Renowned expert Erin Meyer is your guide through this subtle, sometimes treacherous terrain where people from starkly different backgrounds are expected to work harmoniously together.When you have Americans who precede anything negative with three nice comments; French, Dutch, Israelis, and Germans who get straight to the point (“your presentation was simply awful”); Latin Americans and Asians who are steeped in hierarchy; Scandinavians who think the best boss is just one of the crowd—the result can be, well, sometimes interesting, even funny, but often disastrous.Even with English as a global language, it’s easy to fall into cultural traps that endanger careers and sink deals when, say, a Brazilian manager tries to fathom how his Chinese suppliers really get things done, or an American team leader tries to get a handle on the intra-team dynamics between his Russian and Indian team members.In The Culture Map, Erin Meyer provides a field-tested model for decoding how cultural differences impact international business. She combines a smart analytical framework with practical, actionable advice for succeeding in a global world.

    His blog has garnered a devoted following of millions of readers who have come to rely on him to help them run their businesses. A lifelong rap fan, Horowitz amplifies business lessons with lyrics from his favorite songs and tells it straight about everything from firing friends to poaching competitors, from cultivating and sustaining a CEO mentality to knowing the right time to cash in.His advice is grounded in anecdotes from his own hard-earned rise—from cofounding the early cloud service provider Loudcloud to building the phenomenally successful Andreessen Horowitz venture capital firm, both with fellow tech superstar Marc Andreessen (inventor of Mosaic, the Internet's first popular Web browser). This is no polished victory lap; he analyzes issues with no easy answers through his trials, includingdemoting (or firing) a loyal friend;whether you should incorporate titles and promotions, and how to handle them;if it's OK to hire people from your friend's company;how to manage your own psychology, while the whole company is relying on you;what to do when smart people are bad employees;why Andreessen Horowitz prefers founder CEOs, and how to become one;whether you should sell your company, and how to do it.Filled with Horowitz's trademark humor and straight talk, and drawing from his personal and often humbling experiences, The Hard Thing About Hard Things is invaluable for veteran entrepreneurs as well as those aspiring to their own new ventures.

    Deep inside, we sense that more is possible. We long for soulful workplaces, for authenticity, community, passion, and purpose.In this groundbreaking book, the author shows that every time, in the past, when humanity has shifted to a new stage of consciousness, it has achieved extraordinary breakthroughs in collaboration. A new shift in consciousness is currently underway. Could it help us invent a more soulful and purposeful way to run our businesses and nonprofits, schools and hospitals?A few pioneers have already cracked the code and they show us, in practical detail, how it can be done. Leaders, founders, coaches, and consultants will find this work a joyful handbook, full of insights, examples, and inspiring stories.ADVANCE PRAISE"Congratulations on a spectacular treatise! This is truly pioneering work. In terms of integral sophistication, there is simply nothing like it out there."--Ken Wilber, from the Foreword"The most exciting book I've read in years on organization design and leadership models."--Jenny Wade, Ph.D., Author of Changes of Mind"A book like Reinventing Organizations only comes along once in a decade. Sweeping and brilliant in scope, it is the Good To Great for a more enlightened age. What it reveals about the organizational model of the future is exhilarating and deeply hopeful."--Norman Wolfe, Author of The Living Organization"A comprehensive, highly practical account of the emergent worldview in business. Everything you need to know about building a new paradigm organization!"--Richard Barrett, Chairman and Founder, Barrett Values Center"Frederic Laloux has done business people and professionals everywhere a signal service. He has discovered a better future for organizations by describing, in useful detail, the unusual best practices of today."--Bill Torbert, Author of Action Inquiry"As the rate of change escalates exponentially, the old ways of organizing and educating, which were designed for efficiency and repetition, are dying. Frederic Laloux is one of the few management leaders exploring what comes next. It's deeply different."--Bill Drayton, Founder, Ashoka: Innovators for the Public

    It already drives most of the world’s top technology companies. And now it’s starting to spread to every domain where leaders wrestle with complex projects. If you’ve ever been startled by how fast the world is changing, Scrum is one of the reasons why. Productivity gains of as much as 1200% have been recorded, and there’s no more lucid – or compelling – explainer of Scrum and its bright promise than Jeff Sutherland, the man who put together the first Scrum team more than twenty years ago. The thorny problem Jeff began tackling back then boils down to this: people are spectacularly bad at doing things with agility and efficiency. Best laid plans go up in smoke. Teams often work at cross purposes to each other. And when the pressure rises, unhappiness soars. Drawing on his experience as a West Point-educated fighter pilot, biometrics expert, early innovator of ATM technology, and V.P. of engineering or CTO at eleven different technology companies, Jeff began challenging those dysfunctional realities, looking for solutions that would have global impact. In this book you’ll journey to Scrum’s front lines where Jeff’s system of deep accountability, team interaction, and constant iterative improvement is, among other feats, bringing the FBI into the 21st century, perfecting the design of an affordable 140 mile per hour/100 mile per gallon car, helping NPR report fast-moving action in the Middle East, changing the way pharmacists interact with patients, reducing poverty in the Third World, and even helping people plan their weddings and accomplish weekend chores. Woven with insights from martial arts, judicial decision making, advanced aerial combat, robotics, and many other disciplines, Scrum is consistently riveting. But the most important reason to read this book is that it may just help you achieve what others consider unachievable – whether it be inventing a trailblazing technology, devising a new system of education, pioneering a way to feed the hungry, or, closer to home, a building a foundation for your family to thrive and prosper.

    Adopting Lean will take time and commitment, but it’s vital for harnessing the cultural and technical forces that are accelerating the rate of innovation.* Discover how Lean focuses on people and teamwork at every level, in contrast to traditional management practices* Approach problem-solving experimentally, by exploring solutions, testing assumptions, and getting feedback from real users* Lead and manage large-scale programs in a way that empowers employees, increases the speed and quality of delivery, and lowers costs* Learn how to implement ideas from the DevOps and Lean Startup movements even in complex, regulated environments

    Scaling Up: How a Few Companies Make It...and Why the Rest Don't is the first major revision of this business classic. In Scaling Up, Harnish and his team share practical tools and techniques for building an industry-dominating business. These approaches have been honed from over three decades of advising tens of thousands of CEOs and executives and helping them navigate the increasing complexities (and weight) that come with scaling up a venture. This book is written so everyone -- from frontline employees to senior executives -- can get aligned in contributing to the growth of a firm. There's no reason to do it alone, yet many top leaders feel like they are the ones dragging the rest of the organization up the S-curve of growth. The goal of this book is to help you turn what feels like an anchor into wind at your back -- creating a company where the team is engaged; the customers are doing your marketing; and everyone is making money. To accomplish this, Scaling Up focuses on the four major decision areas every company must get right: People, Strategy, Execution, and Cash. The book includes a series of new one-page tools including the updated One-Page Strategic Plan and the Rockefeller Habits ChecklistTM, which more than 40,000 firms around the globe have used to scale their companies successfully -- many to $1 billion and beyond. Running a business is ultimately about freedom. Scaling Up shows business leaders how to get their organizations moving in sync to create something significant and enjoy the ride.

    uses the latest research from the fields of motivation, creativity, behavioral economics, neuroscience, and management to reveal what really makes us successful at work. Combining powerful stories with cutting edge findings, Friedman shows leaders at every level how they can use scientifically-proven techniques to promote smarter thinking, greater innovation, and stronger performance. Among the many surprising insights, Friedman explains how learning to think like a hostage negotiator can help you diffuse a workplace argument, why placing a fish bowl near your desk can elevate your thinking, and how incorporating strategic distractions into your schedule can help you reach smarter decisions. Along the way, the book introduces the inventor who created the cubicle, the president who brought down the world’s most dangerous criminal, and the teenager who single-handedly transformed professional tennis—vivid stories that offer unexpected revelations on achieving workplace excellence. Brimming with counterintuitive insights and actionable recommendations, The Best Place to Work offers employees and executives alike game-changing advice for working smarter and turning any organization—regardless of its size, budgets, or ambitions—into an extraordinary workplace.

    It is rereleased as Managing for Happiness in June 2016 by John Wiley & Sons. "Can our organization be a little bit more like Pixar, Spotify, Netflix, Zappos, Virgin, Valve or IDEO? Is there something I can do to get a better company culture? Better collaboration? Better management?" The book #Workout offers concrete games, tools, and practices for all workers so they can introduce better management, with fewer managers. It addresses many common questions, such as: - How can we measure team performance? - How can we decide on salaries and bonuses? - How can we define job titles and career paths? - How can we replace performance appraisals? - How can we motivate our workers? - How can we change the organization’s culture? In modern organizations, people are expected to be “servant leaders” and “systems thinkers”, but nobody explains exactly how to do this on a Monday morning. “Empowering workers” and “delighting customers” is crucial, but it’s not concrete. Managers, and everyone else, need to know “how” because most organizational problems are management problems. Management is too important to leave to the managers! This book offers you: - Serious games to help improve organizational culture - Simple practices that increase employee engagement - Creative stories that inspire teamwork and collaboration - New ways to achieve team accountablity and responsibility - Easy workout exercises to make the business more agile - Modern tools that enable people to enjoy a happy Monday When you implement the games, tools, and practices in this book, you can move the organization toward better management with fewer managers. "Jurgen's book is practical and fun, but most of all, it's subversive. If you care enough to get started, you'll discover that these tools will transform everything about your organization." - SETH GODIN, author of The Icarus Deception "Brilliant, counter-intuitive, and creative approach to management. Very insightful and humanistic. Highly recommended!" - DEREK SIVERS, Founder of CD Baby, TED speaker, author of Anything You Want "In our always-on, real-time world, the nature of work has changed, potentially for the better. While people can be more autonomous and more productive, they can also self-destruct easier. Jurgen tackles these important changes in his fun and interesting book." - DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR "Engage people, improve work, and delight clients: these are the tenets of this amazing book, which will show you how to transform the entire layer of management in your organization into a wellspring creativity, productivity, and engagement. Excellent!" - MARSHALL GOLDSMITH, a Thinkers 50, Top Ten Global Business Thinker and top-ranked Executive Coach "Today all managers are marketers. You need to sell your ideas, your plans, and your solutions. Management 3.0 #Workout sets you on a path to success in a world where we are each responsible for managing our own career and our own contribution to the world." - PENELOPE TRUNK, author of Brazen Careerist: The New Rules for Success "Want to know what the next stage of management may look like? Do yourself a favor and take a look at Management 3.0 #Workout by Jurgen Appelo. Chock full of management nuggets as well as exercises and activities, Management 3.0 #Workout provides insights into how to engage the next generation workforce.

    The legendary inventors of the microprocessor-the single most important product in the modern world-Intel today builds the tiny “engines” that power almost every intelligent electronic device on the planet.But the true story of Intel is the human story of the trio of geniuses behind it. Michael S. Malone reveals how each brought different things to Intel, and at different times. Noyce, the most respected high tech figure of his generation, brought credibility (and money) to the company’s founding; Moore made Intel the world’s technological leader; and Grove, has relentlessly driven the company to ever-higher levels of success and competitiveness. Without any one of these figures, Intel would never have achieved its historic success; with them, Intel made possible the personal computer, Internet, telecommunications, and the personal electronics revolutions.The Intel Trinity is not just the story of Intel’s legendary past; it also offers an analysis of the formidable challenges that lie ahead as the company struggles to maintain its dominance, its culture, and its legacy.With eight pages of black-and-white photos.

    In performance, how you organize can be the key to growth. In the past five years, the business world has seen the birth of a new breed of company - the Exponential Organization - that has revolutionized how a company can accelerate its growth by using technology.

    Bosses, colleagues, customers—but also family, friends, and in-laws—they all have “suggestions” for our performance, parenting, or appearance. We know that feedback is essential for healthy relationships and professional development—but we dread it and often dismiss it.That’s because receiving feedback sits at the junction of two conflicting human desires. We do want to learn and grow. And we also want to be accepted just as we are right now. Thanks for the Feedback is the first book to address this tension head on. It explains why getting feedback is so crucial yet so challenging, and offers a powerful framework to help us take on life’s blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.The business world spends billions of dollars and millions of hours each year teaching people how to give feedback more effectively. Stone and Heen argue that we’ve got it backwards and show us why the smart money is on educating receivers— in the workplace and in personal relationships as well.Coauthors of the international bestseller Difficult Conversations, Stone and Heen have spent the last ten years working with businesses, nonprofits, governments, and families to determine what helps us learn and what gets in our way. With humor and clarity, they blend the latest insights from neuroscience and psychology with practical, hard-headed advice. The book is destined to become a classic in the world of leadership, organizational behavior, and education.

    As they helped grow Google from a young start-up to a global icon, they relearned everything they knew about management. How Google Works is the sum of those experiences distilled into a fun, easy-to-read primer on corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption.The authors explain how the confluence of three seismic changes - the internet, mobile, and cloud computing - has shifted the balance of power from companies to consumers. The companies that will thrive in this ever-changing landscape will be the ones that create superior products and attract a new breed of multifaceted employees whom the authors dub 'smart creatives'. The management maxims ('Consensus requires dissension', 'Exile knaves but fight for divas', 'Think 10X, not 10%') are illustrated with previously unreported anecdotes from Google's corporate history.'Back in 2010, Eric and I created an internal class for Google managers,' says Rosenberg. 'The class slides all read 'Google confidential' until an employee suggested we uphold the spirit of openness and share them with the world. This book codifies the recipe for our secret sauce: how Google innovates and how it empowers employees to succeed.'

    Conven­tional wisdom says that’s how the world has to work. Bad jobs with low wages, minimal benefits, little training, and chaotic schedules are the only way companies can keep costs down and prices low. If companies were to offer better jobs, cus­tomers would have to pay more or companies would have to make less.   But in The Good Jobs Strategy, Zeynep Ton, a professor at the MIT Sloan School of Management, makes the compelling case that even in low-cost settings, leaving employees behind—with bad jobs—is a choice, not a necessity. Drawing on more than a decade of research, Ton shows how operational excellence enables companies to of­fer the lowest prices to customers while ensuring good jobs for their employees and superior results for their investors.   Ton describes the elements of the good jobs strategy in a variety of successful companies around the world, including Southwest Airlines, UPS, Toyota, Zappos, and In-N-Out Burger. She focuses on four model retailers—Costco, Merca­dona, Trader Joe’s, and QuikTrip—to demonstrate the good jobs strategy at work and reveals four choices that have transformed these compa­nies’ high investment in workers into lower costs, higher profits, and greater customer sat­isfaction.   Full of surprising, counterintuitive insights, the book answers questions such as: How can offering fewer products increase customer sat­isfaction? Why would having more employees than you need reduce costs and boost profits? How can companies simultaneously standardize work and empower employees?   The Good Jobs Strategy outlines an invaluable blueprint for any organization that wants to pur­sue a sustainable competitive strategy in which everyone—employees, customers, and investors—wins.

    But many managers and leaders struggle to apply these powerful tools within their organizations, as they often run counter to traditional managerial thinking and practice.Authors Nathan Furr and Jeff Dyer wrote this book to address that very problem. Following the breakout success of The Innovator’s DNA—which Dyer wrote with Hal Gregersen and bestselling author Clay Christensen to provide a framework for generating ideas—this book shows how to make those ideas actually happen, to commercialize them for success.Based on their research inside corporations and successful start-ups, Furr and Dyer developed the innovator’s method, an end-to-end process for creating, refining, and bringing ideas to market. They show when and how to apply the tools of their method, how to adapt them to your business, and how to answer commonly asked questions about the method itself, including: How do we know if this idea is worth pursuing? Have we found the right solution? What is the best business model for this new offering? This book focuses on the “how”—how to test, how to validate, and how to commercialize ideas with the lean, design, and agile techniques successful start-ups use.Whether you’re launching a start-up, leading an established one, or simply working to get a new product off the ground in an existing company, this book is for you.

    His energy is matched only by his genius and understanding about what makesthe best sales organizations. It's not commission strategies, it's not about glossy sales materials; it is about people. Jack understands better than most that if you look out for your people and insist that they look out for your customers, the result is unprecedented growth (and a lot of very happy and inspired employees and customers)." -Simon Sinek, Optimist and Author of Leaders Eat Last and Start With Why "Winning teams result from strong cultures and leadership driven systems and processes. In the world of sales, as detailed in Hyper Sales Growth, Jack Daly knows how to lead and win." -Pat Williams, Co-Founder, Orlando Magic, Author of Vince Lombardi on Leadership "If you want to play the piano, you hire a teacher. If you want to run a fast marathon, you hire a coach. Jack Daly is the best Professional Sales Coach in America. He teaches you what you need to know, how to remember it, and how to practice it every single day. This book will change your life as a leader and a salesperson, and you will thank Jack Daly every day you make a new sale." -Willy Walker, Chairman and CEO, Walker & Dunlop "It's finally here!! The book all the million fans (that's literal) of Jack Daly have been wanting - a book that shares the same time-tested sales management techniques that work to drive growth he's been teaching in his powerful and packed workshops. It's all about getting the sales management piece right; this is the book that shows you the way." -Verne Harnish, CEO of Gazelles Author of Mastering the Rockefeller Habits and The Greatest Business Decisions of All Time "If you want to get predictable revenue and profitable growth, Jack Daly is your source for the state of the art in sales. Read this book, buy it for your team, follow his advice and you'll be unstoppable." -Christine Comaford, Executive Coach & Presidential Advisor NY Times Best Selling Author of SmartTribes: How Teams Become Brilliant Together "Jack Daly is a rare gem in the business world. I have seen him transform several companies, by growing revenue, by upgrading corporate cultures, and by growing employees' capacity to produce results. His vast knowledge and experience gives him a perspective unmatched by anyone I've experienced. This book is a must read if you are interested in taking your company to the next level in the most direct way possible." -Rick Sapio, CEO of Mutual Capital Alliance, Inc

    The surprising truth is that the only way to truly scale your company is to reduce its reliance on you. This means that, done right, you get growth without sacrificing your life. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your existing business while also gaining more freedom. Their three-level action plan, based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, helps you determine the best strategy for growth in your own company. More important, they provide practical advice on how to execute in the face of conflicting demands and multiple responsibilities. By breaking down the path to scaling into seven principles, any owner can increase profits and their own freedom. Scale is for entrepreneurs who wonder if they really own their business, or if their business owns them.

    Readers new to Kanban will understand why and how it works, while those with experience will appreciate its fresh perspective and the connections it makes with a range of related models.

    Once we understand these laws, we will have a better understanding of how life works.Once we understand how life works, we can make life work for us, instead of against us. This book is an intended guidebook to offer knowledge that you can use throughout life. If I can sum up this entire book in one statement it would be: Your mind is literally shaping the world around you. The Author of this book owns the largest Self-Help YouTube Channel, "YouAreCreators".

    Larman and Vodde have distilled their immense experience helping geographically distributed development organizations move to agile. Going beyond their previous books, they offer today's fastest, most focused guidance: "brass tacks" advice and field-proven best practices for achieving value fast, and achieving even more value as you move forward. Targeted to enterprise project participants and stakeholders, "Large-Scale Scrum" offers straight-to-the-point insights for scaling Scrum across the entire project lifecycle, from sprint planning to retrospective. Larman and Vodde help you:Implement proven Scrum frameworks for large-scale developmentsScale requirements, planning, and product managementScale design and architectureEffectively manage defects and interruptionsIntegrate Scrum into multisite and offshore projectsChoose the right adoption strategies and organizational designsThis will be the go-to resource for enterprise stakeholders at all levels: everyone who wants to maximize the value of Scrum in large, complex projects.

    What they do and how they do it is the key determinant of corporate success. Want to become invaluable to your company? Boost your managerial skills. The good news is that great managers are made...not born. When you discover what the most successful managers know, you will unlock the secrets to turning even ordinary employees into extraordinary performers. Now with this handy little book, success expert Brian Tracy reveals how anyone can easily: Set performance standards ● Delegate productively ● Define key result areas ● Concentrate attention and resources on high-payoff activities and eliminate distractions ● Hire and fire effectively ● Build a staff of peak performers ● Hold meetings that work ● Foster team spirit ● Communicate with clarity ● Negotiate successfully ● Remove obstacles to performance ● Set the right example ● Make good decisions quickly ● And more Filled with practical, proven techniques and tools, this essential guide shows you how to bring out the best in your people--and hit new heights in your own career.

    But what is it that transforms some people into the kind of magnetic individuals who inspire others to follow? Success expert Brian Tracy has helped thousands of people become exceptional leaders and now, in this concise and powerful book, he reveals how you can: • Inspire trust, confidence, and loyalty• Instill a sense of meaning and purpose in your organization• Tap into the motivation and enthusiasm that compels others to commit to your vision• Think strategically—keeping the big picture in mind• Continually focus on the future• Turn adversity into opportunity• Take the right kind of risks• Clearly communicate goals and strategies and gain buy-in• Build winning teams• Elicit extraordinary performance from ordinary people• Cultivate worthwhile relationships and leverage The Law of Reciprocity• Become the person seen as most likely to lead the organization to victory• And more Great leadership isn’t a mystery. It is a skill that can be learned. Packed with practical, proven methods, this indispensable little guide will help you unlock your leadership potential.

    So do professors, facilitators and all changemakers. The challenge is how. Liberating Structures are novel, practical and no-nonsense methods to help you accomplish this goal with groups of any size.Prepare to be surprised by how simple and easy they are for anyone to use. This book shows you how with detailed descriptions for putting them into practice plus tips on how to get started and traps to avoid. It takes the design and facilitation methods experts use and puts them within reach of anyone in any organization or initiative, from the frontline to the C-suite.Part One: The Hidden Structure of Engagement will ground you with the conceptual framework and vocabulary of Liberating Structures. It contrasts Liberating Structures with conventional methods and shows the benefits of using them to transform the way people collaborate, learn, and discover solutions together.Part Two: Getting Started and Beyond offers guidelines for experimenting in a wide range of applications from small group interactions to system-wide initiatives: meetings, projects, problem solving, change initiatives, product launches, strategy development, etc.Part Three: Stories from the Field illustrates the endless possibilities Liberating Structures offer with stories from users around the world, in all types of organizations –– from healthcare to academic to military to global business enterprises, from judicial and legislative environments to R&D.Part Four: The Field Guide for Including, Engaging, and Unleashing Everyone describes how to use each of the 33 Liberating Structures with step-by-step explanations of what to do and what to expect.Discover today what Liberating Structures can do for you, without expensive investments, complicated training, or difficult restructuring. Liberate everyone’s contributions –– all it takes is the determination to experiment.

    We negotiate with our spouses, children, parents and friends. We negotiate when we rent an apartment, buy a car, purchase a house and apply for a job. Your ability to negotiate might even be the most important factor in your career advancement.Negotiation is also the key to business success. No organization can survive without contracts that produce profits. At a strategic level, businesses are concerned with value creation and achieving competitive advantage. But the success of high-level business strategies depends on contracts made with suppliers, customers and other stakeholders. Contracting capability-the ability to negotiate and perform successful contracts-is the most important function in any organization.This book is designed to help you achieve success in your personal negotiations and in your business transactions. The book is unique in two ways. First, the book not only covers negotiation concepts, but also provides practical actions you can take in future negotiations. This includes a Negotiation Planning Checklist and a completed example of the checklist for your use in future negotiations.The book also includes (1) a tool you can use to assess your negotiation style; (2) examples of "decision trees," which are useful in calculating your alternatives if your negotiation is unsuccessful; (3) a three-part strategy for increasing your power during negotiations; (4) a practical plan for analyzing your negotiations based on your reservation price, stretch goal, most-likely target, and zone of potential agreement; (5) clear guidelines on ethical standards that apply to negotiations; (6) factors to consider when deciding whether you should negotiate through an agent; (7) psychological tools you can use in negotiations-and traps to avoid when the other side uses them; (8) key elements of contract law that arise during negotiations; and (9) a checklist of factors to use when you evaluate your performance as a negotiator.Second, the book is unique in its holistic approach to the negotiation process. Other books often focus narrowly either on negotiation or on contract law. Furthermore, the books on negotiation tend to focus on what happens at the bargaining table without addressing the performance of an agreement. These books make the mistaken assumption that success is determined by evaluating the negotiation rather than evaluating performance of the agreement. Similarly, the books on contract law tend to focus on the legal requirements for a contract to be valid, thus giving short shrift to the negotiation process that precedes the contract and to the performance that follows.In the real world, the contracting process is not divided into independent phases. What happens during a negotiation has a profound impact on the contract and on the performance that follows. The contract's legal content should reflect the realities of what happened at the bargaining table and the performance that is to follow. This book, in contrast to others, covers the entire negotiation process in chronological order beginning with your decision to negotiate and continuing through the evaluation of your performance as a negotiator.A business executive in one of the negotiation seminars the author teaches as a University of Michigan professor summarized negotiation as follows: "Life is negotiation!" No one ever stated it better. As a mother with young children and as a company leader, the executive realized that negotiations are pervasive in our personal and business lives. With its emphasis on practical action, and with its chronological, holistic approach, this book provides a roadmap you can use when navigating through your life as a negotiator.

    It's not for the faint of heart. It's for people who want to move mountains. It swallows some whole, but others derive endless invigoration and passion from the pace and the impact and the glory and the huge potential for failure as well as success. There's no other job like it, and this is a book to help you make it your job. The role of a product manager goes by many different names - and if that's not reason enough to be confused, some companies define product manager completely differently from how it's understood elsewhere. We sometimes get stuck in our quest to define the damn thing, but in the case of product management, it's effort well spent, because it's quite the jungle out there.

    Willis Johnson, the founder of Copart [CPRT], offers up a personal and inspirational account of this journey to the top including lessons he learned from love, war and building a global, multi-billion dollar business. Even at the pinnacle of success, Willis remained grounded in his family-first values. His stories will inspire and provoke the entrepreneur in everyone to start building their dream.

    Pink, author of TO SELL IS HUMAN and DRIVE "The Ballé books are a great way to get started or to speed up your pace of transformation, personal and organizational." —Jim Womack, Founder of Lean Enterprise Institute In their new business novel Lead With Respect, authors Michael and Freddy Ballé reveal the true power of lean: developing people through a rigorous application of proven tools and methods. And, in the process, creating the only sustainable source of competitive advantage—a culture of continuous improvement. In this engaging and insightful story, CEO Jane Delaney of Southcape Software discovers from her sensei Andy Ward that learning to lead with respect enables her to help people improve every day. “For us, lean is all about challenging yourself and each other to find the right problems, and working hard every day to engage people in solving them,” he says. Lead With Respect’s timely message brings a new understanding of lean. While lean has become essential for companies to compete in today’s global economy, most practitioners see it as a rigorous focus on process to produce higher quality goods and services—a limited understanding that fails to realize the true power of this approach. This new novel by the Ballés, the third in a series that includes Shingo Research Award-winners The Gold Mine and The Lean Manager, breaks new ground by sharing huge amounts of practical information on the most important yet least understood aspect of lean management: how to develop people through a rigorous application of lean tools. You’ll learn: • How to apply Lead With Respect attitudes to the lean tools you are using now so that you develop a truly sustainable lean culture. • What specific steps to follow to make lean leadership behaviors daily habits. • How to manage with respect through the emotion, conflict, tension, and self-doubt that you’ll face during a lean transformation.

    They make the case that these gatherings are potentially the most important venue where adult and organizational learning can take place in schools, and that making more effective use of this time is the key to increasing student achievement.In Meeting Wise, the authors show why meeting planning is a high-leverage strategy for changing how people work together in the service of school improvement. To this end, they have created a meeting-planning "checklist" to develop a common language for discussing and improving the quality of meetings. In addition, they provide guidelines for readers on "wise facilitating" and "wise participating," and also include "top tips" and common dilemmas.Simple, succinct, and practical, Meeting Wise is designed to be read and applied at every level of the educational enterprise: district leadership meetings with central office staff, charter-school management summits, principals' meetings with teachers, professional development sessions, teacher-team meetings, and even teachers' meetings with parents and students.

    The invaluable companion to the new edition of the bestselling How to Measure Anything This companion workbook to the new edition of the insightful and eloquent How to Measure Anything walks readers through sample problems and exercises in which they can master and apply the methods discussed in the book.The book explains practical methods for measuring a variety of intangibles, including approaches to measuring customer satisfaction, organizational flexibility, technology risk, technology ROI, and other problems in business, government, and not-for-profits.Companion to the revision of the bestselling How to Measure AnythingProvides chapter-by-chapter exercises Written by industry leader Douglas Hubbard Written by recognized expert Douglas Hubbard--creator of Applied Information Economics--How to Measure Anything Workbook illustrates how the author has used his approach across various industries and how any problem, no matter how difficult, ill defined, or uncertain can lend itself to measurement using proven methods.

    Whether you are a Business Manager, Network Marketer, or simply wanting more cohesive communication in your family, this book was written for you! Learn these simple steps and completely revolutionize your ability to communicate with any color!

    The book's 12 principles can help any leader develop a culture of excellence and include Be True to Character; Use Your Imagination; Tap the Power of Knowledge; Never Give Up; Seek Peace & Balance; and Lead with a Vision.Steven Shallenberger has more than 40 years of experience as a successful entrepreneur, CEO, executive, corporate trainer, and community leader. He is also the founder of Synergy Companies, an energy management and environmental solutions company with more than 400 employees.

    The expectation is that the business must always move forward.   The American CEO walks a tightrope daily . . . many times blindfolded and without a net below. The job of balancing the often-competing interests of a company’s constituents is so challenging that the average lifespan of a newly minted CEO is around five years. Why is it that our most successful businesspeople, individuals who have been wildly successful at every other position in their career, often fail when they get to the CEO chair? The job of the CEO is unlike any leadership position, yet many CEOs are unprepared for its challenges. Yes, you must have business acumen and people-management skills, but you’ll also need to own the company vision, provide the proper resources, build the culture consistently and in alignment with company goals, make key decisions, and deliver performance that satisfies boards, shareholders, and investors. And, to complicate matters, you must work in an ambiguous environment in which you have absolute responsibility but questionable control. Your biggest challenge will be the balancing act required to be successful--to grow your company in the short term and create a long-term advantage that makes your efforts sustainable. Joel Trammell, successful entrepreneur, CEO, and investor, explores the various points of balance that challenge every CEO. He identifies what it looks like when a CEO is off balance and offers modern techniques and approaches to regain balance, drawn from almost thirty years of study and experience. You’ll learn about the 50+ daily struggles that might pull you off balance, such as how to build credibility while avoiding the cheerleader vs. Eeyore trap; how to identify the right growth opportunities while avoiding the budget blower vs. budget tyrant trap; and how to create strong alignment while avoiding the CIA vs. amateur trap. Trammell has created this resource for aspiring, new, and more experienced CEOs. He shares stories that allow you to identify your own strengths and weaknesses and provides questions that promote self-analysis. Filling a void in the market for a clear, compelling guide for CEOs, The CEO Tightrope is certain to become your go-to valued resource.

    The tale in this book will hurt, because you’ll have undoubtedly lived with the consequences of people being stretchedtoo thin, work constantly blocked or in queue, projects chronically late, and people getting burned out...~ Gene Kim author of The Phoenix Project from the ForewordWe are distracted.We are overburdened.We are unfocused.Our work suffers for this. Our companies suffer for this.We snatch failure from the jaws of success.Limiting WIP is the breakthrough strategy forstarting less and completing more.~Written by Jim Benson, author of the Shingo Research Award winning Personal Kanban, urban planner, software developer, and businessowner who has planned and built everything from small software projects, to houses, to urban freeway systems, Why Limit WP is told by someone who has watched many projects be born,run into problems, and ultimately fail due to overburden.This short work is the third in the Modus Cooperandi MemeMachine series-which looks specifically at underlying issues that directly impact the success of teams, companies, and individuals. The MemeMachine series is meant to start conversations and advance discussion.

    M. Darren Root, one of the accounting profession’s most highly esteemed thought leaders, co-author of The E-Myth Accountant, and former executive editor of CPA Practice Advisor magazine, maps out a vision for independent accountants to go beyond merely working at a job and start assembling the machinery to build a true enterprise. His newest book is a practical, end-to-end roadmap of the strategic process and organizational methods that have changed the lives and personal fortunes of thousands of practitioners and shareholders in accounting firms nationwide.

    Now, in his first book, Against the Grain Courtney describes the key principles— including service, civility, leadership, character, commitment, and forgiveness—that have helped young people and adults to live better and more fulfilled lives.Courtney has also passed along these values to his 120 employees at the lumber company he built from scratch. A former drug addict became a line manager and loving family man; an out-of-control cornerback is now a cadet at West Point; a star running back has discovered he can show his emotions and still be strong. Courtney, Esquire magazine’s Coach of the Year in 2012, shares these and other compelling stories to illustrate how readers can enrich themselves their families, their businesses, and their communities. Courtney goes against the grain of today’s mefirst culture, while explaining why these time-tested principles are needed now more than ever. He shows that winning isn’t just about the score at the end of the game, or the profit margin. Ultimately, it’s about the impact you make on your fellow human beings and the legacy you leave behind.

    In fact, Serve to Be Great: Leadership Lessons from a Prison, a Monastery, and a Boardroom will train you to make this a reality. Although it’s not an easy process, it is a worthwhile one.By making a shift in your approach to leadership, you can become a highly effective leader who enjoys your work and makes the world a better place. The shift is simply a matter of gradually becoming more focused on how you can serve others and increase your capacity to do so.Matt Tenney introduces us to the principles in this book through the story of going from selfish to servant while on his journey from prisoner to monk to social entrepreneur. He also cites numerous business case studies and research that demonstrate how putting serving first results in: - Attracting top talent - Increased engagement and lower turnover - A more innovative team culture - Better customer service - A better ROI on marketing efforts The book also offers practical, actionable guidance for making the shift to becoming an extraordinary leader who is devoted to serving and inspiring greatness in others.All of the author proceeds from the sale of this book are donated to charity.

    The multi-year, multi-billion dollar operation elected the nation's first black president, raised and spent more money than any other election effort in history, and built the most sophisticated voter targeting technologyever before used on a national campaign. What is missing from most accounts of the campaign is an understanding of how Obama for America recruited, motivated, developed, and managed its formidable army of 2.2 million volunteers. Unlike previous field campaigns that drew their power from staff, consultants, and paid canvassers, the Obama campaign's capacity came from unpaid local citizens who took responsibility for organizing their own neighborhoods months--and even years--in advance of election day. In so doing, Groundbreakers argues, the campaign engaged citizens in the work ofpracticing democracy. How did they organize so many volunteers to produce so much valuable work for the campaign? This book describes how.Elizabeth McKenna and Hahrie Han argue that the legacy of Obama for America extends beyond big data and micro-targeting; it also reinvigorated and expanded traditional models of field campaigning. Groundbreakers makes the case that the Obama campaign altered traditional ground games by adopting theprinciples and practices of community organizing. Drawing on in-depth interviews with OFA field staff and volunteers, this book also argues that a key achievement of the OFA's field organizing was its transformative effect on those who were a part of it. Obama the candidate might have inspiredvolunteers to join the campaign, but it was the fulfilling relationships that volunteers had with other people--and their deep belief that their work mattered for the work of democracy--that kept them active.Groundbreakers documents how the Obama campaign has inspired a new way of running field campaigns, with lessons for national and international political and civic movements.

    A single-volume learning resource covering the range of knowledge required it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. Covering the whole process from planning to implementation, it offers practical tools, techniques and models to effectively support any change initiative.

    Most every company uses the common continuous improvement initiatives. This highly accessible guide addresses but goes beyond other business approaches such as Lean, Six Sigma, and Theory of Constraints by offering a customizable plan that you can apply to any manufacturing-based industry or supply chain.You'll discover invaluable tools for developing operations strategy and driving execution by using practical science to assess your procedures, target problems, and find solutions. You'll learn essential life lessons from the best--and worst--practices of corporate leaders like Toyota and Boeing. You'll find ingenious new ways to improve your leadership by predictively managing the tradeoffs that every operation faces--whether it's more or less inventory or capacity, higher or lower customer service, or more or fewer products.Using this approach, you can tackle these natural conflicts in business through a practical, comprehensive science of operations.Factory Physics for Managers makes it easier to choose and execute the best strategy for better productivity--and even bigger profits.Praise for Factory Physics for Managers"Factory Physics for Managers is a proven path to flawless execution and results. Leading vs. following in our industry is predicated on the relentless pursuit of putting order to chaos. Factory Physics science and CSUITE software have given our organization the ability to plan, predict, model, and execute based on explosive growth and rapid-fire, dynamic changes to our business model. In our case, history is not a good predictor of the future, so we need to deploy our resources wisely, and the Factory Physics approach has helped us do just that." --Larry Doerr, COO, Stratasys"Shows how the science behind Lean initiatives can greatly improve results in terms of productivity and resources." --Bill Fierle, Vice President and General Manager, TopWorx, Emerson"Brings powerful, accessible science to operations management. The Factory Physics playbook enables me to lead the harnessing of our data more effectively for modeling, planning, control, and feedback. Armed with the concepts, common language, and tools in this book, I can partner with operations' leadership to impact the bottom line." --Jeffrey Korman, CIO, Hu-Friedy Mfg LLC, Chicago

    When you apply the strategies in this book, you'll find that getting things done is not only easier, and much faster, but that you enjoy the process as well.

    Within ten years, digital cameras had destroyed that business. In 2012, Kodak filed for bankruptcy. Yet Fujifilm has boasted record profits and continues strong. What happened? What did Fujifilm do? What do businesses today need from their leaders? What kinds of employees can help businesses thrive in the future? Here, the CEO who brought Fujifilm back from the brink explains how he engineered transformative organizational innovation and product diversification, with observations on his management philosophy.Shigetaka Komori is Chairman and CEO of Fujifilm Holdings Corporation. Mr. Komori was appointed CEO in 2003 and chairman in 2012.

    The book details agile principles, roles, managerial practices, technical practices and artifacts, offering a complete review that will help readers master all the important agile ideas.

    Communicating with your employee should not be an event. It should be a process. Do you want to stop agonizing about your employees' performance? Do you want to master difficult management relationships? Build a culture of ongoing structured one-on-one dialogues--providing guidance, direction, feedback, troubleshooting, and coaching--with every single employee you manage: One person at a time, one day at a time.When managers consistently practice this simple but shockingly effective technique, they get results: they increase employee performance and morale, increase retention of high performers and turnover among low performers, and achieve significant measurable improvements in business-outcomes. But when it comes to engaging in meaningful dialogue with employees, there's a culture of complacency and self-deception among managers. Most managers will tell you that they already talk to their direct-reports every day. The problem is that it is precisely the ad hoc manner in which most managers talk to their direct-reports every day that actually makes inevitable the most difficult employee situations that tend to vex managers.You are the new leader of an existing teamResources are tightEmployees need to speed up (productivity)Employees need to slow down (quality)Employees' personal issues are affecting their workEmployees need to get organizedEmployees need to be on timeEmployees need to behave differently in meetingsEmployees need to communicate more effectivelyEmployees have an attitude problemStar employees are thinking about leaving...and more.In "Talk About the Work," Tulgan shows readers the problem with these ad hoc approaches and offers a streamlined step-by-step guide to building a structured one-on-one dialogue that actually works. Tulgan identifies the most common management challenges and offers advice on how to "talk about the work" when:In "Talk About the Work," Tulgan returns to his roots to write about and share with his core audience--the tens of thousands of managers who have participated in his intensive back-to-basic management seminars over the years--how to become the best manager they can be...by simply talking about the work.

    Yet the reality is often quite different. Robinson and Schroeder make a bold claim that the quality of a company's output is directly related to a business measure that few companies track or understand: the ideas of employees. Ironically, the authors show that most managers and organizations are better at suppressing ideas than encouraging them. Many well-managed companies would pride themselves if they implemented one or two ideas per employee each year on the frontline. Yet high-performing idea-driven companies may implement 50 to 100 or more ideas per employee per year--and they keep count, too. In fact, Robinson and Schroeder show that idea-driven organizations are relatively rare, despite their competitive advantages.The fundamental block to high-quality idea systems is leadership. Ideas are entirely voluntary, and employees won't generate or support them if they're misled. More than this, employees can't implement ideas if they need to seek approval at upper levels for simple improvements they understand better than their bosses. In organizations where ideas are brought to the core of strategy, systems, and management, the effect is electric. Employees are more engaged, productive, and creative. Businesses become more innovative and resilient with only minimal management inputs. The authors predict that idea-driven organizations will become the rule rather than exception. This book offers the complete guide to designing and leading this organization of the future.

    I would recommend this book to anyone, especially those currently in leadership positions and those aspiring to get there, as Damian Hughes draws out the inspirational qualities required from one of the greatest managers in football.’Stuart Lancaster, England Head Coach, Rugby Football Union In How to Think Like Sir Alex Ferguson, Professor Damian Hughes distils the primary lessons of Ferguson's phenomenal success as manager at Manchester United and show how you can apply them to you own personal goals.You will learn about Ferguson's approach to people-management, changing mind-sets, visualisation, building confidence and embracing change - all techniques at the heart of turning Manchester United into a winning machine. You will also discover how he remained at the forefront of one of the world's most competitive industries and how to make this count with your own ambition.You will also discover the techniques that Ferguson employed to extract the finest qualities from his team, and discover how to lead other individuals and teams in their pursuit of success within changing times.With exercises for you to work on, drawing from Professor Hughes's practical and academic background within sport, organisation and change psychology, How to Think Like Sir Alex Ferguson is the perfect handbook for the business of winning and managing success.

    Now the authors help workplace learning professionals apply the concepts of their best-selling book. With real-world applications, case studies, "how-to" guidelines, and practical advice and examples for implementing the 6Ds, "The 6Ds Fieldbook: Beyond ADDIE" is an easy-to-use and widely-applicable guide to substantially increasing the return on investment and decreasing "learning scrap," the potential value that goes unrealized in many learning and development initiatives.

    People worldwide are consuming more high-quality, handmade cheese than ever before. The number of artisan cheesemakers has doubled in recent years, and many of the industry's newcomers are "farmstead" producers-those who work only with the milk of their own animals. Today, more than ever before, the people who choose to become farmer-cheesemakers need access to the knowledge of established cheese artisans who can help them build their dream.Few career choices lead to such extremes of labor, emotion, and monetary challenge. In The Small-Scale Cheese Business (originally published in 2010 as The Farmstead Creamery Advisor), respected cheesemaker, instructor, and speaker Gianaclis Caldwell walks would-be producers through the many, and often confusing, steps and decisions they will face when considering a career in this burgeoning cottage industry. This book fills the gap that exists between the pasture and cheese plate. It goes far beyond issues of caring for livestock and basic cheesemaking, explaining business issues such as: * Analyzing your suitability for the career; * Designing and building the cheese facility; * Sizing up the market; * Negotiating day-to-day obstacles; * Ensuring maximum safety and efficiency. Drawing from her own and other cheesemakers' experiences, Caldwell brings to life the story of creating a successful cheesemaking business in a practical, organized manner. Absolutely essential for anyone interested in becoming a licensed artisan cheesemaker, The Small-Scale Cheese Business will also appeal to the many small and hobby-farm owners who already have milking animals and who wish to improve their home dairy practices and facilities.

    We read every chapter, summarize and analyze it for your convenience. This is an Instaread Summary of 'Creativity, Inc.' by Ed Catmull. Below is a preview of the earlier sections of the summary: Chapter 1 Every Sunday, as a kid, Catmull watched on TV The Wonderful World of Disney, where Disney explained how they made their animations and incorporated technological breakthroughs into their work. One day, Catmull had a life-changing realization: a good animation was measured by whether or not the character on the screen made you believe it was a thinking being. He decided he wanted to become an animator and create emotional characters. Catmull graduated with a double major in Physics and Computer Science from the University of Utah. In his graduate program he met professor Ivan Sutherland, a pioneer in computer graphics and director of the computer graphics program. The program was funded by the Advanced Research Projects Agency (ARPA), the creators of the first computer network, ARPANET, which would later evolve into the Internet. ARPA was developed as a response to the threat of the Soviet Sputnik satellite, the first of its kind. The U.S. felt threatened by Soviet technological advancements and they developed ARPA to stay up with the Soviets. To Catmull, the lesson to be learned from this was when the competition gets smart, you need to get smarter. Catmull found enormous inspiration in the computer graphics program, not only from the technology he was discovering but also from his fellow students. The collaborative and creative atmosphere he experienced there was something he later tried to emulate at Pixar. In 1972, Catmull made his first animated film, a digitized model of his left hand. Hand became a reference for state-of-the-art computer animation. Professor Sutherland came up with the idea of an exchange program with Disney. Disney would send an animator to the University of Utah to learn about new technologies, and the university would send one of their students to learn about storytelling. Catmull was sent to propose....

    To learn to pass the PMP® Exam, a person must practice with hundreds and hundreds of PMP® Exam Prep sample questions. This book is the second book in our series of mini- books - PMP® Exam Preparation Simplified Series Over the last 16 years Aileen has helped over 10,000 project managers in her workshops obtain their PMP® credential. Often the participants in Aileen's workshops are successful project managers who may lack experience is specific topics on the PMP® Exam. The topics that participants seem to struggle with the most are: Earned value Management (EVM)Contract types and calculations (FPIF, CPIF, PTA, etc.)Network diagrams including float, free float, project float, leads and lagsFinancial based questions including IRR, ROI, etc.Statistical based questionsThere is one thing all of these areas have in common and it is math. Aileen has decided to create mini-books in each of these areas so that students can gain both the knowledge and the confidence to get these questions right.Many project managers want to study just enough to pass the PMP® Exam and not one second more.Aileen's view is to practice on enough sample questions in each area so that the project manager is confident he/she will never get a question in that area wrong.While the primary goal of this book and Aileen's workshops is to help you pass the PMP® Exam, Aileen hopes that you will also walk away as a more knowledgeable and successful project manager.

    To learn to pass the PMP® Exam, a person must practice with hundreds and hundreds of sample questions. This book is the first book in our series of kindle books - PMP® Exam Preparation Simplified. Over the last 16 years Aileen has helped over 10,000 project managers in her workshops obtain their PMP® credential. Often when these project managers come into the PMP Exam Prep workshop the topic of earned value management (EVM) is overwhelming.After participants pass the PMP® Exam they often contact Aileen to share their success. Many will even say very quietly with a smile and a wink:“ I think I got every Earned Value Management (EVM) Question on the exam right.”Aileen's intent through the book -How to get every Earned Value Management (EVM) question right on the PMP® Exam and through the series -PMP® Exam Prep Simplified is to help every project manager not only learn to pass the PMP* Exam but also learn to manage projects better. The goal for organizations is increased project success- one PMP® at a time.The goal for individuals is to gain the knowledge and confidence to pass the PMP® Exam without wasting time and money.

    Knowledge work and knowledge workers vary with each profession, depending on the industry- from software developers to engineers, architects to pharmaceutical researchers, and so forth. They are usually responsible for exploring and creating ideas, new products, new designs or perhaps new models for doing business to help their organization achieve or maintain a competitive advantage. As much of this type of work is intangible, productivity is a mystery to most business executives, managers and team leaders.This unique reference shows how to lead knowledge workers, manage knowledge work and build a hyper-productive knowledge work organization, by taming and managing the four flows of organizational performance (psychology, information, work and finance) to produce spectacular operational and financial throughput results.Inspired by his experience and knowledge gained at Borland International, where a hyper-productive level of performance was achieved resulting in the most productive software project ever documented, author Steve Tendon devised TameFlow. TameFlow is an approach that can be superimposed on any preexisting process, method, and practice to enable performance improvement by several orders of magnitude and a state of hyper-productivity. It is adaptable to nearly every industry, and can be applied to any knowledge work domain or organization that generates business value through knowledge.TameFlow blends and merges different ideas from a variety of schools of thought. It is founded in pattern theory and organizational performance patterns which are used to analyze and decompose processes, methodologies, and management practices into constituent parts to observe productivity patterns, and then they are recombined in new configurations to enable hyper-productive levels of performance.In this volume , the TameFlow approach is explained within the context of knowledge work performed in a software development organization. Mr. Tendon teams up with author, Wolfram Muller, a thought-leader and expert in Critical Chain and Advanced Agile Project Management to illustrate its application to Scrum, the most widely used Agile software project management framework, and to Kanban, a method used for knowledge work with an emphasis on just-in-time delivery and change management.

    Internal Communications draws on examples of best practice in the private, public and non-profit sectors, with case studies of high profile international organizations. The book defines and explains internal communications (IC), providing practical, ready to implement guidance on planning and organizing the IC function and IC teams; understanding audiences; deciding and developing messages; channels, outcomes and  approaches; line managers and leadership; evaluating and reporting; advising leaders; and change and transitions.The advice in the book is accompanied by downloadable templates for communications in a variety of special situations -- from crises to mergers to business strategies and rebranding. Covering all the core concepts and models, skills and processes, Internal Communications offers a refreshingly practical introduction for students and practitioners alike.

    Thus it’s important for national economic success to have a thriving midsized company sector. But that is not easy to do, largely because the factors that throttle growth of midsized companies can be quite different than those of their smaller and larger business brethren. Some of these factors are well known, but others can creep up on management teams and go almost unnoticed until it’s too late.Drawing upon his own experience and interviews with more than 99 companies, author Robert Sher runs through seven “silent growth killers” that plague midsized companies which, if not addressed, eventually cripple growth. Leading in the Middle offers clear, tangible, actionable advice about dealing with these killers and growing despite them.

    Every action has an impact.Every moment is a choice.Every interaction--whether you're presenting to an entire organization or talking one-on-one with a colleague--is an opportunity to influence and inspire others to achieve extraordinary results. Your ability to do that depends on two factors: how aware you are of your impact and the care and discipline with which you choose your actions, day-by-day, moment-by-moment.Leading with Intention challenges you to make a profound, deliberate mark on both your organization and the world around you. Informed by over 25 years of experience with leaders in Fortune 50 companies, biotech start-ups, financial services firms, and non-profit organizations, Leading with Intention provides real-life examples and straightforward tools for increasing your awareness and being more deliberate in your choices. You'll want to apply its lessons immediately, and return to it again and again as a trusted resource.

    In fact, this lead generating GOLD MINE is over 277% more effective for lead generation than any other social media method. If you're in business, you NEED to be on LinkedIn. But you need to do it RIGHT - or you'll spin your wheels and waste more time than it's worth. The LinkedIn Code cuts right to the chase, providing you with all the tools you need to navigate the often confusing landscape of LinkedIn, so you can unlock the rich rewards it can bring to your business. In The LinkedIn Code, award-winning social media expert Melonie Dodaro shows you how to: Create a professional LinkedIn profile that is client-focused and speaks to your ideal prospects and clients Get your profile to show up at the TOP of the LinkedIn search results, so prospects find YOU and not your competitors Understand LinkedIn etiquette and best practices, so you can build relationships and avoid doing anything to damage your credibility Generate leads using proven social selling techniques with a step-by-step lead generation plan that you can implement daily for maximum results in minimum time The LinkedIn Code reveals the very same system developed and practiced by author Melonie Dodaro, who receives more than 70% of her leads from LinkedIn. Packed with daily and weekly checklists, example messages and case studies of professionals and companies that have seen a massive increase in revenue by following these exact principles, The LinkedIn Code is your key to cracking the secret of using LinkedIn for true business success.

    As a result, the single most important capacity any company can develop is the power to adapt to change, and to do so rapidly, intelligently, and effectively. In Adaptive Capacity: How Organizations Can Thrive in a Changing World, Juan Carlos Eichholz business consultant and acclaimed professor offers a compelling analysis of the adaptive challenge. Through vivid examples involving organizations ranging from HP and Google to Telefonica and the US Marines, Eichholz provides a set of practical tools and ideas any leader can begin using immediately to succeed in a changing world.

    Why pay a premium for other summary books when 50 Page Summaries has more quality and a cheaper price. Not convinced? Take a look inside the book to see for yourself. This book offers: Overall Summary of the entire book Chapter by chapter summaries Chapter by chapter analysis Chapter by chapter key takeaways Themes found throughout the book About the book About the Author

    The theory has been condensed and simplified into an easy-to-use series of steps that will show you how to:- Choose and implement those habits that will serve you in becoming what you want to be.- Get rid of bad habits that trip you up and hold you back.- Take responsibility for your own life and not allow others to decide how you should live it.- Improve your career, financial status, personal growth, relationships, rest & relaxation and overall wellness.- Use 5 simple steps to make sure your new habits stay with you for as long as you want.- Access external resources quickly and easily through the more than 45 links provided. Taking Consistent Action is Key to Personal Development Doing things fast, accurately and efficiently becomes easy once you know how. Actually achieve professional and personal success by following the simple, practical steps outlined. Do you want your own profitable business that will bring fame and success? Do you desire financial independence and personal freedom? Would you love to improve your relationships and make them more fulfilling?You can achieve excellence in all of these if you build strong habits that support your dreams. Take action now and change your life forever!

    It's not just hard work; many people work diligently their entire lives and never attain their goals. So what's the secret to success and happiness?Recruitment consultant, author, and inspirational speaker Andrew LaCivita believes there's no single path to success. Ask fifty successful people their secret and you'll get fifty different answers, none of which might work for you.Those same fifty people, however, have something in common. They understand the importance of identifying, analyzing, setting, and achieving their goals. They don't just enjoy accomplishing goals-they enjoy the journey toward accomplishment.Out of Reach but in Sight is based on a speech LaCivita made to a three-hundred-member audience on the importance of proper goal-setting for achievements and happiness. Once you know the formula for setting and achieving goals, you can develop your own, unique path to success.

    Jonathan O’Brien offers a practical and structured approach to understanding and implementing SRM. He explores how to get the most out of a supply base by identifying the most important suppliers, improving and measuring current relationships and what to do when a relationship changes.Topics covered include: identifying the power of a supply base, comparing suppliers, Supplier Management (SM) versus SRM, measurement approaches, improvement processes, the role of category management, reducing risk, internal SRM strategies and the life of a supplier relationship.

    Addressing that gap, actionably and with attention to relevant research, is the focus of this book.In Aligning Strategy and Sales, Harvard Business School professor Frank Cespedes equips you to link your go-to-market initiatives with strategic goals. Cespedes offers a road map to articulate strategy in ways that people in the field can understand and that will fuel the behaviors required for profitable growth. Without that alignment, leaders will press for better execution when they need a better strategy, or change strategic direction with great cost and turmoil when they should focus on the basics of sales execution.With thoughtful, clear, and engaging examples, Aligning Strategy and Sales provides a framework for diagnosing and managing the core levers available for effective selling in any organization. It will give you the know-how and tools to move from ideas to action and build a sales effort linked to your firm’s unique goals, not a generic selling formula.Cespedes shows how sales efforts affect all elements of value creation in a business, whether you’re a start-up seeking to scale or an established firm looking to jump-start new growth. The book provides key insights to optimize your firm’s customer management activities and so improve selling and strategy.

    military in general, and its many elite organizations in particular, possesses a culture of high performance. Courage to Execute outlines the six basic principles that operate at the foundation of high performance, which include leadership, organization, communication, knowledge, experience, and discipline, known together as LOCKED. When all are practiced effectively, teamwork emerges. But the most elusive quality that exists at the heart of all elite military teams, the element that organizations and businesses deeply desire to perform more efficiently and effectively, is trust. Trust is easily spent, but hard won. Author James Murphy, an employer of approximately fifty senior military officers that have served in elite units such as the U.S. Navy Blue Angels, U.S. Navy SEALS, and U.S. Army Rangers, shares a multitude of personal leadership stories that illustrates the principles of LOCKED.Shares compelling anecdotes from leaders in elite units of the U.S. Military Written by James D. Murphy, founder and CEO of Afterburner, Inc., which has trained over 1.5 million executives, sales professionals, and business people from every industry in Afterburner's Flawless Execution Model, and its unique, high-energy programs Courage to Execute will help you develop effective leadership skills and build high-performance teams that out-compete your rivals every time.

    Recent decades have seen greatly expanded opportunities for women throughout the Arab world, leveling the playing field as never before.In Arab Women Rising, Knowledge@Wharton contributors Nafeesa Syeed and Rahilla Zafar share the entrepreneurial journeys of 35 women, from a flower farmer tending her fields in the Tunisian countryside to a Saudi royal advocating for expanded women's rights throughout the kingdom.This Knowledge@Wharton collection tells the stories of: Pioneers who are establishing exciting technology companies in a region where mobile usage is on the upswing Small and midsize business owners who started enterprises specializing in everything from public relations to the arts Innovators who have rolled out new products, revamped fashions, and integrated new services into their industries Visionaries tapping the big-picture potential the region holds in such growing fields as entertainment and science Women effectively spearheading change in their communities by starting social enterprises Inspiring and powerful, Arab Women Rising is a guide to understanding the modern business environment created and led by a new generation of women entrepreneurs in the Middle East and North Africa.

    Terry observed this while he was leading teams of engineers during his career.He also saw illustrations of some of these laws of nature when he read and studied the scriptures. Terry put these casual observations into words when he delivered the graduate student commencement address at Indiana Wesleyan University in 2003 in a speech he titled, The Thermodynamics of Leadership . The body of that speech later became the launching point of this book,The Energy to Lead.In this book, Terry looks briefly at the three laws of thermodynamics in simple layman s terms and in the following chapters illustrates how leadership follows the same laws. He also applies the same laws to help illustrate and explain his faith and the gospel message in a unique way. Whether you are an engineer, a parent, a pastor or anybody wishing to grow in influence in a leadership position,The Energy to Lead will be a must have in your leadership library.

     Alison Vidotto is a true leader. How did she do it? Alison says ‘the Door to Success says Push!', and that’s just what she’s done. With focus and determination Alison developed the leadership skills necessary to raise a strong, close family, build a business from scratch and to single handedly develop an English language and IT program for young blind students to escape a future with no potential. Even though Alison was living independently at 16 she was determined to continue her education, she attended night school while working full time and continued to do so as she raised her children and followed her engineer husband from one mining project to another. With a growing family in tow she moved 20 times in 15 years, but that wasn’t going to stop her. The road Alison travelled has taught her, often the hard way, the skills needed to become a strong leader, the importance of stepping up and the determination to never give up. The Door to Success says Push! In 22 Leadership Fundamentals Alison shares the leadership skills she found necessary to raise a close family, be a strong member of the community, build a successful business, and run an international charity. Real life stories are woven throughout the book to demonstrate the importance of leadership in all aspects of life. This book discusses Leadership Principles for Life, Business and the Wider Community and will show you how to: · Obtain clarity about your purpose and vision · Adapt and take advantage of change and turmoil · Discover how and when to make the tough calls without guilt · Be a conscious, authentic leader · Step up, take responsibility and always be accountable It’s never too late to be the leader you were born to be!

    Nonstop Sales Boom explains how to break this unhealthy cycle and achieve strong, steady results--every quarter, from every member of the team.Author and experienced sales leader for over twenty years Colleen Francis says the secret to leaving behind the roller-coaster reports and achieving sustaining, steady success is to broaden the focus from merely closing deals to actively nurturing the four critical stages of client engagement:• Attraction: Fill the funnel with lucrative prospects• Participation: Turn them into customers faster• Growth: Invest in valued clients• Leverage: Turn customers into referral generatorsWhen companies concentrate on only one or two of these areas, their results become erratic. But by becoming purposeful toward all four, simultaneously, they will systematically attract a regular flow of prospects and move them smoothly through the pipeline--taking the chaos and pressure away from the end of quarter for good!

    A groundbreaking work, this book reveals what it takes to achieve optimum results from your organisational culture without employing the use of external consultants. This organic, in-house approach to company culture transformation saves both time and money. Step-by-step, author Michael Henderson illustrates how to create a culture in which employees and leaders delight those outside the company--customers, shareholder, employees' families, suppliers and the board of directors--and anyone else who may benefit from an association with the organisation.The book's proven models and ideas have been tried and tested with a broad range of of high-profile international companies. Expert author, Michael Henderson, a.k.a. The Corporate Anthropologist, has more than 30 years' experience, and a proven track record of working and consulting with organisations to enhance their workplace cultures.Reveals how to create an organisational culture that achieves desired results Puts the cultural transformation process in the hands of the people directly effected Smashes some of the established and costly myths about culture and how to work with culture This important resource is written for leaders, managers and supervisors at all levels and across industries.

    To hire the A Players for your company, one need to implement a rational and thorough hiring process. In WHO, this particular process is split into four chronological sections: 1. How To Use A Scorecard 2. How To Source Your A Players 3. How To Select Your A Players 4. How To Sell Your Company Each step is summarized and analyzed so its easy to read, directly to the point and saves you loads of time. This summary is designed for: 1.) The busy individual familiar with the process and seek a solid reinforcement of key principles one may have missed. 2.) The newcomer who values time spent on EXECUTION and ACTION, not re-reading. Key Benefits: Excellent compact summary of the Who: The A Method to Hiring in a fast, convenient format. 
 Saves you precious time from re-reading the 200+ page book to re-absorb, remember and categorize concepts. We did all the work for you. 

 Keep the topic relevant and in front of you for times when you lose sight of the rational and proven into voodoo hiring methods. Quickly identify A players, understand the 6 traits that indicate candidate risk, establish solid ground work by asking 4 introspective questions before you even start the process..and much more. Understand the potential shortcomings of this exhaustive process and learn to adapt it to suit your unique situation and company. A Players are fundamental if you want your business to be successful. Ask any CEO and they will tell you that an overwhelming reason for the success of their company lies with the team. Your company is only as good as who you hire! And finding them is easy once you learn the rules and how - FAST, with our expert guide extracting the most fundamental principles of finding A talent. This summary is designed to be purchased alongside the reviewed title Who: The A Method To Hiring. Keyword: Geoff Smart, Who: The A Method of Hiring

    To thrive, you need to identify those with the highest potential, get them in your corner and on your team, and help them grow. Yet surprisingly very few of us are able to meet that challenge.This series of short and engaging essays outlines the obstacles to great “who” decisions and offers solutions to address them in a systematic way. Drawing from several decades of experience in global executive search and talent development, as well as the latest management and psychology research, Fernández-Aráoz offers wisdom and practical advice to improve the choices we make about employees and mentors, business partners and friends, top corporate leaders and even elected officials.The personal stories and cutting-edge studies described in the book will help you understand both your own failings and the external forces commonly at play in staffing decisions. The author shares concrete recommendations on how to select the best people, bring out their strengths, foster collective greatness in the groups you’ve assembled, and create not only better organizations but also a better society.Starting with the cases of Amazon pioneer Jeff Bezos and Brazilian tycoon Roger Agnelli and continuing with individual and corporate examples from around the world, Fernández-Aráoz paints a vivid picture of what great “who” decisions look like and presents a fresh and commanding argument about why they matter more than ever today.

    The author applies positive and creative leadership principles to the issue of leading change in higher education, providing a much-needed blueprint for changing the way change happens, and how the system reacts. Readers will examine four different models of change and look at change itself through ten different analytical lenses to highlight the areas where the current approach could be beneficially altered. The book accounts for the nuances in higher education culture and environment, and helps administrators see that change is natural and valuable, and can be addressed in creative and innovative ways.The traditional model of education has been disrupted by MOOCs, faculty unions, online instruction, helicopter parents, and much more, leaving academic leaders accustomed to managing change. Leading change, however, is unfamiliar territory. This book is a guide to being proactive about change in a way that ensures a healthy future for the institution, complete with models and tools that help lead the way. Readers will:Learn to lead change instead of simply managing it Examine different models of change, and redefine existing approaches Discover a blueprint for changing the process of change Analyze academic change through different lenses to gain a wider perspective Leading change involves some challenges, but this useful guide is a strong conceptual and pragmatic resource for forecasting those challenges, and going in prepared. Administrators and faculty no longer satisfied with the status quo can look to Change Leadership in Higher Education for real, actionable guidance on getting change accomplished.

    Stocked with Cameron's own real life experiences, you'll not only learn which sins you or your leader are most susceptible to through the self-assessments at the beginning of each section, you'll learn over 200 practical ways to begin dealing with them in your day to day life. By the end of this book you will have a better understanding of the nature of each of these leadership sins and how to chart a course for your personal and professional improvement.Contents: Gluttony - How to combat the negative behaviors of the "more is better" mentalityChapter 1 - No Delegation Chapter 2 - Micromanager Chapter 3 - Refuses to Simplify Pride - Dealing with selfishness and egoChapter 4 - Never Listens Chapter 5 - Lack of Trust Chapter 6 - Poor Hiring & Promoting Greed - Ways in which hoarding corrupts our leadershipChapter 7 - Money Focus Chapter 8 - Indecisive with No Priorities Chapter 9 - Lack of Communication Lust - What to do about the effects of a lack of self-controlChapter 10 - Lack of Follow Through Chapter 11 - Short-term Focus Chapter 12 - Constant Reorganization Sloth - Why leaders succumb to doing as little as possibleChapter 13 - Lies Chapter 14 - Focus on Little Things Chapter 15 - No Passion Chapter 16 - No Creativity Envy - How to use ambition and not be used by itChapter 17 - Perfectionist Chapter 18 - Irrational Comparisons Wrath - Maintaining control in the face of frustrationChapter 19 - Anger Chapter 20 - Prohibit Mistakes & Foster Blame Chapter 21 - Focus on Negative

    The theory has been condensed and simplified into an easy-to-use series of steps that will show you how to: - Discover for which life area(s) you want to set goals. - Understand the requirements of a well structured goal. - Recognize which goals will work for you and which won’t. - Take action so that your goals become reality and your life improves exponentially. - Review your progress and adjust your goals where required. - Deal with the curve balls life throws you so that they don’t get in the way of achieving your goals. Taking Consistent Action is Key to Changing your life Creating meaningful goals for yourself becomes easy once you know how. Actually achieve professional and personal goals irrespective of what they are by following the simple, practical steps outlined. Do you want your own profitable business that will bring fame and success? Do you desire financial independence and personal freedom? Want to improve your relationships and make them more fulfilling?All of these are within your reach. Take action now and change your life forever!

    Maximizing effectiveness is the goal of every retail manager, but solutions are often difficult to find. In The Retail Management Formula: A Navigational Guide to Consistently Effective Retail Management, author Jon Dario pulls from his extensive experience in retail management and leadership to offer clear, concise, and practical tools designed specifically for retail managers.This book provides tangible and practical methods for turning ideas into action. With step-by-step instructions for establishing effective retail management routines, Dario delivers a complete program for laying the foundations of strong managerial behavior. The principles presented here can be used by both individual retail managers to achieve success and by senior leaders of an organization to serve as the core of their management training and development program.Filled with real-life illustrations of the book’s central ideas as well as detailed instructions for their implementation, The Retail Management Formula is a must-have book for any retail manager or organization interested in driving consistent execution on the part of their retail teams.

    Corporate-level strategy addresses four types of decisions that only corporate-level managers can make: which businesses or markets to enter, how much to invest in each business, how to select and guide the managers of these businesses, and which activities to centralise at the corporate level. This book gives managers and executive students all the tools they need to make and review effective corporate strategy across a range of organisations.

    For the first time, these ideas have been selected, organized, and structured by an international team into five topics that encompass her philosophy and works.This book presents timeless thoughts on uniting, organizing, integrating, leading, and creating democracy - universal themes that are just as significant and applicable to our professional and personal lives today as they were 100 years ago.About This BookAn international collaboration between four professionals, this book was written and edited with the purpose of providing a doorway into Follett's thoughts with practical application that can be used across a wide range of fields.The Essential Mary Parker Follett: Ideas We Need Today is organized into five themes.Valuing Differences Follett believed that every individual's voice was essential to democracy. The differences among people, and the ensuing conflict, were the seeds of innovation. She shows us how differences arising from a single individual, a family, a neighborhood, a nation or internationally can nurture creativity, personal development, social progress and true democracy. We must learn to seek and embrace difference, not fear and avoid it.Group Organization Follett presents group organizing as the basic process of social organization, democracy and personal development. She calls group organization the method of coordination and affirms its creative potential for the group and the individual.The Process of Integration The process of integration is at the heart of Follett's philosophy. It is for this reason that we positioned this theme in the middle and at the heart of the book. Integration builds on differences. It goes beyond positions to uncover true interests and to elicit genuine dialogue among participants. Integration is the meeting of differences, to create something new - thus preserving the integrity of the individual.Leadership The capacity for humans to be willful co-creators of their lives makes leadership a key method according to Follett for personal and collective development. Her avant-garde notions of power-with management, obeying the law of the situation or of following the invisible leader, are some examples of a leadership philosophy that remains as relevant as ever.Democracy Follett defines democracy as the 'genuine union of true individuals'. Her ideas, brought together from various disciplines, provide a framework that can be applied to leadership, group organization and democracy as a whole. The individual is not subsumed by the group in democracy, but rather is affirmed. Democracy invites us to become more complete individuals as we co-create our worlds.

    Reinforcement, sustainability and transfer of learning are not only hot topics, but with an increased emphasis on efficiency and cost-effectiveness, the pressure is on trainers to make learning truly valuable. Successful learning is not just about good content and well-executed programs but about finding ways to facilitate genuine behavioral change and accountability in the workplace, creating tangible business impact.Using her own TLA methodology, L&D expert Emma Weber takes learning a step further.  TLA focuses on consistent, systematic follow-up after the training event to ensure significant behavioral change.  The three-step process breaks down who should be conducting the follow up and when, what questions should be asked and what to do when trainees get off track. Turning Learning into Action enables trainers and L&D professionals to communicate what is required to get results from training and where the responsibility lies, understand the common pitfalls in the learning transfer process and how to overcome them, know exactly what they have to do in order to transform learning effectiveness through a cost-effective, practical solution and assess future training to establish which training requires learning transfer and which does not.With practical tools, steps and advice, this book looks at why the transfer of learning has been missing for so long, evaluates current solutions, exposes their weaknesses and offers a new solution in their place.

    The Peter Drucker Collection on Managing in Turbulent Times includes: Management: Revised Edition, Management Challenges for the 21st Century, Managing in Turbulent Times, and The Practice of Management.

    Not only will you learn to apply the Optimizing Talent Framework in your organization, you'll find that we've expanded on the foundation of Optimizing Talent to include the incredibly valuable topics of talent branding and neuroscience, as well as case studies of companies that have used the framework to great success. The Optimizing Talent Workbook provides a step-by-step strategic implementation approach for developing and retaining the best talent whatever your business!

    Pulled together for modern day readers in a great new book now available on Amazon.com. Once one cracks the code, selecting the proper leader mode will become second nature. It can make the average "person in charge" an effective leader.This book contains the complete allegory from The Leader Code by the author.Practical, Real Life ToolsAt one point or another, we're all called to lead. Whether your a parent, a church leader, in charge at work, or you have another leadership role this book is a must read.Interesting StorylineEach chapter of The Leader Code effectively delivers a lesson within an evolving fictional story. Readers will follow easily what the main character is learning from his mentor. To compliment the learning process, questions are added at the end of each chapter to aid the reader in understanding the six distinctive leader modes bestowed to the human race.Proven PrinciplesMany today are looking for a way to lead. Unfortunately, there are not many modern day examples to follow. What if the human race had been delivered a leader code? What if this code were hidden in an ancient manuscript? What if this code were lifted from the words of an ancient manuscript, translated and delivered to the masses today? What would happen if one knew that it was available, today, hidden on the pages of the greatest selling book of all time?

    If you're ready to take the next step in your career and learn the secrets to effectively motivating and developing your team, Your Leadership Edge is the program to take you there.Your Leadership Edge is not just another leadership development self-help book; it is a complete management training program. The leadership training guide is geared toward managers, supervisors and executives of all backgrounds and experience levels and provides concrete steps that you can take to become a better leader right away.As you work through the management training guide, Your Leadership Edge will help you assess your own leadership competencies and allow you to identify your strengths and weaknesses. From there, the leadership development program helps you find ways to overcome the obstacles that stand in your way of being the type of effective leader that motivates, inspires and retains employees.In the pages of Your Leadership Edge, you won't find broad discussions of leadership development that are difficult to relate to or use to affect change in your own leadership style. Instead, you'll engage in a series of exercises and activities that make the concepts discussed relevant to your own position. It's this difference that makes this leadership training program so powerful. By the end, you will have a deeper appreciation of your own level of leadership skills and be poised to lead those who report to you in a way that maximizes their job satisfaction and improves their overall performance.Discover the leadership skills that transform subordinates into productive, positive and driven teams that are poised to accomplish their goals. Become the type of leader that you have always wanted to be. Order the paperback version of Your Leadership Edge or download this life-changing leadership training program for your Kindle today.

    This book is for senior executives who are on a mission to jack up the performance of their information-technology (IT) project portfolios, and who are no longer satisfied that established "best practices" are sufficient to achieve their organizations' business and mission objectives.The authors cut through the confusion and zealotry of leading improvement approaches, and distill them down to a practical set of specific techniques you can apply for maximum benefit to your IT project portfolio.If you seek a carefully designed set of proven, harmoniously integrated techniques engineered to deliver significantly higher performance thresholds—all presented in a concise, focused manner with executive audiences in mind—then this book is for you.

    The ultimate story teller, his books do an excellent job at echoing the message he delivers in his speaking engagements. The main message of Leaders Eat Last is simple: the buck stops at the leader’s desk. In other words, those of us that lead may not always understand the impact our leadership roles actually have. The depth and breadth of leadership cascades down from the executive board to management, which in turn cascades down to the soldiers that march in and out of the battle field of the organization on a daily basis shaping the culture of the environment… which comes full circle back up to the one that leads, as a direct reflection of his or her leadership. Check out this FlashNotes version of the book to read it and apply the key concepts today. FROM THE AUTHOR'S PAGE >> Why do only a few people get to say “I love my job”? It seems unfair that finding fulfillment at work is like winning a lottery; that only a few lucky ones get to feel valued by their organizations, to feel like they belong. Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders are creating environments in which people naturally work together to do remarkable things. In his travels around the world since the publication of his bestseller Start with Why, Simon Sinek noticed that some teams were able to trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives were offered, were doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. “Officers eat last,” he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What’s symbolic in the chow hall is deadly serious on the battlefield: great leaders sacrifice their own comfort—even their own survival—for the good of those in their care. This principle has been true since the earliest tribes of hunters and gatherers. It’s not a management theory; it’s biology. Our brains and bodies evolved to help us find food, shelter, mates and especially safety. We’ve always lived in a dangerous world, facing predators and enemies at every turn. We thrived only when we felt safe among our group. Our biology hasn’t changed in fifty thousand years, but our environment certainly has. Today’s workplaces tend to be full of cynicism, paranoia and self-interest. But the best organizations foster trust and cooperation because their leaders build what Sinek calls a Circle of Safety that separates the security inside the team from the challenges outside. The Circle of Safety leads to stable, adaptive, confident teams, where everyone feels they belong and all energies are devoted to facing the common enemy and seizing big opportunities. As he did in Start with Why, Sinek illustrates his ideas with fascinating true stories from a wide range of examples, from the military to manufacturing, from government to investment banking. The biology is clear: when it matters most, leaders who are willing to eat last are rewarded with deeply loyal colleagues who will stop at nothing to advance their leader’s vision and their organization’s interests. It’s amazing how well it works.

    It is not about a perfect life. It is not about having things. It is about creating YOUR experience and being open to the beauty, joy, and abundance that already exists in your life and calibrating yourself to recognize it with ease.” JENNIFER SPARKS Happy on Purpose explores what happy people do differently and how these differences create a happy life, often despite less than desirable circumstances. Through engaging and honest stories, Jennifer demonstrates that happiness is something that we can choose to create if we are prepared to step out of our comfort zones, examine our social conditioning, and explore our desires more fully. True to her down-to-earth style, Jennifer entices you to connect to the transparent and vulnerable examples she shares about her own struggle to create sustainable happiness. By the time you flip the final page, you will undoubtedly know that you are not alone and that happiness is possible regardless of where you currently are in your own journey. It is up to all of us to be Happy on Purpose. This book also comes with an action-based companion resource, The HAPPYPACK, which can be downloaded from www.swiftkicklife.com.

    It provides a roadmap to adopt a digital mindset, incorporate digital trends strategically, and integrate the most effective digital tactics and tools with core values to achieve competitive advantage.Bringing the reader through its five-step Path to Digital Integration (Mindset, Model, Strategy, Implementation, and Sustainability), Digital Marketing seeks toOutline the key drivers of change and leading digital marketing trends executives need to understand and incorporate to drive business opportunity.Evaluate the digital channels and technologies management teams can leverage to execute a successful Integrated Digital Marketing strategy. This includes insight into the latest digital tactics (website, social, mobile, search, content, and email marketing; data analytics) and social tools (Facebook, Twitter, YouTube, LinkedIn, Instagram, Pinterest, and Google Plus).Discover the impact of digital transformation on the organization, from the effect of digital tactics on the customer experience (CX) to the value of integrating internal digital strategies to facilitate collaboration and innovation.Guide aspiring leaders on how to combine core values and business goals with progressive digital strategies, tactics, and tools to generate sustainable outcomes for all stakeholders.This interactive guidebook provides a truly Connected Digital Experience (CDE): the Zappar augmented reality mobile app allows the reader to activate the "Discover More" and "Play Video" icons found throughout the book, instantly connecting the reader, via their mobile device, to additional content housed on our companion website, Digital Marketing Resource Center (www.dmresourcecenter.org). "Play Video" icons incorporate point-in-time video commenting solution Vusay to enable interactive social conversations around each video. Digital Marketing is the ideal guide for aspiring leaders - executives, instructors, owners, entrepreneurs, managers, students - at all stages of digital literacy.To request access to the resources in the Digital Marketing Resources Center, please contact Ira Kaufman at ira@entwinedigital.com.

    But then some companies are far ahead of the curve and they have customers at the heart of whatever they do. Sam Walton, founder of Walmart propounded that, ‘there is only boss, the customer…’. Jack Taylor of Enterprise-Rent-A-Car said, ‘Take care of your people and they they will take care of your customers’. Nestle developed products by studying customer’s cognitive patterns. Starbucks focused on ‘customer experience’. Southwest evolved a new model in the airline industry and Zappos focused on customer service to become a billion dollar company in less than ten years since inception. So, what did these companies do differently?They differentiated by creating customer and people-centric service excellence models, which focused on values, people processes and people development. Importantly they defined ‘service excellence’ by managing customer expectations and by delivering on the promise.About the AuthorT. G. C. Prasad the bestselling author of several management and fiction books. Besides writing, he consults and advises CEOs, HR heads and senior leaders of various companies on people strategy. He also manages TGC consulting, a human resources consulting firm that offers three core services, viz. executive search, senior management coaching and strategic people advisory to global MNCs, Indian conglomerates and PE / VC funded entrepreneurial ventures across various domains such as information technology, e-commerce, health-care, pharmaceuticals, retail, manufacturing, BFSI, media and entertainment.

    Written by a project management expert and trainer, this book provides you with the intensive review and practice that will help you achieve the results you want. Covering all essential processes, this book shows you how project management theory works in practice. Inside you will find extensive review exercises, hundreds of practice questions, a complete practice exam, and experience-based tips to maximize your score. You'll be able to sharpen your skills and boost your confidence--and do your very best on test day.Features: One complete sample PMP exam300 additional test-like practice questionsDozens of review exercises covering all project management knowledge areasClear explanations for all exercises and practice questionsPractical examples that show project management processes in the everyday workplace

    The theory has been condensed and simplified into an easy-to-use series of steps that will show you how to:- Start keeping track of your time right now.- Classify your activities based on what is important to you.- Prevent crisis’s that drains you of all energy and leaves room for nothing else.- Plan your day or week by prioritizing the important activities first.- Eliminate procrastination.- Remove all sources of interruption where it is possible to do so.- Communicate and negotiate interruption limits with the people surrounding you. Taking Consistent Action is Key to Personal Development Using your time for maximum results becomes easy once you know how. Actually achieve professional and personal success by following the simple, practical steps outlined. Do you want your own profitable business that will bring fame and success? Do you desire financial independence and personal freedom? Would you love to improve your relationships and make them more fulfilling?All of these are within your reach if you use your time wisely. Take action now and change your life forever!

    As the exciting story unfolds your coach guides you through the best ways to manage the leadership issues that you and the hero encounter every day. You will master the secret of leading in a way that makes others want to follow you.You will create visions that inspire teams to perform at the highest levelYou will generate excitement and enthusiasm in the workplaceThis is an ideal read for young leaders who want to master the art of leading with charisma, for older leaders who want to update their leadership style and for coaches who work with leaders in the business community."It weaves together much wisdom and sophistication, and conveys such knowledge with the lightest touch." Lucian Hudson, Director of Communications, The Open University.“This book is different than many other leadership books because it isn't based on laws or lessons; it is based on true human behaviour and caring about people.” Amanda Hogan, Customer Services Team Manageress“David draws on deep personal and professional experience to provide unerringly insightful analysis and advice.” Matt Bye, Head of Development and Architecture, Business Monitor

    This summary explains that professional boxing is the perfect metaphor for doing business in the social media age. It shows that one should start by building the relationship by providing a high quality micro content with no strings attached (a jab). Once you have delivered a series of jabs, you can present them with an alluring offer (the right hook) to buy something you sell. Nowadays fights are not on jabs alone but most businesses aren’t working on perfecting their jabs nearly enough. In fact if you add a little patience and distribute stories and content people like using social media tools, your subsequent attempts to make sales will be far more productive. Added- value of this summary:• Save time • Understand the key concepts • Expand your business knowledge effectively To learn more read Jab, jab, jab, Right Hook

    In today's complex business landscape, meaningful corporate governance requires solid skills in problem-solving, relationship-building, crisis management, leadership development, management oversight, and much more.Written for both seasoned and first-time directors, Claiming Your Place at the Boardroom Table is a roadmap to becoming a highly knowledgeable and effective board member. Whether you're dealing with intricate business regulations, powerful personalities, crucial audits, or the many other challenges that come with serving on a board, you'll find all the information and insights you need in these pages.Written by experts in the field, Claiming Your Place at the Boardroom Table covers:The essential objectives of the corporate boardAn overview of effective corporate board serviceSecuring an invitation to your first corporate boardPositioning to join your next or ideal corporate boardUnderstanding financial issues board members must coverAll the critical information you need to know about public company reportingProven ways to be a leading member of any board you serve onPacked with real-life case studies illustrating the best of the best practices, Claiming Your Place at the Boardroom Table helps you identify and navigate nuances that will make all the difference in becoming an outstanding board member. Fascinating discussions of legal cases, reporting requirements, regulatory matters, reputational risks, and lessons on all the overarching fiduciary duties of directors are included.Being a member of a corporate board can be a remarkably rewarding journey both professionally and personally--if you go in with the right attitude, skills, knowledge, and instincts. Claiming Your Place at the Boardroom Table takes you step by step down this exciting path to make it the most enriching experience it can be.PRAISE FOR CLAIMING YOUR PLACE AT THE BOARDROOM TABLE: An excellent resource tool for all directors--a book that I know will be a go-to book for both new and seasoned board members. -- Margaret M. Foran, Chief Governance Officer, VP & Corporate Secretary, Prudential Financial, Inc.; Director, Occidental Petroleum, Inc.; former Chairman, Society of Corporate Secretaries and Governance ProfessionalsA terrific handbook for every executive and director looking to achieve excellence in governance, and a great read. -- Benjamin F. (Tad) Edwards IV, Chairman, CEO and President, Benjamin F. Edwards & Co., Director Cass Information Systems, Inc.Practical and substantive; directors will find useful and productive. Bakewell is an expert who earned the right to share with influence and impact. -- Nido Qubein, President, High Point University; Chairman, Great Harvest Bread Company; Director, BB&T, La-Z-Boy Corporation, and Dots, LLCRarely does a book have insights to offer to such a wide range of people. For first-time directors, experienced directors, up and coming executives, academicians, and investors, it is a must-read. -- James S. Turley, former Chairman and CEO, Ernst & Young; Director, Citigroup, Emerson Electric Company, and Boy Scouts of America; and Trustee, Rice UniversityTom Bakewell has been active in the governance community for many years. His wisdom and insights, presented here, are entertaining, informative, and clearly worth the read for both the new and veteran director. Don't miss it! -- Professor Charles Elson, Director, Weinberg Center for Corporate Governance, University of Delaware; Director, HealthSouth

    Parents demand better results, but often miss the most obvious problem in their child’s education.Attitude.Dom Testa has spent more than 20 years working with middle school students, helping them to understand how their mindset affects not only their test scores today, but the abstract future they can’t yet see.Smart is Cool explores the history of dumbing down, the impact it has on our children and our country, and sets out practical solutions to help turn it around.

    Logistics professionals Evans and Mason look at Tesco's origins, the development of their supply chain, the continuous improvement and current developments. They include examples of Tesco's successful operations, including their rapid roll-out of store-based grocery home-delivery and the change of focus from supermarket and hypermarket development to building a network of neighborhood convenience stores and mid-sized stores in cities -- Tesco Metro and Tesco Express stores.With examples and advice for supply chain management professionals, this book uncovers why Tesco is as successful as it is today and how they did it.

    In this 21st century era it is not difficult to find organizations that are getting it right. But why should only a handful succeed when there are boundless opportunities for all organizations to embrace a new way of thinking and doing? Welcome to the era of the Open Organization.In The Open Organization Philip Foster explains how organizational design requires an ability to share ideas, knowledge, resources and skills across generational and cultural boundaries in order to achieve the desired goals. The book investigates the challenge to find a design that will address generational, cultural, industry, and other environmental factors in which the system must operate. It explores the impact of motivation, culture, and generational differences on the system defined as an Open Organization.

    The banker revealed the wealth secret of the ages and why the rich get richer while the poor get poorer. An informative parable filled with investing, debt, and banking wisdom.Must read for anyone with a bank account.Why do the rich get richer and the poor get poorer? From earliest recorded history, mankind has been comprised of the haves and the have-nots. But what separates the two? This simple parable reveals the cause and effect relationship of why some get richer while most stay poor. It tells the tale of a common laborer on a journey of self-enlightenment, who stumbles upon the secret as to how the rich have increased their wealth from ancient times. It simplifies and sheds light on the mysterious world of banking, how they make their profits, and how to protect oneself from bank failures. It also reveals how banks and other institutional investors maximize their returns and how individuals can do the same. But be warned. This story's simple and direct style may make you uncomfortable, especially if your actions are making you poorer. Are you ready?Bankers are the bookies of our economy.The bankers are playing a game where the odds are in their favor and they know it. Yet they are prone to making mistakes that can have severe consequences for their depositors and society at large. But you can protect yourself from bank failures if you know what to look for. With a simple glance, you can determine which banks are healthy and which are not. Like the bankers, the big money institutional investors are also playing a game where the odds are in their favor. They play the financial markets how a casino plays against a gambler: According to their rules. This gives them a decided edge. But the good news is that with the proper knowledge anyone can duplicate these methods, regardless of their bankroll size.Like the banks, you can use the universal power of compound interest to reap windfall profits in a money game that will skew decidedly in your favor. These are the same wealth secrets that Warren Buffett has used for years to trounce the stock market averages. This little volume lifts the veil off commercial banking unlike any other work of its kind. You may never look at your bank the same way again.

    These multi-purpose near-miracle devices place into the hands of users worldwide astonishing quantities of real-time information. They have become major sources of entertainment, utility, and control. Indeed, every year, smartphones become ever more capable. As such, they’re profoundly transforming human experience in every walk of life. But where are these steps of smartphone progress taking us? What are the core factors that have propelled all these improvements? And can we re-use some of that underlying improvement engine for potentially even more significant purposes? In short, these are questions of the smartphone future, the smartphone past, and the wider present. These questions deserve good answers. These questions have inspired the author to set down in writing his own experiences and reflections from two helter-skelter decades close to the heart of this remarkable industry. Throughout that time period, he has been an avid enthusiast for the potential of smartphones, an active participant in many key projects, a futurist and forecaster of what might happen next, and, at the same time, a persistent critic of much of what he saw. He observed at close quarters the maelstrom of the industry, with its rich mix of stunning successes and devastating failures. He lived through a great deal which deserves to be better known. This book shares particular insight from the inside story of the remarkable rise and fall of Symbian. Symbian is the comparatively little-known company that, behind the scenes, laid vital foundations for the present-day near-ubiquity of smartphones. Despite its subsequent untimely demise, Symbian has rich connections with the future, the past, and the wider present of smartphones. The author tells the Symbian story from his unique vantage point as the only person to remain on the company’s senior leadership team throughout almost the entirety of its turbulent, roller-coaster existence: from its 1998 formation as an uneasy joint venture based around “the big three” giants of the mobile phone industry of that era – Ericsson, Motorola, and Nokia – right through to its collapse, a dozen years later, under pressure from faster, nimbler, more inspired competitors from Silicon Valley. Nowadays few people remember much about Symbian – if they ever knew about it in the first place. It was a company that mainly lived in the shadows, away from public glare. But despite its low public profile, Symbian was the indisputable global leader in the smartphone market for most of the first decade of the 21st century. During that time, software developed by Symbian powered the vast majority of the world’s smartphones, as the smartphone market itself grew and grew in scale. Sales of Symbian-powered smartphones went from millions of units being sold in a year, through millions of units being sold in a month, to millions of units being sold each week. For much of that time, Symbian appeared to have the potential to be “the Microsoft of mobile computing”, with potential revenues and publicity to match. Symbian’s customers included the world’s top five mobile phone manufacturers, and many other regional leaders. But sales eventually peaked, in 2010, and fell into steep decline shortly afterwards. Ask people today about smartphones and the words they’ll mention are “iPhone”, “Android” – and (perhaps) “Windows Phone” or “RIM BlackBerry”. The word “Symbian” is a fast-receding memory. It need not have turned out this way. With different choices and different actions, Symbian could have fulfilled its vision of being “the most widely used and most widely liked software platform in the world”. As the book shows, that vision was credible as well as ambitious. En route, the Symbian story, “warts and all”, suggests many practical lessons for how to guide the future evolution of other forms of smart technology.

    This latest edition includes fresh illustrative examples and references, while the foundation of the book remains the author’s popular and widely used Star Model. Includes a comprehensive explanation of the basics of organization design Outlines a strategic approach to design that is based on the Star Model, a holistic framework for combining strategy, structure, processes, rewards, and people Describes the different types of single-business, functional organizations and focuses on the functional structure and the cross-functional lateral processes that characterize most single-business organizations. Features a special section on the effects of big data on organization design, and whether or not it will result in a new dimension of organizational structure Highlighting the social technologies used to coordinate work flows, products, and services across the company, this new edition of Designing Organizations brings theory to life with a wealth of examples from such well-known companies as Disney, Nike, IBM, and Rovio (Angry Birds) to show how various kinds of organization designs operate differently.

    Consumers are tired of interruption, push, mass media and the manipulation of marketing and advertising generally. They want to deal with honest, ethical companies that have heart and purpose and that care about serving all their stakeholders instead of their pockets. Conscious Marketing proves that marketing can really work if the paradigm is shifted--radically. In Conscious Marketing: How to Create an Awesome Business With a New Approach to Marketing, author Carolyn Tate demonstrates just how beneficial this shift can be. By practising the four tenets of conscious marketing, companies can raise their brand's profile and attract customers for life. The book shows how building a business with a higher-purpose can lead to sustainability, profitability and industry leadership. Conscious marketing works for both multinational corporations and cash-strapped small business alike.In the modern market, a business that does well and contributes to the elevation of humanity and the planet attracts the best customers, employees, suppliers and investors. These people evangelize, and the brand reach expands exponentially further and to a more loyal audience than traditional marketing will ever capture. This concept and other topics in the book include:What's wrong with marketing and why it doesn't work What conscious means to the consumer, business, leader and marketer The who, what, why and how of conscious marketing Navigating the shift from traditional to conscious practices The book includes a three-part guide to crafting an actionable plan, including where to find help. Marketing doesn't have to be the budgetary dead weight it has become. It can be fun, human and inspiring for everyone involved, but change requires a deep shift in thinking and behaviour that goes way beyond the transaction or the sale. To stay relevant in the modern economy, businesses must show what's at their core, why they do what they do and why it matters. Conscious Marketing is a comprehensive guide to fixing the problem, with a sustainable solution.

    But managing a department and employees requires a very different set of skills. No wonder 40% of managers fail: they were never properly trained to manage. Managing for Success; Practical Advice for Managers is for open-minded people who want to learn what they really should be doing as a department manager. It includes the best ideas the author has discovered and applied throughout his career. Advice on what to do, how to do it, and why covers many of a manager's most important duties, including how to truly motivate your staff. This guide will help managers and supervisors understand what their job really is. It explains how to manage the department, individual employees, the boss and the work environment. It will teach you how to hire, motivate, enrich jobs, set goals, delegate, coach, make decisions, conduct performance reviews, hold staff meetings, build trust, and much more. By understanding and applying the practical advice in this guide, you too can become a successful and appreciated manager.

    That’s why gamification has caught on in the corporate world. The clever combination of fields such as game design, psychology, motivation theory, neurophysiology, and behaviorism has been shown to benefit stakeholders in surprisingly effective ways.This landmark book examines the prevailing notion that simple rewards and competition are effective means for engaging people, and shows how gamification designs can be applied to support long-term collaboration, creativity, productivity, loyalty, and learning. Based on evidence from many research papers, use cases, and practical examples you will learn how to create effective and fun gamification designs for one or multiple systems in a local or global context.Enterprise Gamification is the most comprehensive and scientifically rigorous book yet written in this exciting new field.

    And it's a lot simpler than you think. In fact, it takes only one thing: RESPECT.Carrots and Sticks Don't Work author Paul Marciano teams up with HR guru Clinton Wingrove to reveal their exciting new system for creating the kinds of teams that transform organizations. The secret lies in developing ordinary employees into highly engaged team members who, in turn, create powerful teams that make exceeding expectations their daily practice.SuperTeams gives you the inspiration, tools, and evidence-based practices you need to kick your teams into overdrive--starting today. The system is composed of seven easy-to-implement elements:RecognitionEmpowermentSupportive feedbackPartneringExpectationsConsiderationTrustWhen you fuel your teams with RESPECT, amazing things happen. Employee engagement skyrockets, dormant creativity is unleashed, productivity increases--and profitability soars.Filled with assessment questions, mini quizzes, and hands-on exercises, this engaging guide gives you everything you need in today's workplace--whether it's a small business operating in a traditional setting or a global corporation with team members in several locations.Create a RESPECT-ful culture in your workplace and transform ordinary teams into Super-Teams.PRAISE FOR SUPERTEAMS "Today we must cultivate creative, productive, loyal, resourceful workforces. Sound impossible? With SuperTeams's original RESPECT Model, you have everything you need to build and motivate an engaged, highly effective organization." -- Marshall Goldsmith, author of the New York Times bestseller What Got You Here Won't Get You There"Practical and valuable. Paul and Clinton provide methods to help create, motivate, and sustain SuperTeams that consistently deliver and exceed customer expectations." -- Michelle Mosolgo, Executive Director Enterprise Programs, Merck"SuperTeams conveys the extraordinary power of the RESPECT Model of team development. It should be read by everyone involved in creating or building teams." -- Herb Greenberg, PhD, CEO and founder, Caliper"Leaders form strategy and create strong and committed teams of talented and motivated people that produce extraordinary business success. Paul and Clinton have covered this critical aspect eloquently in their book. Ignore it at your peril!" -- Roger Phillips, former CEO, Iveco Ford Ltd."Marciano and Wingrove provide an indispensable guide for all team members and leaders seeking to create a SuperTeam and exceed their customers' expectations." -- Beverly Kaye, coauthor of Love 'Em or Lose 'Em: Getting Good People to Stay

    Schecter offer sound advice and practical insights for those looking to move to senior general management roles. By following the stories of three managers making the transition to general management, Becoming A Top Manager highlights not only the most crucial aspects of becoming a successful general manager, but also the necessary mindset changes required—both on a personal and professional level—that will ultimately translate into ongoing success. Provides practical insights, clarity and confidence for those looking to move into senior general management roles Written by a well-known and experienced international author team Outlines key skills and executive tools needed for the transition Online resources also available at www.wiley.com/go/topmanager