Numerous examples throughout provide readers with real-life applications of the concepts of analog and digital communications systems, while chapter-end questions and problems give them a chance to test and review their understanding of fundamental and key topics. Modern digital and data communications systems, microwave radio communications systems, satellite communications systems, and optical fiber communications systems. Cellular and PCS telephone systems coverage presents the latest and most innovative technological advancements being made in cellular communication systems. Optical fiber communications chapter includes new sections on light sources, optical power, optical sources and link budget. Current topics include trellis encoding, CCITT modem recommendations, PCM line speed, extended superframe format, wavelength division multiplexing, Kepler's laws, Clark orbits, limits of visibility, Satellite Radio Navigation and Navstar GPS. For the study of electronic communications systems.

    It covers every aspect of call center management - service level, forecasting, scheduling, resource calculations, metrics, quality, budgeting, reporting, strategy and key enabling technologies - in a format that is well-organized and easy to understand. The updated and expanded edition contains important new information, including: Trends in customer expectations; Best practices in performance reports and objectives; How to create an effective customer access strategy appropriate for today's environment; How to manage multichannel contacts with quality; New technologies, and how they're changing customer contact services; Improving the call center's strategic impact and ROI; New case studies and examples from Wells Fargo, Starbucks, Aetna and many others.

    With over three million copies sold and after more than three years on bestseller lists, Body–for–Life is still going strong. People everywhere are discovering that they too have the power to change their body, their mindset, their life. They are discovering that when they make a change, they make a difference –– they become an inspiration to others, a positive example of living a healthy style of life. And now, with this new Success Journal, becoming a Body–for–Life success story is within reach for everyone.More than just a typical log book, this complete Success Journal guides you, day by day, step by step, through the entire 12–week Program. Bill Phillips designed this book to help you stay focused and inspired. Through its pages, he will be with you every step of the way and so will other people who have successfully completed the Program. Each and every day they will support you, encourage you, and help you complete the Program in championship style. When you finish this Success Journal, it will document your success story. However, the real reward will be your new, transformed body and your clear, empowered mindset.

    Through it all, Motown provided the beat. This book tells the story of Motown--as both musical style and entrepreneurial phenomenon--and of its intrinsic relationship to the politics and culture of Motor Town, USA.As Suzanne Smith traces the evolution of Motown from a small record company firmly rooted in Detroit's black community to an international music industry giant, she gives us a clear look at cultural politics at the grassroots level. Here we see Motown's music not as the mere soundtrack for its historical moment but as an active agent in the politics of the time. In this story, Motown Records had a distinct role to play in the city's black community as that community articulated and promoted its own social, cultural, and political agendas. Smith shows how these local agendas, which reflected the unique concerns of African Americans living in the urban North, both responded to and reconfigured the national civil rights campaign.Against a background of events on the national scene--featuring Martin Luther King, Jr., Langston Hughes, Nat King Cole, and Malcolm X--Dancing in the Street presents a vivid picture of the civil rights movement in Detroit, with Motown at its heart. This is a lively and vital history. It's peopled with a host of major and minor figures in black politics, culture, and the arts, and full of the passions of a momentous era. It offers a critical new perspective on the role of popular culture in the process of political change.

    Stunning state-of-the-art imagery and specialist up-to-the-minute research and information describes your baby's remarkable progress in the womb. With clear, authoritative advice that demystifies complex medical jargon, this is an essential guide for every parent-to-be during this extraordinary and wonderful time.

    SOAR takes the Appreciative Inquiry philosophy and applies it to provide a strategic thinking and dialogue process. The authors have been instrumental in developing this process and will share the concept and case studies to give you the confidence to try SOAR.

    The author charts such areas as the physical, intellectual, verbal and emotional changes the child is going through, and examines the emotional and psychological developments the father may be experiencing.

    Norman Wright's newest parenting book, Raising Kids to Love Jesus, alongside seven other classic Christian parenting books in your store. Using the biblical theme, "Train Up a Child in the Way He Should Go", this end cap is sure to tap into parents' desire to take a proactive role in raising their children.

    The devotions, ideal for use in Lent or any other time of the year, include Scripture, reflection on the events of Jesus' final day, stories from Hamilton's own ministry, and prayer. The devotions can be used alone or as a companion to Hamilton's best-selling book, 24 Hours that Changed the World.In 24 Hours that Changed the World, Hamilton takes readers on a Lenten journey to relive the one day in history that changed everything. He invites both readers and viewers to experience and understand the significance of Jesus' final hours. Drawing on insights from history, archaeology, geography, and the Bible, Hamilton takes us to the Holy Land and provides a deeper understanding of the most amazing day in history. We visit the sites where those earth-shaking events took place, and we walk where Jesus walked along the road that led to the pain and triumph of the cross. Lent, Lenten, Lenten Resource, Lenten Resources, Lent Study, Lent Studies, Easter, Easter Study, Easter Studies

    Purchase includes a free trial membership in the publisher's book club where you can select from more than a million books without charge.

    After a quick engagement and marriage, the couple produce four childrenand are joined by boarder Mary Snelling, who teaches at the country school across the road. This addictive story winds through many twists before ending in a deadly rampage that results in one of the most notorious ax murders in American history.

    All of that was accomplished. It was remarkable.” - John Divel, Ocean City Police Department The Garden State Parkway Murders: A Cold Case Mystery is the first and only historical account of the unsolved murders of college friends Susan Davis and Elizabeth Perry, who were stabbed to death in the woods alongside the Garden State Parkway near Ocean City, New Jersey on Memorial Day 1969. The discovery of the wealthy coeds three days after their slayings, as reported by Walter Cronkite on the CBS Evening News, touches off one of the largest manhunts in New Jersey since the Lindbergh baby kidnapping. Over the next ten years the New Jersey State Police, Atlantic County (N.J.) Prosecutor’s Office, and FBI question thousands of people, tracking leads as far as San Francisco in search of the killer. Among the suspects are infamous serial killers Ted Bundy and Gerald Eugene Stano, who were living within an hour’s drive from the murders at the time they occurred, resided next to one another for a time on Florida’s Death Row, and indirectly confessed to the murders before being executed. The Garden State Parkway Murders tracks the author’s decade-long obsession with seeking justice for Davis and Perry. Presented with all the information surrounding these brutal murders, including a discussion of recent technological advancements in DNA and FBI serial killer profiling, the reader is asked to consider, why hasn’t this cold case been solved?

    She also includes fans' success stories and 100 previously unpublished recipes, like Deep-Fried Turkey with Fried Onions, Molten Chocolate Cakes, and Portobello Mushrooms with Bubbling Pesto.

    Dwight Edwards reminds us in his powerful book that the revolution, like the kingdom, is essentially within--that Jesus is still a King whose kingdom is the heart.”--Michael Card, recording artist and author of A Violent GraceWhat Actually Happened When You Came to Christ?Because of what God has done for every believer, you actually possess outlandish treasures you may never have dreamed existed. God has made "New Covenant" promises to each of us. And in fulfillment of those promises, He has placed within every believer four revolutionary provisions: a new purity, a new disposition, a new identity, and a new power.These lavish supernatural resources permanently reside within your soul right now--ready for release every day of your life on earth! Revolution Within shows what these four provisions really are and how to release them, so you can experience all the best God has for you. And when you do, you fulfill your God-given purpose in life. Because God doesn’t want us just to be spiritually whole but to be spiritually provocative. As you tap into this vibrant eternal reality, you’ll experience fresh intimacy with God, new liberty, a deepened sense of community with other believers, and a new capacity for ministry. And through it all you’ll grow in your passion for what God Himself is most passionate about: His glory.

    Whatever he says goes.There are two things I wish I’d known before taking my first job as a legal associate at a top NYC firm.1.Despite graduating at the top of my class, I would still be expected to fetch coffee for powerful senior partners.2.My billionaire boss is drop dead gorgeous and should be avoided at all costs.The second one is the kicker.He’s a known workaholic, ultra-rich, total alpha male, looks good enough to eat…But I never want to be accused of sleeping my way to the top.Hell no! I’m a damn good attorney and I’m here to prove that.One brilliant idea later and I working side by side with boss hottie.And let’s just say… we make a great team.