Burns is the most distinguished and admired American diplomat of his generation. Over the course of four decades, he played a central role in the most consequential diplomatic episodes of his time--from the bloodless end of the Cold War to post-Cold War relations with Putin's Russia, from post-9/11 tumult in the Middle East to the secret nuclear talks with Iran. Upon his retirement, Secretary John Kerry said Burns belonged on "the short list of American diplomatic legends, alongside George Kennan."In The Back Channel, Burns recounts with vivid detail and incisive analysis some of the seminal moments of his career. He draws on a trove of newly declassified cables and memos to give readers a rare, inside look at American diplomacy in action. His dispatches from war-torn Chechnya and Qadhafi's camp in the deserts of Libya and his searing memos warning of the "Perfect Storm" unleashed by the Iraq War will reshape our understanding of history and the policy debates of the future. Burns sketches the contours of effective American leadership in a world that resembles neither the zero-sum Cold War contest of his early years as a diplomat, nor the "unipolar moment" of American primacy that followed. Ultimately, The Back Channel is an eloquent, deeply informed, and timely story of a life spent in service of American interests abroad, as well as a powerful reminder, in a time of great turmoil, of the importance of diplomacy.

    This text is organized into two sections. The first section, Chapters 1-7, examines the context of strategic HR and develops a framework and conceptual model for the practice of strategic HR. The second section, Chapters 8-14, examines the actual practice and implementation of strategic HR through a discussion of strategic issues that need to be addressed while developing specific programs and policies related to the traditional functional areas of HR (staffing, training, performance management, etc.). The integrative framework that requires linkage between, consistency among these functional HR activities, and the approach toward writing about these traditional functional areas from a strategic perspective distinguish the text from what is currently on the market.

    He reveals the hidden power of identity in fueling conflict, and presents a practical framework to reconcile even the most contentious situations. Field-tested around the world, the results are empowering.

    The reality is, your shiny business isn't as functional as it looks from the outside; it's unorganised, inconsistent and key-person dependent.SYSTEMology solves this problem with a proven, step-by-step business systemisation framework - designed so that even the busiest business owner can deploy it. Drawing on 20+ years of business experience and real-life case studies, David Jenyns details the path to complete business reliability.

    Countless business authors and analysts have assured us that great leadership demands great character. Time and again, we’ve seen that truth play out, as once-thriving organizations falter and fail under the guidance of leaders behaving badly. Why, then, do so many executives remain skeptical about the true value of leadership character? A winning strategy and a sound business model are what really matter, they argue; character is just the icing on the cake.What’s been missing from this debate is hard evidence: data that shows not only that leadership character matters for organizational success, but how it matters; and concrete evidence that it leads to better business results. Now, in this groundbreaking book, respected leadership researcher, adviser, and author Fred Kiel offers that evidence—solid data that demonstrates the connection between character, leadership excellence, and organizational results.After seven years of rigorous research based on a landmark study of more than 100 CEOs and over 8,000 of their employees’ observations, Kiel’s findings show that leaders of strong character achieved up to five times the ROA for their organizations as did leaders of weak character.Return on Character goes on to reveal:• How leadership character is formed, how it creates value, and how that value spreads throughout the organization• How low-character leaders undermine the success of even the best business plans• How leaders at any level can develop the habits of strong character and “unlearn” the habits of poor characterThe book also provides a character-building methodology—step-by-step advice and techniques for assessing your own character habits and improving your performance and that of your organization.Return on Character provides the blueprint for building your own leadership character and creating a character-driven organization that achieves superior business results.

    

    Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out of preparing for and executing negotiations—whether they involve multimillion-dollar deals or improving your next salary offer.What sets negotiation geniuses apart? They are the men and women who know how to:•Identify negotiation opportunities where others see no room for discussion•Discover the truth even when the other side wants to conceal it•Negotiate successfully from a position of weakness•Defuse threats, ultimatums, lies, and other hardball tactics•Overcome resistance and “sell” proposals using proven influence tactics•Negotiate ethically and create trusting relationships—along with great deals•Recognize when the best move is to walk away•And much, much moreThis book gets “down and dirty.” It gives you detailed strategies—including talking points—that work in the real world even when the other side is hostile, unethical, or more powerful. When you finish it, you will already have an action plan for your next negotiation. You will know what to do and why. You will also begin building your own reputation as a negotiation genius.

    We conservatives have truth and rationality and logic on our side. We just need to remind ourselves why we are right, and we need that reminder delivered in a way that’s not a lecture, not a history lesson, and not a complicated political diatribe.” If you think all conservatives are old white dudes, think again. Meet the Chicks on the Right (if you haven’t already). Everyone loves to tell them they’re wrong. Everyone. Liberals say they’re wrong because, well, they’re conservative. Conservatives tell them they’re wrong because they are not conservative enough. Or because they’re too conservative. Or because they’re the wrong kind of conservative. With all the blame flying around, it’s easy to lose sight of one important thing: They think like you. And they are right. It’s right to revere the Constitution. It’s right to value personal responsibility, economic liberty, and free enterprise. It’s right to think that political correctness is crap, and it’s right to call out the mainstream media for bias. And it’s right to laugh at the so-called War on Women and to stand up for the unborn. As they do every day on their blog and radio show, Miriam Weaver and Amy Jo Clark offer a definitive response to critics on the right and the left, and a cheerfully snarky pep talk for likeminded conservatives. On the one hand, they are tired of the media’s portrayal of conservatives as repressed sticks-in-the-mud; on the other hand, they are sick of GOP leaders who play right into that stereotype. With humor and insight, Mock and Daisy, as the Chicks are known on their blog, explain why:Capitalism is a good thing—success and the money that comes with it are nothing to be ashamed of! First Amendment protections extend to all Americans, not just those with whom we agree. Americans have a constitutional right to things that go pew-pew-pew. Skin color is irrelevant. It makes sense to be pro-life and pro-Plan B. The Chicks offer suggestions for a conservative makeover that will realign the GOP with the regular folks who are frustrated with uptight and clueless politicians. But they also show why conservatism makes sense for everyone, especially those who love their country, their families, God, rock and roll, and a well-made cocktail (not necessarily in that order).

    Presenting the one and only Mr Paul Keating – at his straight-shooting, scumbag-calling, merciless best.Paul lets rip – on John Howard: “The little desiccated coconut is under pressure and he is attacking anything he can get his hands on.”On Peter Costello: “The thing about poor old Costello is he is all tip and no iceberg.”On John Hewson: “[His performance] is like being flogged with a warm lettuce.”On Andrew Peacock: “...what we have here is an intellectual rust bucket.”On Wilson Tuckey: “...you stupid foul-mouthed grub.”On Tony Abbott: “If Tony Abbott ends up the prime minister of Australia, you’ve got to say, God help us.”And that’s just a taste.

    In his latest book, he draws on what he learned from his own ten-year journey as well as from coaching thousands of others to walk you through the seven stages to discovering and doing meaningful work. Relevant to any job or industry, you’ll learn step-by-step how to:1. Get Clear on the work you were uniquely made to do and why.2. Get Qualified to do the work you were created for.3. Get Connected with the right people who can open the doors to your dream.4. Get Started by overcoming the emotions and mistakes that often hold people back.5. Get Promoted by developing winning habits and traits.6. Get Your Dream Job by doing work you love and accomplishing results that matter to you.7. Give Yourself Away by expanding the dream to leave a legacy.This is your moment. You are needed, and you were made to contribute. It’s time to exit the daily grind and use your talents to start living your dream once and for all.

    Very often it is not about them failing to get results that are needed, but them failing to understand the various constituent groups they have to interact with. This book is organized according to the contexts that leaders are most likely to encounter.

    Yet many companies and organizations encourage their leaders to coach teams without ever teaching them how and without creating a culture that supports coaching.Nathan Jamail—a leading consultant, professional speaker, and the president of his own group of businesses—trains coaches at several Fortune 500 companies and learned that it takes not only different skills to achieve success, but a truly effective coach needs an organizational culture that creates and multiplies the success of every motivated team member. The Leadership Playbook shows leaders the skills necessary to be an effective coach and to build effective teams by:Fostering employees’ belief in the culture of a companyResolving issues proactively rather than reactively and creating an involvement that constantly pushes employees to be their bestFocusing on the more humane principles of leadership—gratitude, positivity, and recognition—that keep morale highHolding teams and individuals accountableConstantly recruiting talent ("building the bench") rather than filling positions only when they are emptyCombining research, interviews, and inspiring stories with the lessons that have earned Jamail the respect of the world’s foremost corporations including CISCO, FedEx, Sprint, the U.S. Army, and State Farm; The Leadership Playbook will dominate the category for years to come.

    She documents her early days in the Democratic Party and the Democratic Alliance, at a time when the party was locked in a no-holds-barred factional conflict. And she chronicles the intense political battles to become mayor of Cape Town, leader of the DA and premier of the Western Cape, in the face of dirty tricks from the ANC and infighting within her own party.This is a story about political intrigue and treachery, floor-crossing and unlikely coalitions, phone tapping and intimidation, false criminal charges and judicial commissions. It documents Zille’s courageous fight against corruption and state capture and her efforts to realign politics and entrench accountability. And it describes a mother’s battle to raise children in the pressured world of South African politics.This book is as frank, honest and unflinching as Helen Zille herself, and will appeal to anyone interested in the story of South African politics over the past fifty years.

    And Mother Teresa was its leader.How did this nun with no formal business training create a global brand, become a powerful fund-raising and public relations magnet, and lead a worldwide organization through every phase of growth over the course of forty-seven years? What were her secrets?When we shift our lens and view Mother Teresa from a leadership perspective, a wonderful success story emerges, one filled with inspiration, life lessons, and impact.Ruma Bose spent time in Calcutta working as a volunteer with Mother Teresa and her Missionaries of Charity in 1992. Over time, she discovered that Mother Teresa’s success resulted from the careful application of eight simple and unexpected principles.Through the pages of this book you will have the unique opportunity to learn these principles, share Bose’s experience with Mother Teresa, and discover how to apply Mother Teresa’s principles whether on a single project, throughout an organization, or in your life.Modern, well-timed, and humane, Mother Teresa, CEO helps you discover how you don’t have to be a saint to be a great leader!

    foreign policy is in a shambles? In this thought-provoking book, the renowned peace negotiator Dennis Ross argues that the Bush administration's problems stem from its inability to use the tools of statecraft--diplomatic, economic, and military--to advance our interests.Statecraft is as old as politics: Plato wrote about it, Machiavelli practiced it. After the demise of Communism, some predicted that statecraft would wither away. But Ross explains that in the globalized world--with its fluid borders, terrorist networks, and violent unrest--statecraft is necessary simply to keep the peace.In illuminating chapters, he outlines how statecraft helped shape a new world order after 1989. He shows how the failure of statecraft in Iraq and the Middle East has undercut the United States internationally, and makes clear that only statecraft can check the rise of China and the danger of a nuclear Iran. He draws on his expertise to reveal the art of successful negotiation. And he shows how the next president could resolve today's problems and define a realistic, ambitious foreign policy.Statecraft is essential reading for anyone interested in foreign policy--or concerned about America's place in the world.