No organization—or individual—can successfully compete in the marketplace, achieve goals and objectives, provide outstanding service, engage in exceptional teamwork, or develop people without personal accountability.   John G. Miller believes that the troubles that plague organizations cannot be solved by pointing fingers and blaming others. Rather, the real solutions are found when each of us recognizes the power of personal accountability. In QBQ! The Question Behind the Question®, Miller explains how negative, ill-focused questions like “Why do we have to go through all this change?” and “Who dropped the ball?” represent a lack of personal accountability. Conversely, when we ask better questions—QBQs—such as “What can I do to contribute?” or “How can I help solve the problem?” our lives and our organizations are transformed.THE QBQ! PROMISEThis remarkable and timely book provides a practical method for putting personal accountability into daily actions, with astonishing results: problems are solved, internal barriers come down, service improves, teams thrive, and people adapt to change more quickly. QBQ! is an invaluable resource for anyone seeking to learn, grow, and change. Using this tool, each of us can add tremendous worth to our organizations and to our lives by eliminating blame, victim-thinking, and procrastination.                                                                                                 QBQ! was written more than a decade ago and has helped countless readers practice personal accountability at work and at home. This version features a new foreword, revisions and new material throughout, and a section of  FAQs that the author has received over the years.

    And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence--stirring worship time, inspiring sermons, a good coffee blend in the foyer--what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

    Everything you believe is suspect. The world is up for grabs. Welcome to the emerging postmodern culture. A "free zone" of rapid change that places high value on community, authenticity, and even God--but has little interest in modern, Western-tinged Christianity. Postmodern Youth Ministry addresses these enormous philosophical shifts and shows how they’re affecting teenagers.

    Oak Hills Church, from the pastoral staff to the congregation, had to confront addiction to personal ambition, resist consumerism and reorient their lives around the teachings of Jesus. Their renewed focus on spiritual formation over numerical growth triggered major changes in the content of their sermons, the tenor of their worship services, and the reason for their outreach. They lost members.But the health and spiritual depth of their church today is a testimony of God's transforming work and enduring faithfulness to the people he loves.Honest and humble, this is Kent and Mike's story of a church they love, written to inspire and challenge other churches to let God rewrite their stories as well. Read it for the church you love.

    You've trained and dreamt of doing large things in famous ways as fast as you can for God's glory. But pastoral work keeps requiring your surrender to small, mostly overlooked things over long periods of time.You stand at a crossroads. Jesus stands with you. You were never meant to know everything, fix everything, and be everywhere at once. That's his job, not yours.So what now? Let the apprenticeship begin.

    And change almost always elicits opposition. So how do leaders navigate change, and the opposition to it, without giving up their dream for what could and should be? Carey Nieuwhof, pastor of Connexus Church near Toronto, examines five strategies that can help church leaders engineer change:1. Determine who is for (or against) the change and why.2. Decide where to focus your attention.3. Develop the questions that will set your course.4. Learn to attack problems instead of people. 5. Persevere until the critical breakthrough.Insightful and practical, LEADING CHANGE WITHOUT LOSING IT offers hope and encouragement for leaders, no matter where they serve in the church.Enhanced eBook edition also available, with author videos.

    They talked to them, had cook-outs with them, and went to church with them. In our time of unprecedented mobility and increasing isolationism, it's hard to make lasting connections with those who live right outside our front door. We have hundreds of "friends" through online social networking, but we often don't even know the full name of the person who lives right next door.This unique and inspiring book asks the question: What is the most loving thing I can do for the people who live on my street or in my apartment building? Through compelling true stories of lives impacted, the authors show readers how to create genuine friendships with the people who live in closest proximity to them. Discussion questions at the end of each chapter make this book perfect for small groups or individual study.

    Articles, books, conferences—they mostly feature leaders of large congregations. Yet big churches are a small part of the ecclesial landscape. In fact, more than 90 percent of churches have fewer than 200 people. That means small churches play a big part in what God is doing.Small Church Essentials is for leaders of these smaller congregations. It encourages them to steward their role well, debunking myths about small churches while offering principles for leading a dynamic, healthy small church.Based on the popular six-hour lecture that Karl Vaters delivers to church leaders across the country, Small Church Essentials will affirm small church leaders and show them how to identify what they do well, and how to do it even better. Readers will:Be assured that leading a small congregation does not make them ministry failuresCome away inspired to lead with passion, regardless the size of their churchHave field-tested principles for leading a church in their contextPossess new metrics for biblically measuring vitality in small churchesHave a toolkit of resources to use in their everyday ministryKarl Vaters has been a small church pastor for 30 years, is the author of The Grasshopper Myth: Big Churches, Small Churches, and the Small Thinking that Divides Us (2013), and travels extensively to churches and conferences to speak about leading a small church well.If you are pastoring a small church, this book will be a breath of fresh air. It will affirm your calling while giving you fresh tools to help you lead. It will help you:Stop believing lies about small churchesLead your church to fulfill the role only small churches canUnderstand your congregation’s strengths and weaknessesTurn around a dying or unhealthy churchIdentify good trends and bad in church and culture

    In this book Pastor Chuck teaches the call to the ministry, church government, the rapture of the church and the priority of studying the Word of God.

    Craddock weaves history, theology, and hermeneutics into an exhaustive text on sermon preparation and preaching.Painstakingly prepared for seminary students and clergy, this book answers the fundamental question: How does one prepare and deliver a sermon? Craddock's approach is practical, but also allows for concentrated study of any particular dimension of the process."Filled with practical wisdom. . . . A liberating book."--Richard Lischer, Duke University.

    In this book, Matt Smethurst makes the case that they are model servants called to meet tangible needs, organize and mobilize service, preserve the unity of the flock, support the ministry of the elders, and further the mission of the church. Relying on Scripture to clear the confusion, Smethurst details―in an engaging and practical way―how deacons can be deployed as healthy models of service to help congregations flourish.

    Part of the 9Marks Building Healthy Churches series.

    The ingrown church is a common phenomenon. It is the "norm" for contemporary evangelical and Protestant churches. But ingrownness is a pathology. It can destroy the vital spiritual health of a church. It must, therefore, be combated with the norms of Scripture. And that is why this book was written. Outgrowing the Ingrown Church is a masterful mix of biblical principle, objective analysis, and personal experience. It traces the author's own growing awareness of the problem of ingrownness in his calling as a pastor, seminary professor, and evangelist/missionary. In his own discovery of the power and presence of God he discovered the tendency of the church to live by its own power and resources. This is a book written to help change churches by changing the individuals who read it. It offers one an unparalleled challenge to be evaluated, revitalized, and then used by God for the work of ministry. Thus it is a book not merely for pastors, but for the whole body of Christ. "I have never been as excited about any book concerning church growth as when I read this book . . . . (His biblical) principles, if followed, transform individual lives and then lead to a movement within a church to change the whole congregation," writes John Guest in the foreword.

    How do you moderate meetings, manage a church budget, and counsel struggling congregants, all while preparing sermons every week? The new pastor’s time is also inundated with something else—advice! Too much of it! Where do you begin? What you need during your make-or-break first year is practical, realistic preparation for ministry. Drawing from more than three decades of his own experience, Pastor Wingard gives essential help for navigating the principal duties of the minister. Find the tools you need to get established in your ministry and lead with confidence.

    Here is the biblical depth needed for the contemporary church's reflection on and practice of its missional identity."—Richard Bauckham, University of St. Andrews, Scotland; Ridley Hall, Cambridge"A book that stands out from the crowd and merits careful attention, A Light to the Nations is a much-needed and well-crafted basic text for the biblical study of the missional church. Based on careful reading and interpretation of an impressive range of biblical scholars, Goheen's book engages the scholarly voices that merit serious interaction, lays out the major themes of a biblical theology of the missional church, and offers an integrative approach that will stimulate further investigation. Certainly it will become a staple of college and seminary syllabi dealing with the church and its mission. Pastors, congregations, and mission agencies will find in this book biblical orientation for faithful mission in a time of rapid and challenging change."—Darrell L. Guder, Princeton Theological Seminary"A Light to the Nations masterfully calls readers to a renewed missional imagination. Goheen traces the missional theme through Scripture, enabling us to see that his vision is not really new but the rediscovery of the robust, missional ecclesiology that has always characterized the people of God at their best. Goheen leads us into an expansive vision of what it means to be God's called, eschatological people embodying the new creation. If you long to understand what it really means to be a missional church, not as a simple slogan but as our deepest identity, then this book is the indispensable road map. I heartily recommend it!"—Timothy C. Tennent, Asbury Theological Seminary"Based on the whole biblical narrative, this book is a powerful presentation of what it takes for a missional church in the twenty-first century to be 'A Light to the Nations.' It is both compelling and persuasive!"—Gerald H. Anderson, Overseas Ministries Study Center, New Haven, CT