex Indian market, based upon two decades of experience.

    With his friend Bevil Hogg, he founded the Trek Bicycle Corporation in 1976 and then went on to establish the company as one of the leading bicycle companies in the world. He was a man who called his son, John, his best friend. Indeed, they did many great things together: ran the Boston Marathon, followed the Tour de France throughout France, and later ran Trek together. In March 2008, he passed away after complications of heart surgery. The Big Guy touched people’s lives in countless ways, and his passing was deeply emotional for many. Now John (current president of Trek Bicycle) has written a powerful tribute to the incredible life his father led and the ways in which he was an inspiring businessman, leader, and person. Taking readers deep into the history of Trek, John shares how his father taught, trained, and instilled in him the confidence and desire to be a leader. A portrait of a great man, the book culminates with John telling his father on his deathbed of their twenty greatest moments together. This is an intimate portrayal of a father-son relationship filled with poignant experiences and lessons on how to get the most out of life. *** My father was an amazing man and he taught me many of life’s lessons. This book takes you through a great relationship between a father and a son. It takes you through the building of Trek Bicycle, and most importantly it tells the story of how my father and how our family dealt with his fight for life, and ultimately how my father and how our family dealt with his death. Death is a destination that we all share and yet there is so little written about it and so many people are unprepared to deal with it. My father amazed me throughout his life, but he saved his best act for last. The way he dealt with his death is a story that should be of some help to any family facing this most difficult time. —from the preface

    Yet, the one constant in the history of the Apache People is their constant struggle to survive in a world where they are surrounded by various enemies, including other Indian tribes, the Mexicans and finally their brutal nemesis the United States Army. Attacked, tricked, lied to and double crossed by all of those who surround and outnumber them, the Apache people continued their struggle until they were for all intent and purposes almost totally wiped out. One Apache’s name stands out in their brave yet woeful history and it is Geronimo, who at age 30 witnessed the massacre of his mother, wife and two young children.I’ve taken his recollections or accounts of the struggle of the Apache people and intertwined them with some archeological facts about this extraordinary tribe. In addition, I have searched and included some of the best photos of Apaches from that era, which I collected from Library of Congress Archives. What impressed me most about Geronimo was his brevity of words, yet his ability to take a knife to the heart of anyone who reads his verbal history. Like most Apaches, Geronimo said little, but what he did say was profound and truthful. But most powerful is what Geronimo didn’t say in his recollections. It is between this silence one can feel the pain, sorrow, pride and bravery of the Apache People. Chet DembeckPublisher of One

    And so he has decided to put his thoughts down on paper. In THE CROWN: TRUTH & FICTION, Vickers writes that he does not approve of THE CROWN because 'it depicts real life people in situations which are partly true and partly false, and unfortunately most viewers take it all as gospel truth.'  He accepts that fiction can be a device to illuminate true events, but points out that it can be used to create dangerous, and lasting, false impressions too. THE CROWN has been a highly successful series, watched with intense interest across the globe.  The settings and costumes are of high quality, the acting is good, and it all looks convincing.  Peter Morgan is an intelligent writer, author of the film THE QUEEN, and the stage production of THE AUDIENCE.  The real Queen has previously inspired great performances from actresses such as Prunella Scales and Helen Mirren, and Claire Foy portrays her beautifully. As Vickers writes, 'THE CROWN has done a great job in reminding a younger generation that the Queen and Prince Philip were once young themselves.' One of the devices used in Series 2 is to take two straightforward themes which did happen and clash them against each other to create something which did not.  For example, in Episode 8, yes, the Queen and Prince Philip entertained the Kennedys at Buckingham Palace (on 5 June 1961), and yes, the Queen visited Nkrumah in Ghana (between 9 and 20 November 1961), but the Queen did not go to Ghana for the trivial reason that she wished to pull one over on Mrs Kennedy – she went there to ensure that Ghana remained part of the Commonwealth. Much has been written about the massive budget for this series and the attention to detail.   THE CROWN: TRUTH & FICTION identifies quite a number of mistakes, especially in respect of Orders and decorations.  Having worked on films himself, Hugo Vickers knows how hard it is to make sure these details are correct, and how sometimes shortcuts have to be taken.  But it is not that difficult to get the details right, and so he points out some of these errors.  But these are trivial things in comparison to the things shown as having happened, when they did not. The cruelest and most undeserved victim of the series is Prince Philip, here portrayed as a fractious, bumptious Jack the Lad, very much the villain.  Watching the series, Hugo Vickers concludes that he failed to find the man who, in 1962, was advancing Anglo-German relations through remarks such as, ‘It may be difficult for people to see any virtue in forgiving one’s enemies, but let them reflect that it is much more likely to achieve a better future than stoking the fires of hatred and suspicion.’  This fictional Prince Philip is little more than a self-centred philanderer.  The real Prince Philip told his biographer, Tim Heald: ‘I certainly believe in the need for a “free” press, but there is a difference between freedom and licence and between the honest pursuit of the truth and the cynical pursuit of thoughtless – even vindictive sensationalism.’ THE CROWN: TRUTH & FICTION delivers a sharp message to filmwriters, producers, and their historical advisers: Fiction should help us understand the truth, not pervert it.

    The situations, characters and plant politics will ring true with many readers.In a cool, readable style, Andy & Me follows Tom's relationship with Andy Saito, a reclusive, retired Toyota guru whom Tom persuades to help save his plant through the teaching of the legendary Toyota Production System (TPS).On this journey, the reader learns that TPS is more than just a collection of tools; it entails a new way of thinking and behaving. Though Tom finds success -- both in his plant and in his personal life -- he learns from Andy that successful improvement is "endless and eternal."

    Forty-one Experiential Exercises, and 41 cases are included. Topics covered include corporate culture, organizational structure, marketing concepts, financial tools and techniques, strategy implementation issues, as well as extensive coverage of global issues, concerns and idiosyncrasies. For anyone interested in the fields of Strategic Management, Strategy, and Business Policy.

    They're burning through cash, sales have stalled, and investors are nowhere to be found. Welcome to the reality of the new tech boom. Sure, it has produced its glittering share of billion-dollar "exits." But for the vast majority of startups life is nasty, brutish, and short on glamour. NO EXIT explores the feverish world of company founders who are desperately trying to keep their dream afloat. It’s a harrowing and hilarious look at the Silicon Valley no one sees. This is an extended version of a story that appears in the May 2014 issue of WIRED magazine.

    The book has three parts: Principles: Part one covers the leadership principles that PMs use to lead their team to overcome adversity. When your product fails to gain traction, when your team falls apart, or when your manager gives you tough feedback—these are all opportunities to learn principles that will help you succeed. Product development: Part two covers how PMs at Facebook, Amazon, and other top companies build products. We'll walk through the end-to-end product development process— from understanding the customer problem to identifying the right product to build to executing with your team to bring the product to market. Getting the job: Part three covers how you can land a PM job and reach the interview stage at the right company. We'll prep you for the three most common types of PM interviews— product sense, execution, and behavioral—with detailed frameworks and examples for each. Hear directly from product leaders at Airbnb, Amazon, Google, and more on: How to overcome challenging situations from a VP of Product at Amazon. How to build a great product roadmap from product leaders at LinkedIn and Airbnb. How Google, Airbnb, and other top companies evaluate PM candidates from leaders at those companies. How PMs can grow their career from a Director at Instagram and Twitter. Table of Contents1. PrinciplesTake OwnershipPrioritize and ExecuteStart with WhyFind the TruthBe Radically TransparentBe Honest with Yourself2. Product DevelopmentProduct Development LoopUnderstanding the Customer ProblemSelecting a Goal MetricMission, Vision, and StrategyBuilding a Product RoadmapDefining Product RequirementsGreat Project ManagementEffective CommunicationMaking Good Decisions3. Getting the JobPreparing for the TransitionMaking the TransitionFinding the Right CompanyAcing your PM InterviewsProduct Sense InterviewExecution InterviewBehavioral InterviewYour First 30 Days4. Product Leader Interviews

    You can't write about any topic and expect it will become a best selling eBook. The truth is the Amazon marketplace is full of fickle readers. Most will only read a specific type of nonfiction book. If you're not writing about these topics then no one is going to buy your book. It's that simple!As an expert on niche research, I know what it takes to find proven, profitable markets. I use four free websites to discover where people are spending money. In my book, I show you these sites. Plus I teach you how to find the right niche that matches your background and personal interests.Generate Hundreds Of Book Ideas and Publish Your 1st, 2nd, and 100th Best-Selling Kindle BookThe key to making a killing on Kindle is to follow a publisher's model. You don't succeed with a single title. Your best best is to locate a hidden niche full of hungry buyers who will buy everything you publish. That's how the top authors really make money with Amazon eBooks.My guide details an additional four websites for exploring any market topic. You won't have to guess what people will buy. Instead you'll do a special type of research to decipher the language they use and locate the problems they encounter on a daily basis. In addition, you'll discover the right way to get hundreds of profitable nonfiction book ideas.Discover 7 Secrets Of Highly Effective Kindle AuthorsYou'll need the right philosophy to win at the Amazon game. I've examined top-selling Kindle authors and discovered they have a specific mindset that leads to hundreds of daily sales. My guide details these 7 "highly effective" secrets and shows how you can adopt these winning habits.Use 5 Different Ways To "Hack" AmazonAll the market research in the world won't matter if you pick the wrong market. The only way to publish a best-selling book is to know if it' something Amazon readers will buy.Fortunately I know the secret to determining the profitability of any nonfiction book idea. Specifically I use five tools to "hack" Amazon's algorithm. You'll learn:1. How to determine the average daily sales of any published title2. The quickest way to find related books in your marketplace3. A simple trick for discovering "hidden" book ideas4. My system for turning an unprofitable idea into a title that readers want5. How to use the top selling charts to find what's currently popular in your market.There is a goldmine of information on Amazon. You just need the right tools to do the digging. With my "5 Amazon Hacks," you'll know...within minutes...if you have a best-selling book idea. Then all you have to do is write and publish your title!Would You Like To Know More?Get started right away and locate those best-selling nonfiction book ideas.Scroll to the top of the page and select the 'buy button' now.

    His six-year-old daughter tasted a jackfruit from a tree in their own yard and remarked, ‘Daddy, this is so delicious. I wish I could eat the fruits from this tree every year.’Part memoir, part how-to, this is his amazing story of starting out from the backwaters of Kerala, becoming a corporate leader in America and then finding a way to have a successful career while working out of his village in Kerala.This book also contains tips and techniques for anyone frustrated with living in cities. How do you set up a home office? How do you integrate with the local community? Where do your kids go to school? How do you convince your company to give you this opportunity? God’s Own Office may well inspire you to transform your life.

    Whether you're still thinking about starting your own business or wanting to get back into it after an unsuccessful prior attempt, these millionaire moms will teach you how to identify your own unique, God-given talents to build a business that provides a legacy of freedom and wealth for your family for years to come. If you want to stop trading your time for money and want to start spending more time with the people you love, this book is for you. It doesn't matter if you have any experience in sales, what education you've had, or how old you are--if you're willing to spend a couple hours reading this book and you can commit to doing the exercises within, we know you will be successful with your own business. If you're ready to start creating a residual income that will serve you for a lifetime, we're ready to show you how!

    This course is usually the first course taught at the undergraduate level. Marketers understand that even the best products and services will go unsold if they cannot communicate the value to the customer. Understanding this value-based approach is critical for marketing students today, and is at the forefront of this text, setting it apart. This approach is emphasized throughout the text, and demonstrated through the use of the Adding Value boxes found in each chapter. Presents a concise, impactful, and easy to read approach to Principles of Marketing. The text delivers value to both instructor and student through the engaging style and online assignment and assessment options. With monthly updates provided in a newsletter and the dynamic video program, the instructor support provided will bring marketing to life in any class setting.